LECTURE 1. BHProf 1 Review of Principles of Management DISTINCTION BETWEEN ADMINISTRATION AND MANAGEMENT Although the terms ‘Administration’ and ‘Management’ may appear to be similar, they are actually different. In our daily conversation we use the two terms interchangeably. Administration is concerned with laying down suitable policies for the whole concern whereas management will simply execute these. Administrators are the owners of the business. Managers, on the other hand, are the salaried employees of the concern. The differences between Administration and Management may be tabulated as shown below: Administration All policy decisions are made by the administration. Management It is concerned with the implementation of the polices. Certain routine decisions may be made by the managers on less important matters. Administrators are the owners of the concern. Managers are the paid employees of the concern. Administration is basically interested in results, i.e., profitability, sales, future prospects and so on. Managers actually work for the remuneration they get. They direct their efforts towards the attainment of the goal set by the administration. Administrators do not take part in the daily activities of the concern. The managers are responsible to the administrators on the dailywork done in the concern. The decisions made by the administrators are influenced by the availability of capital, Government regulations and such other factors. The managers are empowered to take decisions only on routine matters. They are usually guided by opinions, values and beliefs in making decisions. They also act based on precedents. i.e., past happenings. Administration is almost a permanent body. No major change, therefore, takes place in it. Management is not a static body. Managers may resign, retire or may even be removed from service. It is a top-level function. It is a lower-level function. The P-O-L-C Framework KOONTZ and O’DONNEL’s Five Functions of Management The Changing Roles of Management and Managers 5M’s of Management -Men -Money -Machines -Materials -Methods LEVELS OF MANAGEMENT 1. First-Line (First Level) Managers – are responsible for the work of operating employees only and do not supervise other managers, they are the “first” or lowest level of managers in the organizational hierarchy; ex: foreman, supervisor 2. Middle Managers – are managers in the midrange of the organizational hierarchy; they are responsible for other managers and sometimes for some operating employees; they also report to more senior managers 3. Top Managers – at the top of the organizational hierarchy and is responsible for the overall management of the organization; they establish operating policies; ex: President, Vice President, CEO 1. Technical Skill – is the manager’s understanding of the nature of job that people under him have to perform; job-specific knowledge and techniques needed to proficiently perform specific tasks 2. Human Relation Skill – is the ability to interact with people at all levels; the ability to work well with other people both individually and in a group 3. Conceptual and Decision-making Skill – refers to the ability of a manager to take a broad and farsighted view of the organization and its future, his ability to analyze the forces working in a situation, his creative and innovative ability, and his ability to assess the environment and the changes taking place in it. The manager must know when and how to act on any given situation. The Management Theory of Max Weber Use the bureaucratic management theory to increase efficiency The Max Weber theory of management, sometimes called bureaucratic management theory, is built on principles outlined by Frederick Taylor in his scientific management theory. Like Taylor, Weber advocated a system based on standardized procedures and a clear chain of command. Weber stressed efficiency, as did Taylor, but also warned of the danger of emphasizing technology at the expense of emotion. Key elements of the Max Weber management theory include: Clearly defined job roles A hierarchy of authority Standardized procedures Meticulous record-keeping Hiring employees only if they meet the specific qualifications for a job