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What makes the truly great organisations so successful?
The answer lies not in what you see or the tools
people use, but in the feel, the pure essence of
these organisations. It is the mind-set, the
language, the confidence and the sheer passion
for excellence.
Our 2016 Conference will focus on creating a
sustainable culture of continuous improvement
by engaging people at every level in the
organisation to work towards common objectives.
Network with other likeminded Business Leaders
and C I professionals and hear from a range of
speakers sharing their experiences and lessons
learned on their journeys towards Enterprise
Excellence.
Martin Lindsay
General
Manager
Direct Lending
Commonwealth Bank
Dan Bowes
General Manager
Collections and
Customer
Solutions
Commonwealth Bank
Michelle
Lue-Reid
General
Manager
Group Operations
Transformation
Commonwealth Bank
Stuart Williams
National
O E Manager
News Corp
Australia
Morning Programme
8.15am ~ 8.45am
8.45am ~ 9,00am
Morgan Jones
Head of Group Productivity
CBA
Registration with tea and coffee
Morgan Jones : Commonwealth Bank
Welcome and introduction
9,00am ~ 9.15am
Chris Butterworth MD S A Partners
The Essence of Excellence
Twenty-five years ago, The Shingo Prize was created at the Jon M. Huntsman School of
Business at Utah State University as a way to recognise great organisations and to set
a standard toward which the world may aspire. It is now globally recognised as the
benchmark for Enterprise Excellence.
9.15am ~ 10.05am
Martin Lindsay, Dan Bowes and
Michelle Lue-Reid : Commonwealth Bank
Our Shingo Journey
Ken Millar
VP Fixed Wing
Airbus Group
Australia Pacific
David McGown
Group CFO
(B I Program
Owner)
RAA
Adrienne
Smith
Director
C I Culture
and Strategy
Midcoast Trucks
Louis Sylvester
Manager
Aquatic and
Leisure
Auckland
Council
Professor
Amrik Sohal,
Monash
Business School
Martin, Dan and Michelle will share the key elements of the journey towards enterprise
excellence and the lessons learned on their successful Shingo challenge, having been
awarded the first ever Shingo Silver Award in Australia.
10.05am ~ 10.30am
Coffee
10.30am ~ 11.05am
Stuart Williams : News Corp Australia
The Importance of Failure on the Road to Success
Stuart is responsible for supporting News Corp Australia’s journey towards Enterprise
Excellence and will share the lessons learned so far and the plans for the future.
One of News Corp’s sites in the UK was recently awarded a Shingo Prize.
11.05am ~ 11.40am
Ken Millar : Airbus Group Australia Pacific
The Airbus Journey Towards A Sustainable Lean Culture
Ken’s team of 600 people support a range of Air Force capabilities in Australia and New
Zealand. Ken’s team started on their lean journey 5 years ago. They now understand
that true excellence is a lifelong pursuit. Ken will talk about the Airbus journey in
Australia, the experiences they have had, the lessons they have learned, and why they
remain committed to it.
11.40am ~ 12.20pm
Choice of Breakout 1 or 2
Breakout 1
Breakout 2
Commonwealth Bank Case Study
Australian Red Cross Blood Services
Josh Duncan and Joe Patkes from Red
Cross Blood Services sharing their
experiences of developing a culture of
continuous improvement in a heavily
regulated medical environment.
One of the teams from Commonwealth
Bank sharing their experience of
embedding a culture of continuous
improvement.
Afternoon Programme
1.15pm ~ 1.40pm
Presentation of S A Partners Lean Academy Awards
for outstanding Black Belt and Green Belt Projects.
1.40pm ~ 2.15pm
David McGown: RAA
Creating a culture ready for Continuous Improvement
RAA have developed a very strong organisational culture over a number of years and
have recently begun to integrate CI with the cultural change program and David will
share this journey and the lessons learned
.
2.15pm ~ 2.50pm
This session will reflect on what has been learnt by healthcare organisations overseas
that have applied Lean thinking to make improvements. It will also discuss the efforts
over the past few years by Australian healthcare organizations that have been
implementing improvement initiatives based on Lean Six Sigma. In addition, we will
discuss current work being done by Monash University (funded by the Australian
Research Council) on the project entitled: "Towards the healthcare system of the
future".
2.50pm ~ 3.25pm
Afternoon Tea
3.25pm ~ 4pm
Adrienne Smith : Midcoast Trucks
Building an Army of Problem Solvers by embedding the
Essence of LEAN – The Midcoast Trucks Journey
Midcoast Trucks are a hugely successful business and one of the largest truck
dealerships and solution providers in Australia. This success is founded on a culture of
continuous improvement and a constant strive for excellence across the whole
organisation. Adrienne will share the Midcoast Trucks story.
Louis Sylvester : Auckland Leisure
The Leisure Services ‘Game Plan’
Take one amalgamation, 800 staff, 41 facilities, 3 different delivery models, 7
different legacy approaches and cultures, a 12 tiered organisational structure, a
disengaged workforce and a $10.8M net operating deficit and you had the Auckland
Council’s Pool and Leisure team in June 2012. Louis will share their experiences of
implementing a Leisure specific ‘Game Plan’ which has enabled them to significantly
turnaround their culture and performance in 2 years, and how they adopted Lean to
support the implementation of the Game Plan and create alignment, empowerment and
innovation; and foster a sense of purpose and meaning.
4.35pm ~ 5.00pm
Early Bird Offer
available until
30 January 2016
$650 + GST
Full Price
How to Register
Professor Amrik Sohal : Monash Business School
Lean in Healthcare
4.00pm ~ 4.35pm
$550 + GST
Speaker Panel and closing remarks by the Chair.
Hosted by S A Partners Pty Ltd
Leading global providers of Lean Consulting and Training Services
Chris Butterworth 044 778 3877
chris.butterworth@sapartners.com
Call us (+61) 02 9555 7850 (office) or (+61) 0412589951(mob)
Book online at www.sapartners.com/events/lbs-conference/
1
Online @
Register here
or on our website
www.sapartners.com/
events/lbs-Conference/
or eventbrite web
2. Complete registration
form and email to
sandie.butterworth@
sapartners.com
Venue
The Marble Room
The Radisson Blu Plaza
27 O’Connell Street
Sydney
NSW 2000