Five Star Environmental Audit Specification Five Star Environmental Audit Specification Document and Audit Guidelines Five Star Environmental Audit Specification 1. Preparing for the Five Star Environmental Audit To get the maximum benefit from the British Safety Council Five Star Environmental Audit, and the time our auditor spends on site, it will be important for the site / organisation to prepare in advance. Using this specification document, the site / organisation should identify and collate relevant information, including documented policies, procedures and records, providing objective evidence of implementation and compliance, as necessary. In addition, the site / organisation should consider the audit process and schedule, identifying areas of the site / organisation the auditor will likely need to inspect, and the management, staff and contractors the auditor may need to interview. All areas and relevant personnel should make suitable preparations for the audit. 2. Standardisation As a minimum, the British Safety Council conducts annual Five Star Environmental Audit standardisation meetings, where the Five Star Environmental Audit technical content and suitability is reviewed for accuracy and relevance. This ensures the elements remain up to date and scores are allocated appropriately. New elements may be added to reflect current trends and „best practice‟. Standardisation of acceptable evidence and allocation of scores are reviewed and all reports are subject to internal quality assurance before final issue. 3. Five Star Environmental Audit and auditor competency All Five Star environmental auditors undergo training on the Five Star Environmental Audit requirements and protocols as appropriate. All Five Star environmental auditors are registered environmental practitioners with IEMA and other institutions, and undergo Continual Professional Development (CPD) as required of their membership of the professional body. At the annual Five Star Environmental Audit standardisation meeting, Five Star environmental auditors receive both an update of British Safety Council requirements and external CPD from industry experts. Five Star environmental auditors are also subject to additional quality assurance checks in accordance with British Safety Council quality assurance requirements. Five Star Environmental Audit Specification V1 Feb 2011 Page 2 of 46 © British Safety Council Five Star Environmental Audit Specification 4. Conducting the Five Star Environmental Audit The Five Star Environmental Audit will be conducted by reviewing the site / organisations environmental documentation, management controls and system processes. This will be verified through interviews with relevant personnel and visual inspections of the site / organisation and any associated infrastructure, including any satellite locations, subject to the scope of the audit. The site / organisation is expected to facilitate the audit process and provide access to relevant documentation, personnel and areas of the site / organisation as necessary. The Five Star Environmental Audit report will identify the strengths of your environmental management controls and processes, and also identify areas for improvement. The report will provide recommendations for consideration in order to achieve improved performance and a higher score / star rating in subsequent audits. The Five Star Environmental Audit will seek to ensure all aspects of environment have been covered by the management system and measure the efficiency, effectiveness and implementation of the system. Due to the time available, not all business areas may be visited and the audit process will sample, review and test processes and practices as necessary for verification purposes. The Five Star Environmental Audit will therefore only comment on those conditions observed at the time of the audit and site visit. The Five Star Environmental Audit will be conducted using the following process of objective evidence gathering: Interview with Managers and Staff Review of Environmental Management Documentation Five Star Environmental Audit Specification V1 Feb 2011 Site Tour and Inspection Page 3 of 46 © British Safety Council Five Star Environmental Audit Specification 5. Typical Five Star Environmental Audit Schedule The British Safety Council typically follows the requirements of BS EN IS019011:2002 Guidelines for quality and/or environmental management systems auditing when conducting a Five Star Environmental Audit. While a Five Star Environmental Audit will be planned, conducted and managed as appropriate for the individual site / organisation, the audit schedule and process will typically comprise the following activities: an opening meeting a site tour (may be more than one during the audit) interviews with relevant staff document review closing meeting a. The Opening meeting Where applicable, the aim and purpose of the opening meeting will be to: introduce the audit participants, including an outline of roles and responsibilities; confirm the Five Star Environmental Audit objectives, scope and audit criteria; confirm the Five Star Environmental Audit plan / timetable and other relevant arrangements, such as the time of the closing meeting, any changes to the agreed audit plan, and the need for any interim meetings between the Five Star Environmental Audit team and auditee's management; confirm the methods and procedures to be used in conducting the Five Star Environmental Audit, including advising / confirming that the Five Star Environmental Audit report will be based on available data / information and objective audit evidence identified and reviewed while on-site at the time of the audit; confirm formal communication channels between the Five Star Environmental Audit team and the Five Star environmental auditee during the audit process; for International audits, confirm the language that will be used for the purposes of the Five Star Environmental Audit and reporting; confirm that, during the Five Star Environmental Audit , the Five Star environmental auditee will be kept informed of the audit progress and any significant findings; confirm resources and facilities needed by the Five Star Environmental Audit team to facilitate the audit process; Five Star Environmental Audit Specification V1 Feb 2011 Page 4 of 46 © British Safety Council Five Star Environmental Audit Specification confirm any matters relating to business and commercial confidentiality; confirm relevant work safety, emergency and security procedures for the Five Star Environmental Audit team; confirm the availability, roles and identities of any business guides / support staff; confirm the method of reporting, including any grading of potential non-conformance; confirm the conditions under which a Five Star Environmental Audit may be terminated; confirm the information concerning the appeal system regarding the conduct or conclusions of the Five Star Environmental Audit. b. Site Tour Inspection This important aspect of the audit process should be carried out at an appropriate time, and encompass all aspects of business operations within the defined scope of the audit. During the site tour, the auditor may take the opportunity to talk to employees, contractors and visitors to further verify the evidence required for the completion of the audit. If additional satellite locations are to be included in the audit scope, the travelling time between sites must be taken into account during early dialogue with the relevant British Safety Council Account Manager and agreed as part of the audit planning process before conducting the audit / site visit. c. Interviews with relevant management and staff Interviews are an important means of collecting information and will be carried out in a manner adapted to the situation and the person interviewed. However, the auditor will consider the following: interviews will be held with persons from appropriate levels and functions, performing activities or tasks within the scope of the audit; subject to the scope of the audit, interviews will be conducted during normal working hours and, where practical, at the normal workplace of the person being interviewed; every attempt will be made to put the person being interviewed at ease prior to and during the interview: the reason for the interview and any note taking will be explained; questions that bias the answers (i.e. leading questions) will be avoided; the results from the interview will be summarized and reviewed with the interviewed person; the interviewed persons will be thanked for their participation and cooperation. Five Star Environmental Audit Specification V1 Feb 2011 Page 5 of 46 © British Safety Council Five Star Environmental Audit Specification d. Document Review A range of applicable environmental management documents will be reviewed during the audit. The auditee is requested to make these documents available to the auditor as required and as requested for the purposes of the audit. Documents should be readily retrievable and available quickly, whether that is in paper format or electronically. If held on computer, to facilitate a document review, it is advisable to provide a hard copy index list of what is available in order that these may be reconciled against the elements of the Five Star Environmental Audit. The Five Star environmental auditor may request specific documents be copied / printed off to review off site in preparation for the report. The site / organisation is assured that any such documentation will be securely held and shredded once the report is complete. Five Star environmental auditors are also flexible and will willingly tackle elements of the audit „out of order‟ to accommodate certain members of staff who may only be available at certain times. However, it is highlighted that for Five Star Environmental Audits there is very limited time available and auditees must be present on time as required. If possible, and where commercially acceptable, a soft copy of all environmental documents that are non-sensitive or confidential could be made available to the auditor. This allows the auditor to look at key documents off-site allowing more time for interviews and observations on-site. e. Closing meeting A closing meeting, chaired by the Five Star Environmental Auditor(s), will be held to present key Five Star Environmental Audit findings. The actual audit score and star rating will NOT be discussed at this time as scores will not have been calculated. The closing meeting will however be an opportunity for the members of the audited site / organisation to clarify any of the findings made and feedback any concerns or information identified during the audit. Five Star Environmental Audit Specification V1 Feb 2011 Page 6 of 46 © British Safety Council Five Star Environmental Audit Specification 6. The Grading System The Five Star Environmental Audit will be conducted using the British Safety Council‟s numerical environmental grading system. The breakdown of the figures, together with recommendations where the score falls below the Maximum Accredited Audit Figure (MAAF), will be set out in the final report. The Five Star Environmental Audit grading system is as follows: MARKS % STAR RATING 92 – 100 : Excellent 85 – 91.9 : Very Good 75 – 84.9 : Good 60 – 74.9 : Satisfactory 50 – 59.9 : Basic The Five Star Environmental Audit will focus on five separate sections totalling 5000 marks as detailed in Table 1 below. Table 1: The Five Star Environmental Audit Sections SECTION FIVE STAR ENVIRONMENTAL AUDIT CRITERIA 1 2 3 4 5 Environmental Compliance Environmental Management Environmental Management Systems Resource Efficiency Sustainability and Environmental Performance and Reporting MAXIMUM ACCREDITED FIVE STAR ENVIRONMENTAL AUDIT FIGURE 1250 1250 1000 750 750 TOTAL : 5000 POINTS Five Star Environmental Audit Specification V1 Feb 2011 Page 7 of 46 © British Safety Council Five Star Environmental Audit Specification 7. Five Star Environmental Audit scoring The five sections are divided into forty five (45) elements (see Table Two) which attract a maximum numerical value of 5000. Wherever an element or an individual question within the Five Star Environmental Audit is not applicable to the organisation, it will be withdrawn from the Five Star Environmental Audit. The Maximum Accredited Audit Figure (MAAF) is the maximum total score available when non-applicable elements or questions have been removed whilst the Actual Accredited Audit Figure (AAAF) is the score awarded to that site by the Five Star environmental auditor and which they achieved against all applicable questions. Table 2: Sections, Elements and Sub-Scores. Environmental Compliance (TOTAL MARKS 1250) Environmental Compliance Management Environmental Compliance History Operating Permits Greenhouse Gas Measurement and Reporting Atmospheric Emissions Effluent and Water Discharges Waste Management Contaminated Land Development Control Hazardous Substances Statutory Nuisance Nature and Archaeological Conservation Environmental Best Practice (TOTAL MARKS 1250) Best Practice Management Storage/Housekeeping Controlling Discharges to Water Controlling Direct and Indirect Air Emissions Controlling Waste Management Controlling General Nuisances People, Resources and Equipment Environmental Management Systems (TOTAL MARKS 1000) Environmental Policy Environmental Aspects and Impacts Legal and Other Requirements Objectives, Targets and Programmes Resources, Roles, Responsibility and Authority Competence, Training and Awareness Communication Documentation Control of Documents Operational Control Emergency Preparedness and Response Monitoring and Measurement Evaluation of Compliance Non-Conformance and Corrective and Preventive Action Control of Records Internal Audit Five Star Environmental Audit Specification V1 Feb 2011 Page 8 of 46 Potential Marks 70 80 120 80 120 120 280 120 60 60 40 100 30 560 260 80 180 110 30 90 140 30 80 40 100 70 30 50 70 30 60 20 30 50 60 © British Safety Council Five Star Environmental Audit Specification Management Review Resource Efficiency (TOTAL MARKS 750 ) Resource Efficiency Policy and Management Raw Materials Use Energy Minimisation Green Transport Plans Water Minimisation Environmental Purchasing Sustainability and Environmental Performance and Reporting (TOTAL MARKS 750 ) Environmental Performance Sustainable Development Policies and Practices Environmental Reporting GRAND TOTAL Five Star Environmental Audit Specification V1 Feb 2011 Page 9 of 46 50 MAAF 60 110 170 90 180 140 MAAF 250 210 340 5000 © British Safety Council Five Star Environmental Audit Specification SECTION 1 – Environmental Compliance Total Maximum Marks 1250 Aims and Objectives Environmental compliance is the minimum standard that any company should aim to achieve in regard to overall environmental management. Five Star sites and organisations are expected to show that they go beyond compliance. Environmental law now affects all businesses and organisations to a greater or lesser extent. The direct and indirect implications of non-compliance are significant. Ignorance of the law is no defence. Those with environmental management responsibilities need to understand the background to, the implementation of and any specified requirements of applicable environmental law. The Five Star environmental auditee will also need to show understanding of the potential enforcement action that may result as a consequence of non-compliance and the impact upon the business. Five Star Environmental Audit Specification V1 Feb 2011 Page 10 of 46 © British Safety Council Five Star Environmental Audit Specification Section 1- Environmental Compliance SECTION 1: ENVIRONMENTAL COMPLIANCE 1.1 Maximum Available Points Environmental Compliance Management Responsibility for reviewing, identifying and updating environmental legislation should be a key practice to identify and assess the company‟s legal requirements at a basic compliance level. A company should therefore maintain a current list of environmental legislation under which they are obligated (both direct and indirect legislation) and include any forthcoming or future legislation that may have an impact upon the organisation. 1.2 Five Star Environmental Audit Specification V1 Feb 2011 A relevant person responsible for identifying new, amended and revoked legislation. Register of up to date and complete applicable legal requirements relating to all environmental requirements. Typical Information Requirements (not exhaustive) Training records Job specification Register of up to date and complete applicable legal requirements 70 Environmental Compliance History Non-compliance with legislation and historical or current prosecutions can reflect that the company has not identified or managed the legal implications under which they are obligated. This can reflect general poor or weak environmental practices. The site organisation should What the Five Star Environmental Audit will be looking for 80 Any actual prosecutions OR environmental concerns raised by the regulators under environmental statute in the last two years. Regulatory reports and correspondence Any cautions or warning notices (not prosecutions) raised by the regulators under environmental statute in the last two years. Regulatory check Page 11 of 46 Permits and consents © British Safety Council Five Star Environmental Audit Specification SECTION 1: ENVIRONMENTAL COMPLIANCE Maximum Available Points What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) therefore provide evidence of full compliance and report any actual / potential noncompliance issues. 1.3 Operating Permits Companies operating in certain industry sectors and undertaking certain activities and processes require a „permit‟ to operate. For example under the Integrated Pollution Prevention Control Directive (IPPC) in Europe or similar national legislation in other regions. Such permits require relevant installations to operate and comply with specified operating conditions. There may also be requirements to submit relevant emissions data to the relevant regulatory body and undertake regular or periodic monitoring of emissions and discharges. Where there is no such legislation the company should follow internationally recognised best practice. Permitted organisations should provide objective evidence of compliance with permit conditions. Five Star Environmental Audit Specification V1 Feb 2011 Up to date copy permit/licenses. Up to date emissions data and other environmental requirements of the operating permit. Emissions data and other environmental requirements of the operating permit submitted to the relevant authorities as required. any operating Implementation of all relevant technical requirements (i.e. BAT) required by the applicable legislation. Regulatory Reports and Correspondence Permits and Consents Sector and operator guidelines, such as BREF notes (EU companies only) Technical records Emissions data 120 Page 12 of 46 © British Safety Council Five Star Environmental Audit Specification SECTION 1: ENVIRONMENTAL COMPLIANCE 1.4 Maximum Available Points Greenhouse Gas Measurement and Reporting Where organisations are legally required to measure and monitor their greenhouse gas emissions, they are expected to be able to demonstrate that they have a full understanding of their legal duties and have fully implemented processes and procedures to ensure compliance with applicable regulatory requirements. 1.5 80 Other Atmospheric Emissions Where organisations operate without the need for an operating permit under IPPC or similar national requirements, and may not be required to monitor, measure and report on its greenhouse gas emissions, there remain legal requirements where organisations are required to prevent polluting releases to air (e.g. emissions of dark smoke or particulates, or other specified pollutants, such as ozone depleting substances). Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for 120 Any obligations under any national greenhouse gas reporting and/or carbon reduction legislation (i.e. CRC in UK and EUETS requirements). All greenhouse gas emissions data and other environmental requirements of carbon reporting compliance scheme up to date. Typical Information Requirements (not exhaustive) Regulatory reports and correspondence Sector and operator guidelines, such as BREF notes (EU companies only) Technical records Emissions data Implementation of all relevant technical requirements required by the applicable legislation. Atmospheric emission permit(s) (or exemption(s)) from the relevant authorities where applicable Regulatory reports and correspondence. Monitoring and measurement data from all legislated atmospheric emissions Sector and operator guidelines, such as BREF notes (EU companies only) Implementation of all relevant technical requirements (e.g. BAT) required under the applicable legislation. Technical records/procedures relating to atmospheric discharge management, monitoring and measurement. Atmospheric emissions data. Page 13 of 46 © British Safety Council Five Star Environmental Audit Specification SECTION 1: ENVIRONMENTAL COMPLIANCE 1.6 Maximum Available Points Effluent and Water Discharges Where organisations have process water / trade effluent discharges to foul drain (sewer) or have potentially significant polluting discharge via a surface water drainage system to a controlled water course (such as a stream, lake, river, canal or underlying aquifers), then the organisation should be issued, and be able to demonstrate compliance, with a permit (where applicable) by the relevant statutory authority. Failure to have an appropriate permit and/or comply with its conditions would be a breach of statutory requirements. 1.7 Five Star Environmental Audit Specification V1 Feb 2011 Effluent and water discharge permit(s) (or exemption) from the relevant authorities. Monitoring and measurement data from all legislated effluent and water discharges. 120 Implementation of all relevant technical requirements (e.g. BAT) required under the applicable legislation. Typical Information Requirements (not exhaustive) Regulatory reports and correspondence Sector and operator guidelines, such as BREF notes (EU companies only) Technical records/procedures relating to effluent and water discharge management, monitoring and measurement. Effluent and water discharge data. See also Section 2 requirements. Waste Management All organisations, of any size, scale and nature, generate waste that must be disposed of in accordance with applicable legal requirements (where applicable). As a general rule, organisations have a „duty of care‟ to, and should demonstrate compliance What the Five Star Environmental Audit will be looking for Up to date waste management documentation for all waste storage, transfers and shipments. Regulatory reports and correspondence. Where applicable a Management Plan Construction Sites). Waste management permits, consents and exemptions. Use of registered and permitted waste management contractors for all waste shipments. 280 Site Waste (e.g. UK Waste transfer records/manifests. Duty of care documentation. Good housekeeping in and around the Page 14 of 46 © British Safety Council Five Star Environmental Audit Specification SECTION 1: ENVIRONMENTAL COMPLIANCE Maximum Available Points waste storage areas. through, secure storage and transfer of waste to a registered carrier, disposing of their waste at a suitably permitted waste disposal facility. Failure to implement these requirments are likely to result in a breach of a statutory duty and lead to prosecution. 1.8 1.9 Contaminated Land The organisation should demonstrate that they have a full understanding of contaminated land legislation and to have implemented its requirements, where applicable. Development Control Most organisations are subject to national planning and development controls that may include environmental conditions. The site should Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for 120 Good and legal management of all non-hazardous and hazardous waste streams (including WEEE and biomedical wastes). Typical Information Requirements (not exhaustive) Inspection, monitoring and/or corrective action records. Housekeeping inspections. Full „duty of care‟ control for all wastes. Identification of any contaminated land areas and arrangements for its management or remediation as required by local / national legislation. Site investigation reports. Identification of all likely receptors that may be affected by the sites activities (e.g. water bodies or population areas) and hence the environmental sensitivity of the site. Site plans (current and former). Identification of all possible pathways for the movement of contaminants, e.g. the likely permeability of the ground, drainage systems, atmosphere etc. Compliant to local or national planning regulations and restrictions on land use or operations. Compliant to national or local environmental building standards or statutes. Page 15 of 46 Historical information (maps etc). Source-Pathway-Receptor Information Local Authority Plans Site Plans Current and Future Plans © British Safety Council Five Star Environmental Audit Specification SECTION 1: ENVIRONMENTAL COMPLIANCE Maximum Available Points demonstrate that they have implemented all current planning requirements, where applicable, and have a full understanding of future development control legislation that may impact on the business. 1.10 1.11 Statutory Nuisance Those organisations that undertake activities that may Five Star Environmental Audit Specification V1 Feb 2011 Typical Information Requirements (not exhaustive) 60 Hazardous Substances Although primarily falling under occupational safety and health requirements and not strictly under environmental legislative controls, the way in which an organisation manages its use of hazardous substances should also become an element of an organisations overall environmental management processes. The site should therefore demonstrate a sound understanding of, and have implemented effective management controls, in relation to hazardous substances. What the Five Star Environmental Audit will be looking for All chemical products kept, stored, inspected and transported in accordance with environmental and workplace regulations. COSHH assessment Chemical lists, inventory levels and Material Safety Data Sheets readily available and continuously updated. Training records All sources of potential neighbourhood nuisances, such as dust, odours or excessive noise from operations/transport are identified, monitored and controlled. Local authority plans Lists of substances Inspection, monitoring and/or corrective action records 60 Page 16 of 46 Site plans © British Safety Council Five Star Environmental Audit Specification SECTION 1: ENVIRONMENTAL COMPLIANCE Maximum Available Points lead to the generation of potential environmental nuisance are expected to demonstrate that these are managed in accordance with relevant regulatory requirements. 1.12 Five Star Environmental Audit Specification V1 Feb 2011 100 Typical Information Requirements (not exhaustive) Inspection, monitoring and/or corrective action records 40 Nature and Archaeological Conservation Subject to the nature, size and scale of an organisation and its activities, the organisation may also significantly directly impact upon, or be significantly restrained or influenced by, local ecologically sensitive areas. The organisation should therefore demonstrate they are aware of and understand the environmental sensitivity of the local area and to have implemented appropriate management controls in accordance with any applicable regulatory requirements. What the Five Star Environmental Audit will be looking for All sites of sensitive ecological and archaeological areas (designated or otherwise) been identified in and around the site. Local authority plans Necessary arrangements in place to control the sites impacts on any sensitive ecological and archaeological areas (designated or otherwise) in and around the site. Historical maps and other information Page 17 of 46 Site plans Inspection, monitoring and/or corrective action records © British Safety Council Five Star Environmental Audit Specification SECTION 2 – Environmental Management Total Maximum Marks 1250 Aims and Objectives Best practice is the process of finding and using ideas and strategies identified from outside the organisation to improve environmental performance in any given area. Benefits of the application of best practice for businesses include: Reduce costs: companies have limited financial resources and are unable to spend time, effort and resources to "re-invent the wheel". By identifying, reviewing and learning from other sites and organisations in their own and other sectors, discovering what they have successfully developed and implemented, a small business can save money without the need to develop, test and implement new ideas themselves. Avoid mistakes: solving business problems in isolation can result in costly errors. Learning from others can keep a business financially secure and profitable. Find new ideas: adopting the "Not-Invented-Here" attitude can spell financial disaster for a business. Businesses should learn to borrow the best from outside their organisation. Improve performance: when a business looks for best practices from outside their organisation they are able to raise the bar of performance and set new standards of excellence to propel the company forward. Five Star Environmental Audit Specification V1 Feb 2011 Page 18 of 46 © British Safety Council Five Star Environmental Audit Specification Section 2 - Environmental Management Best Practice SECTION 2: BEST PRACTICE 2.1 Maximum Available Points Best Practice Management All organisations should collate a recognised list of applicable environmental best practice sources, information or benchmarks against which to assess its operations. This needs to include, for example, office operations, green transport plans, and environmental purchasing information. 2.2 Five Star Environmental Audit Specification V1 Feb 2011 Typical Information Requirements (not exhaustive) All environmental best practice and benchmarks relevant to their sector identified and documented. Environmental best practice resources and library. Environmental best practice resources and library. Trade Body information. 30 Industry and /or sectoral environmental benchmarks. Storage/Housekeeping Efficient production/operations and a good working environment are complementary. The elimination of inefficiencies, waste and accidents caused by poor housekeeping and storage is recognised as best practice. The organisation should demonstrate that it is implementing efficient and effective storage and housekeeping methods, going beyond basic regulatory requirements. What the Five Star Environmental Audit will be looking for 560 All hydrocarbons or chemicals stored and refuelled away from any surface water courses and boreholes or wells Storage of all potentially polluting substances located away from storm water sewers, grids, channels and watercourses, where practicable. Inspection schedules. All barrels, drums and containers to be of sound structure and fit for purpose. Purchasing Records. All oil and chemical containers, tank or drums stored on a base or platform which is impervious to prevent any uncontrolled releases. All perishable bulk materials protected so they cannot be damaged by weather/accidents. Page 19 of 46 Operating procedures Records Non Conformance Requests (NCRs). Best practice technical implementation. Best practice documentation relating to storage and housekeeping. © British Safety Council Five Star Environmental Audit Specification SECTION 2: BEST PRACTICE Maximum Available Points Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for Measures in place to ensure materials are not regularly over ordered or that unnecessary volumes of materials above operational requirements are stored on site. Measures in place to ensure that any materials stored together cannot contaminate each other and therefore become unusable or waste. All barrels, drums and containers clearly labelled as to their contents and chemical properties and hazardous nature where applicable. All bunds and drip trays or bunds free from cracks and leaks. All fuel and oil stores secured. All fuel delivery systems to have automatic shut-off „pistol grip‟ type nozzles which are kept within a bunded area. All fuel delivery systems regularly maintained and inspected. Drip trays used under all static/mobile plant and during refuelling from static and mobile plant. All oil/fuel stores located in areas of high vehicular movement protected against collision to prevent accidental damage e.g. heavy-duty barriers. All hoses, valves, trigger guns, funnels Page 20 of 46 Typical Information Requirements (not exhaustive) © British Safety Council Five Star Environmental Audit Specification SECTION 2: BEST PRACTICE Maximum Available Points What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) and other associated equipment kept within a bunded area. Five Star Environmental Audit Specification V1 Feb 2011 All refuelling from discharging/recharging oil/fuel/chemical tanks supervised. All water runoff from refuelling areas channelled to an oil/water separator or an alternative treatment system prior to an authorised discharge route. All access to the oil and chemicals restricted for use by designated authorised personnel only All tanks that are no longer in use to have been properly emptied, closed down and de-commissioned. Emergency contact numbers and plans to be clearly defined and communicated. Inventory records being maintained and properly reconciled. All chemical names and inventory quantities of the raw materials stored and used on-site readily available along with Material Safety Data Sheets Hazardous materials ordered on an as needed basis to avoid stockpiling of hazardous materials. All hazardous or toxic raw materials clearly labelled, easily identifiable and regularly inspected for leaks, corrosion, rupture or other failures. Page 21 of 46 or of © British Safety Council Five Star Environmental Audit Specification SECTION 2: BEST PRACTICE 2.3 Maximum Available Points Controlling Discharges to Water Discharges to water courses and the foul drain (sewer) may be subject to specific legislative controls. Failure to comply with consented limits, or failure to obtain persmission from the relevant statutory authority prior to a discharge, may result in a prosecution. In addition to basic compliance requirements, it is considered essential that organisations have a good understanding of the wider hydro- / geological setting in and around the site and its sensitivity to pollution. The site should demonstrate that it is implementing effective pollution prevention practices that go beyond regulatory requirements to reduce its potential impact on water resources. 2.4 What the Five Star Environmental Audit will be looking for 260 Are any streams or rivers on or next to the site visually monitored or checked for potential pollution issues such as colour, oil films, odour, suspended solids etc on a regular basis. All drainage systems maintained in working order with a programme of regular inspection. Gullies, grids and manhole covers colour coded to aid identification. All loading and unloading and chemical storage oils etc areas designated, marked and isolated from the surface water drainage system. All high risk areas, such as refuelling, isolated from the surface water system using ramps, roll-over bunds or stepped access. All cleaning and washing operations carried out in designated areas isolated from the surface water system and draining to the foul sewer. All vehicle parks and other high risk areas covered by oil/diesel interceptors which are regularly maintained, inspected and emptied. Controlling Direct and Indirect Air Emission Sites / organisations should be able to demonstrate that it has All staff transport related air emissions (which are outside legal monitoring requirements) known. All freight and goods transport related Five Star Environmental Audit Specification V1 Feb 2011 Page 22 of 46 Typical Information Requirements (not exhaustive) Operating procedures. Records. Inspection schedules. NCRs. Purchasing Records. Best Practice Technical Implementation. Best Practice Documentation relating to Storage and Housekeeping. Operating procedures. Records. © British Safety Council Five Star Environmental Audit Specification SECTION 2: BEST PRACTICE Maximum Available Points effective management control of atmospheric emissions that may not be subject to direct regulatory control. These may include emissions from transport, on-site heating and cooling systems, and potential fugitive (non-point) emissions, including leaks from any pipelines and on-site services. 2.5 Five Star Environmental Audit Specification V1 Feb 2011 air emissions (which are outside legal monitoring requirements) known. 80 Controlling Waste Management Waste treatment, management and disposal activities are typically subject to specific regulatory control. Implementation of effective waste management practices will ensure compliance with relevant regulations and may also identify other opportunities to reduce and prevent waste. As part of the operation of any business, where practicable, a company should aim to reduce waste as much as possible and implement the principles of the Waste Management Hierarchy – that is aim to achieve waste elimination, reduction, reuse and recycling. Waste disposal What the Five Star Environmental Audit will be looking for All potential CFC emissions and registers of refrigerants on site known. All direct energy related air emissions such as boilers and cookers units (which are outside legal monitoring requirements) known. All waste stored and located in appropriate locations and in the correct storage receptacles. All waste containers clearly labelled with their intended contents and labels on containers kept in good order. 180 All outdoor skips covered with lids, sheets or nets to prevent dust and litter being blown out. All interviewed staff aware of how and where to dispose of waste streams. The true costs of waste calculated and the cost of current disposal methods, including treatment, handling, storage and transport known. Hazardous wastes separated from the main waste stream, or replaced with a non-hazardous product. Electronics and electrical managed effectively. Page 23 of 46 Typical Information Requirements (not exhaustive) Inspection schedules. NCRs. Best Practice Technical Implementation. Best Practice Documentation relating to Direct and Indirect Air Emissions. Operating procedures Records Inspection schedules NCRs Best practice technical implementation Best practice documentation relating to waste management waste © British Safety Council Five Star Environmental Audit Specification SECTION 2: BEST PRACTICE 2.6 Maximum Available Points What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) should be a last resort. Where waste creation is unavoidable, a company should ensure waste is managed within and applicable legal framework and have implemented recognised best practice. Waste hierarchy implemented. Controlling General Nuisances The locations of all human populations (proximity and vulnerability) and all potentially noise sensitive boundaries to the site known. Operating procedures All deliveries to site conducted in daytime working hours and/or controlled with residents in mind, where practicable. Inspection schedules. Noisy plant kept away from public places where practicable. Where this is not possible, noise acoustic controls are in place at all times. Best practice technical implementation. Organisations that have the potential to cause nuisance issues, such as noise, dust, odour and other physical disturbance such as light and vibration, should be aware that such matters are subject to specific regulatory control. Organisations should demonstrate effective management control and prevention of nuisance, such as the prevention of noise, dust, odour and other forms of nuisance, going beyond basic legal requirements. Five Star Environmental Audit Specification V1 Feb 2011 110 In residential areas are neighbours kept well informed of the times and dates of any potential major noise or vibration nuisances, where applicable. In residential areas and other sensitive areas are vehicles, plant and other equipment fitted where necessary with appropriate silencers, mufflers, or acoustic covers. In permanent and temporary noisy locations/workplaces voluntary environmental monitoring is undertaken at sensitive receptors to ensure that noise levels are within Page 24 of 46 Records. NCRs. Best practice documentation relating to controlling general nuisances. © British Safety Council Five Star Environmental Audit Specification SECTION 2: BEST PRACTICE Maximum Available Points What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) acceptable limits. 2.7 People, Resources and Equipment Empowering and integrating all staff in the consultation and communication process helps to improve environmental performance. The organisation should demonstrate appropriate human and financial resources have been provided and applied in order to implement best practice leading to improved environmental performance. Five Star Environmental Audit Specification V1 Feb 2011 30 Consultation and communication processes been applied in the workplace regarding environmental matters. Internal communication processes. An environmental committee or similar group which meets on a regular basis. Environmental team meetings minutes. Environmental representatives been appointed to represent all employees in each department. Page 25 of 46 Records. © British Safety Council Five Star Environmental Audit Specification Section 3 – Environmental Management Systems Total Maximum Marks 1000 Aims and Objectives A proactive structured approach aimed at integrating environmental requirements into the overall management of an organisation can significantly reduce the triple bottom line costs. An environmental management system can benefit an individual site and the organisation as a whole by: providing greater awareness of basic legislative requirements; identifying the potential for financial cost savings through improved efficiency in the use of materials, energy and other resources; providing a better understanding and greater control of processes thereby reducing releases to air, land and water, effectively reducing the risk of pollution incidents; improving its public image as environmental performance becomes increasingly important to all its stakeholders. It is therefore considered crucial that a site has in place a management system geared towards improving its environmental performance in a continuous manner. Five Star Environmental Audit Specification V1 Feb 2011 Page 26 of 46 © British Safety Council Five Star Environmental Audit Specification Section 3 - Environmental Management Systems SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS 3.1 Environmental Policy Maximum Available Points An Environmental Policy is a written statement outlining an organisation's mission in relation to managing the environmental aspects and impacts of its operations. For organisations intending to obtain certification to the international standard ISO 14001 or registration under EMAS, the Environmental Policy is the cornerstone of an environmental management system. The site / organisation should demonstrate that it has developed and implemented an environmental policy that is relevant to the aspects and impacts, is clearly understood and communicated, and endorsed by senior management in order to demonstrate top management commitment. Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) Policy statement on display. 90 An adequately written environmental policy (or integrated Quality, Health, Safety and Environmental (QHSE) policy for example) that has been endorsed by top management. Environmental (or QHSE) Policy appropriate to the nature, scale and environmental impacts of the organisation's activities, products and processes. The policy is documented, implemented and maintained The policy has been communicated and promoted by top management to all those who work for or on behalf of the organisation, explaining their responsibilities. The policy regularly reviewed to ensure it remains relevant and appropriate to the nature and scale of the organisation. Knowledge of policy amongst staff. Arrangements and procedures Management review meeting minutes. Evidence of communication. Evidence of review. Ease of access and availability to the public and other interested parties. Updates for field based staff. Understanding of key ISO14000 series standards The policy available to interested parties. Page 27 of 46 © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS 3.2 Environmental Aspects and Impacts Maximum Available Points The organisation shall establish, implement and maintain a procedure(s) to (a) identify the environmental aspects of its activities, products or services within the defined scope of its EMS that it can control and those that it can influence taking into account planned or new developments, or new or modified activities, products or services; and (b) to determine those aspects that have or can have significant impact(s) on the environment (i.e. significant environmental aspects). The organisation shall document this information and keep it up to date. What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) The register of aspects and impacts include all INPUTS and OUTPUTS to their organisation's activities, products or processes. Aspects Register or equivalent information The register of aspects and impacts identify the significant aspects and impacts arising from all ABNORMAL activities, products and processes. 140 The register of aspects and impacts identify the significant aspects and impacts arising from all ACCIDENTS and potential EMERGENCY situations associated with their activities, products and processes. The register differentiates between DIRECT and INDIRECT aspects and impacts. The register identify the procedures or instructions employed to assess SIGNIFCANT environmental aspects and impacts The register of aspects and impacts is kept up-to-date. Records of environmental reviews Process for the identification of environmental aspects and impacts Procedure to determine the significance of identified environmental aspects and impacts The organisation shall ensure that the significant environmental aspects are taken into account in establishing, implementing and maintaining its environmental management system. Five Star Environmental Audit Specification V1 Feb 2011 Page 28 of 46 © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS 3.3 Legal and Other Requirements Maximum Available Points A key commitment of an organisation‟s environmental management system is compliance with applicable legislation and other requirements. The organisation is required to adopt a formal approach to identifying applicable legislation and ensure this information is kept up to date. 3.4 The objectives and targets shall be measurable, where practicable, and consistent with the environmental policy, including the commitment to prevent pollution, comply with applicable legal and other requirements and to continual Five Star Environmental Audit Specification V1 Feb 2011 Typical Information Requirements (not exhaustive) Legal register or equivalent information 30 Objectives, Targets and Programmes The organisation shall establish, implement and maintain documented environmental objectives and targets at each relevant function and level within the organisation. What the Five Star Environmental Audit will be looking for A register of all applicable environmental legislation and other requirements been compiled including reference to other requirements to which the organisation subscribes. The register identifies the regulatory bodies associated with the identified legislation and regulations and briefly explain their activities and jurisdiction. A reference / information library, making relevant environmental legislation and other documents available to the workforce exists. Objectives and targets been set to improve the organisation's environmental performance. Objectives reflect environmental policy commitments. Objectives supported with sufficient human, technical and financial resources required for their achievement. 80 Targets been developed to meet the environmental objectives set and are specific, measureable, realistic, achievable and timeframed. Targets measurable with set dates against which progress can be measured. Page 29 of 46 Environmental information relating to any specific customer or contract/supplier agreements. Environmental requirements from any applicable and relevant trade industries and bodies. Environmental information concerning insurance ( e.g. public liability) requirements. Appropriate business, departmental and personal environmental objectives set relevant to the environmental aspects and impacts Monitoring of objectives Involvement from senior management Environmental tours/inspections Programmes and campaigns Surveys & Questionnaires © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS environmental performance improvement. 3.5 Maximum Available Points Resources, Roles, Responsibility and Authority A formal environmental management system requires specific environmental roles and responsibilities to be clearly defined and documented. In addition, the organisation itself must ensure that adequate resources and authority has been provided to ensure an effective and efficient management system. 3.6 Competence Training and Awareness A key area of environmental management is the development and implementation of a formal process to identify training needs and deliver training to all staff involved in activities that can lead to a significant impact on the environment. They Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for Objectives & targets set out in an environmental management programme (action plan) specifying action steps to be taken, schedules, resources and responsibilities. The organisation has a designated environmental management representative and clearly assigned roles, responsibilities and authority for the role. 40 Typical Information Requirements (not exhaustive) Training records Job descriptions Budgets The management representative is from the senior management team. Additional personnel to assist the environmental management representative, who has delegated responsibilities for monitoring and implementation of the environmental management system. All environmental management responsibilities documented. A documented process describing the processes for managing environmental competence, training and awareness. Processes and procedures to identify training needs. A documented process for the identification of training needs that takes into account the different levels of responsibility, ability, literacy and environmental risk. Induction training process. A gap analysis competencies. Page 30 of 46 of required Training records. Evidence of content of training courses and competency of internal trainers. © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS should also be aware of the significant environmental impacts and related actual or potential impacts associated with their work, and the environmental benefits of improved personal performance. Individuals should also be aware of their roles and responsibilities and the importance of achieving conformance with the requirements of the environmental management system, and the potential consequences of departure from specified procedures. 3.7 Maximum Available Points 100 Communication Procedures for internal and external communication are required in order to disseminate environmental information and respond to enquiries from interested parties. Records of formal communication shall be maintained and the organisation is required to consider a formal Five Star Environmental Audit Specification V1 Feb 2011 70 What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) Available and adequate resources to carry out essential training identified in the gap analysis. Individuals assessed to ensure they have acquired and maintained the knowledge and competency required for the environmental roles they carry out. Suitable training commensurate with the risks of the business (Certificate or Diploma or higher). Appropriate records of individual‟s environmental training and competency. Training for top management so they understand their environmental management roles and responsibilities. Environmental induction training for persons working for and on behalf of the organization, such as contractors and temporary workers. Training conducted appropriate to the nature of the business. Employees informed environmental representatives are. External reporting stakeholders. Notice boards containing environmental management performance data and other pertinent environmental management information. Page 31 of 46 who their management to relevant Appraisal and development plans linked to past performance and business plan. Time to do the job. Reporting lines. Communication processes and procedures Minutes of meetings Toolbox talks Briefings Safety plan © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS external communication process and record its decision. Maximum Available Points What the Five Star Environmental Audit will be looking for 3.8 Documentation 3.9 A formal environmental management system requires a formal approach to documentation. Such documentation would typically include an environmental management manual, supporting procedures, instructions and records. Control of Documents As with all management systems, a formal process is required to ensure that any documentation that is utilised is kept up to date and relevant. Hence, formal procedures are required to ensure that controlled documents are adequately stored, maintained and protected from unauthorised use. Five Star Environmental Audit Specification V1 Feb 2011 An environmental management (or HSE) newsletter or any other internal forms of communicating ongoing environmental improvements. An environmental management poster programmes. Typical Information Requirements (not exhaustive) Inspections Newsletters Award/reward schemes Site complaints procedure and log. Documentation that describes the core elements of the environmental management and their interaction. Documents An overview document or manual for the environmental management system. A master list or documented register of all environmental management related documents. Document control system Archive records for the purpose of complying with the law and knowledge preservation. Documents and data available in locations where there are operations being performed that are essential to the functioning of the environmental management system. Environmental management documents regularly reviewed. 30 50 Page 32 of 46 Records EMS manual Records © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS 3.10 Operational Control Maximum Available Points An organisation should identify and plan those operations that are associated with the identified significant environmental aspects to ensure that they are carried out under specified conditions. The site / organisation shall develop appropriate documented procedures where their absence could lead to deviation from the environmental policy, objectives and targets. 3.11 Emergency Preparedness and Response To assess if the company has established, implemented and Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for . Procedure(s) for the operation of all of its plant, equipment and operations which have the potential to significantly impact upon the environment. Procedure(s) for the control of environmental risks that can be introduced by contractors or visitors. Procedure(s) to ensure relevant environmental risks are communicated to contractors and suppliers. 70 Operating procedure(s) for all chemical and oil storage, filling and operations. Operating procedure(s) for all operations that require some form of environmental monitoring by law, e.g. water discharge consents and air emissions. Procedures for the management and control of storage facilities for substances hazardous to health subject to inspection, testing and maintenance by competent persons. Procedures for the selection and management of contractors, including determining contractor‟s competency initially and at regular intervals. All environmental emergency situations and potential accidents that may have an impact on the environment and how the organisation will respond to them identified and managed. Page 33 of 46 Typical Information Requirements (not exhaustive) Operating procedures and instructions where necessary Flow charts, plans, diagrams and other supporting information explaining process management and controls, as appropriate Inspection records Monitoring and calibration records Internal audits Emergency Plans Test results © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS maintain procedures to identify potential emergency situations and potential accidents that can have an impact(s) on the environment and how it will respond to them. The site / organisation shall have procedures to effectively respond to accident and emergency situations. 3.12 Maximum Available Points 30 Monitoring and Measurement In order to demonstrate effective environmental management control and performance improvement an organisation should carry out regular measurement and monitoring of key environmental aspects and impacts, such as energy consumption and waste generation, or where legal monitoring is required. Five Star Environmental Audit Specification V1 Feb 2011 60 What the Five Star Environmental Audit will be looking for Suitable environmental response plans to deal with each foreseeable environmental emergency scenario. Emergency drills been carried out, testing all foreseeable emergency scenarios and subsequent response. Procedures to provide for monitoring and measuring environmental performance. Procedures to monitor and measure the key characteristics of its operations and activities that can have a significant impact on the environment. the of Qualitative measures to environmental performance. Calibration records kept of all critical environmental monitoring instrumentation. Contractor‟s critical environmental monitoring instrumentation subject to the same calibration controls as inhouse equipment. Inventory of all equipment that is subject to statutory and technical examination. Page 34 of 46 assess Typical Information Requirements (not exhaustive) Training records Liaison with emergency services Monitoring procedures processes and Calibration records Records of releases to the environment – air, water and land Monitoring records © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS 3.13 Evaluation of Compliance Maximum Available Points . The organisation should establish a process to periodically evaluate compliance with legal and other requirements. This may include, for example, regular inspections of hazardous materials and waste storage facilities, boundary/visual inspections for noise and odour, and specific monitoring protocols and methods such as water quality and/or dust monitoring. 3.14 Five Star Environmental Audit Specification V1 Feb 2011 Typical Information Requirements (not exhaustive) Processes to evaluate, on a periodic basis, its compliance status. 60 Non-Conformance and Corrective and Preventive Action The organisation shall establish, implement and maintain a procedure(s) for dealing with actual and potential nonconformity(ies) and for taking corrective action and preventive action. In-house inspections and monitoring may identify areas that are either not being undertaken in accordance with specified requirements or will identify incidents and potential environmental risks. On such What the Five Star Environmental Audit will be looking for 30 Procedure(s) to ensure that it has a documented means of evaluating compliance with relevant environmental legislation and regulations (legal requirements) associated with its operations Persons performing the compliance evaluation have appropriate knowledge of the legal requirements and their application. Procedure(s) detailing responsibility and authority for handling the investigation and mitigation of environmental accidents/incidents and environmental management system non-conformances. Procedure(s) for the statistical analysis of environmental accidents, incidents and non-conformances trends. Procedure(s) detailing responsibility and authority for the confirmation of the effectiveness of corrective and preventative actions taken. Page 35 of 46 Records Observations NCRs Processes and procedures for recording non-conformance and for implementing corrective and preventive action. NCR Reports Environmental Management System audits and audit reports © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS occasions, corrective and preventive action should be instigated and recorded. 3.15 Maximum Available Points Control of Records The organisation should establish and maintain records as necessary to demonstrate conformity to the requirements of its environmental management system. All records should be legible, identifiable and stored and maintained in such a way that they are readily retrievable and protected against damage, deterioration, or loss. 3.16 50 Internal Audit Internal environmental management system audits are an essential element of a formal approach to environmental management. Audit procedures and protocols need to be developed, and an audit schedule, focusing on the important environmental concerns, assessing and assuring the effectiveness of Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for Procedures for the identification, maintenance and disposition of environmental records. Record Storage Protection Retrieval Procedures for the management of electronic records. Retention Times Environmental management records legible, identifiable and traceable to the activities involved and readily retrievable. Procedures for ensuring environmental records have retention times established and recorded. A procedure for the undertaking and management of environmental five star environmental auditing. Established and maintained a five star environmental audit programme. 60 . Records that show evidence of the maintenance of the EMS. Typical Information Requirements (not exhaustive) Does the site ensure all staff engaged in environmental five star environmental auditing have the necessary competency. Environmental five star environmental audit s are conducted by persons independent of those having direct Page 36 of 46 Disposal of Records Audit procedures and processes Audit reports Audit checklists Audit schedules Audit Plans Auditor selection and competence © British Safety Council Five Star Environmental Audit Specification SECTION 3: ENVIRONMENTAL MANAGEMENT SYSTEMS management controls. 3.17 Maximum Available Points Five Star Environmental Audit Specification V1 Feb 2011 Typical Information Requirements (not exhaustive) responsibility for the activity being examined. Management Review At periodic intervals, for a formal environmental management system, management are required to undertake a review of the effectiveness of company environmental policies and practices. These reviews are a formal record of achievement and an opportunity to review and make any necessary changes to ensure the continuing appropriateness of environmental management procedures and processes. What the Five Star Environmental Audit will be looking for 50 Environmental five star environmental audits result in formal reports including recommendations for improvement. Non-conformances, actions and recommendations from environmental five star environmental audit reports monitored and followed through to completion and the results from environmental five star environmental audit s reported to management. The site / organisation undertake a review of the environmental management system at set intervals. Management review agenda items and records / minutes of meetings. Corrective actions assigned to responsible persons for completion by senior management. Corrective actions assigned target dates for completion and does the organisation set a date for the review of corrective actions. The results from the management review process for planning future internal environmental management system five star environmental audit s. Page 37 of 46 Records of Meetings / Minutes Records of any amendments to environmental policies, management system processes and practices arising from management review. Outcomes from management review meetings © British Safety Council Five Star Environmental Audit Specification Section 4 – Resource Efficiency Total Maximum Marks 750 Aims and Objectives Not all businesses use their resources as efficiently as they might. Many businesses waste as much as half of their resources. Resource inefficiency reduces competitiveness, eats up primary resources, and creates waste management challenges. Businesses need to make better use of their resources and minimise waste to be environmentally and financially sustainable. This section deals with: resource efficiency policies and practices: resource efficiency should not be regarded as a one off business initiative, but an essential business process that can deliver significant cost reductions; the efficient use of raw materials with reduce or zero environmental impacts: for example, non-toxic, sustainably-produced and recycled materials; the consume energy and water: consideration given to product design, the services the business provides, and internal processes and business operations that minimise the consumption of energy, water and resources consumed in an activity (e.g. manufacturing, distribution, operation, disposal); the use of transport: the indirect environmental impacts associated with transport use and travel and add significantly to the wider environmental footprint of a site and organisation. quality and durability: through an effective environmental purchasing process, the identification and selection of lower environmental impact, more efficient and longer lasting products and materials, that reduces the need to produce and obtain replacements. Five Star Environmental Audit Specification V1 Feb 2011 Page 38 of 46 © British Safety Council Five Star Environmental Audit Specification Section 4 - Resource Efficiency SECTION 4: RESOURCE EFFICIENCY 4.1 Maximum Available Points Resource Efficiency Policy and Management Businesses and consumers need to play an active role in seeking to increase their resource efficiency by identifying cost-effective opportunities to reduce wasted materials, water and energy. The site / organisation should demonstrate commitment to resource efficiency through a formal statement / policy of intent. This could be incorporated a generic Health, Safety and Environmental Policy Statement. 4.2 Five Star Environmental Audit Specification V1 Feb 2011 110 Typical Information Requirements (not exhaustive) A resource efficiency policy (or incorporated within a wider Environmental Policy or integrated QHSE policy) Policy statement available, clearly communicated and understood A resource efficiency action plan, including conducting regular reviews of, and seeking opportunities for, resource efficiency Action plans and programmes Demonstrable evidence of a commitment by top management to resource efficiency as part of an overall environmental strategy. Records of environmental team meetings and management review minutes Resource efficiency fully integrated into management structure and clear delegation of responsibility for resource consumption or resource management. A clear understanding of baseline resource consumption across all areas including production areas and offices etc. Quantified resource efficiency savings and set targets for resource management and benchmarking 60 Raw Materials Use Businesses and consumers need to play an active role in seeking to reduce their raw material consumption by identifying cost-effective opportunities to reduce wasted materials, water and energy and „doing more with less‟. The site / organisation should be able to demonstrate that they have a What the Five Star Environmental Audit will be looking for Market, promote and „sell‟ the importance and value of resource efficiency and the performance of resource efficiency within the organisation. Page 39 of 46 Raw material quantity bills and invoices Finances/Budgets Baseline Resource Use Data Product Data and Information © British Safety Council Five Star Environmental Audit Specification SECTION 4: RESOURCE EFFICIENCY Maximum Available Points clear understanding of baseline resource use and have set objectives and targets for their reduction. What the Five Star Environmental Audit will be looking for Evidence of positive discrimination towards resource efficient products, materials and processes, supported by financial appraisal and/or selection and use of resource efficient materials, products and services. Typical Information Requirements (not exhaustive) Awareness of environmental labelling / accredited products and services. 4.3 Energy Minimisation Making an assessment of how the business uses energy will provide an understanding of where changes could be made which can cut energy costs and reduce greenhouse gas emissions. Reducing the amount of energy used is one of the fastest, most effective ways to save a business money. The site / organisation should be able to demonstrate effective implementation of a programme of energy management and minimisation. Five Star Environmental Audit Specification V1 Feb 2011 170 Awareness Campaigns An energy policy (or incorporated within an Environmental Policy) or an energy management action plan which has commitment from top management as part of an environmental strategy. Energy / Utility Bills Formal delegation of responsibility for managing energy consumption or energy champions within the organisation. Baseline Energy Data Energy related performance externally assessed (for example under a national Carbon Standard). Energy Budgets Energy information system including monitoring of consumption, identification of all sources of energy and how energy is consumed, by which equipment and when. A review of opportunities to generate energy from renewable sources on site, or to purchase some or all of the electricity from renewable sources. Demonstrable generic energy saving schemes being implemented in relation to their sector? Investigation and improvement must be demonstrated. Page 40 of 46 Contracts and finances for energy supply and use Equipment Data/Energy Energy Minimising Schemes © British Safety Council Five Star Environmental Audit Specification SECTION 4: RESOURCE EFFICIENCY 4.4 Maximum Available Points Green Transport Plans Transport can be considered to be an important component of an organisation‟s overall environmental impact and should not be ignored. A Green Transport Plan is a way by which organisations and businesses manage the transport needs of their operations, staff and visitors. The aim of any plan should be to reduce the environmental impact of travel associated with travel to/from work, as well as day-to-day business operations. The site / organisation should demonstrate a proactive approach to the control and minimisation of environmental impacts associated with the use of transport. 4.5 Water Minimisation It is vital that all companies use water wisely and efficiently. Making an assessment of how your business uses water will help you understand where Five Star Environmental Audit Specification V1 Feb 2011 90 What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) A travel survey encompassing staff and/or other travel. Green Transport Survey Awareness of public transport, e.g. by providing leaflets or having a page on a company intranet site. Homeworking Equipment Where possible and practical encourage home working or actively seek to reduce the social and economic impacts of travel, where possible, through reducing the need to travel. Actively seek to reduce the environmental impacts of travel, where possible, through reducing the environmental impacts of travel, e.g. through the use of alternative fuels and lower capacity cylinder (cc) vehicles. Proactive management of operational transport needs, including consideration given to delivery and receipt of products and materials, and the use of on-site transport. A water reduction policy or water management action plan which has commitment from top management as part of an environmental strategy. Formal delegation of responsibility for water management or water champions. Page 41 of 46 Transport Information Staff Transport Schemes Processes for the review, identification and selection of efficient, low/zero impact, transport methods Development and implementation of processes to minimise the impact of transport, on-site and off-site Water Charges and Bills Finances and Budgets for water Baseline Water Data © British Safety Council Five Star Environmental Audit Specification SECTION 4: RESOURCE EFFICIENCY Maximum Available Points changes could be made, leading to a reduction in water use and effluent discharge costs. Reducing the amount of water is another effective way to save the business money. The site / organisation should be able to demonstrate the effective implementation of a programme for water management and minimisation. 4.6 Five Star Environmental Audit Specification V1 Feb 2011 Information systems for measurement and monitoring of water consumption on site. Understanding the types, brands, and sizes of water meters, in addition to the age, types of installations, meter shutoffs, couplings, and meter-reading frequency. 180 Environmental Purchasing A site / organisation can reduce their indirect environmental impacts through their supply chain. A site / organisation will be expected to show that they have considered the environmental aspects of the products and services they have procured and have developed and implemented an environmental purchasing process. What the Five Star Environmental Audit will be looking for Typical Information Requirements (not exhaustive) Equipment data/water Measurement and Monitoring Data Water Minimising Schemes Undertaken a water five star environmental audit / water balance at the site. Demonstrable water saving schemes that have been investigated, evaluated and /or have been implemented. Documented an environmental purchasing policy/strategy. Approved supplier lists Developed and implemented a procurement strategy containing environmental considerations. Purchasing Procedures and Documents Purchases from environmentally responsible suppliers that can demonstrate that they have action plans and results in terms of environmental improvement. 140 Collection of environmental information on purchased products and services. Environmental and or product risk assessment conducted on products and services bought by the organisation. Page 42 of 46 Training Purchasing / supplier meetings Ecolabellling schemes © British Safety Council Five Star Environmental Audit Specification SECTION 4: RESOURCE EFFICIENCY Maximum Available Points Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit will be looking for Environmental purchasing training provided to employees involved in purchase decisions. Environmental information communicated to customer regarding the products or services the company supplies (for example, information describing impacts arising during manufacture, use and disposal, or endof-life management). Page 43 of 46 Typical Information Requirements (not exhaustive) © British Safety Council Five Star Environmental Audit Specification Section 5 – Sustainability and Environmental Performance 5.4 and Reporting Total Maximum Marks 750 Aims and Objectives The principles of Sustainable Development require all sections of society, including businesses, to develop and implement policies and practices that contribute to the protection and enhancement of the environment, to consider social impacts of their operations, and contribute to economic development both locally and nationally. Organisations should therefore consider it‟s environmental, social and economic [triple bottom line] performance in all aspects of its current and future business plans. Reporting on their sustainability and environmental performance within a Corporate Social responsibility (CSR) framework demonstrates transparency and encourages engagement with its stakeholders. There are many clear benefits to reporting, including demonstrating to employees, staff and the wider public a corporate commitment towards environmental and sustainability issues, attracting ethical and other financial investment, improving market share and providing other business benefits and opportunities. Five Star Environmental Audit Specification V1 Feb 2011 Page 44 of 46 © British Safety Council Five Star Environmental Audit Specification Section 5: Sustainability and Environmental Performance and Reporting SECTION 5: SUSTAINABILITY AND ENVIRONMENTAL PERFORMANCE AND REPORTING 5.1 Environmental Performance Maximum Available Points The concept and requirements of environmental performance are to develop and implement measures to be able to quantify, understand and track the relevant environmental aspects of the site/organisation. The basic principle and process is to identify suitable environmental performance indicators (environmental, operational and management performance indicators) which can be used to measure, track and demonstrate continual environmental performance improvement. 5.2 200 Sustainable Development Practices Sustainability means being able to continue indefinitely by minimising environmental and social impacts and ensuring financial stability. Five Star Environmental Audit Specification V1 Feb 2011 What the Five Star Environmental Audit or will be looking for 210 Typical Information Requirements (not exhaustive) Identified their most significant KPI / EPI Data. environmental impacts on a local, regional and or global scale. Measurement and monitoring data Identified a series of applicable KPIs/EPE indicators as a basis for Communication and Information current or future environmental/CSR reporting. Objectives and Targets Collected appropriate data on the management and/or operational Understanding of ISO14031:1999 and/or environmental performance indicators to measure environmental performance. Set clear targets based upon management and/or operational and/or environmental performance indicators to measure environmental performance. Internal communication of the EPE process and results to all personnel levels of the company on a timely basis. Understanding of national and/or Information on national/sector SD governmental policies in respect of indicators. “sustainable development” (i.e. the integration of economic, social and environmental policies) and how it Documented review and implementation impacts on their sector. of SD principals within the business. Assessed and documented how its business can contribute to “sustainable development” (i.e. the integration of economic, social and Page 45 of 46 © British Safety Council Five Star Environmental Audit Specification SECTION 5: SUSTAINABILITY AND ENVIRONMENTAL PERFORMANCE AND REPORTING The site / organisation should demonstrate that they have incorporated the principles of sustainable development in their day to day operations, and future business plans. 5.3 Maximum Available Points Five Star Environmental Audit Specification V1 Feb 2011 Typical Information Requirements (not exhaustive) environmental policies) Environmental Reporting The site / organisation should be able to demonstrate that they have adopted a formal approach to external reporting of their environmental performance. This could be part of a wider Corporate Social Responsibility (CSR) reporting strategy that has been adopted at group level. The site / organisation should therefore contribute to such a reporting process through provision of environmental performance data and information. What the Five Star Environmental Audit or will be looking for Demonstrated how it has used the concept of “sustainable development” (i.e. the integration of economic, social and environmental policies) into its day to day activities, products and /or services. Identified a range of applicable CSR and/or Environmental Reports. stakeholders (customers / staff / supply chain / immediate Newsletters. neighbours). Assessed the implications of Environmental Performance Information. Corporate Social Responsibility (CSR) for its business. Internal Communications with respect to environmental matters. Regularly report internally on the environmental performance of business units. 340 Environmental/CSR report conforms to any recognised standard (e.g. Global Reporting Initiative or National Guidelines). Externally communicates the environmental performance of the business to all interested parties on a timely basis. Formal internal Corporate Responsibility (CR), Sustainability, or stand-alone Environmental reports (or similar) verified and validated by an independent third party. Page 46 of 46 © British Safety Council
