K TO 12 BASIC EDUCATION CURRICULUM
TECHNOLOGY AND LIVELIHOOD EDUCATION
HOME ECONOMICS - TRAVEL SERVICES (TS)
GRADE 10
Course Description:
This curriculum guide on TRAVEL SERVICES leads to National Certificate Level II (NC II). This course is designed for a Grade 12 student to enhance
the knowledge, skills, and attitudes of a learner in the field of tour servicing in accordance with the industry standards. It covers specialized competencies
such as: book travel-related reservation; administering billing and settlement plan; and issuing air sea land tickets and multi-purpose documents.
Course Pre-requisites:
The student/enrollee of this course must possess the following:
1. Excellent communication skills (must be proficient in the Native Language/s; Filipino, English, and/or Foreign language/s);
2. Computer literacy;
3. Good visual impact and pleasing personality; and
4. Perfect vision (20/20) or with contact lenses but not beyond (20/30).
CONTENT
Introduction
 Key concepts in Travel
Services
 Relevance of the
course
 Career opportunities
CONTENT STANDARD
The learner demonstrates
understanding of concepts
and theories in Travel
Services.
PERSONAL ENTREPRENEURIAL COMPETENCIES (PECs)
A. Assessment of personal
The learner demonstrates
competencies and skills
an understanding one’s
(PECs) vis-à-vis a practicing
PECs in Travel Services
entrepreneur/employee.
1. Characteristics
2. Attributes
3. Lifestyle
4. Skills
5. Traits
B. Analysis of PECs in
relation to a practitioner
C. Application of PECs to the
chosen business/career
PERFORMANCE STANDARD
LEARNING COMPETENCIES
The learner independently
demonstrates core
competencies in Travel
Services as prescribed in the
TESDA Training Regulation.

The learners independently
create a plan of action that
strengthens/further develops
one’s PECs in Travel Services


CODE
Explain concepts in Travel
Services
Discuss the relevance of the
course
Explore on opportunities for
Travel Services as a career
LO1. Develop and strengthen
PECs needed in Travel
Services
1.1 identify areas for
improvement, development, and
growth
1.2 align one’s PECs
according to his/her
business/career choice
1.3 create a plan of action that
ensures success of his/her
business/career choice
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CONTENT
CONTENT STANDARD
ENVIRONMENT AND MARKET (EM)
A. Product Development
The learners demonstrate
B. Key concepts in product
and understand the
development
environment and market in
C. Finding Value
Travel Services in one’s
D. Innovation
town/municipality.
1. Unique Selling
Proposition (USP)
QUARTER 1
LESSON 1 – The Philippine Tourism Industry (PT)
A. The Government Sector
The learners demonstrate
1. The Department of
an understanding on the
Tourism (DOT)
role of the government and
a. Internal Services
private sector in the
b. Tourism Promotions
Philippine tourism industry
c. Tourism promotions &
RO
d. Planning, Product
Development &
Coordination
2. The Philippine
Convention and Visitors
Corporation (PCVC)
3. The Philippine Tourism
Authority
a. Vision
b. Mission
c. Functions
PERFORMANCE STANDARD
LEARNING COMPETENCIES
CODE
The learners independently
create a business vicinity map
reflective of a potential Travel
Services market in the locality.
LO1. Develop a
product/service in Travel
Services
1.1 identify what is of “value””
to the customer
1.2 identify the customer
1.3 explain what makes a
product unique and competitive
1.4 apply creativity and
innovative techniques to develop
marketable product
1.5 employ a Unique Selling
Proposition (USP) to the
product/service
TLE_HECGEM10-0k-1
The learners graphically show
how the Philippine Tourism
Industry operates
LO 1. Understand the vital
function of the Philippine
Tourism Offices
1.1 explain the role of National
Tourism Office, its attached
agencies, and the Local
Government Unit in the tourism
industry
1.2 define the role of the
various sub-sectors of the
private sectors that comprise the
tourism industry
1.3 recognize the vital
functions of each government
agency in managing and
developing the Philippine
tourism.
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CONTENT
4. Senate Bill 1725
a. The Local
Government Units
(LGUs)
b. Other National
Government Units
B. The Private Sector
1. The transportation
industry
a. Air
b. Land
c. Sea
- Shipping
- Cruises
2. Oil companies
3. Lodging industry
4. Food and beverage
industry
5. The attractions and
activities industry
a. Attractions Industry
b. Activities (recreation &
entertainment)
Industry
6. The travel trade
7. The other private sector
entities
a. Publishing companies
b. ITC service providers
c. marketing and public
relations
Organizations
d. Event Organizers
e. Miscellaneous
Services
8. Education and training
Institutions
CONTENT STANDARD
PERFORMANCE STANDARD
LEARNING COMPETENCIES
LO 2. Describe the role of
the private sector in the
Philippine Tourism Industry
1.1 define the role of various
sub-sectors of the private
sectors that comprises the
tourism industry
1.2 identify specific entities
in the private sector and
explain their specific function
in the tourism industry
1.3 show interest in
understanding how private
sector contribute to the
economic growth of the
tourism industry in the
Philippines
CODE
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CONTENT
CONTENT STANDARD
PERFORMANCE STANDARD
LESSON 2 - Travel Management Companies and Travel Agencies (TM)
A. Different kinds of travel
agencies
a. Traditional way
b. New way
B. Characteristic of a TMC
C. Functions of Travel
Management Company
(TMC)/Travel Agency
1. Provide information and
expertise
2. Recommend
destinations, products and
services best suited to the
needs of the client
3. Provide assistance in
securing travel documents
4. Process travel
arrangements
5. Assist in case of refunds
and cancellations
The learner demonstrates
understanding in operating
travel business.
The learner independently
operates travel business.
LEARNING COMPETENCIES
LO 1. Describe the Travel
Management Companies
and Travel Agencies
1.1 describe what is travel
agency
1.2 differentiate the traditional
“rate-minus” from the evolving
“cost-plus” concepts
1.3 recognize how travel
agencies adjust its roles from
the traditional to the new trends
in travel distribution cycle
CODE
TLE_HETS12TM-Ie-1
LO 2. State the functions of
travel management
company (TMC) /travel
agency
1.1 determine some of the
benefits that consumers may get
from booking through travel
agency
1.2 explain the five basic
functions of Travel Management
Company (TMC)/Travel agency
1.3 identify the sources of
TMCs’ sales and revenue
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LO 3. Explain the
organizational structure of
TMC/Travel Agency
1.1 describe the general roles
perform by TMC in the travel
distribution cycle
TLE_HETS12TM-Ih-3
D. Sales Revenue of a TMC
E. Organizational Structure,
departmental functions and
Job Descriptions
1. Administration
a. General administration
section
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CONTENT
b. Personnel section
c. Accounting section
d. Finance section
2. Operation
3. Marketing and sales
CONTENT STANDARD
PERFORMANCE STANDARD
LO 4. Plan to put up a travel
agency
1.1. identify the forms of
business ownership suitable
for a travel agency
1.2. enumerate the various
requirements to set up a
TMC/Travel Agency
1.3 describe the different
between LGU license and
DOT Accreditation
F. Setting up a TMC/TA
1. Small-sized TMC/TA
2. Medium-sized TMC/TA
3. Large-sized TMC/TA
G. LGU license and DOT
Accreditation
QUARTER 2
LESSON 1 – Markets and Destinations (MD)
A. Markets
The learner demonstrates
1. Leisure travel motivations understanding of the market
a. Physical
and destination in travel
b. Cultural
services.
c. Interpersonal
d. Status and Prestige
2. Leisure travel demotivations
a. Cost of travel
b. Lack of time
c. Health
d. Family stage
e. Lack of interest
f. Fear and safety
LEARNING COMPETENCIES
1.2 explain the Departmental
functions of a TMC/travel
agency
1.3 understand the duties and
responsibilities of the various
designations in a TMC/travel
agency
The learner independently
recognizes and identifies the
appropriate market and
destination in travel services
appropriate to travelers’ needs,
motives and aspirations.
LO 1. Identify the Markets and
Destinations
1.1 explain why people travel
and what the needs, motives
and aspirations of travelers
1.2 differentiate leisure
travelers from business travelers
CODE
TLE_HETS12TM-Ii-2
TLE_HETS12MD-IIa-b-1
1.3 recognize how travel market is
affected by various intervening
variables.
3. Other factors that
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CONTENT
influence travel
a. Age
b. Gender
c. Education
4. Market variables
a. Socio-economic
b. Product-related
c. Geographic
5. Corporate travel or
business travel
B. Types of tourism
1. Historical
2. Cultural
3. Religious
4. Adventure
5. Environmental or Ecotourism
6. Culinary
7. Medical
8. Recreational
C. Destination assessment
1. Transportation
2. Facilities
3. Infrastructure
4. Attractions
5. Hospitality resources
D. Matching markets with
destinations
1. Budget traveler
2. Regular traveler
3. High-end traveler
E. Destination evaluation
1. Accessibility
2. Comfort and convenience
3. Education and
Entertainment
CONTENT STANDARD
PERFORMANCE STANDARD
LEARNING COMPETENCIES
LO 2. Discuss the types of
tourism
1.1 know Philippine national
regions and their provinces
1.2 locate the major
Philippines cities and describe
tourist attractions
1.3 identify tourist destinations
that falls under the category of
each type of tourism
LO 3. Assess and match travel
destination suitable for
travelers
1.1 know the criteria for
assessing destinations traits and
attractions
1.2 apply the criteria to assess
a specific destinations traits and
attractions
1.3 match the travelers
motivations with destination’s
traits and attractions both in the
international and national scene
1.4 evaluate the desirability of
the travel destination
CODE
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4. Service, safety and
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CONTENT
security
 The good match
F. Maps and Map Reading
1. Definitions
2. Principles of geography
and terms
3. Types and uses of map
CONTENT STANDARD
PERFORMANCE STANDARD
LO 4. Read and interpret map
1.1 know how to read and
interpret a map
1.2 understand basic principles
of geography through
distinguishing different land
forms and bodies of water in a
map
1.3 explain the different types
of map and its uses
LO 5. Recognize famous
tourist destinations in the
world
1.1 identify the International
Air Transportation Association
(IATA)areas
1.2 describe the political
boundaries and topography in
every IATA areas of operation
1.3 locate countries and cities
and describe the tourist
attractions
G. World Tourism Geography
1. Area I – The Americans
2. Area II – Europe, Middle
East and Africa
3. Area III – Asia and Pacific
(Oceania)
LESSON 2 – The Internet and E-Travel Commerce (ET)
A. Internet in travel agency
The learner demonstrates
1. The internet-Cyberspace understanding in operating
2. Demand-side
the internet and
3. Supply-side
computerized E-travel
commerce.
LEARNING COMPETENCIES
The learner independently
operates the internet and the
computerized E-travel
commerce.
LO 1. Practice the internet
and E-travel commerce
1.1 understand the true
impact of the internet in the
travel industry
1.2 appreciate the
contribution of technology to
the growth and maturity of the
travel business
1.3 identify the advantages
and disadvantages of the
internet to consumers and to
travel agents
CODE
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CONTENT
B. Computerized Reservation
System (CRS) to global
Distribution Systems (GDS)
CONTENT STANDARD
QUARTER 3
LESSON 1 – The Travel Management Cycle (MC)
A. Counter counseling
The learner demonstrates
1. Flight itinerary planning
understanding of
a. Crisscrossing
procedures on travel
b. Backtracking
management.
2. Basic procedures in flight
itinerary planning
a. Two city hubs
b. Three city hubs
3. 24hour time and time
zone
4. Booking card for travel
B. Reservations and
Confirmations
C. Flight reservations
1. Manual
2. Electronic
3. Automated
D. Amadeus Automated
Reservation System
1. Availability display
2. Timetable display
PERFORMANCE STANDARD
The learner independently
plans individual and group
travels.
LEARNING COMPETENCIES
LO 2. Describe the
capabilities of Global
Distribution System (GDS)
1.1 trace how CRS evolve
into Global Distribution System
(GDS)
1.2 name some of the major
GDSs in operation today
1.3 appreciate the
contribution of technology to
the growth and maturity of the
travel business
LO 1. Arrange flight itinerary
using a map and planner
1.1 describe the functions
involved in managing travel
arrangements for leisure
travel
1.2 plan a flight itinerary using
a map or a flight planner
1.3 accomplish a booking
card for travel, a tour
voucher/exchange order and
purchase order
LO 2. Discuss flight
reservation and
confirmation
1.1 differentiate reservation
and confirmation
1.2 do some flight
reservations;
1.3 encode the necessary
information needed for
confirmation
CODE
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CONTENT
3. Flight information
4. Airline access levels
5. Amadeus Passenger
Name Record (PNR)
6. Segment Element
7. Name element
8. Contact element
9. Received from element
10. Ticketing element
11. End transactions
CONTENT STANDARD
PERFORMANCE STANDARD
LEARNING COMPETENCIES
TLE_HETS12MC-IIId-2
E. Other reservations
1. Accommodations
establishments
2. Sightseeing tours and
Tour Packages
3. Cruises
4. Restaurant and other
Entertainment establishments
 Fare calculation
- Headline/sideline
cities
- Fares
- Fare type
- Carrier code
- MPM
- Global indicator
- Rule
- NUC
- Local currency
- Route reference
 International fare
display
 Booking codes
 Airline ticketing
- Paper tickets
CODE
LO 3. Follow rules and
principles in airfare
calculation and travel
documentation
1.1 understand the rules and
principles of airfare calculation
1.2 write and read an Airline
Paper and e-tickets
1.3Identify and explain the
types of travel documentation
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CONTENT
Electronic air
tickets
 Printing tickets
- Advantages
- Disadvantages
 Documentation
 NSO
 DFA
 Bureau of immigration
CONTENT STANDARD
PERFORMANCE STANDARD
LEARNING COMPETENCIES
CODE
-
LESSON 2 – Corporate Travel Management (CT)
A. Value of corporate travel or The learner demonstrates
business travel
understanding on the
1 Financial controls
corporate travel
2 Policy adherence
management.
3 Safety and efficiency
B. Types of Corporate
Travelers
1. Businesspersons
2. Corporate executives
3. Corporate of
supervisors/rank-and-file
4. Mariners
5. Land-based overseas
workers
6. Government officials and
employees
C. Meetings, Incentives,
Conventions and Exhibition
(MICE)
1. Definitions and
classifications
2.The bidding process
3 Managing business travel
4.Evaluation and
assessment of the travel
The learner independently
practices/perform corporate
travel management.
The learner effectively
manages corporate travel on
his /her own.
LO 1. Practice Corporate
Travel Management
1.1 explain the value of
Corporate Travel Management
1.2 differentiate the types of
corporate travelers
LO 2. Explain the MICE of
travel management
1.2 describe MICE, marine
travel and land-based overseas
workers characteristics
1.3 detail the phases involved
in corporate travel management
1.4 prepare and evaluate a
proposal or bid for a corporate
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CONTENT
requirements
5. Identifying negotiation of
contacting vendors
6. Developing(or revising)
corporate travel policies
procedure and budget
7. Implementing travel
policies and procedures
8. Managing corporate
travel operations
9. Reporting and analyzing
performance
CONTENT STANDARD
PERFORMANCE STANDARD
LO 3. Describe the intranet
and extranets in travel
management
1.1 describe the corporate
usage of intranets and extranets
1.2 define the “cost-plus”
concept
L. Intranets and extranets in
the world of corporate
travel
QUARTER 4
LESSON 1 – Tour and Travel Products (TP)
A. EURIAL
1. Eurial global pass
2. Eurial select pass
3. Eurial National pass
The learner demonstrates
B. Useful Information
understanding useful
1. Day trains
information on tour and tour
2. Night trains
products.
3. Tickets
C. Car rentals
C. Domestic maritime
products
D. International luxury cruises
LEARNING COMPETENCIES
travel account management
The learner correctly describes
tour and travel products.
LO 1. Describe the tour and
travel products
1.1 explain why travel agents
in the Philippines have products
and services other than the sale
of air passage and the
processing of travel documents
LO 2. Identify the maritime
travel products
1.1 describe the other
products and services of the
TMC/Travel agent
1.2 identify the various
products of international cruise
CODE
TLE_HETS12CT-IIIi-3
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CONTENT
CONTENT STANDARD
PERFORMANCE STANDARD
E. Accommodations/lodging
establishment
F. Sightseeing tours and tour
packages
G. Ad Hoc Group Travel
arrangements
H. Insurance/ assist cards
I. Miscellaneous
LESSON 2 – Travel and Tour Accounting Documents and Billing Settlement Plan (TD)
A. Travel Agency accounting
The learner demonstrates
The learner independently
documents
processing accounting
performs accounting
1. Walk-in clients to
documents and billing
documents and billing
TMC/TA
statements to the client.
statement to the client.
2. Corporate client
B. Tour Operation accounting
documents
The learner independently
1. Tour voucher
develop travel and tour
2. With credit arrangements
accounting documents and
3. With no credit
billing statement plan
arrangements
LEARNING COMPETENCIES
companies and maritime
products offered by the domestic
shipping lines in the Philippines
LO 3. Determine the types of
lodging/accommodation
establishments in the
Philippines
1.1 describe the
accommodation and lodging
establishments in the Philippines
and be able to cite some
examples each
1.2 identify the service offers
of these establishments
LO 4. Discuss the group travel
arrangements
1.1 define group travel
arrangements
1.2 describe the travel
insurance/assist card
1.3 assist travelers to select
the best products and services
offered
LO 1. Process travel and
tour accounting documents
1.1 understand the importance
of issuing travel and tour
documents correctly;
1.2 describe the sequential
flow of travel and tour
documents from the issuer to
the intermediary to the provider
of services
1.3 explain the distribution of
the different copies of the
various travel and tour
CODE
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CONTENT
C. Billing Settlement plan for
BSP-IATA
1. IATA and the BSP
CONTENT STANDARD
PERFORMANCE STANDARD
LEARNING COMPETENCIES
documents
LO 2. Follow procedures for
airline ticket payment
through the banking system
1.1 understand the
procedures to follow for airline
ticket payment through the
banking system
1.2 appreciate the underlying
principles of billing settlement
CODE
TLE_HETS12TD-IVg-h-2
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