B229 Volunteer Management PBL PROBLEM PRE-CLASS READING Title of Problem: Trick or Threat? Module: B229 Volunteer Management Enclosed are the materials which you are expected to read in preparation of the lesson for Lesson 08. Recommended Textbooks 1. McCurley. S., & Lynch. R. (2011). Volunteer Management: Mobilizing all the resources in the community, (4th Edition), (Chapter 11). Interpub Group. Chapter 11 (Textbook).pdf Reference Textbooks 1. Dessler, G. (2005). Human Resource Management (10th edition), Chapter 9. Prentice Hall Inc Websites 1. Social Service Institute. (n.d.). Volunteer Management Toolkit, (Page 72 – 82). Retrieved on 23 April 2019 from: https://www.ncss.gov.sg/NCSS/media/NCSSPublications/Volunteer-Management-Toolkit-NCSS.pdf 2. Rose, A. (2019). Performance Evaluation of Volunteers. Retrieved on 23 April 2019 from https://smallbusiness.chron.com/performance-evaluation-volunteers-64031.html 3. Volunteer Today. (2018). Volunteer Performance Evaluation. Retrieved 23 April 2019 from: http://www.volunteertoday.com/PDF/VOLUNTEER%20PERFORMANCE%20EVALUATI ON.pdf VOLUNTEER PERFORMANCE EVALUATION.pdf © 2019 RP/SMC/DBSE/B229/SEM1/PA Page 1