2019 This Document Is Intended To Be Viewed In PDF Format Engineered, Built and Supported in the U.S.A. General Public Address and Intercom System Design Guidelines Rev 2019-1.01 This PDF contains embedded hyperlinks to additional detailed information, click on hyperlinked text or graphics to view this information. Best Viewed With © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 1 Founded in 1977, Valcom is the largest manufacturer of integrated publicaddress systems in the world and is the product of choice for thousands of integrators and their customers worldwide. Our products are marketed through established, local direct distributors and integrators. Valcom offers a wide variety of products providing the best public-address/intercom systems and emergency mass notification solutions for manufacturing/warehouse facilities, schools, universities, airports, hospitals and for your facility as well. Valcom has long capitalized on the many advantages of using low voltage cabling and distributed amplification. Both our Self Amplified One Way analog and VoIP IP based systems offer distinct advantages over previous technologies. Virtually all of our products are proudly manufactured in our state-of-the-art facilities in Roanoke, Virginia, USA. Valcom’s Engineered Systems Division specializes in large, sophisticated school intercom, and scalable Emergency Mass Notification Solutions. Our clients include major universities, government entities, medical and transportation facilities. Our product offering is extremely comprehensive. We have regional product experts available. They are eager to discuss a solution tailored to your specific mass communication or school intercom requirements. We encourage you to contact us today. In addition to this document, we encourage you to review our Best Practices and General Troubleshooting Procedures guide. We strongly encourage you to check for document updates often by following the update link found in the footer. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 2 Table of Contents INTRODUCTION .................................................................................................................................5 REQUESTS FOR PROPOSAL (RFPS).....................................................................................................................................6 CONDUCT A SITE SURVEY ................................................................................................................................................7 DEFINE THE SCOPE OF WORK ...........................................................................................................................................8 HISTORIC DESIGNATIONS.................................................................................................................................................8 GETTING STARTED .............................................................................................................................9 TECHNOLOGY CHOICES ...................................................................................................................................................9 FULL IP INTERCOM .......................................................................................................................................................10 SPEAKER CHOICES ........................................................................................................................................................13 Special Application Speakers/Horns ...................................................................................................................15 High Fidelity Speakers ........................................................................................................................................15 DESIGN BY LOCATION ...................................................................................................................................................16 DETERMINING ZONING .................................................................................................................................................16 PLAN CABLING TO SUPPORT ZONING/GRANULARITY...........................................................................................................16 SYSTEM POWER ..........................................................................................................................................................16 FEEDBACK ELIMINATION................................................................................................................................................17 VALCOM SELF AMPLIFIED SPEAKER WIRE LENGTH ..............................................................................................................18 PLAN SYSTEM ACCESS...................................................................................................................................................21 MICROPHONE VS. TELEPHONE ACCESS .............................................................................................................................22 TELEPHONE SPEAKER UTILIZATION ..................................................................................................................................23 TYPICAL SYSTEM FEATURES ............................................................................................................................................23 CLOCK CHOICES ...........................................................................................................................................................24 SPEAKER AND CLOCK ACCESSORIES AND ENHANCEMENTS ....................................................................................................27 VISUAL PAGING ...........................................................................................................................................................28 RETROFIT SYSTEMS ......................................................................................................................................................29 REUSING EXISTING EQUIPMENT ......................................................................................................................................30 INTEGRATING WITH NON-VALCOM EQUIPMENT .................................................................................................................31 PUTTING IT ALL TOGETHER ............................................................................................................................................31 © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 3 BASIC PRE-CALL CHECKLIST ...........................................................................................................................................32 COMMON VERTICAL MARKET FEATURES .......................................................................................... 33 K-12 SCHOOLS............................................................................................................................................................34 K-12 Specific Design Questionnaire ....................................................................................................................35 K-12 Specific Design Document ..........................................................................................................................35 HIGHER EDUCATION .....................................................................................................................................................36 GOVERNMENT/MILITARY ..............................................................................................................................................37 COMMERCIAL/INDUSTRIAL ............................................................................................................................................38 HEALTHCARE...............................................................................................................................................................39 RETAIL .......................................................................................................................................................................40 GLOSSARY OF INDUSTRY TERMS....................................................................................................... 42 LET’S NOT MAKE ASSUMPTIONS....................................................................................................... 59 DISCLAIMER ..................................................................................................................................... 66 WE’D LIKE TO HEAR FROM YOU!....................................................................................................... 66 When specifying authorities base designs upon old specs, they perpetuate old solutions. When specifying authorities are more interested in meeting or exceeding the needs of a facility than specifying the exact equipment to do so, we can offer the best solution 99% of the time. Select the speaker and clock types and quantities for each area, select the desired access method and features - then let us provide an amazing solution! © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 4 Introduction Public-address systems became increasingly popular throughout the 20th century. The industrial revolution led to large scale manufacturing facilities with hundreds, if not thousands, of employees. Maintaining efficiency of such large-scale operations required the ability to locate key individuals rapidly and communicate to the masses instantaneously. The only logical solution was a facility wide speaker system. From those early roots has grown an industry dedicated to internal communications. Systems have evolved from the old fashioned centrally amplified, microphone actuated public-address systems, to multimodal telephone-based systems that utilize integrated circuits, microprocessors and data network connectivity. Today’s internal communication systems are comprised of both primary and secondary communication devices. Primary devices provide instantaneous communication that requires no action on the part or the message recipients. Even today, primary alerting is best accomplished with a facility wide speaker system. Secondary communication devices require the user to take some action or to be prepared to receive the message. Examples include social media, text messaging and e-mail. Today, both primary and secondary communication systems can work in tandem. Modern public-address systems are designed not only for general announcements, but for emergency notification. They often feature both one-way and two-way communication and supervision to insure their availability in crisis situations. Under microprocessor control, modern public-address systems allow users to dynamically choose message destinations and feature both live voice and prerecorded audio capabilities. Modern public-address systems save money and lives. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 5 Requests for Proposal (RFPs) We will be pleased to review any published RFQs or RFPs associated with your opportunities, however, it’s rare that these documents provide the device types and counts required to provide a quote. RFPs and RFQs are often crafted from bid specifications provided by manufacturers and written around specific products. Manufacturers write their bid specifications in such a way that only their products may be considered. These documents often require rarely, or never used features and functions that are specific to one manufacturer. Occasionally, RFPs and RFQs actually represent products on which an end user has standardized. These often disallow substitution and may, if reissued without the benefit of oversight, perpetuate the use of old technologies. Too often, however, RFPs and RFQs are fabricated using cut and paste from various manufacturers’ bid specifications and cannot be met line-by-line by anyone. Many times, strict adherence to RFPs and RFQs can limit an End User’s options in obtaining superior state-of-the-art solutions offering all of the features that they really need. In most cases, what’s truly important is meeting or exceeding the intent of the specification. We still see newly published RFPs and RFQs that were written in the 1950s. If no one had ever worked to modernize these, we’d all be using rotary telephones, switch bank manual intercoms and old fashioned central amplifiers. Remember that RFPs simply indicate a need and are a starting point towards obtaining the best solution to satisfy that need. Providing this solution is the best service that we can provide to the End User. Superior results are realized when you work proactively with specifying authorities and End Users to educate them on the best solutions available. If your company simply responds to published RFPs and RFQs, and those RFPs specify dated technology, then we will offer a better solution using our innovative products. It is our task, together, to work with specifying authorities to teach them why Valcom solutions are better. We have a great deal of marketing collateral to support this fact and we will gladly participate in webinars, conference calls, and, when practical, live demonstrations to decision makers. We offer great solutions; therefore, we have had remarkable success with this strategy. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 6 As a manufacturer, our quotes are based upon customer provided material lists. If you provide the information required to do so, we can assist in product selection. Every facility has different requirements for their communication systems. There is not a “one size fits all” solution. Remember that the solution that we suggest can only be as accurate as the information that you provide. This document will guide you to providing the information that we need to provide a complete and accurate equipment list for your application. Conduct a Site Survey Whenever possible, conduct an on-site survey of the intended jobsite. An ideal time to visit is when the site is in full operation so that you can gather accurate noise level and activity data from the site. Assumptions can be costly Site surveys can provide crucial details that RFPs alone cannot. RFPs don’t typically advise of costly accessibility challenges like asbestos laden ceilings, heavy room furnishings that must be moved to complete work, requiring a rented scissor lift to mount horns, or concrete walls through which infrastructure must be routed. 1) Are prescribed equipment mounting locations appropriately sized? 2) Are dedicated power receptacles of adequate capacity located in all equipment mounting locations? 3) Will any existing equipment require removal or relocation? 4) Does the prevailing building/fire/electrical code require: a. that abandoned cabling be removed or that new cable be in conduit? b. fire/plenum ratings on backboxes, cable or other equipment? c. that backboxes or other equipment to be tethered to the facility’s structure (i.e. seismic strapping)? 5) If existing equipment will be reused, is the equipment in working condition? a. Does the equipment offer suitable inputs and outputs for the required integration? b. If existing cabling will be reused, is it in good condition, of the correct type/gauge/conductor count for use with the new system? Are cables easily identifiable? c. If existing speakers will be reused, are they the correct type, in good working order and properly located? © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 7 d. Are existing clocks keeping accurate time and compatible with the new system? e. Are existing amplifiers providing clear adequate sound? f. Is existing rack space of the correct type, adequately sized and in a suitable location? g. Will existing data networks and data jack locations support new IP based equipment? 6) Is the environment slated for the new equipment environmentally controlled and protected from water leaks, building debris and tampering (as required)? 7) Are all work areas easily accessible? Advise the owner of any observations and concerns in your proposal. We’ve prepared a Site Survey Form to assist you in your site survey. It is available in both Microsoft Word and PDF formats. Define the Scope of Work After you conduct a site survey, an important part of a project’s initial bid process is for you and your client to formally document a detailed scope of work. Unstated customer expectations can quickly lead to dissatisfaction and expensive cost overruns. Detail the customer’s expectations and where your responsibility begins and ends. Remember, while you are installing, the customer is thinking. Failure to define a scope of work upfront will result is the customer’s expectations growing in proportion to install time. Don’t firmly commit to reusing any existing infrastructure or equipment without a caveat of “if compatible and in good condition”. Agree to a process of change orders should the customer expand their expectations or if site conditions are not as described in the scope and warrant additional charges. Site access is closely related to defining the scope of work. Agree upon times when the contracted work can be performed. Oftentimes, the best time to work is after a site’s regular business hours, however, work related areas may be locked at these times. Prenegotiate unrestricted access to all areas involved in the scope. Having your technicians wait for a security guard or custodian to open a locked room is never a profitable situation. Historic Designations Be aware that jobsites in areas designated as having historic or cultural significance may be protected by laws or rules that regulate the types of improvements that may be made. Be aware of any such regulations before making a proposal. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 8 Getting Started Technology Choices Before integrated circuit technology, all speaker systems used old fashioned central amplifiers and heavy gauge shielded wire. While old fashioned central amplifiers are still used today, a more common approach allows the use of small gauge UTP and selfamplified or IP based technology. Self-amplified or IP based technologies allow for easy installation, functional versatility, large scale deployment, and remote maintenance. UTP based systems are always the best choice for large, busy facilities since they inherently support many simultaneous announcements and/or talkback intercom conversations. Old fashioned centrally amplified systems are restricted to one broadcast per central amplifier at any given time. Self-amplified speakers feature a non-blocking, independently volume controlled, matched amplifier per speaker. They connect to the audio source and a shared dc power supply using UTP cabling. IP speakers communicate over a properly configured network and offer all the benefits of self-amplified technology plus more. IP speakers connect and are powered via PoE network switch ports (one per IP speaker), are independently addressable and feature virtual software-based volume adjustment © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 9 and programming. IP speaker systems easily span multiple buildings, cities, states and countries. Talkback, or 2-way intercom capability, is an option with any style of speaker or horn. Speakers or horns used as talkback intercom points are typically IP, 45-ohm or old fashioned 25-volt speakers and are often accompanied by a separately mounted pushbutton (call button). The button allows users to ring a telephone. Once the telephone is answered, a bidirectional connection is established with the talkback intercom point. 45-ohm talkback speakers may or may not have built-in attenuation. It’s important to choose models that are compatible with your intercom head end equipment. There is no difference between the 25-volt speakers used for talkback or one-way audio. Their functionality is determined by the system to which they are connected. Talkback is an automatically switched, hands-free connection and does not require pushto-talk. The talkback conversation is terminated when the telephone terminates the call. Talkback intercom points are very common in classrooms, hospital operating rooms, elevators, building entrances, medical examination rooms and car dealership mechanic bays. Talkback capability works best in quiet areas and is designed for 1 or 2 speakers per talkback circuit. Full IP Intercom Valcom IP Mass Notification/Intercom systems differ from analog wired systems in numerous ways. Hosting facility systems on a LAN/WAN provides many benefits, not the least of which long term cost savings. Managing multiple IP based systems typically requires fewer personnel since most adjustments and diagnostics may be performed remotely. That means less time lost driving to sites, fewer service vehicles required, less vehicle insurance cost, less fuel cost, and more multitasking. Unlike analog systems, Valcom IP Mass Notification/Intercom systems do not require a central control system. They are hosted on the LAN/WAN, therefore the physical location of endpoints and their proximity to each other is irrelevant. Also, unlike analog systems, system size constraints are essentially non-existent. These systems are easily deployed on a facility, enterprise and/or global scale. Valcom’s server-less design means that if properly configured network connectivity exists between endpoints, they will be able to communicate. This robust, redundant strategy coupled with inherent supervision, explains why Valcom IP Mass Notification/Intercom systems are utilized in some of the most vital facilities in the world. A full complement of one way or intercom PoE speakers and horns are available to suit any area. These speakers and horns connect as network endpoints and may be selected © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 10 in any combination conceivable for announcements to a single area, multiple areas, or everywhere. Access may be via single line POTS type telephones, FXO ports, loop start C.O. line ports, loop start trunk ports, SIP, microphone or analog station ports (FXS) featuring CPD (Calling Party Disconnect). Visual notification devices, such as LED displays, may easily be incorporated into your design to deliver messages to high noise areas, to benefit hearing impaired individuals, or anywhere that visual alerting is desired. Retrofit Gateways are available in 8 channel models. They are intended for upgrading existing analog intercoms. Each channel provides an adjustable talkback audio feed to either one 45-ohm (VE8045) or one old fashioned 25-volt (VE8025) intercom speaker. Two of these channels are dual mode and feature a parallel line level output for direct connection to an amplifier line level input or to self-amplified speakers. Additionally, one normally open call button input is available per channel. An auxiliary input is provided for local program material. Input/Output Gateways allow users to launch messages from panic buttons or automatically from 3rd party monitoring devices. They also provide switch outputs to control electric door locks, lighting or any other facility system. Audio gateways allow the introduction of music, microphone or other external audio sources. They may also provide audio outputs to facilitate integration of existing legacy analog paging systems, radio systems, etc. Although the Valcom IP Mass Notification/Intercom systems feature a server-less design, there are Application servers available to provide desirable features. Telephone Paging Servers allow the broadcast of system announcements through the speakers of many existing IP telephones. This simple addition adds audio coverage to private offices and other areas that may not be close to a system speaker. Application Servers may be added to provide scheduled tones, music, prerecorded or live announcements. They also provide a graphical browser interface to launch messages or monitor call status. Application servers feature the ability to monitor data feeds such as syslog, RSS, ATOM or CAP feeds to automatically launch one or more messages to speakers/horns, IP telephone speakers, text to LED signs, as well as screen pop ups on PCs. All the messaging modes may be simultaneously initiated from a single user action. Advanced Servers allow users to launch their own emergency announcements via CAP, RSS and/or ATOM feeds. This allows the incorporation of any system capable of responding to such feeds. All servers have a high availability option. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 11 What’s the best solution? There is no overall best solution. It depends on the requirements of any given site. Both self-amplified and IP systems are widely deployed and used as a standard worldwide. While full IP deployment offers the most versatility, it’s not uncommon to use IP gateways and Application Servers for audio distribution between local wiring closets while using analog self-amplified or talkback speakers and horns as the actual sound points. This is all part of the many benefits of Valcom’s technologies. There are typically multiple options to achieve the end user’s internal communication goals. The choice of using VoIP or analog equipment for the main control and audio distribution is dependent upon many factors: a) The preference of the owner b) The size of the system c) The number of sites included in the system a. If properly configured network connectivity exists between the Valcom IP gateways and endpoints, they will work together. That’s a very strong advantage of choosing an IP solution; you can have as many "main" and "remote" sites as are necessary. Systems installed in different geographical areas may all act as one. Unless a single site is providing specific services, losing network connectivity to one site does not affect the others at all. For this reason, IP is the best choice for large installations. d) The feature set required e) Initial budget f) Desire for long term cost savings g) Expertise of the installer h) Expertise of the owner a. Systems that will be maintained by a facility’s IT department are typically full IP deployments. b. Systems maintained by facilities management are typically full IP, analog or a hybrid of both. We will gladly assist you in choosing one or more options for your application. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 12 Speaker Choices There are many speaker styles available. Ceiling speakers spaced at no more than twice the mounting height are the best choice for even sound coverage in interior areas. When following this rule, coverage per speaker is simply the square of the spacing. For example, with 8 foot ceilings, maximum spacing between speakers would be 16 feet and each would cover 162 or 256 square feet. If working in meters, then the units simply change to meters and meters2. Contact us if the ceilings are over 25 feet (7.6 meters) high or if the ambient noise level is over 76 dBspl. In critical noisy areas, like airport gate areas, space ceiling speakers at [2 x (mounting height – 4 feet)]. Or if using meters [2 x (mounting height – 1.2 meters)]. The first and last rows of ceiling speakers should begin at half the spacing distance from adjacent walls. Conveniently, our example used a room with perfect dimensions for the desired spacing. In practice, this rarely happens. If the room dimensions are not ideal for the desired spacing, simply adjust: Desired spacing = 16 feet (16’) Actual room dimensions 20’ x 30’ 20’ ÷ 16’ = 1.25 speakers/row – round up to 2 speakers/row 30’ ÷ 16’ = 1.87 speakers/column – round up to 2 speakers/column To determine the new spacing: 20’ ÷ 2 = 10’ spacing between speakers. ½ that distance starting from walls (5’) 30’ ÷ 2 = 15’ spacing between speakers. ½ that distance starting from walls (7.5’) Wall speakers should only be used in small interior areas where there will only be a single speaker, or if the use of ceiling speakers is not an option. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 13 Horns are typically reserved for use in exterior environments, harsh environments or large, loud interior locations. As a general rule, horns and speakers providing audio to an area should be installed such that all sound is projected in the same direction. Audio coverage by speakers and horns is a function of mounting height and the area’s ambient acoustic characteristics and noise level. For non-reverberant areas, refer to the recommended spacing chart below. Note that, for horns, the chart is based upon an 18 foot (5.5 meter) mounting height. Tips for reverberant areas may be found here. Imperial units of measure Mounting Height x 2 = Ceiling Speaker Placement Wall Speaker Placement Spaced 20’ Apart (1 per 600 Horns Speaker & Horn Placement Guide ft2) Quiet 50-65 dB 110’ (12,000 ft2) Moderate 65-80 dB 80’ (6,400 ft2) 15 Watt - - 30 Watt - - 5 Watt Noisy 80-90 dB 50’ (2,500 ft2) 75’ (5,600 ft2) - Very Noisy 90 dB+ 30’ (900 ft2) 45’ (2,000 ft2) 60’ (3,600 ft2) Shows space between horns and coverage per horn Metric units of measure Mounting Height x 2 = Ceiling Speaker Placement Wall Speaker Placement Spaced 6m Apart (1 per 56 m²) Horns Metric Speaker & Horn Placement Guide Quiet 50-65 dB 34 m (1,115 m²) Moderate 65-80 dB 25 m (595 m²) 15 Watt - - 30 Watt - - 5 Watt Noisy 80-90 dB 15 m (232 m²) 23 m (520 m²) - Very Noisy 90 dB+ 9m (84 m²) 14 m (186 m²) 18 m (334 m²) Shows space between horns and coverage per horn If your design will include analog speakers or horns mounted in locations that will be difficult to access after installation, or includes areas with many speakers connected in parallel, add convenient wall mount volume controls to make future adjustment easier. Talkback, or 2-way intercom capability, is an option with any style of speaker or horn. Speakers or horns used as talkback intercom points are typically IP, 45-ohm or old © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 14 fashioned 25-volt speakers and are often accompanied by a separately mounted pushbutton (call button). The button allows users to ring a telephone. Once the telephone is answered, a bidirectional connection is established with the talkback intercom point. 45-ohm talkback speakers may or may not have built-in attenuation. It’s important to choose models that are compatible with your intercom head end equipment. There is no difference between the 25-volt speakers used for talkback or one-way audio. Their functionality is determined by the system to which they are connected. Talkback is an automatically switched, hands-free connection and does not require pushto-talk. The talkback conversation is terminated when the telephone terminates the call. Talkback intercom points are very common in classrooms, hospital operating rooms, elevators, building entrances, medical examination rooms and car dealership mechanic bays. Talkback capability works best in quiet areas and is designed for 1 or 2 speakers per talkback circuit. Robust versions of talkback intercom points, known as emergency call stations or help points, are available in many forms and include one or more call buttons. These are commonly used in parking garages, parking lots and any public space where immediate assistance might be required. There are many options for emergency help points such as integrated cameras, strobes and light beacons for easy identification. Special Application Speakers/Horns Valcom offers speaker and horns for specialty areas such as cleanrooms and potentially explosive environments such a petroleum refineries and grain elevators. If your application includes areas with unique requirements, give us a call to discuss the best solution. High Fidelity Speakers Valcom interior speakers are commonly used for background music. If your application requires higher fidelity (retail, lobby areas, etc.) then you may wish to select our Signature Series speakers which are designed to provide higher fidelity audio. V-1420 V-1422/V-1422-EC V-1440 V-1450 High-Fidelity Signature Series Ceiling Speaker High-Fidelity Signature Series Lay-in Ceiling Speaker High-Fidelity Signature Series Monitor Speaker High-Fidelity Signature Series In-Wall Speaker © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 15 Design by Location When designing a public-address or intercom system for larger facilities, separate the facility into logical subdivisions by floor and/or by function. Plan dedicated cabling and other support products such as power supplies and network switches for each subdivision. Doing so will facilitate future maintenance and will logically support zoning. Determining Zoning A paging zone is simply a combination of speakers and horns that will receive announcements simultaneously. Zoning is usually dictated by area functions and commonality. Usually whole floors of multi-story facilities are considered a zone with sub zones further dividing the floor. In other words, a zone is an area or areas into which you’d like to be able to direct area specific announcements. K-12 schools (Kindergarten through 12th grade) are by far the most granulized facilities with each classroom being a zone (called a station since it will feature talkback capability), each grade level being a zone, each floor being a zone, etc. Properly configured individual zones can always be combined into larger groups, like all call, in system programming. There is no practical limit to the number of stations or zones in a modern publicaddress/intercom system. Plan Cabling to Support Zoning/Granularity When planning the cabling for speakers/horns in a facility, connecting them all on one looped cable pull (even if feasible) limits you to one zone of audio. All audio will go to all speakers due to the common cabling. Conversely, if you connect each speaker on its own cable all the way back to the main equipment, then the speakers/horns may be easily configured in any future combination desired. In most installations, a wiring plan between these 2 extremes is best. Loop speakers in common areas (multiple hallways, restrooms, etc.) that will always receive common general announcements. Use dedicated cables for speakers in areas that will likely require area specific audio or omission from general announcements (classrooms, boardrooms, each floor, lobby, etc.) System Power Valcom Self Amplified Speakers and some Valcom Controllers are rated in Valcom Power Units (VPU). Products that require power have a negative VPU rating and products that provide power (power supplies and some controllers) have a positive VPU rating. The resulting sum of the VPUs between power supplies and the products that they are © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 16 powering must simply be => zero. It’s simple addition and subtraction, no complex power formulas are required. Power supplies are independent of speaker zones, so one supply can power speakers in many zones. VoIP speakers are PoE powered and do not require separate power supplies. Refer to the published network requirements. In order to minimize wiring cost and facilitate troubleshooting, it’s best to locate PoE switches and power supplies in IDF closets within each speaker area. Feedback Elimination When a live page is broadcast in the same area from which it is initiated, acoustic feedback can be an issue. Digital feedback eliminators and Application Servers record announcements and delay their broadcast until the initiating telephone or microphone is idle. Therefore, there can be no feedback. Valcom’s Feedback Eliminators and Application Servers also allow page stacking so that multiple announcements can be recorded, queued and broadcast sequentially. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 17 Valcom Self Amplified Speaker Wire Length Valcom Self Amplified Speakers are connected with UTP cabling. There is a pair of wires for the audio, and a pair of wires for -24VDC (-48VDC for 30W horns) that is used to power the integrated amplifier. Speakers that will always receive the same audio can be looped together with the “tip” side of all speakers connected to one wire in a twisted pair and the “ring” side of all speakers connected to the other wire in the same twisted pair. As with anything, there are some guidelines for how many speakers can be looped together. This is based upon the wire size and the distance of the loop. Power Pair Wire Run Click for info on Twisting Pairs Number of Speakers/Horns Per Power Run Power Run Wire Length in Feet (meters) 15/30 1 VPU* 4 VPU* Flex 5 Watt 24 22 20 18 Watt Speakers Speakers Horns Horns AWG AWG AWG AWG Horns 1000’ 1600’ 2500’ 4000’ 4 1 (304 m) (487 m) (762 m) (1219 m) 500’ 800’ 1280’ 2025’ 7 2 1 1 (152 m) (243 m) (390 m) (617 m) 250’ 400’ 640’ 1010’ 15 4 2 2 (76 m) (122 m) (195 m) (308 m) 125’ 200’ 320’ 500’ 30 8 4 4 1 (38 m) (61 m) (98 m) (152 m) *VPU = Valcom Power Unit Interestingly, unlike amplifiers, a single power supply may be used to power different loops of speakers, even if they are connected to different audio outputs. In both IP and analog systems, in areas where analog speakers or clocks will be used, a distribution frame should be established to centralize components common to those devices. This may include power supplies, amplifiers, line level audio distribution points, etc. Speakers that will always receive the same audio may be looped (connected in parallel). © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 18 Talkback intercom speakers and single speaker zones are typically home run (use a dedicated cable). Be certain to observe any published wire length or maximum speakers per output guidelines. In a purely analog design, Individual area distribution frames will all connect to a main distribution frame. The Main Distribution Frame is where all audio and clock correction will originate. Power supplies, amplifiers and other analog support peripherals for each area are located in, and distributed from, the local distribution frame. This practice facilitates troubleshooting and reduces maintenance and cabling cost. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 19 In systems that utilize IP audio distribution, a Main Distribution Frame is not typically required. All audio is distributed over the network, converted to an analog format and distributed from the local distribution frame. Power supplies, amplifiers and other analog support peripherals for each area are located in, and also distributed from, the local distribution frame. This practice facilitates troubleshooting and reduces maintenance and cabling cost. Note: With full IP solutions (not shown), there are no power supplies or amplifiers. With full IP systems, every speaker, horn, clock, and gateway simply connects to a properly configured network. These devices are powered by the network switch (PoE). There are no distance limitations or system size constraints for full IP solutions. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 20 Plan System Access There are no realistic limits for access paths and number of users in a modern Publicaddress/Emergency Notification system. Access is typically accomplished through a telephone system so that any telephone user on-site (or off-site in some cases) can be granted access. Most often, one or more FXO (loop start trunk) ports are allocated on the telephone system, connected to the Publicaddress/Emergency Notification system, and programmed as a line pool (trunk group). This line pool allows users to connect to Public-address/Emergency Notification system via a trunk access code or preprogrammed line key. Session Initiation Protocol (SIP) is also a popular access method. In either case, the telephone system manages access. You are never limited to only one access path. In a good design, you will have redundant paths such as FXO ports on the telephone system + one or more stand-alone access phones + microphone access, etc. Determine who will use the system. For each user, what functions will they perform? a) Make live voice announcements a. Through a telephone system? i. Through one or more FXO (loop start trunk) ports? ii. Through one or more FXS (analog station) ports? iii. Via Session Initiation Protocol (SIP)? b. Through a microphone? 1. PC based microphone? 2. Desktop microphone? b) Launch pre-recorded audio a. Through pushbuttons? b. Through a browser? c. Through a hyperlink? © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 21 Microphone vs. Telephone Access When adding dedicated page telephones or microphones, there are several things to consider. Dedicated page telephones offer the ability to dial select multiple zones or groups in order to direct your announcement to different areas. They also support two-way hands-free talkback communication. Dedicated page telephones are a great backup to systems that use a telephone system for primary access. If the telephone system fails, the dedicated page telephones will still provide full public-address/intercom system access. Microphones are only suitable for one-way announcements. USB microphones, when used with an Application Server, may be used to direct your announcements to different areas. Non-USB microphones are suitable for calling one area. They may be added to announce to an entire facility or to a predefined section of the facility. They do not support talkback intercom communication. One benefit of non-USB microphones is that they are easily used by untrained individuals during crisis situations. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 22 Telephone Speaker Utilization In most cases, facility telephone set speakers may be included in public-address system broadcasts. This is a very cost effective way of supplementing audio coverage and enhancing system effectiveness. Typical System Features a) Telephone paging a. Multiple access paths. One per potential simultaneous voice page/intercom call1. For each path: i. You can use an FXO port from your phone system ii. You can use a SIP identity from your VoIP phone system iii. You can use a dedicated telephone b) Scheduling a. Shift change tones b. Class change tones c. Automated announcements d. Music c) WAV file storage and control d) Clock synchronization control e) Emergency messaging f) Microphone access g) Remote management Additional advanced system features include: a) b) c) d) e) f) g) h) i) j) k) l) Automatic door/gate control Graphical “point and click” message delivery Facebook™ posts Twitter™ Posts Website Posts LED Sign messaging Offsite access via telephone line Speaker supervision Text to Speech Automatic Messaging from monitored CAP, RSS, ATOM feeds IP Camera Integration PSAP alerting/911 call alert 1 A single system can use any mix of access methods, SIP and FXO, SIP and dedicated telephone, FXO and dedicated telephone, etc. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 23 Clock Choices IP PoE Clocks Wired Clocks Wireless Clocks It may seem odd to discuss clocks in a document concerning public-address system and intercom design, but it’s not odd at all. Just as a properly designed public-address system is essential for communicating with a large number of people, a synchronized clock system is essential for keeping those people on schedule. Synchronized clocks are multiple clocks that always display corresponding time. This is very important to coordinate the activities of personnel and students. Without a single time standard, people have no way to know when it’s time to begin and end the work day, attend meetings or, in the case of students, assemble for classes. Many public-address systems offer the ability to synchronize clocks so that scheduled audio may be broadcast when the clocks reach specified times. The use of shift or class change tones along with synchronized clocks provides an audible notification for listeners to keep on schedule. It’s very important that the audible notifications and clocks are coordinated. There are several clock correction methods that may be used: Wireless Wireless clock synchronization, as the name implies, is accomplished through radio frequency transmission. The master clock or public-address system’s integrated master clock constantly broadcasts the correct time. A superior system will use frequency hopping technology to avoid interference and will feature the ability for clocks to rebroadcast any valid time correction signals in order to propagate the correction signal throughout the facility. Wireless clock systems that do not include signal repeaters in each clock may require periodic renewal of a site FCC license and expensive stand-alone signal repeaters. Wireless correction is a very good choice for any facility and significantly reduces the cost of wiring. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 24 Wired Clocks Wired clocks may use old fashioned synchronous correction protocols or modern 2-wire digital correction. New installations of wired clocks should always use modern 2-wire digital correction as synchronous correction takes a significant amount of time to update the clocks following time changes. 2-wire digital clock correction constantly provides updated time information and corrects the clocks immediately when time changes or after temporary facility power failures. 2-wire digital correction is maintenance free and uses a single pair of Unshielded Twisted Pair wire. Network Based/IP Clocks Network based or IP clocks connect to a PoE network port. They are powered from, and receive correction data from, the network switch. They obtain time from an NTP (Network Time Protocol) server. These are a good choice for modern facilities that choose to coordinate time between multiple networked systems with a maintenance free solution. IP clock correction corrects the clocks quickly after time changes and, should facility power temporarily fail, immediately upon restoration of the network. Non-IP Clock Power Analog display wireless clocks are available with long life battery power or may be powered with 24vdc over a single pair of Unshielded Twisted Pair wire. Wired digital and analog display clocks are powered with 24vdc over UTP cable. Display types All analog display clocks are available in 16-inch (40.6 cm) and 12 inch (30.48 cm). Digital display clocks are available with 2.5-inch (6.35 cm) or 4.0-inch (10.16 cm) digits. Digital display clocks may have 4 digit displays for hours and minutes or 6 digit displays for hours, minutes and seconds. 12-inch analog display or 2.5-inch digital display clocks work well in offices, lobbies, break rooms and other small to mid-sized areas. 16-inch display or 4.0-inch digital display clocks have high visibility and should be used in large rooms and open common areas. Analog display clocks are available with custom dials incorporating corporate logos or other facility related graphics. Custom dials with 24-hour format and/or Arabic numerals are also available. Clock/speaker combinations units, popular in classroom environments, are available with digital or analog clocks. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 25 Mounting All clocks are available in single sided wall mounted or double-sided wall/ceiling mounted versions. Time Base The time displayed on the synchronized clocks will only be as accurate as the time provided by the master clock or public-address integrated system master clock. All modern systems use either NTP or receive time from GPS satellites; however, if there are readily available public NTP servers in your region of the world, there is no need to have both in one system as this simply adds unnecessary cost. Valcom offers a variety of Master Clocks for use in any application. Contact us for details. Spacing/wire length guidelines 16-inch (40.6 cm) clocks may be read from as far as 140 feet (43 meters) 12-inch (30.48 cm) clocks may be read from as far as 98 feet (30 meters) 2.5-inch (6.35 cm) clocks may be read from as far as 150 feet (45 meters) 4.0-inch (10.16 cm) clocks may be read from as far as 250 feet (76 meters) Using 24 AWG UTP for 24V Clocks Click for info on Twisting Pairs 1 Clock per Wire Run 5 Clocks per Wire Run 10 Clocks per Wire Run 15 Clocks per Wire Run 20 Clocks per Wire Run Analog 3000’/914 m 1000’/304 m 600’/183 m 400’/121 m 300’/91 m 2.5-inch Digital 1500’/457 m 500’/152 m 250’/76 m N/A N/A 4-inch Digital 400’/121 m 100’/30 m N/A N/A N/A Using 20 AWG UTP for 24V Clocks Click for info on Twisting Pairs 1 Clock per Wire Run 5 Clocks per Wire Run 10 Clocks per Wire Run 15 Clocks per Wire Run 20 Clocks per Wire Run Analog 7000’/2130 m 2500’/762 m 1400’/427 m 1000’/304 m 750’/229 m 2.5-inch Digital 3900’/1189 m 1300’/396 m 700’/213 m N/A N/A 4-inch Digital 900’/274 m 300’/91 m N/A N/A N/A © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 26 Speaker and Clock Accessories and Enhancements Suggested accessories for a system cannot be determined by speaker types and counts alone. Details of the installation are also required. Some examples are listed below: Product Installation Detail Round ceiling speakers may require bridges and backboxes, bridges Round without backboxes or support rings. In some cases, they may also require Ceiling clock speaker baffles or square surface mount enclosures. We need to Speaker know the type of surface and environment in/on which the speaker will be installed to assist in accessory selection. Lay in Lay in Speakers are designed to replace a ceiling tile. They are available in Ceiling Imperial measurements 2’ x 2’ or metric measurements 600mm x 600mm Speaker and do not require any accessories. Horns may require protective wire cages (guards) if they are in areas Horns where damage from vandalism or unintentional ball strikes are possible. Clocks may require protective wire cages (guards) if they are in areas where damage from vandalism or unintentional ball strikes are possible. Clocks They may also require clock speaker baffles or 2-sided mounting brackets in certain applications. If you provide the required installation details, we will happily assist you in selecting accessories and enhancements. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 27 Visual Paging Visual paging is a great option for: 1) 2) 3) 4) Extremely loud areas Areas frequented by hearing impaired individuals Quiet zones Messages that must repeat for a given period of time Visual paging or “visual message systems” enjoy maximum effectiveness when LED signs are used in tandem with speakers or horns. Often flashers or strobes are added to bring attention to the fact that a message is in progress. LED signs are available both with and without integrated speakers. Note that IP LED signs require additional equipment (VECPU6 or Application Server). © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 28 Retrofit Systems It’s not uncommon for customers, especially K-12 customers, to have interest in reusing the speakers, cabling, call buttons and clocks from their antiquated intercom/publicaddress system. If this is the case, we’ll need to know: 1) 2) 3) 4) The type(s) of speakers that will be reused How the existing speakers and call buttons are wired Quantities and tap settings of speakers in all areas Clock Model Numbers, operating voltage and wiring configuration (# of wires) Retrofits are easily accomplished using either analog or IP technology. Be aware, however, that if the existing speakers, cabling, call buttons or clocks are not in good operational condition, then the resulting retrofit system’s performance will suffer. See our Best Practices and General Troubleshooting Procedures for information on assessing existing cabling. An Impedance Meter, also described in this document, may be used to determine the wattage load of existing common area speakers. This information is required in order to choose amplifiers. Since retrofits use both new and existing equipment, it’s important that you and your customer discuss, and agree upon, your scope of work upfront. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 29 Reusing Existing Equipment It’s not unusual for new equipment to be interfaced with previously installed, sometimes rather dated, equipment. Contractually defining your scope of work for the newly installed equipment and documenting where your responsibility begins and ends is very important. There’s always a reason why end users contract new equipment upgrades or replacement, it’s typically because the old equipment is no longer performing satisfactorily. However, by reutilizing parts of the old system, they potentially introduce troubles to the new system. 1) The accuracy of failing electromechanical clocks with worn gears will not increase because you’ve replaced the master clock. 2) Intermittent push buttons will still be intermittent when connected to new equipment. 3) Sticking contacts from monitored equipment will still stick when connected to new equipment. 4) Speakers with broken paper cones will not sound better when connected to new amplifiers. 5) Intermittent cabling will still be intermittent when connected to new equipment. The author recalls a site where relays from Valcom equipment were being utilized to operate 40+ year old electromechanical door locks. These same locks provided a contact closure when the door was unlocked or ajar. These contacts were connected to Valcom equipment to provide indication that the door was unsecured. Several of the doors would not unlock as designed. However, monitoring the relay outputs of the Valcom equipment verified that the activation contact closures were indeed operating as designed. Therefore, the locks were at fault. The scope of work was to provide activation for the lock. On this same site, several doors would intermittently indicate that they were unsecured when they were actually closed and locked. By monitoring the inputs of the Valcom equipment where the “door ajar” contacts were connected, it was obvious that the “door ajar” contacts were sticking closed from time to time, thus causing the fault. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 30 Integrating with non-Valcom Equipment If you plan to interface your new Valcom solution with non-Valcom equipment, you will need to gather information concerning the desired interface. Depending upon the desired interface, you will need to know one or both of the following. 1) What does the non-Valcom equipment require from the Valcom equipment? 2) What does the non-Valcom equipment provide to the Valcom equipment? For audio interface, you will need to know: 1) output levels and impedances 2) input levels, sensitivities and impedances For contact closure interface, you will need to know the contact voltage/current ratings and operation. For data interface, you will need details on the data format and any security credentials. For voltage triggers, you will need to know the voltage type (ac/dc), level, and current capacity. Putting It All Together With public-address/intercom systems, there are typically multiple ways to achieve the desired end result. For very simple paging systems - typical small to medium sized office/ manufacturing areas, car dealerships or medical/dental offices, Valcom offers the “Easy as 1-2-3” method of design. For more complex opportunities, once you’ve selected the features you’ll need, the number and type of clocks, speakers, horns and zones/stations you’ll need per area, a quick call to Valcom will result in a suggested equipment list for your job. Note that the accuracy of the suggested equipment list will only be as accurate and thorough as the information that you provide. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 31 Basic Pre-Call Checklist Are you comfortable with your understanding of how the system will be utilized? Do you have specific information of the capabilities, Input/Outputs, tap settings of speakers, capacity of amplifiers, etc. of any existing equipment that will be reutilized? Have you determined an adequate zoning plan so that announcements can be broadcast/displayed to target audiences without disrupting everyone? Have you determined how you’d like to deploy announcements? Speakers/Horns, Computer pop up alerts, LED signs, etc. Have you given thought to the type of system you’d like? IP, analog, both Have you determined the number and type of speakers, horns, clocks and LED signs required on a per area basis? (Use the worksheet in our Site Survey Form) Have you selected speaker/horn/clock/LED sign styles? Do you know ceiling heights and type of ceiling for each area? Do you know the potential mounting height for ceiling speakers in each area? This may or may not be the same as the ceiling height. If areas have drop ceiling, do you know the dimensions of the grid? For round ceiling speakers, do you have requirements for mounting rings, speaker bridges and/or backboxes? For surface mounted speakers, do you have requirements for backboxes? Have you identified wiring closets in each area to accommodate support products such as power supplies and network gateways? Have you gathered details for any non-Valcom equipment? Have you determined how and from where the system will be accessed? Do you have information on the available FXO ports and SIP capability of the host phone system? Have you determined how many users may be using the system simultaneously? Have you determined an appropriate feature set for the facility? © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 32 Common Vertical Market Features As concern for crisis preparedness grows, K-12 and most other densely occupied facilities often require both an emergency notification system and a bell/clock/intercom/publicaddress system. A cost-effective approach is selecting an emergency notification system that also offers all of the functions of a bell/clock/intercom/public-address system. Benefits of this approach include: 1) Labor savings. Stand-alone emergency notification systems, even supervised systems, must be tested periodically to verify operation. By utilizing the system daily for intercom and general announcements, operational testing requires little or no additional effort. 2) Significant cost saving: a. Using speakers, visual messaging LED signs and core equipment for both emergency notification and daily intercom/paging saves on equipment and infrastructure costs b. Installation cost to install one comprehensive system will be less than the installation cost for 2 separate systems 3) One system results in less maintenance. 4) One system results in less training. 5) Daily use means that periodic refresher training is unnecessary. The RFP is for an intercom and clock system. © 2016-2019 Valcom, Inc. Roanoke, VA What would it take to add some emergency notification features? The incremental cost now will be much less than adding an emergency notification system later. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 33 K-12 Schools K-12 educational facilities demand more of their intercom/public-address systems than any other vertical market. They make extensive use of: Grouping to target messages and bell tones to various grade levels All call for general announcements Scheduled tones for class changes Feedback elimination A system of synchronized clocks Two-way hands-free talkback communication and call buttons per classroom Automatic scheduled announcements Other features of interest to K-12 facilities include: Countdown (to next class period) clocks and clock correction Control facility environmental systems Lockdown and lockdown confirmation Multi-Language systems © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 34 Announcements over telephone speakers Panic buttons Retrofit systems that reuse existing speakers and cabling Classroom sound reinforcement Automatic music control for class change periods District wide announcements PSAP alerting/911 call alert Parent/Staff/Student notifications via smartphone app Staff/Student notifications via computer pop up alerts District Wide Emergency Mass Notification PC or Browser Based Administration K-12 Specific Design Questionnaire K-12 Specific Design Document © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 35 Higher Education General and emergency level zoned paging to provide information and locate personnel Emergency Mass Notification Announcements over telephone speakers A system of synchronized clocks for a single time standard Dorm room panic buttons to alert campus police Campus information system Emergency IP cameras Touchscreen incident management Incident mapping Incident reporting system Parent/Staff/Student notifications via smartphone app Staff/Student notifications via computer pop up alerts PSAP alerting/911 call alert © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 36 Government/Military General and emergency level zoned paging to provide information and locate personnel Emergency Mass Notification A system of synchronized clocks for a single time standard Airport crash system/radio integration Base wide communication Announcements over telephone speakers Speakers with integrated LED flashers for alerts Visual message systems Multi city/state systems Secure eavesdrop-proof speakers for classified information areas/meeting rooms Sound masking for privacy Supervised/automatically monitored systems Timed (scheduled) music Staff/personnel notifications via smartphone app Staff/personnel notifications via computer pop up alerts © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 37 Commercial/Industrial General and emergency level zoned paging to provide information and locate personnel Emergency Mass Notification A system of synchronized clocks and shift change tones for a single time standard Background music in lobby / common areas Automated messaging from facility processes/machines Automated announcements triggered from the fire alarm Staff/personnel notifications via smartphone app Staff/personnel notifications via computer pop up alerts Loud ringing phone call notification over speakers and horns Automatic volume adjustment for fluctuating ambient noise levels OSHA compliance - Alert Tones (often required by OSHA) Shift change tones/management Acoustic feedback prevention Queued announcement stacking Loud ringer for incoming phone calls Announcements over telephone speakers Visual message systems PSAP alerting/911 call alert © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 38 Healthcare General and emergency level zoned paging to provide information and locate personnel Emergency Mass Notification A system of synchronized clocks for a single time standard Background music in public areas Two-way hands-free talkback intercom in operating rooms Area of rescue assistance Button launched pre-recorded coded announcements 6-digit countdown digital clocks used to time medical procedures Digital signage for Information Site wide lullaby to welcome new births Spot sound masking for patient privacy (HIPPA compliance) Visual message systems Announcements over telephone speakers Staff/personnel notifications via smartphone app Staff/personnel notifications via computer pop up alerts Acoustic feedback prevention Queued announcement stacking © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 39 Retail General and emergency level zoned paging to provide information and locate personnel Emergency Mass Notification Lost parent announcements Background music in public areas Area of rescue assistance Button launched pre-recorded coded announcements Digital signage for Information Visual message systems Staff/personnel notifications via smartphone app Staff/personnel notifications via computer pop up alerts Acoustic feedback prevention Queued announcement stacking Emergency Help Points in parking and public areas © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 40 Transportation General and emergency level zoned paging to provide information and locate personnel A system of synchronized clocks for a single time standard Ruggedized help points/panic buttons at bus stops and train platforms Access control with two-way hands-free talkback intercom Staff/public notifications via smartphone app Staff notifications via computer pop up alerts Automatic emergency information/weather/terrorist act monitor Emergency Mass Notification Two-way hands-free talkback intercom to dock drivers/gates Automated pre-recorded announcements Visual message systems/Visual strobe notification Acoustic feedback prevention Queued announcement stacking Background music in public areas Scheduled and manual arrival/departure announcements Announcements over telephone speakers © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 41 Glossary of Industry Terms systems, alert tones bring attention to the impending message. 110 Block A terminal block used for the compact interconnection of Unshielded Twisted Pair (UTP) wiring. 110 blocks are superior for maintaining the integrity of the twist in UTP but require special tools for troubleshooting. 66 Block A terminal block used for the interconnection of UTP wiring. Also known as a “punch down block” or “split block”. A feature of a zone public-address system which allows the user to a dial a specific code and by doing so, access all the speakers associated with that system. If the zone public-address system features a talkback capability, the talkback signal is inhibited during all call access. Ambient Noise Background noise in an area measured in dBspl. Air Plenum Air space above drop ceiling tiles used for air return. Usually requires special wiring or conduit to meet local fire code specifications. Alert Tone Alert tone which may precede a voice announcement from a paging zone. Alert tones are used in talkback intercom systems in order to discourage unannounced monitoring of zones. In one way © 2016-2019 Valcom, Inc. Roanoke, VA All Call Amphenol A 50 connection point conductor connector commonly used for telephone equipment and overhead public-address systems. Amplifier An electronic device used to increase a signal’s power or amplitude. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 42 Atom Feed Backbox Atom Syndication Format (ATOM Feed) is an XML language used for web feeds. Speaker housing or enclosure designed to provide coverage for the rear of a ceiling speaker. This coverage may be required by local building codes for air plenum type ceilings or may be used in other type ceilings to protect the speaker from dust and debris accumulation. Commonly used in conjunction with a bridge. Attenuation Reduction in magnitude of any electrical parameter of a signal, on passing along any transmission path. In public-address systems, this is typically used to describe the reduction of audio level. Audible Frequency Frequencies detected by the human ear, usually between 20 and 20,000Hz. Automatic Gain A device for holding the output volume of an audio source consistent despite variations in the input signal. Automatic Volume Control (Antiblast Control) An automatic potentiometer. This device monitors the ambient noise level and adjusts the audio output of public-address speakers or horns accordingly. (a.k.a. Automatic Volume Control). © 2016-2019 Valcom, Inc. Roanoke, VA Bandwidth The range of signal frequencies (Hertz) that a circuit or network will effectively reproduce or pass. Battery Backup An alternate power source that is used in the event of a loss of a system’s primary power. Battery Feed (BF) DC voltage present on POTS telephone lines used for signaling and for powering plain old telephones. BGM An abbreviation for Background Music. BGM is subliminally broadcast music within a facility. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 43 Bridge An optional hardware device utilized for ceiling speaker support. It is generally placed in a drop type ceiling so that the frame of the bridge rest on the support grid system thereby alleviating any stress to the ceiling tile. Bridging Clips Metallic clips used for connecting the two halves of a split punch down block. Browser Based Server A network server that is accessed via a web browser thus making it accessible from any device capable of accessing websites. Butt Set (Lineman’s Handset) A self-contained test telephone primarily used for telephone installation troubleshooting. Used to listen to audio signals and provide telephone access to publicaddress systems. communication from the talkback speaker location. The conversation is initiated when the recipient device answers the call. Calling Party Control (CPC) A signal sent from a phone system, or a telephone service provider, to the telephone subscriber's equipment to indicate that the calling party has hung up. This is typically accomplished via an Open Loop Disconnect where the battery feed voltage is momentarily removed from the trunk. Central Office (C.O.) The switching equipment that provides local exchange telephone service for a given geographical area. The main distribution center for telephone service to a particular area. In addition to basic telephone switching, C.O.s may also provide Centrex or Essx service and direct inward dial (DID) service. C.O. Line Port (Loop Start) Call Button A momentary switch used with talkback speakers to notify a recipient device (telephone) that a user is requesting two-way © 2016-2019 Valcom, Inc. Roanoke, VA A key system or PBX (PABX) C.O. line circuit which can be used to access most Valcom Page Control Interface Units. C.O. line ports connect to dial tone sources. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 44 Centrally Amplified System An old-fashioned type of publicaddress system which utilizes central amplifiers. Centrex (Hosted Telephone Service) Service provided through the C.O., which provides the end user with many or all of the features of a PBX without the expense or upkeep of a private switch. The service is purchased from the C.O. and requires no “on premises” equipment. Closed Loop DC load applied across tip & ring which completes the circuit and allows loop current to flow. This state indicates a request for service from the control unit, station port or central office. critical warnings over data networks. CAP allows a consistent warning message to be disseminated simultaneously over many different warning systems, thus increasing warning effectiveness while simplifying the warning task. Common Battery A system of supplying direct current for the telephone set from the C.O. (a.k.a. Talk Battery) Contact Closure A relay (electromechanical switch) or pushbutton, which provides a short circuit upon activation. Closures are used to activate various features on page controls as well as to activate certain controllers during page port access. Combination Paging Control Unit A public-address system in which a talkback capable page control unit is used in conjunction with both talkback and One-Way speakers. (a.k.a. mixed paging) With respect to analog publicaddress systems, a control unit provides the interface to the telephone system and may also provide various features. Common Alert Protocol CPC The Common Alerting Protocol (CAP) is a simple, general format for sending emergency alerts and © 2016-2019 Valcom, Inc. Roanoke, VA See Calling Party Control www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 45 Cross-Connect dBspl A connecting device facilitating the termination of cables and their interconnection, and/or cross connection, typically by means of a patch cord or jumper. Sound pressures described terms of dB (decibels) Cross Connection (Interconnect) Dial Tone The tone that is heard by the caller when a multi-zone page control is first accessed. Dispersion Angle Methods of using cross-connect (either with or without a patch cord or jumper). Crosstalk An undesired voice-band audio transfer from one circuit or conductor to another (usually adjacent). Daisy Chaining Cable Wiring multiple devices on one continuous looped wire run. Compare: Home Run dB (Decibel) The decibel (dB) is a logarithmic unit used to express the ratio of two values of a physical quantity, often power or intensity. One of these values is often a standard reference value, in which case the decibel is used to express the level of the other value relative to this reference. © 2016-2019 Valcom, Inc. Roanoke, VA in With regard to speakers and horns, this is the entire angle off axis at which the sound pressure diminished by 6 dBspl. Dynamic Host Protocol (DHCP) Configuration DHCP allows network endpoints to dynamically request an IP address when they are starting up. With DHCP, if an endpoint is moved from place to place, it will be assigned a new address in each location. When relying upon DHCP, it’s important to provide battery backup for the DHCP server and any switches and routers so that network endpoints do not self-assign a static address following power failures. Distributed Self-Amplified System The modern way to integrate analog public-address announcements with a telephone www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 46 system in which each speaker has a built-in amplifier and volume control, (a.k.a. the Valcom System). Compare: Centrally Amplified System Dry Contact Closure A switchable set of contacts with no potential difference between them or to any other reference point. Dual-Tone Multi-Frequency (DTMF) Use of two simultaneous voice band tones for signaling or dialing on a telephone keypad. Equalizer (EQ) A device that modifies an audio signal through the use of multiple adjustable filters. Explosion-Proof Eavesdropping The act of monitoring an area without knowledge or consent of the occupants. Ethernet Distribution Point (EDP) Explosion-proof equipment is designed such that, should ignition of an explosive gas occur within the device, the device will contain the explosion. Extension Port A physical location where Ethernet distributed audio is returned to an analog signal. Electric Strike plate An electro-mechanical door lock. Endpoint In Valcom VoIP systems, the terms endpoint and gateway are used to describe the actual Valcom © 2016-2019 Valcom, Inc. Roanoke, VA network connected equipment. In general, the term endpoint is used to describe devices that provide information to users without any interaction on the user’s part (speakers, horns, LED signs) where gateway is the term used to interface to support equipment (audio sources, telephones, relays, etc.) A port on a telephone system that is intended for connection to a system telephone or station level paging adapters. See Station Port. Federal Communications Commission (FCC) A U.S. government agency that regulates/monitors the domestic use of electromagnetic spectrum for communications. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 47 Feedback amplifies a specified audible range with equal amplitude or intensity. The process of returning a fraction of the output energy of an energy converting device to the input. The circuit that transmits the feedback signal to the input is the beta circuit; the circuit containing the active device, which generates the output signal, is the mu circuit. In audio amplification systems, feedback results in an undesirable system wide squeal. Feedback Elimination FXO Port Foreign Exchange Office - See C.O. Line Port FXS Port Foreign Exchange Subscriber - see also Extension Port, Station Port Gateway The rate in hertz (cycles per second) at which a signal pattern is repeated. In Valcom VoIP systems, the terms endpoint and gateway are used to describe the actual Valcom network connected equipment. In general, the term endpoint is used to describe devices that provide information to users without any interaction on the user’s part (speakers, horns, LED signs) where gateway is the term used to interface to support equipment (audio sources, telephones, relays, etc.) Frequency Response Graphical User Interface (GUI) A measure of the effectiveness with which a circuit, device or system transmits the different frequencies applied to it. The way in which an electronic device (mic, amp or speaker) responds to signals having a varying frequency. This is a measurement of how well an amplifier reproduces and A visually displayed method of allowing users to control a system or systems. A method of digitally delaying live PA system announcements until the originating device is returned to an idle state. This breaks the feedback loop by delaying the announcement. Frequency © 2016-2019 Valcom, Inc. Roanoke, VA Granularity The extent to which a system can be subdivided. In analog systems this is dictated by the number of www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 48 audio outputs of the control equipment and the system cabling. Head End Equipment The portion of a public-address or telephone installation at which all of the system components originate. Ground An electrical connection to the earth or to a common conductor which is at a reference potential that serves as a reference point for all other potentials in the circuit. Hertz (Hz) A unit of measurement used to indicate the frequency of sound or an electrical waveform. Ground Start Home Run With ground start signaling, a telephone immediately upon entering an off-hook state, requests service from the C.O. by applying a ground to the ring lead of the tip and ring pair. The C.O. responds and indicates reparation to receive digits, by placing a ground on the tip lead of the tip and ring pair. Group A combination of zones or LED signs within a multi-zone publicaddress system used to direct announcements to a target audience without disrupting other areas. Half-Duplex A circuit that carries information in both directions, but only in one direction at a time. © 2016-2019 Valcom, Inc. Roanoke, VA Providing a dedicated wire pair to each speaker in a PA system. Compare: Daisy Chaining Cable. Hosted PBX A VoIP based telephone system with no “on premise” telephone switch. Hosted PBXs are operated and maintained by a Voice-over-IP (VoIP) service provider. Impedance A measure of the response of an electric circuit to an alternating current. The current is opposed by the capacitance and inductance of the circuit in addition to the resistance. Inhibit A feature on certain page controls which cancels or inhibits the publicaddress speaker audio whenever www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 49 two phones are off-hook on the page control’s tip and ring. This feature is activated when each of the telephones provided an “A lead” ground to 10k resistors which are common to the inhibit terminal. ignition in an explosive environment. In general terms, intrinsically safe equipment consumes <= 300 mA from a <= 29-volt source. A simpler view is to say that power must be less than 1.3 W. Insertion Loss I/O Insertion loss is the ratio of output power to input power, expressed in dB, resulting from the insertion of a device in a transmission line or optical fiber. A device that that produces 0.8 watt of power when 1 watt of power is applied to the input would have 0.968 dB insertion loss. A system input or output. Connection points where a system integrates with other equipment. Intermediate Distribution Frame (IDF) An extension of the main distribution frame (MDF). The IDF, usually at some distance from the MDF, is the location where sub elements of the telephone or public-address system are distributed to a particular area of an installation. Intrinsically Safe A pre-amplified, industry specific, audio signal level. Usually described in terms of dB or volts. Loop Start The usual method of signaling an off-hook or line seizure, where one end closes the loop and the resulting current flow is detected by a switch at the other end. With loop start, the telephone upon entering an off-hook state, draws loop current from the C.O. thereby signaling that service is being requested. Loss Intrinsically safe equipment does not have the potential to cause © 2016-2019 Valcom, Inc. Roanoke, VA Line Level Audio Undesired (typically) attenuation of a signal from any cause. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 50 Main Distribution Frame (MDF) The location in a telephone or public-address installation where all of the elements which comprise that system originate and/or interface with the public telephone network. or a peripheral common audible ringing device. Night ringing provides a signal, usually over the public-address system, to indicate that a telephone line is in a ringing state. Noise Any undesired audio signal. Meet Me Page Non-Polarized A feature where following a general page, the paged party may dial a code at an extension telephone and by doing so, secure a private talkpath to the paging party and subsequently, free the page path for additional use. Multicast In networking, a method of addressing Ethernet packets so that they are received by multiple network endpoints. Primarily used as a method of bandwidth conservation. Multimodal Emergency Mass Notification An emergency alerting system capable of disseminating information in many modes like voice, text, social media, email, etc. Night Ring (loud Ringing) Not sensitive to the applied signal’s polarity. NTP Server (Network Protocol Server) Time A server, local or remote, that is defined to provide time to other network endpoints and servers, NTP servers provide a single enterprise-wide time standard for networked equipment. Off-Hook The condition that indicates the active state of a customer telephone circuit. This refers to the early days of telephony in which the telephone receive was removed from an actual hook/switch in order to place a call. A feature which provide either by a telephone system, a page control © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 51 Off Premise Extension (OPX) Page Control Lead (PC) A phone extension located in a different building from common equipment. An output terminal on select page control units that is connected internally through a N.O. relay to system ground. Whenever the page control is accessed, the page control terminal is switched to ground potential. This terminal is useful for providing ground to external relays. One-Way Paging Public-address announcement without the benefit of hearing response from the paged area. Paging System On-Hook See Public-address System The state in which a telephone inactive. This refers to the early days of telephony in which the telephone receive was returned to an actual hook/switch at the conclusion of the call. PABX or PBX Open Loop Disconnect See Calling Party Control Override Tip & Ring This feature is usually accessed through a separate tip and ring input and allows any audio input from this tip and ring to override all other pages in progress. Override tip and ring does not necessarily provide automatic access to an all call. Line Pool See Trunk Group © 2016-2019 Valcom, Inc. Roanoke, VA A private (automatic) branch exchange is a telephone system that provides telephone switching services within business or private establishment. PBX’s provide 2 or 3-digit access from station to station as well as many other features. The telephone terminals used with a PBX are generally of the industry standard type. Page Port An audio output provided by a telephone system. Usually the page port is accessed by dialing a code or selecting a dedicated line key. Parallel Connection Connection of system elements (typically speakers or horns) such www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 52 that like connection points are common. Phantom Zone This term is used to describe a “non-background music” zone output on a single zone page control. Single zone page controls, which provide a phantom zone, will always have dual speaker outputs, one with BGM and one without BGM. Pinout The physical pattern of connection points for a device. Plain Old Telephone Service (POTS) Single line residential rotary dial service. Quite often a 500 (rotary desk) or 2500 (touch tone desk) telephone may be referred to as a “POTS telephone”. Port Mirroring Also known as SPAN (Switched Port Analyzer), is a method of monitoring network traffic. With port mirroring enabled, the switch sends a copy of all network packets seen on one port (or an entire VLAN) to another port, where the packet can be analyzed. © 2016-2019 Valcom, Inc. Roanoke, VA Power Over Ethernet (PoE) A method of powering network endpoints through the same cable used to provide network traffic. PoE eliminates the need for separate power cabling and simplifies system installations. Potentiometer This is a variable resistor. A movable sliding contact is used to vary the potentiometer’s resistance. Public-address System A voice amplification system used to provide audible information throughout a facility or enterprise. Relay An electromechanical device comprised of a coil and various sets of contacts (determined by the relay selected). When a voltage is applied to the coil, a magnetic field is induced around the coil. The magnetic field attracts metallic, movable contacts and creates either a closed contact or an open contact or various combinations. Relay coils are rated in acceptable levels of activation voltage and current. Relay contacts are rated in the maximum voltage and current that they can switch. Often, low www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 53 rated relays are used to actuate higher powered relays (a.k.a. slave relays) in order to control power intensive loads. Relay contacts that are open in an idle state (relay coil not energized) are referred to as Normally Open (N.O.). Relay contacts that are connected (shorted) in an idle state (relay coil not energized) are referred to as Normally Closed (N.C.). Repeat Alert Tone The alerting signal to the subscriber or terminal equipment. Also, the name of the one conductor of a telephone wire pair, designated by R. Also, One side of a line level audio pair. Ring Cadence The pattern of ringing a telephone terminal. Ring Voltage A tone heard through a talkback speaker every 15 seconds to prevent eavesdropping. Remote Intermediate Distribution Frame (RIDF) Voltage that is applied to a POTS telephone or telephone system in order to signal an incoming telephone call. Ring back Tone (RBT) A physical location where the Ethernet extension of a Valcom Class Connection ES system’s ribbon cable terminates. A remote VERCA or VECPU6-EXP card location. Return Loss Return loss is the amount of power, expressed in dB that is reflected back to a transmission source often caused by an impedance mismatch. © 2016-2019 Valcom, Inc. Roanoke, VA Ring In telephony, it is a progress tone heard by the calling party, which indicates that signaling (ringing) is being provided to the called party. Ringer A device that produces audible signaling in response to ring voltage or contact closure. RSS Feed Really Simple Syndication Format (RSS Feed) is an XML language used for web feeds. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 54 Scalability The ability for a system to increase or decrease in proportion to a facility’s needs. Sensitivity The level of audio signal into an amplifier required to achieve rated amplifier output. Series Connection Multiple circuit elements that are connected so that the same current flows through each of them. Sound Reinforcement Amplification of a line of site speaker’s voice such as used in auditoriums, classrooms and lectures halls. Stand Alone System A system that does not require the support of subsequent system(s). Side Tone The portion of the talker’s voice which is fed back to his receiver intended to discourage the talker from speaking too loudly or too softly. SIP (Session Initiation Protocol) Session Initiation Protocol (SIP) is a communications protocol for signaling and controlling communication sessions. SIP telephones, Valcom IP speakers and many Valcom IP gateways may be used with IP telephone systems that support SIP. © 2016-2019 Valcom, Inc. Roanoke, VA Endpoints defined as SIP Stations must periodically register with the phone system. Gateways defined as SIP Trunks do not require registration however; do require route programming in the phone system. Splash Tone A tone that immediately precedes a voice announcement on handsfree talkback systems (prevents eavesdropping). Station (Intercom) A talkback speaker and call button combination allowing users to request assistance from the speaker location. Station Level Access Station Level Access is a way of accessing public-address www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 55 equipment via an incoming phone line or station port, rather than through a KSU or PBX page port or trunk port. Users must dial an extension number or telephone number in order to execute a page. Station level access requires appropriate disconnect signaling to indicate that the origination telephone has returned to an idle (on-hook) state. Switch Station Port See Electric Strike plate. A type of public-address system in which individuals in the paged area can respond through the publicaddress speakers of horns. Talkback speakers are speakers designed to be used with talkback controllers and are typically 25-volt or 45 ohms. Subscriber Telephone Terminal A telephone service customer. Another term for telephone. Telephone terminals may be proprietary to a particular system or may be designed to work with many telephone systems. An output on a telephone system where a POTS telephone terminal is connected. Strike plate Supervision (speaker or system supervision) This is an automatic method of monitoring a public-address or emergency mass notification system and reporting potential faults. Notification may be via email, audible or visual alert or both. © 2016-2019 Valcom, Inc. Roanoke, VA A generic term for a KSU or PBX. In networking, a device which connects endpoints to the network. Talk Battery DC voltage applied through a trunk used to power a POTS telephone. Talkback Telephony Products and services related to the telephone industry. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 56 Time Clock Tone Trunk Port A single tone broadcast through the public-address system when a time clock controlled dry contact closure is applied to an appropriate signaling device. See C.O. Line Port. Tip Unicast In networking, this is a method of addressing Ethernet packets so that they are received by one network endpoint. One conductor of a telephone wire pair, designated by T; usually the more positive of the two. One side of a line level audio pair. UPS Tip & Ring UTP The terms used to identify single pair telephone station wiring. The tip conductor usually has a positive potential with respect to the ring conductor. In analog publicaddress systems, a line level audio pair. Unshielded twisted pair cabling. Often referred to as CAT 3/5/6. UTP offers many advantages over other types of infrastructure. Trunk A transmission channel that connects two switching machines. In telephony a trunk is a POTS telephone line. Trunk Group Two or more trunk ports that serving the same special purpose for inbound or outbound calls. © 2016-2019 Valcom, Inc. Roanoke, VA Uninterruptible Power Supply. A system of providing system power should facility ac power fail. Valcom Power Unit (VPU) One Valcom power unit is equal to and defined as, 50mA @ negative 24 volts dc. Valcom power units were devised in order to aid in the determination of total system power required when configuring a Valcom public-address system. The use of negative voltage is a nod to the world of telephony which also uses negative voltage. Negative and positive voltages are equally effective and simply use different reference points. Valcom products are rarely polarity sensitive. www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 57 Voice-grade Line A local loop or trunk, having a bandpass of approximately 300 – 3,000Hz. standard for storing an audio bit stream on PCs. WAV files are recorded in various bitrates and formats. XLR Connector Voice Operated Switching (VOX) Provides the ability to activate a device simply by the presence of a specific level of audio signal. VoIP (Voice Over IP) A modern-day approach to distributing audio via a data network. VoIP systems have many advantages over analog systems and provide long term cost saving and inherent supervision. A connector usually utilized for the connection of a microphone to its associated cable. The pin count of an XLR connector may vary from three to seven pins. Zone One or more speakers or horns, typically sharing common wiring, that always receive the same audio. Voltage A measure of the electrical force that causes current flow in a circuit. VSP Valcom System Practice. Term used for some Valcom installation manuals. WAV File Waveform Audio File (WAV) is a Microsoft & IBM audio file format © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 58 Let’s Not Make Assumptions We want to provide you with an accurate equipment list and design. With minimal information, we have to make assumptions. Assumptions can cost you money. For example, it you only tell us that you need a 4 zone IP based system with 3 horns and 6 wall speakers, look at 3 possible designs that result. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 59 4 Zones with 3 horns and 6 wall speakers © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 60 MDF Speakers MDF Area A Speakers Area A IDF 1 Speakers IDF 1 Speakers IDF 2 Speakers IDF 2 Speakers IDF 3 Speakers IDF 3 Speakers Area B Speakers IDF 4 Speakers IDF 5 Speakers IDF 5 Speakers IDF 6 Speakers IDF 6 Speakers Figure 1 Area C Figure 2 Speakers Area A IDF 1 Speakers IDF 2 Speakers IDF 3 Speakers Area B IDF 4 Area C MDF Area B IDF 4 Speakers IDF 5 Speakers IDF 6 Speakers Area C Figure 3 When designing a public address/intercom system with limited information such as speaker & clock counts, speaker & clock types and the total number of zones for each area, you have to make assumptions. Assuming that all of the control equipment will be physically located in one location (MDF) will typically result in a less than ideal design. The diagrams above represent designs with one zone, two zones and six zones respectively with all of the control equipment located in the MDF. Determining the equipment lists for these would be very simple, however, since all speakers and clocks are being powered from the MDF, your installation costs would increase due to the need for more, and often heavier gauge, cabling. MDF Speakers Speakers MDF Speakers IDF 1 IDF 2 Speakers IDF 2 Speakers IDF 3 Speakers IDF 3 Speakers Speakers IDF 1 IDF 2 Speakers IDF 3 Speakers Power Supplies Power Supplies Power Supplies Power Supplies Power Supplies Power Supplies IDF 4 Speakers IDF 5 Speakers IDF 6 Speakers Power Supplies Power Supplies IDF 4 Speakers Power Supplies Power Supplies Area B IDF 5 Speakers Speakers IDF 6 Speakers IDF 5 Speakers IDF 6 Speakers Power Supplies Power Supplies Power Supplies Power Supplies Figure 4 IDF 4 Power Supplies Power Supplies Area C Speakers Power Supplies Area B Area B Power Supplies Speakers Area A Area A Area A IDF 1 MDF Power Supplies Power Supplies Power Supplies Area C Figure 5 Area C Figure 6 A better design would involve knowledge of each IDF’s required speaker & clock quantity, speaker & clock type and zone count. This way, it’s possible to design so that control & support equipment may be selected on a “per IDF” basis. This reduces cost by minimizing required cable gauge and the number of MDF distribution cables. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 62 LAN VoIP Adapter MDF Speakers Power Supplies LAN VoIP Adapter MDF Area A Area A VoIP Adapter IDF 1 VoIP Adapter IDF 2 Speakers Power Supplies Multi-zone VoIP Adapter Speakers Power Supplies Power Supplies IDF 1 Zone 1 Speakers Zone 2 Speakers LAN VoIP Adapter Speakers Power Supplies IDF 3 LAN Zone 1 Speakers Multi-zone VoIP Adapter Speakers Power Supplies IDF 2 Area B Area B VoIP Adapter IDF 4 Zone 2 Speakers Power Supplies Multi-zone VoIP Adapter Speakers Power Supplies Power Supplies IDF 1 Zone 1 Speakers Zone 2 Speakers LAN VoIP Adapter VoIP Adapter IDF 5 Speakers Power Supplies IDF 6 Speakers Power Supplies LAN Zone 1 Speakers Multi-zone VoIP Adapter IDF 2 Zone 2 Speakers Power Supplies Area C Area C Figure 7 Figure 8 Sometimes analog designs involve using Ethernet to distribute audio. This may be accomplished by using VERCA cards, VECPU6EXP cards, VoIP audio gateways, and/or IP speakers. If the design has only one zone per IDF, as shown in Figure 7, then we’ll need to know how many IDFs will be involved, and the quantity and types of speakers & clocks that will be connected to each. If the design involves multiple zones per IDF, as shown in Figure 8, then you will need to know how many IDFs will be involved, the quantity and types of speakers that will be connected to each and how many zones each IDF will serve. © 2016-2019 Valcom, Inc.IDFs Roanoke, www.Valcom.com for Updates - https://goo.gl/wfNYHC It’s common to have both single zone andVA multi-zone IDFs inCheck the same design. Page 63 LAN VoIP Adapter IDF Speakers Power Supplies Area A LAN VoIP Adapter IDF 1 VoIP Adapter IDF 2 Speakers VoIP Adapter IDF 3 Speakers Speakers Power Supplies Power Supplies Power Supplies Area B LAN VoIP Adapter Power Supplies VoIP Adapter Power Supplies VoIP Adapter Power Supplies IDF 4 Speakers IDF 5 Speakers IDF 6 Speakers Area C Figure 9 If a design is fully IP based, meaning every speaker and horn is an endpoint on the network, then you just need total speaker counts per type. Full IP systems are, by far, the easiest type to design and implement. If a design is IP based, but involves audio gateways to analog speakers, then the same questions will apply: If the design has only one zone per IDF, as shown in Figure 9, then you need to know how many IDFs will be involved, and the © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 64 quantity and types of speakers that will be connected to each. VoIP Adapter LAN Speakers IDF Power Supplies Area A Multi-zone VoIP Adapter Power Supplies IDF 1 Zone 1 Speakers Zone 2 Speakers LAN Zone 1 Speakers Multi-zone VoIP Adapter Zone 2 Speakers IDF 2 Power Supplies Area B Multi-zone VoIP Adapter Power Supplies IDF 1 Zone 1 Speakers Zone 2 Speakers LAN Zone 1 Speakers Multi-zone VoIP Adapter IDF 2 Zone 2 Speakers Power Supplies Area C Figure 10 If the design involves multiple zones per IDF, as shown in Figure 10, then you simply need to know how many IDFs will be involved, and the quantity and types of speakers that will be connected to each and how many zones each IDF will serve. © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 65 Disclaimer Note that any applicable standards by official regulatory agencies or ANSI/TIA/EIA/IEEE should always be observed. In the case of conflicting information, these standards shall prevail. The suggestions provided may or may not be suitable for your intended application. Please consider this information carefully before incorporating it into your system design. Valcom disclaims any responsibility for accuracy or completeness. Valcom is not responsible for the content found via hyperlinks within this document. Content was evaluated and found appropriate and relevant at the time of publication. This document supersedes all previous versions. Please check for updates at the following URL - https://goo.gl/wfNYHC We’d like to hear from you! Valcom, Incorporated 5614 Hollins Rd Roanoke, VA 24019 U.S.A. 1-540-563-2000 Regular Business Hours are Monday – Friday 8:30 a.m. to 7:30 p.m. EST Engineered, Built and Supported In The U.S.A! © 2016-2019 Valcom, Inc. Roanoke, VA www.Valcom.com Check for Updates - https://goo.gl/wfNYHC Page 66