TPM – REFERENCE MODEL Develop HighLevel Trade Promotion Strategy 1. Define Sales Performance & Product Objectives. 2. Establish & Re-Evaluate Metrics 3. Determine Funds / Budgets and create Accruals 1. 2. 3. 4. Data Analysis against Program goals Evaluate Brand Performance Evaluate Promotion effectiveness Standard Reporting Post-Promotions Analysis / Management Reporting 1. Allocate funds / accounts 2. Obtain Internal approval 3. Sales forecasting Develop Budget, Targets and Allocate Funds 1. Create Marketing Calendar & promotion guidelines 2. Promotion Plan & Development YEARLY 1. Authorize Payments 2. Resolve and reconcile deductions 3. Rebates and Write-offs Complete Account/Promotion Planning Settle & Reconcile Claims ADVANCED CAPABILITIES 1. Integrate Business Planning 2. Demand Planning Integration Account Execution and Monitoring 1. Promotion Execution Sell-in Negotiation 2. Activity Management 1 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL TPM - KPIs CORE KPIs 2 Consumer Units The key to keeping measurement simple and accurate is to measure exclusively in Consumer Units. If you want to be consumer-centric, then you need to measure the same way that the consumer buys Revenue Convert the Consumer unit in terms of Revenue % Lift % increase in sales resulting from the promotion Incremental Revenue Revenue generated solely by the promotion Incremental Profit Profit generated solely by the promotion Spending Efficiency The correlation between the total profit and the initial trade spending © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL TPM - KPIs SUPPORTING KPIs 3 Cost per Incremental Unit Cost of single incremental unit spent during promotion period Profit per Incremental Unit Profit generated by single incremental unit during promotion period Weighted Weeks of Support Number of weeks of promotional activity supported by the retailer Retailer Margin Margin generated by the account during the promotion deal Total Revenue Total revenue generated during the promotion Total Profit Total profit generated during the promotion © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL TPM KPI DERIVATION % LIFT BASELINE VOLUME GENERATION INCREMENTAL VOLUME INCREMENTAL REVENUE PROMOTION OTHER DERIVED KPIs RATE REVENUE SHIPPING BILLING DOC ACTUAL VOLUME ACTUAL SPEND 4 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL SUBJECT AREA MODEL Customer Customer Hierarchy Sales Order Promotions Pricing Product Product classification Hierarchy Tactics Billing POS Data TRADE PROMOTION 5 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL Demand Finance Product TRADE PROMOTION Master Data Transactional Data Core Business Data ORDERS INVOICES Operational Data PAYMENTS PRODUCT CUSTOMER SALES ORG Reference Data Strategic Data DIVISION REBATES PROMOTIONS CHANNEL TACTICS FI POSTINGS BASELINE PRODUCT HIERARCHY CUSTOMER HIERARCHY) KPI CALENDER WEEK CONSUMER UNITS REVENUE INCREMENTAL FACTOR SPEND RATIO CUSTOMER PRODUCTS SHIPMENTS DISPUTES DELIVERIES 6 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL Transactional INVOICE REBATE PAYMENT ACCRUALS TRADE PROMOTION PROCESS PROCESS 7 INPUT OUTPUT DATA Plan / Approve / Commit Planning account , Product, Tactics, week Pricing Condition Records, Rebate agreements Customer Master, Product Master, Promotion Master data Pricing conditions Committed Promotions Pricing conditions Sales org, distribution channel, Division, Customer, Product, Promotion Id, Tactics Rebate Agreement Committed Promotions Sales Document Billing document Customer Master, Product Master, Promotion Master data, Billing data, sales Order Accrue Billing Document Accruals created in Atlas at Product Level. Posted in P&L Actuals Updated in TPM Tactics, Invoice, Accrual Method, G/L Account Pay Dispute / Rebate Document Rebate settlement, Credit Note G/L Account, Billing Document Close Tactics / Reverse accrue Payment Document Close Tactics / Close Rebate agreement Tactics,G/L Account, Billing Document © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL TPM DATA LIFE CYCLE Requirement Baseline create Data Birth shipments Rest of Asset Life Business Operation Forecast Process Baseline Update Asset Decommission Legal Retention 2 years from forecast Data Disposal Snapshot at brand / customer level Sales Orders Promotion create Business Strategy Promo History Analysis New promotion creation in TPM tool Actuals Billing Promotion update Billing update All Tactics closed Billing closed Analytics 8 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL Baseline create Analytics need Analytics need Archived in Data Lake Archived in Data Lake RECOMMENDATIONS ( 1 – 2) General: – SaaS solution is recommended as cost of ownership is minimal – Having different flavors of TPM solutions are recommended based on Market volume, NSV and Market Practice – Choosing solutions used prevalently in the Region / Market ensures smooth implementation Business: – Keep only the relevant KPI’s necessary for Promotion Analysis in TPM tool. – Combination of TPM tool and Analytics Data Mart for Decision support Integration: – Real time data extraction if possible – Support bulk data transfer like API / ETL / SAP Connectors Technology – Automated End to End monitoring solutions to track and fix error – Choosing data base Technology that can support bulk nightly processing 9 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL RECOMMENDATIONS ( 2 – 2) Data / Information – Choosing a tool that supports or mimics SAP table structure provides smooth integration – Design efficient data model for transactional and analytical purpose even that means keeping two separate data Models – Process data in real time / Near Real time if possible – Master data governance in place to make sure all transactional systems reflect the same status of Master data – Data reconciliation process and criteria in place Security – Existing security architecture can be replicated for future solutions 10 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL FUTURE STATE TPM ARCHITECTURE SOURCE SYSTEMS 4 TPM INTEGRATION LAYER SRM ANALYTICS ADMINISTRATION TRANSACTIONAL DATA API / TOOL AGNOSTIC INTEGRATION USER INTERFACE DATA PROCESSING Master DATA ANALYTICS 2 1 3 SLT SLT SAP HANA SRM ANALYTICS DATA RECONCILIATION 5 SPLUNK - MONITORING 11 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL SRM ANALYTICS AZURE DATA LAKE HANA Integration Layer TPM ATLAS APOLLO 1.Transactional Analytics should be performed in the source systems 2.Analytics related to current promotion, Pre-Event Analysis should be performed in TPM tool 3.Current week Analysis / Operation / Regional reporting / Data Reconciliation / Daily Snapshot from Hana 4.Use Azure data Lake for Post event Analysis / YTD reporting, forecast analysis, statistical Reporting weekly / Periodic Snapshot and Global Reporting 5.Materialized Data Marts should be used for overcoming the reporting performance in Data Lake 12 © COPYRIGHT MARS INCORPORATED | CONFIDENTIAL