Week 4 Project Management Comments On Presentation Comments on Presentation 1. Please do not use index cards or memory sheets 2. Use presenter notes (demo) 3. Memorize presenter notes but act like it was spontaneous 4. Do not stand close to wall 5. Some video demos were a bit clumsy Course Outline Due next Friday 1. Project Charter 2. Detailed Scope All PM submission may be updated at any time and will only be graded at the end of the semester Submission due at midnight Submit on OwlBox —> Project Management folder Weekly Meeting Notes • Please maintain a log of meeting notes • Owlbox: Weekly Meetings —> Advisor/Coordinator Project Management ISBN-13: 978-1628251845 Project Management Specialist (PMP)® Certification 5 Phases of a Project • Initiating • Planning • Executing • Monitoring • Closing 10 knowledge areas 1. Integration 6. Human resource 2. Scope 7. Communication 3.Time 8.Risk 4. Cost 9.Procurement 5. Quality 10. Stakeholder Processes PROJECT MANAGEMENT MAP INITIALIZING INTEGRATION Develop Charter PLANNING - Develop project management plan EXECUTING - Direct & manage project work MONITORING - Monitoring & control project work - Perform integrated change control - Plan scope management - Collect requirements - Define scope - Work breakdown structure - Validate scope - Control scope TIME - Plan schedule management - Define activities - Sequence activities - Estimate activity resources - Estimate activity duration - Develop Schedule - Control schedule COST -Planning cost management -Estimate costs -Determine budget - Control costs SCOPE QUALITY HR COMMUNICATION - Perform quality assurance -Plan HR management - Acquire, develop & manage team -Plan communications management - Manage communications Develop Charter - Control quality - Control communications - Plan risk management - Identify risks - Perform qualitative risk analysis - Perform quantitative risk analysis - Plan risk responses RISK PROCUREMENT STAKEHOLDER -Plan quality management CLOSING - Identify Stakeholders -Plan procurement management - Conduct procurement - Control procurements -Plan stakeholder management - Manage stakeholder engagement - Control stakeholder engagement - Close procurements Process #1: Stakeholders and roles THE FIVE CAPITALS • Financial Capital • Intellectual Capital • Social Capital • Human Capital • Cultural Capital Copyright © Lawrence Gelburd SOCIAL CAPITAL • Relationship with external stakeholders Copyright © Lawrence Gelburd Example - Theranos Inc. Larry Ellison - Investor Don Lucas: Chairman of the board; VC who groomed Larry Ellison George Schultz: Sec. of State (1982-1989) Channing Robertson; Associate Dean Stanford School of Engineering Avie Tevanian: Board member; head of software at Apple James ‘Mad Dog’ Mattis: Sec. of Defense 2017-2018; Commander of US Cent. Com. 2010-2013 Stakeholder Registry Stakeholder Categories • Internal/External • Hire, consult or advisory role • Individual/Groups • Technical, financial, consumer, marketing, regulatory, legal (conflict) Stakeholder Necessity Need for stakeholder • Special or routine • Major or incremental • Controversial or mundane Stakeholders Participation • Active participant • Make decisions based on complete information • Fair decision-making • Efficient administration • Social learning Stakeholders Participation Technique • Advisory group/task force • Charrette • Field trip • Focus group • Interview • Poll survey • Public hearing • Prototype demo • Workshop Charrette Evaluating Stakeholder Participation • Process based: Procedural components • Outcome based: Short term Long term • Establish evaluation criteria Stakeholders Analysis (Vetting) • Store information about stakeholders and their part in the project • Understand their position in the organization • Determine who they listen to; whether they will really listen to you • Identify the project objectives a stakeholder cares about and their priorities (watch out fo resume building stakeholders) • Categorize the influence of the stakeholders Terminating Stakeholder Role • You may keep this private (but document this for legal justification) • Establish performance based conditions for termination • Examples: • Avi Tevanian expelled from Theranos board • Eric Schmidt expelled from Apple board How would you grade this? How would you grade this? • This is list of roles of people in the organization • This should be a list of what you expect of others • There is nothing here that is project specific Process # 2: Charter Project Charter: A document that formally authorizes the existence of the project and provides the manager with authority to apply organizational resources and project activities. Elements in Charter 1) Names 2) Objectives 3) Assumptions 5) Deliverables (copied from proposal) 6) Authority and responsibilities of a project manager (explicit penalty for missing meeting/deliverable) 4) High level requirements (i) Success Criteria 7) Declaration of sponsors support for the project (signature not required) (ii) Requirements (iii) Scope (iv) Risks (v) Milestones (vi) Budget (Week 8) (vii) Stakeholder registry (Week 4) 8) Budget management & variance (important for teams that plan to travel and compete) (Week 8) 9) Conflict resolution (Seminar - Guest Lecture) Scope = Extent Requirements Scope: Assumptions Product scope Deliverables Project scope Scope Product Scope: Features and functions that characterize a product. Project Scope: Work performed to deliver a product. Manage Scope? Deliverables depend on assumptions Need to reset deliverable? You need a scope management plan! Processes PROJECT MANAGEMENT MAP INITIALIZING INTEGRATION Develop Charter PLANNING - Develop project management plan EXECUTING - Direct & manage project work MONITORING - Monitoring & control project work - Perform integrated change control - Plan scope management - Collect requirements - Define scope - Work breakdown structure - Validate scope - Control scope TIME - Plan schedule management - Define activities - Sequence activities - Estimate activity resources - Estimate activity duration - Develop Schedule - Control schedule COST -Planning cost management -Estimate costs -Determine budget - Control costs SCOPE QUALITY HR COMMUNICATION - Perform quality assurance -Plan HR management - Acquire, develop & manage team -Plan communications management - Manage communications Develop Charter - Control quality - Control communications - Plan risk management - Identify risks - Perform qualitative risk analysis - Perform quantitative risk analysis - Plan risk responses RISK PROCUREMENT STAKEHOLDER -Plan quality management CLOSING - Identify Stakeholders -Plan procurement management - Conduct procurement - Control procurements -Plan stakeholder management - Manage stakeholder engagement - Control stakeholder engagement - Close procurements Scope Management You think your scope is likely to change? Append Scope Management plan when you submit the charter assignment Scope Management 1. Scope management plan 2. Define scope 3. Develop WBS 4. Control Scope 5. Validate Scope Scope Management 1. Scope management plan: Define, validate and control scope 2. Define scope 3. Develop WBS 4. Control Scope 5. Validate Scope Scope Management 1. Scope management plan: Defines how you are going to define, validate and control scope 2. Define scope: What is and what is not included in the project a.k.a deliverables 3. Develop WBS 4. Control Scope 5. Validate Scope Scope Management 1. Scope management plan: Defines how you are going to define, validate and control scope 2. Define scope: What is and what is not included in the project a.k.a deliverables 3. Develop WBS: Deliverables are too big to manage, break them down. 4. Control Scope 5. Validate Scope Importance of WBS GET THE GIST - GOALS! • Three Goals – Where are we going? • Why three goals? Copyright © Lawrence Gelburd GET THE GIST - STRATEGIES! • Three Strategies per goal – How do we get there? Copyright © Lawrence Gelburd GET THE GIST - TACTICS! • Three tactics per strategy – do we have the resources to implement the strategy? Copyright © Lawrence Gelburd Scope Management 1. Scope management plan: Defines how you are going to define, validate and control scope 2. Define scope: What is and what is not included in the project a.k.a deliverables 3. Develop WBS: Deliverables are too big to manage, break them down. 4. Control Scope: Monitor project status and manage requests 5. Validate Scope: Scope Management 1. Scope management plan: Defines how you are going to define, validate and control scope 2. Define scope: What is and what is not included in the project a.k.a deliverables 3. Develop WBS: Deliverables are too big to manage, break them down. 4. Control Scope: Monitor project status and manage request 5. Validate Scope: Review completed deliverables for satisfactory completion Charter Due Date • Charter is a work in progress • First version is due 9/28 Up Next Week Lecture on Ethics Please read materials posted on Canvas Watch CBS 60 Minutes video on Theranos