Syllabus Course: MARK 3382 Branding Instructor: DongJun Rew Term: Spring 2019 Office: EMAGC 3.506 (***.***.****) Classroom: EDUC 2.502 (TR 9:25-10:40AM) Office Hours: M 10:00-11:30 AM and by appointment (dongjun.rew01@utrgv.edu) Almost always available by email Textbook and/or Resource Material Kevin Lane Keller (2013, 4th edition), Strategic Brand Management. (International version would be accepted.) Students will be provided various reading materials via Blackboard. Lower version of editions would be accepted. Course Description and Prerequisites From red hot irons pressed into cow hides to brand name tattoos , the Nike Swoosh®, air Jordan, Pizza hut’s red hat, and the spectacle of a Lady Gaga concert, these are all examples of how branding has evolved over time. Brand experiences are powerful statements and essential to understand how to use branding as a strategic tool. This course focuses on brand evaluation in terms of various theories such as brand evolution, brand symbolism, brand personality, consumer-brand relationships, and brand strategy. Branding experiences are part of our everyday lives and when carefully considered and strategically implemented, branding can be the platform to success. For example, when a coffee company establishes coffee consumption as an essential start to the working day, or when millions of dollars can be raised for Breast Cancer Research by a simple pink ribbon, or when symbols can instantly trigger a range of emotions based on perceptions of symbolism. These are examples of the power of brand meaning and how brand experience can shape the daily life of consumers. Learning Objectives/Outcomes for the Course 1. Students will learn that strategic branding is an evolutionary phenomenon. 2. Students will learn that brands are symbolic and comprise meaning beyond function. 3. Students will learn that brand personality is multi-dimensional 4. Students will learn that corporate social responsibility is an effective brand strategy 5. Students will produce a professional standard brand evaluation report Learning objectives for core curriculum requirements This course will require development of critical thinking skills, creativity, and new ways of thinking. Each participant in this course has something to learn from the readings, seminars, workshops, class discussions, and from students-student interaction. Responsible students will come to class fully prepared to discuss the nominated topics of the day, effectively taking charge of their own learning journey. More than that, respect for others and an individual’s learning journey, including your own, entails putting in your best effort for every class. Many questions explored in this class 1|P a g e do not necessarily have definitive answers. Therefore, it is important to share opinions, perspectives, and expertise with each other to examine the potential perspectives. Grading Policies Three exams, group project (paper submission and presentation) based on the following points: Midterms (100 points/each exam) .......................................................................................... 300 Quizzes (10 points/each quiz) ................................................................................................... 100 Group Project (Paper submission) ........................................................................................... 100 Presentation ........................................................................................................................................ 100 Total ....................................................................................................................................................... 600 There is no make-up exam, only except for limited cases (ex. Illness, death in your family, tournament/game for university sports team, etc.). For the exception, you must submit a proper and official document proving your circumstance within 24 hours. Group project includes a paper submission, which includes references, and presentation. Please check the rubric for details about paper and the submission. Grading scale Final course grading scale is as follows: 540 and up (90-100%) A 480 to 539 (80-89%) B 420 to 479 (70-79%) C 360 to 419 (60-69%) D Below 359 (≤59%) F Calendar of Activities Date Topic Week 1 (1/15) Introduction Week 1 (1/17) Make a group Week 2 (1/22) What is Brand? Week 2 (1/24) Brand management Week 3 (1/29) C-B brand equity (CBBE) Week 3 (1/31) Brand positioning Week 4 (2/5) Brand resonance Week 4 (2/7) Brand value chain (BVC) Reading/Assessment Ch1 Quiz 1 Ch2 Quiz 2 Ch3 Week 5 (2/12) Review Week 5 (2/14) Midterm 1 Week 6 (2/19) Brand elements to build brand equity (BE) 1 Week 6 (2/21) Brand elements to build brand equity (BE) 2 Week 7 (2/26) Designing marketing programs 1 Week 7 (2/28) Designing marketing programs 2 Week 8 (3/5) Integrating marketing communications 1 Week 8 (3/7) Integrating marketing communications 2 Quiz 3 Ch1, 2, and 3 Choose a brand Ch4 Quiz 4 Ch5 Quiz 5 Ch6 Quiz 6 2|P a g e Spring break (no classes, 3/11-15) Week 10 (3/19) Leveraging secondary brand associations 1 Week 10 (3/21) Leveraging secondary brand associations 2 Week 11 (3/26) Review Week 11 (3/28) Midterm 2 Week 12 (4/2) Developing BE measurement Week 12 (4/4) BE management system Week 13 (4/9) Measuring sources of BE Week 13 (4/11) Capturing customer mind-set Week 14 (4/16) Measuring outcomes of BE/market performance Week 14 (4/18) Review Week 15 (4/23) Midterm 3 Week 15 (4/25) Individual consultation by appointment Week 16 (4/30) Show time (Presentation) Week 16 (5/2) Independent study day (no class) Week 17 (5/8) Final paper submission (max. 5 pages) Ch7 Quiz 7 Ch4, 5, 6, 7 Make your own brand Ch8 Quiz 8 Ch9 Quiz 9 Ch10/Quiz 10 Ch8, 9, 10 Tell us your brand story Due on 5/8 (11:59PM) *This schedule is tentative. It could be changed by the instructor. Please stay tuned for updates. UTRGV Policy Statements STUDENTS WITH DISABILITIES: If you have a documented disability (physical, psychological, learning, or other disability which affects your academic performance) and would like to receive academic accommodations, please inform your instructor and contact Student Accessibility Services to schedule an appointment to initiate services. It is recommended that you schedule an appointment with Student Accessibility Services before classes start. However, accommodations can be provided at any time. Brownsville Campus: Student Accessibility Services is located in Cortez Hall Room 129 and can be contacted by phone at (956) 882-7374 (Voice) or via email at ability@utrgv.edu. Edinburg Campus: Student Accessibility Services is located in 108 University Center and can be contacted by phone at (956) 665-7005 (Voice), (956) 665-3840 (Fax), or via email at ability@utrgv.edu. MANDATORY COURSE EVALUATION PERIOD: Students are required to complete an ONLINE evaluation of this course, accessed through your UTRGV account (http://my.utrgv.edu); you will be contacted through email with further instructions. Students who complete their evaluations will have priority access to their grades. Online evaluations will be available: Spring 2019 Module 1 February 13 – February 19 Spring 2019 Module 2 April 10 – April 16 Spring 2019 (full semester) April 10 – May 1 ATTENDANCE: Students are expected to attend all scheduled classes and may be dropped from the course for excessive absences. UTRGV’s attendance policy excuses students from attending class if they are participating in officially sponsored university activities, such as athletics; for observance of 3|P a g e religious holy days; or for military service. Students should contact the instructor in advance of the excused absence and arrange to make up missed work or examinations. For any student, absences in excess of three class hours without acceptable documentation may result in a failing grade or a drop from the course. The faculty member will check for attendance randomly in different ways. Students will also be asked to sign the class attendance roll at the end of the lecture. Please note that any student signing the roll for another student who is absent from class will be dropped from the course. Random checks of the signed roll will be made periodically. Any student who has a signature on the roll but is not present when the name is called will also be dropped. SCHOLASTIC INTEGRITY: As members of a community dedicated to Honesty, Integrity and Respect, students are reminded that those who engage in scholastic dishonesty are subject to disciplinary penalties, including the possibility of failure in the course and expulsion from the University. Scholastic dishonesty includes but is not limited to: cheating, plagiarism, and collusion; submission for credit of any work or materials that are attributable in whole or in part to another person; taking an examination for another person; any act designed to give unfair advantage to a student; or the attempt to commit such acts. Since scholastic dishonesty harms the individual, all students and the integrity of the University, policies on scholastic dishonesty will be strictly enforced (Board of Regents Rules and Regulations and UTRGV Academic Integrity Guidelines). All scholastic dishonesty incidents will be reported to the Dean of Students. 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Following that date, students must be assigned a letter grade and can no longer drop the class. Students considering dropping the class should be aware of the “3-peat rule” and the “6-drop” rule so they can recognize how dropped classes may affect their academic success. The 6-drop rule refers to Texas law that dictates that undergraduate students may not drop more than six courses during their undergraduate career. Courses dropped at other Texas public higher education institutions will count toward the six-course drop limit. The 3-peat rule refers to additional fees charged to students who take the same class for the third time. STUDENT SERVICES: Students who demonstrate financial need have a variety of options when it comes to paying for college costs, such as scholarships, grants, loans and work-study. Students should visit the Students Services Center (U Central) for additional information. U Central is located in BMAIN 1.100 (Brownsville) or ESSBL 1.145 (Edinburg) or can be reached by email (ucentral@utrgv.edu) or telephone: (888) 882-4026. In addition to financial aid, U Central can assist students with registration and admissions. 4|P a g e Students seeking academic help in their studies can use university resources in addition to an instructor’s office hours. University Resources include the Learning Center, Writing Center, Advising Center and Career Center. The centers provide services such as tutoring, writing help, critical thinking, study skills, degree planning, and student employment. Locations are: Learning center: BSTUN 2.10 (Brownsville) or ELCTR 100 (Edinburg) Writing center: BLIBR 3.206 (Brownsville) or ESTAC 3.119 (Edinburg) Advising center: BMAIN 1.400 (Brownsville) or ESWKH 101 (Edinburg) Career center: BCRTZ 129 (Brownsville) or ESSBL 2.101 (Edinburg) 5|P a g e