ISO STANDARDS
ISO Standards Overview
With the onset of standardization across all industries, the demand for best practices and ISO standards
certification is continuously increasing every year. The need for assurance on quality, safety, and security
has led business-to-business and customer engagement to involve certification requirements and best
practices, and has expanded strategic objectives to involve key concepts such as business continuity and
information security. This has provided an opportunity for businesses to both develop as a more efficient
organization and be much more credible and reliable to both customers and partners.
ECCI acts as a strategic partner and offers a range of consulting and training services catering to both local
and multinational companies across all business sectors. We provide customized solutions through our
Consulting, Assessment and Training services to address companies’ specific needs and to help achieve
overall business objectives.
Why?
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Discover and develop opportunities for your business
Identify gaps between current practices and international standards
Enhance the competence of leaders and members of the organization towards global practices
Practice continuous process, product and service improvement
Achieve and sustain excellence for stakeholder engagements
Attain global recognition and branding through international standards certifications
Our Services
Quality
ISO 9001:2015 QMS – Quality Management System
The most recognized and widely implement platform to establish quality management and continuous
improvement across the organization.
ISO 10002:2014 Quality Management – Customer satisfaction – Guidelines for complaints handling
in organizations
Established guidelines on the process of complaints handling related to products within an organization
suitable for an implemented quality management system.
ISO/TS 16949:2009 QMS for the Automotive Industry
This standard helps organizations develop a QMS for continual improvement, defect prevention and the
reduction of variation and waste through establishing a system which includes design and development,
production, and when relevant, installation and service of automotive related products through the supply
chain
ISO 13485:2016 QMS for Medical Devices
Consistently meeting customer and regulatory requirements while providing medical devices and related
services are specified in this standard for organizations involved in one or more stages of the medical
device life-cycle.
Food
ISO 22000:2015 FSMS – Food Safety Management System
A management system for organizations in the food chain which, regardless of size, need to demonstrate
the ability to control food safety hazards to ensure that food is safe at the time of consumption.
Energy and Environment
ISO 14001:2015 EMS – Environmental Management System
A management system which organizations use to enhance environmental performance through managing
environmental responsibilities and contributing to sustainability initiatives
ISO 50001:2011 EnMS – Energy Management System
EnMS enables an organization to follow a systematic approach in achieving continual improvement of
energy performance, including energy efficiency, use and consumption.
Business Continuity, Security, Service and Risk Management
ISO 22301:2012 BCMS – Business Continuity Management System
A structured long-term, pro-active and responsible approach which aims to protect against, reduce the
likelihood of occurrence, prepare for, respond to, and recover from disruptive incidents when they arise.
ISO 27001:2013 ISMS – Information Security Management System
A risk-based information security standard specifying requirements for establishing, implementing,
maintaining and continually improving an information security management system within the context of the
organization through a coherent set of policies, processes, and systems.
ISO 31000:2009 ERM – Enterprise Risk Management
Effective and business focused ERM solution covering the critical processes and operations based on
guidelines from COSO framework as well as best practices recommended by ISO 31000.
ISO 20000-1:2012 SMS – Service Management System
SMS focuses on best practices intended to align service provider’s processes and resources towards
delivery of services to surpass customer expectations.
Social Responsibility
ISO 26000 Guidance on Social Responsibility
Established guidelines on social responsibility intended to assist organizations, regardless of size or
location, in contributing to sustainable development while taking into consideration societal, environmental,
legal, cultural, political and organizational diversity, and differences on economic conditions