Green-Belt-Project-Storyboard-v2.0-Template-GoLeanSixSigma.com

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Green Belt Project Storyboard Template
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Storyboard: The 5 Tenets
1. Tell Your Story Succinctly
–
Use a maximum of 15 Slides (plus a title page) to describe your project
–
Make sure the flow of the project story is logical
–
Clearly illustrate your analysis and how solutions/countermeasures address the root causes
–
Let visuals (graphs, charts, maps, pictures etc.) do most of the work
–
Add a “Key Take Away” to each slide to make it clear to the reader what you learned at each step
2. Use the Tools Wisely
–
Show that you understand the DMAIC method by selecting the right tools for the right reasons
during each Phase
3. Label Your Graphs Clearly
–
List the metric name, the time frame and the axes names/units for each chart (along with the “Key
Take Away”)
4. Show the Improvement in Full
–
Make accomplishments clear – list each measureable waste reduction, savings, margin increase,
cycle time reduction, increase in customer satisfaction, etc.
5. Use the Appendix for Overflow
–
Include up to 10 slides for visuals that may help readers who would like more background on your
project, and Include a “Key Take Away” for every slide in the Appendix
Executive Summary
Questions & Activities
to Address:
•
Use the Executive Summary template to
create a one-page summary of the project
that includes
–
Business Case: Explain the reason the
project matters to the organization
–
Root Cause Analysis: Describe project
discoveries
–
Solutions Implemented: List the
countermeasures used for root causes
–
Project Results: List the project savings,
gains, cost avoidance, cycle time reduction,
customer satisfaction, etc.
–
Graphical Display of Improvement:
Provide a visual that proves you made a
positive difference in the process
* See Bahama Bistro Sample Green Belt
Storyboard
Key Words
(Specific To Your Industry)
• List all words and acronyms
that are specific to your industry
and key to understanding your
project
• Provide a brief description or
definition of each term
• List in alphabetical order
• Keep in mind that this
document will be viewed by
those who are not in your
industry or familiar with your
process or industry
Define Phase
Questions & Activities to Address:
• How and why the project was selected?
• Who was the customer and what did they require?
• Was the process data or process driven?
• What kind of map did you use (Swimlane, Value Stream, etc.)
• Did you complete an 8 Wastes assessment of the process?
• Did you complete a 5S Assessment (or in the Improve Phase)?
Potential Define Visuals*
• Project Charter or A3
• SIPOC
• Swimlane Process Map, Value Stream Map, other
• VOC Translation Matrix
• Primary Metric Chart (Baseline data if available)
• 8 Wastes Checksheet
• 5S Transactional Assessment
• 5S Manufacturing Assessment
*Final Storyboard will include a restricted selection of templates/visuals
Define Phase - Bahama Bistro
Define Phase Tollgate
 Complete the elements of the Project Charter
 Collect the Voice of the Customer and make customer requirements
measurable
 Create a high level map of the current
 Update charter and inform stakeholders
Measure Phase
Questions & Activities to Address:
• What was the approach to Data Collection? (Who measured, when,
for how long?)
• What was the approach taken to validate that data collection method
produces accurate results?
• What is the understanding of the process baseline(s) measures and
what is the gap between the baseline and the goal?
• What were the results of the Process Walk?
• What is the understanding of the potential issues?
Potential Measure Visuals*
• Data Collection Plan
• Operational Definitions
• Efficiency and Effectiveness Matrix
• Sample Data Collection Sheet – Checksheet used
• Graphic Display of Baseline Data - Time Series Plots, Control
Charts, Box Plots, Histograms, etc.
• “Before” Work Area Layouts
– Photos, diagrams, Spaghetti Maps
– Include distance travelled and time involved
• Cost Of Poor Quality (COPQ) Calculations
• Threats & Opportunities Matrix
*Final Storyboard will include a restricted selection of templates/visuals
Measure Phase - Bahama Bistro
Measure Phase Tollgate
 Select Baseline Measures
 Develop a Data Collection Plan with Operational Definitions and
create data sheets if needed
 Develop a Sampling Plan and calculate data needs
 Collect Baseline Data
 Update Project Charter and inform Stakeholders
Analyze
Questions & Activities to Address:
• What was the approach to process and data analysis along with key
insights?
• Provide the list of prioritized root causes (critical Xs and their impact
on Y or primary metric)
• Illustrate the path to uncovering and verifying root cause(s)
• What are the Hypothesis?
• Were Hypotheses validated or disproven?
• Were there any Quick Wins and if so what were the results?
Potential Analyze Visuals*
• Fishbone Diagram with Five Whys
• Value and Cycle Time Analysis – wait time vs. work time
• Value Stream Map
• Hypothesis Testing Plan
• Graphs that show relationships or findings (e.g. Box Plots, Pareto
Charts, Histograms, Time Series Plots, Control Charts, etc.)
*Final Storyboard will include a restricted selection of templates/visuals
Analyze Phase - Bahama Bistro
Analyze Tollgate Checklist
 Identify root causes using data analysis, process maps, Five Whys
or Fishbone Diagrams
 Develop a Root Cause Hypothesis
 Collect data to prove or disprove Root Cause Hypotheses
 Update your Project Charter and inform Stakeholders
Improve
Questions & Activities to Address:
• Provide a list of improvements made and to-be made
• Describe the approach to prioritizing and selecting solutions that
eliminated root causes
– Barriers and efforts to overcome them
– Mistake-proofing and other risk management methods employed
– Pilot results and changes made to solutions
• Describe the Implementation Plan and results
Potential Improve Visuals*
•
5S Transactional Assessment
•
5S Manufacturing Assessment
•
Impact Effort Matrix
•
Weighted Criteria Matrix
•
Final Workplace Layout (updated Spaghetti Map)
•
Cross Training Matrix
•
Training Plan
•
Pilot Checklist
•
FMEA
•
Implementation Plan
•
Graphic display of change to Primary Metric (before and after)
•
Future State Map
*Final Storyboard will include a restricted selection of templates/visuals
Improve Phase - Bahama Bistro
Improve Tollgate Checklist
 Use team brainstorming to generate solutions to address the root
cause
 Run a pilot of the solutions if needed
 Implement solutions to address root cause
 Celebrate with the team and recognize them for their efforts
Control
Questions & Activities to Address:
•
How the project will be monitored and what are the Response Plans?
–
Who is doing the monitoring, how often and how
–
Are the Trigger Measures based on Control Charts?
–
Will there be ongoing 5S inspections?
•
Describe the Control Plan that ensures the gains are maintained over the long term
•
What documentation and standardization has been completed regarding the improved
process?
•
What visual management techniques will ensure adoption of process changes? (include
pictures where appropriate)
•
How will you demonstrate improved process performance over baseline?
–
Control Charts, other
•
How has the Process Owner been prepared for hand-off and what is the Communication
Plan?
•
What were the lessons learned?
Control - Bahama Bistro
Potential Control Visuals*
• Monitoring Plan
• Response Plan
• Control Plan
• Control Chart and/or other graphical tacking methods
• New Procedure Audit
• Communication Plan
• Innovation Transfer Opportunities
*Final Storyboard will include a restricted selection of templates/visuals
Control Tollgate Checklist
 Create a system and/or process to monitor results
 Complete documentation of the processes and procedures
 Create Response Plans in case there is a drop in performance
 Hand over formal ownership to the process owner
Appendix
• Include supporting documentation, process maps and data charts
provide evidence of tool applications or helpful project background
• Keep to 10 Slides maximum
• Add the “Key Take Away” for each slide
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Appendix – Bahama Bistro
Appendix – Bahama Bistro
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