1. There were few problems that i have encountered personally at my work/training; first is, of course, having a new environment made me feel nervous, I was quieter
than usual and i felt so uneasy therefore my performance was compromised.
I overcame this by reminding myself that what i felt that time was normal and
that I'm not the first person to be in that kind of situation so i should be just fine. Also, I reminded myself that i might make a mistake but it won't be
the end of the world. What helped me even more is when my superior said to me
that "Nobody expects perfection on the first day" that words surely made me feel
comfortable and welcomed at the same time.
Next problem was the age gap between me
and the people at the office. At first I have no idea how to relate with them,
having
the fact that i get easily intimidated by someone older than me i did have a hard time striking up a conversation. But as the time by, I have gathered my courage and learned that an age gap doesn't mean a gap in conversation; we have grown up in different times
and experienced different things so we have a lot to talk about. I also enjoyed opening
myself on learning new things. I actually felt that we developed a strong harmonious
relationship.
2.In my opinion, there are all sorts of reasons someone might feel somehow justified
in stealing from other people or an entity, and if the person has fallen on hard times,
the act itself might stir some compassion. But at the end of the day,regardless of
the cause or the reason of the employee, the act itself is wrong and there should be an appropriate punishment. As to the situation, I'm going to call the attention of his superior or the one who has in the right place or position so that there will be
a professional way of dealing with this kind of issue and eventually coming up with a desirable solution.
3. I'm going to respond to these tasks positively and accept the
challenges these changes have because If I'm going to dwell on my frustrations, I will soon find myself mired in
negativity. As to the situation, I'm going to work on the project that is urgent and important and work with the other one afterwards. I know that these requires a lot of energy and effort but I also know that my
superiors
are giving me these tasks to have an opportunity for personal and professional growth because after all, we all need someone to push us beyond our limit to become the better version of ourselves.
4.In my opinion, Even when things start to go bad, the basics of good service still
matter, hence, If i am the manager
of this food service company im going to deal with them calmly, politely and friendly.
I'm going oto put myself in their shoes and express deep understanding for what
they might be feeling about with the issue.
For me, it is crucial that you acknowledged their emotions whether or not
they're justified so they will feel like they have been truly heard. Then im going to apologize to them; saying sorry costs nothing, but it can
completely turn a situation around to a positive one.
5. I know i have to improve my communication skills as a professional. I just realized this recently
that i have the mistake of thinking that in everything I do my work or action itself can be easily understand and make an impact or connection with others so I don't have to explain anything about anyone. But now, I learned that i have to advertise and showcase myself through active communication to be understood and actually connected with others.As of that matter, im going to give my best everyday to be involved and confident in speaking with others. I'll fight over the Nervousness and shyness that im feeling that often leads lead to stammering and ineffective communication. I'll Learn to keep a control my emotions and be very careful about what i say and how i say things.