1/19/2017
HPE StoreEver MSL6480 Tape Library
HPE StoreEver MSL6480 Tape Library
HPE MSL family is the market leader in <100 slot tape automation segment
and our goal with the introduction of the MSL6480 is to grow this market
share, and take advantage of the growing scalable mid­range tape library
market (101­150 slot).
Customers are demanding:
Highly scalable solutions to meet uncertain data growth
The ability to get the right size and right price for their environment
Ease of use, installation and configuration
Reliability
The MSL6480 is designed to meet these needs by providing a single,
unified and highly scalable solution.
Setting the gold­standard for mid­range tape libraries
A single, unified solution to economical, scalable capacity, and performance
that simplifies both short­term data protection and long­term data retention.
Save time—Easy to deploy, use, scale, manage and service
Save money—Optimize rack­space, leverage existing tape investments
Reduce risk—Enterprise­class manageability, reliability, and security
Enterprise­class scalability, simplicity and reliability at a mid­range price point
The HPE StoreEver MSL6480 Tape Library has been designed from the outset for scalability, which allows
customers to grow the library as data growth requires.
6U building blocks
Base Library
Expansion Module
Scalable
From 1 to 7 modules
From 80 to 560 slots
From 1 to 42 HH LTO
drives
Continued focus on ease of
use
User installable
User scalable
User serviceable
Color touch OCP
Wizards for installation and configuration
HPE MSL6480 wins in the mid­range tape library market
Scale up to 560
slots
Highest scalability in the industry
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
HPE StoreEver MSL6480 Tape Library
Scalability
42 HH drives
1.3x more scalable capacity, 2x faster
performance
Highest storage density in the industry
Up to 1.85x more data storage in same
footprint
Density
81 TB per 1U rack
space
Ease­of­
use
Customer installable,
expandable and
serviceable
Simplest expansion of any mid­range
library
Security
Library based
encryption, no ISV
support required
Library­based encryption and key
management capability, lowest­cost and
least complicated of any mid­range library
ROI
Leverage existing
HPE MSL investment
Re­use HPE MSL2024, 4048, 8096 drives
and media
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
HPE StoreEver tape family
HPE StoreEver tape family
Whatever the environment, there is a StoreEver platform that fits.
HPE Tape Portfolio includes from standalone drives to autoloaders, business class libraries to enterprise level
libraries.
The MSL6480 is positioned between the existing MSL family and the ESL G3 tape libraries, and is also targeted
to replace EML sales volume.
HPE LTO Tape
Drives
HPE 1/8 Tape
Autoloader
HPE MSL Tape Libraries
HP ESL G3
Tape Libraries
DAS and LAN
archive, backup
and DR
Entry level
automation for
DAS and LAN
archive, backup
and DR
Automation and
Management for DAS,
LAN, and entry­level SAN
archive, backup and DR
Large­scale
data center and
SAN archive,
backup and DR
—scale from
100 to 7000
slots
Up to 6.25 TBs*
Up to 50 TBs*
Scalable up to 3.5 PBs*
Scalable up to
71.6 PBs*
Security—Complete hardware data encryption solutions available for LTO­6, LTO­5 and
LTO­4
Manageability
HPE TapeAssure Advanced proactively monitors your tape drives and media
HPE StoreOpen with HPE LTFS for tape­based file management and interchange
Small
Medium
Enterprise
*with LTO­6 (2.5:1 compression)
The following drives are supported in the HPE 1/8 G2 Autoloader and MSL2024/4048/6048/8096 Tape Libraries:
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
HPE StoreEver tape family
Ultrium 448 SCSI (HH)
Ultrium 920 SCSI and SAS (HH)
Ultrium 960 SCSI and Fibre (FH)
Ultrium 1760 SCSI and SAS (HH)
Ultrium 1840 SCSI and Fibre (FH)
Ultrium 3000 SAS and Fibre (HH)
Ultrium 3280 Fibre (FH)
Ultrium 6250 SAS and Fibre (HH)
Ultrium 15000 SAS and Fibre (HH)
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
HPE StoreEver MSL Tape Libraries—Family positioning
HPE StoreEver MSL Tape Libraries—Family positioning
The following table provides an overview of each of the HPE MSL StoreEver Tape Libraries and enables an at­a­
glance comparison with the new HPE MSL6480.
NOTE: The 8096 will be going EOL at some point in the future and is to be replaced by the MSL6480.
MSL2024
MSL4048
MSL8048/8096
MSL6480
8U form factor
Size
2U form factor
4U form factor
48 slots
Capacity
(2.5:1
compression
—LTO­6)
(2:1
compression
—LTO­
5/4/3)
Native
Interfaces
150 TB
LTO­6
72 TB
LTO­5
38.4 TB
LTO­4
Scale from 6U ­
42U
300 TB
LTO­6
144 TB
LTO­5
76.8 TB
LTO­4
Fibre
Channel
Fibre
Channel
SCSI
SAS
SCSI
SAS
96 slots
300
TB
LTO­
6
144
TB
LTO­
5
76.8
TB
LTO­
4
Fibre Channel
SCSI
SAS
600
TB
LTO­
6
288
TB
LTO­
5
153.6
TB
LTO­
4
Scale from 80 to
560 slots
500 TB to
3.5 PB LTO­
6
240 TB to
1.68 PB
LTO­5
Fibre Channel
SAS
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
HPE StoreEver MSL Tape Libraries—Family positioning
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
MSL6480 base module
MSL6480 base module
Click the following links to see the front and rear panel of MSL6480 base module.
Front panel
Rear panel
Front panel
Item
Description
Item
Description
1
Magazine access door
6
Error LED, amber
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/3
1/19/2017
MSL6480 base module
2
Power button
7
Attention LED, amber
3
LCD touch screen
8
Clean LED, amber
4
USB port
9
Ready LED, green
5
Mailslot, magazine
access door
10
Unit Identification
(UID) LED, blue
NOTE: An expansion module would not have the OCP, power button, LEDs, or USB port.
To top
Rear panel
This is the back of a base module, although the rear of the expansion module is very similar.
Item
Description
Item
Description
1
Power supplies
6
Expansion module
interconnect port
2
Chassis fan
7
Controller health status
LED, green
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/3
1/19/2017
MSL6480 base module
3
Expansion module
interconnect port
8
UID LED, blue
4
USB port (base
module only)
9
Half­height tape drive
locations
5
Ethernet port (base
module only)
10
Module alignment
mechanism
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
3/3
1/19/2017
Redundant power supplies
Redundant power supplies
36V power supply
Redundant supplies are standard
Two supplies needed in each module are needed for redundancy
Different supplies than MSL G3
Item
Description
1
White—AC power is connected
2
Amber—The power supply has experienced a fault
condition, such as the fan not running, temperature too
hot, or producing power that is outside specifications.
3
Green—The power supply is operating correctly.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Module alignment mechanism
Module alignment mechanism
The module alignment mechanism serves two functions.
1. Locks rear of modules together to provide rear alignment.
2. Provides safety check to ensure that robot cannot be active if module is slid out of place. So there is a
sensor that detects if the lock is in place, and if it is not in place where expected the robot will not be allowed
be directed to move.
On a single module library the lock remains in unlocked position. Bottom module should always have the lock in
the unlocked position to prevent interference with anything below it.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Chassis fan
Chassis fan
Chassis fan, exists on each module. It installs over the drive power boards. The fan only provides extra cooling
margin; thus, it is not a monitored or controlled fan at this time (no event ticket if the fan is not installed).
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Drive power boards
Drive power boards
Drive power boards, left and right (the drive boards are located behind the chassis fan and the chassis fan has
been removed from this image). The boards will ship pre­populated per module, regardless of drives shipped.
Each board converts power for three drives (left most power board powers the top three drives, right board
powers the bottom three drives). If you ever see three drives with no power, then the boards are to check.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Base controller board
Base controller board
Base controller board is the main brains of the library.
It has Ethernet port for customer LAN connection (in the near future, a second Ethernet port will be added for
diagnostics). If there are two Ethernet ports, use the bottom one (labeled “MGMT”).
It controls communication to robot and other modules; houses main library database.
It houses upper and lower expansion cable ports.
It has USB port—this is where the USB MSL Encryption Token is placed.
It runs DHCP server for internal library network.
NOTE: No external serial port.
The rear blue UID LED is on this board (blinks in synch with the blue UID LED on the front bezel). There is a
green heartbeat LED on this board that indicates library is operational. If the LEDs on the controller boards are
solid amber the board either needs reset or possibly could mean hardware fault.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Expansion controller board
Expansion controller board
There will be one expansion controller board per expansion module.
Expansion controller board has only upper and lower expansion module connectors. Firmware on expansion
controller board will auto­level on CRU operation. Expansion controller board uses TCP/IP to communicate to
base module controller.
There is a green heartbeat LED on this board that indicates board is operational. If the LEDs on the controller
boards are solid amber the board either needs reset or possibly could mean hardware fault.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Interconnect cable
Interconnect cable
External cable provides both data communication and sensor electrical lines between modules, in daisy­chain
method. These cables are only needed if an expansion module is present.
Proprietary cable (cannot get replacement “off the shelf”).
For safety reasons, disconnecting a cable will power off an expansion module.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Robotics
Robotics
Each MSL6480 has a single robot, which comes with the base module. The MSL6480 robot uses a novel
approach to inter module travel when expansion modules are present. The robot uses front and back gear rails to
ride vertically and between modules. It is a single FRU, its firmware auto levels to the base module firmware. The
robot communicates to the base module via a spooling cable connection (think umbilical cable).
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Robot shipping lock
Robot shipping lock
An important part of the robot is the shipping lock. Unlike past products, the MSL6480 has a shipping lock that
automatically disengages so it cannot be forgotten.
Shipping lock engaged on power down to prevent robot from moving vertically when no power is applied.
Unlocks automatically upon power up.
Using the front power button for shutdown will cause the robot to lock itself.
IMPORTANT: During robot FRU procedure, be sure the lock is in either the fully locked or fully unlocked
state. The robot cannot recover if the lock is left in an in­between state.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Spooling mechanism/Spooling cable
Spooling mechanism/Spooling cable
Spooling mechanism, and associated spooling cable, allows the robot to communicate back to the base module
library controller. It contains a spooling cable that extends up to three modules above or up to three modules
below the base module. it is installed on the left side of the base module, behind the left magazine.
IMPORTANT: Be careful to never crease the spooling cable.
NOTE: The above image shows the spooling cable end retracted, normally it is attached to the robot
connector.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Mailslots/Magazines
Mailslots/Magazines
Each module has left and right magazines and a configurable mailslot magazine. Each maagzine has 40 physical
slots (four columns of 10 slots each).
The right magazine is the only side that contains 10 configurable mailslots (removable mailslot magazine). The
magazine access door covers the magazine. Magazines operate on slides.
Left and right magazine doors snap closed, but do not lock. They can be opened via RMI/OCP or manually (see
zoomed in circle in the below picture for manual release graphic).
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Bezels/OCP
Bezels/OCP
The bezels are removable, the base module bezel must be removed to replace the OCP. Expansion module
bezel contains only a window, not an OCP.
Front power button:
Press and hold for 3 seconds to initiate soft shutdown; this also allows the robot to move back to the base
module.
Press and hold for >10 seconds to do a hard shutdown.
NOTE: On the power button, when it is pressed for 3 or 4 seconds, be patient and give it time to perform
the soft shutdown. This includes power off drives, saving DB, and parking the robot.
If needed, OCP calibration can be performed via RMI system diagnostic.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Front bezel LED indicators
Front bezel LED indicators
Front bezel LEDs match the MSL G3 products in function, although some behavior is different.
Item
Description
UID
Blue when activated. The unit identification (UID) LEDs are controlled by the
user through the OCP and RMI Maintenance > UID LED Control screen.
The UIDs on the OCP and back panel are activated and deactivated
together. The UIDs are helpful for locating the library in a data center.
Ready
Green, steady when power is on, blinking with tape drive or library robotic
activity.
Clean
Amber when a tape drive cleaning operation is recommended.
Attention
Amber if the library has detected a condition for which user attention is
necessary, but that the library can still perform most operations.
Error
Amber if an unrecoverable tape drive or library error occurs. A corresponding
error message is displayed on the LCD screen. User intervention is required;
the library is not capable of performing some operations.
NOTE: Closing event tickets using the RMI/OCP will alter the LED states accordingly.
NOTE: The LEDs match the health status of the library. So if there is an open critical event, the error
LED will be lit.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Front bezel LED indicators
Front USB is also on the bezel. This USB port can be used for upgrading library firmware, pulling support tickets,
and saving configurations.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Top/bottom cover
Top/bottom cover
Each library needs a top and bottom cover in place before the robot will operate. Both covers look and behave in
the same. When adding a new module or FRUing an existing base or expansion chassis, the top or bottom cover
is moved to the top/bottom of that new module.
The covers slide back into place, and must slide back far enough for the springed clip to pop up.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Rail kit
Rail kit
MSL6480 uses a 3­part rail system:
Outer rail attaches to the rack.
Middle rail allows the module to slide into the rack rail.
Inner rail attaches to the module itself.
Each module comes with its own rail kit, thus the rail kit installation is required during base/expansion module
install.
NOTE: Do not forget the clip nut, this is a common installation mistake.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Location information, weights, and dimensions
Location information, weights, and dimensions
Supported racks (only HPE racks are supported), and other weights and dimensions:
Rack requirements:
HPE Intelligent Series
HPE Rack 5000, 10000 Series
HPE Rack System/E
Rack space: 6U for the base library and each expansion module requirements
Room temperature: 10­35º C (50­95º F)
Power source AC power voltage: 100­127 VAC; 200­240 VAC
Line frequency: 50­60 Hz
Weight without drives: 41 kg (90 lb) or media
Weight with drives: 71 kg (157 lb)
NOTE: These modules are heavy, and installation should be done with a lift, and if at all possible two
people to help direct the module onto the rails.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Miscellaneous hardware
Miscellaneous hardware
The following pictures provide further information on some sensors and miscellaneous parts.
Right side
1. Top cover sensor
2. Right magazine closed sensor
3. 4­way magazine/mailslot motor (controls
both left and right magazine and mailslot
operations)
4. Left side magazine drive shaft (controlled by
motor on the right side)
5. Magazine/mailslot board
6. Magazine close assist HW
7. Robot vertical position guide (rbot ravels up
until it no longer senses guide rail)
Left side
1. Magazine closed
sensor
2. Magazine release
mechanism (can be
released via motor or
mechanicall ia release
slot at front of each
magazine)
3. Magazine close assist
HW
4. Top cover alignment
assist slot
5. Magazine motor drive
shaft (comes from
motore over on the
right side)
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Miscellaneous hardware
6. Spooling mechanism
cutout in firewall
7. Spooling mechanism
shelf
8. Bottom cover
alignment assist slot
NOTE: CRU parts are not supplied for these items, and if they fail it would result in a module
replacement. There are both an expansion module FRU and base module FRU setup for this.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
MSL G3 and MSL6480 login screens
MSL G3 and MSL6480 login screens
Both the existing MSL G3 library family and the MSL6480 libraries have a similar way to log into their Web
Management Interface—just point your browser to the library’s IP address.
Both libraries have the same accounts available:
User (view status and configuration, but cannot change anything)
Administrator (view status, configure library, update firmware, and more)
Service (used by HPE Support and partner service engineers)
MSL G3 library login screen
MSL6480 library login screen
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Home screen comparison
Home screen comparison
Click on the links to see the comparison between MSL G3 and MSL6480 home screens.
On the bottom right part of the MSL6480 home screen, note the six main function buttons, under each there is a
list of sub functions. On the left side a list of found modules and drives and library information are given. On the
right side of the home screen information and configuration events are listed. At the top the health and status of
the library can be seen, and the all important home button.
MSL G3 library home screen
MSL6480 library home screen
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Startup wizard
Startup wizard
OCP startup wizard can be seen upon first power up and after defaults restored. The wizard helps you configure
admin password, network configuration, date and time.
Best­use case might be to:
1. Use OCP wizard to set admin password and networking.
2. Exit from the wizard.
3. Finish configuration from the RMI.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
RMI/OCP
RMI/OCP
Default Administrator password is null. Initial password must be set via OCP before RMI can be used (exactly the
same behavior as MSL G3).
OCP shares look of RMI, but only contains key operations and less complex configuration procedures. For
example, on OCP you cannot configure partitioning, drive settings, encryption, and so on.
There is an OCP startup wizard that can be used if desired. The RMI must be used to configure partitions,
encryption, IPv6 and other complex features.
Service login uses same password and login behavior as the MSL G3 products.
Click the following links to see more details.
OCP
RMI
OCP
OCP has a resistive color touch screen. Do not expect the same touch responsiveness as a capacitive cell phone
screen. OCP calibration can be evoked from the OCP/RMI.
To top
RMI
Main RMI pages
Open Mailslot: Allows the user to select a single mail slot to be opened.
Open Magazine: Allows the user to select a single magazine to be opened.
Configuration: Configuration for all system settings, including network configuration, SNMP, SMTP, date/time,
drive settings, partitioning, encryption, user accounts, saving configurations, restoring defaults, and CVTL
setup.
Maintenance: System tests, pulling support tickets, upgrading drive and library firmware, system reboot,
moving robot to base module, and enabling the UID.
Operation: Moving media, alternative location to open mail slots and magazines, force drive eject, drive
cleaning, and initiating another inventory.
Status: Viewing library status and component status.
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
RMI partitioning wizards
RMI partitioning wizards
Basic wizard
The user can only define number of partitions, and for each partition they can define barcode length reported to
host, and barcode alignment.
The library determines which drives will be master, and divides slots and mail slots.
NOTE: Running the basic wizard will delete all existing partitions, and the library will create new
partitions.
Expert wizard
User can define partitions in any way they choose (granularity of 5 slot increments).
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Viewing library health and status
Viewing library health and status
To view the library health and status look at the top of the RMI or OCP.
RMI/OCP shows library health status. If there are outstanding warning or critical events, you can click on the icon
to see the event list. Library Status changes depending on whether the library is idle, moving, offline, upgrading
firmware, and so on.
Viewing events is similar to ESL G3 events. The event can be closed, however, this does not necessarily mean
the underlying issue has been resolved. For example, if a redundant power supply fails, you can close the event.
If the issue remains, then the next time the library checks power supplies, another event will be generated. Some
events auto­close after the issue has been resolved; others must be acknowledged by the user and closed
manually.
Example event: You can close the ticket (changes state health state), click troubleshooting, or cancel.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Move media numbering
Move media numbering
To give a clear indication of source and destination locations. A <module number>.<physical slot number>
numbering scheme is shown on the OCP/RMI based moves.
Example from two module system: Source Slot (2.1) to destination Slot (1.1) would move from slot one in the
upper module to slot one in the bottom module.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Firmware upgrades
Firmware upgrades
Library firmware upgrades are supported via RMI/OCP (not L&TT), and are very easy. One library image
upgrades the base controller, robot (if needed), and expansion modules.
Drive firmware upgrades are faster than MSL G3 was, and parallel upgrades of one type of drives can be done
at a time.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Support tickets
Support tickets
Support tickets can be pulled for library and drives, however only one drive at a time can be pulled. Library tickets
can get pretty large on busy systems, ~15 MB.
Drive support tickets do include trace logs, which should make supporting drive issues easier.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
MSL6480 logical module and drive numbering
MSL6480 logical module and drive numbering
Modules, drives, and slots are numbered 1­based, starting from the bottom. Gaps are supported in between
drives. If you move modules or drives around after initial discovery you need to restore defaults to clear prior
positioning.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
MSL6480 logical slot numbering
MSL6480 logical slot numbering
Slot numbering is bottom to top, front left to back left and then around to the right side.
Item
Description
1
Left magazine
2
Right magazine with the mailslot disabled
3
Right magazine with the mailslot enabled
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
MSL6480 element numbering
MSL6480 element numbering
Same element addresses as MSL G3.
Starting element addresses in decimal:
Slot = 1001
Picker = NA
Drives = 1
I/E slots = 101
Starting element addresses in hex are:
Slot = 0x3E9
Picker = NA
Drives = 0x1
I/E slots = 0x65
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
MSL6480 pseudo­physical numbering
MSL6480 pseudo­physical numbering
Physical numbering for modules
Library firmware physically numbers modules from Base module point of
view, and knows three modules below Base are possible and three
modules above Base are possible.
Base module is physical module number 4.
Physical numbering for drives
Library firmware physically numbers drives from Base module point of
view, and knows 18 drives below Base are possible.
Base module bottom drive is physical drive number 19.
IMPORTANT: Pseudo­physical numbering can be important for some troubleshooting and reading some
events.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Drive usage
Drive usage
Supports exact same physical drive canisters and drive
personality as MSL G3.
No SecureManager functionality at first release. Any zoned
in host will see connected drive.
Drives do not have to be installed in order, gaps between
drives are tolerated.
Supports both FH and HH drive canisters.
NOTE: FH tape drives can only be installed in the very top, very bottom, or middle pair of half­height
drive bays.
IMPORTANT: After initial install of drives and modules, re­arranging of drives and/or modules will
require resetting default settings to rediscover the new positions. If you see a greyed­out drive like the
one below, this is likely a drive that was removed or had its position changed.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Partitions
Partitions
MSL6480 supports up to 20 partitions.
Very flexible partitioning scheme.
Each partition requires at least one
unique drive and at least five storage
slots.
Partition slot granularity is five slots;
however, partitioning scheme is much
more flexible than MSL G3.
Partition slot assignment does not have
to be contiguous.
Each of the partitions in the example
graphic at left is valid.
NOTE: As of first release, after restoring defaults, a library will not have any partitions defined.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Encryption
Encryption
USB MSL Encryption Kit supported (same SKU as MSL G3 kit).
Encryption kit will supply keys to LTO4, LTO5, and LTO6 tape
drives.
USB encryption token should only be installed in the rear USB port
of the base module only.
For more background on the USB encryption kit, please read the
associated user guide.
ESKM and KMIP support are future features.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Opening mailslots or magazines
Opening mailslots or magazines
Both OCP and RMI can be used to open either the mail slots or the magazines. Once unlocked from the
RMI/OCP, the mail slot or magazine will remain unlocked for 30 seconds; if not opened in that time, it will relock
(same behavior as MSL G3). Opening the magazines takes the robot to an offline state, but does allow for easier
bulk loading.
NOTE: Only one mail slot or magazine can be opened at a time.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Moving robot to base module
Moving robot to base module
Prior to extending any module, the robot must be moved to the base module. This prevents the spooling cable
from being damaged. After 5 minutes of idle time, the robot will automatically move back to the base module. The
RMI/OCP both have a “move robot to base module” function to allow the robot to be proactively moved to the
base module. The front power button, when pressed for three seconds, will invoke a soft shutdown procedure
that also includes a function to move the robot back to the base module.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Network management
Network management
SNMPv1, v2 support
SMTP support
SSL (https)
Basic IR­S support planned with version 7.0.8
CommandView TL integration
IPv4 static & DHCP/IPv6 manual and stateless
Default network config is IPv4, DHCP enabled; if no DHCP server present the unit defaults to 169.254.x.x
NOTE: No CLI (command line interface) support at this time.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Use properly labeled media
Use properly labeled media
MSL6480 currently does not support unlabeled media. User must use properly barcoded media to ensure
cartridge detection.
Library supports barcode ending move restrictions (i.e. it will not move L6 ending barcode into LTO5 drive).
Up to 15 character barcodes are supported, but as always HPE recommends standard, high­quality eight
character barcodes.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Supported platforms
Supported platforms
The table shows the supported platforms.
Operating systems
supported
Microsoft Windows
2003 Server, SP2
Microsoft Windows
Vista
Microsoft Windows 7
Microsoft Windows
Server 2003 SP2
(32/64 bit)
Microsoft Windows
Server 2008 SP2
(32/64 bit)
Microsoft Windows
Server 2008 R2 64
bit
Microsoft Windows
Server 2012 (64 bit)
VMWare 3.5 and 4.0
with the supported
OS's
Browsers supported
Microsoft Internet
Explorer v8 , v9 and
v10
Mozilla Firefox
v15.0.1 or higher
Google Chrome v24
or higher
Libraries supported
ESL E­Series, EML
E­Series tape library
MSL G3
ESL G3 (Includes
support for active­
active robot)
MSL6480
NOTE: Command View TL is not supported on non­English Windows operating systems. The ones in
bold are qualified by CVTL 3.6
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Command View Tape Libraries (CVTL)—Overview
Command View Tape Libraries (CVTL)—Overview
CVTL is a manageability solution that provides a single pane for managing multiple tape libraries. It also provides
the analytics features for Drives and Tapes using TapeAssure module.
CVTL supports management of:
ESL/EML libraries
ESL G3
MSL G3
MSL6480
Click the following links to see the screenshots for:
Device panel
Administration
Licensing
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Managing MSL6480 library
Managing MSL6480 library
Click the following links for the detalis.
Adding multiple libraries
Removing multiple libraries
Connectivity check
Editing library name
Launching user interface
Health monitoring
Adding multiple libraries
Click the links to see the corresponding screenshots.
1. Click the Add Libraries Menu item.
2. Welcome Wizard appears. Click Next.
3. Enter list of library IP addresses or hostnames, comma separated.
4. Click the checkbox for the libraries you want to add.
5. Progress appears and finish is enabled.
To top
Removing multiple libraries
To remove multiple libraries:
1. Select the libraries to remove.
2. Click on the Remove Library link.
3. Wizard appears. Select checkbox and click Remove Libraries.
4. A confirmation message should appear.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/4
1/19/2017
Managing MSL6480 library
To top
Connectivity check
To do a connectivity check of the library:
1. Select the library to do the Connectivity Check.
2. Click on the Connectivity Check Action menu item/icon.
3. Confirmation message should appear.
To top
Editing library name
To edit library name:
1. Select the library to edit the library name.
2. Click on the Edit Library Name Action menu item/icon.
3. Progress bar is displayed and the panel is refreshed with updated library name.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/4
1/19/2017
Managing MSL6480 library
To top
Launching user interface
To launch the library:
1. Select the library to launch.
2. Click the Manage Library action menu item/icon.
To top
Health monitoring
CVTL monitors the health of the MSL6480 library.
To configure for receiving notification:
1. Configure the Edit Email setting. Setup SMTP server.
2. Configure the Email Notification Wizard.
a. Select the library identifier.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
3/4
1/19/2017
Managing MSL6480 library
b. Select the Alert category.
c. Configure To and From address for e­mail.
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
4/4
1/19/2017
New CVTL SKUs
New CVTL SKUs
Licensing description
SKU
HPE StoreEver MSL6480 Command View
TL Lic
TC444A
HPE StoreEver MSL6480 CV TL E­Lic
TC444AAE
HPE StoreEver MSL6480 TapeAssure Adv
Lic
TC445A
HPE StoreEver MSL6480 TapeAssure Adv
eLic
TC445AAE
NOTE: MSL6480 TapeAssure Advanced License requires one permanent Command View TL License
for MSL6480 for that library.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Managing license
Managing license
To manage license:
1. Click on the Add license Menu item/icon.
2. Select Library Model as Other Libraries.
3. Type in the license key.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Managing license
4. A successful message should appear.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Managing license
Managing license
To manage license:
1. Click on the Add license Menu item/icon.
2. Select Library Model as Other Libraries.
3. Type in the license key.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Managing license
4. A successful message should appear.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Tape assure—Recap
Tape assure—Recap
With 3.5 release of CVTL, we supported advanced tape assure graphs for:
Dashboard
Drive/Tape health
Performance of drive
Utilization of drive
Etc.
Prepared custom reports for each of these graphs.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Library overview
Library overview
To launch click TapeAssure→Libraries→Overview.
Library Overview helps in understanding the overall status (configuration, licensing information, etc.) of a library
when the last support ticket was received.
Library Overview screen is divided into two parts:
1. Overview tabular view
2. Partition tabular view
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Usage
Usage
To launch click TapeAssure→Library→Usage link.
Library Usage tells the user how the library has been used over a period of time (power on time, power on cycles,
and so on).
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Monitoring move operation data
Monitoring move operation data
To launch click TapeAssure→Library→Moves link
Move Operation Data is the number of moves performed in the library in moving tapes from drive to slot or
between the slots. It provides inferences on Robotics Utilization. It also indicates the frequency of backups done
on a library.
Click the following links to see the screenshots.
Moves (Graphical view)
Zoomed in graphical view
Moves (Tabular view)
Selection page
Selecting sample time
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Empty slots
Empty slots
To launch click TapeAssure→Library→Empty Slots link.
Empty slots are the number of empty storage slots in a library when the library support ticket was generated. It
helps customer in understanding the number of storage slots available in the library to retain the tapes. It also
helps in making the right expansion decision.
Click the following links to see the screenshots.
Empty slots panel (Graphical view)
Empty slots panel (Tabular view)
Selection page
Selecting sample time
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
More information
More information
To access more information on CVTL or other library supported by CVTL, the following TKT links are available:
Missed the earlier TKT(CVTL 3.5)? Check out Grow@ HP course id: 00708139
http://grow.hp.com/Saba/loginAsUser.jsp?
deepLinkName=CourseDetail&deepLinkParams=courseId=00708139
Other trainings:
CVTL3.5 Release: 00708139
http://grow.hp.com/Saba/Web/Main/goto/CourseDetail?courseId=00708139
ESL Training Course id: 01286064
http://grow.hp.com/Saba/Web/Main/goto/CourseDetail?courseId=00302463
ESL G3 Service & Support Training Course id: 01350702
http://grow.hp.com/Saba/Web/Main/goto/CourseDetail?courseId=00281612
HP StorageWorks MSL2024/MSL4048/MSL8096 Tape library Service and Support Course id:
00071068
http://grow.hp.com/Saba/Web/Main/goto/CourseDetail?courseId=00071068
For any further question related to CVTL3.6:
CPE Contact: colette.howe@hp.com
Project Manager: ratnakar.irrinki@hp.com
Program Manager: padma.gandhini@hp.com
Development Team: stsd­montana@hp.com
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Compatibility matrices
Compatibility matrices
Click the following links for the detalis.
Drive compatibility
System compatibility
Firmware compatibility
L&TT compatibility
Drive compatibility
The following drive types are supported:
LTO6 HH SAS
LTO6 HH FC
LTO5 HH SAS
LTO5 HH FC
LTO5 FH FC
LTO4 FH FC
LTO4 HH SAS
NOTE: No SCSI drive support for MSL6480.
To top
System compatibility
ISV application and OS support
Typical support matrix: see EBS matrix—www.hp.com/go/ebs
Browser support
Chrome
Firefox IE 8.0, IE 9.0, IE 10.0—though there are some known browser cache issues with IE (clearing browser
cache may be required in some cases)
Microsoft Certified Library Driver 3.0.0.0
http://h18000.www1.hp.com/products/storageworks/tapecompatibility.html
Windows Server 2003 x86, x64
Windows Server 2008 x86, x64
Windows Server 2008 R2 x64
Windows Server 2012
Windows XP x86
Windows Vista x86, x64
Windows 7 x86, x64
Windows 8 x86, x64
To top
Firmware compatibility
Product
Firmware version (or newer)
MSL6480 Library Firmware
4.20 (expected version)
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/3
1/19/2017
Compatibility matrices
Command View TL, TapeAssure
Advanced
3.7.00
Library & Tape Tools
4.16/5.1
LTO6 HH FC
23FW
LTO6 HH SAS
33GW
LTO5 HH FC
Y68W
LTO5 HH SAS
Z68W
LTO5 FH FC
I68W
LTO4 FH FC
H6EW
LTO4 HH SAS
U62W
NOTE: Except with versions 3.7.00 and 4.16/5.1, the versions listed in this table will be tied to our June 9th 2014
release date.
See also the firmware versions required for LTO­7 support.
To top
L&TT compatibility
MSL6480 supported by L&TT 4.16/5.1 versions
L&TT Front Panel operations not supported
Library firmware upgrade (via SCSI write buffer) is not supported
Drive firmware upgrades (via SCSI write buffer) is supported
Normal support ticket functionality is supported
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/3
1/19/2017
Compatibility matrices
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
3/3
1/19/2017
Firmware changes
Firmware changes
Click the following links for the details of the firmware changes.
4.00 firmware
4.20 firmware
4.00 firmware
Numerous firmware, OCP/RMI fixes, event enhancements.
Added a graphical view of partitions.
Added ability to close more than a single event at a time.
Added a Read Element Status fix for >265 elements—This was an RES reporting issue with libraries of 4
modules or bigger.
Added a fix for the persisting “green screen”. 3.70 firmware has a corner case issue where the OCP can get
stuck at a green screen during power­on, this is resolved in 4.00 and newer firmware.
To top
4.20 firmware
Added an event for when the library believes the shipping lock is in the incorrect position and thus cannot be
manipulated by the robot.
Event 2057: The robot shipping lock in an incorrect position.
Auto cleaning support
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Firmware changes
Auto cleaning can be enabled via either the basic or expert partition wizards. When auto cleaning is
enabled, the library automatically initiates a cleaning operation when media is unloaded from a drive
that requires cleaning instead of creating a warning event when a drive requires cleaning.
When auto cleaning is enabled, the library must have an unexpired labeled cleaning cartridge. The label
must begin with the letters CLN for the library to recognize it as a cleaning tape. The cleaning cartridge
can be in a partition slot or in a slot that is not part of a partition.
Miscellaneous changes
Added the monitoring of the chassis fans and power supply fans. So when this firmware is loaded if a
customer sees a bad fan event it would be that the fan was bad and just not detected by the older
firmware.
Added an option to migrate PLK keys to ESKM. This feature is only for current PLK customers who
have bought the ESKM hardware and license and want to migrate their keys to the ESKM.
Added options in RMI to grant the “user” user the ability to open magazines and mailslots. This allows
“user” to access the media, but not make other configuration changes.
Added a warning to both the OCP and RMI when a magazine is opened. A user should not pull on
the magazine handle until the RMI/OCP instructs them that the magazine is unlocked.
Under the service user login there is a robot auto­calibration function. This should only be ran when a
robot calibration problem is expected, which should be extremely rare. Also, this operation will only
work if the robot is new enough to support auto­calibration. The wizard will report back whether the
robot supports auto­calibration or not.
Numerous OCP and RMI enhancements.
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
KMIP encryption support
KMIP encryption support
Based on the picture from page 7 of Key Management Interoperability Protocol (KMIP): Addressing the Need for Standardization in
Enterprise Key Management © 2009 OASIS.
For more informaton go to https://www.oasis­open.org/committees/tc_home.php?wg_abbrev=kmip)
Adding KMIP support to MSL line allows media encrypted on enterprise libraries to be read by business class
libraries.
Customers will procure their own KMIP server, which includes its own install and setup procedures. Currently
SafeNet k460 and HPE ESKM 4.0 KMIP servers have been tested/approved, there are more to come.
Once the KMIP server and the library are configured, the tape drive, library, and KMIP server function together to
use encryption keys for read and write operations.
KMIP is a licensed feature for the MSL products. The feature cannot be enabled until the license is added.
MSL USB Encryption Kit is still fully supported, but note that a library can only be configured to use one
encryption manager at a time. For KMIP to be enabled, the USB token must be disabled on all partitions. It will
be very rare for a customer to use two types of encryption key management.
KMIP servers are supported on versions 1, 1.1, and 1.2.
NOTE: Even though the 1/8 Autoloader is not named in the license name, the 1/8 Autoloader does
support KMIP and thus requires a KMIP license.
SKU number
SKU description
TC468A
HPE StoreEver MSL2024/4048/8096
KMIP License
KMIP
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
KMIP encryption support
TC468AAE
HPE StoreEver MSL2024/4048/8096
KMIP E­License
Click here to see the MSL6480 new license SKUs.
Click here to learn about KMIP FAQ.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
ESKM encryption support
ESKM encryption support
Added support for HPE ESKM servers. MSL6480 supports the entire SKM/ESKM family (ESKM 1.1, 2.1, and
3.0 servers).
ESKM support allows the MSL6480 to interoperate with encrypted media written on other HPE Enterprise
tape libraries like the EML­E and ESL G3.
ESKM support is a licensed feature, and requires 4.00 FW or newer.
Click here to see the MSL6480 new license SKUs.
NOTE: The library can only be configured to use one encryption manager at a time. For ESKM to be
enabled, the USB token must be disabled on all partitions. It will be very rare for a customer to use two
types of encryption key management.
Click the following links for the detalis.
An example deployment of HPE ESKM
HPE ESKM 3.0 node (AJ585A) components
New Security User Usage overview
An example deployment of HPE ESKM
A pair of HPE ESKM nodes are clustered together and additional cluster nodes can be deployed for cross­site
redundancy.
A security officer enrolls the tape libraries as clients to the key management cluster and creates the key
management policies.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/3
1/19/2017
ESKM encryption support
After this the libraries automatically retrieve keys from the HPE ESKM based on a media ID.
The keys are automatically replicated between the nodes on site and also across geographies to other sites.
The encrypted data on tape cartridges is stored off site and the keys for future decryption are archived on
each of the HPE ESKM nodes and in backup files.
For audit and compliance purposes a record of key management operations are logged and digitally signed.
The value of HPE ESKM is the automated, secure and high availability of keys for its encryption clients.
To top
HPE ESKM 3.0 node (AJ585A) components
Software
(Included, pre­
installed and
configured)
Hardware
(Included, pre­
installed and
configured)
Hardened Linux OS, all unused
ports/services blocked, no root
access
Key services, key database, web
and CLI admin, clustering, logging,
online Help
Local Certificate Authority for
creating client certificates
Backup, restore, cluster
synchronization, health monitoring
Hardened FIPS 140­2 Level 2
enclosure, dual locking bezel, rack
and power switch security
4­core Intel® Xeon® 2.5 GHz
processor, 15 MB L3 cache, 16 GB
DDR3
Dual RAID­1 (mirror) 300 GB disk
drives, RAID storage controller, BB
write cache
6­fan redundant cooling, quiet
variable­speed, 50–95° F (10–35°
C)
Dual RJ­45 10/100/1000
autosensing network ports, (1) serial
console port, (1) video port
Dual 460 W power supplies with
fans, dual power cords, 100­
240VAC, Frequency 50/60 Hz
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/3
1/19/2017
ESKM encryption support
Accessories
(Included)
Mounting rails, 2 sets of keys, serial
cable, documentation CD
(1) Client License (BB741AA)
included per HPE ESKM node
To top
New Security User Usage overview
With the introduction on ESKM, the need for a separate Security user is important. Some customers demand a
separate Security user that is separate from the admin user.
The Security user default password is security, and it is recommended that even for customers not using
ESKM, that they change the default password for all users including the security user to prevent unwanted
logins.
IMPORTANT: The Security user is an administrator level user, but has the added ability to modify the
security configuration settings. The Administrator user cannot edit Security settings starting in 4.00
firmware and newer, the settings will be greyed out to the admin user.
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
3/3
1/19/2017
Secure manager
Secure manager
Secure Manager is a licensed feature for the MSL6480.
Secure Manager license allows the user to manipulate which hosts seen by the drives have access to the
drive and library LUNs.
Secure Manager is only supported for LTO4, LTO5 andLTO6 FC drives. No SAS support.
NOTE: LTO4 FH FC drives must have H6EW or newer firmware installed prior to enabling Secure
Manager.
Secure Manager on MSL6480 works in a similar manner to how it works on other enterprise libraries. When
enabled the user defines Host Access Groups (ACG) and then assigns hosts and devices to that ACG.
Click here to see the MSL6480 new license SKUs.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Path failover (both control path and data path failover)
Path failover (both control path and data path failover)
To enable either basic or advanced path failover click here to see the MSL6480 new license SKUs.
Click the following links for the detalis.
Basic
Advance
Basic
Basic CPF and DPF are both still supported by the MSL6480. Basic failover does not require the driver
software, but both do require licenses.
CPF—Control Path Failover provides drive to drive failover of the library LUN.
DPF—Data Path Failover provides port to port failover on a single drive, in case one path to one port of the
drive goes down.
Basic CPF/DPF requires the following:
LTO5 or newer FC Drives
SAN switch that supports NPIV
Drives must be configured in Fabric mode
CPF/DPF on the MSL6480 function the same as they did with the other MSL products.
To top
Advanced
Advanced Path Failover—When enabled, the host operating systems and library work together to handle error
recover and path failover for the partition at a level below the backup application. APF is made up of two options,
ACPF and ADPF.
ACPF—Advanced Control Path Failover provides drive­to­drive failover of the library LUN.
ADPF—Advanced Data Path Failover provides port to port failover on a drive.
ACPF and ADPF share the same licenses that enable basic CPF and basic DPF. Before enabling any path
failover setting the proper license must be installed.
APF requires LTO6 or newer FC drives.
To configure ACPF, the partition must have at least two LTO6 FC drives.
IMPORTANT: Advanced Path Failover requires a driver to be installed on all backup application servers
that will access the partition.
APF should not be enabled until all servers that will be sending SCSI commands to the library.
Example: When APF is enabled, SCSI move commands will result in 05/8293 check condition if the APF driver is
not installed on the host.
APF driver will be supported on Linux RH 6.2/6.3, Windows 2008/2012, and HPUX 11.31 Itanium.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Path failover (both control path and data path failover)
For information about Advanced Path Failover, including installing and using APF drive software, see the HPE
StoreEver Libraries Advanced Path Failover User Guide.
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Japanese language localization for RMI
Japanese language localization for RMI
As of the 4.00 firmware, the RMI gives Japanese speaking users the ability to enable a Japanese RMI
language option.
The RMI Help File is also translated to Japanese.
The OCP will remain English only.
The configuration setting for this is located on the Configuration → System → Language page.
Click here to learn more about RMI/OCP.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
New firmware for LTO–7
New firmware for LTO–7
In order for MSL libraries to recognize and configure LTO­7 tape drives, firmware for the new library must be
loaded. Command View TL and L&TT builds are also need to be updated to enable LTO­7 support.
Consult the table below for minimun firmware versions for each type of library.
Product
Firmware version
1/8 Autoloader
4.40
MSL2024
6.30
MSL4048
8.80
MSL8096/8048
1140
Command View TL, TapeAssure Advanced
Library & Tape Tool (L&TT)
4.0.00
4.20
Other notable 1/8 Autoloader and MSL G3 firmware changes include the following:
Added support for LTO­7
Initial HPE rebranding (hardware rebranding to come later in 2016)
Fix for Poodle ecurity issue (SSL POODLE issue CVE­2014­3566 requires we disable SSL 3.0)
Various KMIP standards compliance corrections
Japenese network config page fix for issue that left fields grayed out
Set default RMI timeout to 30 minutes
Various RMI enhacements
Correctly configures drive serial number to "unspoofed" serial nuber for any drives moved from MSL6480 to
MSL G3
The expected firmware release date is December 1, 2015.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
New SKUs and CRUs for LTO–7
New SKUs and CRUs for LTO–7
New product release including associate firmware is planned for December 1, 2015.
The 1/8 Autoloader SKUs are also updated, since drives are tied to the autoloader. Other libraries are zero­drive
SKUs, so only the upgrade kit is relevant. The MSL SKUs are TAA (Trade agreement Act) compliant.
SKU
Description
CRU/Replacement Part
N7P34A
HPE 1/8 G2 LTO­7 FC Tape
Autoloader
435243­002: FC 1/8 G2 Autoloader Chassis
FRU
835167­001: SPS­Drive Kit: MSL LTO­7 FC
N7P35A
HPE 1/8 G2 LTO­7 SAS Tape
Autoloader
435243­002: SAS 1/8 G2 Autoloader Chassis
FRU
834168­001: SPS­Drive Kit: MSL LTO­7 SAS
N7P36A
HPE MSL LTO­7 FC Drive Upgrade
Kit
834167­001: SPS­Drive Kit: MSL LTO­7 FC
N7P37A
HPE MSL LTO­7 SAS Drive Upgrade
Kit
834168­001: SPS­Drive Kit: MSL LTO­7 SAS
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Canistered LTO–7 and HH SAS drives
Canistered LTO–7 and HH SAS drives
MSL supports borth 8 GB FC abd 6 Gb SAS HH LTO­7 drives.
The canistered drives look similar to the previous generations, with the following exceptions:
No SAS LED on the back of the canister.
Canister fan and Ethernet port are in different locations.
1 Gb Eth port support (used only for CVTL Data Verification feature).
SAS connector has a gap which allows for trained cabled to be used.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Insight Remote Support (IRS) with MSL6480
Insight Remote Support (IRS) with MSL6480
As of the IRS 7.0.8 release of HPE IRS software, the MSL6480 is supported.
For the library to interact with IRS, the library must simply have SNMP enabled and the IRS server hostname/IP
configured as an SNMP target.
For more information on IRS, you can learn more via
http://intranet.hp.com/tsg/WW2/techservices/marketing/Pages/InsightRemoteSupport.aspx
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
SKU strategy
SKU strategy
Step 1. MSL6480 Base
Library Module
Base entry point
Zero­drive module
6U Form Factor
Allows up to six LTO­
6 or LTO­5 Half­
height Tape Drives to
be added
Step 2. Add MSL6480
Expansion Library
Modules (as needed)
Pay as you grow
expansion modules
Add up to six
Expansion Modules
for every Base
Module
Zero­drive
6U Form Factor
Allows up to six
LTO­6 or LTO­5
Half­height Tape
Drives to be added
Expand up to a total
of 42U in a 19­inch
rack
Step 3. Populate with
LTO Tape Drives
Add in tape drives in
line with capacity and
performance
requirements
Up to six LTO­6 or
LTO­5 Half­height
Tape Drives per 6U
Base or Expansion
Module
Up to a total of 42
tape drives in a fully
expanded library
LTO­6 for highest
capacity (6.25 TB
compressed 2.5:1)
and fastest
performance (up to
1.45 TB/hour)
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Tape library models
Tape library models
Tape Library Modules
Tape Drive Kits
(shared with other MSL
products)
SKU number
SKU description
QU625A
HPE StoreEver MSL6480 Scalable
Base Module (0­drives)
QU626A
HPE StoreEver MSL6480 Scalable
Expansion Module (0­drives)
C0H28A
HPE StoreEver MSL LTO­6 Ultrium
6250 FC Drive Kit
C0H27A
HPE StoreEver MSL LTO­6 Ultrium
6250 SAS Drive Kit
BL544B
HPE StoreEver MSL LTO­5 Ultrium
3000 FC Drive Kit
BL540B
HPE StoreEver MSL LTO­5 Ultrium
3000 SAS Drive Kit
The two new library module SKUs are listed here, as well as the drive SKUs which are the same as the MSL G3
drive SKUs.
NOTE: #0D1 HPE factory rack installation is available for up to two modules.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Tape library licenses
Tape library licenses
To add a license key for any of the MSL6480 licensed features, the library must be running 4.00 or newer
firmware. After adding a license, no reboot is required.
Future CVTL software release (3.7 or later) will allow MSL6480 licenses to be added from the CVTL
management station.
When adding a license, simply go to the License Key Handling page on the RMI and copy in the license key.
Command View TL¹
TapeAssure Advanced²
SKU number
SKU description
TC444A
HPE StoreEver MSL6480 Command
View TL License
TC444AAE
HPE StoreEver MSL 6480 Command
View TL E­License
TC445A
HPE StoreEver MSL6480
TapeAssure Advanced License
TC445AAE
HPE StoreEver MSL6480
TapeAssure Advanced E­License
D4T75A
HPE MSL6480 Secure Manager
Licence
Secure Manager³
HPE MSL6480 Secure Manager E­
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Tape library licenses
D4T75AAE
LTU
D4T76A
HPE MSL6480 KMIP 1.2 Key
Manager Licence
D4T76AAE
HPE MSL6480 KMIP 1.2 Key
Manager E­LTU
TC469A
HPE StoreEver MSL6480 ESKM
Encryption License
TC469AAE
HPE StoreEver MSL6480 ESKM
Encryption E­License
TC359A
HPE StoreEver MSL6480 Control
path failover License
TC359AAE
HPE StoreEver MSL6480 Control
path failover E­License
TC360A
HPE StoreEver MSL6480 Data path
failover License
TC360AAE
HPE StoreEver MSL6480 Data path
failover E­License
KMIP³
ESKM
Control path failover
Data path failover
NOTE¹: These licenses must be installed from the CVTL management station, and only with CVTL 3.6
or newer.
NOTE²: MSL6480 TapeAssure Advanced License requires one permanent Command View TL License
for MSL6480 for that library.
NOTE³: These SKUs are not available until the official June 9th 2014 release date.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Service SKUs
Service SKUs
Service
SKU number
SKU description
Installation and Service
(I&S)
HA114A1#5UE
HPE StoreEver MSL6480 Base M
Startup SVC
Installation and Service
(I&S)
HA114A1#5UF
HPE StoreEver MSL6480 Expan M
Startup SVC
NOTE: The above service SKUs are for 4­hours of onsite time.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Service CRUs and FRUs
Service CRUs and FRUs
CRU/FRU #
Description
CSR
Comment
723570­001
SPS Base Library
Chassis
N
Includes Robotics
723571­001
SPS Expansion Module
Chassis
N
723572­001
SPS Power Supply
Y
723573­001
SPS Base Library
Controller
N
723574­001
SPS Expansion Module
Controller
Y
723575­001
SPS DC­DC Converter
Y
723576­001
SPS Chassis Fan
Y
723577­001
SPS Mailslot Magazine
Y
723578­001
SPS Left Magazine Bank
Y
4 mags. attached to sheet
metal frame
723579­001
SPS Right Magazine
Bank
Y
Includes mailslot 3 mags.
attached to sheet metal
frame
723580­001
SPS Robotic Assembly
N
Includes spooling
mechanism
723581­001
SPS Spooling Mechanism
N
723582­001
SPS Rack Mount Kit
Y
723583­001
SPS Base Library Bezel
with OCP
Y
Includes Expansion cable
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Service CRUs and FRUs
723584­001
SPS Cosmetic Part Kit
Y
2 doors plus Expansion
Module Bezel
NOTE: Although it is possible for each item to be a CRU, there are a couple components not listed as
CSR.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Service Tape Drive CRUs
Service Tape Drive CRUs
CRU/FRU #
Description
CSR
Comment
695121­001
SPS OEM Auto LTO5HH
SAS FRU Drive
Y
Shared CRU with other
MSL products
695123­001
SPS OEM Auto LTO5HH
FC Drive FRU
Y
Shared CRU with other
MSL products
706824­001
SPS­DRV LTO6HH SAS
MSL DRIVE ­ C5F88A
Y
Shared CRU with other
MSL products
706825­001
SPS­DRV LTO6HH FC
MSL DRIVE ­C5F90A
Y
Shared CRU with other
MSL products
NOTE: Drive CRUs, again shared with MSL G3.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Pre­installation
Pre­installation
Installation is not overly complex, but you must know what you are doing or the product can be damaged!
Know that each module weighs ~90 lbs. (41kg) before any drives and media is installed. Do not attempt to
install a module on your own without a lift.
Module installation is made much easier with two people.
Ensure customer understands Base module location best practices:
Put Base module in location where OCP is easily viewable.
Put initial modules beneath base to allow for less obtrusive upward expansion later on.
Ensure rack and floor are level prior to install.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Unpacking
Unpacking
The product ships with each module on their own pallet.
It contains:
Library module
Two rack rails
Accessory package
Two packets of rack mounting hardware
Two power cords for connecting to a PDU
Expansion interconnect cable (expansion modules only)
Getting started guide
Important flier
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Removing shipping brackets
Removing shipping brackets
Libraries that ship from HPE factories pre­installed in the rack will come with shipping brackets installed on the
left and right sides of the rear of the module.
The shipping brackets should be removed to help with alignment and installation of the new modules.
To remove the bracket, simply unscrew all four screws per bracket.
NOTE: Likely a power strip that is installed by the HPE factory will be in the way, it is easiest to use an L­
shaped T­20 hex wrench.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Rack installation
Rack installation
First, understand which modules should be installed where (try to leave OCP in usable place), and thus which
modules will have the top and bottom covers installed.
Install the covers prior to racking. If rack has round holes, see the user guide for help on the round hole rack
adapter kit. Rack rails install back first, then the front snap down into place. Do not forget the clip nuts.
Base module only
With expansion modules
Base module only
Once the base module is slid onto the rails and into the rack, tighten the front thumb screws into the clip nuts.
Ensure the top and bottom covers are in place. Proceed with drive installation, cabling power cords, network
cable, drive cables.
To top
With expansion modules
After all of the modules have been racked then you need to perform alignment and connection of the modules.
1. Loosen the front thumb screws if they are already tight, two turns.
2. At the back of the library, start at the bottom two modules and lock the upper module to the one below (be
sure to tighten the thumb screw). Do this for all modules installed. Only the bottom most module will have
the alignment lock in the unlocked position.
3. Connect each module together with the expansion interconnect cable. Ensure the cable is seated firmly.
4. Proceed with drive installation, cabling power cords, network cable, drive cables.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Rack installation
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Power up and configuration
Power up and configuration
1. Press front power button to power on the unit.
2. Allow initialization and inventory to complete, which should take around 7­10 minutes depending on library
size and number of drives.
3. Login to OCP with null Administrator password, and either configure the Administrator password or
have the library admin enter the password.
4. Either complete the setup wizard or login to the RMI and begin further configuration.
Ensure the library and drive firmware is up to date.
Configure mailslots
Configure network and network management settings
Configure drive settings
Configure partitions
Configure encryption (if applicable)
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/1
1/19/2017
Power up sequence estimations
Power up sequence estimations
MSL6480 Startup sequence
Activity
Duration
Press front power button
~1 second
10 seconds of black OCP screen
~10 seconds
10 seconds of green OCP screen, UID LED on momentarily
~10 seconds
Preparing SPI Flash and Checking Boot Screens
~10 seconds
VPD data check (verifies whether a FRU was changed), OCP
reports 60%
~60 seconds
Expansion module registration, OCP reports 70%
~30 seconds
Stack discovery (checks covers, locks, etc), OCP reports 80%
~30 seconds
Application startup (startup various processes), OCP reports
90%
~20 seconds
Drive power on and init (duration will be longer if media is in the
drive)
~30 seconds
Robot init (auto­unlock shipping lock and initial inventory)
~70 sec per
module
When upgrading library firmware the power up time will change and will take longer.
MSL6480 Startup sequence
Activity
Duration
Press front power button
~1 second
10 seconds of black OCP screen
~10 seconds
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Power up sequence estimations
10 seconds of green OCP screen, UID LED on momentarily
~10 seconds
Preparing SPI Flash and Checking Boot Screens
~10 seconds
VPD data check (verifies whether a FRU was changed), OCP
reports 60%
~60 seconds
Internal configuration and basic application startup, OCP reports
60%
~4–8 minutes
Expansion module registration, OCP reports 70%
~30 seconds
Stack discovery (checks covers, locks, etc), OCP reports 80%
~30 seconds
Application startup (startup various processes), OCP reports
90%
~20 seconds
Drive power on and init (duration will be longer if media is in the
drive)
~30 seconds
Robot init (auto­unlock shipping lock and initial inventory)
~70 sec per
module
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Troubleshooting
Troubleshooting
Click the links to see the details.
Module connectivity
Robot does not move
Robot hardware
Drive issues
Extending a module
Cannot open magazines/mailslots
Event logs
Support tickets
Module connectivity
Use RMI to verify all modules are discovered and listed on left­hand side of the screen. If a module is missing, verify each
module controller is flashing green. If a module controller has amber LEDs, re­plug the expansion interconnect cable and
restart library.
NOTE: If you see a Top cover is missing or Bottom cover is missing event, this could be due to module
cable issue because the associated cover cannot be detected.
Verify each module has both power supplies connected to valid power source.
To top
Robot does not move
If the robot does not move, there are several things to check.
Ensure the following:
Top and bottom covers are in place.
All installed modules are connected, powered.
All module alignment locks are in the lock position, with the exception of the bottom module. The robot will not
move unless the alignment locks are locked.
All magazines are closed and report closed on RMI/OCP.
If all of the above is fine, look for events about vertical positioning errors or any obstructions in the robot path. Clear
obstruction if found.
Look at the RMI, under library status to ensure robot is reporting its firmware revision (e.g. “Robotic Firmware
Revision: 0.44x”). If no version reported, verify robot is cabled to spooling mech and that the spooling mech is seated
normally.
Look through the front window and verify robot is horizontally flat.
Verify the robot is connected to spooling cable.
To top
Robot hardware
See previous section on what to do if robot does not move.
If you remove the robot, upon re­insertion, verify the spooling cable is seated and connected properly. Also verify all four
corners of the robot are seated and level prior to pushing the robot down into the unit.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/3
1/19/2017
Troubleshooting
If the robot moves, but seems to scan ~1cm out of front to
back alignment, check ensure that the shipping lock is not in
between the locked and unlocked state.
Some robot recovery procedures includes finding the home
sensor in base module, and then in each module. So you
may see the robot travel to the top of the library in some
recovery scenarios.
If a robot move fails to both the destination and source
location, the media will move to the first open mailslot (if
configured).
To top
Drive issues
Ensure the following:
The drive is installed along the install guide rails. It is possible to miss the guide rail and install the drive slightly
crooked.
The drive is seated firmly and thumb­screwed in place. For FH drives, ensure they are installed in the proper locations,
(bottom two slots, middle two slots, or upper two slots).
The drives are connected via known good FC cables and SAS cables, and that all HBAs are supported.
Tape Alerts are shown in informational log and are not decoded. Be sure to have a tape alert decoder handy in case it
is needed.
To top
Extending a module
Some troubleshooting/service steps will require you to slide modules out on their rails.
IMPORTANT: Follow the steps below prior to sliding a module out in order to prevent damaging hardware:
1. Ensure the backups applications are idle and robot is idle.
2. Move the robot to the base module via the RMI. This ensures that the robot gets back to the base module.
3. Use the front power button to power down the library. This will allow the robot to lock the shipping lock to
prevent gravity from pulling it to the bottom of the module.
4. Loosen the front thumb screws for the module you are sliding out.
5. Back of the unit: Remove the power cords, drive cables, LAN cable, expansion interconnect cables (if
present), USB device (if present).
6. Back of the unit: Unlock the alignment mechanism and screw it into the unlocked position to keep it out of
the way.
7. Double check the robot is in the base and no cables are attached.
8. Extend the module out on the rails.
To top
Cannot open magazines/mailslots
First, verify all magazines and mailslots are closed. If one of the other magazines/mailslots is open, then you will be
prevented from opening a second magazine/mailslot.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/3
1/19/2017
Troubleshooting
To top
Event logs
The event logs can be used to view info, configuration, warning, and critical events.
Event ID—unique ID assigned to each event the library generates. Some events are auto resolved by the library, but for
the ones that are not they should be closed after being viewed.
If the component ID does not look like a logical address, refer to the physical numbering slide. This is a known issue that
is being worked on.
Warning and Critical events are displayed on the top row of the OCP/RMI. Clicking the warning or critical icon takes you
to the associated event ticket log.
To top
Support tickets
With a temporary service password (“Factory Only mode in L&TT”), you can see additional SCSI:RB:90 dataset and
library logs.
The RB:90 log provides great information on library inventory, physical and logical numbering, configuration information,
and so on. Log excerpt example:
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
3/3
1/19/2017
Known issues
Known issues
IE9 and IE10—Certain RMI functions may not work with IE9 and IE10. If problems are seen please clear the
browser cache and retry the operation.
Some OCP functions have minor usability issues. For example scroll bars require a lot of button presses.
Unlabeled media is not supported. When unlabeled media is detected the user will be notified via event
tickets.
Library taken offline once partition wizard is started. If you do not exit the wizard cleanly (cancel, apply, or exit
buttons) the library will not be put online unless you re­enter and exit cleanly.
Power supply status is not differentiated. If a supply fails, two events will be generated for the module, and the
user will need to use LEDs on the supply to determine the failed supply between the pair.
NOTE: If you replace both the base controller and the chassis at the same time then the library
serial number and WWN information will be lost. The new chassis serial number and WWN
information would then need to be used instead.
Some events use physical addresses rather than logical addresses. There is no “Close all” for open event
tickets. Tickets must be closed one by one as they come up.
Power button does not always give immediate feedback that you pressed and held button for three seconds.
In most cases the library is working on shutting down in a graceful manner, so allow up to 30 seconds before
the library actually shuts down.
Known issues in 4.00 firmware
Japanese RMI Help File does not display correctly in all browsers.*
Marginal robot barcode scanners can mis­scan barcoded media. Only one issue seen in field thus far. *
When opening right­side magazines, the mailslot can be left in a “Removed” state. The only work around for
this issue when it occurs is to reboot the library.*
If the user had MSL USB Encryption Kit enabled before the 4.00 upgrade, they will need to re­enable this
feature after the 4.00 upgrade (via the security user login).
Unlabelled media is still not supported.
The following warning event can occur after power cycles, but should be ignored. The event is caused by
timeout value that is too short:
Event: 4016 – Backup configuration data to base module failed
*fixed in 4.02 hotsite code
Known software issues in existing 4.10 firmware
Reboot of library can in very rare circumstances leave library powered off. If this occurs the power button
must be used to power the unit back on. Fixed in 4.20.
CVTL Tape Assure Advanced Data may show 0 for number of drives, slots, and modules. Fixed in 4.20.
Expansion module discovery events might occur due to a couple of corner case timing issues. If you get a
module discovery error, elevate to the lab to get 4.20 firmware prior to swapping any hardware. Fixed in 4.20.
Known hardware interaction issues
Mailslot locking issue—Some library modules may have shipped with a sharp edge on the latch where the
mailslot hook catches. If this edge is too sharp the latch will not be allowed to fully lock. If found, this edge can
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Known issues
be lightly filed to avoid the issue.
Left side magazine release issue—Gear slippage of magazine release mechanism could lead to a left side
magazine not opening correctly. Additionally, if the above magazine release issue occurs on a multi­module
system that is running 4.10 or older firmware, the result may look like an expansion module detection failure.
Drive port “A” or “B” will not link—We have seen two instances where the SFP inside of the drive canister has
slipped out of place. This results in these ports never linking up. Although this should be rare, if you are on site
and run into this, it is possible to open the drive canister and check this.
When a drive port will not link, use a support ticket for the drive to see if the SFP vendor info exists. Drive
support ticket will show no vendor OUI of all zeroes and “not decoded”.
Module alignment
We have seen at least one case where the rear alignment pin was bent by the installer. This was because the
installer tried to push the pin sideways to get it to align. To align the modules:
1. First loosen the screws at the front of the modules, do this for both the module you are working on and the
module above.
2. Once the front screws are loosened, move the upper module a little sideways to get the alignment and then
drop the pin in place.
3. After the pin is in place, then tighten the front screws.
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2
1/19/2017
Key replacement procedures
Key replacement procedures
Click the links to see the replacement procedures for the following:
Robot and spooling cable
Chassis
Controllers
Simple CRUs
Robot and spooling cable
If the robot is in the base module:
1. Extend the base module (follow the defined procedure).
2. Remove the top cover, if present.
3. Unlock shipping lock, and gently pull robot up and out of the unit.
4. Disconnect the spooling mechanism from the robot.
5. Open the left magazine, remove the spooling mechanism.
6. Install the new spooling mechanism.
7. Place the gears of the robot down on the grooves of the gear rail (all four corners must be flat and touching;
wiggle robot a little to ensure it is level).
8. Gently push the robot down into the chassis about 5 cm, and set the shipping lock to the locked position.
9. Connect the spooling mechanism to the robot.
10. Replace the left magazine, top cover, and module.
11. Re­cable, align and connect the module as necessary, then power on library.
If the robot cannot be moved back to the base module:
If the robot is jammed or uncommunicative and cannot get to the base module, there is a fully documented
procedure for how to extract the robot.
In some cases it may be necessary to cut the spooling cable prior to extending the module where the robot is
stuck.
In some cases the robot can manually be walked/screwed back to base module (see the User Guide for full
detail).
Once the robot is extracted, the replacement procedure would be the same. Replace the spooling cable and
robot.
Click the following links to see videos on robot and spooling mechanism removal and replacement.
Spooling cable removal
Spooling cable replacement
Robot removal
Robot replacement
To top
Chassis
In cases where a non­CRU/FRU part fails, a full chassis replacement may be needed. For example: Backplane
failure would require chassis replacement
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
1/2
1/19/2017
Key replacement procedures
Prior to swapping chassis or controllers, it is advisable to save a configuration file. Chassis replacement will not
ship with controller, but does ship with robot, spooling mechanism, and magazines.
Controller from old chassis should be used in the new chassis in order for the library settings to be transferred
into the new module backplane (most important for base module). Tape drives and media would obviously need
swapped into the new chassis. See the User Guide for full procedure.
To top
Controllers
Replacement expansion controllers will be autoleveled by the base module to the firmware revision of the base
module. Upon replacement, the base controller will get updated by the information on the chassis backplane
(serial number, WWN info, etc)—thus it is important to never swap both the chassis and controller FRU together.
These boards should be replaced with the library powered down. See the User Guide for full procedure.
To top
Simple CRUs
For more information on replacing the power supplies, chassis fan, magazines, drive power boards, mailslots,
and magazines rack mount kit, bezel, and cosmetic kit please see the User Guide. The procedures for these
CRUs are straightforward.
To top
https://content.houston.hp.com/production_common/rcs/remote_frameset.html?content_controller_url=&callback_url=https%3A%2F%2Fhpe­external.sabaclou…
2/2