IFE & EFE Analysis INTERNAL FACTORS On each factor, please rate how your firm is doing using a 5-point scale below : 5-Excellent 4-Very Good 3-Good 2-Poor 1-Very Poor 5 4 Management Aspects 01 The firm’s use of strategic-management concepts. 02 Measurability and dissemination of the firm’s goals and objectives. 03 Planning effectiveness of the firm’s managers at all hierarchical levels. 04 Delegation of authority by the firm’s managers. 05 Clarity of the firm’s organizations and job specifications. 06 Employee morale. 07 The effectiveness of reward and control mechanisms of the firm. Marketing Aspects 08 The effectiveness of the firm's market segmentation 09 The positioning of the organization vs its competitors 10 The increase in firm's market share. 11 The reliability and cost effectiveness of the present channels of distribution. 12 The effectiveness of the firm's sales organization. 13 The firm's conduct of market research. 14 The quality of product and customer service of the firm. 15 The appropriateness of the prices of products and services. 16 The effectiveness of the firm's promotion, advertising and publicity strategy. 17 The effectiveness of the firm's marketing, planning, and budgeting activities. 18 The adequacy of experience and trainings of the firm's marketing mgrs. Finance/Accounting Aspects 19 The firm's financial strength as indicated by its financial ratios. 20 The firm's ability to raise needed short-term capital. 21 The firm's ability to raise needed long-term capital through debt &/or equity. 22 The firm's ability to raise sufficient working capital. 23 The effectiveness of the firm's capital budgeting procedures. 24 The reasonableness of the firm's dividend payout policies. (for corporation) Production/Operations Aspects 25 The reliability and reasonableness of the firm's source of raw materials & parts. 26 The state/condition of the firm's facilities, equipment, machinery, and offices. 27 The effectiveness of the firm's inventory-control policies and procedures. 28 The effectiveness of the firm's quality-control policies and procedures. 29 The location of the firm's facilities, resources, and markets. 30 The firm's technological competencies. Research & Development (R&D) Aspects 31 The adequacy of the firm's R & D facilities. 32 The cost-effectiveness of the use of outside R & D firms (If utilized). 33 The qualifications of the firms' R & D personnel. 34 The allocation of the firm's R & D resources. 35 The effectiveness of the firms' communication between R&D & other org. units. 36 The technological competitiveness of the firm's present products. Management Information System Aspects 37 The use of information system by the firm's managers in decision-making. 38 The existence of a chief information officer or director of information systems in the firm. 39 The updating of data in the information system. 40 The contribution of managers from all functional areas in the inputs to the firm's info sys. 41 The existence of effective passwords for entry into the firm's information system 42 The familiarity of the firm's strategists, of information systems of rival firms. 43 The user-friendliness of the firm's information system. 44 The user's understanding of the competitive advantages that the info sys can provide the firm 45 The computer training workshops provided for users of the information system. 46 The enhancement of firm's information system vis-à-vis content & user-friendliness. 3 2 1 EXTERNAL FACTORS 1 . Please answer, using the scale below, how the specific factor affects the growth and development of your business/industry. 5-HIGH POSITIVE EFFECT 4-POSITIVE EFFECT 3-NO EFFECT EFFECT 2-NEGATIVE EFFECT Economic Factors 01 Availability of liberal credit facilities 02 GNP/GDP 03 Unemployment trends/rate 04 Value of the dollar in world markets 05 Demand shifts of customers for different categories of goods and services 06 Price fluctuations of inputs 07 Attitude towards savings 08 Attitude towards investing 09 Tax rates Social, Cultural and Demographic Factors 10 Social security programs 11 Location of retailing, manufacturing, and service business 12 Lifestyles 13 Traffic situation 14 Buying habits 15 Government regulation 16 Attitudes toward retirement 17 Attitudes toward leisure time 18 Attitudes towards product quality 19 Attitudes toward customer service 20 Regional changes in taste and preferences Political, Governmental and Legal Factors 21 Government regulations or deregulations 22 Changes in tax laws 23 Special tariffs 24 Changes in patents laws 25 Environmental protection laws 26 Legislation on employment 27 Import-export regulations 28 Government fiscal and monetary policy changes 29 Special local laws 30 Size of government budgets 31 World oil, currency, and labor markets 32 Location and severity of terrorist activities 33 Local and national elections Name of Company Group Members : ________________________ : ________________________ 1-HIGH NEGATIVE 5 4 3 2 1