2004 DECA Ontario Provincials An Association of Marketing Students AAAL Event 2 OCCUPATIONAL CATEGORY Apparel and Accessories Series Associate Level ® INSTRUCTIONAL AREA Professional Development PARTICIPANT INSTRUCTIONS PROCEDURES 1. The event will be presented to you through your reading of these instructions, including the Performance Indicators and Event Situation. You will have up to 10 minutes to review this information to determine how you will handle the role-play situation and demonstrate the performance indicators of this event. During the preparation period, you may make notes to use during the role-play situation. 2. You will give an ID label to your adult assistant during the preparation time. 3. You will have up to 10 minutes to role-play your situation with a judge (you may have more than one judge). 4. You will be evaluated on how well you meet the performance indicators of this event. 5. Turn in all your notes and event materials when you have completed the role-play. PERFORMANCE INDICATORS 1. Explain the need for ongoing education as a worker. 2. Explain possible advancement patterns for jobs. 3. Identify skills needed to enhance career progression. 4. Utilize resources that can contribute to professional development (e.g., trade journals/periodicals, professional/trade associations, classes/seminars, trade shows and mentors). 5. Use networking techniques for professional growth. Published 2003 by DECA Related Materials. Copyright © 2003 by DECA, Inc. No part of this publication may be reproduced for resale without written permission from the publisher. Printed in the United States of America. 2004 DECA Ontario Provincials AAAL Event 2 EVENT SITUATION You are to assume the role of newly hired employee of FASHION BOUTIQUE, a high-fashion specialty shop. You have been asked to explain to the store’s manager (judge) how working in the stock room builds skills for a career in fashion retailing. Your first assignment as an employee of FASHION BOUTIQUE disappointed you because you were assigned to stock work rather than to a selling position. You have prepared yourself for sales work, hoping some day to own or manage a shop. When you were hired, the manager (judge) said that it was store policy to start all sales and merchandising personnel in the stock room. You thought the idea was old-fashioned, but you took the job anyway. The manager (judge) is concerned about your attitude and would like you to understand the company’s reasons for starting everyone in the stock room. You have been asked to work in the stock room for a week and then to meet with the manager (judge). At the meeting you are to explain how starting in the stock room will build the skills necessary to advance in fashion retailing and help you to realize your dream of someday owning your own shop. You will present your explanation in a role-play to take place in the manager’s (judge) office. The manager (judge) will begin the role-play by greeting you and asking why you think every new employee is started off in the stock room. After you have made your presentation and have answered the manager’s (judge’s) questions, the manager (judge) will conclude the role-play by thanking you for your insights. 2 2004 DECA Ontario Provincials AAAL Event 2 JUDGE’S INSTRUCTIONS DIRECTIONS, PROCEDURES AND JUDGE’S ROLE In preparation for this event, you should review the following information with your event manager and other judges: 1. 2. 3. 4. Procedures Performance Indicators Event Situation Judge Role-play Characterization Participants may conduct a slightly different type of meeting and/or discussion with you each time; however, it is important that the information you provide and the questions you ask be uniform for every participant. 5. Judge’s Evaluation Instructions 6. Judge’s Evaluation Form; Please use a critical and consistent eye in rating each participant. JUDGE ROLE-PLAY CHARACTERIZATION You are to assume the role of manager of FASHION BOUTIQUE, a high-fashion specialty shop. You have asked a newly hired employee (participant) to explain to you how working in the stock room builds skills for a career in fashion retailing. The newly hired employee (participant) was disappointed by his/her first assignment as an employee of FASHION BOUTIQUE because it was stock work rather than a selling position. The employee (participant) has prepared for sales work, hoping some day to own or manage a shop. When you hired this employee (participant), you explained that it was store policy to start all sales and merchandising personnel in the stock room. The employee (participant) thought the idea was old-fashioned, but took the job anyway. You are concerned about this employee’s (participant’s) attitude and would like him/her to understand the company’s reasons for starting everyone in the stock room. You have asked the employee (participant) to work in the stock room for a week and then to meet with you. At the meeting the employee (participant) is to explain how starting in the stock room will build the skills necessary to advance in fashion retailing and help him/her to realize the dream of someday owning a shop. The employee (participant) is to present the explanation in a role-play to take place in your office. You will begin the role-play by greeting the employee (participant) and asking to hear the explanation. During the course of the role-play you are to ask the following questions of each participant: 1. How long do you think a new employee should spend in stock work and why? 2. Who could you network with while doing stocking work? 3. What resources can the store provide to help you advance? Once the employee (participant) has completed the presentation and has answered your questions, you will conclude the role-play by thanking the employee (participant) for the information. You are not to make any comments after the event is over except to thank the participant. 3 2004 DECA Ontario Provincials AAAL Event 2 JUDGE’S EVALUATION INSTRUCTIONS Evaluation Form Information The participants are to be evaluated on their ability to perform the specific performance indicators stated on the cover sheet of this event and restated on the Judge’s Evaluation Form. Although you may see other performance indicators being demonstrated by the participants, those listed in the Performance Indicators section are the critical ones you are measuring for this particular event. Evaluation Form Interpretation The evaluation levels listed below and the evaluation rating procedures should be discussed thoroughly with your event chairperson and the other judges to ensure complete and common understanding for judging consistency. Level of Evaluation Interpretation Level Excellent Participant demonstrated the performance indicator in an extremely professional manner; greatly exceeds business standards; would rank in the top 10% of business personnel performing this performance indicator. Good Participant demonstrated the performance indicator in an acceptable and effective manner; meets at least minimal business standards; there would be no need for additional formalized training at this time; would rank in the 70-89th percentile of business personnel performing this performance indicator. Fair Participant demonstrated the performance indicator with limited effectiveness; performance generally fell below minimal business standards; additional training would be required to improve knowledge, attitude and/or skills; would rank in the 50-69th percentile of business personnel performing this performance indicator. Poor Participant demonstrated the performance indicator with little or no effectiveness; a great deal of formal training would be needed immediately; perhaps this person should seek other employment; would rank in the 0-49th percentile of business personnel performing this performance indicator. 4 DO NOT WRITE ON THIS PAGE. RECORD ALL SCORES ON THE SCANTRON SHEET PROVIDED. JUDGE’S EVALUATION FORM AAAL Event 2 DID THE PARTICIPANT: 1. Explain the need for ongoing education as a worker? POOR 0, 2 Explanation of the need for ongoing education was incomplete or inaccurate. FAIR 4, 6, 8 Adequately explained the need for ongoing education as a worker. GOOD 10, 12, 14 Effectively explained the need for ongoing education as a worker. EXCELLENT 16, 18 Very effectively explained the need for ongoing education as a worker; gave examples. GOOD 10, 12, 14 Effectively explained possible advancement patterns. EXCELLENT 16, 18 Very effectively explained possible advancement patterns; gave examples. 2. Explain possible advancement patterns for jobs? POOR 0, 2 Explanation of possible advancement patterns was incomplete or inaccurate. FAIR 4, 6, 8 Adequately explained possible advancement patterns. 3. Identify skills needed to enhance career progression? POOR 0, 2 Identification of skills needed was incomplete or inaccurate. FAIR 4, 6, 8 Adequately identified the skills needed. GOOD 10, 12, 14 Effectively identified the skills needed. EXCELLENT 16, 18 Very effectively identified the skills needed; gave examples. 4. Utilize resources that can contribute to professional development? POOR 0, 2 Explanation of resources to utilize was incomplete or inaccurate. FAIR 4, 6, 8 Adequately explained resources to utilize. GOOD 10, 12, 14 Effectively explained resources to utilize. EXCELLENT 16, 18 Very effectively explained resources to utilize; gave examples. 5. Use networking techniques for professional growth? POOR 0, 2 Explanation of networking techniques was weak. FAIR 4, 6, 8 Adequately explained networking techniques. GOOD 10, 12, 14 Effectively explained networking techniques. EXCELLENT 16, 18 Very effectively explained networking techniques. 6. Overall impression and response to the judge’s questions? POOR 0, 1 Demonstrated few skills; could not answer the judge’s questions. FAIR 2, 3, 4 Demonstrated limited ability to link skills; answered the judge’s questions adequately. Judge’s Initials GOOD 5, 6, 7 Demonstrated the specified skills; answered the judge’s questions effectively. TOTAL SCORE 5 EXCELLENT 8, 9, 10 Demonstrated skills confidently and professionally; answered the judge’s questions very effectively.