Top Financial Fraud Detection approaches: Common features: a) b) c) d) e) f) g) h) i) Access Security Management Check Fraud Monitoring Custom Fraud Parameters For Banking For Insurance Industry Internal Fraud Monitoring Investigator Notes Pattern Recognition Transaction Approval Financial Fraud Detection tools: 1. FraudLabs Pro Features: a) b) c) d) For Banking Custom Fraud Parameters Pattern Recognition Transaction Approval Ref: FraudLabs Pro, Founded: 2004, Malaysia, www.fraudlabspro.com 2. Riskified Riskified is an advanced eCommerce fraud prevention tool designed to drive sales and reduce management costs. As a reliable end-to-end card-not-present (CNP) fraud software, Riskified helps businesses prevent online fraud by reviewing, approving, and guaranteeing their orders. With Riskified, every approval is covered by a chargeback guarantee in case of fraud. Additionally, Riskified’s quick, frictionless review process enables retailers to boost their sales and expand confidently to new markets. Features: a) Pattern Recognition b) Custom Fraud Parameters c) Transaction Approval Training: a) b) c) d) Documentation Live Online n Person Support Online: Business Hours 24/7 Live Support Deployment: a) Cloud b) Infrastructure as a service (IaaS)1 c) Web Ref: Riskified. Founded: 2012. United States. www.riskified.com 3. Emailage (Global Fraud Prevention & Email Risk Scoring) 1 Infrastructure as a service (IaaS) is a cloud computing offering in which a vendor provides users access to computing resources such as servers, storage and networking. Organizations use their own platforms and applications within a service provider’s infrastructure. Emailage is tailored for eCommerce, FinTech, Ticketing, Airlines, and the Travel/Leisure industries. Optimal for CNP, Account Opening & Maintenance, Lead Scrubbing, Platform Integrity, etc. Features: a) b) c) d) e) For Banking Custom Fraud Parameters Internal Fraud Monitoring Pattern Recognition Transaction Approval Deployment: a) Cloud b) SaaS c) Web Training: a) b) c) d) Documentation Webinars Live Online In Person Online: a) Business Hours b) 24/7 (Live Rep) Ref: Emailage, www.emailage.com, Founded 2012, United States 4. Simility It has been performed especially well with banks, financial services companies, insurance companies, and a variety of other businesses. Deployment: a) Cloud b) SaaS c) Web Training: a) Documentation; Webinars; Live Online; In Person. b) Support: Online and 24/7 (Live Rep) Features: a) b) c) d) e) f) g) h) i) Access Security Management Check Fraud Monitoring Custom Fraud Parameters For Banking For Insurance Industry Internal Fraud Monitoring Investigator Notes Pattern Recognition Transaction Approval Ref: Simility, simility.com, Founded 2014, United States Vigilance: Who Uses This Software? Vigilance protects your company's hard-won cash from those fraudsters that want to steal it from YOU! Vigilance does this by receiving payment batch files from the company’s accounting/payroll system and then uses numerous algorithms and AI smarts to review and compare the BANK ACCOUNTS associated with each proposed payment. It then highlights these to the appropriate authorizer and/or owner so suspicious transactions can be further reviewed PRIOR to payment. Features: a) b) c) d) Check Fraud Monitoring Custom Fraud Parameters Internal Fraud Monitoring Pattern Recognition Training: a) Webinars b) Live Online Deployment: a) Cloud b) SaaS c) Web Ref: Vigilance Fintech Software, www.vigilance.co.nz, Founded 2015, New Zealand 5: BOLT Single, intelligent platform that replaces fragmented checkout, payment, and fraud software. Seamless checkout, zero fraud. Deployment: a) b) c) d) Cloud SaaS Web Installed - Mac e) Installed - Windows f) Mobile - Android Native g) Mobile - iOS Native Training: a) Documentation b) In Person Support: a) 24/7 b) (Live Rep) Ref: Bolt Financial, bolt.com, Founded 2014, United States 6: Insights on Demand Oversight Insights on Demand is a web-based software solution that automates spending program compliance by comprehensively analyzing expense report, purchase card, and accounts payable transactions to identify fraud, non-compliant purchases, and wasteful spending. Through visibility into the interaction between policy and behavior, Oversight offers opportunities for ongoing improvement, and helps organizations transform how they are managing risks in their spending programs. Features: a) b) c) d) e) f) Check Fraud Monitoring Custom Fraud Parameters For Banking For Insurance Industry Internal Fraud Monitoring Investigator Notes g) Pattern Recognition h) Transaction Approval Training: a) Documentation b) Live Online c) In Person Deployment: a) Cloud b) SaaS c) Web Support: c) 24/7 d) (Live Rep) Ref: Oversight Systems, www.oversightsystems.com, Founded 2003, United States 7: Signifyd As the world’s largest provider of Guaranteed Fraud Protection, Signifyd delivers a 100 percent financial guarantee against fraud and chargebacks on every order approved. This shifts the liability, allowing merchants to increase sales and focus on their core business without worrying about fraud. With Signifyd, you can accept more orders, improve customer satisfaction, and scale your business globally. Features: Vendor has not completed this information. Training: a) Documentation b) Live Online c) In Person Deployment: a) Cloud b) SaaS c) Web Support: a) 24/7 b) Business Hours c) (Live Rep) SAS, Detection and Investigation for Insurance: Detect, prevent and manage claims fraud across all lines of business. Key features: 1. Data management Provides an insurance-specific fraud data model. Consolidates historical data from internal and external sources – claims systems, watch lists, third parties, unstructured text, etc. Eliminates or reduces redundant or inconsistent data with the solution’s built-in data quality tools. Seamlessly integrates with existing third-party systems. 2. Advanced analytics with embedded AI and machine learning Provides a broad set of modern statistical, machine learning, deep learning and text analytics algorithms from within a single environment Enables you to improve fraud models by testing different approaches in a single run, and comparing results of multiple supervised learning algorithms with standardized tests. Provides an array of analytical capabilities, including clustering, different types of regression, random forests, gradient boosting models, support vector machines, natural language processing, topic detection and more. Continuously updates and improves models based on prior output results. 3. Rule and analytic model management Provides prepackaged heuristic rules, anomaly detection and predictive models, so you can harness the power of advanced analytics right out of the box. Let's you create and logically manage business rules, analytic models, alerts and watch lists. Enables you to customize analytical models to identify claims fraud not found by existing business rules. Enables easy management of the deployment, aggregation, scheduling, suppression and routing of simple or complex rules across multiple factors, such as parties, data sources and business lines. Let's you run groups of rules and models alone, in parallel or at different times (intraday, daily, weekly, monthly, etc.). Facilitates collaboration with other business units on model development. 4. Detection and alert generation Calculates the propensity for fraud at first submission, then rescores claims at each processing stage as new claims data is captured. Reviews claims early in the adjudication process so you can stop suspicious activity at the prepayment stage. Enables you to incorporate fraud detection methods into the process at the most appropriate points – e.g., cases where anomaly detection scenarios may require data that is not available until later in the adjudication process. 5. Alert management Combines alerts from multiple monitoring systems, associates them with common individuals and provides a more complete perspective on the risk of particular individuals or groups. Prioritizes the investigative order of alerts by scoring them in real time, based on specific characteristics. Automatically routes alerts to appropriate team members based on user-set rules and requirements. Displays all evidence for each case on a dashboard that you can customize to accommodate your investigative unit's processes. 6. Social network analysis Provides a unique network visualization interface that lets you analyze related activities and relationships at a network dimension, and identify linkages among seemingly unrelated claims. Enables you to produce complete dossiers of networks surrounding a case, and gain fast access to full details on all related parties and networks. Produces independent and combined fraud scores, so you can assess overall risk on a customer, claim or network basis. Increases investigator effectiveness by enabling investigators to merge and delete network entities, and add annotations (text and images) to specific entities in a network. Provides time slider functionality, which enables you to see how activity in a network develops over a time horizon. 7. Search and discovery Enables free-text, field-based or geospatial searches across all data (internal and external). Let's you refine searches using interactive filters and facets that are customized for the claims and SIU teams. Provides full entity descriptions that include other linked entities, which you can open and explore to evaluate the likelihood of fraud. Provides an intuitive interface that lets you construct complex queries without the need to understand specific syntax. For example, you can use fuzzy searching, proximity searching and field boosting while restricting searches to specific entity types, fields, comments or insights. 8. Case handling Systematically facilitates investigations using a configurable workflow. Stores all information pertinent to a case, including detailed investigation information Assesses overall fraud exposure, including losses due to fraud as well as fraud detected or prevented. 9. Flexible deployment options and analytical services Enables faster implementation (and faster ROI) when installed and administered at the SAS hosting site, eliminating the need for staff to oversee the system. Can be hosted at your site, with SAS providing implementation assistance and training. Can be fully integrated with your existing operations environment, workflow solution and business process management objectives, including thorough business process discovery and review to ensure your objectives are met or exceeded. Ref: www.sas.com IBM Insurance Fraud Analytics: IBM’s insurance fraud specialists have run national and international counter-fraud operations for leading insurers and can help optimize the full range of people, process and technology. IBM’s specialists can help you: 1. Assess the current state of your counter-fraud program against industry best practices for the dozens of dimensions of the IBM counter-fraud maturity model. 2. Identify and prioritize practical opportunities for improvement. 3. Create a target operating model to design organizational constructs, operational governance and technology architecture. 4. Provide rapid prototyping to demonstrate business value for enterprise-wide protection. 5. Deploy and integrate counter-fraud technology. 6. Utilize counter-fraud capabilities as a service—including subscription-based models for hosting; application management; behavior modeling, scoring and analytics; and referral generation. The end-to-end solution supports the key phases of the fraud lifecycle: 1. Detect: Score and rescore claims, requests or entities using rules and multiple analytical fraud models in real time, embedded in the business process, to detect potential fraud earlier and avoid pay-and-chase situations. 2. Respond: Apply deep insights to take the next best action for a claim with confidence. Differentiate legitimate actions from suspicious ones, respond immediately to suspicious patterns and activities and encourage fraudsters to abandon planned schemes. 3. Investigate: Turn fraud intelligence into action. Perform and manage deep inquiries into suspicious activity to compile evidence and build cases. 4. Discover: Facilitate learning and enable continuous improvement in fraud detection by analyzing historical data, assessing patterns and building watch lists for potentially fraudulent individuals and organizations. 5. Improve: Utilize analytics to monitor current and potential exposures and identify areas of improvement in the effectiveness and efficiency of your fraud management efforts. Ref: www.ibm.com/analytics/us/en/business/fraud-protection/insurance-fraud FRISS: AI Powered Fraud Detection FRISS enables insurers to: 1. 2. 3. 4. Know Your Customer before they enter your portfolio. Prevent bad risks by combining AI and machine learning analytics. Enable straight through processing (STP). Deliver seamless customer onboarding in a split second. Automated Risk Assessment Benefits: 1. Straight Through Processing (STP) By implementing automatic risk estimation in the underwriting process, straight through processing is being realized wherever possible. This allows your operation and process for underwriting to become significantly more efficient. With FRISS, you can identify and target those applications that are suspicious. 2. Real-time Objective Risk Assessment The risk mitigation process provides you with structured and uniform screening, saving you a significant amount of time, while giving you real-time insights into the risks associated with a new customer request. With these insights, you can directly accept, reject or accept under customized conditions. 3. Improve Customer Experience A smooth onboarding process delivers happy customers. The consistent and impartial screenings enable fast onboarding within a split second. Time to market new products that fit the changing market requirements goes faster, while you stay in control of your portfolio growth. 4. Know Your Customer FRISS helps you to answer three basic questions: Who am I doing business with? Am I allowed to do business with them? Do I want to do business with them? With the FRISS score, the risk profiles are created automatically. By using proactive monitoring of current customers, preventive measures can be taken in time, in case of changing risks. Moreover, mutated risk profiles that flow from both proactive monitoring and the claims process will be filed and used to improve current and future screenings. 5. Underwriting Protection Insurance is changing fast. On Demand insurance, Usage Based Insurance (UBI) and Blockchain all change the way in which you do business. With FRISS and our Risk Assessment at Underwriting you are prepared for the future. Real-time application scoring enables on the spot insurance, where ever your customer is at that moment. 6. Data Driven Underwriting The FRISS underwriting solution leverages extensive, out-of-the-box internal and external data sources to paint the full picture of the customer. Combined with our AI powered risk analysis, you can easily identify potential risks and really know your customer (KYC.) before accepting the risk. You can decide on the amount of risk you are willing to take before bringing the customer into your portfolio. With FRISS, you can turn your data into knowledge. Ref: www.friss.com/solutions/risk-assessment-at-underwriting AQUILA: Insurance Fraud Detection Solution This Provider Fraud discovery and red flag detection solution is built by incorporating 20+ use cases like up coding, unbundling, cluster billing etc. algorithms with the use of both internal and external data. It uses the medical bills and other claim related data to discover fraudulent activities and marks them as red flag bills. KEY FEATURES 1. 2. 3. 4. 5. 6. 7. 8. 9. Leveraging BIG DATA for ingesting internal & external data Flagging more than 20 provider use cases Providing Google like search capabilities Providing export/download features to provide evidence Provide rich analytics to visualize the fraud trends Provides alerts for set rules for to watch for a provider bill Patterns of billing, relationship between different parties Ingesting external data for overview of the provider Getting alerts from FBI etc. BENEFITS 1. Special Investigation Unit (SIU) can focus on investigating the fraudulent case rather than spending time looking for one 2. More fraud case can be closed 3. Dependency on IT is reduced by more than 80% 4. Pre-built rules engine that reduces implementation time. 5. Allows modular build so can customize easily. 6. Solution incorporates many security features like network segmentation, encryption of hard drive etc. 7. Provides casework collaboration. 8. Solution is HIPPA (Health Insurance Portability and Accountability Act) compliant 9. Tracks and logs all searches for internal audit Ref: www.softsol.com Insurance Fraud Detection with Big Data & Search Discover Insurance Fraud in Real-Time. At Your Fingertips. This custom-built insurance fraud detection application focuses on delivering: Powerful and scalable big data platform: processes structured and unstructured data to analyze and detect suspicious patterns Affordable, secure open source Hadoop1 architecture: for high-performing content processing and indexing power combined with increased flexibility and cost reduction Predictive analytics: compare statistical patterns against previously known fraud schemes to find fraud indicators and create red flag alerts Intuitive, real-time dashboard: compiles and presents results from multiple data sources graphically in real-time, for immediate trend spotting Advanced faceted search and query suggestions: drill down to individual billing details and save time with auto-suggestions for common requests or trends No SQL knowledge required: investigators with no technical background can analyze the entire data set using a familiar search interface BENEFITS 1. Immediate ROI2 through a big data powered fraud detection application 2. Increased accuracy, speed, and agility with a predictive analytics and machine learning 3. Reduced reliance on business analysts and SQL knowledge 4. Timely legal case development with red flag alerting feature and direct access to evidence of fraud 1 Apache Hadoop is a collection of open-source software utilities that facilitate using a network of many computers to solve problems involving massive amounts of data and computation. 2 return on investment RESULTS By leveraging big data to flatten complex databases, the agency realized immediate ROI within a few months. Ability to analyze 10+ millions of claims, 100+ millions of bill line details, and related records to compute key fraud indicators and create "red flag" data sets for suspicious activities rather than just conducting a statistical sampling Ability to export billing scans and compile evidence to prosecute $100+ million in fraud Kudos from judges as evidence is delivered in minutes, compared to the industry's average of three days Ref: www.searchtechnologies.com/insurance-fraud-detection-solution