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Key Performance Indicators (KPIs)
(
)
Key Performance Indicators (KPIs)
KPIs
/
KPIs
KPIs
KPIs
KPIs
“KPIs are
an actionable scorecard that keeps your strategy on track. They enable you to manage,
control and achieve desired business results.”
(desired
KPIs
business results)
“
”
KPIs
“
”
၃၀%
“
”
(Action Plan)
KPIs
actionable scorecard
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actionable scorecard
/
/
/
(keep your strategy on track)
(Statistics)
(Metric)
KPIs
(Statistics)
(Data)
(Organizing)
(Collection)
(Interpretation)
(Analysis)
(Presentation)
KPIs
KPIs
(Metric)
(
)
KPIs
(၁) Statistics Metrics
KPIs
KPIs
(Senior Mgmt.)
Metrics
(management tracking)
Statictics
(daily services management)
(KPIs)
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KPIs
/
KPI
KPI
KPI
KPI
( )
/
/
KPI
( )
( )
KPI
(ဃ)
EBITDA (Earnings Before Interest, Taxes, Depreciation, & Amortization)
(cash flow)
KPI
EBITDA = Revenue „ (Expenses Excluding Interest, Tax, Depreciation &Amortization)
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KPI
/
/
/
KPI
KPI
KPI
KPIs
KPI
( )
KPI
(
)
( )
( )
KPI
KPI
(ဃ)
KPI
(
၉:၃၀
)
( )
KPIs
( )
(
KPIs
(
KPIs
)
KPIs
/
)
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KPIs
KPIs
(၇)
( )
(Simple)
KPIs
KPI
( )
(Aligned)
KPIs
(
)
( )
(Relevant)
KPI
(
“
”
KPIs
)
(ဃ)
KPIs
(Measurable)
/
KPIs
(Quantitative)
“
”
/
“
”
KPIs
(
“
”)
( )
(Achievable)
/
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KPIs
( )
(Timely)
KPIs
KPIs
(sensitivity)
(urgency)
(cost)
(accuracy)
( )
(Visible)
/
KPIs
/
KPI
KPIs
“
”
KPIs
KPIs
KPIs
KPIs
/
KPIs
(၂)
( )
KPIs
(The
KPI is not a key indicator of performance)
KPIs
/
(Profit)
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(sale per employee)
(employee satisfaction)
KPI
KPI
/
KPIs
/
KPIs
( )
(Too many “KPIs”)
KPI
KPI
KPI
(၁၀၀)
KPI
KPI
(၁၀)
KPI
/
/
/
၀
KPI
KPI
KPIs
KPI