Sherfield and Moody Cornerstones
Topic: Record
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Why Does Listening Matter?
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For establishing and improving relationships
Personal growth
Showing respect to others
Professional rapport
Showing empathy and compassion
Learning new information
Understanding others’ opinions and views
Basic survival
Entertainment
Health
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Hearing v. Listening
• Hearing is automatic, involuntary
• Listening is learned, voluntary
• Active listening is a conscious effort to focus
on what you hear
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Chinese Verb “to listen”
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Categories of Listening
• Listening with a purpose
– What is the situation?
• Listening objectively
– Do I have an open mind?
• Listening constructively
– How can this help me?
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Four Listening Styles
• Action-oriented listeners
• Time-oriented listeners
• People-oriented listeners
• Content-oriented listeners
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Obstacles to Listening
• Prejudging information or speaker
• Talking
• Becoming too emotional
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Listening in the Classroom
• Listen for numbers
– “There are ten steps to…”
• Listen for key words
– “The characteristics of a ____ include…”
• Listen for transition words
– “For example…”
– “In contrast…”
– “Therefore…”
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Listening in Your Second
Language
• Ask for clarification
• Jot down a question to ask later
• Build vocabulary by listening to local/national
media broadcasts
• Record anything written in lectures
• Join a study group
• Find or start a conversation club on campus
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Why Take Notes?
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You become an active part of listening process
You create a history of course content
You have written criteria to follow
You create a visual aid for material
Studying becomes easier
You retain more information and have higher
grades than non-note takers
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Tips for Effective Note Taking
• Physically and mentally attend class
• Come to class prepared
• Bring your textbook
• Ask questions
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The L-STAR System
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L-Listening
S-Setting it Down
T-Translating
A-Analyzing
R-Remembering
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Three Note-Taking Systems
• Outline technique
• Cornell (split-page) technique
• Mapping technique
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Outline Technique
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Cornell Notes
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Mapping System
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What If I Get Lost?
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Raise your hand and ask instructor to repeat
Ask instructor to slow down
Leave blank space and question mark in notes
Meet with instructor after class
Form note-taking group
Do not disturb classmates during lecture
Rehearse note-taking skills at home
Record lecture with instructor’s permission
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Topic Reflections
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Evaluate content before judging speaker
Keep emotions in check
Sit where you can see and hear instructor
Listen for “how” something is said
Listen for key words and ideas
Use a separate notebook for each class
Use abbreviations in your notes
Capture instructor’s written content from lecture
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