TECHNICAL MANU
AL
MANUAL
AE/AH
R410A Window Air Conditioners
& Heat Pumps
• All safety information must be followed.
See Installation instructions for more safety precautions.
• Refer to the appropriate Parts Catalog for part number information.
• Models listed on page 3.
This manual is to be used by qualified, professionally trained HVAC technicians only. Goodman does
not assume any responsibility for property damage or personal injury due to improper service
procedures or services performed by an unqualified person.
is a registered trademark of Maytag Corporation or its related companies and is used under license to Goodman Company, L.P., Houston, TX. All rights reserved.
Copyright © 2010 Goodman Company, L.P.
RT4271000
May 2010
PRODUCT IDENTIFICATION
The model number is used for positive identification of component parts used in manufacturing. Please use this number
when requesting service or parts information.
AE
09 3 E
AA
35 A X
BASIC MODEL TYPE
MAJOR/MINOR DESIGN REV.
AE = Electric Heat TTW
AH = Heat Pump TTW
COOLING CAPACITY
09 = 9000 BTUH
12 = 12000 BTUH
18 = 18000 BTUH
RATED VOLTAGE
3 = 230/208V 60Hz 1Ph
DESIGN SERIES (Refrig)
A = R-22
E = R-410A
HEATER SIZE
FEATURE CODE
MA = Standard Model R-22
AX = Standard Model R-410A
35 = 3.5 kw (230/208V)
Use up to 4 as needed
In alphabetical order
WARNING
HIGH VOLTAGE!
Disconnect ALL power before servicing or installing this unit. Multiple power
sources may be present. Failure to do so may cause property damage, personal
injury or death.
Goodman will not be responsible
for any injury or property damage
arising from improper service or service procedures. If
you install or perform service on this unit, you assume
responsibility for any personal injury or property damage
which may result. Many jurisdictions require a license to
install or service heating and air conditioning equipment.
WARNING
2
ONLY individuals meeting (at a
minimum) the requirements of
an "Entry Level Technician" as specified by the AirConditioning, Heating, and Refrigeration Institute (AHRI)
may use this information. Attempting to install or repair
this unit without such background may result in product
damage, personal injury, or death.
WARNING
PRODUCT IDENTIFICATION
The model number is used for positive identification of component parts used in manufacturing. Please use this number
when requesting service or parts information.
AE093E35AX
AE123E35AX
AE183E35AX
AH093E35AX
AH123E35AX
AH183E35AX
HIGH VOLTAGE!
DISCONNECT ALL POWER BEFORE SERVICING OR
INSTALLING THIS UNIT. MULTIPLE POWER
SOURCES MAY BE PRESENT. FAILURE TO DO SO
MAY CAUSE PROPERTY DAMAGE, PERSONAL
INJURY OR DEATH.
WARNING
The United States Environmental Protection Agency (“EPA”) has issued various regulations regarding the introduction and disposal of refrigerants introduced into this unit. Failure to follow
these regulations may harm the environment and can lead to the imposition of substantial fines.
These regulations may vary by jurisdiction. Should questions arise, contact your local EPA office.
Do not connect or use any device
that is not design certified by
Goodman for use with this unit.
Serious property damage, personal injury, reduced unit
performance and/or hazardous conditions may result
from the use of such non-approved devices.
WARNING
To prevent the risk of property
damage, personal injury, or death,
do not store combustible materials or use gasoline or
other flammable liquids or vapors in the vicinity of this
appliance.
WARNING
3
PRODUCT DESIGN
AE room air conditioners and AH heat pump units are designed for window installations in residential applications and
are available in 9,000, 12,000 and 18,000 BTUH sizes. They
are designed for 208/230 volt single phase applications.
The provided filter must be installed and under no circumstances should the unit be operated without the filter in place.
Location and Clearances
NOTES:
1. Mechanical experience is required to install the air
conditioner or heat pump.
2. Installation can take from 1 to 3 hours, depending on
installer’s knowledge and skill.
3. If you encounter problems during installation, call our
consumer information line toll-free at 1-877-376-0214 (U.S.
and Canada only). If your problem cannot be resolved by
phone, contact an authorized Amana brand servicer.
Contact and service will be at your expense.
®
Be sure electrical service is adequate for chosen model of
air conditioner or heat pump. Complete electrical rating for
unit is found on serial plate located behind front grille. Electrical outlet must be close enough to unit for power cord to
reach without strain.
Air conditioner should be the only appliance on individual
circuit.
For personal safety and to avoid possible damage to appliance or home, observe all safety instructions.
•
•
4
Unit with an optional window mounting kit
These models are designed for mounting though an
opening in a wall. These units can be adapted to window
installation by using the optional window mounting kit
supplied with your unit.
Unit without a window mounting kit
No window mounting kit is supplied with the unit. These
models are designed for mounting through an opening in
a wall. These units can be adapted to window installation
by purchasing an optional window mounting kit. Consult
your dealer to choose the kit that is appropriate for your
model and installation.
SPECIFICATIONS
MODEL
AE***E35AX
AE093E35AX
AE123E35AX
AE183E35AX
9500
9200
11600
11200
17800
17400
10.0
10.0
9.7
Cooling Watts
950 - 920
1160 - 1120
1835 - 1795
Cooling Amps
4.3 - 4.5
5.2 - 5.7
8.2 - 8.8
10700 - 8500
10700 - 8500
11000 - 9000
Rating Electric Heat Watts
3500
3500
3600
Actual Electric Heat Watts
3575 - 2765
3575 - 2765
3555 - 2900
Electric Heat Amps
16.0 - 14.6
16.0 - 14.6
16.0 - 15.6
Heatpump Watts
---
---
---
Heatpump Amps
---
---
---
Reverse Cycle Amps
---
---
---
230 - 208
230 - 208
230 - 208
20 amp
20 amp
20 amp
Type
LCDI
LCDI
LCDI
Length
6 feet
6 feet
6 feet
2.3
2.6
4.2
280 - 230
280 - 230
450 - 390
NO
NO
9.5
4uf
4uf
7uf
Thermostat temp. range
61 to 86 degrees
61 to 86 degrees
61 to 86 degrees
Energy Saver ( auto fan )
Yes
Yes
Yes
24 hour timer
Yes
Yes
Yes
3 minute compressor delay
Auto
Auto
Auto
Chassis Heighth
15 3/8"
15 3/8"
16 7/8"
Chassis Width
22 5/8"
22 5/8"
26 "
Chassis Depth
24"
24"
27 3/4"
Cooling (BTU's)
@ EER
Electric Heat
Heatpump
Voltage
Power Cord
Rating
Dehumidification: pints / hour
Fan Speeds
CFM cooling : High-Medium-Low
Exhaust Air & CFM
Motor Capacitor
Controls
Chassis Size
5
SPECIFICATIONS
MODEL
AH***E35AX
AH093E35AX
AH123E35AX
AH183E35AX
9500
9200
11600
11200
17300
17000
10.0
9.5
9.0
Cooling Watts
950 -920
1220 - 1180
1920 - 1890
Cooling Amps
4.6 - 4.8
5.5 - 5.9
8.5 - 9.0
10700 - 8500
10700 - 8500
11000 - 9000
Rating Electric Heat Watts
3500
3500
3600
Actual Electric heat Watts
3575 - 2765
3575 - 2765
3680 - 3030
Electric Heat Amps
16.0 - 14.6
16.0 - 14.6
16.0 - 15.6
8400
8100
10300
10000
16000
15700
2.9
2.6
2.6
Heatpum p Watts
850 - 820
1160 - 1130
1800 - 1770
Heatpum p Amps
4.2 - 4.5
5.1 - 5.6
8.3 - 8.8
230 -208
230 -208
230 -208
20 amp
20 amp
20 amp
Type
LCDI
LCDI
LCDI
Length
6 feet
6 feet
6 feet
2.2
2.5
4.1
280 - 230
280 - 230
590-510
NO
NO
9.5
4uf
4uf
7uf
Thermostat tem p. range
61 to 86 degrees
61 to 86 degrees
61 to 86 degrees
Energy Saver ( auto fan )
Yes
Yes
Yes
24 hour timer
Yes
Yes
Yes
3 minute compressor delay
Auto
Auto
Auto
Chassis Heighth
15 3/8"
15 3/8"
16 7/8"
Chassis Width
22 5/8"
22 5/8"
26 "
Chassis Depth
24"
24"
30 1/2"
Cooling (BTU's)
@ EER
Electric Heat
Heatpump (BTU's)
@ C.O.P.
Voltage
Power Cord
Rating
Dehumidification: pints / hour
Fan Speeds
CFM cooling : High-Medium -Low
Exhaust Air & CFM
Motor Capacitor
Controls
Chassis Size
6
MODEL
AE093
AE123
AE183
73
67
61
73
67
61
73
67
61
ID WB
ENT
TOTAL
BTUH
8960
8910
9065
10135
10035
9875
11390
11260
11115
10985
10940
11220
12445
12305
12105
14050
13880
13695
16855
16790
17215
19095
18885
18575
21560
21300
21015
ID DB
ENT
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
SEN
BTUH
85
6770
7925
9065
5435
6725
7825
4075
5210
6340
10985
9965
11220
6775
8150
9585
4985
6400
7815
16855
15290
17215
10400
12505
14705
7650
9825
11995
76
89
100
54
67
79
36
46
57
100
91
100
54
66
79
35
46
57
100
91
100
54
66
79
35
46
57
SHR
8495
8460
8695
9680
9500
9420
10790
10670
10520
10355
10320
10695
11895
11600
11505
13285
13105
12940
15890
15835
16410
18250
17800
17655
20385
20115
19860
TOTAL
BTUH
SEN
BTUH
95
6540
7690
8695
5230
6285
7690
3855
4990
6125
8225
9660
10695
6545
7855
9335
4700
6115
7540
12625
14820
16410
10045
12055
14325
7215
9385
11570
77
91
100
54
66
82
36
47
58
79
94
100
55
68
81
35
47
58
79
94
100
55
68
81
35
47
58
SHR
OUTDOOR TEMP
AE "E" MODEL 230V
8000
7975
8315
9045
8930
8780
10185
10040
9890
9645
9585
10055
11040
10840
10640
12510
12315
12055
14795
14705
15430
16935
16635
16325
19195
18900
18500
TOTAL
BTUH
SEN
BTUH
105
6295
7445
8315
5020
6065
7405
3635
4765
5895
7895
9305
10055
6190
7545
9005
4420
5830
7250
12120
14275
15430
9500
11580
13820
6780
8950
11130
79
93
100
55
68
84
36
47
60
82
97
100
56
70
85
35
47
60
82
97
100
56
70
85
35
47
60
SHR
7470
7570
7875
8455
8345
8230
9540
9390
9230
9055
9165
9380
10185
9960
9745
11625
11335
11070
9055
9165
14390
15630
15280
14955
17835
17395
16985
TOTAL
BTUH
SEN
BTUH
115
6055
7570
7875
4915
5775
6965
3405
4535
5665
7515
8900
9380
5850
7220
8675
4105
5485
6880
11530
13660
14390
8975
11080
13310
6295
8420
10560
81
100
100
58
69
85
36
48
61
83
97
100
57
73
89
35
48
62
127
149
100
57
73
89
35
48
62
SHR
COOLING PERFORMANCE DATA
AE***E35AX
7
MODEL
AE093
AE123
8
AE183
73
67
61
73
67
61
73
67
61
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
ID WB ID DB
ENT
ENT
8660
8610
8765
9835
9735
9575
11090
10960
10815
10585
10540
10820
12045
11905
11705
13650
13480
13295
16455
16390
16815
18695
18485
18175
21160
20900
20615
TOTAL
BTUH
SEN
BTUH
85
6470
7625
8765
5135
6425
7525
3775
4910
6040
10585
9565
10820
6375
7750
9185
4585
6000
7415
16455
14890
16815
10000
12105
14305
7250
9425
11595
75
89
100
52
66
79
34
45
56
100
91
100
53
65
78
34
45
56
100
91
100
53
65
79
34
45
56
SHR
8195
8160
8395
9380
9200
9120
10490
10370
10220
9955
9920
10295
11495
11200
11105
12885
12705
12540
15490
15435
16010
17850
17400
17255
19985
19715
19460
TOTAL
BTUH
SEN
BTUH
95
6240
7390
8395
4930
5985
7390
3555
4690
5825
7825
9260
10295
6145
7455
8935
4300
5715
7140
12225
14420
16010
9645
11655
13925
6815
8985
11170
76
91
100
53
65
81
34
45
57
79
93
100
53
67
80
33
45
57
79
93
100
54
67
81
34
46
57
SHR
AE "E" MODEL 208V
7700
7675
8015
8745
8630
8480
9885
9740
9590
9245
9185
9655
10640
10440
10240
12110
11915
11655
14395
14305
15030
16535
16235
15925
18795
18500
18100
TOTAL
BTUH
SEN
BTUH
105
5995
7145
8015
4720
5765
7105
3335
4465
5595
7495
8905
9655
5790
7145
8605
4020
5430
6850
11720
13875
15030
9100
11180
13420
6380
8550
10725
78
93
100
54
67
84
34
46
58
81
97
100
54
68
84
33
46
59
81
97
100
55
69
84
34
46
59
SHR
7170
7270
7575
8155
8045
7930
9240
9090
8930
8655
8765
8980
9785
9560
9345
11225
10935
10670
8655
8765
13990
15230
14880
14555
17435
16995
16585
TOTAL
BTUH
SEN
BTUH
115
5755
7270
7575
4615
5475
6665
3105
4235
5365
7115
8500
8980
5450
6820
8275
3705
5085
6480
11130
13260
13990
8575
10680
12910
5895
8020
10160
80
100
100
57
68
84
34
47
60
82
97
100
56
71
89
33
47
61
129
151
100
56
72
89
34
47
61
SHR
COOLING PERFORMANCE DATA
AE***E35AX
MODEL
AH093
AH123
AH183
73
67
61
73
67
61
73
67
61
ID WB
ENT
TOTAL
BTUH
8960
8890
8955
10155
10030
9865
11410
11275
11130
10985
10940
11220
12445
12305
12105
14050
13880
13695
16380
16320
16730
18560
18355
18055
20955
20700
20425
ID DB
ENT
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
SEN
BTUH
85
6670
7785
8955
5390
6430
7690
4090
5175
6260
8520
9965
11220
6775
8150
9585
4985
6400
7815
12710
14865
16730
10105
12155
14295
7435
9545
11655
74
88
100
53
64
78
36
46
56
78
91
100
54
66
79
35
46
57
78
91
100
54
66
79
35
46
57
SHR
8485
8425
8570
9670
9500
9405
10820
10680
10530
10355
10320
10695
11895
11600
11505
13285
13105
12940
15445
15390
15950
17740
17300
17160
19810
19550
19300
TOTAL
BTUH
SEN
BTUH
95
6435
7540
8570
5250
6185
7545
3870
4955
6040
8225
9660
10695
6545
7855
9335
4700
6115
7540
12270
14405
15950
9760
11715
13925
7010
9125
11245
76
89
100
54
65
80
36
46
57
79
94
100
55
68
81
35
47
58
79
94
100
55
68
81
35
47
58
SHR
OUTDOOR TEMP
AH "E" MODEL 230V
7970
7935
8155
9040
8920
8755
10190
10045
9885
9645
9585
10055
11040
10840
10640
12510
12315
12055
14380
14295
14995
16460
16165
15865
18655
18370
17980
TOTAL
BTUH
SEN
BTUH
105
6185
7290
8155
4960
6005
7250
3635
4720
5805
7895
9305
10055
6190
7545
9005
4420
5830
7250
11775
13875
14995
9235
11255
13435
6590
8695
10815
78
92
100
55
67
83
36
47
59
82
97
100
56
70
85
35
47
60
82
97
100
56
70
85
35
47
60
SHR
7445
7400
7710
8430
8315
8150
9535
9385
9220
8795
8900
9380
10185
9960
9745
11625
11335
11070
13120
13275
13990
15195
14850
14535
17335
16910
16510
TOTAL
BTUH
SEN
BTUH
115
5930
7380
7710
4855
5670
6965
3400
4485
5570
7515
8900
9380
5850
7220
8675
4105
5485
6880
11205
13275
13990
8725
10770
12935
6120
8180
10260
80
100
100
58
68
85
36
48
60
85
100
100
57
73
89
35
48
62
85
100
100
57
73
89
35
48
62
SHR
COOLING PERFORMANCE DATA
AH***E35AX
9
MODEL
AH093
AH123
10
AH183
73
67
61
73
67
61
73
67
61
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
75
80
85
ID WB ID DB
ENT
ENT
8660
8590
8655
9855
9730
9565
11110
10975
10830
10585
10540
10820
12045
11905
11705
13650
13480
13295
16080
16020
16430
18260
18055
17755
20655
20400
20125
TOTAL
BTUH
SEN
BTUH
85
6370
7485
8655
5090
6130
7390
3790
4875
5960
8120
9565
10820
6375
7750
9185
4585
6000
7415
12410
14565
16430
9805
11855
13995
7135
9245
11355
74
87
100
52
63
77
34
44
55
77
91
100
53
65
78
34
45
56
77
91
100
54
66
79
35
45
56
SHR
8185
8125
8270
9370
9200
9105
10520
10380
10230
9955
9920
10295
11495
11200
11105
12885
12705
12540
15145
15090
15650
17440
17000
16860
19510
19250
19000
TOTAL
BTUH
SEN
BTUH
95
6135
7240
8270
4950
5885
7245
3570
4655
5740
7825
9260
10295
6145
7455
8935
4300
5715
7140
11970
14105
15650
9460
11415
13625
6710
8825
10945
75
89
100
53
64
80
34
45
56
79
93
100
53
67
80
33
45
57
79
93
100
54
67
81
34
46
58
SHR
AH "E" MODEL 208V
7670
7635
7855
8740
8620
8455
9890
9745
9585
9245
9185
9655
10640
10440
10240
12110
11915
11655
14080
13995
14695
16160
15865
15565
18355
18070
17680
TOTAL
BTUH
SEN
BTUH
105
5885
6990
7855
4660
5705
6950
3335
4420
5505
7495
8905
9655
5790
7145
8605
4020
5430
6850
11475
13575
14695
8935
10955
13135
6290
8395
10515
77
92
100
53
66
82
34
45
57
81
97
100
54
68
84
33
46
59
82
97
100
55
69
84
34
46
59
SHR
7145
7105
7140
8130
8015
7850
9235
9085
8920
8395
8500
8980
9785
9560
9345
11225
10935
10670
12820
12975
13690
14895
14550
14235
17035
16610
16210
TOTAL
BTUH
SEN
BTUH
115
5630
7080
7410
4555
5370
6665
3100
4185
5270
7115
8500
8980
5450
6820
8275
3705
5085
6480
10905
12975
13690
8425
10470
12635
5820
7880
9960
79
100
100
56
67
85
34
46
59
85
100
100
56
71
89
33
47
61
85
100
100
57
72
89
34
47
61
SHR
COOLING PERFORMANCE DATA
AH***E35AX
WIRING DIAGRAMS
AE[093-123]E35AX
II
I
HIGH VOLTAGE!
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS
UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT. FAILURE TO
DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Wiring is subject to change, always refer to the wiring diagram on the unit for the most up-to-date wiring.
11
WIRING DIAGRAMS
HIGH VOLTAGE!
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS
UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT. FAILURE TO
DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
II
I
WARNING
AE183E35AX
Wiring is subject to change, always refer to the wiring diagram on the unit for the most up-to-date wiring.
12
WIRING DIAGRAMS
AH[093-123]E35AX
II
I
HIGH VOLTAGE!
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS
UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT. FAILURE TO
DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
Wiring is subject to change, always refer to the wiring diagram on the unit for the most up-to-date wiring.
13
WIRING DIAGRAMS
HIGH VOLTAGE!
DISCONNECT ALL POWER BEFORE SERVICING OR INSTALLING THIS
UNIT. MULTIPLE POWER SOURCES MAY BE PRESENT. FAILURE TO
DO SO MAY CAUSE PROPERTY DAMAGE, PERSONAL INJURY OR DEATH.
II
I
WARNING
AH183E35AX
Wiring is subject to change, always refer to the wiring diagram on the unit for the most up-to-date wiring.
14
TROUBLESHOOTING
CODE
STATUS
CORRECTIVE ACTION
1
F1
Outdoor ambient thermostat
not registering on the board.
Replace or re-connect the thermostat
2
F2
Outdoor ambient thermostat
not registering on the board.
Replace or re-connect the thermostat
3
F4
Outdoor coil thermostat
not registering on the board
Replace or re-connect the thermostat
4
FJ
Indoor discharge thermostat
not registering on the board
Replace or re-connect the thermostat
15