Looking Back With Pride. Looking Forward with

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70-6.&t*446&'063
8*/5&3
A quarterly publication from Woodbine Entertainment Group
SIDE:
2-3
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4-5
Update on Woodbine’s
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6-7
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Looking Back With Pride. Looking Forward with Confidence.
As 2010 comes to an end, I would like to
thank everyone for your hard work and
support throughout the year.
Despite a year filled with reports of economic
doom and gloom, horse racing continued
to fill the record books with remarkable
achievements. Who could forget Zenyatta’s
valiant display in the Breeders’ Cup Classic,
the Queen’s historic visit to Woodbine, or the
courageous performance of Sportswriter to
capture the North America Cup trophy for
Canada.
A challenging economic climate has inspired
us all to work smarter and more creatively.
We continue to operate more efficiently and
reduce operating costs. Our successes in
securing gaming expansion at Woodbine,
broadening our product distribution and our
commitment to innovation have earned us a
competitive edge in the industry.
Although there continues to be challenges
on the horizon, I look forward to 2011
with great optimism. I am confident that
Woodbine Entertainment Group is well
positioned to meet the challenges and seize
the opportunities that lie ahead.
On behalf of the Board of Directors and the
management team, I wish you and your
family a happy and safe holiday season.
NICK EAVES
President and CEO
10-11
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12-13
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14-15
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Letters from our Community
BOE$VTUPNFST
16
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FORMED and Engaged
Woodbine to Host the
Sovereign Awards in April
WEG'$ Growing Tax Bill
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BOOPVODFEJUXJMMIPMEUIF36th Annual
Sovereign Awards Ceremony at
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Friday, April 1st
“Woodbine Entertainment Group is thrilled
to be the host venue for the Sovereign
Awards,” TBJE/JDL&BWFT1SFTJEFOUBOE
$&0 “In addition to honouring the very
best of the thoroughbred industry in 2010,
this event will be a great way to kick-off
the exciting 2011 Woodbine thoroughbred
season that begins on Saturday,
April 2, 2011.”
Important Backstretch Dates
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dates:
December 8
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TIPVMEJODMVEFBMMIPSTFUSBJMFSTGFFEMPUUSBJMFSTBOEQFSTPOBMWFIJDMFT
5IFTFWFIJDMFTDBOOPUCFMFGUBU8PPECJOFPWFSUIFXJOUFS5SBJOFST
NBZTUPSFUIFJSFRVJQNFOUJOUIFHSFFOTUPSBHFCJOT1MFBTFCFBXBSF
UIBUBDDFTTUPUIFTFCJOTXJMMCFSFTUSJDUFEPWFSUIFXJOUFS5IFTBGFUZPG
WBMVBCMFJUFNTTVDIBTTBEEMFTBOEPUIFSUBDLDBOOPUCFHVBSBOUFFE
December 10
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CBDLTUSFUDIJTPGGMJNJUTXJUIPVUQSJPSBQQSPWBMGSPNUIF3BDJOH0GGJDF
PS4UBCMF"SFBTFDVSJUZ
February 9, 2011
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8*/5&3
Holiday Toy Drive in Full Gear
New Fire
Safety
Program
set for
2011
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FRVJQNFOUVTFEJOCBSOTBUCPUI
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once again building a mountain of toys
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to drop off a new unwrapped toy at
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donated to CTV’s Toy Mountain
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calendar:
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equipment or cords will be
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JTSFQBJSFE
A “Movember” to Remember
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TUDMFBOTIBWFOBOEUIFOHSPXB
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campaign go directly to Prostate Cancer
Canada BOEIFMQGVOEWJUBMSFTFBSDI
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“I decided to donate my face to raising
awareness about prostate cancer,”
TBJE'BSJB “I know this has generated
conversation, controversy and laughter.
I’m doing this because 4,400 men die of
prostate cancer in Canada each year and
one in six men will be diagnosed during
his lifetime. This is a cause that I feel
passionately about.”
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ca.movemberfoundation.com/
research-and-programs UPEBZ
Woodbine Gaming Expansion Project On Track
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will allow Woodbine to maintain its
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GMPPS
8*/5&3
NEWS FROM CANADA’S PREMIER ACCOUNT WAGERING SERVICE
New Gift Card Just in Time for Christmas
'PSUIFSBDJOHGBOPOZPVS$ISJTUNBTTIPQQJOHMJTUWEG’s Cash CardIBT
FYQBOEFEJUTQVSDIBTJOHQPXFS5IFOFX$BTI$BSEOPXBMMPXTDVTUPNFSTUP
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'PPE$PVSU$PODFTTJPOT
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$BTI$BSEXJMMBMTPCFTPMEBTBHJGUDBSE"MMFYJTUJOH$BTI$BSET)1*BDDPVOU
DBSETXJMMIBWFUIJTOFXGVODUJPOBMJUZBEEFEUPUIFJSDBSET1MFBTFOPUFTIPQQJOH
JOUIFHJGUTIPQBOEQVSDIBTJOHQSPHSBNTBOEUIF%3'JTOPUZFUBWBJMBCMF
Self Serve Terminals Show Positive Results
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2+$
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TFSWFUFSNJOBMTIBWFCFFOJOTUBMMFEBMMPXJOH)PSTF1MBZFS*OUFSBDUJWFBDDPVOU
IPMEFSTUPXBHFSEFQPTJUBOEXJUIESBXGVOETUISPVHIUIFJSBDDPVOU3FTVMUT
PGUIJTJOJUJBUJWFBSFTIPXJOHTJHOTPGQSPNJTFXJUIXBHFSJOHOVNCFSTHSPXJOH
UPBOBWFSBHFPGQFSEBZ#BTFEPOUIFTFSFTVMUTUIF2+$JTMPPLJOHBU
FYQBOEJOHUIJTJOJUJBUJWFJOUPUIF.POUSFBMNBSLFUXIFSFUIFQPUFOUJBMGPSHSPXUI
JTFWFOHSFBUFS4JODFUIFBOOPVODFNFOUUIBU)PSTF1MBZFS*OUFSBDUJWFXPVMECF
BWBJMBCMFUP2VFCFDTSBDJOHGBOTCFHJOOJOHJO.BSDIPGUIJTZFBSUIFNBSLFUIBT
XBHFSFEPWFSNJMMJPO
Dubai’s Winter Carnival of Racing on HPI
%VCBJT8JOUFS$BSOJWBMPG3BDJOHXJMMCFBWBJMBCMFUISPVHI)1*BOESVOTGSPN
/PWFNCFSUIVOUJM+BOVBSZ
Tune-in to HPItv
for the “Year in Review”
4FUZPVS173GPS)1*UWTYear in ReviewBOESFMJWFBMM
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NJTTZPVSGBWPVSJUF$ISJTUNBTTIPXT5IFTIPXXJMM
BJSCFHJOOJOH5IVSTEBZ%FDFNCFSBOESVOVOUJM
4VOEBZ%FDFNCFS
LongRun’s 2010 –2011
Calendar Now on Sale
5IFLongRun Thoroughbred
Retirement Society’sCFBVUJGVM
DBMFOEBSJTOPXPOTBMF
5IFDBMFOEBSTIBWFCFFOHFOFSPVTMZ
TQPOTPSFECZUIF Horsemen’s
Benevolent and Protective
Association of Ontario (HBPA) and
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-POH3VOZPVDBOSFDFJWFPOFPGUIFTF
DBMFOEBSTXIJMFTVQQMJFTMBTUGPSB
EPOBUJPOPG
“Woodbine’s support has been an
immeasurable help in assisting our
Mohawk Helps
Keep Roads Safe
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BlitzIPTUFECZ.PIBXL3BDFUSBDL
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XFSFUBLFOPGGUIFSPBEEVFUPTBGFUZ
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“We had a very successful blitz with over
60 enforcement officers participating,”
TBJE1$1.BSUJO$PNNFSDJBM7FIJDMF
4BGFUZ6OJU“We were able to inspect
almost 190 trucks, taking approximately
47% of them off the road for repairs.
Please thank your security staff for their
help on both days and for the use of the
parking lot. We hope to have an even
bigger event next year.”
mission to find homes for our valiant
thoroughbreds who are no longer able
to compete at the racetrack,” TBJE7JDLJ
1BQQBT-POH3VO$IBJSQFSTPO“The
H.B.P.A.’s annual sponsorship of this
calendar, which highlights the beauty
and versatility of the thoroughbred, has
proved to be one of our best marketing
tools.”
'PSNPSFJOGPSNBUJPOPOIPXZPV
DBOIFMQGJOEHPPEIPNFTGPSSFUJSFE
IPSTFTDPOUBDU-POH3VOBU
416-675 -3993FYU3440;
email info@longrunretirement.com
PSWJTJUwww.longrunretirement.com
Mohawk
Dinner Theatre
announces
New Shows
from Director
Buddy Brennan
DON’T DRESS FOR DINNER
by Marc Camoletti,
adapted by Robin Hawdon
/PWFNCFS%FDFNCFS
NANA’s NAUGHTY NICKERS
by Katherine DiSavino
+BOVBSZ.BSDI
5PCPPLUJDLFUTDBMM8PPECJOF
3FTFSWBUJPOTBU1-888-675-7223
8*/5&3
Impressive Results highlight State-of-the-Web report
"OBOBMZTJTPGUIFOFX
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t PWFSNJMMJPOWJTJUPST
t NJMMJPOQBHFWJFXT
t IPVSTPGWJEFPIBWFCFFO
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t NPSFUIBOMJWFSBDJOHWJEFP TUSFBNTIBWFCFFOSFRVFTUFE
t PWFSSBDJOHQSPHSBNTIBWF been downloaded
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t FYQBOEJOHWJEFPPGGFSJOHT
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tailoring information customers
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Woodbine’s Advertising Awareness Hits a New High
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“Thrill”DBNQBJHOVTJOHUIF“Bet It To
Get It” UBHMJOF
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XFTUFSONBSLFUTGPS.PIBXL“Other
gambling and gaming products have
larger advertising budgets,” said Paul
-BXTPO4FOJPS%JSFDUPSPG.BSLFUJOH
BOE$PNNVOJDBUJPOT“By consolidating
all of our media investment in the GTA,
we are more competitive than in past
years.”
5IJTOFXTUSBUFHZIBTQSPWFEGSVJUGVM
“We’re thrilled to report an increase in
advertising awareness for the Woodbine
brand amongst our target audience of
males 35 plus years of age in the Greater
Toronto area,”SFQPSUFE-BXTPO“It has
increased from 58% in 2009 to 73% this
year. As a result, our decision to launch a
new advertising campaign in 2009 and
to focus the advertising in the GTA in
2010 is paying dividends.”
5IFSFTFBSDIXBTDPOEVDUFECZ
UIF3FTFBSDI)PVTFBTVCTJEJBSZPG
&OWJSPOJDT
WEG NEWS FLASH
Turf Lounge Hosts
the Rich and Famous
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XPSMEEFTDFOEFEVQPO5PSPOUPFBSMJFS
UIJTZFBSJODFMFCSBUJPOPG(MPSJB
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MJUFSBSZQSJ[FGPSFNFSHJOH$BOBEJBO
writers from Exile EditionsQVCMJTIFST
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BVUIPSIFJSFTTBOENPUIFSPG$//T
"OEFSTPO$PPQFSIPTUFEIFSQPTI
MBVODIQBSUZBU5VSG-PVOHF
WEG Hires Quality
Assurance and Food
Safety Manager
We’re
“At-the-Post”
in Five
New
Countries
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,JOHEPN"VTUSBMJBBOE4XFEFO
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customer first in everything we dow
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Off-Track News
Congratulations to Chris Mills and Yen
Hua on their new assignments.
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Champions network
continues to expand
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Kingston and ROI BilliardsBSFOPX
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The ROI Billiards Bar & Grill
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Champions on Kingston
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8*/5&3
VESTING in Greener Tomorrow
Woodbine Entertainment Group
Wins Prestigious Award for Waste Minimization
Woodbine Entertainment Group was
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UIJTGBMMSFDFJWJOHUIFQSFTUJHJPVT2010
Ontario Waste Minimization Platinum
Award CZUIF3FDZDMJOH$PVODJM
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.JOJTUSZPGUIF&OWJSPONFOU
of Reduce, Reuse and Recycle by turning
them into progressive philosophies and
effective programs to conserve resources,
consume wisely and minimize waste
across all their facilities. Their efforts are
truly those of an environmental leader
and waste reduction champion.”
5IJTBXBSESFDPHOJ[FTMFBEFSTIJQ
JOOPWBUJPOBOEFYDFMMFODFJOXBTUF
SFEVDUJPOBOEXBTUFEJWFSTJPO*UJTUIF
UIJSEDPOTFDVUJWFZFBSUIFDPNQBOZ
IBTSFDFJWFEUIJTSFDPHOJUJPOJOUIF
'BDJMJUJFT.BOBHFNFOUDBUFHPSZIBWJOH
FBSOFEB3$04JMWFS"XBSEJOBOE
B3$0(PME"XBSEJO
Award winners are measured
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EJWFSUGSPNEJTQPTBMUPSFDZDMJOH&BDI
JTSJHPSPVTMZTDPSFEPOUIFJSBCJMJUZUP
QSFWFOUXBTUFTUISPVHIDPOTVNQUJPO
BOEQVSDIBTJOHIBCJUTUIFJSTVDDFTT
JOTPSUJOHBOEUSBDLJOHHFOFSBUFE
NBUFSJBMTUPSFDZDMJOHBOENJOJNJ[JOH
UIFXBTUFTUIFJSQSPEVDUTDPOUSJCVUFUP
UIFXBTUFTUSFBN
“This has been an outstanding year for
advances in waste minimization and
R e m e m b e r
t o
continuous improvement at Woodbine
Entertainment Group,”TBJE+P"OOF
4U(PEBSE3$0hT&YFDVUJWF%JSFDUPS
"They have advanced the 3R principles
R e d u c e ,
Woodbine
unveils
its new
Cool Roof
R e u s e
a n d
R e c y c l e
)*()13"*4&1JDUVSFEJOUIFPGGJDJBMSJCCPODVUUJOHPG8&(hTOFX$PPM3PPGGSPN
MFGUUPSJHIUBSF#JMM(SBZ4FNQMF(PPEFS+PIO.BSIPOHBOE(BSUI&TTFSZGSPN
8&($PVODJMMPS4V[BO)BMM.BSL#BYUFSBOE%FOJT5IFSJBVMUGSPN4FNQMF(PPEFS
0O/PWFNCFS1BSUOFSTJO1SPKFDU(SFFODFMFCSBUFEUIFPGGJDJBMQVCMJDLJDLPGGPGCool RexdaleJUTOFXFDPSPPGQSPHSBN5IF
MBVODIBMTPDPJODJEFEXJUIBDFMFCSBUJPOBOEQVCMJDUPVSPGUIFQSPHSBNTGJSTUDPNQMFUFE“Cool Roof” BU8PPECJOF3BDFUSBDL
“As part of WEG’s ongoing sustainability efforts and infrastructure improvements, the Cool Rexdale project gave us a great opportunity
to evaluate the impact the cool roof technology has on our HVAC systems.” TBJE+PIO.BSIPOH8&(T%JSFDUPSPG*OGSBTUSVDUVSFBOE
&OFSHZ&GGJDJFODZ
8PPECJOF&OUFSUBJONFOU(SPVQJTBLFZQBSUOFSBOEIBTCFFOJOTUSVNFOUBMJOHFUUJOHUIFQSPHSBNTUBSUFEBOEXBTUIFGJSTU
CVTJOFTTUPQBSUJDJQBUFJOUIF1BSUOFSTJO1SPKFDU(SFFO$PPM3FYEBMFQJMPUQSPKFDUUIBUCFHBOFBSMJFSUIJTZFBS8&(TTRVBSF
foot “Cool Roof”PO8PPECJOF3BDFUSBDLTNBJOHSBOETUBOECVJMEJOHXBTDPNQMFUFECZ$PPM3FYEBMFQBSUOFS4FNQMF(PPEFS
Mohawk
reduces annual
electrical
consumption by
64,100 KwH and
saves $16,100 in
electricity costs
&YQBOTJPOPGUIFGBDJMJUZTCVJMEJOH
BVUPNBUJPOTZTUFNDPNCJOFEXJUIUIF
JOTUBMMBUJPOPGBIJHIFGGJDJFODZMJRVJE
DIJMMFSBOEOFXIPUXBUFSTZTUFNXJMM
BMTPSFTVMUJOBSFEVDUJPOPG
DVCJDNFUSFTPGOBUVSBMHBTVTBHF
HFOFSBUJOHBOBEEJUJPOBMTBWJOHTPG
*OBEEJUJPOUPUIFTFBOOVBM
TBWJOHT.JMUPO)ZESPJTTVFE8&(
XJUIBSFCBUFDIFRVFGPSBT
QBSUPGUIFOntario Power Authority’s
(OPA) Electricity Retrofit Incentive
Program (ERIP)
Woodbine's neon main entrance
sign to be replaced with new
LED lighting
5IJTSFUSPGJUXJMMOPUPOMZSFEVDFUIFTJHOTQPXFSDPOTVNQUJPOBOENBJOUFOBODF
DPTUTCVUXJMMJMMVNJOBUFXIJUFBUOJHIUJNQSPWJOHWJTJCJMJUZBOEDSFBUJOHBTUVOOJOH
FOUSBODFUP8PPECJOF
DID
YOU
KNOW?
WEG is now using recyclable pens
in all of its meeting rooms
5IFTFQFOTDPNQMFNFOUUIF
QPQVMBSSFDZDMFEOPUFQBETUIBU
XFSFMBVODIFEMBTUZFBS
Pictured left to right are: John Marhong,
WEG Director of Infrastructure & Energy;
Paul Marubashi, Senior Account
Executive, Direct Energy; Jim Towsend,
Chair of Milton Hydro; Garth Essery,
WEG VP of Property Development; Ron
Aspden, WEG Director of Properties –
Mohawk; Frank Lasowski, President,
Milton Hydro; Tonny Sarra, Project
Manager, Direct Energy and Jane
Holmes, WEG VP Corporate Affairs.
WEG uses more than 90 tons of paper hand towels
every year
In 2009, WEG launched an initiative that would lower its paper consumption and
reduce costs. The first phase was to replace the hand towels in Woodbine’s barns with
electric hand dryers. In 2010, WEG expanded this initiative to the grandstand, replacing
the paper towels in the washrooms with electric hand dryers. This initiative has resulted
in savings of $48,000 a year on the cost to purchase hand towels and a 90 ton-reduction
in paper consumption.
8*/5&3
WEG First to Answer
the
Kids in Nature
Corporate Challenge
Mohawk Bets on Green in 2010
*O.PIBXLDPOUJOVFEUPTFU
UIFQBDFXJUIHSFFOJOJUJBUJWFTUIBU
MPXFSFEPQFSBUJOHDPTUTSFEVDFE
FOFSHZDPOTVNQUJPOBOESFJOGPSDFE
8&(TQPTJUJPOBTBOFOWJSPONFOUBM
MFBEFS
)JHIMJHIUTJODMVEF
Chilled liquid cooling plant
5IFFYJTUJOHJOFGGJDJFOU5PO3
DFOUSJGVHBMMJRVJEDPPMFEDIJMMFSXBT
SFQMBDFEXJUIBOFXIJHIFGGJDJFODZ
5PO3BPJMMFTTDFOUSJGVHBMBJS
DPPMFEMJRVJEDIJMMFS5IFCFOFGJUTPG
UIJTOFXDIJMMFEXBUFSQMBOUBSFCPUI
PQFSBUJPOBMBOEFOWJSPONFOUBMBOE
JODMVEFUIFFMJNJOBUJPOPGUIFPQFO
DPPMJOHUPXFSUIFSFCZSFEVDJOH
NBJOUFOBODFBOEUIFSFRVJSFNFOUGPS
DIFNJDBMUSFBUNFOUBOEUIFFMJNJOB
UJPOPGPJMGPSDIJMMFSMVCSJDBUJPOUIFSF
CZSFEVDJOHUIFOFFEGPSPJMDIBOHFT
BOEEJTQPTBMPGDPOUBNJOBUFEPJM
The use of an environmentally
friendly non-ozone depleting R134a
refrigerant
$PVQMFEXJUIUIFSFEFTJHOPGUIF
DIJMMFEXBUFSEJTUSJCVUJPOTZTUFNUIF
IJHIFGGJDJFODZPGUIFOFXDPPMJOH
QMBOUBMMPXTGPSBSFEVDUJPOJOTJ[F
PGUIFQMBOUUIFSFCZTBWJOHFMFDUSJDBM
energy for cooling as well as electrical
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Domestic water system
1SJPSUPUIFSFUSPGJUEPNFTUJDIPUXBUFS
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IFBUJOHCPJMFSTUISPVHIBUVCFCVOEMF
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BHFPGUIFIFBUJOHTZTUFNTUIF
HFOFSBUJPOPGEPNFTUJDIPUXBUFSXBT
JOFGGJDJFOUBOENBJOUFOBODFXBTIJHI
5IFOFXEPNFTUJDIPUXBUFSTZTUFNT
were designed to supply domestic
IPUXBUFSWJBUXPOFXIJHIFGGJDJFODZ
CPJMFSTBOEIPUXBUFSTUPSBHFUBOLT
Controls/building automation
*OPSEFSUPPQUJNJ[FUIFFGGJDJFODZPG
UIFOFXMZJOTUBMMFEFRVJQNFOUUIF
FYJTUJOHCVJMEJOHBVUPNBUJPOTZTUFN
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EPNFTUJDIPUXBUFSQMBOUTBTXFMMBT
UIFBJSIBOEMJOHTZTUFNT4ZTUFNT
JOUFHSBUJPOPGUIFDPOUSPMTZTUFNT
BMMPXTGPSFOIBODFEUSPVCMFTIPPUJOH
capabilities for building maintenance
staff and increased energy efficiency of
BMMJOUFSDPOOFDUFETZTUFNT
5PIFMQHJWFMPDBMBSFBDIJMESFOUIF
PQQPSUVOJUZUPFYQFSJFODFXJMEMJGF
JOTJEFPSPVUTJEFUIFDMBTTSPPNUIF
5PSPOUP3FHJPOBM$POTFSWBUJPO
"VUIPSJUZBOE&BSUI3BOHFSTUISPVHI
1BSUOFSTJO1SPKFDU(SFFOIBWF
MBVODIFEUIFOFXKids in Nature
Corporate Challenge
0OFPGUIFGJSTUCVTJOFTTMFBEFSTJOUIF
DPNNVOJUZUPSJTFUPUIFDIBMMFOHF
XBT8&(
5IFDIBMMFOHFJTEFTJHOFEUPFODPVSBHF
DPSQPSBUJPOTUPNBLFBEJGGFSFODFCZ
TQPOTPSJOHFOWJSPONFOUBMMFBSOJOH
JOMPDBMTDIPPMTJOOFFE5ISPVHIUIF
&BSUI3BOHFST“Bring Back The Wild”
MJWFBOJNBMTIPXUIFQSPHSBNCSJOHT
UIFXPOEFSPGXJMEMJGFJOUPTDIPPMTUP
FEVDBUFTUVEFOUTBCPVUUIFUISFBUT
GBDJOHUIFFOWJSPONFOU
“Woodbine Entertainment Group was
eager to take up the Kids in Nature
Corporate Challenge,”TBJE+BOF
)PMNFT7JDF1SFTJEFOU$PSQPSBUF
"GGBJST“As the Founding Business
Partner in Partners in Project Green
we are prepared to lead by example.
The Company is committed to being a
leader in environmental sustainability
and, as a strong community partner, we
invest in programs which develop youth
to become tomorrow’s leaders. This
program achieves both objectives.”
11
VESTING in our Communities
Racing Cares
Campaign Raises
over $21,000
to Fight Hunger
5IJTGBMM3BDJOH$BSFTBGVOESBJTJOH
DBNQBJHOUIBUDPOOFDUFEIPSTF
QFPQMFFNQMPZFFTBOESBDJOHGBOT
SBJTFEPWFSBOEDPMMFDUFE
QPVOETPGGPPEGPSUIFDaily Bread
Food Bank
5PQVUUIFTFOVNCFSTJOUPQFSTQFDUJWF
UIJOLBCPVUUIJT'PSFWFSZEPMMBS
SBJTFEBOEEPOBUFE%BJMZ#SFBEXJMM
CVZQPVOEPGGPPE"TBSFTVMUUIFTF
generous donations made it possible
GPS%BJMZ#SFBEUPQVSDIBTF
QPVOETPGGPPEoUIBUTPWFS
NFUSJDUPOT
5PLJDLTUBSUUIFDBNQBJHO%JTDPWFSZ
3BDJOHTUBCMFXIPUFBNFEXJUI8&(
BOEUIF)PSTFNFOT#FOFWPMFOUBOE
1SPUFDUJWF"TTPDJBUJPONBEFB
DIFRVFQSFTFOUBUJPOUPUIF%BJMZ#SFBE
'PPE#BOL
Garden of Hope to Bloom next Spring
"(BSEFOPG)PQFXJMMCMPPNOFYU
TQSJOHJOTVQQPSUPGUIF$BOBEJBO
#SFBTU$BODFS'PVOEBUJPO
.VUVFM4VQFSWJTPS4IFSSZ#VKPMEMFEB
DBNQBJHOUIBUSBJTFEPWFSPO
CFIBMGPGUIF'PVOEBUJPO*UXBTBHSFBU
LJDLPGGUPUIF2011 Breast Cancer
Awareness Campaign collecting
XJUIHPJOHUP
UIF'PVOEBUJPO
#VMCTQVSDIBTFECZFNQMPZFFTXJMM
CFQMBOUFEJOBUIFNFEHBSEFOJO
TVQQPSUPGBMMUIPTFUPVDIFECZUIJT
EJTFBTF"OPGGJDJBMSJCCPODVUUJOHPG
UIFOFXMZQMBOUFEHBSEFOJTQMBOOFE
GPSTQSJOH
“A big thank you to Woodbine
Entertainment Group and Discovery
Racing for all of the wonderful support
you have given us,” TBJE.BSL-BQJOTLJ
4QFDJBM&WFOUT0GGJDFS%BJMZ#SFBE
'PPE#BOL “We enjoyed working with
your team, which we found to be so
inspirational. Thank you to everyone
involved for your hard work. We are
truly grateful to have such wonderful
partners in the fight to end hunger in
our community.”
8*/5&3
WEG’s
United Way
Campaign
Climbs
to New
Heights
RUNNER'S TAKE YOUR MARK
5FBN5VSG-PVOHFDPNQFUFEJOUIF#BZ4USFFU3BU3BDF
"TQJSJUFEFOHBHFEBOEJOTQJSFE
HSPVQPG8&(FNQMPZFFWPMVOUFFST
QVUUIFfunJOUIJTZFBSTUnited Way
GVOESBJTJOHBDUJWJUJFT
$BNQBJHOIJHIMJHIUTJODMVEF
t5FBN5VSG-PVOHFMJUVQ#BZ4USFFU
DPNQFUJOHJOUIF3BU3BDFGPSUIF
first time
t8PPECJOFT5VSG3BDFTTFUB
fundraising record
t(SFFOXPPEIPTUFEJUTGJSTU6OJUFE
8BZ%BZ
tOFXGJSTUUJNFEPOPSTKPJOFEPVS
United Way team
SUPPORT MEETS STAMINA
4UFQQJOHVQJOUIF$/4UBJS$MJNCGSPNMFGUUPSJHIUBSF(SFHPS.D-FPE
,SJTUJOB1SJOHMF"OJUB(SJNB$BSMP"EPOBBOE#SJBO6OHFS
tQBSUJDJQBUJPOSBUFJOQMFEHF
DBNQBJHOTJODSFBTFEUPVQGSPN
JO
t5FBN(FO/FYUDMJNCTUIF$/5PXFS
and supports Three Days of Caring
tTFSWJOHEJOOFSBUHorizons for Youth
tNFOUPSJOHOFXDPNFSTBUMicroSkills
tTFSWJOH$ISJTUNBTEJOOFSBUYouth
Without Shelter
Best of all, approximately $90,000
was raised for the United Way!
A RECORD HANDLE:
8&(FNQMPZFFTTFUBPOFEBZGVOESBJTJOHSFDPSEPO4FQUFNCFSSBDJOHGPS
UIF6OJUFE8BZ
$POHSBUVMBUJPOTBOEUIBOLZPVUP
FWFSZPOFXIPTVQQPSUFEUIJTZFBST
DBNQBJHO*GZPVXPVMEMJLFUPKPJOJO
UIFGVOBOECFQBSUPG8&(T6OJUFE
8BZUFBNQMFBTFDBMMWendy Loiselle
at 416-675 -3993FYU2377 or email:
wel@woodbineentertainment.com
UPEBZ
Employee Survey & Focus Group Follow-up
*O4FQUFNCFS8PPECJOF
&OUFSUBJONFOU(SPVQ8&(
VOEFSXFOUBDPNQBOZXJEF
&NQMPZFF4VSWFZ&NQMPZFFTXFSF
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NBLFJUBOFWFOCFUUFSQMBDFUPXPSL
"MMJOEJWJEVBMTVSWFZJOGPSNBUJPOXBT
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GJOEJOHTXFSFDPMMFDUFEUBCVMBUFE
BOEBOBMZ[FECZ,FOFYBBRVBMJGJFE
UIJSEQBSUZDPOTVMUJOHDPNQBOZ
TQFDJBMJ[JOHJOUIFEFTJHOBOE
BENJOJTUSBUJPOPGFNQMPZFFTVSWFZT
0WFSBMMTVSWFZSFTVMUTXFSF
communicated to employees in
FBSMZ5PSFWJFXIFSFJTXIBU
employees said we did well as an
PSHBOJ[BUJPO
t8&(JTTPDJBMMZBOEDPSQPSBUFMZ
responsible
t8&(QSPWJEFTWBMVBCMFUSBJOJOH
programs
t8&(JTBTBGFQMBDFUPXPSL
8&(XJMMDPOUJOVFUPTIPXDBTF
XIBUXFEPXFMM8FXJMMBMTPMFU
FNQMPZFFTLOPXIPXUPHFUJOWPMWFE
XJUIUIFWBSJPVTBDUJWJUJFTJOXIJDI
XFQBSUJDJQBUFXJUIUIFBJNPG
GVSUIFSQSPNPUJOHUIFUIJOHTXF
TVDDFFEBUBTBOPSHBOJ[BUJPO
5IFLFZBSFBPGDPODFSOGPS
FNQMPZFFTPWFSBMMXBTUIFOFFEUP
improve communication*OPSEFSUP
VOEFSTUBOEUIJTCFUUFSFNQMPZFFT
representing different WEG locations
BOEEFQBSUNFOUTXFSFJOWJUFEUP
QBSUJDJQBUFJO'PDVT(SPVQTFTTJPOT
GSPN.BZUP+VOF5IFZTIBSFE
UIFJSJEFBTPOIPXXFDBOCFUUFS
DPNNVOJDBUFXJUIFBDIPUIFS5IF
JOGPSNBUJPOHBUIFSFEIFMQFEVT
create a list of specific ideas aimed
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FGGFDUJWFUISPVHIPVUUIFDPNQBOZ
The ideas identified by employees
at the Focus Group Sessions to
improve communication were:
Hold Town Hall MeetingsPS
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XIFSFBMM8&(FNQMPZFFTDBO
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JOUFSFTUSFMBUFEUPUIFCVTJOFTTPSBTL
RVFTUJPOT
#FUUFSVTFPGUIFWEG intranet
UPDPNNVOJDBUFXJUIFNQMPZFFT
BOELFFQJOHJUVQUPEBUFTPUIBU
information is current across all
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8&(FNQMPZFFTDBOVTFUPBDDFTT
DPNQBOZJOGPSNBUJPO
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PGNBOBHFNFOUUIFOFYUTUFQJT
UPDPOWFSUUIFTFJEFBTJOUPGPSNBM
BDUJPOQMBOTUIBUJODMVEFTQFDJGJD
PCKFDUJWFTBOESFTQPOTJCJMJUJFT
4UBZUVOFEGPSUIFOFYUFEJUJPOPG
inTOUCHXIFSFXFXJMMQSPWJEF
GVSUIFSJOGPSNBUJPOPOIPMEJOH
UPXOIBMMTBOEJNQSPWJOHUIF
8&(JOUSBOFU*OUIFNFBOUJNF
TIPVMEZPVIBWFBOZRVFTUJPOTPS
DPODFSOTSFMBUFEUPUIF&NQMPZFF
4VSWFZBOEPS'PDVT(SPVQTQMFBTF
contact Tracy McCarthy4FOJPS
.BOBHFS)VNBO3FTPVSDFT4FSWJDFT
(ext. 2523)5IBOLTBHBJOGPSZPVS
DPOUJOVFETVQQPSUPGUIJTJNQPSUBOU
JOJUJBUJWF
8*/5&3
APPRECIATION of Excellence
“Awesome job getting the mobile players
up and running so that we can watch
both live and past races on HPI. I used it
NWZ\PMÅZ[\\QUMWVUaQ8PWVMIVLQ\
_WZSMLÆI_TM[[Taº
Dear Mr. Eaves:
I would like to share my experience at Woodbine this past
weekend.
Three friends and I experienced a most cordial welcome by
everyone we met. The sincere helpfulness and responses
extended to all requests were very much appreciated.
Mr. Gerd and Mr. Lahsen in your Woodbine Club restaurant
cared so much and gave service above and beyond. If you
could thank them again, that would be greatly appreciated by
me.
We received complimentary buffet dinners, and as you can
imagine, we will speak with highest regard of Woodbine to
everyone.
I have been to many racetracks, but Woodbine’s hospitality is
superior. You have a beautiful racetrack in every way.
Regards,
Brigittte E. Schreiber
Justice Racing Stables Partner
Floyd Knobs, IN
Steve Curtis
ŒŒŒ
“Showing the new link with replays on
individual horses is nothing short of
brilliant!! Wow I am amazed at how we are
coming along. As an original member
from the start we have a great product
here. Keep up the great work. All the info
we can get for our picks is great! Give
yourselves a pat on the back and
_PWM^MZ\PW]OP\WN\PQ['/WWL_WZSº
Pasquale A
ŒŒŒ
“I just noticed that you have added the
video replays for each horse. This is
an excellent idea for the handicappers.
/WWLRWJº
Christopher K
In Memoriam
4BEMZUIJTIBTCFFOBZFBSPGMPTTGPS8PPECJOF&OUFSUBJONFOU
8FIBWFMPTUBOVNCFSPGFNQMPZFFTDPMMFBHVFTGBNJMZNFNCFSTBOEGSJFOETPWFSUIFQBTUZFBS
8FUBLFUIJTPQQPSUVOJUZUPSFNFNCFSUIFNBOECFHSBUFGVMGPSUIFDPOUSJCVUJPOUIFZNBEFUPPVSMJWFT
Robert (Bob) M. Anderson
1BTTFEBXBZQFBDFGVMMZPO/PWFNCFSUI1SFTJEFOUPG"OEFSTPO'BSNT#PCIBECFFOB%JSFDUPS
PG8PPECJOF&OUFSUBJONFOU(SPVQTJODF$IBJSNBOPG8&(hT5IPSPVHICSFE3BDJOH$PNNJUUFFBOE
$IBJSNBOPGUIF"WFMJOP(PNF[.FNPSJBM'PVOEBUJPO"OJOEVTUSZDIBNQJPO#PChTVOXBWFSJOHQBTTJPOGPS
IPSTFSBDJOHSBEJBUFEGSPNIJTTPVMGPSPWFSZFBST
FOCUS and Inspired
.0)"8,"/%04"45&".61504611035.*-50/44"/5"$-"641"3"%&
Mohawk Racetrack drivers, the Ontario Standardbred Adoption Society and the
Halton Police joined forces to accept donations of toys and food from spectators
lining the Milton Santa Claus Parade route.
&-7&4"55)&+"
,&#6*-%"3&$0
3%.06/5"*/
The Elves from Th
0'4)0&#09&4
with gifts for childe Jake filled a Woodbine backstr
etch record 67 sh
ren
in third world co
Monica, Roy, Bo
oeboxes
untries. Pic
b. Not pictured,
but a big help, is tured left to right are: Veronica,
photo.
Laura Pampalon
, who took this
/(36/
Woodbine on
/*5'035)&-0
LongRun Day at eaway and
8&3&"-8":4*
n of the annual
giv
r
itio
da
ed
l
len
sfu
ca
es
a
,
cc
It was another su turing a jockey autograph session iat.
November 20, fea er t, a 21-year-old son of Secretar
Al
a visit from Time
.",*/("%*''&3&/$&0/&53&&"5"5*.&
Carlo Adona from Customer Service digs-in with Sandy Hawley to plant trees as
part of Partners in Project Green's annual fall tree planting.
70-6.&t*446&'063t8*/5&3
Woodbine Entertainment Group
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