Email, iPhone & iPad delivery available! Call 888.378.2537 for more information. VOLUME 14, ISSUE 11 Snapshots News briefing/ RESOURCES A Harvard dean steps down after a scandal; majors make a big difference in future salaries; an association recommends better communication between faculty, governing boards; and more. Page 2 policies & procedures If guns are allowed on your campus, consider offering students a place to store them safely while they attend class. Page 8 LAWSUITS & RULINGS FACULTY: A faculty member was fired because he engaged in sexual activities with students, not because of his disability. Page 9 JULY 2013 Cover Story Create an effective assessment process to bring benefits to your institution Assessment is not an option in higher education. Administrators oversee efforts to evaluate programs, student engagement, facilities, and just about every other comPut assessment ponent of the institution. to work The amount of assessment that’s reAssessment can help quired by accrediting agencies can be your institution in many overwhelming. But if you have a good plan ways in its quest for conin place to accomplish it, your institution tinuous improvement. can reap the benefits of having data that See page 5. can be used in making decisions about curricula, budget allocations and much more. Four members of Dean & Provost’s advisory board participated in a conference call to discuss how their institutions manage assessment. Try their tips and best practices to get the most out of your institution’s assessment efforts. And although assessment is expensive and time-consuming, find out how it can save your institution money and time in the long run. Full story, see pages 4–5. Highlights ACADEMIC AFFAIRS: An institution was justified in dismissing a student who did not follow its rule that required continuous enrollment. Page 10 Avoid leadership tragedies like Rutgers’ athletics issues FREE SPEECH: A dismissed student had the right to protest over student fees. Page 11 The model for online education at Lackawanna College in Pennsylvania is based on traditional educational theory. Carlie I. Nicastro explains how the system guarantees consistency and quality in the online offerings. Pages 6–7 DISABILITY: Review a roundup of recent court cases. Page 11 Joyce Blackwell, provost at Bennett College in North Carolina, had supportive mentors throughout her career. In turn, she helps develop leaders on her campus and through an association for chief academic officers. Page 12 When the men’s basketball coach at Rutgers University was fired for abusing players, the situation revealed failures in the institution’s governance system, according to Attorney Allan L. Shackelford. Learn how to avoid such problems. Page 3 Incorporate traditional education in online courses Develop future leaders by sharing your skills © 2013 Wiley Periodicals, Inc., A Wiley Company • All rights reserved View this newsletter online at wileyonlinelibrary.com • DOI: 10.1002/dap.20067 2 Dean & Provost News Briefing/Resources Get published in Dean & Provost For Dean & Provost writers’ guidelines, contact the editor at jhope@wiley.com. ■ Dean steps down after email scandal Treating members of the campus community fairly is important to an academic administrator’s success. Evelynn M. Hammonds announced plans to step down as dean of Harvard College several months after news broke that she had searched the email accounts of resident deans. She wanted to find out who leaked information about a cheating scandal. Hammonds said the email controversy was not a factor in her stepping down. ■ Majors matter for future earnings With students taking on increasing debt loads, how much they can expect to earn later is an important question. A new report from the Center Higher Education Publications from Jossey-Bass/Wiley • Enrollment Management Report • FERPA Bulletin for Higher Education Professionals • Recruiting & Retaining Adult Learners • Disability Compliance for Higher Education • Student Affairs Today • Campus Legal Advisor • Assessment Update • The Department Chair • The Successful Registrar • College Athletics and the Law • Campus Security Report For information about any of these publications, call Customer Service at 888.378.2537. on Education and the Workforce at Georgetown University’s Public Policy Institute reveals that it pays to earn any degree, but the choice of major makes a big difference in the likelihood of employment and in the amount graduates earn. Recent graduates in nursing and teaching had the lowest unemployment rates, and engineering majors earned the highest starting salaries. To download Hard Times: College Majors, Unemployment and Earnings, go to http://cew.georgetown .edu/unemployment2013. ■ Report provides educational snapshot National statistics can help you understand higher education more fully and enable you to benchmark your institution’s success. The National Center for Education Statistics released The Condition of Education 2013, which includes statistics on educational attainment, salary by education level, and more. For example, the report reveals that young adults with a bachelor’s degree earn nearly twice as much as those who have not graduated from college. You can r eview the full report at http://nces.ed.gov/ pubs2013/2013037.pdf. ■ Accreditor to determine U Phoenix status When accreditation review teams visit, you don’t want them to leave with concerns. The board of trustees of the Higher Learning Commission of the North Central Association of Colleges and Schools is scheduled to determine whether to reaccredit the University of Phoenix. One team that visited recommended probation and a second suggested the institution be placed on notice. ■ Faculty, boards need communication Good governance for your institution requires communication among stakeholders. A new report from the American Association of University Professors recommends direct communication between governing boards and faculty members. To review the recommendations and best practices, go to www.aaup.org/report/facultycommunication-governing-boardsbest-practices. ■ Dean & Provost Publisher: Sue Lewis Executive Editor: Robert Rosenberg, Ph.D. Editorial Director: Paula P. Willits, Ed.D. Editor: Joan Hope, Ph.D. Legal Editor: Aileen Gelpi, Esq. If you have a question, comment or suggestion, please contact Editor Joan Hope at (561)748-5094 or email jhope@wiley.com. Copyright © 2013 Wiley Periodicals, Inc., A Wiley Company Dean and Provost (Print ISSN 1527-6562, Online ISSN 1943-7587) is published monthly by Wiley Subscription Services, Inc., A Wiley Company, 111 River St., Hoboken, NJ 07030-5774. Jossey-Bass is a registered trademark of John Wiley & Sons, Inc. Annual subscription rate is $225 for individuals. To order single subscriptions, call toll-free 888-378-2537, fax toll-free 888-481-2665, email jbsubs@ wiley.com, or write Jossey-Bass, One Montgomery Street, Suite 1200, San Francisco, CA 94104–4594. Discounts available for quantity subscriptions—contact Customer Service at jbsubs@wiley.com. Periodicals postage paid at Hoboken, NJ and at additional mailing offices. POSTMASTER: Send address changes to Dean and Provost, Jossey-Bass, One Montgomery Street, Suite 1200, San Francisco, CA 94104–4594. Outside the United States, call 415-433-1767 or fax 415-433-7405. Copyright © 2013 Wiley Periodicals, Inc., A Wiley Company. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, scanning, or otherwise, except as permitted under Section 107 or 108 of the 1976 United States Copyright Act, without either the prior written permission of the Publisher or authorization through payment of the appropriate per-copy fee to the Copyright Clearance Center, 222 Rosewood Drive, Danvers, MA 01923, 978-750-8400, fax 978-646-8600. Requests to the Publisher for reprint permission should be addressed to the Permissions Department, c/o John Wiley & Sons, Inc., 111 River St., Hoboken, NJ 07030-5774; 201-748-6011, fax 201-748-6326, www. wiley.com/go/permissions. This publication is designed to provide accurate and authoritative information regarding the subject matter covered. It is provided with the understanding that the publisher and editor are not engaged in rendering legal counsel or other professional service. If legal advice is required, the service of a competent professional should be sought. July 2013 DOI: 10.1002/dap © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved Dean & Provost Of Counsel 3 Rutgers’ athletics problems resulted from governance failures By Allan L. Shackelford Many of us were transfixed by the recently uninstitution, consider these action steps: folding events at Rutgers University after a video ➢➢ Implement an institutional strategic plan. was leaked of Mike Rice, the head men’s basketball Ensure that it is a living document with broad-based coach, physically and verbally abusing his players. input and ownership. Align institutional operations Athletics Director Tim Pernetti fired Rice and then with strategic goals and an assessment plan. resigned a week later. ➢➢ Adopt risk-management To most reporters, this was a measures. Integrate institutional About the author story about the broken culture of or enterprise-wide risk manageAllan L. Shackelford is an attorney big-time college sports. But I believe ment, not only into the strategic and a higher education consultant the story is much bigger than that. planning process, but also into daywho presents to national audiences The Rutgers situation parallels to-day, unit-level management. on various topics. Contact him at the chain of events we’ve seen at ➢➢ Assess governance strucallanshackelford@yahoo.com. ■ other major institutions. Something ture. Examine the composition, horrific happened that snowballed transparency and effectiveness of into a public relations and reputational nightmare: your institution’s governance structure and whether 1. When Rice’s abusive behaviors were first board members are held to accountability standards. reported, those responsible for oversight ignored In many instances, the only board members “really common-sense responses. in-the-know” are those on the executive committee. 2. Certain governing board members were in the ➢➢ Speak truthfully. Make public statements in know but did not blow the whistle. response to a crisis situation that are clear, trans3. When the story became public, the same adparent and supported by facts. When integrity is at ministrators who made bad decisions also made up stake, there is only one chance to get it right. excuses for why they did not appropriately respond. ➢➢ Be proactive to identify problems. Imple4. The same people used carefully crafted and ment strategies to ensure that there are not serithoroughly vetted statements to try to persuade the ous, undiscovered problems on your campus. For public that their mistakes should be forgiven. several years, the IRS has advocated that nonprofit 5. The institution’s credit rating faced downgrading. organizations implement whistleblower procedures. At Rutgers, we also witnessed what many viewed as Implement such protocols across the institution and the president’s disingenuous description of how John involve all students, including student-athletes. ConWolf, the university’s general counsel who agreed to sider requiring that such complaints be immediately resign after recommending Rice be only suspended, reported to a governing board committee. was being punished for his mistakes. And all those who ➢➢ Use legal counsel correctly. As the Rutgers situlost their jobs as a result of their outrageous mistakes ation illustrates, legal counsels don’t always make the walked out the door with large sums of money. right decisions, especially when the correct pathway is One of the top priorities of the current president is not straightforward. As a senior-level administrator at to implement a strategic plan. But the lack of a plan a top-tier university has said, when she deals with the since 1995 — and the collaborative processes it entails general counsel, her “focus is on the word ‘counsel.’” — suggests the existence of an outdated culture at ➢➢ Do the right thing. Always strive to have a the administrative and governing board levels. It’s a common-sense perspective. Decisions should take culture ill prepared to respond to the Rice situation. into account the best interests and needs of the stuThis also makes me wonder about Rutgers’ status dents directly involved and those potentially affected, under the Middle States Commission on Higher Eduas well as the interests of the campus community cation’s “Standard 7, Institutional Assessment” that generally and the institution’s interests, mission, requires “implementing strategies to achieve [clearly values, reputation and safety. ■ articulated institutional and unit-level] goals.” The multitude of mistakes, questionable follow-up Editor’s update: The problems at Rutgers have conactions and excuses at Rutgers are symptomatic of tinued. Former students coached by Julie Hermann, one of the most pervasive leadership tragedies in the new athletic director, have accused her of mental higher education today. It seems as if it is all about cruelty. She was also sued for discrimination.The case them and not the students. is pending before the Kentucky Supreme Court. ■ To avoid such mistakes and perceptions at your © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved Vol. 14, Iss. 11 DOI: 10.1002/dap 4 Cover Story: The Advisory Board Speaks Dean & Provost Create a good process to make assessment effective Most deans and provosts accept that assessment is an inevitable and time-consuming part of their work. Expectations for assessment from accrediting agencies are high. In fact, it might sometimes seem as if you’re asked for so many reports by institutional and program accreditors that you don’t have time to make sure the results are used to improve student experiences. Four members of Dean & Provost’s advisory board participated in a conference call to share their best strategies for making assessment not only manageable but also useful. “We are definitely better as a result of assessment and the continuous improvement philosophy,” said Jill Murray, executive vice president and chief academic officer at Lackawanna College in Pennsylvania. Process raises challenges There’s no question that assessment is time-consuming. And in divisions with numerous program-specific accreditations, it can require constant effort. For example, the University of Florida’s College of Fine Arts has regional, statewide and program accreditations. Most of the requested reports ask for a lot of the same information but in slightly different formats. That makes it impossible Lucinda Lavelli to cut and paste, said Dean Lucinda Lavelli. Officials have hardly finished one process when they need to jump into the next one, which doesn’t Want Dean & Provost on your iPhone or iPad? Now you can receive Dean & Provost directly on your iPhone or iPad! The Jossey-Bass Newsletter Mobile Reader is a free application available from iTunes that allows current subscribers to download and read issues on their iPhones or iPads, while still receiving them in hard copy by mail or PDF delivery by email. Receiving the service requires a one-time verification of your subscription. For more information, call Customer Service at (888) 378-2537.Or visit the iTunes app store and download the Jossey-Bass Newsletter Mobile Reader. ■ July 2013 DOI: 10.1002/dap leave time to put improvements into place, Lavelli said. There are “so many pieces and moving parts” of accreditation, Murray said. But the real challenge is “not just moving and doing it but what you do with it,” she added. Assessment is an unfunded mandate, said Herman Berliner, provost and senior vice president for academic affairs at Hofstra University. But putting the money and time into doing it well so that your institution gets a clean accreditation report is a lot easier than correcting deficiencies, he said. Organization is key Effective assessment relies on having a good process in place. At Hofstra, an associate provost for assessment and accreditation oversees a faculty-driven process, Berliner said. Because there are vast differences among disciplines, the faculty can choose how they want to perform assessment, but participating is not optional. Hofstra’s record of Middle States accreditation visits with no follow-up involved are a persuasive argument for its importance. At UF, two institutionwide jill murray assessment offices produce several reports every day, Lavelli said. Within her unit, the associate deans, program directors and faculty all have responsibility for assessment activities. Connecting assessment with other campus efforts and time lines ensures that it occurs on a continuous basis. For example, strategic plans can help structure institutional assessment. Lackawanna’s includes facilities, and Middle States looks carefully at how those are assessed, Murray said. Officials at Lackawanna review progress toward their three-year plan on a quarterly and yearly basis. Administrators use it to evaluate space needs, classroom technology and athletics. Officials can review assessment results from academic and nonacademic areas to determine the best ways to balance spending among the areas, Murray said. At Lackawanna, departmental plans link with and support the institutional plan. “Assessment is embedded into each departmental plan, and the implementation of each departmental objective or strategy is measured,” Murray said. Since the plans were implemented in 2011, 68 percent of all the strategies and objectives identified © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved Dean & Provost 5 Cover Story: The Advisory Board Speaks in departmental plans were achieved, 4 percent were not yet achieved due to budget constraints, and 28 percent were not yet achieved for reasons unrelated to the budget but are in process, Murray said. In June, the entire community was invited to a two-day summit to review departmental plans and discuss progress to date. Hofstra’s five-year plan helps officials set priorities. During the recession, they couldn’t do everything in the plan, but regular assessment herman berliner provided them with a format for determining priorities. At UF, the plan also helps set priorities with aging facilities. Since a significant amount of maintenance is deferred, sometimes Occupational Safety and Health Administration regulations determine what will be done, Lavelli said. Complete loop for continual improvement Assessment for its own sake is a waste of time. But the real goal is to use what you learn to make improvements. For example, assessing the general education curriculum at Hofstra convinced faculty members that it did not include enough focus on oral communications skills, Berliner said. They made changes to gen ed, plus each major added a course that included a significant oral communications requirement. Also, the Psychology Department administered a standardized test to majors to identify areas they knew well and those they did not. Then they revised the curriculum to address the deficiencies. Assessment results are also useful for advocating for resources such as new faculty lines, Lavelli said. At the Texas Tech University School of Law, officials administer standardized tests such as the Law School Survey of Student Engagement to benchmark students’ experidarby dickerson ences against those of peers at other law schools, said Dean Darby Dickerson. Programs to address problems are offered in ways that appeal to law students. For example, a program about drinking might focus on how students can © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved represent their future clients, but it could also cover how an attorney’s conduct could put his licensing at risk. Good data is essential Ensuring data integrity in the accreditation process is a challenge, Murray said. LackawaWant to think nna is a small college, so officials have the about context? luxury of mining data To think about how the in different ways to trend toward increasing compare the results for assessment ties into other accuracy. developments, Lucinda Also, multiple indi- Lavelli, dean of the School of viduals work with the Fine Arts at the University of data so that checks on Florida, recommends Seeits validity can be made ing Like a State: How Ceron a continual basis. tain Schemes to Improve At Hofstra, the insti- the Human Condition Have tutional research vice Failed by James C. Scott. ■ president checks data integrity, Berliner said. The two people who have held that position have been an accounting professor and a math professor who understood data well. Both prepared templates for faculty members to input data so that the professors could enter it in a consistent format. For law schools, institutions altering data reported to groups such as U.S. News & World Report has been a big problem and has resulted in poor press for several major schools, Dickerson said. Plus, law schools must report career and salary data for graduates. At Texas Tech, officials start with forms completed by students. They review the results carefully to make sure they are accurate before releasing a report. ■ The Bottom Line … To ensure effective assessment, make sure your institution implements these strategies: ➢➢ Engage stakeholders. Faculty will be more enthusiastic if they are driving the process. And widespread involvement makes it possible to complete the large amount of work required. ➢➢ Ensure data integrity. The results you get when you analyze data are only as good as the data you start with. ➢➢ Organize your process. Assessment efforts need to be completed on a time line. ➢➢ Use results for improvement. There’s no point to assessment if the findings aren’t put to work. ■ Vol. 14, Iss. 11 DOI: 10.1002/dap 6 Community Colleges Dean & Provost Adopt online model based on traditional education theory By Carlie I. Nicastro There is no dispute that one of the greatest benefits their content knowledge rather than on mastering of distance education is its convenience to students. technology. Faculty supports include: However, the idea of convenience can be synonymous • A four-week initial training. with lesser quality. Think fast food and buses com• A manual particular to online faculty. pared with a chef-prepared meal and a car service. • A requirements quick-guide checklist for help Distance education has historically struggled with building the course. this stigma of inferiority. On the other hand, distance • Continual screen-capture updates on how to education is born of technology — and use new learning system features. with capabilities such as the addition of • A FALCONS-specific manual with About the author description, real-time and video communication and rationale and resources for Carlie I. Nicastro is di- each item on each menu. virtual simulations, it has the potential rector and chair of distance to overcome the stigma. At most colleges and universities, education at Lackawanna Teacher/student interaction the online programs are built with a College in Pennsylvania. The course home page provides a space marriage of these two concepts — con- Contact her at NicastroC@ for class messages that the professor must venience and quality — in mind. But lackawanna.edu. ■ update at least weekly. Lackawanna College in Pennsylvania has ensured this connection with a very traditional approach: that of foundational educational theory. The FALCONS model, so named for the school mascot and an acronym for its goal, For Achieving Learner Centered ONline Success, is a teaching and learning resource centered around three types of activities: teacher/student interaction, student/ student interaction, and diverse, active assessments. The model includes menus of best-practice teaching strategies that foster students’ deeper connection with the course materials through application of the foundational theories (see box, p. 7). Faculty members must choose no less than one item from each of the three FALCONS menus to construct the activities for each week of their online courses. Because many postsecondary professors are experts in their field rather than in educational pedagogy and are uncertain about translating their traditional courses to the online environment, this is the first step in ensuring quality. To ensure convenience, FALCONS addresses students’ complaints that initial online course offerings were inconsistent. Course evaluations revealed that students found professors’ varied location of course materials to be akin to embarking on a treasure hunt without a map. So all online courses are organized in the exact same format, again with the three FALCONS activities in mind. This consistency, combined with in-course video tutorials and several introductory workshops, empowers students to focus on course content exclusively — as navigation, general expectations and resources are a constant. The process is also convenient for faculty, who can concentrate on conveying July 2013 DOI: 10.1002/dap The discussion forum contains required categories consisting of introductions to connect faculty and students on a level outside class content alone; general questions, to be answered by faculty within 24 hours; a weekly to-do list providing a bullet-point summary of all tasks to be completed by students; and the discussions themselves, to which faculty are required to respond at least as much as the students themselves. The FALCONS Teacher/Student Menu suggestions include: • Voice-over and interactive PowerPoint. • Video lecture or podcast. • Simulation. • Case studies. • Student-generated content. Not only are the items best-practice-based, but they also take into consideration students’ multiple learning styles, of particular benefit to the 75 percent of Lackawanna’s student population who test as having developmental needs. Student/student interaction The second menu, student/student interaction, also considers multiple learning styles, with assignments from this menu earning students’ highest satisfaction ratings and the most successful academic outcomes. The FALCONS Student/Student Menu suggestions include: • Team projects. • Discussion debate teams. • Discussion question and interaction. • Jigsaw. • Role playing. • Peer editing and review. © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved Dean & Provost 7 Community Colleges Diverse, active assessments To ensure that course objectives and assessments correspond in a way that is both meaningful and obvious to students and informative to faculty, diverse, active assessments are required weekly. And grades must be posted no later than the following week so that students may monitor their own progress and take advantage of the many support services the college offers if need be. The FALCONS Diverse, Active Assessments Menu suggestions include: • Journaling. • Presentations. • Blogging. • Essays. • Quizzes. • KWL (Know, Want to Know, and Learned) charts. The menu’s diversity enables all students to demonstrate their strengths and fosters their use of higherlevel thinking skills such as application, analysis and synthesis. That means students can demonstrate and remember course content more effectively. While the strategies already discussed comprise the FALCONS menu, they are by no means exhaustive. Faculty are equipped with a guide of more than 100 additional strategies to choose from to supplement the main menus in meeting their course objectives. But FALCONS is not prescriptive. Faculty are encouraged to express their academic freedom in choosing what and how they teach. The structure and guidance of FALCONS is simply a matter of ensuring the quality for online classrooms the same way that materials such as a writing surface and proper lighting would be needed in traditional classrooms. Since the FALCONS model was implemented, retention and completion for the college’s distance education program have increased. And some professors have reassessed their strategies for on-ground courses to incorporate menu items into their teaching and to use the online learning system as a more frequent support in the traditional courses. FALCONS also provides a standard for assessing online courses, enabling Lackawanna College’s administrators to pinpoint program weaknesses more effectively and ensure that convenience and quality are always key considerations. ■ Understand educational theories behind online course structure The structure of For Achieving Learner Centered ONline Success, the model for Lackawanna College’s innovative online courses, is based on traditional educational theories, including: ➢➢ Behaviorism. Learning takes place by connecting a stimulus and response.According to Edward Thorndike, learning requires both practice and rewards (Educational Psychology: The Psychology of Learning, 1913). With FALCONS, students realize that success can be attained by using standard course features, such as the Weekly To-Do List. ➢➢ Constructivism. Knowledge is constructed based on an individual’s own understanding and experiences of the world around them. Lev Vygotsky’s theory of social development (Mind in Society: The Development of Higher Psychological Processes, 1978) notes that a critical component of this knowledge building is social interaction, which precedes consciousness and cognition. Jerome Bruner (On Knowing: Essays for the Left Hand, 1962) interpreted constructivist theory through discovery learning, an inquiry-based theory that places learners in problem-solving situations that encourage them to interact with their environment to discover facts and relationships for themselves. FALCONS menus help professors guide students © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved to collaboratively construct understanding of the material — not just distribute facts. For example, through Jigsaw, students work together to understand material comprehensively by combining several perspectives. ➢➢ Progressivism. People learn best from what they consider most relevant to their lives. John Dewey’s interactive processes and experiential education theories emphasize learning by doing (Experience and Education, 2007). Projects, problem solving, group work, and highly personalized assessments that foster lifelong learning prevail. FALCONS menus create many opportunities for students to express their knowledge through relevant work. ➢➢ Andragogy. Malcolm Knowles’ theory of informal adult education notes that self-directed people who take initiative to learn, learn more and learn better than those waiting to be taught. They also retain and make use of what they learn better and longer (Informal Adult Education, 1950). The FALCONS model’s focus on active learning, diverse and active assessment, and connecting learners to one another demonstrates a continual thread of consideration for andragogy. For instance, rather than taking tests, students may construct a marketing plan, lesson plan, or original work of writing that they could immediately use on the job. ■ Vol. 14, Iss. 11 DOI: 10.1002/dap 8 Dean & Provost Policies & Procedures Provide a safe place for students to store firearms if weapons are allowed on campus The firearms-on-campus debate has divided lawmakers and college officials alike. But even when guns are lawfully carried, seeing them makes many people nervous. With recent campus shootings still in the public’s minds, it’s no wonder. To address those fears, the University of Colorado Boulder had a gun ban in place until spring 2012, when the state’s Supreme Court overturned it. Now officials must allow students and others with concealed-carry permits to bring their guns onto campus if they so choose. Some students feel the need to carry guns for personal protection. And as more adults enroll in college, some of those carrying firearms onto campus may need them for work. Going home to drop off their weapons before going to campus may simply not be feasible. So what can campus safety officials do when students’ gun rights clash with the rights of others to feel safe on your campus? Even if students have the right to bring a firearm to class, they may be willing to store it, simply because it makes others uncomfortable, noted Anthony Martinesi, the director of public safety at Wagner College. “I would suggest to students that their weapons be placed in a lock box in the public safety office while they are attending class,” Martinesi said. “Of course, I would explain how it [a gun] makes other students and faculty nervous.” ❏ YES! Please start my one-year subscription (12 issues) to Dean & Provost for $225. 4 EASY WAYS TO ORdER The following tips may help to respect the rights of students who lawfully bring their weapons on campus while addressing the fear of guns that many individuals have: ➢➢ Educate faculty and staff members about state gun laws and related institutional policies. That way, if guns are allowed on campus, they won’t freak out if they see a student who is lawfully carrying one. And if guns are not allowed, they know to report the situation. ➢➢ Empower faculty and staff to talk to students about guns. The sight of firearms can make some people nervous and can be a major classroom distraction. Instructors should be able to talk to students with weapons about that and respectfully ask that they not bring guns to class. ➢➢ Provide safe storage for students who choose to lawfully carry firearms. Tell students they can drop off their firearms on their way to class and pick them up promptly afterward. ■ CONTACT US Editor Joan Hope, Ph.D. Phone: (561) 748-5094 Email: jhope@wiley.com Fax: (561) 748-5094 PAYMENT OPTIONS: (all payments must be in U.S. dollars) ❏ My Check payable to John Wiley & Sons is enclosed. ❏ VISA ❏ MC ❏ AMEX Your credit card payment will be charged to: John Wiley & Sons Card #: _________________________________________________________ CALL Toll-Free: 888.378.2537 Card Security Code: (Required) ____________ Expiration Date: ______/______ FAX Toll-Free: 888.481.2665 (3 digits on back of MC, VISA) (AMEX, 4 digits above card #) Card Holder Name: (Please Print) ______________________________________ Authorized Signature: (Required) ______________________________________ MAIL: Jossey-Bass, A Wiley Brand One Montgomery Street, Suite 1200 San Francisco, CA 94104-4594 E-MAIL: jbsubs@wiley.com Name: ___________________________ Title: __________________________ Company: _________________________________________________________ Address: __________________________________________________________ City: ____________________________ State: _____ ZIP Code: ____________ E-mail: __________________________ Phone: __________________________ ❏ Yes, I’d like to hear about special discount offers, new products, and more. Place me on the Jossey-Bass e-mail list. Jossey-Bass/Wiley Guarantee: If you are not completely satisfied with this newsletter, let us know and we will refund the cost of your subscription. July 2013 DOI: 10.1002/dap Individual rate subscriptions must be paid by personal check or credit card. All orders subject to credit approval. Price includes postage, packing, and handling charges worldwide. Canadian residents add GST and any local sales tax. GST #128424017. Individual-rate subscriptions may not be resold or used as library copies. © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved Dean & Provost Lawsuits & Rulings AT A GLANCE A Review of This Month’s Lawsuits and Rulings Faculty • Discrimination based on disability was not a factor in firing a professor ..................................... 9 Academic Affairs • A Ph.D. student who did not enroll in classes should have realized he might be dismissed ...... 10 Free Speech • A dismissed student had the right to publicly demonstrate ........................................................ 11 Disability • Review a roundup of recent disability-related court cases ......................................................... 11 faculty Court rules professor’s dismissal not due to disability Case name: Francis v. Lehigh University, No. 10CV-4300 (E.D. Pa. 03/01/13). Ruling: The U.S. District Court for the Northern District of Pennsylvania dismissed the plaintiff’s suit claiming he was treated less favorably than other professors who had been in similar circumstances. What it means: To support a disability discrimination complaint based on different treatment, the plaintiff must identify another employee in a similar situation who was treated more favorably. Also, the court will consider the alleged incident on which the dismissal was based only if it was used to cover discrimination. Summary: In 2001, Drew Francis — a tenured associate professor at Lehigh University — suffered disabling injuries. In December 2008, the university began an investigation after receiving complaints that he might be having sexual relationships with female students. In April 2009, Francis told the department chair that he would require surgery. In May, the investigators reported that Francis had engaged in graphic sexual discussions with one of his female students and had sex with another of his female students. They also reported that Francis had lied to them during the investigation. In November, Francis filed charges with the Equal Employment Opportunity Commission, claiming that nondisabled employees who violated university policy © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved 9 were required only to sign an agreement indicating they would not violate the policy again. In February 2010, Francis admitted at his evidentiary hearing that he had engaged in sexually explicit exchanges with one of his female students. Francis also said that he and another one of his female students had a sexual relationship. The faculty personnel committee decided that Francis violated the university’s policy and also lied to the investigators. In May, Lehigh revoked his tenure and terminated him. Francis then sued the uni- LAWSUITS & versity, alleging violations of the RULINGS Americans with Disabilities Act. This regular feature Lehigh filed a motion for summarizes recent summary judgment. court or agency Francis argued that Lehigh’s records of interstated reason for termination est to academic was false for several reasons. administrators. He first asserted that several employees had engaged in comparable conduct but had received either a lesser form of discipline or none at all. One of his examples was a professor who inappropriately touched a female student. That employee received some sanctions but was not terminated. However, District Judge Petrese Tucker did not find that situation similar because it involved only one event, while Francis was disciplined for ongoing relationships and lying to investigators. Francis also said that he saw one professor kiss and provocatively touch a student, and that another had cohabited with a student. But the judge said that no sexual harassment complaint was filed against either of those two employees, and there were no allegations that they had lied to investigators. Francis alternatively argued that the timing was suspicious, noting his April 2009 discussion with the chair about his disability and the investigators’ report a couple of weeks later. But the judge observed that the internal investigation began well before his discussion with the chair and also said that there was nothing to show that the investigators were even aware of his disability. He next contended that Lehigh replaced him with a nondisabled employee. But Judge Tucker said that alone was insufficient. Finally, Francis argued that the females consented to his conduct, and he therefore did not harass anyone. But the judge said it was irrelevant whether those who made the decision to terminate Francis were mistaken because the issue was whether they had acted with a discriminatory intent. He granted summary judgment in favor of Lehigh. ■ Vol. 14, Iss. 11 DOI: 10.1002/dap 10 Dean & Provost Lawsuits & Rulings Academic affairs Nonreceipt of notice is insufficient to support due process violation Case name: Jeandron v. Bd. of Regents of the University System of Maryland, et al., No. 12-1724 (4th Cir. 02/14/13). Ruling: The U.S. Fourth Circuit Court of Appeals affirmed the judgment for the defendant, holding that it had properly dismissed the plaintiff from its doctoral program. What it means: A university complies with due process requirements by sending notice of its intention to dismiss a student to the student’s last known address. Also, courts may assume that a reasonably alert Ph.D. candidate would be on notice that he was in jeopardy for skipping a term without permission if the university has a continuous registration requirement. Summary: Gerald Jeandron was a blind graduate student at the University of Maryland. In 2007, the university paid him $250,000 to settle his claim that it had violated the Americans with Disabilities Act. The settlement specified that Jeandron was still subject to all the rules and procedures of the University of Maryland System, including those pertaining to satisfactory progress toward his degree. In that regard, the university had a requirement that graduate students must register for continuing courses in the fall and spring. In December 2007, the graduate director sent Jeandron a letter advising him that his progress was unsatisfactory and that if he continued to perform below the standard, he would be dismissed. The letter concluded that if there was no response, he would be dismissed. On Jan. 8, 2008, the director sent a certified letter to Jeandron, informing him that he was terminated at the close of the fall 2007 semester. However, the confirmation receipt was signed by someone else. On Feb. 1, the assistant dean also sent a letter to Jeandron stating that he had been terminated. Jeandron did not attempt to register for the spring 2008 term, but in September, he was not allowed to register for the fall term. The graduate director emailed him to inform him of the previous dismissal. In September 2011, Jeandron filed suit against the university and others. The defendants filed a motion for summary judgment, arguing that Jeandron had waited more than three years to file suit. Jeandron responded that the first notification that he received concerning the subject of dismissal was the email sent in September 2008. The trial judge granted summary judgment for the defendants. On appeal, Jeandron claimed that summary judgment was improper because there was a dispute concerning whether he had received the 2007 and 2008 letters. In an unpublished opinion, the court said that Maryland’s three-year statute was applicable. It approved of the trial judge’s reasoning that Jeandron should have known that he was in jeopardy for skipping a term without permission because of the continuous registration requirement. The panel also said that Jeandron would have been on notice long before the email that he was terminated if he had even attempted to register for the spring 2008 term. The court ruled he should have filed suit sooner and affirmed the trial judge’s decision. ■ Dean & Provost Board of Advisors • Benjamin Akande Dean, George Herbert Walker School of Business & Technology Webster University • Herman Berliner Provost and Senior Vice President for Academic Affairs Hofstra University • Marsha Kelliher Dean, School of Management & Business St. Edward’s University July 2013 DOI: 10.1002/dap • Darby Dickerson Dean, School of Law Texas Tech University • Lucinda Lavelli Dean, College of Fine Arts University of Florida • Jill Murray Executive VP and Chief Academic Officer Lackawanna College • Cynthia B. Worthen Vice President for Academic Affairs Argosy University • Barbara Gaba Provost, Elizabeth Campus & Associate Vice President for Academic Affairs Union County College • William Fitzgibbon Dean, College of Technology University of Houston • Maria Vallejo Campus Provost Lake Worth Campus Palm Beach State College © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved Dean & Provost free speech University must allow student’s protest of public-interest issue Case name: Board of Regents - UW System v. Decker, No. 2011AP2902 (Wis. Ct. App. 01/24/13). Ruling: Wisconsin’s appeals court overturned the trial court’s injunction that prohibited a former student from protesting the collection and use of certain fees by the University of Wisconsin System. What it means: Public universities may be subject to suit if they impose restraints on individuals because they are protesting — by conduct or speech — a matter of public interest. Summary: Jeffrey Decker was a former student at the University of Wisconsin - Stevens Point who believed that segregated student fees charged by the university and its usage of those fees was illegal. He engaged in public protest activities relating to those issues, including the dissemination of written materials. In October 2011, the board of regents filed a petition for a temporary restraining order and harassment injunction against him. After a hearing, the judge found that: Decker was present on UW campuses on several occasions without consent, contrary to the terms of a suspension that required he have written consent of the chief campus administrator; he had been disruptive and profane at three meetings of the board of regents; and when law enforcement officers attempted to remove him, Decker resisted by going limp and hooking his feet on chairs. The judge concluded that Decker had intentionally engaged in conduct that harassed the board of regents for no lawful or legitimate purpose. He ordered that Decker avoid any harassment of the board; avoid any premises temporarily occupied by the board; and refrain from contacting the board unless it consented in writing. The judge also prohibited him from possessing any firearms during the pendency of the injunction. On appeal, Decker argued that the judge had erroneously found that his conduct lacked a legitimate purpose. In an unpublished opinion, the appellate court said that both Decker’s conduct and his presence at the meetings appeared to be related to his public protest of the fee issues and also a protest of actions that the university’s administrators had taken toward him. The U.S. Constitution guarantees a person’s right to publicly demonstrate, protest and persuade others as to the rightfulness of his or her viewpoint, the panel said. It reversed the harassment injunction. ■ © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved 11 Lawsuits & Rulings Disability court cases Review these recent legal rulings to ensure that your institution is in compliance with disability laws. ■■ Cordova v. University of Notre Dame du Lac, No. 3:12-CV-153 (N.D. Ind. 03/29/13). The U.S. District Court for the Northern District of Indiana dismissed as untimely Amber Cordova’s claims under the Americans with Disabilities Act. The court ruled the statute of limitations began to run when she was dismissed from the institution — not when the provost denied her appeal regarding the dismissal. ■■ Doe v. St. Louis University School of Medicine, No. 12CV905SNLJ (E.D. Mo. 03/28/13). The U.S. District Court for the Eastern District dismissed the plaintiff’s claim that the university’s failure to re-enroll him violated his right to reasonable accommodations under the Americans with Disabilities Act. He wanted to re-enroll without taking classes so that he could continue attempting to pass a third-party exam. ■■ Johnson v. Louisiana State University Health Science Center, Health Care Services Division, et al., No. 3:09-0691 (W.D. La. 03/20/13).The judge granted the institution summary judgment, ruling that Carolyn Johnson was not terminated because of a perceived disability. He said that she was fired because she failed to communicate with her employer, return forms, provide documentation of her restrictions, and provide a valid excuse for not complying. ■ Quantity Discounts Quantity subscriptions for Dean & Provost are available at the following discounts: Number of subscriptions Price each subscription Discount 1–4 $225.00 0% 5–9 $157.50 30% 10–29 $146.25 35% 30–49 $135.00 40% 50–99 $112.50 50% 100–249 $90.00 60% For more information, contact Customer Service at (888) 378-2537 or jbsubs@wiley.com. Vol. 14, Iss. 11 DOI: 10.1002/dap 12 Focus on Dean & Provost Leadership Joyce Blackwell, provost, Bennett College Share leadership skills, experience with peers, future leaders For Joyce Blackwell, provost at Bennett College in North Carolina, leadership means sharing her knowledge and experience. She helps her peers at other institutions and promising administrators and faculty members at her own college achieve career success. Blackwell is president of the Association of Chief Academic Officers of the Southern States. That organization brings together chief academic officers from institutions in 11 states that belong to the Southern Association of Colleges and Schools and in Latin America. It has about Joyce Blackwell 800 members. With presidents and chief academic officers retiring at a high rate, many CAOs are new to their jobs. The organization can help them prepare to be more successful, Blackwell said. Issues such as retention, graduation rates, developing curricula and academic program review are common to all institutions. And CAOs need to understand how to deal with numerous nonacademic issues, Blackwell said. For example, they must be able to address faculty concerns and work with unions. The organization hosts a meeting each December. Blackwell is surveying members about what issues they’d like to see addressed by conference sessions at the upcoming meeting. She’s also hosting a small meeting on her campus in October. She expects about 200 to 250 attendees. It will include sessions such as one on moving from the provost to presidency. But besides working with leaders at other institutions, Blackwell helps develop leaders on her own campus — both students and rising administrators. For example, she travelled to Ghana with a group of students who were interested in leadership or were student leaders. They met with student leaders in that country. And the college’s honors students participate in a series of workshops on leadership. Officials are expanding that program to include all students, Blackwell said. Also, Blackwell feels a responsibility to mentor women who want to become department chairs, deans, provosts and other administrators. She had mentors who pointed out opportunities to her and told her they were nominating her for the positions, July 2013 DOI: 10.1002/dap and she now does that for others. She shares information about leadership programs with promising administrators and faculty members and helps them connect with people in the leadership positions that interest them. For example, she might suggest they shadow a particular successful leader. And when Blackwell identifies an individual whom she thinks could be successful as a leader, she discusses her observations with that person. “I think you may some day end up as dean of that division,” she might say. Numerous professionals — male and female — have asked Blackwell to mentor them. She meets regularly with them to help them plan for their goals. You may email Joyce Blackwell at jblackwell@ bennett.edu. ■ Collaborate to enhance opportunities for your students Besides helping leaders develop new skills, an organization such as the Association of Chief Academic Officers of the Southern States gives academic administrators an opportunity to collaborate, said Joyce Blackwell, president. “It’s critical in a world that’s becoming so much smaller — really truly smaller — to provide opportunities beyond our own space,” she said. Blackwell has formed a number of collaborations at Bennett College, where she is provost, and other institutions where she served as chief academic officer. For example, when she arrived at Bennett in July 2012, the institution did not have any two-plus-two arrangements with community colleges. Officials recently completed their first such agreement to enroll students who completed associate degrees. Bennett also has a new partnership with Syracuse University to grant scholarships for master’s degrees in business to Bennett graduates who are admitted. Plus, Blackwell has been negotiating an articulation agreement between Bennett and an institution in Ghana. Globalization is one of the four pillars of Bennett’s strategic plan, Blackwell said. Currently, about 7 percent of students study abroad, and officials want to increase the number. ■ © 2013 Wiley Periodicals, Inc., A Wiley Company All rights reserved