TH E N EWS LETTE R OF TH E CANAD IAN CON D OM I N I U M INSTITUTE/INSTITUT CANAD I E N D E S CON D OM I N I U M S T H E V O I C E review O F C O N D O M I N I U M N AT I O N A L E D I T I O N / S P R I N G 2 0 1 1 PHOTO CREDIT: ISTOCKPHOTO.COM/QINGWA Bedbugs How to Combat How Combat Large LargetoAccounts Accounts ReceivableReceivable Balances Balances review inside this issue 3 Message from the President 4 CCI Excited for Development of New Brunswick Chapter 5 How to Combat Large Accounts Receivable Balances 2010-11 NATIONAL EXECUTIVE BOARD Chairman Janice Pynn, RCM, ARP, ACCI, FCCI Simerra Property Management Inc., Toronto, ON President Jim MacKenzie, MBA, DAA, FCIP (Hons) Dusyk & Barlow Insurance Brokers Ltd., Regina, SK Vice-President Geoffrey K. Penney, BA, LLB Ottenheimer Baker Barristers & Solicitors, St. John’s, NL Directors-at-Large Bill Thompson, BA, RCM, ACCI, FCCI Malvern Condominium Property Management, Toronto, ON Kim Coulter, B. Tech. (Arch.Sc), ACCI, FCCI Coulter Building Consultants Ltd., Burlington, ON Douglas G. Steen Steen Property Management Inc., Thunder Bay, ON Douglas J. Forbes, LLB Thompson Dorfman Sweatman LLP, Winnipeg, MB Secretary/Treasurer Peter K. Harris, CA, ACCI, FCCI Harris & Chong LLP, Toronto, ON 2010-11 NATIONAL COUNCIL Vancouver Chapter Jamie A. Bleay, LL.B Access Law Group, Vancouver, BC North Alberta Chapter Jim Wallace Condo Cash Program Inc., Edmonton, AB South Alberta Chapter Stephen Cassady CondoPapers, Calgary, AB North Saskatchewan Chapter Jamie Nykolaishen, LL.B Wallace Meschishnick Clackson Zawada, Saskatoon, SK South Saskatchewan Chapter Vicki Radons, Regina, SK Manitoba Chapter Lou Anna Roberts, C.E.T. GENIVAR, Winnipeg, MB Northwestern Ontario Chapter Paul Muller Kamlodge Services Ltd., Thunder Bay, ON 6 Volunteer Month - April 7 Something Smells 11 Bedbugs 12 Condo Cases across Canada 17 Chapter Chatter 22 ACCI Designation 23 CCI Courses - Seminars - Workshops: Coast to Coast Windsor Chapter D.R. (Dan) Sills, M.Eng. ECCO No. 17, Windsor, ON Huronia Chapter Shari Davidson Brookfield Residential Services, Barrie, ON London Chapter Don Peter, C.I.M., P.Mgr., CMM Donald J. Peter & Associates Inc., Thedford, ON Golden Horseshoe Chapter Ron Danks, BA, LLB, ACCI, FCCI Simpson Wigle Law LLP, Hamilton, ON Toronto & Area Chapter John Warren, CA Adams & Miles LLP, Toronto, ON Ottawa Chapter John D. Peart, LL.B., CFP, ACCI, FCCI Nelligan O’Brien Payne LLP, Ottawa, ON Nova Scotia Chapter Carol Conrad, BA Halifax, NS Newfoundland & Labrador Chapter Carol Burke St. John’s, NL NATIONAL OFFICE Executive Director F. Diane Gaunt Operations Manager Alison Nash 2175 Sheppard Ave. E., Ste 310 Toronto, ON M2J 1W8 cci.national@taylorenterprises.com * CCI is a government registered trademark Message from the President BY J I M M AC K E N Z I E , M B A , DA A , F C I P ( H O N S ) , C C I N AT I O N A L P R E S I D E N T Spring will (hopefully) have sprung by the time you read these words. The most challenging winter in many years is showing signs of easing as I write. Spring is always a season of renewal and resumption and the same is true at CCI (although our committees and executive have remained busy over the winter). Plans for the spring meetings and conference in Halifax, Nova Scotia in June are well underway and I hope that you will give some consideration to attending (see elsewhere in this issue). I discussed last issue about how CCI has signed a strategic agreement with the Community Associations Institute (CAI) in the United States. The first evidence of this will be in CCI’s attendance at the annual CAI Annual Conference and Exposition in Boca Raton, Florida in May. Janice Pynn and I will be attending on behalf of CCI. It is a full week of courses – I’m actually daunted by the breadth of content! – and I’m looking forward to bringing home a lot of useful information and ideas that we can use at CCI National and at our chapters. I’ve mentioned it before, but the work our committees has been doing of late has been exceptional. There are some exciting developments. I’ve personally been involved with our national “rebranding” and with building better relationships with governments across the country. The credit really goes to the committee chairs and the committees at large, and to Diane, Alison and Jacqueline and all the staff at CCI National. I had an academic colleague (I teach part-time at the Paul J. Hill School of Business at the University of Regina) talk to me recently about CCI. He wanted to know who we were and what we were about. I thought about it for a moment and told him this: we’re a group dedicated to educating and informing people about condominiums, and to make condominium living as good as possible. It doesn’t matter if you’re a condo owner or a professional – what can we teach people about condominiums so that when they buy or sell a unit, serve on a board, or provide professional services to condominiums, they have the information needed to do the best job possible? Think about this question – and let’s aspire to maximizing the benefits of condominium living. A little knowledge goes a long way. CCI National Chapter Contacts CCI-National E-mail: cci.national@taylorenterprises.com Website: www.cci.ca CCI-North Saskatchewan Email: northsaskatchewan@cci.ca Website: www.cci.ca/NorthSaskatchewan CCI-Huronia Email: info@ccihuronia.com Website: www.ccihuronia.com CCI-Windsor-Essex County Email: cciwindsoressex@gmail.com Website: www.cci.ca/Windsor CCI-Vancouver Email: contact@ccivancouver.com Website: www.ccivancouver.ca CCI-South Saskatchewan Email: cci@accesscomm.ca Website: www.cci.ca/ssc CCI-London & Area Email: ccisw@cci-sw.on.ca Website: www.cci-sw.on.ca CCI-Northwestern Ontario Email: ccinorthontario@shaw.ca Website: www.cci.ca/NWOntario CCI-North Alberta Chapter Email: info@cci-north.ab.ca Website: www.cci.ca/NorthAlberta CCI-Manitoba Email: ccimanitoba@cci.ca Website: www.cci.ca/Manitoba CCI-Ottawa Email: cciottawa@cci.ca Website: www.cci.ca/Ottawa CCI-Nova Scotia Email: info@ccinovascotia.ca Website: www.ccinovascotia.ca CCI-South Alberta Chapter Email: SouthAlberta@cci.ca Website: www.cci/ca/SouthAlberta CCI-Toronto & Area Email: ccitoronto@taylorenterprises.com Website: www.ccitoronto.org CCI-Golden Horseshoe Email: admin@ghccci.org Website: www.ghccci.org CCI-Newfoundland & Labrador Email: ccinewfoundland@cci.ca Website: www.cci/Newfoundland CCI REVIEW | SPRING 2011 | 3 CCI Excited for Development of New Brunswick Chapter CCI has long since been established as a National organization. We are proud to have chapters coast to coast in Canada. However we are also excited when the opportunity arises to provide services in new centres where the condominium industry is beginning to blossom! Such is the case in the Province of New Brunswick. Over the past year, it has been full-steam ahead with the development and cultivation of CCI’s 16th chapter in New Brunswick. While in the works for a number of years, things have really begun to come together and gain momentum over the past 12 months. The New Brunswick Steering Committee, led by Ms. Phil Williams, is charging forward as it plans events for the spring, and answers the needs of the 25 members they already have on file. There is no doubt that these initial 25 members are only the tip of the iceberg, demonstrating a clear interest in and need for CCI in the province. We are happy to bring together those who are a part of the growing condominium industry province-wide; from owners and board members to professionals and service providers. We are happy to bring together those who are a part of the growing condominium industry province-wide CCI-National has been working along side the Steering Committee, and Ms. Phil Williams in Fredericton, to ensure that they are ready to meet the needs of their members and grow the chapter. CCI-National Vice President Geoff Penney has been the primary contact between the Committee and the National Executive. The Committee has also received great assistance and support from our friends at CCI Nova Scotia Chapter, building on the foundation laid by Ms. Patsy Ernst and Ms. Judy Orr. This group of dedicated volunteers is exactly what CCI needs across New Brunswick – a mix of professionals and owners, who want to provide quality condominium education and informational seminars to the province. Looking forward, CCI-National is excited to be supporting the Committee’s seminars being held this Spring. Through its network of experts in the industry, CCI-National will be able to bring first-rate education to the people in New Brunswick, be it in Fredericton, Moncton, or Saint John. As well, it is CCINational’s intention to continue working with the Chapter to grow its membership and develop its reputation as the go-to organization for the New Brunswick government and all those interested in the condominium industry. There is no doubt that CCI’s presence in New Brunswick is developing rapidly. We encourage all those interested to contact Ms. Phil Williams at ccinewbrunswick@cci.ca. As the Chapter’s profile grows, CCI is quickly becoming Your Condo Connection…in New Brunswick! Correction: With our apologies, on page 26 of the Winter CCI Review, Stephen Cassady was identified as CCI North Alberta President. Stephen Cassady is President of CCI South Alberta Chapter. 4 | SPRING 2011 | C C I R EVI EW J E F F L AC K , B A c c , C G A How to Combat Large Accounts Receivable Balances Authors Note: This article discusses collection practices based on current legislation enacted in Ontario under the Condominium Act, 1998. Legislation may vary in other provinces. Boards of Directors and management must obtain their own legal advice with respect to legislation in their own province / territory to ensure that the practices they employ are valid. Are the Accounts Receivables at your corporation out of control? Are owners paying on a consistently late basis? Is the corporation running into overdrafts to pay its bills because of this? Most importantly, are you taking the proper steps to correct the problem? Signs of Trouble The first step that is necessary is to recognize you have a problem. If the Accounts Receivable balance on your Balance Sheet is the only figure you look at each month, you may not recognize you have a problem until it is too late to correct it. Does a balance of $5,000 indicate collection issues? It might if your average monthly balance is only $200. However if your building is a two-tower high-rise with 400 units and a $4 million budget, $5,000 may be perfectly normal. In order to determine whether a problem exists, trends and details must be examined. What has the balance of your Receivables been in the past – is the balance increasing every month? How old are your receivables? Examine your detailed accounts receivable listing to determine if balances are approaching (or have exceeded) the prescribed lien expiration period, for example 90-days in Ontario as prescribed by the Ontario Condominium Act (“the Act”) in Section 85(2). If so, have these arrears been secured through the Registration of a Lien? Are the same owners consistently late every month and do some owners carry one or two month balances on a consistent basis? This may result in difficulties paying the corporation’s expenses and in some cases force the corporation to fall into overdraft, resulting in additional bank charges and interest. Why should the majority of owners, those that do pay on time, have to cover additional bank charges and interest paid by the corporation (through increased common element fees in the next budget) as a result of a handful of owners that don’t pay on time? Interest and Late Fees When owners don’t pay their condo fees on time, it costs the corporation money – either in lost interest income or additional interest expenses and bank charges. In the long run, this results in higher common element fees, costing all owners more money. In order to alleviate this, the corporation has the power to charge interest and late fees for unpaid common fees and/or special assessments. The interest and late fees not only offset the loss that the corporation incurs as a result of the late payments, it also acts as a deterrent to owners in the future. Let’s face it – if an owner can only afford $300 this month and must choose between paying down their credit card balance, which carries an interest rate of over 20%, or their condo fees carrying an interest rate of Nil%, which will they choose? They may choose differently if their condo corporation charges a late fee of $10.00 and interest at a rate of 24% per year. It should be noted however that the power to charge interest and late fees is not inherent. In Ontario, it must be legally documented in the declaration. Failing this, a by-law must be passed and ratified by the owners and should be communicated to all owners prior to being implemented. Change Your Lien Policy As previously mentioned, in Ontario the Act specifies a maximum of three months before a Certificate of Lien must be registered against a unit in order to secure arrears. Specific timing in other provinces may vary. The legal process of taking such action involves a significant cost (it can be in excess of $1,000 for the registration of a Lien), however as this cost is fully recoverable from the owner – Section 85 (3)(c) of the Act in Ontario – the threat of a lien generally results in the collection of all arrears. However, we continually see repeat owners receive a Notice of Lien (the “threat” letter) and pay off their arrears before a lien is registered. In paying their arrears, they avoid the Lien registration cost and know that another Notice of Lien will not be issued for 3 months. Three months later, they have made no payments and the process repeats itself – threat letter, payment in full, 3 more months before a payment is made. In the meantime, the corporation must carry on paying its bills on a regular basis with no condo fees being received. What’s worse, we often encounter owners who “play the lien game”. That is, they know the process of issuing a Notice of Lien occurs as soon as they fall 3 months in arrears. As such, they consistently carry a balance of two months. They fail to pay January and February. On March 1, they pay their January fees. That way, they are still only 2 months in arrears. On April 1, they pay February. Again, only March and April are outstanding so a Notice of Lien is still not sent. In this sense, the corporation is short two months common fees indefinitely. In order to avoid this, Boards of Directors in Ontario can choose a lien policy of less than 3 months – the maximum prescribed by the Act. Section 85(1) indicates that “if an owner defaults in the obligation to contribute to the common expenses, the corporation has a lien against the owner’s unit…” There is no minimum time period specified. (Again, legislation in other provinces may vary – be sure to obtain advice from your legal counsel). By decreasing the lien policy to 60 (or even 30) days, the gap between default of payment and the commencement of collection activity is shortened. The result is fewer accounts receivables, less stress on the corporate bank account and more interest income / less interest expense and service charges for the condo. Jeff Lack, BAcc, CGA Accounting Supervisor Wilson, Blanchard Management Inc. Hamilton, ON CCI REVIEW | SPRING 2011 | 5 Volunteer Month - April IT’S SPRING…. …and our thoughts automatically turn to: volunteers! in the summer of 2010. When asked how they benefitted from their involvement in CCI, members cited: • Writing (organizations are almost always looking for skilled people to write articles for newsletters or their websites) While not necessarily as traditional as thoughts of warmer weather, barbeques and (of course) love, thoughts of volunteers are critical to the success of all volunteerdriven organizations across Canada. So much so, in fact, that the week of April 1016, 2011 has been designated as the 68th annual National Volunteer Week in Canada. In fact, in some countries, they recognize April as a national volunteer month, and the United Nations set aside all of 2001 as the International Year of Volunteers. • Greater understanding of the industry • Speaking on behalf of the organization (reaching out to others in the community is important to virtually all organizations, and many do this by offering qualified speakers to other groups) The decision to volunteer for a specific organization is usually an individual one – you find an organization whose mission or objectives resonate with you, and you decide to help it. Where that organization is CCI, we definitely appreciate your participation – you have helped make us what we have become today. But did you realize that there is a “bigger picture” for volunteering, and you are part of it? Nationally, according to Volunteers Canada, some 12.5 million Canadians volunteer their time and efforts – nearly half our population! In 1999, according to a study conducted by Johns Hopkins University and funded by the Government of Canada, the value of work provided by volunteers for non-profit organizations equaled about 1.4% of our gross domestic product (GDP), or some $14 billion; this supported the contribution of those organizations to the GDP of over $61 billion, for a total of $75 billion. When you equate this volunteer effort to full-time employment, it’s equal to just over 1 million full-time jobs. In fact, Canada’s volunteer sector is the second largest in the world (only the Netherlands’ is larger). That’s a big picture indeed! Why do people volunteer? We’ve already cited the importance they attribute to the organization for which they volunteer. There is also the knowledge that they’ve made a contribution to something that matters to them. However, our own volunteers said it best, in a survey conducted 6 • Opportunities for ongoing education • Better understanding of corporate governance and the role and function of Boards • Chance to influence legislation • Improved understanding of legislation • Networking • Developed speaking and communications skills • Increased self-confidence • Better problem solving skills • Becoming more professional • Better able to chair Board/Committee meetings • Improved abilities as a teacher • Dealing with difficult people • Better development of management skills • And many more… As you can see, there are many benefits that people have discovered through volunteering. We hope you will consider them the next time someone asks you if you would like to volunteer. What are the volunteer opportunities? They vary from organization to organization, but some common ones include: • Serving on a Board of Directors (governing and directing the organization) • Becoming an Officer of an organization (President, Vice President, Treasurer, etc.) • Being a Committee member, or helping on a Committee project • Being a Task Force member (task forces differ from Committees in that they are usually of a shorter, and defined duration, and are often focused on a specific activity) | SPRING 2011 | C C I R EVI EW • Fundraising (some organizations look for community financial support through fundraising drives, and the assistance of volunteers is critical to their success) Do volunteers make a difference? We can only talk about CCI; some of the things you and your fellow volunteers have made possible are: • The quarterly national newsletter, CCI Review • Chapter newsletters • The ongoing revision of our premier credential, the ACCI • The development of Chapter education materials (Condo 100, etc.) • Chapter seminars, workshops and webinars • Lobbying on condominium issues These, and many other, volunteer activities have helped CCI deliver on its mission to lead the condominium industry by providing education, awareness and expertise. We couldn’t have done it without you; we are only as strong as the volunteer support we receive. So, once again, on behalf of CCI National and Chapter Boards, thank you for your commitment and hard work (and from the CCI National Office and the members at large, thank you to those of you who have given your time and efforts by serving on the National and Chapter Boards – without you, we simply would not exist). We hope you will continue to volunteer, both for CCI and for other organizations you deem worthy. Your work, and the work of others like you, help make our organizations stronger, and our country a better place to live. R O N A L D S . DA N KS , B . A . , H o n s , L L . B , AC C I , F C C I Something Smells Second hand smoke, cooking odours, chemical smells, car exhaust, garbage, pet odours, and incense are just a few of the odours that we may be subjected to in condominiums. Sometimes these odours come from external sources beyond the control of the condominium such as exhaust fumes from a nearby highway. However, when these odours come from inside the condominium, whether caused by the condominium or one of its residents, the condominium may have an obligation to take steps to eliminate or at least reduce them. Whether such an obligation exists depends upon a number of factors such as: • Does the odour constitute an ongoing “nuisance” or is it merely an occasional annoyance; • Is the odour caused by something that could be considered a health hazard; • Does the person complaining about the odour have a legitimate complaint or are they over sensitive; • Is it affecting more than one unit; and • Is it fixable? Most condominiums will have a rule that prohibits owners from causing a “nuisance”. Typically this is the rule that the condominium will rely on when dealing with a unit owner who through some act or omission is causing an odour that offends other owners. However, at law proving that someone is causing a nuisance is not as easy as one may think. The general test to determine whether the tort of nuisance has occurred was expressed in the British Columbia case of Kenny v. Schuster Real Estate Co. (1990). A person is considered to have committed a nuisance when he or she is found to be, “…responsible for an act indirectly causing physical injury to land or substantially interfering with the use and enjoyment of land or an interest in land, where in light of all the surrounding circumstances, this injury or interference is held to be unreasonable.” In this case, Ms. Kenny purchased a condominium unit located one floor above a ground floor commercial unit also owned by Schuster that was being used as a restaurant. She was assured by the vendor, Schuster, that there would be no serious odour issues as there was to be no cooking in the restaurant as it only served “light food” In fact she admitted that she initially had no problem with odours when on her deck. However, after several weeks she invasion must be substantial and serious and of a nature that it is clear according to the accepted concepts of the day that it should be an actionable wrong.” Ultimately the Judge held that the installation of the fan, “…was a gross interference with the comfort and enjoyment of her condominium over a period of approximately one year…”. He awarded her $25,557.45, in damages plus all of her legal expenses. To prove a nuisance one has to prove that the interference was “substantial”, “serious” and “unreasonable”. arrived home to find a crane dropping a large exhaust fan on to the roof of the restaurant which was then installed immediately below her deck and below her living room doors and dining room windows. She contacted the vendor and was assured the fan would not impact on her. As soon as the fan was installed Ms. Kenny found it almost impossible to use her deck as she found the noise from the fan as well as the odour of cooking, grease and smoke to be overpowering. Eventually she sold at slightly lower price than she had paid for the unit and sued Shuster under the tort of nuisance. In a 29 page decision the Judge reviewed the tort of nuisance and particularly the test referred to above. He determined that the test was, “…has the defendant’s use of this land interfered with the use and enjoyment of the plaintiff’s land and is that interference unreasonable?” In determining what constituted an invasion of an interest in land the Judge stated, “It is certainly not every smell, whiff of smoke, sound of machinery or music which will entitle an indignant plaintiff to recover. It is impossible to lay down precise and detailed standards but the To prove a nuisance one has to prove that the interference was “substantial”, “serious” and “unreasonable”. The author suggests that this may be no easy task and as such so called “nuisance” rules should be expanded to prohibit, “… sound, odour, vibration or a nuisance that in the sole discretion of the board of directors, is disturbing, annoying or interferes with the use and enjoyment of the common elements or units by the residents…” . This removes the need in most cases to prove the tort of nuisance when dealing with a simple case of, for example, a cooking odour that is annoying to a few residents. The author suggests that the outcome of the Kenny case would have been no different if it had been the strata corporation that had given permission to have the fan installed by the restaurant. In another British Columbia case, Bond v. The Owners, Strata Plan Vr2538, (1996), a new owner purchased a unit that happened to be located directly above a common element spa area that included a large Jacuzzi. However, when she purchased the unit the Jacuzzi was not operable. Several months after she moved in, the board of the strata had the CCI REVIEW | SPRING 2011 | 7 Jacuzzi repaired. Almost immediately the unit owner began to complain about excessive noise from the Jacuzzi and the voices of people using it as well as an overpowering smell of chlorine in her unit. In response to her complaints they did have a consultant look at the room and he suggested a sound isolation membrane may address the issue but could not predict whether it would solve the problem entirely. As a result the board simply put time limits on the use of the Jacuzzi so it could not be operated late at night or early in the morning. They did nothing to address the chlorine smell. Using the oppression remedy available to strata owners at the time, (very similar to Ontario’s oppression remedy) the owner sued the strata corporation. There was no claim made under the tort of nuisance as in the Kenny case but the reasoning of the Judge was very similar. In this case the Judge determined that the power given to the corporation by the Condominium Act to manage and administer the common elements for the benefit of all the owners did not in his opinion, “...give a license to the corporation to permit one part of its common assets to be operated in a way which unreasonably interferes with the enjoyment of one member’s separate property. I emphasize “unreasonably”. He found that the evidence showed that, “the interference here is beyond what an individual owner should be prepared to accept.” Finding that he had no authority to order the strata corporation to install the sound membrane or take other remedial steps he, with “reluctance”, ordered the strata corporation to shut down the Jacuzzi and awarded her legal expenses. If the source of a disturbing odour or noxious substance is coming from the common elements the condominium must investigate the matter and determine whether steps can be taken to eliminate it or at least minimize it. Consultants who specialize in this area should be used if the source or the reason it is penetrating a hallway or unit is not readily apparent. Not too long ago this author was contacted by a condominium corporation who were receiving complaints from a unit owner over second hand smoke penetrating her unit apparently coming from the unit next door whose owner was a heavy smoker. The board wanted to know if they had any responsibility to deal with the issue or whether it was a “personal” matter between the two owners. In reading the material sent to us it was clear the smoke was coming in through a vent located on the common wall between the units. The intensity of the smoke seemed to taper off later into the evening. Putting two and two together we called the manager and asked whether the air pressurization system for the building was working properly. He responded, “yes…when it is on”. It turns out the board had instructed the superintendent to turn off the system between 9:00 a.m. and 5:00 p.m. to save the cost of the energy. This action not only exposed the condominium to a potential law suit but we understand they may also have been in breach of the fire code. Cooking odours and second hand smoke are likely the two most frequent complaints when it comes to odour penetration problems. However, most cooking odours would not be considered a serious health risk. Condominium boards should not take complaints about second hand smoke bothering other residents lightly. Not too long ago the Smoke Free Ontario Act came into force. This Act prohibits smoking anywhere inside the common elements of the condominium including hallways, party rooms, underground garages and any other enclosed areas such as stand alone clubhouses. It does not prohibit smoking within a unit or on the external common elements. It does not prohibit smoking on exclusive use balconies or rear decks or front porches unless the area has somehow been enclosed. Can a condominium corporation in Ontario ban smoking in units? An outright prohibition against smoking in units might be enforceable if it was included in the Declaration of the condominium corporation. There are many good arguments to be made that such a restriction should be enforced: • Smoke drifts from suites, balconies and outside areas, into units, despite all best efforts to limit the migration of smoke; • Tobacco smoke contains many toxins including carcinogens with no safe levels of exposure; 8 | SPRING 2011 | C C I R EVI EW • Many non-smokers, including tenants, guests, landlords, employees and service workers in the condominium suffer adverse health consequences caused by drifting tobacco smoke; • Smoking tobacco in units, which includes balconies and patios, increases the risk of fire, death, injury and damage to the property; • Condominiums that allow non-smoking residents to be exposed to known health risks may be considered to have failed to provide “quiet enjoyment” of the unit. We already know that there are a number of condominium corporations and community associations in the United States that have a strict no-smoking program in effect throughout all of the units and common areas. To date, they have been successful in enforcing such restrictions. Can this work in Ontario? Quite possibly, yes, especially if a Declarant initiated the process by putting such a restriction in the Declaration for a new condominium, as well as fully disclosing it to prospective purchasers. In fact, the author would suggest that such a building would likely sell out very quickly to health conscious buyers especially those who may have small children or who suffer from asthma or some other breathing problems. Can a no-smoking rule be created? It is this author’s opinion that rule preventing smoking within a unit would not likely be enforceable as that would be considered a significant “restriction” on an owner’s use of their unit. Such a restriction would have to be contained in the declaration to stand a chance of being enforceable. It may be possible that a Rule prohibiting smoking on balconies or exclusive use decks might stand up to a challenge that it was unreasonable and not made in accordance with the Act. Section 58 of the Act stipulates that a board may make Rules to “promote the … welfare of the owners …” and to prevent the “unreasonable interference with the use and enjoyment of the common elements, the units, or the assets of the corporation.” However, since most condominiums already have a general nuisance rule, (see our comments regarding expanding the rule) they could rely on that to deal with a homeowner whose smoking habits detrimentally affect adjoining owners. Exposing someone to second hand smoke should certainly be considered as being an “unreasonable interference” with the use of adjoining units and common elements. This would be no different than if a homeowner was exposing a neighbour to some other form of toxic or hazardous substance. Another issue to be determined is if a no smoking rule was established, how can one enforce it? It would be unreasonable to suggest that the corporation or other units. Some religions require the burning of incense or scented wood during religious ceremonies and prayers. In one condominium we dealt with, incense from daily religious ceremonies was disturbing one of the adjoining units. Oddly no one else was bothered by it nor could it be detected in the hallway unless the unit door was open. Forcing the unit owner who was using the incense to stop would likely have constituted a Human Rights violation, as In some instances there will simply be no way to satisfy an overly sensitive owner who is complaining about strange odours that most people would find tolerable. its manager undertake daily inspections of each unit to try to determine whether anyone is smoking in them or on the balcony/deck. As such a rule prohibiting smoking on the common elements would have to be premised on a “complaints” driven basis. In other words, the corporation is not required to be proactive in searching out second hand smoke, but rather react to complaints made by unit owners if they believe it is affecting their health or is substantially interfering with the use and enjoyment of the common elements or their unit. such the condominium board and management was very careful in how the issue was dealt with, emphasizing to the owner that they were not being asked to stop, merely to allow the condominium to investigate why the smell of the incense was migrating into the next door unit. Upon investigation several gaps were discovered in the common wall separating the units where some conduit penetrated the wall and around some electrical outlets. Once these were plugged the problem was largely resolved. There may be other options available to deal with odour issues. As an example, what if the reason for the odour migrating to other units is because of an inadequate ventilation system in a high-rise development? What if the smoke is penetrating because the walls between the units have access points where the smoke can migrate such as around electrical outlets, pipes or conduits that have not been sealed properly? In those instances where common element defects or old style construction methods are the cause the onus may be on the condominium corporation to deal with the problem. Consider whether the smoking homeowner should be asked to install air cleansers to help rid the unit of the smoke before it can migrate? That may be another tool to use in an attempt to resolve a second hand smoke issue, or other odours migrating from a unit. In some instances there will simply be no way to satisfy an overly sensitive owner who is complaining about strange odours that most people would find tolerable. While not dealing with odour issues the case of Yashar v. Halton Standard Condominium Corporation No. 434 and Nigel Brown, (2006) involved an overly sensitive unit owner who complained continually about the loud noises coming from the adjoining unit belonging to Mr. Brown who had three teenage sons. Mr. Yashar had police attend at Mr. Brown’s unit over a dozen times and claimed that Mr. Brown and his sons caused excessive noise over 60% of the time causing him to lose sleep and seek medical attention. Mr. Yashar had sued the condominium corporation on the basis that it had failed to enforce the condominium’s “nuisance” rule against Mr. Brown. On occasion we have seen complaints involving the use of incense or nontobacco related smoke migrating to Mr. Brown defended himself by pointing out that despite the numerous attendances of police he had not once been cited or warned and in every case the police had CCI REVIEW | SPRING 2011 | 9 found no reason to intervene. He pointed out how he taken steps to ensure his sons didn’t cause excessive noise, including mounting their stereo on rubber cleats. He produced an affidavit from the previous owner of the unit which indicated that she too had been harassed by Mr. Yashar over noise from her unit to the point that she sold her unit to escape him. In reviewing the issue of whether a nuisance had occurred the Judge referred to a noted authority on Tort law who had summarized the law of nuisance as follows, “The question in every case is not whether the individual plaintiff suffers what he regards as a substantial discomfort or inconvenience, but whether the reasonable man who resides in that locality would take the same view of the matter. The reasonable man connotes a person whose notions and standards of behavior and responsibility correspond with those generally obtained among ordinary people in our society at the present time, who seldom allows emotion to overbear his reason and whose habits are moderate and whose disposition is equitable.” The Judge found that Mr. Yashar had not provided any evidence that Mr. Brown’s behavior was anything but normal or that the level of noise coming from his unit was unreasonable. He dismissed the claim against Mr. Brown concluding that, “This is unfortunately a circumstance where neighbours simply have different tolerance levels…”. He also dismissed the claim against the condominium finding that it had done everything it could to try to mediate the dispute between the parties. He made a small award of $400.00 costs to each of Mr. Brown and the condominium. We suggest that the decision in the Yashar case would be equally applicable to a situation where an owner was complaining about odours that the average resident would not find to be unreasonable. may have a detrimental effect on the health of one or more owners or substantially interferes with the use and enjoyment of their unit or common element. However, these duties would be tempered by the “reasonable man” test in that if the matter complained of would not be considered by a “reasonable” person, such as other owners or board members, to be something that would interfere substantially with the use and enjoyment of their unit or common element, then there may be no legal obligation to deal with the issue. As stated in the Kenny case, “…not every smell (or) whiff of smoke...” will be considered a nuisance In summary it would appear that a condominium corporation has duty to investigate complaints about odours or other “nuisance” type complaints. Depending upon the severity of the issue there may be an additional duty to take steps to physically address the cause of the odour. The onus to address the issue would be greater where the substance Ronald S. Danks, B.A., Hons. LL.B, ACCI, FCCI. Ron is a partner in the Hamilton/Burlington, Ontario, business law firm of SimpsonWigle Law LLP. He has practiced for over 25 years in the area of condominium law and administration. email: danksr@simpsonwigle.com CCI IS ON FACEBOOK! Keep up to date on what’s happening across the country with CCI by becoming a fan. Search: Canadian Condominium Institute – National Office The more fans…the more condominium information that we’ll get out there. BECOME A FAN TODAY!! 10 | SPRING 2011 | C C I R EVI EW K A R E N R E Y N O L D S , AC C I , F C C I , R C M , A I H M Bedbugs What could possibly be worse to deal with as a member of the board than a mysterious water leak into a unit where the source just cannot be located? If you are following articles and stories recently reported in the media, you will know the answer is “bedbugs.” So why would a unit infested with bedbugs be a problem to the Board of Directors? Simple, once a unit has become infected, if not treated, how long will it be before other units are affected or worse, your common elements? Imagine this scenario. A homeowner returns from vacation unknowingly carrying bed bugs in their luggage. They employ a cleaning company to clean their home and one week later the cleaning staff enter the home to clean using their own vacuums, mops and dusters. This same company is employed by the condominium and the same staff visit your building the next day to clean the common areas or they could be employed by a unit owner and visit a unit to clean. In their equipment, they now are unknowingly transporting the bedbugs to your building or townhouse complex. It is important to educate yourselves and then pass the information on to your residents and assure them that in the event their unit becomes infected, it is nothing to be ashamed of as it in no way indicates the unit is not clean or that their housekeeping habits are not sufficient. It just means they are human and can provide a source of nourishment to these little nuisances. Bedbugs are completely impartial and are happy to inhabit any dwelling where a food source is evident! Bedbugs are insects that, as adults, are approximately 1/4 inch long and have an oval body with no wings. Prior to feeding, their bodies are flat but after a feed the body turns dark red in colour and becomes bloated. Adults prefer to feed on human blood but will also bite other mammals and birds. They feed at night and will bite all over the human body particularly around the face, neck, upper torso, arms and hands. Both male and female bugs will bite and either can survive several months without feeding. An average bed bug may survive several months to a year. Their eggs are whitish in colour, pear shaped and about the size of the head of a pin. When laid, the eggs have a sticky coating and can be found in clusters in cracks and crevices and, are you ready for this…during her one year life span a female can lay between 200 and 400 eggs which will hatch every six to seventeen days. Bedbugs will migrate from unit to unit via pipes or electrical wiring. As inferred in the scenario presented above, bedbugs enter dwellings on objects, clothing, equipment, furniture, luggage, etc. Once introduced into an environment they will inhabit the seams, creases, and folds of mattresses, box springs or curtains, any cracks in bedframes or plaster, in electrical appliances such as clocks, radios or telephones, behind baseboards, or any other small enclosed space. Adults may be evident in these areas indicated by black and/or brown spots on mattresses or sheets, bedframes or walls or shells from dead or moulting bugs might be found. Educating owners is the first step in combating these pests and part of that education should definitely include ensuring they provide notification to the board should their unit become affected. When residents report an infestation they should be encouraged to have the unit inspected and treated by a professional company rather than attempting to rid the problem themselves. The process can be quite costly and is not a corporation responsibility unless common areas are involved however to ensure adequate treatment the corporation may wish to work with the unit owner throughout the process which could involve several attempts to remove the pests. It is not necessary to single out any specific unit however, other owners/residents should also be notified that bedbugs are evident within the corporation and that they should be taking precautions and until the unit or common areas have been treated and pronounced “clean” disclosure should be made in any status certificate issued for an affected unit or if common areas are involved a notation made in that respect as well. Boards are well advised to obtain advice from their legal experts with respect to appropriate wording. If residents are properly educated you will reduce the risk of additional units being affected. Information could include ways of preventing bedbugs from infesting a home such as vacuuming mattresses regularly, picking up clutter to reduce places where bedbugs might inhabit, discarding vacuum bags instead of reusing them, resisting the introduction of used items into the home unless they have been thoroughly inspected or the occupant is familiar with the environment articles came from and if traveling, thoroughly inspecting any hotel rooms upon arrival including the mattress and keeping luggage up off of the floor. Residents could also be schooled in where to look for evidence and what signs indicate the presence of bugs. Hopefully sharing information with residents and encouraging them to inspect their living areas and report any suspicious findings will reduce or even possibly eliminate any infestations in your corporations. However, should a corporation encounter a difficult owner who refuses to cooperate, you, as members of the board, do have the authority through the Act and/or your documents to enter the unit , upon provision of reasonable notice, and address any infestation found within and any charges incurred can be charged back to the unit owner. We know this problem is real as we have experienced infestations in a few of the units we manage. Take it seriously, educate yourselves and then educate your owners because the sooner a problem is discovered and treated, the less chance there will be of a major infestation. Karen Reynolds, ACCI, FCCI, RCM, AIHM Director of Property Management Wilson Blanchard Management Inc. www.wilsonblanchard.com CCI REVIEW | SPRING 2011 | 11 BY J A M E S DAV I D S O N , L L . B . , AC C I , F C C I Condo Cases across Canada ISSUE NO. 33 It is my pleasure to provide these brief summaries of recent condominium Court decisions across Canada. I don’t provide summaries of every decision rendered. I select a handful of decisions that I hope readers will find interesting. I hope readers enjoy this regular column of the CCI Review. Note to readers: In B.C., condominium corporations are “strata corporations” and in Quebec, condominium corporations are “syndicats”. THE HOT TOPIC: IMPORTANT REALTY ASSESSMENT DECISION IN ONTARIO: NON-COMMON ELEMENT RECREATION CENTRE ASSESSED AT NOMINAL VALUE OF $1.00 Condominium common elements are generally not subject to separate realty assessment and taxation. But what about assets of the condominium corporation – not part of the common elements – such as a recreation centre owned in whole or in part by the corporation? How should these sorts of assets be treated for purposes of realty assessment and taxation? Most condominium corporations have felt that the value of these sorts of assets is included in the value of the units. [For example, in the case of a recreation centre, the purchase price for a unit normally takes into account the purchaser’s right to make use of the recreation centre.] In other words, the value of the condominium corporation’s assets is generally included in the value of each of the units. Assuming that’s the case, taxation of the assets would amount to double taxation. However, assessment authorities have often taken the position that the assets of a condominium corporation are subject to taxation, because they can be sold on the open market. And the assessment authorities have often asserted that the value of a condominium corporation’s asset is not necessarily included in the values of the units. A recent decision of Ontario’s Assessment Review Board will have condominium directors nodding their heads: Schickedanz Bros. Limited v. The Municipal Property Assessment Corporation (MPAC) Region No. 14 and the Town of Whitchurch – Stouffville (Assessment Review Board) November 5, 2010 tion year and $1,740,000 for the 2006 and 2007 taxation years. The recreation centre contained an indoor salt water pool, whirlpool, sauna, games rooms, fitness room and party room for social activities, as well as an outside patio and tennis courts. this right (included in the value of the residential units). Then, the assessed value of the recreation centre had to be reduced by the amount of that “added value”. [The idea was to avoid double taxation.] Non-common element recreation centre assessed at nominal value of $1.00 The Assessment Review Board (ARB) reduced the assessed value of the recreation centre to the nominal amount of $1.00, for the following reasons: 2. The ARB then found that the “added value” was the full value of the recreation centre. This case dealt with the realty assessment and taxation of a recreation centre which was to be shared by five condominium corporations surrounding a golf course. [The golf course was separately owned by the developer.] The recreation centre was an asset of the condominium corporations and had been assessed at $1,460,000 for the 2005 taxa12 1. Each of the unit owners had an easement over the recreation centre. In other words, each unit interest included the right to use the recreation centre. The ARB’s task, then, was to determine the “added value” of | SPRING 2011 | C C I R EVI EW In summary, the Assessment Review Board decided that the value of the recreation centre was already contained in the value of the residential units. The ARB’s decision included the following: Some evidence that the RC value is within the residential unit values is the simple fact that Schickedanz is transferring the RC to the five condominium corporations for zero consideration. Having no evidence that Schickedanz is a charitable corporation, the Board deduces only two possibilities. One is that the RC is being given away because it has no market value; or second that the RC has already been paid for through the sale of the residential units. Either one leads to the conclusion that the assessment of the RC should be zero. [Editorial Note: There was no appeal. This decision is final.] B.C. CASES Chan v. Strata Plan VR-151 (British Columbia Supreme Court) December 3, 2010 The tree has grown too tall Strata Plan VR-151 is a 4-storey, 40-unit strata property. The ground floor apartment includes a patio area. The upper boundary of the patio area is the extended height of the ceiling of the unit. Above this boundary is common property. A cedar tree, on the patio of the ground floor unit, had grown to the full height of the building. The strata counsel ultimately passed a by-law requiring trees to be pruned to the boundaries of an owner’s strata lot. In other words, trees were not to extend beyond the boundaries of the unit. Pruning this particular tree to this level (approximately one quarter of its present height) would likely result in the tree dying. The owner of the unit (the owner of the tree) applied for a declaration that the strata corporation’s actions, including the passing of the by-law, were significantly unfair, within the meaning of Section 164 of the Strata Property Act. The Court disagreed. The Court found that there was no significant unfairness, and that the by-law had been validly enacted and could be applied to the tree at issue. However, the Court added that the enforcement of the by-law might involve significant unfairness. In that regard, the Court said: Having said that, any specific steps the strata corporation may take to enforce its by-law will still be subject to review under s. 164. In that regard, I note again that this tree was permitted to grow far beyond the boundaries of the petitioner’s strata lot long before the present by-law was enacted and, indeed, long before the petitioner acquired her unit. Trimming such a large tree to the extent now required by the bylaw, or removing it entirely, is likely to be an expensive undertaking. It may be significantly unfair for the strata corporation to impose that cost, or the cost of suitable If a meeting is adjourned to an unspecified date and time, full notice of the new date and time (once they are chosen) is of course required. replacement planting, entirely on the petitioner. In the absence of evidence of the specific costs and options involved, I express no conclusion on that point, but mention it for the guidance of the parties in their future dealings. [Editorial Note: The Court seems to be saying, in the above paragraph, that although the tree must be trimmed back to the boundaries of the strata lot (or removed), the strata corporation should perhaps cover the cost.] Strata Plan NW 971 v. Daniels (British Columbia Court of Appeal) December 20, 2010 Special resolution properly passed at adjourned meeting The plaintiff strata lot owner challenged the procedures followed by the strata council to pass a special resolution authorizing a special assessment. A special general meeting had been properly called, with notice, for this purpose. A quorum of eligible voters (in person and by proxy) was present at the meeting. However, the special resolution failed to obtain the requisite three-quarters majority vote. A resolution was then passed to adjourn the meeting for one week (ie. to reconvene one week later at the same time and place). The special resolution was passed at the “continuation of the first meeting”. No fresh notice of meeting (14 days in advance of the meeting, per Section 45 of the Strata Property Act) was provided in relation to the continuation meeting. The Court held that the continuation meeting was proper and the special resolution was valid and effective. The Court said that a continuation of an original meeting does not require any further notice provided no new business is transacted at the adjourned/continuation meeting. [Editorial Note: If a meeting is adjourned to an unspecified date and time, full notice of the new date and time (once they are chosen) is of course required. No fresh notice of a continuation meeting is required provided: a) The original meeting is properly called and properly convened (with required quorum); and b) A motion is passed, at the original meeting, to adjourn the meeting to a fixed date and time.] Azura Management (Kelowna) Corp. v. The Owners, Strata Plan KAS 2428 (British Columbia Court of Appeal) October 28, 2010 Residential and non-residential lots to vote separately under Section 128 of Strata Property Act This strata property contained 491 residential strata lots and 4 non-residential strata lots. According to Section 128 of the Strata Property Act, a by-law would require separate resolutions, one passed by a ¾ vote of the residential strata lots, and one passed by a 3/4 vote of the non-residential strata lots. This would effectively give the owners of the 4 non-residential strata lots voting entitlement (in relation to by-laws) which was equal to the voting entitlement of the owners of the 491 strata lots. The chambers judge felt that this created the potential for significantly unfair or oppressive voting and therefore ordered, under Section 164 of the Strata Property Act, that the residential and non-residential lot owners vote together as a single group. On appeal, the order of the chamber’s judge was reversed. The Court of Appeal said that the potential for oppression was not sufficient to overcome the voting mechanism set forth in the Strata Property Act. ALBERTA CASES Condominium Corporation No. 0321365 v. 970365 Alberta Ltd. et al (Court of Queen’s Bench of Alberta) September 09, 2010 Developer’s lender has no duty of care to purchasers or condominium corporation The condominium corporation and unit purchasers asserted claims for alleged faulty construction against a large number of defendants, including MCAP Financial Corporation. MCAP provided interim mortgage financing to the developer of the project. The Court found that MCAP owed no duty of care to the plaintiffs and the plaintiffs accordingly had no basis for claim against MCAP. The Owners Condominium Corporation No. 0825873 v. 1246153 Alberta Ltd. (Alberta Court of Queen’s Bench) November 18, 2010 CCI REVIEW | SPRING 2011 | 13 Developer not exempt from paying condominium fees The condominium corporation brought an action for recovery of arrears of condominium fees in relation to the developer’s unsold units. The developer said that there was a special reduced fee arrangement for the developer’s units. The developer also claimed various set-offs for amounts allegedly paid by the developer on behalf of the condominium corporation. The Court held that the condominium corporation was entitled to be paid the full amount claimed. Any alleged fee arrangement (for reduction of the developer’s condominium fees) was void. The claims for set-off were also dismissed. OTHER ONTARIO CASES: Chan v. Toronto Standard Condominium Corporation No. 1834 (Ontario Superior Court of Justice) January 6, 2011 Rules required that units be used only as single family residences Owner also responsible for all of the damage resulting from water escape. Corporation could lien for recovery of these amounts The condominium corporation’s rules required that each unit be occupied and used only as a private single family residence. The Court noted that the meaning of the term “family” had been decided in the case of Nipissing Condominium Corporation No. 4 vs. Kilfoyl. [See Condo Cases Across Canada - Part 28, November 2009, and Part 30, May 2010.] Therefore, the occupants of each unit had to be related. Furthermore, because of provisions in the corporation’s 14 declaration and rules, the owner was not permitted to place any additional locks on any doors (to or within the unit) without first obtaining the written approval of the Board. And if approval was given, the owner had to then provide the corporation with a key to the changed or additional lock. Water had also escaped from the unit (from the water valve servicing the toilet), causing damage to the unit below. The damage to the unit below totaled approximately $8,500, including about $3,600 damage to improvements. The deductible on the corporation’s insurance policy was $5,000, which exceeded the amount of damage to the standard unit. The Court held that the owner of the unit with the leaky toilet valve was responsible for all of the damage by virtue of provisions of the corporation’s declaration and Section 92 of the Act. The corporation’s lien for such amounts was valid and proper. [Editorial Note #1: The corporation’s governing documents did not contain any definition of family. Even so, the Court was prepared to apply the definition of family from the Nipissing Condominium Corporation No. 4 v. Kilfoyl case.] [Editorial Note#2: The decision contains no mention of an insurance deductibles by-law, pursuant to Section 105 of the Condominium Act, 1998. Again, the Court seemed to rely upon a provision in the declaration, as well as Section 92 of the Act. It seems to me that this aspect of the decision (relating to responsibility for the deductible) may be questionable.] Durham Condominium Corporation No. 63 v. On-Site Solutions Ltd. (Ontario Superior Court of Justice) December 2, 2010 | SPRING 2011 | C C I R EVI EW Status certificate failed to disclose unit defect Durham Condominium No. 36 contains 35 industrial use units. The particular unit contained an interior concrete block wall which served to support the roof trusses. Originally, this partition wall contained a doorway about 36 inches wide. At some undetermined point in the past, the doorway had been widened to 10 feet, without the knowledge or consent of the condominium corporation. According to the corporation’s declaration, this modification required the consent of the Board. The unit was sold and the purchaser requested a status certificate. The status certificate did not disclose the problem. In accordance with recommendations of an engineer, the purchaser reinforced the 10foot opening by installing a steel lintel across the top of the opening. However, the condominium corporation wanted the wall to be returned to its original condition. The Court said that the status certificate prevented the condominium corporation from making this demand. The timing of the corporation’s awareness or knowledge of the modification was considered by the Court. In that regard, the decision included the following key passage: “Richard Duval, the President of the corporation, attended at the unit “for a routine inspection” on or about October 24, 2008. The common assumption during the argument was that he had inspected the unit before he signed the status certificate on October 22, 2008 on behalf of the corporation, but nothing turns on the discrepancy in the dates since the corporation had time to correct it. Relying on the status certificate, the respondent (purchaser) closed the transaction and took possession of the unit on October 31, 2008.” The owner sued under Section 55 of the Condominium Act, 1998 for an order entitling the owner to examine various records of the corporation, and for a $500 penalty pursuant to Section 55. The Court ordered the condominium corporation to produce for examination some of the requested records and also awarded the owner $500. The Court’s decision included the following: Despite the repair efforts, leaks continued and the condominium corporation ultimately agreed in 1998 to replace the roof in accordance with the engineering firm’s recommendations. [Editorial Note: This case stands for the proposition that condominium corporations must disclose unit problems in any status certificate for the unit. But surely the condominium corporation is only obligated to disclose unit problems of which the corporation is aware at the time the status certificate is issued. This decision seems to suggest that the condominium corporation must issue a revised status certificate if it gains relevant information before the purchase transaction is completed. I don’t agree. In my view, a status certificate must reflect the corporation’s knowledge at the time the status certificate is issued and the corporation has no obligation to issue a revised status certificate if new information comes to the corporation’s attention after issuance of the status certificate. It’s up to the purchaser to request a new status certificate, if he or she wishes. I suppose a condominium corporation can always decide to issue a revised status certificate, if it wishes to do so, but this could also create problems (for example if purchase conditions have been waived based upon the previous certificate).] Corchis v. Essex Condominium Corporation No. 28 (Ontario Court of Appeal) November 22, 2010 Condominium corporation primarily liable for damage caused by roof leak In 1994, the condominium’s roof was leaking. Based upon advice from architects and engineers, the condominium’s roofing committee recommended that the roof be replaced. The Board decided instead to arrange for minor repairs to the roof, based upon recommendations of the developer, one of the owners (who was a retired engineer), and the third party, London Caulking and Installations Limited. Despite the repair efforts, leaks continued and the condominium corporation ultimately agreed in 1998 to replace the roof in accordance with the engineering firm’s recommendations. In the meantime, the leakage had caused significant damage to the plaintiff unit owner. The Courts had previously concluded that the condominium corporation’s decision to delay replacement of the roof was negligent – so that the condominium corporation was liable to the plaintiff owner. The Court then had to deal with the third party action: namely, the condominium corporation’s “claim over” against London Caulking. The Court of appeal held that London Caulking was indeed partially liable for the plaintiff’s loss, but the condominium corporation was primarily liable. The Court of appeal said: “We consider it reasonable to fix London Caulking with responsibility for about 3 months out of the total 60 months of delay”. As a result, London Caulking was found responsible for 1/20th of the damages. Lahrkamp v. Metropolitan Condominium Corporation No. 932 (Toronto Small Clams Court) October 29, 2010 Court determines owner’s right to examine records. Owner receives judgment for $500 plus costs • Section 55(3) of the Act states that an owner can examine records of the corporation for purposes “reasonably related to the purposes of the Act”. However, not every request for documents must be accompanied by reasons for the request. In some cases, a reason (falling within the purposes of the Act) may be self evident from the surrounding facts, or may be reasonably inferred from the nature of the record requested. The Court said: “It is necessary to look at the facts surrounding each request to determine whether the condominium corporation had a reasonable excuse in not providing the records for examination.” • The owner’s request for historical accounting records respecting certain lobby expenditures was refused because the owner was on a pure “fishing expedition” without any evidence to support his suspicion of impropriety. Given the weak basis for the request, and the extensive effort that would be required to assemble those records, the Court felt that it was reasonable to refuse this request. • The Court also refused to grant the owner’s request to see records relating to his own unit, dating back to 2003. The Court said that the condominium corporation had a reasonable excuse to deny these records “on the basis that a general search would have been expensive and too time consuming” and the owner had not given reasons to counter the condominium corporation’s position in denying the records. • The owner was not entitled to the corporation’s list of owners’ names and addresses because Section 55(4)(c) of the Act generally exempts the right to examine records relating to specific units or owners. “The plaintiff’s reason for wanting the list was described as a need to communicate with others” and this reason was “clearly too vague and infringes on the privacy rights of the communal owners”. • The owner was entitled to see the proxies and ballots for the 2009 and 2010 AGMs. The owner was also entitled to see minutes of the Board meetings and to see notices of the corporation’s rules. CCI REVIEW | SPRING 2011 | 15 1420041 Ontario Inc. v. 1 King West Inc. (Ontario Superior Court of Justice – Divisional Court) December 9, 2010 Condominium owner has no legal capacity to assert claims respecting the common elements. Owner’s claim respecting unit damage stayed unless or until owner elects to opt out of overlapping action by condo corporation. The condominium corporation had asserted claims with respect to alleged common element deficiencies and alleged unit deficiencies. An owner commenced its own claims with respect to alleged common element deficiencies and with respect to alleged deficiencies in the owner’s unit. The defendant developer sought an order striking or staying the owner’s claims. The lower Court refused to grant such an order. [See Condo Cases Across Canada, Part 30, February 2010] On appeal, the Divisional Court held as follows: 1. A condominium unit owner has no legal capacity to assert claims in relation to the common elements. 2. The owner’s claims with respect to the unit were also stayed, but with leave to lift the stay if the owner elected to opt out of the condominium corporation’s action. The decision included the following paragraph: In agreeing with the conclusion that the condominium corporation is the only appropriate plaintiff in relation to an action concerning the common elements, it is important to remember that an individual unit owner is not without a remedy if the corporation refuses to bring such an action. He or she has a claim against the condominium corporation, the entity charged under the Act with the responsibility for maintaining and repairing the common elements. [Editorial note: The Divisional Court didn’t elaborate on what sort of claim might be asserted by the owner against the condominium corporation, as described in the above paragraph. Is the owner’s right simply to insist that the condominium corporation fulfill its maintenance and repair obligations? Or can a condominium owner take the position that the condominium corporation has a duty to assert claims in certain circumstances? Again, the Court did not elaborate.] 16 Metropolitan Toronto Condominium Corporation No. 1272 v. Beach Development (Phase II) Corp. (Ontario Superior Court of Justice) November 16, 2010 Absence of cost-sharing agreement did not constitute oppression This development comprised four condominiums as well as separate free-hold commercial/retail property. There were shared services and easements between the different properties. However, cost-sharing agreements had not been prepared and registered (except for a “limited cost-sharing agreement” in the case of one of the condominiums). The condominium corporations argued that the developer (who owns the freehold commercial/retail space) unfairly benefits from the lack of a cost-sharing agreement because the developer has the benefit of the shared services and yet has no responsibility to contribute towards the operating and maintenance costs. The Court disagreed. The Court said that the developer “may be responsible at common law for some portion of certain costs” related to shared services. The scope, amount and allocation of those costs would be open to debate, but would be subject to common law principles of negligence, nuisance, restitution and unjust enrichment. In any event, the Court said: While I can acknowledge that a cost sharing agreement might have been a prudent, and even preferred, way to achieve a fair allocation, the applicants are not without their remedies at common law in the absence of such an agreement. The imputation of an agreement is not necessary to protect their legitimate interests. Lexington on the Green Inc. v. Toronto Standard Condominium Corporation No. 1930 (Ontario Court of Appeal) November 9, 2010 Provision in declaration not an “agreement” for purposes of Section 112 of the Condominium Act The condominium corporation’s declaration required that the condominium corporation purchase a unit for a resident manager, at a cost of $240,000. The lower Court held that this was an agreement that could be cancelled pursuant to Section 112 of the Condominium Act [see Condo Cases Across Canada, Part 28, November 2009.] The lower Court decision was overturned on | SPRING 2011 | C C I R EVI EW appeal. The Court of appeal said that legal obligations arising from a condominium declaration are not “agreements” for purposes of Section 112. Swan v. Goan (Ontario Superior Court of Justice, Small Claims Court – Oshawa, Ontario) November 25, 2010 Former director’s claims for defamation dismissed The plaintiff brought claims against the condominium corporation and various other parties for defamation as a result of the publication and republication of a notice of requisition for a condominium owner’s meeting which sought to remove the plaintiff as a director of the condominium corporation. [The plaintiff was removed by a vote of the majority of the owners, at the requisitioned meeting.] All claims were dismissed. Among other things, the Court said that the defendants were entitled to rely upon the defences of fair comment and/or qualified privilege. NEWFOUNDLAND AND LABRADOR CASE: Neil’s Pond (Phase III) Condominium Corp. v. J.M.J. Holdings Ltd. (Newfoundland and Labrador Supreme Court, Trial Division – General Division) December 16, 2010 Common expenses payable by developer in relation to unsold units A number of units were unsold and accordingly were still owned by the developer. The developer asserted that common expenses were not payable with respect to units owned by the developer until those units were ready for occupancy. The Court disagreed and ordered the developer to pay common expenses, in accordance with the terms of the corporation’s declaration, in relation to all unsold units, commencing upon the date of registration of the declaration. The Court also confirmed that interest had accumulated on the unpaid amounts, at the rate indicated in the corporation’s declaration. James Davidson, LL.B., ACCI, FCCI, Nelligan O’Brien Payne LLP, Ottawa, ON chapter C H AT T E R To r o n t o C h a p t e r Hello and Best Wishes for spring from the CCI Toronto Chapter! As the cold and blustery days of winter begin to fade in our memories, we look eagerly toward the arrival of the spring season. Along with spring will come a rush of activity within the Toronto Chapter. Under the leadership of new CCI Toronto Chapter President, Bill Thompson, the Chapter Board held a Strategic Planning Session in late February and came away from that meeting with a wealth of ideas and initiatives to keep us busy well into the yearand beyond! The Chapter was thrilled to have launched its first course webinar in January 2011 with Brian Horlick and Bob Girard presenting the Condo 201 course. The Condo 101 course is now also slated to be presented via a two part webinar – to be held on April 5th and 12th with presenters, Gina Cody, John Warren, Richard Pearlstein and Mario Deo. Feedback from members is that they are excited to have the choice of in-class or webinar formats for their learning opportunities. Condo Board members should mark their calendars for the next Networking Dinner on March 30th, 2011. The discussions that evening will focus on legal issues, and CCI-T has lined up many of Toronto’s top condo lawyers to join in table discussions. The dinner will take place at the Novotel North York hotel. Registration or further details can be found at: www.ccitoronto.org. Spring is also conference time and several members of CCI Toronto will be traveling to various conferences – including the CCI Golden Horseshoe Chapter in April 2011, the CAI Annual Conference in Boca Raton in May 2011 and then the CCINational meetings and seminars being hosted by the CCI Nova Scotia Chapter in June 2011. We eagerly look forward to these events for the invaluable networking and learning opportunities they afford. And speaking of conferences – planning has already begun for the annual CCI-T/ACMO Condominium Conference being held on Friday November 4th and Saturday November 5th 2011 – at our new venue – the Toronto Congress Centre. Mark your calendars and check the website at www.condoconference.ca for additional details as they become available. Lynn Morrovat, CCI Toronto and Area Chapter Administrator South Saskatchewan Chapter Welcome to nearly spring. We have held, to date, a couple of seminars and put on a program at the public library to help inform potential first-time condo buyers what to look for in a condo and about the intricacies of condo living. We are trying to reinforce the positives as well as give them some of the minor pitfalls and how to avoid them. Ignorance may be bliss, as the saying goes, but understanding condominiums before you buy a unit will really help to ensure a smooth, happy experience. All of these seminars were well received and attended in spite of our challenging winter weather this year. Our main objective this year is to increase membership numbers. We have a good core of loyal members and would like to add to this. A greater membership base will allow us the ability to expand our educational programs, something that we think is very important. Our chapter is also experimenting with electronic newsletter distribution. This will help to get the newsletter to our members faster and help us to save the precious Saskatchewan forests! Our chapter is also participating with the Provincial government in regard to changes are being contemplated with respect to condominiums and insurance. Lee Ann Brown, Board Member of the South Saskatchewan Chapter. CCI REVIEW | SPRING 2011 | 17 chapter C H AT T E R London & Area Chapter Every day is a day of learning in the condominium community. The board of directors of our CCI – London & Area Chapter and other local professionals bring a wealth of knowledge and experience to the development of the educational resources that CCI is best known for. They are dedicated in their response to the needs of the condominium community and we thank them all for the time they devote to the growth in our chapter. Our local directors, owners, and industry professionals are meeting the many challenges by learning from the experts in the condominium arena who volunteer their time and expertise to us at our seminar presentations held throughout the year; at our Annual General Meeting; and at our 2-day Condominium Course. Upcoming Seminars for the London & Area Chapter will include: March 22nd , 2011 – “Maximize Your Maintenance Dollars!” Coffee/Tea Time Sponsor: CondosPlus Property Management Inc. and Rogers Cable Communication Inc. Dave Leff from TLC Professional Landscaping and Ian Low from Aluminum Associates will be speaking on the value of maintenance inspections; selecting and communicating and working with qualified contractors; what to look for on property inspections; organizing repairs; where and when not to quote; importance of work orders for small jobs; contracts for larger projects; insurance and WSIB clearances and getting the right contractor for the job. May10th 2011: “There are no Stupid Questions!” Coffee/Tea Time Sponsor: Scott Petrie, Brander Wright, and Bell LLP Law Firm This annual event offers a panel of legal experts to present briefly on specific condominium law topic, such as: environmental, building, health and fire codes; employment legislation; contracts, and insurance requirements, income tax, and human rights. The brief presentations are followed by questions from the audience and answers for the panel of legal experts. October 22nd and 29th 2011: “Condominium Course” Details to follow! From the CCI London and Area Chapter I wish everyone an early spring. Gina Darlene, Administrator, CCI London & Area Chapter Huronia Chapter The Huronia Chapter has been busy setting up their yearly event calendar. This year we are offering the Spring Advanced Director’s Course (Level 200) in Barrie on April 9th and April 16th featuring a number of speakers. The Huronia Chapter will also be hosting one day seminars and two President's Clubs, one set for May 16th featuring a discussion on Health and Safety and the second on Oct 3 addressing the practical issues of Human Rights. Recently our latest newsletter was sent out to all members and we are already assembling the spring edition. Hard at work behind the scenes is our new Chapter Administrator, Leslie. She has been instrumental in developing new systems and processes to streamline our organization. She works tirelessly and is above all very efficient. As always I want to thank our hard working 18 | SPRING 2011 | C C I R EVI EW Board members for their time and effort as the chapter’s efforts and ultimate success really are a sum of the parts. Shari L. Davidson, President, CCI Huronia Chapter chapter C H AT T E R South Alberta Chapter Spring is fast approaching and we all here in the West will be glad for some warmer weather and longer days. With the arrival of Spring we are becoming very busy with some new initiatives. We have decided to introduce a brand new Course to fulfill some of our objectives in keeping with our new Mission Statement “To educate, to advocate for, condominium corporations and unit owners.” We have adapted from the Condominium Management 201 Course originally offered in the East and titled the new Course, CM 101. This course is geared toward board members and unit owners, which differs from our CM 100, 200 and 300 courses, which are for both board members and industry. This took a lot of work in adapting the course and we are excited to report feedback so far is fantastic and the 2 courses we have booked for February were very close to maximum capacity! This course will help both fulfill our objectives as well as our fiscal hardships. We continue to offer our Condominium Management courses. In October we held a CM 100 Course and in January a CM 200 Course. We plan to offer a CM 300 Course in April. Our monthly luncheons are a still a big hit, with on average 50 members and non-members attending per month. We have some exciting topics in the works. Our President, Stephen Cassady and Vice-President John McDougall continue to sit on the Provincial Alberta Property Act Revision Committee. They, with many other representatives are working to revise our outdated Property Act. Good things are happening here at CCI-SAC! Very exciting for us all! Melanie Bennett, Office Administrator, CCI South Alberta Chapter Golden Horseshoe Chapter As we have done in each of the past several years, the Golden Horseshoe Chapter got down to business early in the new year when we met for our annual planning session mid-January. During this session our committee composition was reviewed and committee members re-affirmed. Each committee was assigned new goals for the upcoming year and we are all ambitious to achieve completion over the next several months. We have also introduced a new committee which will be comprised of our trade and service provider members. Nathan Helder has volunteered to chair the committee and has drawn membership from all regions of the Golden Horseshoe. The Service Providers Committee will focus on our Sponsor member group and the specific needs of those representatives of the Chapter. Their first priorities include the creation of a 5th edition of our newsletter geared exclusively to this segment of membership as well as a “Meet Your Market” introduction event which will enable our sponsor members to network with the property managers and board members. Other committees will be working on expanding our website and publications, reviewing course materials, introduction of the Level 300 in 2012 and continuing to build awareness of the Fair Tax Campaign. Plans also include increasing the coverage of our “Level 100 Road Show" and, of course, all of this is in addition to hosting the “All Under One Roof” conference and trade show in April. During this first quarter we have offered two very successful events. The first was our Property Managers Luncheon held February 8th in Guelph. The event was a sell out and speakers included Rob Mullin, Michael Clifton, Maria Finoro and Don Bassindale from our board. Managers received excellent information regarding the sale of a condominium unit from the perspective of the lawyer, manager and real estate agent. Our second successful event was our first “mini” Level 100 held March 5th in Milton. We thank our sponsors, speakers and attendees for making both of these events a success! As we near the date of our conference and trade show all attention will be focused on ensuring the details are addressed, our “i’s” dotted and our “t’s” crossed. We wish you all an early spring and hope to see you at the conference April 9th! Karen Reynolds, A.I.H.M., RCM, ACCI, FCCI, Secretary CCI - Golden Horseshoe Chapter CCI REVIEW | SPRING 2011 | 19 chapter C H AT T E R Ottawa Chapter There is no doubt that it is a cold winter in the Capital. But, here at CCI-Ottawa, we are warming it up with great seminars, events and other activities! Our first seminar of the New Year was a great success. Jim Davidson and John Peart led their annual “Guns, Lawyers and Money” Seminar on January 26. A lively discussion followed the presentation on the most up-to-date legal cases from across Canada. Thanks to sponsor Comfort King Windows Ltd. for their support of this event. Registrations are already coming in fast and furiously for our March 2 seminar on “How Grow Ops Affect Your Condo”. With presentations from an RCMP officer, an environmental specialist and insurance adjuster, we will be offering the best information possible to help limit your liabilities and know the signs of a marijuana grow-op! Sign up early, as space is limited. April 2 and 3, 2011 marks the April edition of our Condo Director’s Course. We are close to half full already, so if you plan on joining us for our first-rate education, don’t delay and sign up. Our May seminar will be a fun and light-hearted look at “How to Run an Effective AGM”. Join the CCI-Ottawa Board as they take on roles to showcase all the personalities involved in making an AGM an event that is memorable, yet productive. A Q&A session will be included. Our Boat Cruise returns on June 8 for a spring cruise up the Ottawa River. Members will get a private evening charter with dinner and DJ for dancing. What better way to enjoy Spring in Ottawa than with the members of CCI? As well, CCI-Ottawa is getting more involved in the municipal affairs with the City of Ottawa. The chapter’s letters to the City Council and Mayor have been received and motions are in place for discussions with city officials regarding our concerns. For information on membership in the CCI-Ottawa Chapter or to enquire and register for any upcoming events, please contact the chapter at cciottawa@cci.ca. Alison Nash, Administrator, CCI-Ottawa Chapter Newfoundland and Labrador Chapter As February brings cold and blustery weather to us here in Newfoundland, we hope for a very early spring, and we extend warm greetings to fellow members across Canada. We had a very productive Annual General Meeting and Seminar late last fall. Our seminar consisted of a forum of two St. John’s City Council members and their Director of Municipal Services. Our moderator gave a background of the somewhat rocky relationship between condominium owners and the City and our disappointment that the City had recently disbanded its Condominium Committee. Both councillors spoke on their continued efforts to support us and the floor then opened for questions. The Councillors did not make any promises that most or any of the issues that arose from the forum could be addressed, but they did agree that the Committee should be re-established. At a subsequent City Council meeting, that was attended by CCI members and some of our Board, Council did vote unanimously to re-establish the Condominium Committee. Both Geoff Penney and I have been invited to sit on this Committee and, as well, to be part of the initial selection process for members. We meet for the first time at the end of February. 20 | SPRING 2011 | C C I R EVI EW At our last Board meeting we began the process to plan for our next information seminar and we have firmed up our efforts to begin our third edition of our newsletter, and we hope to have that roll off the press by early spring. Finally, we continue to wait for the Regulations to our Act, and it is reported they are expected to be proclaimed by the end of March. Carol Burke, President, CCI Newfoundland and Labrador Chapter chapter C H AT T E R Va n c o u v e r C h a p t e r The Vancouver chapter board has been quite busy over three or four months. We have been working hard to grow our membership and as of the end of January our membership numbers are up over twenty percent over our membership totals for the last fiscal year! We are hoping that our numbers grow even more over the next few months as we continue to develop and market our educational seminar programs. Our next educational seminar is scheduled for Saturday, February 19, 2011 and will be our first all day seminar. We expect approximately 75 to 80 attendees who will have an opportunity to participate in an interactive program that will focus on: • Capital planning and depreciation reports; • Insurance claims and how to assess insurance risks; and • Legal hot button topics including dealing with annoying council members, what is “hardship” anyhow, arbitration and mediation and recent legislative and case law developments. Our chapter has also been contacted by the Provincial Government and asked to make submissions, along with other stakeholders in the condominium industry, regarding proposed changes to the regulations to the Strata Property Act with respect to depreciation reports and audited financial statements. We are excited to be able to be part of this process and work on behalf of our members to provide input before rather than after the legislative drafters have put their pens down! Lastly, we are in the process of finalizing the program for our spring educational seminar which will likely take place in May. We hope to continue providing what we consider to be useful and beneficial educational seminars for our members and once again thank them for their continuing support. Jamie Bleay, LL.B., President, CCI Vancouver Chapter Manitoba Chapter The Manitoba Chapter of the Canadian Condominium Institute has been busy hosting a series of educational and informative sessions this past fall and the schedule continues into spring of 2011. Our most recent edition of the Newsletter went out to members during the month of February, 2011. Besides the content of informative articles we used the newsletter for distribution of invitations to upcoming seminars and events. Once again, we commend the efforts of the entire Newsletter Committee for another fine newsletter. Educational programs for the remainder of the year are available both on the website and in the newsletters. On the horizon shortly are Condo 101 on February 12, and the Director’s Breakfast Session for February 23, followed by a “Welcome to CCI” session on March 7, Lunch and Learn – Power Smart – Energy Saving Strategies on March 17, 2011 and “New Condos/New Boards” on April 9, 2011. We are pleased to announce that our first “President’s Forum” in recent memory will be held in March, 2011. Our intent is to facilitate a setting for Presidents to discuss and share challenges and accomplishments related to serving Condominium Boards in the capacity of “Presidents”. Of current interest (and concern) of late have been the issues of bedbugs in condominium buildings. One of our Manitoba Chapter Board Members has created a CCI Manitoba paper on “Bedbug Protocols” and will be the speaker for a session on May 3, 2011 titled “Preventing and Managing Bedbug Infestations”. We are still anticipating a new version of the Manitoba Condominium Act will be tabled at the Legislature this year. The provincial working group committee for this task continues its work on the draft measures. Lou Anna Roberts, President, CCI-Manitoba Chapter CCI REVIEW | SPRING 2011 | 21 chapter C H AT T E R Nova Scotia Chapter Since last reporting the months have slipped by very quickly and as I write this update I keep reminding myself that Spring can’t be far away. However, it sure does not seem that way when I look outside!!! Nevertheless, the organizers for the Canada Winter Games, currently being held in Halifax and surrounding areas, are grateful for our abundant snowfall for a number of the featured sports. The past several months have kept our 2011 Committee busy organizing for the hosting of the CCI National meetings in Halifax in June. Our Chapter is looking forward to welcoming delegates from across the country and we are hopeful that you will enjoy the functions that we have planned. (See details elsewhere in this Newsletter.) We are in control of some things but the weather is not one of them, but our fingers are crossed that our June weather will add to the enjoyment of your visit to Halifax. Condominium owners in the province are still anxiously awaiting the proclamation of our revised Condominium Act. The latest word we have is that it will happen sometime in March. This later date has resulted in our Chapter having to adjust the schedule for two of our Spring seminars, Insurance and Dispute Resolution, as both of these are intended to address revisions to the Act that are not well defined without the benefit of the pending regulations. Consequently the Chapter has three busy months ahead with seminars in April, May and our Chapter seminar in June in conjunction with the National meetings. The June seminar “Developing ‘the Community’ in your Condominium Corporation” will, we hope, be of interest to a number of you attending the June meetings. The development of our committee structure to involve volunteers from our Chapter membership has taken more time than anticipated but committees are forming and will be in full swing for next year’s operation. Enjoy the rest of our Canadian winter and we will see some of you in June. Carol Conrad, President, CCI Nova Scotia Chapter ACCI Designation The ACCI (Associate of Canadian Condominium Institute) is the national CCI designation awarded to professional members who meet current CCI eligibility requirements, successfully complete a written examination, and pledge to abide by CCI’s Code of Ethics for Professional Members. The designation is a recognition of their degree of skill, professionalism and outstanding achievements and their contributions to the condominium community. S EAN EG LI NTON Congratulations to Sean Eglinton, CCI London Chapter, who was recently awarded his ACCI designation. Sean is a property manager with Thorne Property Management Ltd., in London. 22 | SPRING 2011 | C C I R EVI EW National CCI COURSES - SEMINARS - WORKSHOPS: COAST TO COAST APRIL – MAY – JUNE 2011 STARTS ON TITLE CCI CHAPTER APRIL Saturday April 2, 9, 16 Condominium Management 300 (Calgary) South Alberta Chapter Sat/Sun April 2, 3 Spring Condo Directors Course (Ottawa) Ottawa Chapter Sat/Sun April 2,3 Condominium Management 100 (Red Deer) North Alberta Chapter Wednesday, April 6 Reserve Fund Studies Luncheon (Edmonton) North Alberta Chapter Thursday April 7 Lunch & Learn: Making the Most of Your Insurance (Winnipeg) Manitoba Chapter Saturday April 9 “All Under One Roof” – 2011 Conference & Tradeshow (Hamilton) Golden Horseshoe Chapter Saturday April 9, 16 Director’s Course (Level 2) (Barrie) Huronia Chapter Saturday April 9 New Condos/New Boards Manitoba Chapter Fri/Sat/Sun April 15-17 Condominium Management 200 (Edmonton) North Alberta Chapter MAY Tuesday May 3 Preventing and Managing Bedbug Infestations Manitoba Chapter Wednesday May 4 Condominium Act and Bylaws (Edmonton) North Alberta Chapter Tuesday May 10 There are No Stupid Questions! Annual Event! London Chapter Fri/Sat/Sun May 13-15 Condominium Management 300 (Edmonton) North Alberta Chapter Monday May 16 President’s Club: Health & Safety Seminar (Barrie) Huronia Chapter Wednesday May 25 How to Run An Effective AGM (Ottawa) Ottawa Chapter Friday May 27 Spring Conference – Reserve Fund Studies & Maintenance Issues (Saskatoon) North Saskatchewan Chapter JUNE Thursday, June 2 Saturday June 4, 11 Wednesday June 8 Fri/Sat/Sun June 10-12 Saturday June 18 Condo Course S101 Condo Course S300 An Evening on the Ottawa River – Boat Cruise Condominium Conference and Tradeshow 2011 (Edmonton) Developing the ‘Community’ in your Condominium Corporation (in conjunction with hosting CCI-N Council meetings) Toronto Chapter Toronto Chapter Ottawa Chapter North Alberta Chapter Nova Scotia Chapter COMING – FALL 2011 Tuesday September 27 Monday October 3 Saturday October 22, 29 Fri/Sat November 4-5 Building Community: 2011 Trade Show, Conference & AGM President’s Club: Practical Guide to Human Rights (Barrie) Condominium Course CCI-T/ACMO Condominium Conference Manitoba Chapter Huronia Chapter London Chapter Toronto Chapter For specific information and registration forms for the courses, workshops and seminars noted above, please contact the appropriate CCI Chapter See page 3 for contact information or website: cci.ca C C I R EVI EW | SPRING 2011 | 23