W+D Quality Services
Improve your company’s performance with the help of
our comprehensive and high-quality service portfolio
Train + Excel
More efficient envelope production
thanks to comprehensive training
Customer testimonial
Cenveo
Stamford, Connecticut,
USA
Cenveo invests
in W+D Training
Envelope expert Cenveo relies on W+D training program
Based in Stamford, Connecticut, Cenveo is a leading global supplier of customized printing, packaging, labeling and
envelope solutions. After acquiring National Envelope Corporation in 2012, more than one quarter of all envelopes
manufactured in the USA come from Cenveo. As one of the top direct mail producers in America, the company is
recognized as a leading source for direct mail programs, database management and mailing services.
Cenveo’s Kirksville, Missouri, operation uses W+D model 102 and W+D 202 envelope converting machines to
produce both transactional and direct mail envelopes. In the past, whenever new potential operators and adjusters
were hired, they were trained on the job by their more senior colleagues during actual production. This method
of training did not pay off because in this specific long-run production environment, changeovers are seldom and
trainees simply don’t get a lot of practice in changing these particular machines. This created a great deal of anxiety
as to whether they were actually doing things right. Furthermore, the results of training were highly dependent on
the approach of the trainers, who are also responsible for production and trainees’ individual skill levels. As a result,
their in-house training efforts did not achieve the trainee development and production results they expected and
needed. “For this reason, we really had to take a different, more structured approach to training and developing our
employees and decided to have a factory-certified trainer from W+D come in to train our operator and adjuster
trainees,” explains Jerry Smith, Plant Manager of Cenveo’s Kirksville, Missouri, plant. “The advantages we see with
W+D’s professional approach to training is a highly skilled machine model-specific trainer who has deep knowledge
of the machine and best operating practices and can also inform us about the latest developments and updates that
are available for our W+D 102 and 202 machines and how these updates can contribute to better performance and
machine efficiency.”
Consistent contents
The most important thing for Smith, who has been with Cenveo for 37 years, however, is the consistency of the
messages to the trainees. “You just don’t get that using your own people by training on the fly. With a W+D trainer,
you are literally setting time aside and the trainees are 100% engaged in the training. Each time our W+D trainer
comes in, - and it has been twice so far –, the message to all our trainees is on-point and consistent and the W+D
trainer employs standard best practice procedures, which in Cenveo Kirksville’s case focused on changeovers. This
takes out a lot of the guesswork and trial and error,” Smith explains.
W+D trainers utilize both theoretical and practical training methods with the added benefit that the practical training
takes place on Cenveo’s own W+D 102 and 202 production machines. Usually, three people are trained at a time
over the course of four to five full-day training sessions. In this case, a machine is actually set aside specifically for
training to ensure that every trainee gets the opportunity to make changeovers and setups without the pressure of
being “in production.”
“Having W+D do the training is definitely a great option if you don’t have the means to do the training yourself. It
really speeds up the learning process and gets the trainees to an effective level a lot more quickly. It generally takes
around six months to a year before an adjuster can make size changes and print changes effectively without any
help. Professional training significantly reduces the time that this takes,” Smith explains. “We are very impressed with
W+
ices
rv
Se
ality
W+D
of
help
the folio
ith
port
ew
anc rvice
se
orm
perf quality
’s
y
pan highcom e and
v
our
ve y hensi
pre
com
es
Quality Servic
uality
tor
el
Exc opera
D
in +
Train + Excel
and
ervices
Quality S
W+D Quality Services
Improve your company’s
performance with the help of
tor and and high-quality
our comprehensive
service portfolio
opera
Certified W+D
ng
ini
technician tra
tion
Train +
es
Tra
i
lity
Ce n +
E
tec rtified xce
l
hn
icia W+D
nt
Ma
rain oper
int
3.1
e
ing ator
Ide nanc
Yo
E
xcel
Certifie
d
technic W+D opera
tor aW
ian tra
nd+
ining
D
Impr
Im
p
o u ro v e
rc
om your
p re c o
he mp
nsiv an
e a y’s p
nd
e
hig rform
h-q
a
ua nce
lity
w
ser ith th
vic
e p e help
ortf
oli of
o
ua
Servic
Improv
e
our co your compa
mpreh
ny’s pe
ensive
rforman
and hig
h-quali ce with the
he
ty servi
ce portf lp of
olio
the help of
rmance with
company’s perfo lity service portfolio
Improve your
-qua
ensive and high
our compreh
u
Q
+D
DQ
W+D Q
Ser
vic
es
duc
a pro
the
p of
u
hel
ring to use
with the
wil are a
r dutfolio
formance anenepor
.
lb
lr
ble
n it
vic
pany’s per uality ser
be a
m
care e ab eady
eo
your com
ex
le
ov
high-q riented you will produc
of
Improve
and
our co e your com
the to ide perie
s,
e-o
prehensive
you
n
ard
pa
m
n
ne
ctic
our com
ts
P
pr
ny
rw
c
ra
eh
re
’s
ces tify d ced in
p
fte
ensiv
du
e and performan Ba requ
in a ality. A nd pro
sary
isru
wo
ly
ce s
high-q
e
isit
pti
rkin
qu
e will
tive
ma
the
e
training cours
kno
uality wicith
uct
f
th
ffec
this
inte ons
Yo
g
in
t
d
e
o
e
u
taugh
he
wi
se
re
in th with
ll learn
wle lp of
you will be
na
l pro quality
Tar rvice po
mo
how to
nc
dg
ma
steps. The skills
e
ss
pro
ti
rtf
in
proce
le
d
p
ce
g
se
e in e pro the m
oleio
relate
ss, how
t the res
ab
of
ach
do
Ma et a
du
terv
the machine and
to instal
pective
h, st
th
know
e m nce an
u
wi
to
ig
in
cti achin
get
ll
th
e
h
die
be able
l and dis
stations
als
ten
You will
n
follow.
a
ma
to perfo
nc
assem
in the
by on sy e an
an
all courses that
hieve
c
for
to ru erform
c
basis
h
ble
ma
e
a
rm
c
the
yo
w
chine to
ine
tools de
ee
your ow
provide
nd
Co
rp
ho
urs stem d in p
pending
suit the
mp
an
n forma
Prereq
arn
ette tively a
nte
elf
e
an
d te
dimen
loy
on the
t chan
.
uisite
ill le
d c rform
ve b
c
+
nt
sions of
ges an
format.
ees
ch
uw
orr
chie re effe
te
d
a
Ba
yo
n
the
Aft
thu
quisi
,
sic
,
ica
ect ing s
er partic
o
end pro
Err
Prere
s optim
to
ma
rstanding
1.1 traini
l sk
ett
orct an
Here order
du
ize relate
ipating
technical unde
ch
the
mm
ng
and
e
skills
de
rt
Pro
ing
D
a
il
st
in
in
d,
sign an
d conv
in
duction
m.
ls
this tra ete naly in the
Basic expe
sy
on
eo
d functi
ersion
ining
run
Furt s. Aft
experie
ctico sis
ncti
tion
p
in
c
tim
on
fu
e
o
u
urs
v
nce
es.
e
rato
d
he
d
o
e, / e u
rm r this
rro
pro
ele lving n and yo
n an
rs a
Ta
g
ence
rg
ore
audi
si
ters
r
c
e
et
et
c
Targ
tric we
it
c
audienc
nd
and adjus
de
, yo
Ma
ine operators
al c ar p orrec orrec
adju
quis aining nce
rs
e
mach
,
Ma
e
mers
uw
ch
re
c
st
tio
ine op
ti
om art
New custo
ste
Pre c 1.1 tr xperie
W+ hine
erators,
adju
po s an n of on
rs
e
si
nd
D2
adjuster
t
ne
rs a
- Ba uction
nts d rep errors
s
01, ype
rato
d
Co
la
e
W
,
e
ro
nt
p
cem de
Du
ent
o
in
ns
+D
Content
-P
tec
nce chine
ach
individual statio
rat
and
e
1
ie
ns
m
ture
n
+
0
ti
sectio
d
struc
a
e
its
io
1–
ine
t, d
o
2R
u
m
Preparin
+ traiMach
f th
machine is built,
ning
ete n an
et a
E, W
2d n
ce r basis)
ers,
g
re o
n of how the
d
cti
t
nding this
nan
ays
Explanatio
All of the to change for
Targ custom
Training inquiry
ctu
+D
e
on allev
After atte
inte regula
specification shee
ma
necessa
set machinat
astru
20
Pric
functions.
an
ma
based on the
a
+
New
infr
2R
ry steps ts
re
d c iation
to run a pre+
Checkli
Form
of the machine
tive rts on
and related
ctu
the
E, W
on pre
orr
st
and be able
ven
elements
the format areaWinkler+Dünnebier GmbH
a
Up e an
the advantages
paring
ecti of th
astru tion on
pre ear p chine’s control
The ad
d
Explanation of
t
ine, including
on
confidence
+D
to chan You
infr
wthe ma
vantage
ten
a
combined mach
7
on e po
orm
req date
chine with
e
the
W+D
Quality
Services
n
2
g
as
ut
e
ma
rf
2
6
well
in
+
ine
o
ge
rm
abo
alr
in
e
the
as
s
n
3
h
ine,
of chan
forma
C
of
p learplac
eady
re
s
ue
fo
4d
Changin
t mach65
Type of mach
+D
will
f timrate
+
ele sible
st
Mac and in
Sohlerweg
ging for
,W
d ca eYou
howodtooope
d to
re
the ap ts have ex
roller and shee
,W
w
g
n
e
the
of
for
C
d
kno
a
n
ctr
ri
ma
B
n
ma
s
perienc
+D
propria
Perform
a you will
+
Explanatio
ts and
ts
ce
e n cerse,
pe nce.
ica caus
56564 Neuwied, Germany
Tip
326
e in ru
a checprod
32
ing for
te sta
n
ista
nan on th ncou
ges
ain
l pro es,
D
a
ass
vanta
rt
te
her
+
0
disad
kli
tio
ma
e
nn
uc
and
st tion
W
ns an
t chan
ing th
BE
any furt
ac
ble main
Main ation mainte with
perfo
d sect
ges an
e mac
BE,
,W
n out over
Ma
0
rm
o
ms
rm
ns
g
te
ch
d
2
io
ti
t.
+49
2631
84679
hi
setting
+
ine typ
+D
ance.
3
ns prop
ne on
idual statio
Process
on
Info ormin
uc
, re nan
+
up the Prer
+D
e
a daily
ion of thef.indiv
32
erly. Yo
rod ducti
funct
c
W+
W
pla
rf
p
+49
2631
8470679
and
,
e
ne
eq
D
task
6
g
d
w foruisit
basis
201, W+
The
n
(P
u will
cem e
in
pro Prerequisite
BC
234and functio
and wo
then
D 102
- Basic mat e
training@w-d.de
,W
rsee anying
D
ign
ine
en
des
+
be
g
RE
ve
mach
ul
, W+D
d now
in a po
1.1 tra
to the
+D
O
trainin W
to
p
Options
+
202 RE
nal extensions
ining
Basic 1.1 02 RE,
om
f
like to
sition
- Prod
Du
optio
6
on
+
n
ra
2
,
de
matio
tio
W+
Acc
to
learn
7
uctio
Infor
sign an
n
optim
D 234d
D2
n expe
how to
d func
ize co
, W+D
machine
1
W+
the
–
,
of
ing
ce
e
2
rie
E
ions
se
ien
dacourse.
gumm
nversio
32
tion
p
nc
R
t up
ys
Specificat
cold glue)
Please
sendofus
a cost estimate
and
recommendations
on dates for this training
n
ent types
+
and
e ty D 102 Target aud
, hot
sters
Target0 BE, W+D 32 e
n tim
the differ
of
strips
adju
n
in
sive
rs,
natio
es
h
adhe
rato
expla
6 BC, W+
+
audien
and
The
gumming,
hine ope
Mac 201, W
Mac
Machi
D 627
self-adhesive
Price an
ce
ate
ing,
d
ns
gumm
ne
ctio
(wet
W
D
d date
operat
in
ive fun
and
W+
Upon
ir respect
ors, adkler+D
tion
request
Number of participants:
els and the
justeürs
BC, W+D 627
nn
ura
eb
BE, W+D 326
control pan
Content
Conten
ier
e, d
234d, W+D 320
els
Gm
tons on the
Machine type
t
Pric request
202 RE, W+D
bH
Control pan the individual but
+
102 RE, W+D Machine type:
+
.de
• So
n
of
Chec
•w-d
hle
W+D 201, W+D
Upo
pages
Explanation
.de
rW
king an
ng service
w-d
eg
Company:
udi
@
incl
d
fo
65
trainin
el
panel,
• in
• 56
Main pan
g on
577
Machi
in control
.)
+
84
ma
56
etc
ba
tion
the
ng,
4N
sic se
ne type
Dura
2631, changi
Department:
9 ing
Operating
eu
ttings
W+D
wie
,• load
s
f. +4
ring
(sto
0
ats
d•
201, W
ats
1 day
Ger
31 84
Storing form s of storing form
+D 10
First name, last name:
man
+
9 26
age
2
+4
RE, W
t.
y•
y•
The advant
t. +
+D 20
Durat
man
date
49
er
and
2
io
Street:
G
RE, W
Price
•
26
n
ition
31
ied drives
+D 23
Zero pos
1 day
84
Winkler
for
euw the
+
st
ing
N
4d
0•
reque
+D
sett
4
, W+D
ünnebie
Upon
f. +
Zip code, city, country:
-d.de •w-d.de
The basic65 • 5656
r GmbH
320 BE
49
properly
signals)
84577 • info@w
it
c
g
2631
•
Soh
+49
usti
f.
26
•
usin
eg
ler We
, W+D
W cope
ts, aco
31
e and
t. +49 2631 840
g 65 •
bos
84
Price
hler
d • Germany •
56564
326 BC
(control ligh
stroboscop
e
577
+ bH Stro
Tel.:
56564 Neuwie
• So
•
Neu
the
65
chin
an
of
Weg
wie
s
, W+D
Sohler
d date
d • Ger
• in
the ma
ebier GmbH •
Gm
many Up
Advantage
fo@
627
Winkler+Dünn
• t. +49
on263
bier
signals from
in
w-d
ne
re
ma
als
ün
1qu
E-mail:
sign
840es
ing the
.de
+D
• f.t +49
Machine
•w
kler
2631 845
understand
+
-d.d
and
Win
g
77 • info
D 627
e
@w-d.d
Recognizin
e •w-d.d
326 BC, W+
D
W+
e
BE,
W+D 320
d,
234
D
type
RE, W+
Machine
W+D 202
RE,
102
, W+D
Place, Date
Signature
W+D 201
Tra fied W+raining W+D
nt
erti
ia
C
hnic
tec
n
ru
tion
c
odu
e pr
Basic 1.0
function
1.1 Design and
Train
ctiv
fe
2.0 and ef
ert
Exp eliable
R
2.1
+ Excel
Basic 1.
0
1.3 Ch
anging
fo
Trai
rator and
W+D ope
Certified
ng
ni
ai
tr
technician
Train
+
e
fyin 3.0
ga
nd
nti
ty Ser
vices
rmats
Certified W+D operator and
technician training
l
n + Exce
Quali
co
rre
cti
Excel
Certif
ie
techn d W+D op
ician
e
trainin rator and
g
Basic 1.0
1.4 Setting up and operating individual sections / stations
Expert
2
2.2 Ba .0
sic se
ttin
Basic 1.0
ion
1.2 Operat
g
Duration
1 day
Price and
date
Winkler+Dünnebier GmbH • Sohler Weg 65 • 56564 Neuwied • Germany • t. +49 2631 840 • f. +49 2631 84577 • info@w-d.de •w-d.de
uest
Upon req
ünnebier
Winkler+D
r Weg
GmbH • Sohle
4 Neuwied
65 • 5656
• Germany
• t. +49 2631
840 • f. +49
.de
w-d.de •w-d
7 • info@
2631 8457
Winkle
r+Dünn
ebier
GmbH
• Soh
ler We
g 65 •
56564
Neuw
ied •
Germ
any •
t. +49
2631
840 •
f. +49
2631
84577
• info
@w-d.
de •w
-d.de
the W+D trainer, Jochen Frada, as he is very knowledgeable and has outstanding technical skills. Our employees also
really appreciate his professional approach and his patience.”
More knowledge = greater confidence = higher productivity
To further improve productivity, W+D has also offered Cenveo a special audit program. The objective here is to learn
whether machine functions suffer from extraordinary wear and tear. “In the future, we are planning to have an audit
done before we begin with training to make sure that excessive wear isn‘t impairing production or preventing the
machine from being set properly. After all, we don’t want our people to spend more time fixing things during training
than doing the actual training,” Smith emphasizes.
“It is not hard to see the growth in knowledge and confidence and this
growth in trainee confidence, which translates directly into more efficient
changeovers and machine set-ups which results in higher productivity.
“In fact growing confidence in our trainees is probably one of the most
important things I see,” says Jerry Smith. Before the training, our people
are hesitant and reluctant to work on something and just not very sure
of themselves. However, after the training received from W+D, they are a
lot more confident, a lot more sure of the settings and consequently less
reluctant to move things. Now they understand where it’s supposed to be.
So their confidence level goes up. Confidence in themselves and the results
of their work is the hallmark of a good adjuster. If you have a trainee who
has received poor training, with lots of gaps in their knowledge, sooner or
later they will get into trouble with the machine and won’t be able to get
out of it. That costs the company a lot of valuable time,” he concludes.
Jerry Smith – Plant Manager
ng
dis
rup
tio
an
ns
d
in p
rod
uc
tio
n
Winkler +
Dünnebier
W+D Locations
Winkler+Dünnebier GmbH
Sohler Weg 65
56564 Neuwied – Germany
t. +49 2631 840
f. +49 2631 84577
info@w-d.de
w-d.de
Winkler+Dünnebier GmbH
Location Löhne
Brückenstrasse 95a
32584 Löhne – Germany
t. +49 5731 7440
f. +49 5731 744199
info.ins@w-d.de
w-d.de
POEM PreOwnedEnvelopeMachines GmbH
Sohler Weg 70
56564 Neuwied – Germany
t. +49 2631 345386
f. +49 2631 946103
info.poem@w-d.de
w-d-poem.de
W+D North America Inc.
11300 West 80th Street
Lenexa, KS 66214 – USA
t. +1 913 4929880
f. +1 913 4920691
info@wdnorthamerica.com
w-d.de
W+D Asia Pacific Sdn. Bhd
(Co No: 762144A)
No: 860, 8th Floor, Block A2
Leisure Commerce Square
No: 9, Jalan PJS 8/9, 46150 Petaling Jaya
Selangor, Malaysia
t. +60 3 78654883
f. +60 3 78654882
info@w-d.com.my
w-d.de
w-d.de