Installation and User Guide Camera and Electronic Products for Integrators ADD-A-CAM™ PRO Pro Series EZCamera™ Cable System for Professional Camcorders 999-6500-000 North America, 999-6500-001 International Figure 1: Quick-Connect™ PRO Front Panel (below), EZCamera PRO Camcorder Shoe and Canon® XL-2 Pro Camcorder (above) Overview: The Vaddio Add-A-Cam PRO System was designed to seamlessly integrate with the Vaddio ProductionVIEW™ Series of camera control systems and high definition or standard definition professional camcorders. The Add-A-Cam Pro system is the heart of a truly flexible camera system that has many options which include the model of pro camcorder, pan/tilt head mechanism and mounting options.The centerpiece of the Add-A-Cam PRO system is the EZCamera PRO Camcorder Shoe and the rack mountable Quick-Connect PRO cable breakout box. These active components use high speed differential signaling for the video signals as opposed to baluns which gives this system high definition video capability, superior video quality over longer Cat. 5 cabling distances and the ability to adjust the video signal for both distance and Y-Gain depending on the length of the cabling used. The Add-A-Cam PRO delivers either high definition or high resolution standard definition video up to 500’ (152.4m) over standard Cat. 5 cable with little or no signal loss. The Add-A-Cam Pro has many unique and professional features including support for LANC (lens control), tally contacts and lights on the QuickConnect PRO and EZCamera PRO, Genlock support, component video outputs (Y, Pb, Pr), automatic control LINK for auto-recognition of the Add-A-Cam PRO when used with the ProductionVIEW series of camera controllers. Intended Use: Before operating the product, please read the entire manual thoroughly. The system was designed, built and tested for use indoors, and with the provided power supply and cabling. The use of a power supply other than the one provided or outdoor operation has not been tested and could damage the camera and/or create a potentially unsafe operating condition. Save These Instructions: The information contained in this manual will help you install and operate your system. If these instructions are misplaced, Vaddio keeps copies of Specifications, Installation and User Guides and most pertinent product drawings for the Vaddio product line on the Vaddio website. These documents can be downloaded from www.vaddio.com free of charge. Important Safeguards: Read and understand all instructions before using. Do not operate any device if it has been dropped or damaged. In this case, a Vaddio technician must examine the product before operating. To reduce the risk of electric shock, do not immerse in water or other liquids and avoid extremely humid conditions. Use only the power supply provided with the Add-A-Cam Pro System. Use of any unauthorized power supply will void any and all warranties. ©2008 Vaddio - All Rights Reserved. Add-A-Cam PRO - Document 341-592 Rev C. ADD-A-Cam PRO UNPACKING: Carefully unpack and identify the following parts from the packaging. • One (1) – Quick-Connect PRO Interface (1-RU Rack Mountable) Interface • One (1) – EZ Camera PRO Camera Shoe • One (1) – 36 VDC PowerRite™ Power Supply with AC Cord Set • LANC Cable (lens control) • One (1) – Vaddio Add-A-Cam PRO manual KEY FEATURES: • Distances up to 500’ (152.4m) over Cat. 5 Cable The active components in the Add-A-Cam PRO use high speed differential signaling which enables higher resolution (1080i and 720p) video signals to be conveyed over longer Cat. 5 cabling distances. • Distance Adjustments There are four cable length adjustments (<100’, 200’, 300’ 400’+) which equalize the length of the Cat. 5 twisted pairs and vastly improves the SD and HD video performance. • Luminance Gain Adjustment A luminance gain control (Y-Gain) is also provided which allows for enhanced control and fine tuning of the video signals when longer Cat. 5 cabling runs are required. • Many Available Options The Add-A-Cam PRO Base System has several pro camcorder options, pan/tilt head option and pan/tilt head mounting options. The flexibility of the Add-A-Cam PRO system is the one of the system’s main strengths. Add-A-Cam PRO SYSTEM CONNECTIVITY: The Add-A-Cam PRO system was created to integrate seamlessly to the ProductionVIEW Series of Camera Controllers. The following diagrams are examples of system configurations using HD and SD camcorders. Canon XH-A1 HD Pro Camcorder mounted on EZCamera PRO Shoe 36VDC Power Supply PS Optional Pan/Tilt Head Quick-Connect PRO Power & Control Video HD Video Tally Contact Control LINK RS-232 Video, Power and Control up to 500’ on Cat. 5 cable PS Local 24VDC Power Supply HD Output LANC (Lens) Pan/Tilt Control (RS-232) ProductionVIEW HD Figure 2: HD System Configuration ProductionVIEW HD input 1 camera control port is connected to the Quick-Connect PRO. The Quick-Connect PRO is connected to the EZCamera PRO Camcorder Shoe with two (2) Cat. 5 cables. When the ProductionVIEW HD is initialized, it automatically recognizes the Add-A-Cam PRO system components and loads the control protocols. Add-A-Cam PRO - Document 341-592 Rev. C Page 2 of 13 ADD-A-Cam PRO SYSTEM CONNECTIVITY (continued): Canon XL-2 SD Camcorder mounted on EZCamera PRO Shoe 36VDC Power Supply PS Quick-Connect PRO Optional: Pan/Tilt Head Power & Control Video SD Video Tally Contacts PS Local 24VDC Power Supply Control LINK (RS-232) SD Video Video, Power and Control up to 500’ on Cat. 5 cable LANC (Lens) Pan/Tilt Control (RS-232) ProductionVIEW FX Figure 3: SD System Configuration ProductionVIEW FX input 1 camera control port is connected to the Quick-Connect PRO. The Quick-Connect PRO is connected to the EZCamera PRO Camcorder Shoe with two (2) Cat. 5 cables. When the ProductionVIEW is initialized, it automatically recognizes the Add-A-Cam PRO system components and loads the control protocols. In this example, SD video is mixed and switched with the ProductionVIEW FX. SYSTEM COMPONENTS: Quick-Connect PRO Figure 4: Quick-Connect PRO Front Panel and Rear Panel Quick-Connect Pro Front Panel • • • Power Indicator - Solid green when connected to the EZCamera Shoe, blinks when shoe is not connected Link Indicator - Illuminates when connected to a control port of any ProductionVIEW console Tally Light - Lights when tally contacts on the rear panel are engaged (also lights Tally LED on the EZCamera Shoe) Quick-Connect PRO Rear Panel • • Power Input - Use only the 36VDC Power supply provided Control Ports: • RS-232 Control Port - For control of the camera and Pan/Tilt Head functions with an external controller • LANC Input - External LANC controller input for lens control • Tally Contacts - Lights the Tally LED on the front panel of the Quick-Connect Pro and EZCamera Pro Shoe • Link Input - Control link for use with ProductionVIEW consoles • EZCamera I/O (video, power and control over two Cat. 5 cables) • Video Port - Carries SD video (S-Video and composite video), or HD video (Y, PB, PR) between Shoe and QuickConnect • Power/Control - Power supply for the camcorder and RS-232 control between the ProductionVIEW and camera • Sync - Genlock Input • Video Outputs and Adjustments • SD Outputs - S-Video and Composite Video Outputs • HD/SD Selection Switch - Selects between SD and HD Video signals • HD Outputs - Y, PB, PR analog component video outputs on BNC connectors • Video Adjustments - Distance Adjustments for Cat. 5 cable (<100’, 200’, 300’, 400’), and Y-Gain controls, adjust for cable length and for Y-Gain Add-A-Cam PRO - Document 341-592 Rev. C Page 3 of 13 ADD-A-Cam PRO SYSTEM COMPONENTS (continued): EZCamera PRO Camcorder Shoe Front Rear Figure 5: EZCamera PRO Shoe Front Panel (top left), Rear Panel (top right) and Side Panel (right) - the ¼”-20 mounting mechanism on top of the shoe is for mounting the camcorder. The EZCamera Shoe also has ¼”-20 mounting plate on the bottom for Pan/Tilt head and Tripod mounting. Side EZCamera PRO Front Panel • Tally Light - LED lights when tally contacts are engaged EZCamera PRO Rear Panel • EZCamera I/O (video, power and control over two Cat. 5 cables) • Video Port - Carries SD video (S-Video and composite video), or HD video (Y, PB, PR) between Shoe and QuickConnect • Power/Control - Power supply for the camcorder and RS-232 control between the ProductionVIEW and camera/pan-tilt • Tally Light - LED lights when tally contacts are engaged • Camera Controls • Power - 7.2VDC power supply for Camcorders • LANC IN - for use with a local LANC controller* • LANC OUT - LANC output (lens control) to LANC Input of Camcorder** *Having LANC in and out allows LANC control override from the head-end position as well as local control **The ProductionVIEW console zoom controls are translated and output as LANC to the camcorder lens EZCamera PRO Side Panel • • • • SD VIDEO - S-Video and Composite video inputs (from camera) HD VIDEO - Analog component (Y, PB, PR) inputs (from camera) Genlock - Sync output port (to camera) Pan/Tilt Control Output - Connection to optional Pan/Tilt PRO pan/tilt head Add-A-Cam PRO SYSTEM OPTIONS: There are many options available for the Add-A-Cam PRO System. These options include choice of Camcorders, Pan/Tilt PRO pan/tilt head and mounting options. The part numbers are as follows: • Figure 6: EZCamera PRO Shoe and Quick-Connect PRO Add-A-Cam PRO Base Systems • 999-6500-000: Add-A-Cam PRO Base System includes Quick-Connect PRO, EZCamera PRO Shoe, 36 VDC-2A Power Supply with AC Cord Set for North America • 999-6500-001: Add-A-Cam PRO Base System includes Quick-Connect PRO, EZCamera PRO Shoe36 VDC-2A Power Supply with AC Cord Set for International Add-A-Cam PRO - Document 341-592 Rev. C Page 4 of 13 ADD-A-Cam PRO SYSTEM OPTIONS (continued): • Add-A-Cam PRO Systems with Canon Professional Camcorders • 999-6501-000: Add-A-Cam System with Canon XL-2 Camcorder (North America Only) • 999-6503-000: Add-A-Cam System with Canon XH-A1 Camcorder (North America Only) • 999-6504-000: Add-A-Cam System with Canon XH-G1 Camcorder (North America Only) • 999-6505-000: Add-A-Cam System with Canon XL-H1 Camcorder (North America Only) Figure 7: Camcorder Options on EZCamera Shoes XL-2 & Shoe XH-A1/XH-G1 & Shoe XL-H1 & Shoe PAN/TILT PRO Pan/Tilt Head for the Add-A-Cam PRO System The Pan/Tilt PRO head is an integrated broadcast-quality unit and is designed to effectively handle pro camcorders weighing up to 15lbs (6.8 kg). With resolution of more than 1 million steps, this pan/tilt offers responsive speed control and enables exceptional accuracy. Several mounting options are available. Figure 8: Pan/Tilt PRO pan/tilt head (center) and mounting options. Left to Right - Wall Mount, Pedestal Mount, Pipe Flange Mount for 1-1/2” NPT Pipe and Tripod Mount for tripods with 75mm bowls. • Pan/Tilt PRO Mount and Mounting Options • 999-6520-000: Pan/Tilt PRO Head, Universal Mounting Bracket (fits all Canon Pro Camcorders), Mounting Hardware and Power Supply - For North America • 999-6520-001: Pan/Tilt PRO Head, Universal Mounting Bracket (fits all Canon Pro Camcorders), Mounting Hardware and Power Supply - For International Use • 999-6521-001: Wall Mount for Pan/Tilt Head (18” from wall to center of mounting flange) • 999-6521-002: Pedestal Mount for Pan/Tilt Head (machined, 8” tall) • 999-6521-003: Pipe Flange Mount (machined, fits 1-1/2” NPT Pipe • 999-6521-004: Tripod Mount (fits tripods with 75mm bowls) Add-A-Cam PRO - Document 341-592 Rev. C Page 5 of 13 ADD-A-Cam PRO INSTALLATION INSTRUCTIONS: The Add-A-Cam PRO Base System and Canon camcorder (optional) are intended to be installed on either a professional quality video tripod, or the Vaddio Pan/Tilt PRO robotic pan/tilt head. Installation is simplified in that no specialty cabling (8-pin mini-DIN, plenum-rated S-video, etc.) is needed and an end-to-end Vaddio cabling solution is used. If using the Vaddio Pan/Tilt PRO, be sure to mount the unit near an electrical outlet, as you will need power for the 24VDC power supply required to operate the Pan/Tilt head. The two main cables connected between the EZCamera PRO Shoe and the Quick-Connect Pro are two Cat. 5 cables. One Cat. 5 cable is dedicated to Video and the 2nd Cat. 5 carries power and control to the EZCamera Shoe and camcorder. CAUTION: Make sure to do conductivity tests on all cables after connectors are terminated to ensure proper pin-outs of all cables. It is important to confirm that the Power/Control and Video cables are labeled and connected to the correct ports. Connecting the wrong Cat. 5 cable, or an improperly terminated cable can result in damage to the system, which will void the warranty. The maximum length of the Cat. 5 cables should not exceed 500 feet. If technical support is required during the installation process, please call Toll Free 800-572-2011 and ask for Add-A-Cam Technical Support. Before Installing: • Tripod Mount: If mounting the Shoe and camcorder on a tripod, make note of the maximum length the camera will be away from the Base unit. Maximum length cannot exceed 500 feet. • Leave enough excess Cat. 5 cable at the Shoe to pan and tilt the camera fully and not put stress on the cable connections in the Shoe ports. • Pan/Tilt PRO Mount: If installing the Add-A-Cam PRO on the Pan/Tilt PRO, turn on and test the system using this manual, then refer to the Pan/Tilt PRO installation guide for details on mounting the camera. • Pre-wire cabling as required. The system uses two (2) Cat. 5 cables to connect the Quick-Connect PRO Interface to the EZCamera PRO Shoe (see wiring diagram examples in this document). Step-by-Step: • Step 1: Route the Cat. 5 cabling from the camera location to where the Quick-Connect PRO break out box will be located. Leave excess slack in the cabling to allow the camera to pan and tilt through its complete range of motion before doing the final dressing of the cables. • Step 2: Mount the Quick-Connect PRO break out box in the equipment rack or the head-end equipment location. • Step 3: Carefully screw the EZCamera PRO Shoe down to the bottom of camcorder, making sure that the Cat. 5, Power and LANC jacks are facing the back of the camcorder. Place the camera with the attached shoe on a tripod or Pan/Tilt Head. • Step 4: Connect the video outputs of the camcorder to the EZCamera PRO Shoe For HD video use the D-Term to 3-RCA (Y, PB, PR) cable supplied with the camcorder For SD video use either an S-Video or BNC video cable Note: The Add-A-Cam product will send either SD or HD video from the EZCamera PRO Shoe back to the Quick-Connect PRO, but not both simultaneously. Make sure that the HD/SD switch on the back of your Quick-Connect PRO interface unit is on the correct setting for your application. • Step 5: LANC Connection If controlling the lens from the ProductionVIEW console, connect the LANC out of the EZCamera Cable shoe to the LANC port on the camera with a 2.5mm TRS cable. If using an external LANC controller, connect the controller directly to the camera. Add-A-Cam PRO - Document 341-592 Rev. C Page 6 of 13 ADD-A-Cam PRO • Step 6: Power Connection Remove the DC-920 power adapter supplied with your Canon camcorder. Connect the adapter to the camera. Follow the cable from the adapter down to the Power port on the Shoe. Cut the cable to an appropriate length and terminate the cable ends to the supplied Phoenix type (2-pin spring cage) connector according to the example below. Figure 9: Power Connection Connect the stripped cable with the screw terminal on the right side of the connector with the screws pointed up. This diagram is for Canon XL-2, XH-A1, XH-G1 and XL-H1 camcorders. Refer to the owner’s manual for appropriate termination for any other camcorders. • Step 7: Cat. 5 Connections Power: Connect the Power/Control Cat. 5 between the Quick-Connect PRO and the EZCamera PRO Shoe. Leave enough slack for adjustments to the cabling to ensure full range of motion of the Shoe on a tripod or on a pan/tilt head. Video: Connect the Video Cat. 5 between the Quick-Connect PRO and the EZCamera PRO Shoe. Again, leave enough slack for adjustments to the cabling to ensure full range of motion of the Shoe on a tripod or on a pan/tilt head. Verify: Verify the connections - inserting the Cat. 5 cable, or an incorrectly terminated cable into the wrong RJ-45 jack may cause damage to the camera system and will void the warranty Pan/Tilt: If using the Pan/Tilt PRO pan/tilt head, connect the Pan/Tilt RJ-45 on the EZCamera Shoe to the RJ-45 with a short Cat. 5 patch cable (straight through). Control: Connect a Cat. 5 cable from the LINK port on the Quick-Connect PRO to a camera control port of a ProductionVIEW series camera control console. • Step 8: Initial Power Up Connect the 36 VDC Power Supply to the Quick-Connect PRO. Power will travel down the Power/Control Cat. 5 cable to the Shoe, powering the camera. Follow the instructions in the camcorder manual and switch the camera on to the appropriate setting. • If the System is communicating, the Green Power LED will be on a solid green • If the Power/Control Cat. 5 is not connected correctly, or has a cabling problem, the Green LED will blink in one-second intervals. If the Green LED blinks, there is a cabling issue that requires resolution. • To ensure proper continuity of control and operation of the cameras, the RS-232 controller (control system or joystick) should be powered on after the camera. • Step 9: Completing the Installation After the system is powered up and the solid Green LED is verifying system communication, turn on the ProductionVIEW series camera controller. The ProductionVIEW will autorecognize and load the control codes for the Add-A-Cam system. The ProductionVIEW controller will control the Pan/Tilt PRO pan/tilt head and control the Zoom function of the camcorder lens through the LANC connection. Add-A-Cam PRO - Document 341-592 Rev. C Page 7 of 13 ADD-A-Cam PRO GENERAL SPECIFICATIONS Add-A-Cam PRO Specifications Includes EZCamera Pro, Quick-Connect PRO, Power Supply, LANC cable, AC Base System Cord Set and Documentation 999-6500-000 North America Part Numbers 999-6500-001 International RJ-45 for HD or SD Video RJ-45 for Camera Power and Control (RS-232 and LANC) 2-pin Phoenix type for camera power output, 2.5mm TRS LANC Input, 2.5mm TRS LANC output, EZCamera PRO I/O 4-pin mini din for S-Video in from camera, Connectors BNC for video in from camera, BNC for Genlock out to camera, 3-RCA-F colored connectors for component video (Y, Pb, Pr) inputs, RJ-45 for Pan/Tilt Control out to Pan/Tilt Head RJ-45 for HD or SD Video RJ-45 for Camera Power and Control (RS-232 and LANC) 5.5mm OD-2.5mm ID connector for Power Input DB-9F RS-232 Control Port 2.5mm TRS for LANC control in Quick-Connect PRO 2-pin Phoenix type for Tally I/O Connectors RJ-45 for control LINK (RS-232 Camera Control Port from ProductionVIEW controllers) BNC for Genlock in to camera 4-pin mini din for S-Video out BNC for video out 3-BNC connectors for component video (Y, Pb, Pr) outputs Max. Cat. 5 Cable Up to 500’ (152.4m) Distance Cat. 5 Wiring Standard 568B Power Supply 36 VDC, 2 Amp, 50-60Hz switching power supply Quick-Connect Pro: 1-RU Rack Mountable - 1.75” H x 19.0 W x 6.5 D (44.45mm x 482.6mm x 165.1mm) Dimensions (H x W X D) EZCamera PRO Camcorder Shoe: 1.3125” H x 4.5” W x 5.0” D (33.34mm x 114.3mm x 127mm) Add-A-Cam PRO - Document 341-592 Rev. C Page 8 of 13 ADD-A-Cam PRO RS-232 COMMUNICATION SPECIFICATION Communication Speed: 9600 bps (default) Start bit: 1 Stop bit: 1 Data bits: 8 Parity: None Female DB-9 Control Port Pin-outs Pin 2: TXD Pin 3: RXD Pin 5: GND Command Set Command Command Packet Supported IF_Clear 88 01 00 01 ff X AddressSet 88 30 01 ff X CAM_Power CAM_Zoom CAM_Focus CAM_Memory Pan-TiltDrive Inquiry Command IF_Clear On 8x 01 04 00 02 FF X Off 8x 01 04 00 03 FF X Stop 8x 01 04 07 00 FF X Tele(Standard) 8x 01 04 07 02 FF X Wide(Standard) 8x 01 04 07 03 FF X Direct 8x 01 04 47 0p 0q 0r 0s FF No Stop 8x 01 04 08 00 FF X Far(Standard) 8x 01 04 08 02 FF X Near(Standard) 8x 01 04 08 03 FF X Far(Variable) 8x 01 04 08 2p FF X Near(Variable) 8x 01 04 08 3p FF Direct 8x 01 04 48 0p 0q 0r 0s FF No Auto Focus 8x 01 04 38 02 FF No Manual Focus 8x 01 04 38 03 FF No Auto/Manual 8x 01 04 38 10 FF X One Push Trigger 8x 01 04 18 01 FF No Infinity 8x 01 04 18 02 FF No Near Limit 8x 01 04 28 0p 0q 0r 0s FF No Reset 8x 01 04 3f 00 0p FF X Set 8x 01 04 3f 01 0p FF X X Recall 8x 01 04 3f 02 0p FF X Up 8x 01 06 01 VV WW 03 01 FF X Down 8x 01 06 01 VV WW 03 02 FF X Left 8x 01 06 01 VV WW 01 03 FF X Right 8x 01 06 01 VV WW 02 03 FF X UpLeft 8x 01 06 01 VV WW 01 01 FF X UpRight 8x 01 06 01 VV WW 02 01 FF X DownLeft 8x 01 06 01 VV WW 01 02 FF X DownRight 8x 01 06 01 VV WW 02 02 FF X Stop 8x 01 06 01 VV WW 03 03 FF X Absolute Position 8x 01 06 02 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF X Relative Position 8x 01 06 03 VV WW 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF No Home 8x 01 06 04 FF X Reset 8x 01 06 05 FF No Command Packet 88 01 00 01 ff Reply 88 01 00 01 ff AddressSet 88 30 01 ff 88 30 0x ff CAM_PowerInq 8x 09 04 00 FF Y0 50 02 FF – On / Y0 50 03 FF - Off Pan-tiltDriveInq 8x 01 06 12 FF Y0 50 0Y 0Y 0Y 0Y 0Z 0Z 0Z 0Z FF CAM_VersionInq 8x 09 00 02 FF Y0 50 00 20 08 00 00 01 01 0FF Supported X X X X X Note: Focus Mode (Auto/Manual) is not support by cameras using hard switches. The user can position the switch in manual mode and then adjust the focus using RS-232. Add-A-Cam PRO - Document 341-592 Rev. C Page 9 of 13 ADD-A-Cam PRO FCC Compliance and CE Declaration of Conformity FCC Part 15 Compliance This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his/her own expense. Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) This device must accept any interference including interference that may cause undesired operation of the device. Changes or modifications not expressly approved by Vaddio can affect emission compliance and could void the user’s authority to operate this equipment. ICES-003 Compliance This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications. Le présent appareil numérique n’emet pas de bruits radioélectriques dépassant les limites applicables aux appareils numeriques de la classe A préscrites dans le Règlement sur le brouillage radioélectrique édicte par le ministère des Communications du Canada. European Compliance This product has been evaluated for Electromagnetic Compatibility under the standards for Emissions and Immunity and meets the requirements for E4 environment. This product complies with Class A (E4 environment). In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures. Standard(s) To Which Conformity Is Declared: EMC Directive 89/336/EEC EN 55022A Conducted and Radiated Emissions EN 55024 Electromagnetic Compatibility - Immunity EN 61000-4-2 Electrostatic Discharge Requirements EN 61000-4-3 Radiated Electromagnetic Field Requirement EN 61000-4-4 Electrical Fast Transients / Burst Requirements EN 61000-4-5 Surge Requirements EN 61000-4-6 Conducted Immunity Requirements EN 61000-4-8 Power Frequency Magnetic Field Requirements EN 61000-4-11 Voltage Dips, Interrupts and Fluctuations Requirements EN 61000-3-2 Limits for Harmonic Current Emmissions Add-A-Cam PRO - Document 341-592 Rev. C Page 10 of 13 ADD-A-Cam PRO WARRANTY INFORMATION Hardware* Warranty - One year limited warranty on all parts. Vaddio warrants this product against defects in materials and workmanship for a period of one year from the day of purchase from Vaddio. If Vaddio receives notice of such defects during the warranty period, they will, at their option, repair or replace products that prove to be defective. Exclusions - The above warranty shall not apply to defects resulting from: improper or inadequate maintenance by the customer, customer applied software or interfacing, unauthorized modifications or misuse, operation outside the normal environmental specifications for the product, use of the incorrect power supply, improper extension of the power supply cable or improper site operation and maintenance. Vaddio Customer service – Vaddio will test, repair, or replace the product or products without charge if the unit is under warranty and is found to be defective. If the product is out of warranty, Vaddio will test then repair the product or products. The cost of parts and labor charge will be estimated by a technician and confirmed by the customer prior to repair. All components must be returned for testing as a complete unit. Vaddio will not accept responsibility for shipment after it has left the premises. Vaddio Technical support - Vaddio technicians will determine and discuss with the customer the criteria for repair costs and/or replacement. Vaddio Technical Support can be contacted through one of the following resources: e-mail support at support@vaddio.com or online at www.vaddio.com. Return Material Authorization (RMA) number - Before returning a product for repair or replacement, request an RMA from Vaddio’s technical support. Provide a technician with a return phone number, e-mail address, shipping address, and product serial numbers and describe the reason for repairs or returns as well as the date of purchase and proof of purchase. Include your assigned RMA number in all correspondence with Vaddio. Write your assigned RMA number on the outside of the box when returning the product. Voided warranty – The warranty does not apply if the original serial number has been removed or if the product has been disassembled or damaged through misuse, accident, modifications, or unauthorized repair. Cutting the power supply cable on the secondary side (low voltage side) to extend the power to the device (camera or controller) voids the warranty for that device. Shipping and handling - Vaddio will not pay for inbound shipping transportation or insurance charges or accept any responsibility for laws and ordinances from inbound transit. Vaddio will pay for outbound shipping, transportation, and insurance charges for all items under warranty but will not assume responsibility for loss and/or damage by the outbound freight carrier. If the return shipment appears damaged, retain the original boxes and packing material for inspection by the carrier. Contact your carrier immediately. Products not under warranty - Payment arrangements are required before outbound shipment for all out of warranty products. *Vaddio manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices. Other General Information: Care and Cleaning Do not attempt to take this product apart at any time. There are no user-serviceable components inside. • Do not spill liquids in the product • Keep this device away from food and liquid • For smears or smudges on the console, wipe with a clean, soft cloth. • Do not use any strong or abrasive chemicals. Operating and Storage Conditions: Do not store or operate the product under the following conditions: • Temperatures above 40°C (104°F) or temperatures below 0°C (32°F) • High humidity, condensing or wet environments • In inclement weather • Dusty environments • Under severe vibration Add-A-Cam PRO - Document 341-592 Rev. C Page 11 of 13 ADD-A-Cam PRO INSTALLATION NOTES: Add-A-Cam PRO - Document 341-592 Rev. C Page 12 of 13 ADD-A-Cam PRO Toll Free: 800-572-2011 ▪ Phone: 763-971-4400 ▪ FAX: 763-971-4464 www.vaddio.com ©2008 Vaddio - All Rights Reserved. Reproduction in whole or in part without written permission is prohibited. Specifications and pricing are subject to change without notice. Vaddio, EZCamera, Add-A-Cam, Quick-Connect, ProductionVIEW and PowerRite are registered trademarks of Vaddio. All other trademarks are property of their respective owners. Document Number 341-592 Rev C. Add-A-Cam PRO - Document 341-592 Rev. C Page 13 of 13