Farenhyt
y Engineered
g
Distributors
IP & Alternative
Alt
ti Communication
C
i ti Applications
A li ti
Loren Schreiber
Silent Knight Product Manager
Workshop Agenda




Challenges presented by sunset of POTS lines
Alternative communication equipment options available
AHJ concerns and education on alternative communication
Examples of successful selling strategies
POTS
IP
Cellular
Long Range Radio
Fire Alarm Control Panel
Central Station
2012 Annual Distributor Conference for Farenhyt Distributors
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Sunset on POTS Lines
 AT&T goal to eliminate POTS lines by 2014
 FCC National Broadband Plan (www
(www.broadband.gov)
broadband gov)
 Give everyone in the United States access to broadband services by 2020
 Recommends 15.5 billion in government funding to accomplish
 Includes eliminating government funding for POTS lines
 Estimated 700,000 phone lines going down each month in 2010
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Challenges to Fire Alarm Dealers
Customers unaware their POTS
lines have been eliminated
VOIP is not UL listed with DACTs
((Must be a POTS line))
FACP communicator troubles on
the rise
AHJs apply
AHJ
l DACT NFPA 72 code
d
to alternative communications
2012 Annual Distributor Conference for Farenhyt Distributors
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Alternative Communications
IP
Communications
• IPDACT
IPDACT-2/2UD
2/2UD
• IPGSM-DP
Cellular (GSM)
• IPGSM-DP
• Telguard TG
TG-7FS
7FS
Long Range
Radio
• AES
AES-7744F
7744F
• AES-7788F
2012 Annual Distributor Conference for Farenhyt Distributors
5
IP Communications - What is TCP/IP?
Hello
how
are
you?
 Transmission Control Protocol / Internet Protocol
 TCP/IP converts data into smaller pieces called packets for
transmission over a network
 The packets are reassembled at the destination
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IP Communications
 Each packet contains:
 The IP address of the destination
 The total number of packets that hold the data
packet's sequence
q
number
 The p
 The data being transmitted
 Packets may not arrive at their
destination in order
 Individual packets for one
message may travel different
routes to the destination
I know
k
what
h
TCP/IP is, but
how does it
work?
 TCP/IP reassembles the data at
the destination
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Individual packets may take different routes to the destination.
Seattle
Denver
New York
Chicago
Kansas City
San Francisco
Phoenix
Los Angeles
Atlanta
Dallas
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Silent Knight IP Communicators
 IPDACT-2 / IPDACT-2UD IP Communicator
 IP Communicator board only
 IPENC – External mounting enclosure includes mounting bracket
and screws
 SK-IP-2 / SK-IP-2UD are kits that include both board and enclosure
 2UD iincludes
l d modem
d
d
daughter
ht b
board
d tto allow
ll
up/downloading
/d
l di off
the IFP-2000, IFP-1000, and IFP-100 series controls.
IPDACT-2/2UD
SK-IP-2/2UD
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Silent Knight IP Communicators
 IPDACT-2 / IPDACT-2UD IP Communicator
 Connects to primary dialer output on panel
 Connects via Internet or Intranet with 512 bit AES encryption
 Communicates with compatible Teldat Corporation receiver
 Supervised every 90 seconds!
IPDACT-2/2UD
SK-IP-2/2UD
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Alarm
 Panel picks up Line
1
 DACT dails
telephone#
 Sends Contact ID
report
CMS Receiver
De encapsulated & deDe-encapsulated
de
encrypted
Contact-ID transmission
over the serial line
Emulating a traditional
receiver
Central Station’s
Router
IP Communicator
encrypts message
Encapsulates in UDP
Sends via internet
Internet
Customer’s
Router
Automation SW
Alarm displays in less than 10
seconds!!!
2012 Annual Distributor Conference for Farenhyt Distributors
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Installation Precaution
To 24 VDC
Filtered,,
Non-resettable
Power
CAUTION!
Failure
F
il
tto observe
b
proper polarity
l it off th
the
power connection will result in catastrophic
damage to IP Communicator!
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Installation Precaution
-+
 Program NAC / IO circuit as constant power before connecting
device
 -2
2
= 136mA in alarm; 93mA in standby
-2UD
= 155mA in alarm; 98mA in standby
2012 Annual Distributor Conference for Farenhyt Distributors
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Silent Knight IP / Cellular Communicators
 IPGSM-DP
 DP = Dual Primary
 Mode 1
 Internet Primary
 Cellular Secondary
 Mode 2
 IP Only
 Mode 3
 Cellular Only
 Requires an AlarmNet account
IPGSM-DP
2012 Annual Distributor Conference for Farenhyt Distributors
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Silent Knight IP / Cellular Communicators
 All inclusive package
 Cabinet
 Communicator
 Power Supply
 Antenna Assembly
 Built-in Dialer Capture
 Contact ID Reporting
IPGSM-DP
2012 Annual Distributor Conference for Farenhyt Distributors
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Silent Knight IP / Cellular Communicators
AT&T Control Center
IPGSM-DP
Internet
Protected Premise
AlarmNet
2012 Annual Distributor Conference for Farenhyt Distributors
Central Station
16
AlarmNet Transport Services
 Industry’s
I d
’ llargest service
i provider
id
 Over 2,000,000 accounts
 Over 700 AlarmNet central stations
 Adding 800 new AlarmNet accounts
DAILY
AlarmNET
 AT&T’s largest Machine to Machine
p
partner
 Web-based tools from AlarmNet
 Activation
 Registration
 Programming
 Diagnostics
2012 Annual Distributor Conference for Farenhyt Distributors
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AlarmNet Transport Services
Event Format = AAAAIIQEEEMMZZZK
AAAA
Account number
II
Message type always 18
Q
Event qualifier
1 = New, 3 = Restore, 6 = old
EEE
Event code - 3 digits (See manual)
MM
Used to report the module number the
point is linked to.
ZZZ
Zone number reporting
p
g the Alarm (001(
999) or Point ID (Zero filled)
K
Message sum
 Contact ID is a 16 digit
format
 AlarmNet uses older 15 digit
architecture
hit t
 The module number MM is
truncated
 Internal keypad 32 = 2
 Internal SLC 33 = 3
 Internal Power Supply 34 = 4
2012 Annual Distributor Conference for Farenhyt Distributors
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Silent Knight IP / Cellular Communicators
 Supervision automatically set with
communication mode selection
 IP primary, GSM backup = 24 hours supervision
 IP (internet) single comm path = 5 minutes
supervision
 GSM (cellular) single comm path = 5 minutes
supervision
IPGSM-DP
2012 Annual Distributor Conference for Farenhyt Distributors
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Telguard Cellular Communicators
 TG-7FS
 Mode 1
 Telco Primary
 Cellular Secondary
 Mode 2
 Cellular Primary
 Telco Secondary
 Mode 3
TG-7FS
 Cellular Onlyy
 Requires a Telular Communication
Center account
2012 Annual Distributor Conference for Farenhyt Distributors
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Telguard Cellular Communicators
 All inclusive package
 Cabinet
 Communicator
 Power Supply
 Antenna Assembly
 Built-in Dialer Capture
 Selectable Reporting Format
2012 Annual Distributor Conference for Farenhyt Distributors
TG-7FS
21
Telguard Cellular Communicators
 Supervision set with communication mode selection
 GSM primary
primary, Telco backup = 24 hours supervision
 Telco primary, GSM backup = 24 hours supervision
 GSM (cellular) single comm path = 5 minutes supervision
 Contact ID reports all 16 digits to the central station
2012 Annual Distributor Conference for Farenhyt Distributors
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AES Long Range Radio
 AES-7744F
 Primary communications with 4 reverse polarity
inputs or 4 programmable EOL inputs
 Ancillary or supplementary communications with
AES-7794 IntelliProFire
 Dialer capture card
 AES-7788F
AES-7744F
 Primary communications 8 programmable EOL
i
inputs
t
 Ancillary or supplementary communications with
AES-7794 IntelliProFire
 Dialer capture card
2012 Annual Distributor Conference for Farenhyt Distributors
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AES Long Range Radio
 Uses a wireless mesh network
 Remote transceiver used to monitor the fire
alarm panel
 Inputs from dry contacts relays
 Alarm, Supervisory and Trouble
AES-7744F
E
Each
h ttransceiver
i
relays
l
itits d
data
t tto th
the central
t l
receiver via radio transmission
 If the transceiver is too far to reach the central
receiver directly, it simply hops the data to the next
closest transceiver
2012 Annual Distributor Conference for Farenhyt Distributors
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AES Long Range Radio
 If data can not be relayed via one route, the mesh network
automatically selects the next best route from a choice of up to 8
available routes at any given time
 Highly redundant & reliable
 Silent Knight addressable
FACP’s has pre-programmed
relays
 Alarm, Supervisory and Trouble
 Military Applications
 Monaco Enterprises
 King-Fisher
X
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NFPA 72 References
 The alternative communicators meet
all requirements for a single
communication line (no redundant
communications required) under the
2007 edition of NFPA 72, section
8 6 4 and
8.6.4
d section
ti 26
26.6.3
6 3 iin 2010
 The following part of section 8.6.4
((from the 2007 edition)) refers to Communication Integrity
g y
for single path communications
 Each section describes how the communicators meet or
exceed the requirement
2012 Annual Distributor Conference for Farenhyt Distributors
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NFPA 72 References
 8.6.4.4.1 Any failure shall be annunciated at the
supervising station within 5 minutes of the failure
Model #
IP
GSM
Long Range
Radio
90 seconds or
less
N/A
N/A
IP Only
IPGSM-DP
5 minutes or less
N/A
N/A
IP Only
IPGSM-DP
IPGSM
DP
N/A
5 minutes or less
N/A
GSM Only
IPGSM-DP
24 hours or less
24 hours or less
N/A
IP with GSM backup
TG-7FS
N/A
5 minutes or less
N/A
GSM only
AES-7744F
AES-7788F
N/A
N/A
5 minutes or less
IPDACT-2/2UD
2012 Annual Distributor Conference for Farenhyt Distributors
Single or Dual
Path?
Long Range Radio
only
27
NFPA 72 References
 8.6.4.4.2 If communications cannot be established
with the supervising station, an indication of this
failure to communicate shall be annunciated at the
protected premises
Model #
IP
GSM
Long Range
Radio
90 seconds or
less
N/A
N/A
IP Only
IPGSM-DP
5 minutes or less
N/A
N/A
IP Only
IPGSM-DP
IPGSM
DP
N/A
5 minutes or less
N/A
GSM Only
IPGSM-DP
24 hours or less
24 hours or less
N/A
IP with GSM backup
TG-7FS
N/A
5 minutes or less
N/A
GSM only
AES-7744F
AES-7788F
N/A
N/A
5 minutes or less
IPDACT-2/2UD
2012 Annual Distributor Conference for Farenhyt Distributors
Single or Dual
Path?
Long Range Radio
only
28
NFPA 72 References
 8.6.4.4.3 If a portion of the communications path
cannot be monitored for integrity, a redundant
communications p
path shall be p
provided
 The communications path is supervised every 5 minutes or less for
integrity therefore there is no need for a redundant communications
path
2012 Annual Distributor Conference for Farenhyt Distributors
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NFPA 72 References
 8.6.4.4.4 Provision shall be made to monitor the
integrity of the redundant communications path
 There is no need for a redundant communications path
per 8.5.4.4.3.
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NFPA 72 References
 8.6.4.4.5 Failure of both the primary and
redundant communications paths shall be
annunciated at the supervising station within not
more than 24 hours of the failure
 Failure of the communications path is annunciated at the supervising
station within 5 minutes
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NFPA 72 References
 8.6.4.4.6 System units at the supervising station
shall be restored to service within 30 minutes of
a failure
 A hot backup receiver is specified for the Central Station
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NFPA 72 References
 8.6.4.4.7 The transmission technology shall be
designed so that upon failure of a transmission
channel serving a system unit at the supervising
station, the loss of the ability to monitor shall not affect
more than 3000 transmitters
 The Central Station receiver will monitor up to 3,000 units maximum
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NFPA 72 References (2010 Edition)
 26.6.3.1.12 Secondary Power
Secondary power capacity in accordance with
10 5 6 shall be provided for all equipment
10.5.6
necessary for the transmission and reception of alarm,
supervisory, trouble, and other signals located at the
protected
t t d premises
i
and
d att the
th supervising
i i station.
t ti
 Routers will need to have secondary power
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Does AHJ still have questions or concerns?
 Download supporting documents from Silent Knight or
Farenhyt website
 Contact Mike McIsaac - Silent Knight UL Coordinator
 mike.mcisaac@honeywell.com
 763-463-4144
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Successful Selling Strategies
•When did my POTS lines switch?
•Why is a UL listed system important?
•Why is my system in Comm trouble so often?
Fire Alarm Control Panel
•How much money can I save?
Central Station
Customer Cloud of Questions
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Successful Selling Strategies
Sa gs
Savings
Eliminate Troubles
UL Listing Issues
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Customer Savings (Show Me the MONEY!)
 Show your customer the numbers
 Cost of two phones ($80 - $100 a month)
 Monitoring charges
 May increase depending on communication path
 Increase your recurring monthly revenue
 Present a visual five year plan
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Visual 5 Year Plan (Show Me the MONEY!)
Current Communication Costs
Alternative Communication Costs
Monthly phone line cost $90.00
Monthly monitoring cost $36.00
Total monthly comm cost $126.00
Monthly phone line cost $00.00
Monthly monitoring cost $44.00
Total monthly comm cost $44.00
Total monthly savings
$82.00
Installation Cost
2012 Annual Distributor Conference for Farenhyt Distributors
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Eliminate FACP System Communication Troubles
T
Trouble
bl conditions
diti
are caused
db
by phone
h
company switch
it h
over from analog to digital communications
 FACP analog
g signal
g
broken up into packets and sent digitally.
g
y
 The switch from analog to digital and back to analog again can cause
frequency gaps
 The tight tolerance of central station receivers can prevent the receiver
from kissing off the reported event causing a communication trouble at
the FACP
 Alternative
te at e co
communications
u cat o s e
eliminates
ates tthis
s type o
of ttrouble
oub e
GENERAL ALARM
SUPERVISORY
TROUBLE cnt [1]
SYSTEM TROUBLE
SYSTEM SILENCE
<Press
for status>
SYSTEM POWER
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Keep a UL Listing on the Fire Alarm System
U
Underwriters
d
it
L
Laboratories
b t i iis a ttesting
ti
agency to ensure fire alarm systems meet
NFPA standards
 DACTS were not designed or tested to be
used with VOIP
 Although
Alth
h fifire alarm
l
communications
i ti
may
not see an interruption, the system is no
g UL listed if POTS lines have been
longer
eliminated
 If a fire event occurs, a non-UL listed
system may open up liability and/or
insurance coverage issues
2012 Annual Distributor Conference for Farenhyt Distributors
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Alternative Communication Options
IPDACT-2
IPDACT-2UD
C U
IPGSM-DP
AES-7744F
AES-7788F
S 88
Telguard
TG-7FS
G
S
Communication
Path
IP Only
IP/GSM backup
IP Only
GSM Only
POTS/GSM backup
GSM/POTS backup
GSM Only
LR Radio Only
Reporting
p
g Format
Full 16 digit
Contact ID
Currently 15 digit Contact
ID
MM truncated
Selectable Formats
(Full 16 digit
Contact ID)
Dialer capture not UL
listed – dry contact
inputs only
Supervision Time
IP – 90 seconds
IP/GSM – 24 hours
IP – 5 minutes
GSM – 5 minutes
POTS/GSM – 24 hours
GSM/POTS – 24 hours
GSM – 5 minutes
LR Radio –
Programmable 5
minutes or less
Power
Considerations
Requires +24VDC
accessory power.
Routers require secondary
power.
Self contained power
supply and battery backup.
IP routers require
secondary power.
Self contained power
supply and battery
backup.
Self contained power
supply and battery
backup.
FACP Supervision
p
Communicator will drop
phone line voltage
Communicator will drop
phone line voltage
Communicator will drop
phone line voltage
Must use trouble relay
to trip FACP input
Downloading
Capability
Selected Panels
No
No
No
2012 Annual Distributor Conference for Farenhyt Distributors
42
Farenhyt
y Engineered
g
Distributors
Thank
Th
k you for
f attending
tt di the
th 2012
Annual Distributor Conference!