Center for Change Policies and Procedures Caution Status POLICY SECTION: PATIENT SAFETY EFFECTIVE DATE: 01/17/2005 LAST REVIEW/REVISION DATE: 2/2016 REFERENCE: Policy Caution Status is a specific level of care. It is implemented with the intention of keeping each patient safe, keeping the program operating smoothly, and in the best benefit of all patients in the program. It will focus help, support and intervention for those who are struggling in the program and in need of extra supervision. It will help patients make choices that are not self-defeating or destructive. It will help patients to find positive coping skills. Procedure 1. Patients of CFC are required to abide by the Center’s code of conduct, safety code and program policies. In abiding by those codes and policies, they will not engage in the behaviors or patterns of behavior which break the conduct or safety codes. Behaviors of concern include those listed below: Physical violence / Verbally abusive behaviors Any real or implied threat of violence Threat or actual behavior to hurt self via self-mutilation, suicidal behaviors, or any other dangerous behavior Destruction or vandalism to any property (if it poses a safety risk to self or others) Theft (if it poses a safety risk to self or others) ‘Cheeking’ and/or stockpiling medications Bringing drugs, alcohol, undisclosed and unapproved medications, or any potentially harmful contraband Use of illegal drugs or alcohol, or misuse of prescription drugs while in Center for Change or while out on pass Possession of, transmitting, or aiding and abetting the possession or use of any contraband which can by physically or emotionally damaging (weapons, drugs, alcohol, pornography, sharps, undisclosed and/or unapproved medications, stolen items, etc.) AWOL participation: planning an AWOL, running or helping, hiding or failure to report another resident’s plan Sexual acting out or misconduct Continuous purging behavior or food refusal that presents as a medical risk 2. Decision for Caution Status placement will be made by 3 or more clinical and/or direct care staff including one of the Clinical Directors or Director of Patient Safety Caution Status Page 1 of 11 Center for Change Policies and Procedures Clinical Services. There is not a maximum time limit for Caution Status; however, Caution Status will be reviewed by the treatment team weekly. 3. Caution Status patients are automatically placed on the Awareness Phase (1) and line of sight (LOS). 4. Pt. will be educated about guidelines by the nurse or Caution Status tech: If patients are placed on caution status for suicidal ideation or active self harm, the patient will need to wear hospital scrubs. Patients that are placed on caution status for reasons not related to self harm or suicidal ideation will not be required to wear scrubs and this will be included in the therapist order. Patients are allowed to wear a long sleeve shirt under their scrubs with a therapist order. Patient will not be allowed to wear make-up. Patient will not be permitted to attend any off campus or outside activities. Patients are not allowed have any personal belongings unless there is a written order. 5. Patients will be given specific written assignments to complete while on Caution Status and will not be permitted free time with other residents. Assignments must be reviewed by the therapist and treatment team before coming off of Caution Status. 6. Caution Status patients will be combined (RTC and Inpatient) and follow the inpatient schedule if an inpatient is placed on Caution Status. 7. If a patient requires specific medical supervision, as ordered and approved by the medical team, the patient may combine with the caution status patients and participate as deemed appropriate for their condition. In some cases, Medical 1:1 supervision is required, which would exclude them from combining with the caution status patients and that patient would follow programming with their own staff member under medical supervision 1:1. Procedures and Guidelines while on Caution Status 1. Patient is informed of Caution Status beginning by therapist or clinical team. Patient is given printed Caution Status material and will change into scrubs, if applicable. 2. Patient may not watch TV; listen to music or personal ipod unless a specific order is written to the contrary. 3. Patient is on 100% dietary plan. Patient will eat meal and snacks at the scheduled time but at a table separate from the group. If an AWOL risk, the patient will eat in the family room with a Caution Status tech. Patient Safety Caution Status Page 2 of 11 Center for Change Policies and Procedures 4. Patients on Caution Status will sleep in the caution status room (this room has camera surveillance). 5. Patient is not to be in common living areas. Patient will be with the group only during approved groups and classes for Caution Status. 6. Patient may not have contact with other residents. No talking (verbal and non-verbal), no passing notes. 7. The patient will be given a Caution Status unit bin to use while on Caution Status. This will contain the material needed to complete assignments. Any items given to the patient must be searched by a staff member before given to the patient. Patient will not be allowed to have personal items unless written order. 8. No free time is to be spent with other patients. While on Caution Status, time is to be spent completing the following therapeutic assignments: (if a patient is placed on CS more than once, there will be additional assignments) 9. If self-mutilation or bodily self-harm is the behavior in focus, the patient will receive daily gown searches given by the nurse while on CS. Informed consent for adolescents must be obtained and patient rights reviewed for adults. 10. The primary therapist will set goals for the patients and become actively involved in the Caution Status program. These are the assignments: In writing, acknowledge the inappropriate behavior(s) which implemented Caution Status. In writing, explain the patients responsibility in that behavior. Write the cycle of addiction and how this episode is a part of that addictive pattern of behavior. Write about the natural and programmatic consequences of that behavior (within Center for Change and in the world outside of Center for Change). In writing, explain the need that is attempting to be met from this behavior. Write five “better ways” to get that need met. Write an action plan to get needs met in a healthy way and avoid Caution Status in the future. The primary therapist will give additional assignments per need throughout Caution Status. The supervising direct care staff may add assignments and help the patient find relevant reading material from the Center for Change library. With a written therapist order and in the presence of direct care staff, patient may call family to report behavioral problems and seek feedback Patient Safety Caution Status Page 3 of 11 Center for Change Policies and Procedures and support. Patient may not make or accept any phone calls without a written doctor’s order. Patient will make acknowledgment, apology, and restitution if applicable to those affected negatively by their behavior(s). Express your anger/ frustration on paper using colors and images rather than words. Use as many pages as you need with a minimum of 5 pages. Give these pictures to your individual therapist in your next session to use in session. You may find it helpful to dispose of some of the artwork together once you have processed. To be done in the visual journal with oil pastels. Write a 2 page letter of hope with your non-dominate hand using the oil pastels. Allow your inner child to speak to your intuitive and emotional self. To be done in the visual journal with oil pastels. Draw a peaceful place and go there in your mind. As you draw your peaceful place, imagine the smell, touch, taste, and sounds of the calming surroundings. To be done in the visual journal with oil pastels. 11. Patient is to complete the following assignments (in addition to above assignments) if it is her second time on Caution Status: Look into the future 5-10 years and write a letter to yourself addressing the following things: o Tell yourself the things you would do differently and what you like about where you are now. o What has it taken to get where you are now? o How have you done in your commitment and ability to take ownership of your life? o What do you wish you had learned when you were on Caution Status that would have helped you now? Set up your own guidelines and consequences for your behaviors. Work on step 4 in your 12-step workbook and pick two additional steps to work on. Read a book on forgiveness and outline method to self-forgiveness. Share with peers and family as directed by your therapist. Book: Forgive for Good by Fred Luskins Write a letter of apology and amends to yourself. Outline a plan of selfnurturing and self-care. Review your Life Quest book or other assignments as given by your therapist. Establish goals based on these to prevent destructive behaviors. Complete unfinished assignments from Life Quest. Patient Safety Caution Status Page 4 of 11 Center for Change Policies and Procedures 12. Written assignments will be accepted by the primary therapist. Patients may be asked to redo assignments if they lack substance, thought and consideration or if they need to be longer. 13. Only after written therapeutic assignments are completed can the patient free draw (except for art assignments), free write, or read assigned material from the Center for Change library. There is no napping time while on Caution Status. If more assignments are needed the Caution Status techs or primary therapist can provide more assignments. 14. Patient will attend and participate in the following groups/activities: (no art room) Academic Classes Body Image Group Open Group Dietary Class Experiential Rec Therapy Group 12-Step Group Music Therapy Spirituality Group Self-Esteem Class Life-Skills Class Drug and Alcohol Ceremonial Honesty Goal Setting 15. Patient will not attend the following groups/activities: Community Meeting Free Time Art Class or Art Therapy Cooking Class Exercise (Nia, Yoga, Weights, PE) Leisure Rec. Therapy Activities Off Campus Activities/Education Field Trips Friday Night Snack/Movie Study Hall Sunday Togetherness Devotional 16. Therapists are not allowed to write special orders or make exceptions for patients while on Caution Status. Patients and therapists are to follow Caution Status rules and guidelines. Patient Safety Caution Status Page 5 of 11 Center for Change Policies and Procedures Guidelines for Caution Status : “Line-of-Sight” Caution Status “line of sight” will be implemented for patients who present with a significant level of depression and suicidal preoccupation, or have actively selfharmed. Patient will be placed on “Caution Status” and these procedures will be implemented, along with the following: 1. A therapist or physician will conduct a face-to-face evaluation of patients placed on line-of-sight within 24 hours of the time precautions were implemented. 2. Patient will reside in a designated area to provide close observation during waking and sleeping hours. Movement from the designated area will require staff escort. 3. The patient will sleep in the caution status room and staff will be stay in that room with the patient to observe the patient. This bedroom is equipped with camera surveillance. 4. The patient can eat in the kitchen with staff without sharp utensils. Count flatware before and after use. 5. Patient will need to wear hospital scrubs if on caution for self harm or suicidal ideation since certain types of clothing such as zippers, buttons, belts, drawstring pants, shoes with laces, etc. may present a potential danger or patient has harmful items hidden in their clothing. 6. The person assigned to the patient will document every 15 minutes on the Caution q-15 minute check form and will also document for shift report and complete all charting.A licensed nurse will assess the patient and document in the Progress Notes each shift. 7. The patient will be allowed to participate in unit treatment activities as appropriate. 8. Pass privileges are not granted until the caution status precautions are discontinued. The patient is not permitted to attend off-unit activities until the precaution is discontinued. 9. The patient and room are checked once per shift for hazardous items by therapist or physician order. 10. Therapist or the on-call therapist is responsible to meet with the patient daily while the patient is on cautions status, with the exception of Sunday. 11. Patient will be given a caution bin that contains all approved items and which does not contain contraband. Patient Safety Caution Status Page 6 of 11 Center for Change Policies and Procedures Guidelines for. Caution Status: “One-on-One” Caution Status “one-on-one” will be implemented for patients assessed to be at immediate high-risk for committing suicide or harming one’s self. Patient must be within five feet of staff members and line of sight in the bathroom, shower and while sleeping. Patient will be placed on “Caution Status” and all of the standard caution procedures will be implemented along with the following: 1. When one-on-one caution status is implemented, the physician or therapist will complete face-to-face evaluation of the patient daily. This evaluation will be documented in the progress note. 2. The patient will be assigned a one-to-one staff member who will remain within arm’s length of the patient and maintain constant visual contact with the patient at all times. Remember, keep patient within sight and within reach at all times. The Clinical Director will determine if the patient can be with other patients on caution status or if the patient needs to be separated from the other caution status patients. 3. During waking and sleeping hours, the patient will reside in a designated area. Patient may need to be on elopement precautions. 4. The patient will need to eat on the unit and without sharp utensils. Count flatware before and after use. Staff will notify kitchen that patient needs to eat finger foods. 5. The staff member must be in the same room with the patient at all times. A staff member of the same sex should accompany the patient into the bathroom. The staff member remains outside the bathroom door (leaving the door ajar) during hygiene and toileting activities to allow for privacy but the patient will need to be line of sight the entire time. 6. While the patient is in bed, it is appropriate to request that the patient keep her hands on top of the covers to prevent self injury under the covers. 7. Patient will be allowed to participate in some unit activities as appropriate, and these need be directed by the therapist. Therapist will be responsible to outline daily schedule for the patient. 8. Therapist or the on-call therapist is responsible to meet with the patient daily and assess safety and document this in the chart. On- call therapist will be responsible to call the unit on Sunday and discuss patient’s status with the nurse on duty. Patient Safety Caution Status Page 7 of 11 Center for Change Policies and Procedures 9. One-on-one record: The patient’s location and activity will be noted every fifteen (15) minutes. A summary note will be made every hour. This might include patient activity, mental status, level of cooperation, pertinent conversations, and patient reports. The caution tech will send out an email report to all direct care staff, therapists and dietitians every four hours updating staff on the patient’s progress and behaviors. 10. If the patient needs one-on-one observation for longer than 24 hours, and if suicidal risk is deemed significant, the patient will be transferred to Utah Valley Regional Medical Center or a similar appropriate acute psychiatric hospital at the close of the 24 hours for evaluation and possible admission to the Acute Inpatient Unit for safety and further evaluation of mental status. Guidelines for Caution Status: AWOL precautions Caution Status “AWOL precautions” will be implemented for patients assessed to be at immediate high-risk for attempting to elope from the facility. Patient will be placed on “Caution Status” and all of the standard caution procedures will be implemented along with the following: Not allowed to wear shoes or jackets. Must wear slippers. LOS and must be within arm’s length of staff member at all times. All meals and snacks are brought to the patient, the patient is not allowed to walk to the dining hall. During the day, the patient is to stay in the inpatient basement. If there is high safety risk, the patient will be in the family room across the from the nurse’s station. The Director of Clinical Services or Clinical Director will write a clinical order for this. Sleep in the caution room with a staff member present in the room at all times. If the patient is a RTC patient, medications are brought to the patient. Guidelines for Caution Status: Q-15 Minute “Q15-minute” Caution Status will be implemented for patients stepping down from LOS, One-on-One or AWOL status caution. Patients on q-15 minute check caution are no longer reporting thoughts of self harm or no longer making attempts to elope from the facility. 1. A therapist or physician will conduct a face-to-face evaluation of patients to determine the patient is appropriate to step down to q-15 minute Caution Status. Patient Safety Caution Status Page 8 of 11 Center for Change Policies and Procedures 2. Patient will reside in a designated area to provide close observation during waking hours. Movement from the designated area will require staff escort. 3. The patient will sleep in the caution status room but staff will not need to be present in the room. This bedroom is equipped with camera surveillance. 4. The patient can eat in the kitchen with staff with normal utensils. Count flatware before and after use. 5. Patient will need to wear hospital scrubs if on caution for self harm or suicidal ideation since certain types of clothing such as zippers, buttons, belts, drawstring pants, shoes with laces, etc. may present a potential danger or patient has harmful items hidden in their clothing. 6. The person assigned to the patient will document every 15 minutes on the “Q-15 minute check form.” A licensed nurse will assess the patient and document in the Progress Notes each shift. 7. The patient will be allowed to participate in unit treatment activities as appropriate. 8. Pass privileges are not granted until the caution status precautions are discontinued. The patient is not permitted to attend off-unit activities until the precaution is discontinued. 9. The patient and room are checked once per shift for hazardous items by therapist or physician order. 10. Therapist or the on-call therapist is responsible to meet with the patient daily while the patient is on cautions status, with the exception of Sunday. 11. Patient will be given a caution bin that contains all approved items and which does not contain contraband. Guidelines for Medical One-on-One Medical One-on-One is ordered by the psychiatrist, the NP or anyone acting on their behalf. Medical One-on-One requires one staff member to be with with one patient at all times, unless the order specifies the patient can be combined with caution status patients. Specific medical markers will be discussed with the unit RN as well as the staff member performing One-on-One observations to ensure the medical safety of the patient. Patients on medical One-on-One may participate in regular programming as long as the group or activity is not contraindicated in their medical care or stability and their One-on-One staff member is present and available to monitor. Patient Safety Caution Status Page 9 of 11 Center for Change Policies and Procedures Failure to Respond If a patient fails to complete assignments, comply with the Caution Status rules and guidelines or otherwise positively respond to Caution Status within 7 days, then the patient will be placed on placement review status in the treatment team. Discontinuing Caution Status: The Process Patients will be stepped off down from Caution Status when the following requirements have been met: 1. Written assignments were completed and accepted by therapist and the treatment team. 2. Patient made appropriate acknowledgment, apology, and restitution to those affected by their behavior(s). 3. Patient deemed safe enough to be off Caution Status. 4. Patient displayed appropriate behavior(s) while on Caution Status and received written feedback from Caution Status techs suggesting patient’s behavior in areas of focus were acceptable or exceptional. 5. After Caution Status is discontinued, patient will remain on Q-15’s. 6. After Caution Status is discontinued, patient will remain on the Awareness Phase (1) until re-application and acceptance to a higher phase occurs. Re-application to a higher phase requires a request letter written to treatment team. Treatment team will decide which phase is appropriate for the patient to advance to. Procedures for Caution Status Tech: 1. Supervise up to three caution status patients at a time. Unless the patient is one to one. 2. Wear a buzzer anytime when assigned to be with a patient on caution status. 3. Chart every hour on the patient in bluestep. 4. Complete check sheet every 15 minutes. 5. Send an e-mail out to direct care staff, therapists, and dietitians every four hours summarizing the patient’s behaviors. Patient Safety Caution Status Page 10 of 11 Center for Change Policies and Procedures 6. Caution shift report from each tech supervising caution status patient. Patient Safety Caution Status Page 11 of 11