DMACC DBR Newsletter January 2008 Edition Upcoming Classes Principles of Lean Manufacturing: Basic introduction to lean manufacturing. Learn how to reduce non-value added activity in the workplace. Ankeny Campus Select from these dates: January 31, February 20, March 19, April 16, or May 21 Ankeny Campus Cost: $250.00 DBR to Host Lean Informational Seminar in Pella ® DBR will be hosting a no–cost Lean / workplacelean information seminar on February 13 at Bos Landen Conference Center in Pella. The seminar will start at 11:30 AM and end at 1:00 PM. Lunch is provided. During the seminar, participants learn how to reduce waste in manufacturing and/or office environments. Wastes include over-production, waiting, errors, duplication of paperwork, excess inventory, etc. Companies that have implemented lean concepts in their organizations report improved employee morale, reduced costs, improved customer satisfaction and improved profitability. For more information or to register for this no-cost seminar please call Dennis Hayworth at 800-362-2127 ext 6364 or e-mail: dahayworth@dmacc. edu. Contact Dennis Hayworth at 515-964-6346 or dahayworth@dmacc.edu for more information about the above Lean Later in 2008, DBR will be hosting information seminars to introduce Manufacturing classes _______________________ participants to Management/Supervisory training programs offered by DMACC Business Resources. Watch for more information in the next DBR Newsletter or workplacelean PILLARS: visit our web site www.dmacc.edu/dbr . ® An 8-hour simulation of office processes and information flow using structured change to identify and eliminate waste. The emphasis is on learning to use Lean tools and team work to solve problems and make improvements. TWI, A Missing Link in Continuous Improvement Ankeny Campus $285/person Contact Dennis Hayworth at 515-964-6346 or dahayworth@dmacc.edu for more information about the above Lean classes _______________________ http://www.dmacc.edu/dbr/Jan08dbrnewsletter.asp (1 of 3) [3/24/2009 10:50:39 AM] by Jeff Mohr, CIRAS DMACC DBR Newsletter Microsoft Office 2003 Classes from DMACC Continuing Education Help your employees enhance current Access, Excel, Word and PowerPoint 2003 skills or learn new ones. Contact Julie Bundy at 515-9646402 for the Spring schedule of classes or visit http://ce.dmacc.edu ______________________ Safety Training 8-hour National Electric Code Update 30-hour General Industry Standard Class 30-hour Construction Standards Class Contact or email for a schedule Ann Wolfinger @ 515-964-6838 Do your improvement efforts look like this saw-toothed graph? How would the people in your organization answer these questions? • Do you have trouble sustaining continuous improvement efforts? • Have your continuous improvement efforts focused on tools before culture or even tools before system? • Has your “Standardized Work” or “SOP” documentation failed the conversion from words on a page to behavior on the shop floor? • Do your continuous improvement efforts consist mostly of kaizen events but lack the true kaizen spirit of everyday, everybody, everywhere? And how would your supervisors answer these questions? • Have you ever been given an effective, systematic way to deal with worker problems? • Does your company have an effective and systematic method for quickly training employees to do a job correctly, safely, and conscientiously? • Have you ever been given an effective and systematic method for improving individual jobs? If you identify with any of these situations, you’re not alone! Supervisors and team leaders are in a pivotal position to both implement and sustain change. However, they’re often promoted from the shop floor in recognition of their knowledge about product, processes, and materials. But, many do not have the skills to deal with the aforementioned questions. The Training Within Industry (TWI) Program provides a countermeasure to help supervisors solve the problems that arise when implementing a strategy of continuous improvement. What is TWI? TWI consists of three standardized programs that teach the essential skills needed by all people responsible for the work of others, regardless of industry: Skill in Leading, Skill in Instruction, and Skill in Improving Methods. Each of the TWI programs is similarly structured. There are five two-hour sessions with 8 -10 trainees, all of whom are supervisors or team leaders. In the first session of each course, the trainer presents real-world problems that are relative to everyone and the less effective ways in which these problems are usually handled. Then, the TWI "4-Step Method," one for each of the three programs, is demonstrated to show how supervisors can handle such problems more effectively to gain better results. The first session or two are spent learning the method. The remaining course time deals with actual and current problems suggested by each supervisor for http://www.dmacc.edu/dbr/Jan08dbrnewsletter.asp (2 of 3) [3/24/2009 10:50:39 AM] DMACC DBR Newsletter analysis and solution using the TWI 4-Step Method. This "learning by doing" concept is key to the continuing success of the TWI Program. To read more about the TWI program, click this link. For more information on TWI, please contact Dennis Hayworth at 800-3622127 ext 6364 or e-mail: dahayworth@dmacc.edu. DMACC Professional Development Courses “Quality of life can only improve, if the individual improves his or her quality." Renowned entrepreneur Karl Kübel statement holds great truth. DMACC’s professional development courses help you establish credibility, influence people, enhance core skills, improve personal performance, and optimize career opportunities. You will explore a range of topics, including managing change, leading in a diverse environment, motivating staff to execution, implementing goals, and effective communication. For more information contact Sheri Reynolds at (515) 965-7322 or click on http://www.dmacc. edu/conteddesc/professionaldev.asp Go to the DBR website http://www.dmacc.edu/dbr/Jan08dbrnewsletter.asp (3 of 3) [3/24/2009 10:50:39 AM]