January 2008 Issue

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DMACC DBR Newsletter
January 2008 Edition
Upcoming Classes
Principles of Lean
Manufacturing:
Basic introduction to lean
manufacturing. Learn how to
reduce non-value added
activity in the workplace.
Ankeny Campus
Select from these dates:
January 31, February 20,
March 19, April 16, or May 21
Ankeny Campus
Cost: $250.00
DBR to Host
Lean Informational Seminar in Pella
®
DBR will be hosting a no–cost Lean / workplacelean information seminar on
February 13 at Bos Landen Conference Center in Pella. The seminar will start
at 11:30 AM and end at 1:00 PM. Lunch is provided.
During the seminar, participants learn how to reduce waste in manufacturing
and/or office environments. Wastes include over-production, waiting, errors,
duplication of paperwork, excess inventory, etc. Companies that have
implemented lean concepts in their organizations report improved employee
morale, reduced costs, improved customer satisfaction and improved
profitability. For more information or to register for this no-cost seminar please
call Dennis Hayworth at 800-362-2127 ext 6364 or e-mail: dahayworth@dmacc.
edu.
Contact Dennis Hayworth
at 515-964-6346 or
dahayworth@dmacc.edu
for more information about
the above Lean
Later in 2008, DBR will be hosting information seminars to introduce
Manufacturing classes
_______________________ participants to Management/Supervisory training programs offered by DMACC
Business Resources. Watch for more information in the next DBR Newsletter or
workplacelean PILLARS: visit our web site www.dmacc.edu/dbr .
®
An 8-hour simulation of
office processes and
information flow using
structured change to identify
and eliminate waste. The
emphasis is on learning to
use Lean tools and team
work to solve problems and
make improvements.
TWI, A Missing Link in
Continuous Improvement
Ankeny Campus $285/person
Contact Dennis Hayworth
at 515-964-6346 or
dahayworth@dmacc.edu
for more information about
the above Lean classes
_______________________
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by Jeff Mohr, CIRAS
DMACC DBR Newsletter
Microsoft Office 2003
Classes from DMACC
Continuing Education
Help your employees
enhance current Access,
Excel, Word and
PowerPoint 2003 skills or
learn new ones. Contact
Julie Bundy at 515-9646402 for the Spring
schedule of classes or visit
http://ce.dmacc.edu
______________________
Safety Training
8-hour National Electric
Code Update
30-hour General Industry
Standard Class
30-hour Construction
Standards Class
Contact or email for a
schedule Ann Wolfinger @
515-964-6838
Do your improvement efforts look like this
saw-toothed graph?
How would the people in your organization answer these questions?
• Do you have trouble sustaining continuous improvement efforts?
• Have your continuous improvement efforts focused on tools
before culture or even tools before system?
• Has your “Standardized Work” or “SOP” documentation failed the
conversion from words on a page to behavior on the shop floor?
• Do your continuous improvement efforts consist mostly of kaizen
events but lack the true kaizen spirit of everyday, everybody,
everywhere?
And how would your supervisors answer these questions?
• Have you ever been given an effective, systematic way to deal
with worker problems?
• Does your company have an effective and systematic method for
quickly training employees to do a job correctly, safely, and
conscientiously?
• Have you ever been given an effective and systematic method for
improving individual jobs?
If you identify with any of these situations, you’re not alone!
Supervisors and team leaders are in a pivotal position to both implement
and sustain change. However, they’re often promoted from the shop floor
in recognition of their knowledge about product, processes, and materials.
But, many do not have the skills to deal with the aforementioned
questions. The Training Within Industry (TWI) Program provides a
countermeasure to help supervisors solve the problems that arise when
implementing a strategy of continuous improvement.
What is TWI?
TWI consists of three standardized programs that teach the essential skills
needed by all people responsible for the work of others, regardless of
industry: Skill in Leading, Skill in Instruction, and Skill in Improving
Methods.
Each of the TWI programs is similarly structured. There are five two-hour
sessions with 8 -10 trainees, all of whom are supervisors or team leaders.
In the first session of each course, the trainer presents real-world
problems that are relative to everyone and the less effective ways in which
these problems are usually handled. Then, the TWI "4-Step Method," one
for each of the three programs, is demonstrated to show how supervisors
can handle such problems more effectively to gain better results. The first
session or two are spent learning the method. The remaining course time
deals with actual and current problems suggested by each supervisor for
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DMACC DBR Newsletter
analysis and solution using the TWI 4-Step Method. This "learning by
doing" concept is key to the continuing success of the TWI Program.
To read more about the TWI program, click this link.
For more information on TWI, please contact Dennis Hayworth at 800-3622127 ext 6364 or e-mail: dahayworth@dmacc.edu.
DMACC Professional Development Courses
“Quality of life can only improve,
if the individual improves his or her quality."
Renowned entrepreneur Karl Kübel statement holds great truth. DMACC’s
professional development courses help you establish credibility, influence
people, enhance core skills, improve personal performance, and optimize
career opportunities. You will explore a range of topics, including managing
change, leading in a diverse environment, motivating staff to execution,
implementing goals, and effective communication. For more information
contact Sheri Reynolds at (515) 965-7322 or click on http://www.dmacc.
edu/conteddesc/professionaldev.asp
Go to the DBR website
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