Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 31 May 2011
JISC Project Plan
Project Information
Project Identifier
To be completed by JISC
Project Title
Digital Communication and Student Mental Health
Project Hashtag
Start Date
1 March 2011
End Date
Lead Institution
University of Sheffield
Project Director
Dr Andrew West (Director of Student Services)
Project Manager
Alan Phillips (Associate Director of Student Services)
Contact email
alan.phillips@sheffield.ac.uk
Partner Institutions
n/a
Project Webpage URL
www.sheffield.ac.uk/dcsmh
Programme Name
Relationship Management
Programme Manager
Myles Danson (m.danson@jisc.ac.uk )
31 August 2012
Document Information
Author(s)
Alan Phillips
Project Role(s)
Project Manager
Date
31 May 2011
Filename
URL
Access
This report is for general dissemination
Document History
Version
1
Date
Comments
31 May 2012
Page 1 of 40
Document title: JISC Project Plan
Last updated: April 2007
m:\cg_share\office coordinator\alison\jisc project\project website\jisc project_current.docx
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
JISC Project Plan
Overview of Project
1. Background
At the University of Sheffield we have adopted a strategic approach to student mental health
services, originating in our institutional student mental health strategy (2006), and
subsequently augmented by a holistic overview report on student mental health (2008),
setting out details of the large numbers of our students affected by such difficulties, the
range of severity involved and the close relationship between mental health and progression,
retention and completion. More recently our report on “Supporting Students with Complex
Mental Health Difficulties” (2010) has provided further such data and added to our
knowledge about the connection between mental health and the student experience of
university life - including the connection with academic performance. We have made
important advances in developing mental health services to and the next area in which we
need to take steps forward is our ICT provision – the extent to which we use digital
communication technologies in the student mental health system to develop our relationship
with students and the staff who support them. This seems particularly important, both in
terms of:


engaging with a generation of students who are completely at ease with advanced digital
technologies and who have integrated them into their lives
and finding ways of improving our ability to communicate with students in an age of
financial austerity for HEIs.
2. Aims and Objectives
The ultimate goal (see diagram below) is for a unified ICT “face‟ for Student Mental Health,
via a web interface, which would provide access to a number of resources and digital
communication channels for students and staff.
More specifically, we intend to create:



A single website for student mental health. Currently each of the services providing
mental health services has its own site. We will not replace these sites; rather the
new site will be take the form of an umbrella, representing a single and clearer
starting point for students and staff.
We will create a new online self-referral process, through which students can make
themselves known to mental health services. By means of this innovation, we
particularly hope to open up a new channel of communication with harder to reach
students.
We will create a new online library of self-help and mental health promotion
materials, available through modern digital media. This will be available to both
students and to staff supporting students.
Page 2 of 40
Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Fig 1: Diagram of project structure
Other objectives:


Through the project, to learn more about the use of digital communication
technologies, such that we can devise a „digital communications strategy‟. This will
inform both our work in student mental health and our work more broadly in Student
Services.
Also, to learn more about student engagement. We intend to invite students to work
very closely with us in the project, as co-designers and evaluators and this will also
inform the way in which we create new policies and services in the future.
3. Overall Approach
Overall strategy
The following are the key strategic themes underpinning the project and against which
success will be evaluated:
 Service integration - This project is intended to reinforce the integration and
collaboration that we already have across our mental health services – presenting a
single face to students (and the staff that support them)
 Leading edge - The project has a firm focus on technology in an area of service
provision where the use of ICT is less developed ie we intend to take a significant
leap forward in our use of the most advanced communication technologies, better
supporting “digital native” students
 User empowerment – we aim for the student voice to be clearly heard, both in the
design aspect of this project and in the use, for example, of self-referral processes.
Page 3 of 40
Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011


Sustainability – we intend the framework we create to be sufficiently straightforward
and robust that we can add to it and develop it over time, beyond the life of the
project
Applicability – we intend to develop a framework that any university could adopt
and indeed that we could apply to other areas of student support and engagement.
How the work will be structured
As the diagram at fig.1 illustrates, the work of the project will be divided into 3 parts developing online content, creating an online referral process and creating an over-arching
website both to hold this content and to provide a single point of departure for staff and
students seeking information and support. Each of these sub-projects will be led by an
identified member of staff (or contractor in the case of the website) reporting into the Project
Lead, Alan Phillips.
The first two sub-contracts will commence immediately, whilst the creation of the website will
commence from approximately August 2011. We believe that it is important that we enable
the three parts of the project to interact, so that we share thinking and learning and produce
a consistent result across the project. In particular we want the website designers to work
alongside the other contributors so that their design know-how is integrated into the creation
of various elements of content. This will be a challenging but important issue to be
addressed during the project.
We also intend to involve students in the work of the project to as great an extent as we can
manage. We had always wanted students to be involved but our thinking since we received
JISC funding has encouraged us to conceive of engaging students as co-designers (and not
just stakeholders or customers) as much as possible. That is to say, they will be involved in
such a way as to influence the design as it emerges. Each of the sub-projects will be given a
small budget for this purpose and helped to identify students to work with them throughout
the project. This represents another challenging yet important issue to be addressed during
the project.
Scope and boundaries of the work
The project sets out to develop a functioning website for student mental health issues. It will
not deal with the future development of the facility, nor any financial or staffing issues that
may arise as a result of the project. However, it is recognised that such issues may form the
basis for discussions on exit and sustainability.
Critical success factors
Factors critical to the success of the project will be:
Student engagement – it is critical that students are fully engaged in the project, so that we
can be confident that the website meets their needs and expectations. As we have said,
student engagement will be an important element of this project.
Technical functionality: the website must be of a high technical standard and generally work
well. It must also embody a design aesthetic which is attractive to students. This will
influence our choice of website developers.
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Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Sustainability: the website and its content must be something that the University is capable
of maintaining and developing when the project is completed. Discussions on sustainability
will be critical to the longer term success of the project.
Interoperability
We intend that the website will be compatible with other internal University systems and will
be accessible by other HE institutions.
4. Project Outputs
Principally:
 The new range of web-based products and services, hosted within the University of
Sheffield website, as described above.
 Learning and recommendations on the use of digital communication technologies in the
student mental health field
 Learning and recommendations on the impact of student engagement in major service
development initiatives such as this project.
In addition:
 A project blog and video
 A case study document
 Interim and final reports.
 Mapping of the mental health services covered in this work and the new on line
processes
5. Project Outcomes







Enhanced capability and understanding of good practice in CRM technologies in the
specific context of student mental health.
Increased understanding of the effective use of ICT systems to support “at risk‟
students.
An improved experience (in terms of access to and range of support) for students
whether on campus or remote
Provision of innovative on-line access to mental health support, more in tune with the
expectations of digital native students.
A new approach to web-enabled self-service access to support personalised interaction
and self-referral.
Improvements in student retention. Built-in usage tracking and feedback will enable
effective evaluation.
Benefits to the JISC community – the above experience to be disseminated through
relevant professional networks, at conference presentations and workshops, etc.
6. Stakeholder Analysis
Stakeholder
Students
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Document title: JISC Project Plan
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Interest / stake
Engaged via service user
groups and via the
Students‟ Union, which will
Importance
High (user
focus)
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
have membership on the
project management team
Involved at all stages as
project contributors, as
members of a reference
group and as members of
the project management
group
Participation in the project
management team.
mental health practitioners and expert
psychological research input
IT practitioners
High
(professional
integrity)
Medium
(system
integration)
Student Services team, including senior
management
Project sponsorship,
additional funding and
participation in the project
management team.
Medium
(service
promotion)
Professional community in the HE sector
Provision of information via
professional associations,
networks, conferences, etc
Involved via formal
reporting, cluster groups
and workshops. Also via
website and blog.
Medium
(dissemination)
JISC community
High
(dissemination
and shared
learning)
7. Risk Analysis
Risk
Probability Severity Score
(1-5)
(1-5)
(P x
S)
Staffing - loss of key project
staff.
2
4
8
Organisational – project is
not managed adequately.
2
4
8
Technical – the website
and its content does not
function to the level we
intend.
2
3
6
External suppliers prove to
2
3
6
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Document title: JISC Project Plan
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Action to Prevent/Manage
Risk
Contribution from a range of
colleagues in an integrated
service setting. We will also
ensure that the project is fully
documented and staff regularly
briefing to share learning.
Strong experience of effective
project management.
Excellent track record of
partnership working with the
students‟ union.
Each sub-project will have a lead
responsible for managing an area
of the project. We have a strong
project group, meeting regularly to
assess progress.
Strong existing relationship with IT
colleagues in the University, who
will provide advice and support.
We will employ suppliers who
have previously delivered
effectively.
Use of known suppliers with
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
be unreliable.
Students are not willing to
engage with the project.
Legal
1
3
3
experience of working for the
University and thus understanding
our needs.
Strong support from the Students‟
Union should enable us to
develop the engagement we
need. We also have a strong track
record in this area to build upon.
Ethical approval will be sought as
necessary. IPR and consent
issues will also be actively
managed.
8. Standards
Name of standard or
specification
HTML
WSRP
LDAP
CAS
Version
2.0
3.0
3.3.5
Notes
Xhtml transitional
In Liferay portal
Authentication
9. Technical Development
The University is committed to introducing systems based on open standards and platform
independence. So, for example, application delivery is via the web wherever practicable
ensuring use on a wide variety of client operating systems and environments.
LDAP/CAS is used for authentication of users wherever practicable. Any new systems or
applications implemented by the University must be capable of authenticating against a
directory accessible via LDAP.
Web applications are developed in Java, using eclipse and the Maven framework, and within
an open standard portal framework.
10. Intellectual Property Rights
The intellectual property arising from the project will be owned by the University. This is
always the case where members of staff at this institution are concerned (covered in
financial regulations) but we will also ensure that it applies to any work we commission by
including a provision in contracts and agreements.
Where students develop content for us (which may be the case) it will be on a collaborative
basis with staff and therefore the intellectual property will again be owned by the University.
Where students are videoed or sound recorded they will be asked to sign a form agreeing
that any intellectual property created thereby will be owned by the University.
If the website includes links to content from other institutions we will seek appropriate
permissions.
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Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
In the case of the online self-referral process, we may be including a piece of commercial
software. It is part of the work package for this aspect of the project to negotiate a suitable
IPR agreement.
Project Resources
11. Project Partners
We will not be creating a consortium. However, we will be subcontracting the design of a
website to an external supplier. The process of identifying a supplier has begun and we will
provide JISC with details in due course.
12. Project Management
Project management arrangements
The project will be overseen by a Project Management Group, which will meet periodically
during the course of the project. The names of group members are given below. It is
intended that the group includes both direct contributors and other stakeholders.
Alan Phillips will lead the project, reporting on progress to both the project group and to
Andrew West, Director of Student Services. He will receive administrative support from
Alison Cox as Project Officer. We estimate that Alan will devote up to 40% of his time to the
project in its early stages and 20% once the website developers are appointed. Alison will
devote 10% of her time to the project.
Nic Streatfield will lead the work on developing online content and Kim Dent-Brown will lead
work on developing a self-referral process. (See details above re website contractor).
A detailed project plan will show key milestones and progress will be assessed against them.
Membership of project management group
Dr Andrew West (Project Sponsor). Director of Student Services, Chair of AMOSSHE, Vice
Chair of AUA and a recent collaborator in JISC projects (referred to above).
Alan Phillips (Project Leader). Alan is Associate Director of Student Services, Head of
Student Health and Well-Being and responsible for student mental health strategy in the
institution. He has successfully led and delivered a number of student services projects,
including implementing the resultant service changes.
Kate Tindle and Nic Streatfield. Kate is Head of Counselling and a highly experienced
psychotherapist. She led our recent study of support to students with complex mental health
difficulties. Nic is an experienced counsellor with an in-depth interest in the online use of
clinical evaluation tools – he will lead the Developing Online Content aspect of the project.
Liz Brewster. Liz is currently completing a PhD in Information Studies and has previously
worked in our Counselling Service. She has an interest in the use of new digital media. Liz
will be working with Nic Streatfield on Developing Online Content.
Page 8 of 40
Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Alison Cox. Alison is Office Coordinator in the University Counselling Service and will be
working as Project Officer, with responsibility for oversight of finance, planning and other
administrative issues.
Dr Kim Dent-Brown, School of Health and Related Research. An experienced researcher,
Kim will lead the work on an Online Referral process. Kim has recently worked with us on a
project concerning the support needs of students with complex mental health difficulties. For
career details see: http://www.sheffield.ac.uk/scharr/sections/hsr/mh/psychotherapy/kimdentbrown.html
Dr Graham McElearney, Learning Technologist, from our Corporate Information and
Computing Services. He has an extensive track record in developing and supporting elearning projects in the HE sector. In addition to advising the team on technical issues, he
will contribute to our thinking on digital communications strategy.
Paul Rodgers, lead on Student Support and Development. Paul is an experienced
professional in the field of student support and guidance and will play a lead role on student
engagement, ensuring that we identify students who can work with us on each major
element of the project.
Nikki Bowater. Nikki is the current Students‟ Union Welfare Officer. We have a very welldeveloped relationship with our Students Union, which is accustomed to working with us on
major development projects. When Nikki‟s term of office comes to an end this summer, she
will be replaced on the project by her successor.
Dr Brendan Stone is a senior university teacher in the Department of English. He has an
extensive interest in supporting students with mental health difficulties and in new forms of
student engagement. He will provide the academic staff perspective and that of staff
supporting students.
Jonathan Gleek and Vicky Benjamin will join the project steering group as Student
Consultants, ensuring (with the Students‟ Union Welfare Officer) that the student viewpoint is
built into the project.
13. Programme Support
We have no internal capability in terms of service design (as far as we know) so support in
that area might be helpful.
14. Budget
Budget attached at Appendix A
Detailed Project Planning
15. Work packages
Work packages are included for each major area of the project. The package for the Website
Development area is in an outline form only, as we have not yet appointed website
developers. This should happen during the next couple of months. Once appointed, one of
their responsibilities will be to develop a suitably detailed plan of work.
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Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 31 May 2011
16. Evaluation Plan
Timing
Formative evaluation
continues throughout
project.
Factor to
Evaluate
Success of
online content
Questions to Address



Summative in the
final stage.

As above.
As above
Success of
online referral
process
Success of
website






Draft of strategy
ideas at
Learning about
digital

Method(s)
Measure of Success
Is content acceptable and
useful to students?
Does it reflect the student
voice?
Does it cover all relevant
areas?
Are the media used are
appropriate?
Formative:

close involvement of students as collaborators
and co-designers

feedback from project stakeholders

feedback from focus and user groups

we will open up a special blog to encourage
student feedback
Summative

trialling in final stage of project

measurement of hits as the site begins to be
used

Students tell us that they find
the content useful and
relevant to their lives.

Usefulness of the content is
reflected in the hits it
generates.
Does the process prove to be
technically feasible?
Is it attractive and useful to the
students we are aiming at?
As above but in addition:

feedback from technical stakeholders

feedback from particular student group with
which we are most concerned (with complex
difficulties) via individuals and focus groups.

Students use the process and
find it useful and relevant.

It enables us to get to „hard to
reach students‟
Is the design useful and
accessible to students?
Is it technically sound?
Is it attractive to students –
does it draw them to the site?
Formative:

close involvement of students as collaborators
and co-designers

feedback from project stakeholders

feedback from technical stakeholders

feedback from focus and user groups
Summative

trialling in final stage of project

measurement of hits as the site begins to be
used
Formative:

Periodic mini-workshops for project group,

The website works smoothly
and is attractive to students

Hits on the website are
substantial and sustained.

We are able to create a
feasible strategy for digital
What are the learning points as
we proceed through the
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Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
completion of
foundation
stages.
Further iterations
in development
stage.
Final draft at
completion of
project
communication
strategy
Formative evaluation
continues throughout
project.
Learning about
student
engagement


Summative in the
final stage.
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
project?
How does it enable us to
develop strategy in this area,
both in mental health and more
broadly?

What impact has student
engagement had on the
success of the project?

How well have our different
methods of engagement
worked?

drawing out learning
Inclusion of student consultants in discussions
Summative:

Testing out of ideas with broader Student
Services and Students‟ Union community
Formative:

Feedback from students and project staff
throughout the project, collected via project
group meetings, project blog and focus groups
Summative:

Test out final conclusions with main student
contributors and project staff in a workshop.
communications.

We are better informed in this
area and feel able to apply or
learning to the broader
student services field.
The student perspective is firmly
embedded in both project thin king
and its practical outcomes and
outputs.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
17. Quality Plan
Output
Timing
Throughout
project
Throughout
project
Quality
criteria
QA method(s)
Evidence of
compliance
Quality responsibilities
Quality tools
(if applicable)
Professional
standards and
accountability(delivering a
product that is
„clinically‟
informed)
Involvement of
mental health
professionals who
will form part of the
project group, and
use expertise drawn
from clinical
experience and
training, current
NICE guidelines,
and other relevant
publications
Attendance of m/h
professionals at project
group meetings
Ensuring that the resources developed
conform to current guidelines on „best
practice‟ for supporting / providing services
to those with mental health difficulties
Professional memberships of
mental health professionals
involved
Accessibility
and relevance
Involvement of
„student
consultants‟ at
strategy and
delivery stages of
the project
Meetings with „student
consultants‟ and their
attendance at project
group meetings
Delivering a product that is accessible and
relevant to current students
We have accessibility
experts in house (in
Computing Services and
Disability Support) who can
work with us to ensure that
the website is accessible by
all students.
Guidance from UREC
Ensuring that the service offered through
the product conforms to the University‟s
ethical codes
UREC policies and
procedures
Brief literature review, plus
recommendations
submitted to project group
Involvement of inhouse accessibility
experts.
During
foundation
stage of project
User safety and
well being
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Check with UREC
(University‟s
Research Ethics
Committee) with
regard to personal
data gathered from
users
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Throughout
project
Technical
functioning of
website and
content
Involvement of IT
professionals in all
areas of project.
Testing of web site
and all content in
final stage of
project, particularly
by potential users –
students and staff..
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All features of website
function as planned.
Users able to navigate
website successfully and
find the information they
need.
Ensuring that the website has a high level
of technical functionality.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
18. Dissemination Plan
Timing
At beginning
of project and
at completion
of key stages.
Dissemination Activity
Briefings to:



During
foundation
stage of
project and
then (at least)
at completion
of each major
stage.

During
foundation
stage of
project and
then (at least)
at completion
of each major
stage.

AMOSSHE
conference
workshop
summer 2012.






Student Support Forum
Student Services Strategy Group
Learning and Teaching Committee
Audience
Institutional – senior
management and academic
staff
Regular briefings to Union sabbatical
team
Regular feed of news from project into
student community via (for example)
Union Facebook newsfeed and other
popular channels such as Forge Press
Involvement of students in project
management group and delivery
activity will aid dissemination.
University student
community
Contributions to Student Services staff
briefing programme
Articles in Student Services newsletter
Enable access to project webpage and
blog
Briefings to AMOSSHE Executive via
Andrew West (AMOSSHE Chair)
Possible workshop at AMOSSHE
conference (Summer 2012)
Student Services staff,
internally and externally.
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Purpose
Feeding learning into key student
support and learning and teaching
groups.
Feeding news and learning from the
project to the student community,
raising awareness of the services
being developed and the extent of
student engagement involved.
To share learning widely across our
own department and with
colleagues nationally.
Key Message

We are making efforts to further
improve and develop services
to students in a key retention
area.

Progress of project and
emerging learning.

We are developing services
that are highly accessible and
relevant to students. This
process involves students to a
high degree.

Progress of project and
emerging learning

The importance of digital media
in communicating with
students.

Progress of project and
emerging learning.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Timing
In foundation
stage and at
key points
thereafter.
Conference
paper postproject.
Dissemination Activity
Briefings to Heads of University
Counselling Services (HUCS) and
Association for University and College
Counselling (AUCC), via mail bases,
executive meetings and journals.
Audience
Community of student
mental health practitioners
Purpose
Key message
To share learning with our own staff
internally and with colleagues
nationally.
Possibility of innovative ways of
communicating with students on
mental health issues and of creating
new service models.
Progress of project and emerging
learning.
Possible contribution to AUCC conference
(precise date unknown but summer 2012).
Internally – feed news to colleagues in
clinical services via team meetings and
away days.
In foundation
stage and at
key points.
Throughout
project, as per
JISC
requirements.
Briefing to local IT staff via their electronic
newsletter and Director‟s blog.
Enabling access to project website and
blog.
Involvement of local IT staff in project will
aid dissemination.
Project blog, available to other project
participants.
Interim and final reports
Participation in cluster group
News and leaning made available on
project website.
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University of Sheffield
IT community.
To share learning with our own staff
internally and with colleagues
nationally.
Raising awareness of application of
digital media in student support
field. Reinforcing need for IT and
Student Services collaboration on
such issues.
JISC community
To share learning with JISC staff
and participants in JISC
programmes. Enhancing JISC
knowledge base in his area.
News and learning emerging from
the project.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
19. Exit and Sustainability Plans
Project Outputs
Action for Take-up & Embedding
Action for Exit
New services (online
content and online
referral within new
website)
The new services will be absorbed into existing student mental health
infrastructure within Student Health and Well Being.
Key contributors to project will stay with new services as they are
embedded.
Website developers will formally handover site to internal staff.
A marketing campaign will be required to alert students to the new
services. However, we intend that much of this awareness raising will
have been done through our dissemination activity.
Clarify responsibilities for operational management
of service.
Training for staff responsible for updating content
and maintain website.
Appropriate documentation made available.
Learning re digital
communications
The learning on digital communication strategy will be formally written up
and disseminated. Digital communications will become a key feature of
our local student mental health strategy, managed by our strategy
leadership group.
It will also be taken up in the periodic process of reviewing the broader
Student Services strategy.
Summarise learning.
Formally include in Student mental health strategy
for post-2012
Learning re student
engagement
As above, the learning on student engagement will be formally written up
and disseminated. It will also become part of our student mental health
strategy, as above.
Likely to be taken up in broader Student Services strategy too.
Summarise learning.
Formally include in Student mental health strategy
for post-2012
Page 16 of 40
Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Project Outputs
New services (online
content and online
referral within new
website)
Why Sustainable
This is very much a service
development project, albeit we are also
keen to generate strategic learning, so
our intention is very much to create
services/facilities that will last. It is
anticipated (see above) that the new
website will be absorbed into the locally
managed student mental health
infrastructure.
Page 17 of 40
Document title: JISC Project Plan
Last updated: April 2007
Scenarios for Taking Forward



Incorporation onto local
infrastructure, managed by an
existing Service Head.
One of main project leads remains
heavily involved in management and
development of these web facilities.
Arrangements are developed with
local IT practitioners for ongoing
technical support.
Issues to Address



Where the new facilities best fit
organisationally
Who is best equipped to manage
the new facilities
The extent to which we can depend
on local IT support. This may
depend upon the technical options
we choose.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 31 May 2011
Appendix A - Project Budget
Directly Incurred
Staff
Bought in from SCHARR
August 10– July
11
£2000
August 11– July
12
£8000
TOTAL £
Bought in from External Supplier
£0
£15000
£15000
Total Directly Incurred Staff (A)
£2000
£23000
£25000
Non-Staff
August 11– July
12
£1800
TOTAL £
Travel and expenses
August 10– July
11
£200
Hardware/software
£500
£2000
£2500
Dissemination
£250
£2250
£2500
Evaluation
£250
£2250
£2500
Other
Total Directly Incurred Non-Staff
(B)
£530
£1730
£3920
£12220
£4450
£13950
Directly Incurred Total (C)
(A+B=C)
£3730
£35220
£38950
Directly Allocated
August 11– July
12
£20245
TOTAL £
Staff
August 10– July
11
£6805
Estates
£846
£3845
£4691
Other
£3912
£17784
£21696
Directly Allocated Total (D)
£11563
£41874
£53437
Indirect Costs (E)
£
£
£
Total Project Cost (C+D+E)
£15293
£77094
£92387
Amount Requested from JISC
£20000
£40000
£60000
Institutional Contributions
£0
£32387
£32387
Percentage Contributions over the
life of the project
JISC
65 %
Partners
35 %
Total
100%
No. FTEs used to calculate indirect
and estates charges, and staff
included
No FTEs
Which Staff
0.23 2010/11
0.53 2011/12
Grade 8 2010/11 0.08fte - 2011/12 0.16fte
Grade 5 2010/11 0.16fte – 2011/12 0.37fte
Page 18 of 40
Document title: JISC Project Plan
Last updated: April 2007
m:\cg_share\office coordinator\alison\jisc project\project website\jisc project_current.docx
£10000
£2000
£27050
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 31 May 2011
Appendix B. Work Packages
JISC WORK PACKAGE - ‘DEVELOPING ONLINE CONTENT’
WORKPACKAGES
Month
1
M
2
A
3
M
4
J
5
J
6
A
7
S
1: Planning
2: Scoping topics &
delivery methods
3: Writing Project Blog
4: Student Engagement
Activities
5: Reviewing Scoping
results with students
and project group
6: Creating content –
How to stay well
7: Creating content – Self
Help
8: Creating content –
Signposting
9: Creating content –
Staff Resources
10: Linking content with
online referral
process
11: Reviewing content
Page 19 of 40
Document title: JISC Project Plan
Last updated: April 2007
m:\cg_share\office coordinator\alison\jisc project\project website\jisc project_current.docx
8
O
9
N
10
D
11
J
12
F
13
M
14
A
15
M
16
J
17
J
18
A
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
with students and
project group
12: Testing web portal
Project start date: March 2011
Project completion date: August 2012
Duration: 18 months
Work packages
Start
End
Outputs
March
2011
April
2011
Creation of uspace group
March
2011
April
2011
March
2011
June
2011
Creation of spreadsheet for
collating information in
consistent manner (excel)
Explore options e.g Facebook,
Twitter, blog etc
March
2011
April
2011
Milestones
Responsibility
WORKPACKAGE 1:
Objective: Planning
1. Internal project
communication
(uspace)
2. Categorising findings
system
3. Plan external strategy
to encourage
stakeholder
contributions
4. Time commitments
and budget
Page 20 of 40
Document title: JISC Project Plan
Last updated: April 2007
Prepare project plan
Uspace group set up
LB
Excel spreadsheet set up
LB
Online forums, social networking accounts
established
Project plan presented
NS & LB
NS
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 2:
Objective: Scoping topics
5. Scoping existing
digital communication
for the topic - Sleep
6. Scoping existing
digital communication
for the topic –
Managing Transitions,
loneliness &
homesickness
7. Review first two
scoping exercises
8. Scoping existing
digital communication
for the topic –
Relationship
Difficulties
9. Scoping existing
digital communication
for the topic –
Academic Difficulties
(Time Management,
Procrastination, Exam
Stress)
10. Scoping existing
digital communication
for the topic – Low
self esteem/low
confidence
11. Scoping existing
digital communication
Page 21 of 40
Document title: JISC Project Plan
Last updated: April 2007
Apr
2011
5th May
May
2011
5th May
May
2011
May
2011
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
May
2011
May
2011
Is the process working?
Are we being consistent?
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Improve data collection methods and if
necessary refine spreadsheet
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
May
2011
May
2011
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
June
2011
June
2011
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
June
2011
June
2011
Collation of useful websites
Collation of useful content
Report detailing links to possible signposting
options, content headings and suggested
NS & LB
NS & LB
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
for the topic – Anxiety
12. Scoping existing
digital communication
for the topic –
Bereavement & Loss
13. Scoping existing
digital communication
for the topic – Self
harm & suicidal
thoughts
14. Scoping existing
digital communication
for the topic –
Depression
15. Scoping existing
digital communication
for the topic – Eating
Disorders
16. Scoping existing
digital communication
for the topic –
Wellbeing/Happiness
17. Scoping existing
digital communication
for the topic – Food &
Mood
18. Scoping existing
digital communication
for the topic –
Exercise
Page 22 of 40
Document title: JISC Project Plan
Last updated: April 2007
June
2011
June
2011
June
2011
June
2011
July
2011
July
2011
July
2011
July
2011
July
2011
July
2011
June
2011
June
2011
June
2011
June
2011
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
Collation of useful websites
Collation of useful content
Examples of successful delivery
methods
method(s) of delivering content
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Report detailing links to possible signposting
options, content headings and suggested
method(s) of delivering content
NS & LB
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 3:
Objective: Content Project
Blog
19. Create project blog
20. Maintain and promote
blog
21. Use blog as a means
to raise
awareness/interest in
the project of
students
May
2011
May
2011
May
2011
Sept
2012
May
2011
Sept
2012
Create a student focused blog
about the project
Maintain blog with fortnightly
(at least) entries and use
associated social networking
links e.g. twitter feed,
facebook, Student Union
resources to find ‘friends’ of
the project
Consider competitions – e.g.
naming rights,
Seek students interested in
creating content for project,
carrying out interviews, focus
group participants etc
Project Blog created
NS & LB
100 followers of the project
NS & LB
200 followers of the project
NS
WORKPACKAGE 4:
Objective: Student
Engagement Activities
22. Use existing links with
groups of students
from current student
services contacts in
Page 23 of 40
Document title: JISC Project Plan
Last updated: April 2007
May
2011
Speak to Mentors, Complex
project group, contact
counselling clients, DDSS
clients, international students,
Creation of focus groups, registration of 50
interested individuals for project
NS & others
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
order to encourage
involvement in the
project
23. Use existing links with
groups of students
from student union
contacts in order to
encourage
involvement in the
project
mature and postgraduate
students
May
2011
Speak to Student Union
affiliated groups and societies
Creation of focus groups, registration of 50
interested individuals for project
NS & others
WORKPACKAGE 5:
Objective: Reviewing
Scoping results with
students and project group
24. Review results with
Project Group
25. Review results with
other student services
staff
Page 24 of 40
Document title: JISC Project Plan
Last updated: April 2007
July
2011
March
2012
July
2011
March
2012
List of existing resources
List of existing delivery
methods
List of potential developmental
delivery methods
Suggestions for how to make
existing resources more
applicable to H.E
Any gaps in scoping findings
List of existing resources
List of existing delivery
methods
List of potential developmental
delivery methods
Suggestions for how to make
existing resources more
applicable to H.E
Provision of scoping review document for each
topic
NS & LB?
Provision of scoping review document for each
topic
NS & LB?
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
26. Review results with
students;
 Focus Groups
 Interested individuals
 Through Blog
 Student Union
July
2011
27. Review results with IT
staff and website
designers
Aug
2011
28. Barriers
29. Feedback Cycle
Page 25 of 40
Document title: JISC Project Plan
Last updated: April 2007
March
2012
Any gaps in scoping findings
List of existing resources
List of existing delivery
methods
List of potential developmental
delivery methods
Suggestions for how to make
existing resources more
applicable to H.E
Any gaps in scoping findings
List of existing resources
List of existing delivery
methods
List of potential developmental
delivery methods
Suggestions for how to make
existing resources more
applicable to H.E
Any gaps in scoping findings
List of questions re IT
‘capability
List possible barriers to using or
developing content e.g.
 Intellectual Property
issues
 Costs
 Language issues
Collate feedback
Create content & delivery plan
Repeat 18,19,20 to ensure
stakeholder buy in of plan
Provision of scoping review document for each
topic
NS & ?
Provision of scoping review document for each
topic
Provision of technical questions re IT capability
NS & ?
Provision of list of potential hurdles
Review, adaptation and then provision of content
& delivery plan
NS & LB
All
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 6:
Objective: Creating content
– How to stay well
30. Writing text content
31. Producing other
delivery content (to
be advised once
workpackage 2 has
been completed) e.g.
Podcasts, Video
June
2011
Sep
2011
32. Engagement with web
designers
Draft text content for website
Provision of draft text for review
Arrange or facilitate the
development of other content
in range of delivery methods as
decided by scoping review
discussions. This will ideally be
encouraging students to create
their own content
Ensure content development
fits into available IT resources
& standards
Provision of draft content for review
NS
Confirmation that delivery methods remain
consistent with web portal’s capability
WORKPACKAGE 7:
Objective: Creating content
– Self Help
33. Writing text content
34. Producing other
delivery content (to
be advised once
workpackage 2 has
been completed) e.g.
Page 26 of 40
Document title: JISC Project Plan
Last updated: April 2007
June
2011
Sep
2011
Draft text content for website
Provision of draft text for review
Arrange or facilitate the
development of other content
in range of delivery methods as
decided by scoping review
discussions. This will ideally be
Provision of draft content for review
NS
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Podcasts, Video
encouraging students to create
their own content
Ensure content development
fits into available IT resources
& standards
35. Engagement with web
designers
Confirmation that delivery methods remain
consistent with web portal’s capability
WORKPACKAGE 8:
Objective: Creating content
– Signposting
36. Writing text content
37. Designing appropriate
Signposting path
38. Checking Signposting
links work
39. Producing other
delivery content (to
be advised once
workpackage 2 has
been completed) e.g.
Podcasts, Video
40. Engagement with web
designers
Page 27 of 40
Document title: JISC Project Plan
Last updated: April 2007
May
2011
Aug
2011
Draft text content for website
Provision of draft text for review
NS
Ensuring Signposting is relevant
to students and easy to follow
Ensuring signposting links work
Recommending technology to
check for broken links
Ensuring language for links is
relevant to the student
audience
Arrange or facilitate the
development of other content
in range of delivery methods as
decided by scoping review
discussions. This will ideally be
encouraging students to create
their own content
Ensure content development
fits into available IT resources
& standards
Provision of Signposting pathway
NS & LB
Provision of Signposting accuracy plan
Provision of draft content for review
Confirmation that delivery methods remain
consistent with web portal’s capability
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 9:
Objective: Creating content
– Staff Resources for helping
students
41. Reviewing current
Staff resources
Oct
2011
Review all current staff web
resources
Be informed by the findings of
previous workpackages
Provision of review of existing staff resources
42. Review results with
interested staff;
 Focus Groups
 Interested individuals
 Through Blog
Nov
2011
Provision of draft text for review
43. Writing text content
Nov
2011
Nov
2011
List of existing resources
List of existing delivery
methods
List of potential developmental
delivery methods
Suggestions for how to make
existing resources more
available to staff
Any gaps in scoping findings
Draft text content for website
Arrange or facilitate the
development of other content
in range of delivery methods as
decided by scoping review
discussions. This will ideally be
encouraging staff to create
their own content
Ensure content development
fits into available IT resources
& standards
Provision of draft content for review
44. Producing other
delivery content (to
be advised once other
workpackages have
been completed)
45. Engagement with web
designers
Page 28 of 40
Document title: JISC Project Plan
Last updated: April 2007
Provision of draft text for review
Confirmation that delivery methods remain
consistent with web portal’s capability
NS & ?
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 10:
Objective: Linking content
with online referral process
46. Link content with
online referral
process
Oct
2011
Ensure that content is
appropriate to the online
referral process. E.g. that
appropriate content is available
at different points along the
online referral process
Joined up content and online referral pathways
Dec
2011
Test out suitability of created
content and delivery methods
using already established means
of communication with
stakeholders (blog, focus
groups, individual interviews,
meetings) as well as seeking
volunteers to test draft versions
of the content in the web
portal
Test out suitability of created
content and delivery methods
Content & Delivery method ready for trialling
WORKPACKAGE 11:
Objective: Reviewing
content with students and
project group
47. Reviewing content
and delivery of How
to stay well
48. Reviewing content
and delivery of Self
Page 29 of 40
Document title: JISC Project Plan
Last updated: April 2007
Dec
2011
Content & Delivery method ready for trialling
NS & KDB
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Help
49. Reviewing content
and delivery of
Signposting
Dec
2011
50. Reviewing content
and delivery of Staff
Resources
Dec
2011
51. Review all content
and design with web
designers
Page 30 of 40
Document title: JISC Project Plan
Last updated: April 2007
using already established means
of communication with
stakeholders (blog, focus
groups, individual interviews,
meetings) as well as seeking
volunteers to test draft versions
of the content in the web
portal
Testing out ease of navigation
and design of signposting links
using already established means
of communication with
stakeholders (blog, focus
groups, individual interviews,
meetings) as well as seeking
volunteers to test draft versions
of the content in the web
portal
Testing out ease of navigation
and design of signposting links
using already established means
of communication with
stakeholders (blog, focus
groups, individual interviews,
meetings) as well as seeking
volunteers to test draft versions
of the content in the web
portal
Review all content and design
with web designers
Content & Delivery method ready for trialling
Content & Delivery method ready for trialling
Content & Delivery method ready for trialling
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 12:
Objective: Testing Web
portal
Testing web portal
Members of Project Team:
Name
Nic Streatfield
Liz Brewster
Page 31 of 40
Document title: JISC Project Plan
Last updated: April 2007
June
2012
August
2012
Using project friends – both
staff and student to test the
web portal capability and ease
of access before actual go live
date
Role
Lead on developing online content
Assistant – scoping, creating and curating
online content.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
JISC WORK PACKAGE – ‘ONLINE SELF-REFERRAL’
WORKPACKAGES
Month
1: Planning
2: Negotiating access and
IP rights with CORE-IMS
3: Investigation of
existing models
4: Iterate drafts of
pathway shape and
text
5: Write/rewrite and test
coding to navigate
pathway
6:Road test current
version of pathway
with advisory panel
7: Release, testing and
feedback from
University
community
Project start date: March 2011
Project completion date: August 2012
Duration: 18 months
Page 32 of 40
Document title: JISC Project Plan
Last updated: April 2007
1
M
2
A
3
M
4
J
5
J
6
A
7
S
8
O
9
N
10
D
11
J
12
F
13
M
14
A
15
M
16
J
17
J
18
A
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
Workpackages
Start
End
Outputs
Milestones
March
2011
March
2011
March
2011
November
2011
June 2011
Creation of uspace group
June 2011
Team established
June 2011
Prepare project plan
December
2011
Testing panel recruited
Email to potential testers from among previous
student collaborators
June 2011
June 2011
Discussion date to agree strategy
June 2011
July 2011
Decision from team on
level of input required
from CORE
Formal agreement with
CORE over intellectual
property, costs and
responsibilities
June 2011
September
List of links to websites
Responsibility
WORKPACKAGE 1:
Objective: Planning
1. Internal project
communication (uspace)
2. Recruit core writing team
3. Time commitments and
budget
4. Recruit student tester
panel
Uspace group set up
KDB
Mailing list of team members
KDB
Project plan presented
KDB
WORKPACKAGE 2:
Objective: IP rights and
access
5. Agree level of input
required from CORE
6. Negotiate access and
costs with CORE-IMS
Meeting/discussion with CORE/IMS to agree
terms
WORKPACKAGE 3:
Objective: Investigation of
existing models
7. Identify other
Page 33 of 40
Document title: JISC Project Plan
Last updated: April 2007
Email to project team to ‘snowball’ possible links
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
institutions/agencies
using analogous approach
8. Testing/evaluating
existing models
2011
with similar
aims/processes
Report document detailing
features of other sites and
learning for this project
June 2011
September
2011
Report presented to project team
August
2011
October
2011
Final version of links and
text to coders
Meeting mid-way each month to present and
discuss current version
October
2011
March 2012
Two iterations – end Nov 2011, end March 2012
October
2011
October
2011
March
2012
April 2012
Draft of website pages
available for technical
testing
Pages ready for release to
internal tester/s
Feedback delivered to
coders
Working version available
for student panel
WORKPACKAGE 4:
Objective: Iterate drafts of
pathway shape and text
9. Paper version of pathway
along with draft text for
each page
WORKPACKAGE 5:
Objective: Write/rewrite
and test coding to navigate
pathway
10. Draft coding for webpages
11. Internal testing for
technical performance
12. Feedback from testing
13. Amendments prior to
release to student panel
Page 34 of 40
Document title: JISC Project Plan
Last updated: April 2007
April 2012
April 2012
Two iterations – end Dec 2011, end April 2012
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 6:
Objective: Road test current
version of pathway with
advisory panel
14. Student panel for testing
and comment
January
2012
May 2012
February
2012
June 2012
Comments returned from
user panel
Meeting to discuss pages and formulate
comments
WORKPACKAGE 7:
Objective: Release, testing
and feedback from
University community
15. Release to full University
community
16. Feedback from users
17. Feedback reporting
Members of Project Team:
Name
Kim Dent-Brown
Page 35 of 40
Document title: JISC Project Plan
Last updated: April 2007
July 2012
August
2012
Webpages available
throughout Uni community
via secure login
Feedback collated
Report on technical
performance and student
feedback prepared
Role
Lead for Development of Online SelfReferral Process
Pages go ‘live’
‘Beta release’ feedback page on website
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
JISC WORK PACKAGE – ‘WEBSITE DEVELOPMENT’ (Note: in outline until website developers are appointed)
WORKPACKAGES
Month
1: Contact with potential
developers
2:Discussions with internal
technical advisors
3: Appointment of developers
4: Planning
5: Website development
6: Liaison with other project
leads
7: Student engagement
8: Trialling (‘fallow’) period
9. Improvement/adjustment
st
Project start date: 1 March 2011
st
Project completion date: 31 August 2012
Duration: 18 months
Page 36 of 40
Document title: JISC Project Plan
Last updated: April 2007
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
M
A
M
J
J
A
S
O
N
D
J
F
M
A
M
J
J
A
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 1:
Objective: Contact and
discussions with potential
developers
18. Identify potential developers
19. Set up meetings
20. Meet and discuss project with
potential developers
March 2011
April 2011
April 2011
March 2011
May 2011
May 2011
List of three/four developers known to University
Meetings arranged
Assessment of: interest from developers, level of
experience and technical competence.
List produced
Meetings in diary
Assessment satisfactory,
such that can go forward
with invitations to quote for
work.
AP
AP
AP
21. Meet with internal technical
advisors
May 2011
May 2011
Assessment from computing and marketing
standpoints as to best options for website
development
Approach agreed – can form
foundation for brief to
developers
AP
22. Involve technical advisors in
process of selecting developers.
June 2011
July 2011
WORKPACKAGE 2:
Objective: Discussions with
internal technical advisors
Page 37 of 40
Document title: JISC Project Plan
Last updated: April 2007
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 3:
Objective: Appointment of Website
Developers
23. Write brief for website
developers and invite to submit
proposals
24. Set up interviews and appoint
developers
June 2011
June 2011
Brief which is informative for developers and
covers all of our needs.
Brief written in good time
and agreed by all parties
internally.
June 2011
July 2011
Developer appointed
July 2011
August
2011
Developer will develop a detailed work plan to
cover period September 2011 – August 2012
Plan received and agreed by
project manager
September
2011
April 2012
Comprehensive website capable of housing
content produced during the project; creative
and attractive to student users.
Website meets all criteria
agreed at outset – ready for
trialling.
WORKPACKAGE 4:
Objective: Planning
25. Development of more detailed
work plan for remainder of
project
WORKPACKAGE 5:
Objective: Website development
26. Development of web pages to
house content produced by
other sub-projects
Page 38 of 40
Document title: JISC Project Plan
Last updated: April 2007
AP
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 6:
Objective: Liaison with other
project leads
27. Liaison with other project leads
September
2011
April 2012
Liaison required between website developers and
other project leads to ensure that the website
both looks good and works well.
September
2011
April 2012
Website developers involve students in design
and testing activities.
May 2012
August
2012
Website operates for trial period with student
and staff engagement.
Good interaction between
sub-projects results in both
high level of design
creativity and technical
performance.
WORKPACKAGE 7:
Objective: Student engagement
28. Work with students throughout
project to ensure that website
meets their needs
WORKPACKAGE 8:
Objective: Trialling ‘fallow’ period
29.
Page 39 of 40
Document title: JISC Project Plan
Last updated: April 2007
Website ready to trial.
Project Acronym: DCSMH
Version: 1
Contact: Alan Phillips (alan.phillips@sheffield.ac.uk)
Date: 13 May 2011
WORKPACKAGE 9:
Objective:
Improvement/adjustment
30.
August 2012
August
2012
Any faults or gaps noted in trialling/fallow period
are put right.
Members of Project Team:
Name
Role
Website Developers
Not yet known
(Alan Phillips – Project Manager – responsible for first phases of this work package).
Page 40 of 40
Document title: JISC Project Plan
Last updated: April 2007
Website fully functional and
ready to launch by end of
period.