Si ngapore www.schneider-electric.com.sg MITA(P) No. 100/03/2005 FOCUS 03 03 Altivar Altivar 71 71 Make Make Way Way for for Revolution Revolution 04 04 The The Controversy Controversy of of Icu Icu and and Ics Ics EXCERPTS 06 Tuas Seawater Desalination Plant 08 Power System Robustness Panel Builder Get-together UPDATES UPDATES 09 Summer Aloha and Fund Raising 10 The New Company Program Get Spotted Schneider Electric Decal Contests Contests 11 11 AutoCAD Library 2005 Apr- Jun 05 Merlin Gerin, the specialist brand for Electrical Distribution directed by The Guiding System Capacitor power factor correction & harmonic filtering MV switchboard system Protection switchgear Modular protection switchgear system Protection relays MV/LV dry cast resin transformer Power management Prefabricated Busbar Trunking The technical guide CAD software and tools Training A comprehensive offer of products with consistent design The Guiding System, a new way to create electrical installations. It represents Merlin Gerin product offer, covering all electrical distribution needs. Merlin Gerin offers modular and autonomous components (products and equipment) organised as system with the means to manufacture optimised, safe, upgradeable and standard electrical installations. The Guiding System approach is strengthened by support material (technical product information, instruction manuals, etc.) with the objective to increase and optimise customer performance. All aim to ensure the safety of property and people. GMset & MCset switchboard system Trihal transformers Sepam protection relays Masterpact air circuit breakers Compact & Easypact™ moulded case circuit breakers Capacitor power factor correction & harmonic filtering Multi 9 miniature circuit breakers Domae circuit breakers PowerLogic® power management www.merlin-gerin.com Canalis® busbar and trunking Altivar 71 T Make Way for Revolution his new generation of variable speed drive is characterised by the extent of its power range, a feature that enables control of asynchronous motors from 0.37 up to 500 kW for voltages of 200 to 240 VAC and 380 to 480 VAC. Its advanced functions combined with exceptional opened loop and closed loop performances provide an ideal solution to meet the requirements for complex and/or high power machines (materials handling, hoisting, wood machines, process machines, textile machines, packaging, etc.). Family range of Altivar 71 Reliable and robust, Altivar 71 assures continuous service. It withstands voltage drops of up to –50%, Open and available industrial pollution with its RFI filters and With integrated Modbus and CANopen, Altivar 71 temperatures up to 50°C (without derating). integrates in industrial automation systems without any extra costs. Opened, it has over 10 Altivar 71 takes safety fully into account. Its communication cards that cover all industrial numerous protective functions are simultaneously communication networks. On Ethernet, its Web active at drive level, motor level (with its electronic server function offers worldwide accessibility relay and PTC probes) and machine level. Its irrespective of location or time. “Power Removal” safety function prevents any unintentional starting of the motor, thus ensuring The Altivar 71 range conforms to international the safety of personnel (conforms to machine standards - UL/CSA, CE, C-Tick, GOST. It has standard EN 954-1 category 3 and the standard been developed according to the Eco-Design for electrical installations IEC/EN 61508 SIL2). principle in conformity with the European directives ROHS (Restriction Of Hazardous Substances) and Simple WEEE (Waste Electrical & Electronic Equipment) The performance of the Altivar 71 is only matched which relate to product recycling. by its simplicity. Its front panel incorporates a graphic terminal. This simplifies and enhances dialogue with its easy to read messages, graphics, navigation button, function keys for short-cuts, online help,etc. Other characteristics: I Software and hardware compatibility with previous Altivar 58 and Altivar 68 generations. It is fully open to the needs of users with its versatility for customisation of the parameters, display I Main functions: preset speeds, torque control, advanced hoisting functions, screens, monitoring bar, etc. A “user” menu can functions for textile machines, PID also be created. regulation, master/slave function and multi-configuration. Its “Simply Start” menu enables quick start-up and immediate benefit of the full performance of the Altivar 71 in complete safety. Altivar 71 in the limelight during the Telemecanique Revolution Seminar in May 2005. I Included in the options available: IP54 mounting kit, RFI class B filters, anti-harmonic filters, NEMA type 1 Application specific macro-configurations further adaptation kit, regeneration of energy simplify drive programming. The numerous services on the supply line offer. offered via the terminal simplify setting-up, For product information, email to customercare@ sg.schneider-electric.com monitoring and diagnostics of machines. Schneider Link Apr-Jun 2005 03 FOCUS Technical Bulletin: The Controversy of Icu and Ics Introduction continuously after the test. It is the maximum short- The performance of low voltage circuit breakers circuit current that the circuit breaker can break are characterised by a few key parameters: and it is checked by the following sequence: Rated current O – t – CO Rated insulation voltage O - refers to a breaking operation Rated operational voltage CO - refers to a making operation followed Rated breaking capacities by a breaking operation t- refers to the time separating two The most critical parameter is the circuit breakers' operations, equal to 3 minutes or the short-circuit breaking capacities. Most often than length of time needed to reset the not, we assume that a circuit breaker has just one breaker, whichever is longer After the test, the circuit breaker is simply tested to show that it is electrically safe. This is done by a dielectric test under a testing voltage equals to twice the rated service voltage but at least equals to 1000V. Ics is the abbreviation for Rated Service Short circuit breaking capacity. This is the current for which the prescribed conditions according to a specified test sequence include the capability of the circuit breaker to carry its normal rated current continuously after the test. The tests are conducted in the following sequence: O – t – CO – t – CO rated breaking capacity and ignore the significance Following the tests, the circuit breaker undergoes of all the other rated breaking performances. a temperature rise test, a dielectric test and a tripping test to verify that the breaker is qualified This technical bulletin is aimed at clarifying this to be returned to service. critical point in the specifications and selection of Low Voltage Circuit Breakers, which is normally Ics is expressed as a percentage of Icu neglected. (eg. 25%, 50%, 75% or 100% of Icu). In a nutshell, this is the maximum current that the breaker can Definition of Icu & Ics break for 3 times and yet returned to service with The key performances and testing methods for its operational integrity intact. Low Voltage Circuit Breakers are defined in 04 Schneider Link Apr-Jun 2005 04 IEC60947-2. Selection of Low Voltage Circuit Breakers Icu is the abbreviation for Rated Ultimate Short- Circuit breakers are usually selected based on their circuit breaking capacity. This is the current for ability to break the prospective short-circuit current. which the prescribed conditions according to a The reference prospective short-circuit current are specified test sequence do not include the capability based on the worst-case scenario of 3-phase fault. of the circuit breaker to carry its rated current The conventional approach to circuit breakers selection has been based on the value of Icu. This the need to specify the required performance criteria does not fully address the expectation of users explicitly. The suggested specifications may be: who want continuity-of-service. “The Ics rating of all Low Voltage Circuit Breakers Icu only guarantees the fault interrupting capability must at least be equal to the prospective short- of the breakers. It does not guarantee that the circuit current at the point of installation”. breakers can be returned to service without overheating after clearing the fault. This is so This will ensure that in the worst-case scenario, because the test procedures stipulated in the breaker is able to clear the full magnitude of IEC60947-2 do not require that the breaker be fault current 3 times and remains operational until subjected to temperature rise checks after further service action. clearing of faults. Conclusion On the other hand, Ics , besides guarantees As with any other protection devices, circuit breakers interruption of fault, it also guarantees that the are never built equal. A well-written technical breaker can carry it full rated current continuously without excessive temperature rise after the fault current interruption. Purely from a user's point of view, in order to build an electrical distribution system with good continuityof-service, it is desirable to select breakers with due consideration for their performances at Ics level. specification and right selection of circuit breakers will certainly go a long way in ensuring a robust system. The difference between Icu and Ics should be recognised. The rated breaking capacity is commonly specified by many M&E engineers, however, the requirement for Ics is seldom mentioned explicitly. The need to evaluate and select circuit breakers based on Ics can be significant. Specification of Low Voltage Circuit Breakers For more information, email to customercare@ sg.schneider-electric.com The suggested approach to ensuring the right selection of protection devices is first to address Dear Readers, Duration (sec) 0.1 100 90 appeared in the last issue dated Jan-Mar 05, under technical bulletin entitled SEMI F47 Voltage Sag Standard on page 5; The correct graph should show the lower zone in orange colour as “unprotected zone” instead of “protected zone”. Nominal Voltage (%) We apologise for the printing mistake on an article 0.2 0.5 1.0 Protected Zone 80 70 60 50 40 30 Unprotected Zone 20 10 0 Figure 3: Required Semiconductor Equipment Voltage Sag Ride-Through Capability Curve (from SEMI F47) Schneider Link Apr-Jun 2005 05 EXCERPTS Energy and Infrastructure Market: Tuas Seawater Desalination Plant High Voltage Switchgear - 11kV NexPutra I t is our national pride to have the first and largest Seawater Desalination Plant (SDP) in the region located at Tuas, Singapore. The BOO (BuildOwn-Operate) contract was awarded to SingSpring in 2003. Singspring awarded the engineering, procurement and construction (EPC) contract to another wholly owned subsidiary of HyFlux, Hydrochem (S) Pte Ltd The client of the Seawater Desalination Plant is none other than PUB (Public Utilities Board) who awarded the 20-year contract to Design-Build-OwnOperate (DBOO) for a project cost of approximately S$200 million. The plant has a targeted output capacity of 136,380m3/day. Water pricing will vary Process equipment at Tuas Desalination Plant monthly based on variable costs such as fuel and taking inflation into consideration with a predefined formula. The plant has applied proven technology where it is able to function efficiently under all likely circumstances. For example, the reliable pre-treatment processes will have the inherent operational flexibility to enable optimised responses to fluctuations in both water and electricity prices. 06 Schneider Link Apr-Jun 2005 EXCERPTS One of the key processes in the facility is Reverse Osmosis. Seawater Reverse Osmosis membrane (SWRO) is used in this plant. SWRO treatment consists of two passes through the installed membrane batteries. On the first pass, dissolved solids are filtered from the main flow and this is followed by the reduction of boron level in the second flow. The state-of-the-art technology used in SWRO is with the specific intention of minimising operating costs by saving on energy usage. Schneider Electric Singapore in SDP In parallel with Schneider Electric's drive & vision for Growth, Efficiency and People, Schneider Electric Singapore has participated in this national Low Voltage MCC - BlokSet project. systems into whole. With their strong core It was a successful collaboration between Plant competency in design, engineering, procurement, Electrical Instrumentation (Electrical Contractor), installation, control system and electrical equipment, Hydrochem (EPC), Schneider Electric Singapore PEI has brought their success to SDP. Well-planned & SMB Electric (Power Distribution Equipment and good coordination between suppliers are Supplier). Project was completed without fail within carried out in the project by PEI, leading to the on- the short project time frame. This is due to the time delivery commitment. experienced and well-managed project team working unconditionally and passionately to attain Last but not least, all the participants/suppliers are a high quality of work. Pre-detail design support proud to be selected and to have participated in such as network and harmonics studies has been SDP project to drive Singapore's aim to reach given at the early stage of the project. With this water self-sustainability and together we have done, time and cost savings were achieved. It has made it a success bringing a better quality of living always been Schneider Electric's priority to deliver to people. value added services to our valued customer. Schneider Electric is proud to provide most of the Power Distribution Equipment from medium voltage to low voltage consisting of switchgear, variable speed drives and transformers to the plant. Equipments are supplied with our professional advice to maximise the design on par with maximising return on investment. Plant Electrical Engineering (PEI) has played their leadership role as Electrical Contractor integrating 18 pulse Variable Speed Drive Schneider Link Apr-Jun 2005 07 EXCERPTS Power System Robustness A n afternoon session on Power System On robustness topic, he discussed on various types Robustness Seminar was organised on of disturbances that affect networks including 22 April 2005 at the Asian Civilisations internal and external causes like voltage fluctuations Museum. Customers mainly from end-users and consulting companies were invited to this highly technical seminar. Rene Wierda from Schneider Electric France presented on protection discrimination principles, its application in MV & sag, overvoltage due to lightnings, harmonics, transformer in-rush current, motor startings and short circuits. To deal with such disturbances, he Full house participaton touched upon different types of networks like networks and power system robustness and Er. radial and ring, and discussed on the availability, Lee Wai Meng, director of JM, Pang & Seah (Pte) simplicity and cost issues for these types. He also Ltd, discussed on the most common mistakes done discussed on types of back-up supply like generator for protection of MV networks. sets, UPS and even automatic switching to minimise the impact of disturbances. He suggested a need Rene discussed on types of faults and then moved to study loads and criticality of different loads and onto matters like earthing systems, sensors and t h e n c a t e g o r i s i n g t h e m a p p r o p r i a t e ly. Booth on logic discrimination demonstration protection relays. He put a lot of emphasis on protection discrimination and discrimination study. Of particular significance was logic discrimination that is being increasingly used with Sepam protection relay. Such discrimination, when used Er. Lee, on the other hand shared with the audience, his experiences in Singapore on the most common types of errors people tend to make and how to with traditional current and time discrimination avoid them. The most common mistakes are due yields ample room for designer to assign protection to incorrect protection setting values, use of settings at different levels and compromising the insufficient discrimination time, incorrect reliability that is so critical for protection system. components selections and incorrect installation. Sepam protection relay Panel Builder Get-together G et-together session is never without the company of good food. Schneider Electric Singapore's partner, Panel Builders were invited to the networking session held on 20 May 2005 at Barcelona Pub. The event was intentionally held on a Friday evening so that employees regardless of positions could leave behind their busy office load and be entertained with great food and drinks in the stress free environment. It provided an opportunity for enhancing partners' relationships and as a gesture Good food, good company of appreciation for their support to Schneider Electric. As a part of the treat, some of the recently launched products like Altivar 71 speed drive, Power Monitoring System, Domae MCB/RCCB, EasyPact MCCB and Low End Control were on displayed. Everyone enjoyed the rewarding and fruitful evening with a bundling of great wine. Excellent networking for the Panel Buiders 08 Schneider Link Apr-Jun 2005 UPDATES Summer Aloha I & Fund Raising t is Schneider Electric 5th year to care for the community. The company fund raising activities this year includes 1-hour salary donation, Family Day and Christmas Charitable event. Up to date, all entities of Schneider Electric in Singapore have raised a total amount of S$11,606.12 for its adopted charity beneficiary The Spastic Children's Association of Singapore (SCAS). For the 1-hour salary donation drive, the company managed to raise S$8,301.12. Wome n Po we r !! ! Wh The Summer Aloha held at Tanjong Beach, re t h e re a e f ish Sentosa, a Family cum Fund Raising Day for the company's employees, business partners and SCAS was organised on 4 June 2005. With the generous support of everyone, S$3,305.00 was raised on that day alone. Everyone had so much sun, sand and fun at the beach with lots of challenging games. This outdoor event hit its climax when fabulous prizes were given away in the lucky draw. 2 more minutes, please.. he y !!! i wan Can w h a s ome o t 's g ne te o i ng l l m o n? e , t to o !!! G rh e t yo u ands of f m e! Schneider Link Apr-Jun 2005 09 e s? UPDATES A New Company Program to Achieve A New Excellence I n January 2005, Schneider Electric has system and re-balance costs and revenues, in launched a new company program new 2 . terms of regions and currencies. It is a 4 years program (2005-2008) focusing on three areas that offer significant scope for improvement: Growth, Efficiency and People. The Company will drive Growth by bolstering its marketing expertise, speeding up the pace of new product launches and developing less cyclical, high-growth businesses such as Automation for the Building and Industry markets, Secured Power, Services and Ultra Terminal. Committed to Growth Schneider Electric will focus more strongly on the safety and progress of its People by improving occupational health and safety, developing talent and unleashing an entrepreneurial spirit. The program’s action plans will allow Schneider Efficient & Effective Every Day Electric to give priority to Customer satisfaction, foster Employee development, take on additional Community responsibilities and be its Shareholders’ preferred investment. It will enhance Efficiency by innovating in customer service, deploying a worldwide coherent information Passionate People Schneider Electric Decal Contests Get Spotted! Simply display the Schneider Electric car decal inserted in this newsletter, be spotted and win fabulous prizes from a series of contests. Schneid er Electr ic Car D ecal Start Pasting Your Car Decal Now! Remember to check out the result of Contest 1 of "Get Spotted" in the next issue of the Schneider Link and on the website. Also, look out for Contest 2 along with the great prizes to be won. From now on, we have a mobile crew with cameras on the road to spot you. So be sure to display your car decal prominently on the windscreen of your car. Only registered motor vehicles in Singapore are eligible for these contests. Results of spotted cars of each contest will be published in the Schneider Link and in our website at www.schneider-electric. com.sg. Winners are to call 6485 5182 or email web_master@sg.schneider-electric.com to claim their prizes. Prizes not claimed within the stipulated date will be forfeited. For redemption of prizes, winners must produce NRIC/FIN/Passport and vehicle registration log card to prove that they are the owners of the cars spotted. 10 Schneider Link Apr-Jun 2005 10 Prizes of Return Air Ticket and Accommodation to Bangkok for 1 person plus visit to Initi@tive* * Initi @ tive In Bangkok, 6 December 2005. An Exhibition & Conference organised by Schneider Electric. *Terms & Conditions apply. UPDATES AutoCAD Library 2005 A 100% Schneider Electric library Save Time This library is intended for electrical distribution and Employing a built-in navigation application, it requires industrial control customers. Particularly the panel no setup. Customers can incorporate product builders, electrical consultants, contractors, machine drawings (eg. dimensions, mounting and fixation, manufacturers, main users, etc. connection, safety perimeter and electrical diagram) in their layout drawings and electrical diagrams with just few clicks. Making selection, exporting or The Benefits I Fully compatible with AutoCAD LT®, AutoCAD®, AutoCAD integrating a desired drawing into AutoCAD or ELECTRICAL® I Included a search mode; easier to access to desktop drawing tools is easy and error-free for customers. drawings I 16,000 drawings; twice the volume of 2004 Ultimately, Schneider Electric not only provides version customers with products but also with everything I In just 1 CD they need to implement these products efficiently. For a free copy of AutoCAD Library, write to web_master@ sg.schneider-electric.com YOUR VOICE MOST APPRECIATED Feedback These writers win a shopping voucher each. Share your thoughts with us and our other customers! I I I Ideas for improving our customer services Suggestions that will allow us to better understand your needs Comments on new products and services launched Ways you can give us your feedback: I Use the ‘Feedback’ button on our website I Give your valuable feedback to any Schneider Electric staff who visits you I Respond to our phone survey when you receive our call Feedback 1: Action Taken "Figure 3 on page 5 that described on SEMI F47 We thank David for his support in our newsletter Voltage Sag Standard in your newsletter issued publication. He spotted a printing error in our Jan-Mar 2005 publication shows both regions above newsletter publication and that was indeed true and below the capability curve as protected zone. and appreciated. The region (marked in orange) Would it be more logical to indicate the region below the curve should indicate as unprotected (marked in orange) below the curve as unprotected zone instead of protected zone. For this matter, zone instead?" we have clarified the printing error on page 5 of - Mr David Fang of Jurong Shipyard Pte Ltd this issue with correct figure. Feedback 2: Action Taken "My company has received multiple copies of We appreciate Jeremiah's good initiative to help Schneider Link to many staff". The company needs us to reduce wastage and save cost. Internally, we to be informed of the news and technology updates have reduced the number of copies and will effect in Schneider Electric and one copy is sufficient for next distribution. their circulation. - Mr Jeremiah Samson of DSCO Consulting Engineers Schneider Link Apr-Jun 2005 11 DISTRIBUTORS' NETWORK Singapore C+G Instruments Pte Ltd Specialise in human-machine interface No. 1 Genting Link #03-03 Perfect Industrial Building Singapore 349518 Tel: +65 6748 2924 Fax: +65 6748 6542 Email: venkat@cginstruments.com Choo Chiang Marketing Pte Ltd Head Office: No. 10 Woodlands Loop Singapore 738388 Tel: +65 6368 5922 Fax: +65 6363 5922 Email: ccmpl@singnet.com.sg Branch Offices: Blk 5070 Ang Mo Kio Industrial Park 2 #01-1511 Singapore 569573 Tel: +65 6483 3233 Fax: +65 6483 2232 Blk 23 Bendemeer Road #01-527 Singapore 330023 Tel: +65 6296 4111 Fax: +65 6298 3620 Blk 640 Rowell Road #01-70 Singapore 200640 Tel: +65 6396 4111 Fax: +65 6296 3620 450-3/4 Sims Avenue Singapore 387540 Tel: +65 6748 1377 Fax: +65 6748 2377 Blk 3 Toa Payoh Industrial Park #01-1381 Singapore 319055 Tel: +65 6250 4520 Fax: +65 6253 3328 Blk 3026 Ubi Road 1 #01-188 Singapore 408719 Tel: +65 6749 8922 Fax: +65 6741 8922 Blk 17 Pioneer Road North #01-90 Singapore 628465 Tel: +65 6266 5859 Fax: +65 6266 5059 Emerson Electric Pte Ltd 30 Kallang Pudding Road #01-02 Valiant Industrial Building Singapore 349312 Tel: +65 6745 3500 Fax: +65 6745 6241 Faxolif Marketing Pte Ltd Specialise in relays, timers, counters, power suppliers, interfaces, terminal blocks, mounting & cabling accessories: 75 Tech Park Crescent Jurong Industrial Estate Singapore 638070 Tel: +65 6862 2888 Fax: +65 6863 3777 Email: faxolif@pacific.net.sg Kim Chay Industrial Supplies Pte Ltd Head Office: 123 Tuas View Walk 1 Westlink Tech Park Singapore 637738 Tel: +65 6861 3933 Fax: +65 6861 5855 Email: kimchay@singnet.com.sg Brunei Lim Kim Hai Electric Co (S) Pte Ltd Head Office: Lim Kim Hai Building 53 Kallang Place Singapore 339177 Tel: +65 6292 3711 Fax: +65 6297 0078 Email: sales@limkimhai.com.sg Subsidiary Office: (Precicon D&C Pte Ltd) 27 Gul Avenue Singapore 629667 Tel: +65 6897 7008 Fax: +65 6897 8890 New Prosperity Electrical Pte Ltd Head Office: Blk 25 Pioneer Road North #01-125/126/127 Singapore 628469 Tel: +65 6264 1100 Fax: +65 6264 3635 Email: info@newprosperity.com.sg Branch Offices: No. 10 Jalan Besar #03-13 Sim Lim Tower Singapore 208787 Tel: +65 6392 5595 Fax: +65 6392 2362 Blk 20 Woodlands Links #02-28 Woodlands East Industrial Estate Singapore 738309 Tel: +65 6756 2756 Fax: +65 6756 5455 Sam Huat Cables & Accessories Pte Ltd Head Office: 34 Kallang Place Singapore 339162 Tel: +65 6295 5815 Fax: +65 6295 1320 Email: sales@samhuat.com Branch Office: Blk 16 Upper Boon Keng Road #01-1095 Singapore 380016 Tel: +65 6748 5354 Fax: +65 6743 4183 SciGate Automation (S) Pte Ltd Specialise in programmable controllers No. 1 Bukit Batok Street 22 #01-00 GRP Industrial Building Singapore 659592 Tel: +65 6561 0488 Fax: +65 6562 0588 Email: rickygoh@scigate.com.sg Branch Office: Blk 21 Pioneer Road North #01-108 Singapore 628467 Tel: +65 6265 4433 Fax: +65 6264 0820 Sinic Pte Ltd Blk 1004 Toa Payoh Industrial Park #01-1495 Singapore 319076 Tel: +65 6250 2437 Fax: +65 6253 1582 Email: sinic@magix.com.sg Joffren Omar Company Sdn Bhd Head Office: Lot 49-51, Sg. Bera Light Industrial Area Seria KB 2233 Negara Brunei Darussalam Tel: +673 322 3863 Fax: +673 322 3309 Email: josks@brunet.bn Intan Electric Co Sdn Bhd Head Office No. 10 Bunut Jaya Complex, 7.2 Km, Jalan Tutong, Simpang 574 Bandar Seri Begawab BF1320 Negara Brunei Darussalam Tel: +673 265 1782/265 1818/265 0660 Fax: +673 265 0268 Email: iecsb@brunet.bn Branch Office: LTS 24, Spg. 41-12-62 Jalan Kilanas Mulaut Bandar Seri Begawan BF2520 Negara Brunei Darussalam Tel: +673 266 0543/4/5 Fax: +673 266 0547 Email: jobsb@brunet.bn Branch Office: Lot 4396, Simpang 107 Jalan Sungai Pandan, Kuala Belait, KA1931 Negara Brunei Darussalam Tel/Fax: +673 334 2399 Email: stevenphua@brunet.bn C+G Instruments Pte Ltd No. 1 Genting Link #03-03 Perfect Industrial Building Singapore 349518 Tel: +65 6748 2924 Fax: +65 6748 6542 Email: venkat@cginstruments.com Interwell Pte Ltd 3014A Ubi Road 1 #06-08 Singapore 408703 Tel: +65 6547 4557 Fax: +65 6547 4552 Email: iwelldc@singnet.com.sg Schneider Electric Singapore Pte Ltd (Co. Reg. No: 197903476G) Schneider Electric Services Singapore Pte Ltd (Co. Reg. No: 200100328W) 10 Ang Mo Kio Street 65 #02-17/20 TechPoint Singapore 569059 Tel: +65 6484 7877 Fax: +65 6484 7800 Email: customercare@sg.schneider-electric.com Website: www.schneider-electric.com.sg Schneider Electric Brunei Office: Unit 3.2A 3rd Floor Wisma Haji Daud Km 4 Jalan Gadong BE 4119 Bandar Seri Begawan Negara Brunei Darussalam Tel: +673 2423 436 Fax: +673 2423 437