E
White paper
evolution
of the enterprise
client experience
delivering the experience demanded by today’s
end users with innovative Ultrabook™ devices
Your business technologists. Powering progress
Supporting a mobile
workforce
Executive summary
Enterprises worldwide are facing new
challenges in facilitating employee productivity.
They must support an increasingly mobile
workforce, enabling employees to work
anytime, anywhere. Whether they deploy
corporate-owned client systems, allow
employees to choose from an approved list of
devices or implement bring-your-own-device
(BYOD) programs, they need to ensure that
client systems can offer the performance for
a wide range of tasks and the flexibility for
working in multiple ways. Client systems must
be lightweight and easy to use.
At the same time, client systems must meet
rigorous IT requirements. They must have
capabilities that help secure corporate
information, streamline provisioning and
management and facilitate connectivity.
And in the case of corporate-owned systems,
they must help keep costs in check.
This paper examines one possible workforce
compute solution: enterprise-class Ultrabook™
devices based on Intel® Core™ vPro™
processors. The paper presents a range
of potential user, business and IT benefits;
highlights advantages of deploying Ultrabook
devices with the Microsoft Windows* 8.1
operating system; explores important
considerations for enterprise deployment
in the workplace; provides Ultrabook
specifications; and discusses the ways in
which Ultrabook devices are prepared for
evolving needs and emerging trends.
Offering a compelling
combination:
Executive summary 2 Microsoft Windows*
8.1 and Ultrabook™
Introduction3 devices9
Meeting new
Microsoft Windows
expectations3 8.1 at a glance
9
Reducing the cost
Adopting Ultrabook
of ownership
4 devices and
Windows 8.1 for
Bridging the gap
the enterprise
10
between mobile
devices and PCs
4 About the
PassMark Rating 11
Meeting changing
needs5 Defining Ultrabook
specifications12
Addressing
enterprise
Looking ahead to
requirements6 future Ultrabook
experiences13
Contents
About the authors:
Conclusion14
John J. Minnick
Senior Director, Global STeP Team,
Innovation, Portfolio and Architecture,
Atos
Learn more
14
Recent articles
15
Daniel G. Silverman
Enterprise Architect,
WSDS – Workplace Services,
Atos
Dave Buchholz
Director of Enterprise Strategy,
Intel Business Client Platform Division,
Intel Corporation
Jeffrey Tripp
Technology & UX Strategy & Planning,
PC Client Group – Business Client Platform Division,
Intel Corporation
2
Evolution of the enterprise client experience
Meeting new
expectations
Introduction
People today have high expectations for
compute devices—and those expectations
extend to the workplace. At work, computer
users want systems that combine
exceptional performance and flexibility
with the convenience and ease of use they
experience with consumer technologies.
While some PC vendors have created distinct
classes of machines for the consumer and
the enterprise, employees are blurring the
lines between consumer and business
devices. Many have successfully secured
permission from their employers to use
personally owned consumer tablets
and smartphones in the workplace.
Ultrabook devices could offer a way to
bridge the gap between consumer and
enterprise devices. Representing an evolution
in client computing, today’s Ultrabook
devices combine thin, lightweight form
factors, convertible designs and touch
capabilities that clearly differentiate these
computers from the client systems issued
by enterprises for the past decade.
But can Ultrabook devices accommodate both
employee demands and the requirements
of enterprise IT? As organizations consider
deploying Ultrabook devices in the
enterprise, decision makers need to know:
Evolution of the enterprise client experience
•How does the cost of ownership
compare with traditional PCs?
•Can Ultrabook devices deliver the right
combination of performance, flexibility
and mobility for employees?
•Can they meet rigorous enterprise
requirements for security, connectivity
and manageability?
•Will the Ultrabook standard continue to evolve
along with employee and enterprise needs?
Answering these and other questions is
essential for evaluating Ultrabook devices for
the enterprise and understanding the important
opportunities that Ultrabook devices can offer.
Meeting new expectations
With the release of 4th generation Intel Core vPro
processor–based Ultrabook devices, the divide
between mobile devices and PCs has narrowed
significantly. This new class of Ultrabook for
business provides the security and manageability
that IT managers require while addressing
growing user demands for innovative, thin, light
designs with full PC productivity. A number of
features meet key user demands, including
instant on and always on, always connected
(AOAC) experiences, high performance,
extended battery life, voice command and
multi-week standby. Location-based services
and multifactor authentication can simplify user
tasks and help IT meet security requirements.
“At Atos, we envision
the Ultrabook™ devices
running Microsoft
Windows* 8.1 to be
the cornerstone
device in the digital
hub—the place where
content, context and
the user experience
come together
securely to drive
productivity in a cloudconnected world.”
Andrew D. Kelemen,
CTO and Head of Portfolio,
North American Managed Services,
Atos
3
Reducing the cost
of ownership
Total Cost of Ownership
Save with an Ultrabook 2 in 1 with Intel vPro technology vs. separate laptop plus tablet
Manageability
Manage one device per user,
not two
Security
Rely on Intel vPro technology
HW-assisted security in both modes
A single device that performs as both a tablet and a laptop
Software
Run single instances of software
per user
Flexibility
Give workers the convenience of
two devices in one
Was less expensive for organizations vs. laptop-plus-tablet solutions*
$1,160
Three-year savings per user with a 2 in 1 device
compared to a laptop and ARM*-based tablet
Reducing TCO
$1,160 = Three-year savings per user with a 2 in 1 vs. a laptop + iPad
$1,268 = Three-year savings per user with a 2 in 1 vs. a laptop + ARM Android tablet1
$4,130
$4,238
$4,000
Software
$3,500
$2,970
$3,000
Deployment
Management
and security
$2,500
$2,000
$1,500
IT support
$1,000
Hardware and
hardware support
$500
$0
Intel vPro
Ultrabook 2 in 1
Breakdown of costs
4
Apple iPad
plus laptop
Android tablet
plus laptop
Reducing the cost
of ownership
New Ultrabook 2 in 1 devices—which offer
both laptop and tablet functionality—can also
help organizations significantly reduce the
total cost of ownership (TCO) for companysupplied devices by eliminating the need
to offer both a laptop and a tablet. With an
Ultrabook 2 in 1, organizations can reduce:
• Hardware acquisition and support plan costs
• IT management and security costs
• Software purchasing/licensing costs
Three-year costs for Ultrabook 2 in 1 vs. tablet plus laptop2
$4,500
In the past, the divide between mobile and PC
experiences was fairly broad. Some applications
were more suited for mobile devices (such
as location-based apps) and others for a
PC (such as applications that require high
performance). Ultrabook devices now offer
developers an opportunity to close that
divide and create a new set of applications
that combine the best of mobile and PC.
Adopting Ultrabook 2 in 1 devices not only
enables organizations to avoid purchasing
both a laptop and tablet for employees—it
also allows organizations to avoid the rapid
refresh cycles of consumer tablets. While
consumer tablets might need to be refreshed
every two years, Ultrabook 2 in 1 devices can
be refreshed every three or more years.
Bridging the gap between
mobile devices and PCs
In the past, there were many use cases best
suited for either mobile devices or PCs, but not
ideal for either. For example, while mobile devices
excel at in-the-moment computing, on-demand
apps and location-aware capabilities, PCs offer
the performance and keyboard functionality
often needed for creating content (see table).
Evolution of the enterprise client experience
Meeting changing
needs
Software tasks best suited for mobile devices (and difficult for classic PCs)
• In-the-moment computing: Accessing SMS, social media and simple photo editing while taking
photos, or seconds after, are all tasks that are easy on mobile devices because they are instant-on
devices, lightweight and readily available.
• Location-aware computing: With GPS, Wi-Fi–based indoor location and Bluetooth Low Energy
(BLE) capabilities, mobile devices are aware of where they are in the world and in the workplace.
As a result, mobile devices support many of the emerging usage models (see “Looking ahead to
future Ultrabook experiences”).
• Human gesture computing: The touch interfaces and sensors of mobile devices allow users to
interact with applications in a more natural way, and make application interfaces and controls more
intuitive and enjoyable to use.
• Anywhere data and cloud access: Smartphones allow an “always-connected” experience for data,
online and cloud services. With mobile, users don’t need to think about computing when they are
connected—there is a natural inclination to access online data and services whenever and
wherever they want.
• Apps on demand: Because mobile devices are paired with app stores, accessing software is easy.
Users can make discreet and impulse software purchases and downloads.
Software tasks best suited for PCs (and difficult for mobile)
• Authoring: Creative writing and blogging are possible on mobile devices but not ideal. These tasks
usually require a device with a keyboard and mouse to precisely type and edit text.
• Creative production: Video editing, photo editing and application development are better
accomplished on PCs due to precision controls, processing, screen size and disk space.
Evolving Business User
User Expectations and IT Requirements
Device capabilities
Thin and light
Long battery life
Instant on
Always connected
Touch
Experience
Access data from
any device
Easy collaboration
Responsiveness
Despite the advantageous capabilities of mobile
devices, the need for legacy PC functionality and
the ability to conveniently create content in a
secure, managed and cost-effective environment
is still critical to the enterprise. Ultrabook devices
bridge the gap between mobile devices and
PCs, delivering a desirable combination of
mobile device convenience and ease of use
with the performance and functionality of PCs.
Meeting changing needs
Consumerization is radically changing enterprise
IT. In the past, the enterprise IT group was the
technology leader; IT spent more on technology
than employees and had a much faster adoption
rate. Today the trends are reversed. Employees
often spend more on technology per person
than IT and they adopt technologies at a
much faster pace than IT. Employees purchase
the latest consumer technologies and they
push to use those technologies at work.
At the same time, ideas about work are
changing. Work is no longer a place you
go to; it’s what you do. Employees work
from their office, their home, the road and
many other places using the technologies
they have at their immediate disposal.
The growing number of remote and mobile
employees recognize the value of cloud
computing. By tapping into enterprise
resources provided through the cloud and
storing documents in cloud environments,
employees can eliminate the need to carry
around heavy, bulky computer systems.
Cloud computing enables employees to not
only consume but also to create on thinner,
lighter and more cost-effective devices.
Business and personal Productive on any device,
on same device
anytime, anywhere
IT requirements
Device security and
manageability
Compliance
Compatibility
Ease of integration
Low TCO
Ultrabook devices provide the capabilities and experience users demand while addressing key IT requirements
Evolution of the enterprise client experience
5
Addressing enterprise
requirements
Intel Business Portfolio
A device for every business need
Business-ready
Built for business
Tablets
2 in 1
Worldwide support from OEMs
Ultrabook
All in one and
small form factor
> 70 Intel vPro platform designs
> 10 Intel® Atom™ processor Z3000 series designs
With Ultrabook devices, hardware vendors can offer a portfolio of solutions with a full range of form factors
Definition of 2 in 1
A device that includes full laptop and desired tablet capabilities in a single for factor with a
10” or larger screen and Windows 8 or Windows 8.1 OS
Detachable
Keyboard (KB) (1) Is engineered as part of overall
product design and not aftermarket accessory;
(2) attaches/detaches to the display mechanically
or magnetically
Magnetic attach/detach
Note: Stylus accessory optional
Mechanical attach/detach
Convertible
Keyboard permanently and mechanically attached to the display. Hinge flexibility provides for mode change from laptop
to tablet and vice versa
Folder
Ferris wheel
Flip clam
Swivel
Dual screen
Hardware vendors offer Ultrabook 2 in 1 devices in a variety of configurations
6
Slider
Track slider
One result of these changes is the emergence
of a “blended computing model.” Employees
use personal services and technologies on
corporate systems, and use corporate services on
personal systems. The blended computing model
is helping drive the move to bring-your-owndevice (BYOD) initiatives, in which organizations
allow (or encourage) their employees to use their
own laptops, tablets and smartphones for work.
Ultrabook devices help address these changing
needs by offering a compelling solution
for employees who are readily purchasing
consumer technologies, who want to use
those technologies for work as well as personal
functions, and who need technologies to
be as flexible and mobile as they are.
Intel introduced Ultrabook devices in 2011 to
combine the performance and capabilities of
laptops with tablet-like features, including a touch
screen and long battery life. They were meant to
deliver a highly responsive and secure experience
in a thin, lightweight design at mainstream prices.
Fast forward to today. Intel has introduced its
4th generation Intel Core processors, and a
multitude of OEMs, suppliers and mainstream
PC manufacturers have built dozens of new
models based on Ultrabook technology.
As consumerization, BYOD, cloud computing
and other trends continue to evolve,
Ultrabook devices will be well positioned
to address evolving needs. The Ultrabook
specification—which also evolves along with
the availability of new technologies and varying
requirements—is centered on delivering thin,
lightweight, highly mobile devices with a long
battery life that combine flexible computing
approaches with enterprise security.
Addressing enterprise
requirements
Though some Ultrabook devices are designed
for more consumer use cases, many Ultrabook
devices based on 4th generation Intel Core vPro
processors can meet the rigorous requirements
needed for enterprise deployment. Enterprise
Ultrabook devices provide not only the
performance, high-speed connectivity, power
efficiency, durability and flexible usage modes
demanded by employees but also the remote
management and security required by IT.4
Evolution of the enterprise client experience
The Ultrabook™ at a glance
Platform
Security
Integration
Integration with
out-of-band devices
• Intel® Core™ vPro™
processor–based
Ultrabook™
• Intel® Solid-State Drive
(Intel® SSD) Pro 1500
• Intel® HD Graphics3
• Hardware-assisted
encryption
• Intel® Identity
Protection
(Intel® IPT)
• McAfee ePO Deep
Command*
•P
latform sensors
•C
orporate-class Wi-Fi
•H
igh-speed I/O
• Near-field
communication:
connect easily with
other devices
• Wi-Fi Direct:
interoperate with TVs
and other devices
• Intel Insider: support
secure sharing
Accommodate
tasks typically
suited for PCs
Delight the user
• Support heavy e-mail
use
• Enable presentation
creation or heavy
spreadsheet use
• Provide more screen
space or multiple
monitors
• Support multiple
applications running
at once (most small
form factor CPUs are
weaker and not
capable)
• Deliver strong
performance and a
smooth experience
• Enable users to
consume and create
on a single device
• Provide up to 9 hours
of battery life
• Support 3G/4G
• Offer connected
standby; up to 90
days of standby
• Provide thin,
lightweight form
factors
• Offer context-aware
voice command and
sensors
Safeguard and secure Control costs
•C
apitalize on the
existing application
portfolio (backwardcompatibility)
•P
rotect key enterprise
data with at-rest data
encryption
•S
afeguard enterprise
transactions with
identity protection,
smart-card and other
technologies
•R
emotely update
diagnostics, make
repairs and manage
power with Intel vPro
technology
• Reduce the need for
IT to support alternate
operating systems;
eliminate costs of
buying additional
licenses for
applications that run
on these operating
systems
• Microsoft Windows*
license can run on a
desktop, laptop or
Ultrabook™
Enterprise IT
requirements
Ultrabook capabilities
Remote management
• Intel vPro technology supports remote management and security
• KVM remote control (keyboard, video, mouse) and remote encryption
management capabilities help quickly remediate systems, even with
encrypted drives, anytime, anywhere
Durability, ease of use
• High-end components increase battery life, improve ruggedness and
simplify use
Consistent platform
and components
• Intel® Stable Image Platform Program provides consistency and reliability
Warranty support
and consistent
ordering processes
• Organizations can use standard purchasing and support processes
Flexible, reliable
connectivity,
anytime, anywhere
• Reliable, high-performance dual-band (2.4/5 GHz), multistream (2x2) Wi-Fi
adapters supporting Intel vPro technology and Intel® Smart Connect
Technology
Data synchronization
• Intel Smart Connect Technology helps keep data stores and e-mails
continuously synched
Support for a wide
variety of peripherals
and use cases
• Standard monitor ports help connect to conference room projectors
• Additional USB ports offer connections to keyboards and mice
Advanced security
• Intel Identity Protection Technology (Intel IPT) with public key
infrastructure certificate authentication adds protection against identity
theft and unauthorized device and data access
• Intel® Trusted Platform Module (Intel® TPM) helps store and protect
information
Evolution of the enterprise client experience
“The latest Ultrabook
devices provide a
compelling compute
platform for enterprise
IT management, as
well as great mobility
features for users. It’s
like having the best of
both worlds—allowing
you to consume
when you want to and
create when you need
to in a secure and
cost-effective way.”
John J. Minnick,
Senior Director, Global STeP Team,
Innovation, Portfolio, and Architecture,
Atos
7
Enterprise Ultrabook devices can address
the three core strategic goals of enterprise IT:
responsiveness, connectivity and security.
Several key Intel technologies provide critical
advantages, offering enterprise IT the reliability
and support of Intel technology–based solutions.
Responsiveness
Technology
Benefits
Intel Core processors
• Delivers robust performance
Intel® Quick Sync
Video and Intel® Clear
Video HD Technology
• Enables end-to-end high-quality HD videoconferencing
Intel® Smart
Response Technology
• Provides SSD-like performance and HDD capacity at lower cost
• Simplifies the end-user experience by exposing a single C: drive
Intel® Rapid Start
Technology
• Accelerates wake from sleep—wakes in less than 7 seconds
• Offers up to 9 hours of battery life and increased battery life in standby
mode
• Provides faster access to the Internet, data and applications
• Improves user interaction compared with OS hibernate
Intel Smart
Connect Technology
• Updates desired content on the system when the user wants it
• Synchronizes content on the system with the cloud
• Provides quick, consistent connection to access points on the wireless
profile list
Intel® HD Graphics
• Supports the latest business graphic design/performance needs
• Lowers power and cost
Connectivity
Technology
Benefits
Intel® Pro
Wireless Display
• Offers seamless handoff from one presenter to the next
• Reduces delay latency for document editing
• Supports Microsoft Windows* “Extend” desktop mode
• Supports up to 1080p at 30fps with audio for rich multimedia presentations
• Enables two screen-aware applications with Intel® WiDi Extensions API
• Offers adjustable PIN entry method—always, never or first time only
• Projector adapter supports HDMI and VGA
Intel Smart
Connect
Technology
• Provides desired content updates on the system when the user wants it
• Synchronizes content on the system with the cloud
• Enables quick, consistent connection to access points on the wireless
profile list
Platform-based
location-based
services (LBS)
• Provides context- and location-awareness enabled through platform sensors
• Offers GPS for location-based services, touch and so on
Security
8
Technology
Benefits
4th generation Intel
Core processors
• Provides better keys and encryption with new true random number
generator instruction with Intel® Secure Key encryption
• Increases malware protection with added execution protection from Intel®
OS Guard (Microsoft Windows 8)
Hardware-assisted
encryption
• Supports newest encryption demands, including whole-disk encryption
(WDE) and enterprise rights management (ERM)
• Reduces power impact and delivers better performance
Intel Identity
Protection Technology
(Intel IPT)
• Protects identities and deters fraud
• Provides automatic lock and disable capabilities
McAfee ePO Deep
Command*
• Offers secure and remote security management access to powered-off or
disabled PCs
• Enables secure remote access regardless of the PC’s power state
• Communicates with endpoints at a level beyond the operating system
Evolution of the enterprise client experience
Technology
Benefits
Intel Rapid Start
Technology
•R
eturns Ultrabook devices to full operational power within seconds
•G
ives devices the power to resume in a flash
•P
rovides ultra-low power consumption when on standby
Intel Smart Response
Technology
•Q
uickly recognizes and stores the most frequently used files and
applications where users can access them right away
Intel Smart Connect
Technology
•C
ontinually and automatically updates e-mail, apps and social networks,
even when the system is asleep (available only on select Ultrabook devices
featuring 3rd and 4th generation Intel Core processors)
Intel Identity
Protection Technology
(Intel IPT)
•H
elps protect identity and assets online by adding a trusted link to
systems, accounts and favorite online places
•U
ses secure keys to generate highly secure encryption keys and hide
them from malware (available only on select Ultrabook devices featuring
3rd and 4th generation Intel Core processors)
Offering a compelling
combination: Microsoft
Windows 8.1 and
Ultrabook devices
Running Windows 8.1 on Ultrabook devices offers
compelling benefits to users and IT groups.
Users
Consistent experience across platforms: With
Windows 8.1, mobile devices, embedded solutions,
servers, handsets, PCs and Ultrabook devices
can all run the same OS kernel. For users, this
cross-platform support makes it easy to move
from one device to the next—they do not have to
learn multiple interfaces or distinct methods of
connecting to enterprise applications and services.
The support for touch capabilities in Windows
8.1—a mandatory aspect of the Ultrabook
specification—adds to the ease of use across
platforms. Users can employ the same touch and
swipe gestures on their smartphones, tablets, PCs
and Ultrabook devices. In most cases, Windows
8.1 will eliminate the need to carry two devices—
for example, a notebook PC and a tablet.
Instant updates: With Intel® Smart Connect
technology, applications are continuously
updated while the PC is in standby mode. As a
result, applications can deliver all the latest
information to users—the most current e-mails,
social media posts, news and other information.
Users no longer have to wait to launch an
application or a browser—information is ready
when they are.
Ready to work: Intel® Rapid Start Technology
helps employees get back to work fast. Ultrabook
devices can go from a deep sleep to fully awake
in a matter of seconds.
Evolution of the enterprise client experience
IT
Streamlined management: Running Windows 8.1
on Ultrabook devices can provide IT with
enterprise-level capabilities for configuring,
monitoring and maintaining them. Intel vPro
technology, available with Intel Core vPro
processors, provides out-of-band remote
management capabilities that allow
administrators to inventory assets, deploy
patches and updates, diagnose problems and
bolster security, even if the system is sleeping.
Fast rebuilds: Older versions of Windows often
required rebuilds or reimaging after faulty drivers
or badly written programs were installed.
Windows 8.1 makes it easy to reset or refresh the
OS with a few swipes of a finger. Deskside
support organizations no longer need to pick up
a problem computer and bring it to the “build
room” or reimaging facility. The OS can be
refreshed with the same corporate image that
was installed when the user first received the
system, without losing user data.
“Refresh” reverts the OS to the default settings,
but leaves all end-user files and settings
untouched. Apps downloaded from the Windows
store are kept, but other installed applications are
lost. When a total reset is required, and a different
user is to receive the Ultrabook device, the OS
can be “reset” and brought back to the original
corporate image with all data and settings wiped
clean—again, with just a few swipes of a finger.
At reset, everything—applications, files, settings—
is removed. The system has a fresh Windows 8.1
OS installed.
Microsoft Windows
8.1 at a glance
By helping to bridge mobile and traditional
PC operating systems, Microsoft Windows 8.1
can offer users the perfect complement for
Ultrabook devices:
• Personalized approach: Employees can
personalize the start screen using the “tiles”
with photos, news, frequently used apps and
sites. They can group apps to speed access.
• Flexible input: Using Windows 8.1 with touchbased systems allows employees to capitalize
on touch-based navigation—or continue to use
keyboard, trackpad and mouse input.
• Simple search: Users can conduct a single,
comprehensive search across apps, settings,
files, the Web and more.
• Multitasking: Employees can open up to four
apps side by side on the screen to facilitate
multitasking and streamline workflows.
• Accounts across devices: With a Microsoft
account, users can sign in to any Ultrabook
device, tablet or PC running Windows 8.1 to
see the same layout, apps and settings.
Learn more about Windows 8.1:
windows.microsoft.com/en-us/windows-8/meet
Discover helpful keyboard shortcuts to make
the most of Windows 8.1: windows.microsoft.
com/en-US/windows-8/keyboard-shortcuts#
No Windows installation disk is required, and the
process takes only a few minutes with the
solid-state drives (SSDs) that the majority of
Ultrabook devices use as their primary drive.
9
Deploying Ultrabook
devices in the enterprise
“We are delivering a
platform that meets
not only the security
and manageability
demands of the
enterprise but also
the usage model and
form-factor demands
of a fast-changing
workforce.”
Dave Buchholz,
Director of Enterprise Strategy,
Intel Business Client Platform Division,
Intel Corporation
Adopting Ultrabook
devices and Windows
8.1 for the enterprise
The Atos team can also help deploy a customized
Windows image to Ultrabook devices equipped
with Intel vPro technology. Atos can remotely
work with deskside engineers around the world to:
Enterprise IT groups must address a range of
critical questions before adopting a new
hardware platform and OS:
• Remotely load the new OS on bare metal
• Securely wipe an Ultrabook and then reload
the OS
• Update and manage the system BIOS
• Power on and power off the Ultrabook device
using Intel vPro technology
• Reimage Ultrabook devices anytime, anywhere
• Manage and monitor devices
• How will we deploy and manage these devices?
•How will we ensure enterprise security?
•Can the devices provide the mobility that
employees require?
•How will device management change?
•Can they deliver the performance required for a
full range of work tasks?
Ultrabook devices and Windows 8.1 offer a
number of key capabilities that can help
enterprise IT groups address deployment,
management, security, mobility and performance
questions. In addition, Atos can provide the
assistance to simplify the move to Ultrabook
devices for the enterprise.
Streamlining deployment and management
Windows 8.1 is designed to eliminate potential
deployment problems. The new Windows 8
Assessment and Deployment Kit (ADK)*
includes tools to help businesses identify areas
of risk prior to deployment. For example, the
Microsoft Windows Application Compatibility
Tool (ACT)* helps mitigate potential application
compatibility issues.
To provision the devices, administrators can use
Intel vPro technology, available with Intel Core vPro
processors. Intel® Virtualization Technology (Intel®
VT) also enables organizations to deploy and
manage the new OS on virtual machines (VMs).
Atos can help ensure a smooth rollout of
Ultrabook devices with Windows 8.1. To begin,
Atos consultants capture current computer
and notebook data using either the system
management tools or Intel® Setup and
Configuration Software (SCS) for Intel vPro
technology. Once this review is complete, the Atos
team uses Microsoft ACT to find applications that
will not function correctly with the new OS. With
many years of experience in migrations, the Atos
team can either remediate the nonfunctioning
applications or work with the software vendor and
the customer to find a solution.
10
Once the new OS is deployed, the Atos team—or
the organization’s administrators—can use Intel
vPro technology to deploy critical patches and
other updates across the enterprise. Updates are
not limited to application and Windows updates;
administrators can modify or update BIOS
settings. By integrating Microsoft System Center
Configuration Manager* with Ultrabook devices
using Intel vPro technology, organizations can
manage those systems throughout their entire
lifecycle while minimizing the need for deskside
assistance and support.
Bolstering security
Several Intel technologies help organizations
achieve the high levels of security they need for
Ultrabook devices to protect information and
maintain regulatory compliance. For example,
Intel vPro technology can help enhance the
security of Ultrabook devices by enabling remote
monitoring, diagnosis, repair and control. In
addition, Intel technologies such as Intel® Identity
Protection Technology (Intel® IPT), Intel® Trusted
Execution Technology (Intel® TXT), Intel® AES New
Instructions (Intel® AES-NI) and Intel VT can all help
contribute to creating a secure enterprise system.
Enhancing mobility
Intel technologies can also help deliver the
enhanced mobility that users need as they
frequently move between offices and conference
rooms, or out to customers’ facilities. For example,
Intel® Wireless Display (Intel® WiDi) technology
gives users a wireless connection to a large
monitor in the office or a large-screen TV within
a conference room, and allows easy switching
between them.
Evolution of the enterprise client experience
In addition, Intel Smart Connect technology helps
make sure employees have the latest information
at their fingertips—and the latest software patches
installed at all times. With Smart Connect, e-mail,
social media, patches, antivirus definitions and
other key data is updated while the Ultrabook
device is in standby mode.
Intel Rapid Start Technology helps ensure that
the Ultrabook device is ready to work as soon
as the user is. With Rapid Start Technology, the
Ultrabook device can go from hibernation to an
active state in just 7 seconds.
Ultrabook devices can also deliver the extended
battery life required by mobile employees;
many now can provide up to nine hours of
battery life before recharging. Some vendors
offer quick-charging technologies to fully charge
Ultrabook devices in minutes rather than hours.
These capabilities not only please users, they
also support enterprise green initiatives since
systems spend less time plugged in, complying
with tier 1 sustainability and corporate
responsibility commitments.
Delivering robust performance
In addition to providing a thin, lightweight form
factor with long battery life, Ultrabook devices
can deliver exceptional performance. Testing
using PassMark* software shows that Ultrabook
devices can deliver performance on par with or
better than many of the client systems currently
used for enterprises.
Most enterprises classify their end-user compute
devices into groups such as mainstream,
executive and engineering workstation devices
based on compute speed, functionality and cost.
Some enterprises have mainstream computers
that satisfy the requirements of the majority of
their workforce. These organizations might
add engineering, development or executive
classifications to support smaller numbers of
users with specific requirements.
With continuous improvements in technology,
the performance of computers in each category
increases regularly. As a result, organizations are
often able to dramatically improve performance
for the systems they deploy each year without
having to increase acquisition costs.
About the PassMark Rating
PassMark* software tests key system components
and then calculates overall performance by
weighting these component tests based on
how critical each component is in delivering
total system performance (see below). The
final PassMark Rating provides an overall
assessment of a computer’s performance in
general use—the bigger the number, the faster
the computer.
Test Suite
Weighting
Disk
20%
CD/DVD
9%
Memory
18%
3D Graphics
12%
2D Graphics
14%
CPU
27%
Total
100%
The PassMark Rating is calculated by using weighted
averages from individual system component tests.
2,500
Tested
Ultrabooks*
2,000
1,500
Workstations/
Engr
1,000
Mainstream
500
Executive
0
2005
2006
2007
2008
2009
2010
2011
2012
2013
2014
PassMark testing shows that Ultrabook devices deliver performance on par with or above many of the computers
used in enterprise environments
Tests conducted in 2013 on Dell Latitude 6430u*, Dell XPS 12*, HP Folio* 9470m, Lenovo ThinkPad X1 Carbon Touch*, Lenovo
ThinkPad T431s*, Lenovo ThinkPad Helix* and Microsoft Surface Pro* Ultrabook devices resulted in scores from approximately
1400 to 1800 depending on the processors and memory configured. Early models from 2014 with 4th generation Intel Core
vPro processors—including the HP EliteBook 820*, Dell Latitude 7240*, Dell Venue 11*, HP EliteBook 840 G1*, HP EliteBook
820*, HP EliteBook 810* G1, HP EliteDesk 800*, HP ZBook*, Microsoft Surface Pro 2*, Lenovo ThinkPad T440*, Lenovo
ThinkPad T440s*, Lenovo ThinkPad X1 Carbon* and Lenovo X240* showed a marked improvement in performance.
PassMark scores for these models ranged from 1540 to 2000.
Note that even the fastest-performing workstations of a few short years ago are no match for these and other
Ultrabook devices. As the tests show, Ultrabook devices can deliver strong performance and are well suited for all
but the most demanding computing requirements across the enterprise.
“Even the fastestperforming
workstations of a
few years ago are no
match for the latest
Ultrabook devices.
Tests show Ultrabook
devices can deliver
strong performance
and are well suited
for all but the most
demanding computing
requirements across
the enterprise.”
John J. Minnick,
Senior Director, Global STeP Team,
Innovation, Portfolio and Architecture,
Atos
Evolution of the enterprise client experience
11
Defining Ultrabook
specifications
“From an IT standpoint,
Ultrabook devices
meet the requirements
of a corporate mobile
platform refresh
standard. The devices
are made to be used
in mobile and office
environments,
designed for multiyear
refresh cycles, and
have manageability
and security built
into the platform.”
John J. Minnick,
Senior Director, Global STeP Team,
Innovation, Portfolio, and Architecture,
Atos
12
Defining Ultrabook
specifications
foldable, flip, swivel and detachable designs (sold
with a mechanically attached keyboard).
An Ultrabook is not just another PC form factor. In
fact, Ultrabook devices can come in a variety of
different designs, including clamshells, sliders,
Intel requires manufacturers to meet certain
specifications to market a laptop as an Ultrabook.
These requirements change with each release of
the Intel® Mobile Media Platform.
Ultrabook specifications
Platform
3rd generation Intel® Core™
vPro™ processor family
4th generation Intel Core
vPro processor family
Processor
• 3rd generation Intel Core vPro
processor family
• 4th generation Intel Core vPro
processor family
Form factor
• Weight: < 1.5 lbs.
• Slim design: < 18 to 23 mm thin
depending on screen size/
convertible
• Weight: < 1.5 lbs.
• Slim design: < 18 to 23 mm thin
depending on screen size/
convertible
• 2 in 1, tablet, all-in-one (AIO)
• Touch
Battery life (minimum)
• Up to 7 hours of battery life
• Greater than 10 hours of
battery life
Resume from
hibernation
(maximum)
• Resume from hibernation in
7 seconds or less
• Fast system resume from
hibernate in seconds (response
times vary according to
components and configuration)
Storage (minimum)
• 80 MB/s transfer rate
• 80 MB/s transfer rate
I/O
• USB 3.0
• USB 3.0
Software and firmware
• Intel® Identity Protection Technology • Intel Identity Protection Technology
Evolution of the enterprise client experience
Looking ahead
Looking ahead to future
Ultrabook experiences
The 4th generation Intel Core vPro processor–based
Ultrabook has made some significant steps toward
delivering a user-centric computing experience, but
this is really just the tip of the iceberg. Recently
introduced and future capabilities will further
enhance the Ultrabook experience.
Wire-free computing
Ultrabook devices can help enterprise employees
eliminate the mess of cords, dongles, docks and
cables that they must store and often carry
around. Intel® Pro WiDi—introduced with 4th
generation Ultrabook devices—can help users
connect with display panels, smart whiteboards
and even other PCs without a dongle or cable.
Future Ultrabook devices will also help eliminate
excess cables at the desk. Innovation in wireless
docking capabilities and high-bandwidth
technologies will enable users to wirelessly
connect to monitors and peripherals
automatically when they take Ultrabook devices
out of their bags and set them down.
In addition, these Ultrabook devices will help
reduce the need for power cables. Instead of
carrying around a bulky power brick, which is
often thicker than the computer itself, users will
be able to power Ultrabook devices simply by
setting it on an enabled charging surface or mat.
Safe, efficient and industry standards–based
charging technology can provide Ultrabook (and
other devices) with the power required.
Location and context
Business-relevant location and context-aware
computing will also play key roles in emerging
Ultrabook devices. New technologies will build on
the foundation established by today’s generation
of Ultrabook devices, which use Intel vPro
technology to offer indoor location-based service
capabilities. Industry momentum for proximity
services are driving the development of new
options to seamlessly, precisely and securely
determine where a system is located, whether a
user is present and what the user is doing.
Evolution of the enterprise client experience
These new capabilities will help create new
end-user and IT experiences that are more
dynamic and personal. Users will be able to find
and automatically connect to computing
resources (such as wireless displays) when they
walk into a room. They will benefit from simpler
log-in requirements when they are in the office
compared with working from a coffee shop.
IT groups will be able to protect data and
platforms based on the location and movement
of systems. New capabilities will help IT ensure
appropriate privacy controls are in place and
provide an auditable data trail.
User-centric data and platform security
Future Ultrabook devices will also help simplify
authentication. Business users today spend a large
amount of time typing and managing passwords,
and completing other security processes.
Eventually, long, complicated, typed passwords will
be replaced by a variety of sensors that determine
the user’s identity. Innovations in biometrics,
wireless and near-field “tap-to-authenticate”
capabilities, hardened location services, intelligent
SSD devices, and secure certificate and key
storage will enable vastly simplified multifactor
authentication solutions.
Collaboration and productivity
Future Ultrabook devices will help address hurdles
that impede collaboration and productivity. New
capabilities will help provide simple ways of
discovering nearby coworkers, directly and
securely connecting to devices, and using touch
and gesture interfaces to ease sharing. Users will
be able to more easily send a file to a person
across the table and link all of the touch-enabled
Ultrabook devices in a room with the shared smart
whiteboard to create a virtual workspace.
“Microsoft Windows 8
and Ultrabook
devices provide a
seamless platform for
mobile computing.
I can now be more
productive and
still access all my
corporate applications
without switching
between different
devices.”
Daniel G. Silverman,
Enterprise Architect,
WSDS – Workplace Services,
Atos
In addition, these Ultrabook devices will help
bring geographically remote colleagues closer
together by providing high-fidelity audio, noise
cancellation and clear HD-quality video.
Integrated depth sensing and 3–D cameras will
remove distracting backgrounds and allow users
to focus on conversations.
13
“A real transformation
of the computing
experience is upon
us—from the devices
themselves, to how
users interact with
them, to how they
connect to and
understand our world.
Changes like this don’t
happen overnight,
but the pace at which
end users will expect
(or demand) these
capabilities is going to
be much faster than
most IT shops are
prepared for. Getting
everyone to realize
the opportunities
ahead of them is the
critical first step.”
Conclusion
Learn more
Employee demands and enterprise needs are
evolving. Ultrabook devices can help address
those evolving needs, providing the performance,
flexibility and mobility that employees expect and
the security, manageability, connectivity and
cost-effectiveness that enterprises require.
Intel Ultrabook™ 2 in 1 Convertible—
The Device of Choice
intel.com/content/www/us/en/sponsors-oftomorrow/ultrabook.html
Atos has the expertise to help plan and deploy
enterprise Ultrabook devices to meet your
immediate and long-term requirements. We look
forward to talking with you about your particular
requirements, and helping you streamline solution
deployment and management.
Atos Workplace Services are dynamic,
comprehensive solutions designed to support the
most demanding business needs, increase agility,
facilitate collaboration and enhance the end-user
experience while reducing operational costs. Based
on industry-leading Intel technologies, Workplace
Services can help your organization move forward
during an era of rapid transformation.
For more information about Workplace Services,
please visit na.atos.net.
For more information on the Atos and Intel
relationship, please visit na.atos.net/en-us/home/
we-are/partners-alliances/intel.html
Evaluating Ultrabook Devices for
the Enterprise
intel.com/content/www/us/en/it-management/
intel-it-best-practices/evaluating-ultrabook-devicefor-the-enterprise.html
Ultrabook 2 in 1 TCO and Benefit Analysis
intel.com/content/www/us/en/enterprise-mobility/
vpro-ultrabook-convertible-tco-paper.html
Choosing the Right Intel Processor–based
Client System
intel.com/content/www/us/en/processorcomparison/how-to-choose-the-right-processor.html
Microsoft Windows* 8.1
windows.microsoft.com/en-us/windows-8/meet
Windows 8.1 Keyboard Shortcuts
windows.microsoft.com/en-US/windows-8/
keyboard-shortcuts#
Next-Generation Remote Management
www.intel.com/content/www/us/en/itmanagement/it-efficiency-next-generationremote-management-white-paper.html
Jeffrey Tripp,
Technology & UX Strategy & Planning,
PC Client Group – Business Client Platform Division,
Intel Corporation
14
Evolution of the enterprise client experience
Recent articles
Patrick Moorhead, “Intel IDF 2013: Does vPro
Turn The IT Department From Zero To Hero?”
September 9, 2013, www.forbes.com/sites/
patrickmoorhead/2013/09/09/intels-vpro-does-itturn-it-from-zero-to-hero/
Jeremy Laird, “If the PC is dead, what’s all this
innovation about?” February 15, 2014, www.
techradar.com/us/news/computing/if-the-pc-isdead-what-s-all-this-innovation-about--1222131
Pete Mortensen, “The Future Of Technology
Isn’t Mobile, It’s Contextual,” May 24, 2013,
www.fastcodesign.com/1672531/the-future-oftechnology-isnt-mobile-its-contextual
Brad Chacos, “The PC’s future has never been
brighter—because tablets are PCs too,” PCWorld,
May 30, 2013, www.pcworld.com/article/2040257/
the-pcs-future-has-never-been-brighter-becausetablets-are-pcs-too.html
Brooke Crothers, “Buying an ultrabook? Consider
the Windows 8 Metro factor,” July 18, 2012,
reviews.cnet.com/8301-33642_7-57475003-292/
buying-an-ultrabook-consider-the-windows-8metro-factor/
Evolution of the enterprise client experience
About Atos
About Intel
Atos SE (Societas Europaea) is an international
information technology services company with
2013 annual revenue of € 8.6 billion and 76,300
employees in 52 countries. Serving a global
client base, it delivers IT services in 3 domains,
Consulting & Technology Services, Systems
Integration and Managed Services & BPO, and
transactional services through Worldline. With
its deep technology expertise and industry
knowledge, it works with clients across the
following market sectors: Manufacturing, Retail
& Transportation; Public & Health; Financial
Services; Telcos, Media & Utilities.
Intel (NASDAQ: INTC) is a world leader in
computing innovation. The company designs and
builds the essential technologies that serve as the
foundation for the world’s computing devices.
For more information, visit: intel.com
Atos is focused on business technology that
powers progress and helps organizations
to create their firm of the future. It is the
Worldwide Information Technology Partner
for the Olympic and Paralympic Games and
is quoted on the NYSE Euronext Paris market.
Atos operates under the brands Atos, Atos
Consulting & Technology Services, Worldline
and Atos Worldgrid.
For more information, visit: atos.net
15
Explore Your IT Requirements
Atos solution architects build in value at each
level of operations.
For more information, call us at: (914) 881-3000.
Visit atos.net/workplace
atos.net
Atos, the Atos logo, Atos Consulting, Atos Sphere, Atos Cloud and Atos Worldgrid, Worldline and blueKiwi are registered trademarks of Atos Group.
May 2014
© Atos, 2014. All rights reserved.
This document and the information given are for the convenience of Intel’s customer base and are provided “AS IS” WITH NO WARRANTIES
WHATSOEVER, EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
AND NONINFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. Receipt or possession of this document does not grant any license to any of
the intellectual property described, displayed, or contained herein. Intel® products are not intended for use in medical, lifesaving, life-sustaining,
critical control, or safety systems, or in nuclear facility applications.
Intel® vPro™ technology is sophisticated and requires setup and activation. Availability of features and results will depend upon the setup and
configuration of your hardware, software and IT environment. To learn more, visit www.intel.com/technology/vpro
Ultrabook™ products are offered in multiple models. Some models may not be available in your market. Consult your Ultrabook manufacturer. For
more information and details, visit www.intel.com/ultrabook
Intel® Virtualization Technology requires a computer system with an enabled Intel® processor, BIOS and virtual machine monitor (VMM).
Functionality, performance or other benefits will vary depending on hardware and software configurations. Software applications may not be
compatible with all operating systems. Consult your PC manufacturer. For more information, visit www.intel.com/go/virtualization
No computer system can provide absolute security. Requires an Intel® Identity Protection Technology-enabled system, including an enabled Intel®
processor, enabled chipset, firmware, software and Intel integrated graphics (in some cases) and participating website/service. Intel assumes no
liability for lost or stolen data and/or systems or any resulting damages. For more information, visit ipt.intel.com. Consult your system manufacturer
and/or software vendor for more information.
Software and workloads used in performance tests may have been optimized for performance only on Intel microprocessors. Performance tests,
such as SYSmark and MobileMark, are measured using specific computer systems, components, software, operations and functions. Any change
to any of those factors may cause the results to vary. You should consult other information and performance tests to assist you in fully evaluating
your contemplated purchases, including the performance of that product when combined with other products. For more information go to
www.intel.com/performance
Intel® Wireless Display requires an Intel® Wireless Display-enabled PC, tablet, smartphone, compatible adapter, and TV. 1080p and Blu-ray* or
other protected content playback only available on select Intel® processors with built-in visuals enabled. Consult your PC manufacturer. For more
information, see www.intel.com/go/widi.
Intel® My Wi-Fi Technology is an optional feature and requires additional software and an Intel® Centrino® wireless adapter. Wi-Fi devices must be
certified by the Wi-Fi Alliance for 802.11b/g/a in order to connect. See www.intel.com/network/connectivity/products/wireless/mywifi.htm.
KVM Remote Control (Keyboard, Video, Mouse) is available only with Intel® Core™ i5 vPro™ and Core™ i7 vPro™ processors with Intel® Active
Management Technology activated and configured and with integrated graphics active. Discrete graphics are not supported.
No computer system can provide absolute security under all conditions. Intel® Trusted Execution Technology (Intel® TXT) requires a computer
with Intel® Virtualization Technology, an Intel TXT-enabled processor, chipset, BIOS, Authenticated Code Modules, and an Intel TXT-compatible
measured launched environment (MLE). Intel TXT also requires the system to contain a TPM v1.s. For more information, visit www.intel.com/
technology/security.
Intel® Smart Connect Technology requires a select Intel® processor, Intel® software and BIOS update, Intel® wireless adapter, and Internet
connectivity. Solid state memory or drive equivalent may be required. Depending on system configuration, your results may vary. Contact your
system manufacturer for more information.
Intel® Smart Response Technology requires a select Intel® processor, enabled chipset, Intel® Rapid Storage Technology software, and a properly
configured hybrid drive (HDD + small SSD). Depending on system configuration, your results may vary. Contact your system manufacturer for
more information.
Intel® AES-NI requires a computer system with an AES-NI-enabled processor, as well as non-Intel software to execute the instructions in the
correct sequence. AES-NI is available on Intel® processors. For availability, consult your reseller or system manufacturer. For more information, see
software.intel.com/en-us/articles/intel-advanced-encryption-standard-instructions-aes-ni/
No system can provide absolute security under all conditions. Intel® Identity Protection Technology requires an Intel Identity Protection
Technology-enabled system, including a 2nd gen or higher Intel® Core™ processor-enabled chipset, firmware and software, and participating
website. Consult your system manufacturer. Intel assumes no liability for lost or stolen data and/or systems, or any resulting damages. For more
information, visit ipt.intel.com.
No system can provide absolute security. Intel® Secure Key requires an Intel® Secure Key-enabled platform, available on select Intel® processors,
and software optimized to support Intel Secure Key. Consult your system manufacturer for more information.
1
rincipled Technologies, “Total Cost of Ownership: Save with a 2 in
P
1 vPro Ultrabook vs. Separate Laptop Plus Tablet,” commissioned
by Intel, July 2013, www.intel.com/content/www/us/en/enterprisemobility/vpro-ultrabook-convertible-tco-paper.html.
2
Ibid.
3
Intel® HD P4000 introduces 4 additional execution units going from
8 in the Intel HD P3000 to 12 in the Intel HD P4000. Optimized Intel
HD Graphics P4000 are available only on select models of the Intel®
Xeon® processor E3-1200 v2 product family. For more information,
visit www.intel.com/content/www/us/en/architecture-and-technology/
hd-graphics/hd-graphicsdeveloper.html.
4
ead more about enterprise Ultrabook devices in “Evaluating
R
Ultrabook™ Devices for the Enterprise,” www.intel.com/content/www/
us/en/it-management/intel-it-best-practices/evaluating-ultrabookdevice-for-the-enterprise.html.
No system can provide absolute security. Intel® OS Guard requires an Intel® OS Guard-enabled platform, available on select Intel® processors, and
an enabled OS. Consult your system manufacturer for more information.
Intel® Rapid Start Technology requires a select Intel® processor, Intel® software and BIOS update, and Intel® Solid-State Drive (Intel® SSD).
Depending on system configuration, your results may vary. Contact your system manufacturer for more information.
No computer system can provide absolute security under all conditions. Built-in security features available on select Intel® Solid-State Drives may
require additional software, hardware, services, and/or an Internet connection. Results may vary depending upon configuration. Consult your
system manufacturer for more details.
Intel does not control or audit the design or implementation of third-party benchmark data or Web sites referenced in this document. Intel
encourages all of its customers to visit the referenced Web sites or others where similar performance benchmark data are reported and confirm
whether the referenced benchmark data are accurate and reflect performance of systems available for purchase.
© 2014, Intel Corporation. All rights reserved. Intel, the Intel logo, Intel Core, Intel Identity Protection, Intel Virtualization Technology, Intel vPro, and
Ultrabook are trademarks of Intel Corporation in the U.S. and/or other countries.
*Other names and brands may be claimed as the property of others.