Great Western Ambulance Service NHS Trust AGM To be held on Tuesday 25 September 2007 at 9.30am-10.30am In the Conference Room at Jenner House, Chippenham Agenda 1 Welcome and Introduction Tony FitzSimons 2 Minutes of Previous Meeting, 7 September 2006 * Tony FitzSimons 3 Overviews from Chief Executive and Director of Finance Tim Lynch/ Karl Henderson (i) Presentation of Annual Report - 2006/07 (ii) Year Ahead - 2007/08 4 Open Forum Tony FitzSimons 5 Close Tony FitzSimons * Papers Attached Page 1 of 1 Meeting of Great Western Ambulance Service NHS Trust - AGM Held on Thursday 7 September 2006 at 2.00pm – 2.30pm In the Conference Room at Jenner House, Chippenham Minutes Present: John Christensen (in the Chair) Chris Davidson Tony FitzSimons Karl Henderson John Higginson Tim Lynch Liz McLoughlin Judy Saunders Steve West Chair Non Executive Director Non Executive Director Director of Finance Non Executive Director Chief Executive Non Executive Director Director of HR Director of Operations GWAS GWAS GWAS GWAS GWAS GWAS GWAS GWAS GWAS In attendance: Deborah Clarke Avon Sector Tony Hawkings Avon Sector Anne Keat Wiltshire Sector Roger Mills Wiltshire Sector Mervyn Monks Wiltshire Sector GWAS PPI Forum GWAS PPI Forum GWAS PPI Forum GWAS PPI Forum GWAS PPI Forum Sue Stove Executive Assistant GWAS Leo Doyle Ossie Rawstorne Non Executive Director Clinical Director GWAS GWAS Apologies: Action 1 Apologies These were noted. 2 Introduction and Welcome The Chair introduced himself and welcomed everyone to the meeting. 2.1 He formally asked the Chief Executive to thank all the staff who took part in the demonstrations and presentations in the morning. Page 1 of 3 Action 3 4 2.2 He wished to thank to Debbie Pugh-Jones, Communications and PR Manager, for her work on the Annual Report 2005-06. 2.3 He thanked the volunteers and the public for their involvement and support for the day. 2.4 The Chief Executive also wished to publicly thank all Great Western Ambulance Service staff for their help and contributions. Overview from Chief Executive 3.1 TL updated the AGM on the appointment of the Executive Directors, who had either already taken up their posts or will be doing so by the end of October. 3.2 The Executive Team will focus on three key areas: • Estates: Reviewing the Trust’s estate, with a view to reducing the amount of estate held by Great Western Ambulance Service. • Communication rooms: There are currently three communication rooms, which need to be used differently and as a result the Trust may then need less of them. • Workforce: The Trust are developing more Emergency Care Practitioners (ECPs). Also the implementation of Agenda for Change (the terms and conditions for NHS staff) will have repercussions for the Trust. 3.3 TL updated the AGM on the implementation of Call Connect. This will have a negative impact on performance figures by as much as 20%, due to the way in which response times will be monitored, once it is implemented. 3.4 The Trust has set up a Performance Improvement Plan to review how the Trust operates its services for external delivery. 3.5 The Chair acknowledged that there would be problems and issues for Great Western Ambulance Service to deal with and that therefore the Trust wants to be open, so that stakeholders can understand this when working together in the future. 3.6 Finally, TL thanked everyone for their interest in and support for the day. Overview from Director of Finance 4.1 The Director of Finance confirmed that it is the responsibility of Great Western Ambulance Service to undertake and issue the Annual Report on behalf of the three predecessor Trusts. 4.2 KH briefly outlined the final accounts position of the three predecessor Trusts summarised in the annual report. KH noted that Page 2 of 4 Action the accounts for the former Wiltshire Ambulance Service are in draft form, as they have not yet been confirmed and closed by the external auditors. KH commented that the accounts presented today are accurate at this point in time, but the final version will vary slightly as the Wiltshire Sector accounts are completed. 4.3 5 KH then presented an update on the current financial situation. • The Executive and Non Executive Directors are in the process of reviewing services to ensure they are delivered effectively and cost efficiently. • The Trust is actively looking to manage management and administration costs. • The new Trust will take on liability for a deficit of £1.3m, from the previous three ambulance services, which will increase to £1.4m when an NHS ‘penalty’ is applied. • Further cost pressures will arise during the year as a result of the merger, for example the Southern Ambulance College. • There will be necessary IT costs incurred in 2006/07 in order to meet the requirements of ‘Taking Healthcare to the Patient’ and ‘Call Connect’. 4.4 KH thanked all those members of the public who had made donations to the Charitable Funds of the three previous Trusts and confirmed that there is a new Charitable Fund for Great Western Ambulance Service. 4.5 The final versions of the Annual Reports will be published on the Trust website. TL TL Open Forum 5.1 Tony Hawkings - Avon Sector PPI: - Do ambulance staff have the necessary back up when they have to make decisions? TL acknowledged the point raised and the need of clinical staff for training and support to help ensure they have appropriate assessment skills. 5.2 Roger Mills - Gloucestershire Sector PPI: - If a member of the public makes a call on a mobile phone, does the Service have the facility to locate the caller? TL pointed out that this works well in cities, due to the number of masts. However, Great Western Ambulance Service does not have the technology to locate callers, but the police do and in an emergency, the Trust could use their facilities. He also pointed out that control room staff are very good at talking to callers, asking them where they are going from / to and what they have seen on the way e.g. any particular buildings, landmarks. Page 3 of 4 Action 6 Close 6.1 It was confirmed that the Board accepted, adopted and approved the Annual Accounts 6.2 The Chair thanked everyone for coming to the Awareness Day and the AGM. Page 4 of 4