Quick Help for Professional and Personal PC-Based Scan Tools Ver. X2 EASE Diagnostics 04/04/2014 1 Copyright This document and accompanying software are copyrighted and all rights are reserved by EASE Simulation, Inc. Copying of this document or software for other than backup purposes is illegal. No part of this document and accompanying software may be reproduced, translated, stored in a retrieval system, or transmitted in any form by any means, electronic, mechanical, photo reproductive, recording, or otherwise without the expressed prior written permission of EASE Simulation, Inc. All products and trade names described within are mentioned for identification purposes only. No affiliation with or endorsement of the manufacturer is made or implied. Product names appearing in this guide are registered trademarks of their respective companies. Information furnished by EASE Simulation, Inc. is believed to be accurate and reliable. However, EASE Simulation, Inc. assumes no responsibility for the use of such information or for any infringements of patents or other rights of third parties that may result from its use. No license is granted by implication or otherwise under any patent rights of EASE Simulation, Inc. No representation or warranties regarding the fitness of this document for any use are made or implied by EASE Simulation, Inc. We reserve the right to revise this document or make any changes in the specification of the product described therein at any time without notice and without obligation to notify any person of such revisions or change. TRADEMARK ACKNOWLEDGEMENTS EASE and EASE Scan Tool are trademarks of EASE Simulation, Inc. GM is a registered trademark of General Motors Corporation. Microsoft Windows is a registered trademark of Microsoft Corporation. IBM is a registered trademark of International Business Machines Corporation. Intel Pentium is a registered trademark of Intel Corporation. All other trademarks are property of their respective owners. EASE Scan Tool Quick Help Copyright (C) 2014 EASE Simulation, Inc. All rights reserved. Printed in the United States of America. 04/04/2014 2 Table of Contents Launcher Description……………………………………………………………………. 5 Main Task Menu Description……………………………………………………………. 6 Scan New Vehicle Information Center…………………………………………………... 7 Safety Precautions and Connection Instructions………………………………………… 8 Select a Signal Set……………………………………………………………………….. 9 Communication Link Status Information Center………………………………………. 10 MenuBar Description…………………………………………………………………... Sub-MenuBar Description……………………………………………………………... 11 12 Technician Login Button………………………………………………………………. 13 DataGrid DTC Button………………………………………………………………………... 14 Button…………………………………………………………………………….. 15 DTC Button for Ford EEC-IV (OBD-1)……………………………………………….. 16 Inspection and Maintenance (I/M) Button……………………………………………... 17 Mode $06 Button……………………………………………………………………….. 18 Snapshot Button………………………………………………………………………… 19 Meter Button……………………………………………………………………………. 20 Graph Button……………………………………………………………………………. 21 Record Button…………………………………………………………………………... 22 Playback Recordings Button……………………………………………………………. 23 Data Logger Button……………………………………………………………………... 24 Data Logger Configure Window……………………………………………………….. 25 Data Logger Retrieve (Download) Window …………………………………….……….. 26 04/04/2014 3 Custom Reports Button…………………………………………………………………. 27 Libraries Button………………………………………………………………………… Periodic Data Rate (WARP, GM OBD-2 Only) Button………………………………….. 29 Mode $09 Button…………………………………………………………………………30 Comparative Data Button…………………………………………………………………31 04/04/2014 4 28 Launcher Description The Generic Scan Tool will display at least 15 Emissionsrelated parameters, on any U.S. or European OBD-II Compliant vehicle. In most cases, more than 20 parameters are displayed; Including WideRange Oxygen Sensors, and their Equivalence Ratios (AirFuel Ratios) found on 1998 and newer LEV Toyota’s and Lexus’s, and Mode $06 monitor Start Here… The USA ManufacturerSpecific Scan Tools are listed here. OBD1 Tools are in Red No cartridges, and no more fumbling for “Circuit”- Keys! The EASE Scan Tool connects to vehicles the first time, every time! Including the newest, and most sophisticated protocol: CAN! (Controller-Area Network) All vehicles 1996 and newer will connect using this If problems connecting to a vehicle should occur, and the vehicle is1996 or newer, troubleshoot the connection using the Generic OBDII Scan Tool. This is where you select the group of tools to launch The EASE Enhanced Scan Tools will display more than 440 parameters on some models. Enhanced meaning that the data displayed is manufacturer-specific, and not the data that is mandated emissions-related data. These parameters are typically what the vehicle manufacturers use for diagnosis and troubleshooting when engineering and manufacturing vehicles. The EASE Scan Tool also displays as many as 117 parameters at once! (Depends upon screen resolution configuration) The EASE Generic Scan Tool displays all of the information necessary to diagnose and repair emissions-related issues on vehicles that are 1996 and newer. 04/04/2014 5 Main Task Menu Description In order to retain various user Information, you must first log-in to the EASE Scan Tool. This allows for retention of user-specific information, such as notes and parameters groups. Want to validate a problem, or simply connect to the vehicle in order to retrieve and clear Diagnostic Trouble Codes? Click here for fast connection to the vehicle! Already entered specific information, such as owner, technician and vehicle? Click here to use this Information again when re-scanning! Scanning a new vehicle for the first time? Need to keep track of owner, technician and vehicle information? Click here to get started! Servicing a vehicle for a repeat problem? Hopefully, a recording of the information was captured from the last service. Immediate access to specific vehiclerecordings and history information is available by clicking here! 04/04/2014 Similar to an airplane’s TRANSPONDER, the Data Logger collects a vehicle’s information and stores it for later analysis. Once used, the Data Logger is downloaded using the EASE Scan Tool software, and all information can be analyzed using the Scan Tool. 6 Scan New Vehicle Information Center This button above, which is on the Main Task Menu, opens the screen below. This is the window that gathers information about vehicles that have not yet been scanned with the EASE Scan Tool. Always entering the information on this screen is useful for tracking scanned vehicles. Entering unique information such as the license plate number is good for finding a specific vehicle later. Track the VIN by entering it here. Select vehicle options in this window. Other options such as Make, Model, Engine size, etc. will be available on the following screens. Enter license information here. Track by owner or technician here. Enter odometer and Vehicle Number here. Useful for tracking fleet vehicles. 04/04/2014 Click this button to move to the next Vehicle option. Just remember that vehicle has been scanned before? Find it by clicking here. Add notes to the serviced vehicle. Then there is a history file available for reference when the vehicle returns for the next service! 7 Safety Precautions and Connection Instructions EASE takes great pride in assuring that the shop environment is a safe environment for all of its valued customers. Please take a moment to review the safety information that is displayed here, and in the Scan Tool. EASE asks that you ensure the highest levels of safety at all times for yourself, and your fellow technicians and friends. When finished, click ‘OK’. 04/04/2014 8 Select a Signal Set A signal set is simply the name of the computer that is on a particular vehicle that you wish to connect to using the Scan Tool. Depending on the vehicle, and the capabilities of the Scan Tool, the list of connection options can be extensive. Acronyms are commonly found here in the “Select Signal Set” list. They are used to describe different computer modules on a vehicle. Acronyms such as PCM (Powertrain Control Module), ECM (Engine Control Module), ABS (AntiLock Brake System), RWAL (Rear-Wheel Anti-Lock), SRS (Supplemental Restraint System), SIR (Supplemental Inflatable Restraint), SDM (Sensing Diagnostic Module) and TCM (Transmission Control Module) are he most common, since these systems are highest priority. After selecting the module to connect with on the vehicle, click the ‘OK’ button. Those with acronyms such as MSM (Memory Seat Module), IPC (Instrument Panel Cluster), GEM (Generic Electric Module), SRIM (Smart Remote Indicator Module), and PLGM (Power Liftgate Module) are not scanned as frequently. 04/04/2014 9 Communication Link Status Information Center The animation shown here on the left of the screen provides a quick visual indicator of connection status of the Scan Tool software to the vehicle. Two cables indicate that the connection has not yet occurred. A stream of arrows from the vehicle to the computer indicates that a connection has been established. How is the Scan Tool software configured to communicate with the Vehicle? Connection options are found right here. Be certain to choose the correct interface model, and COM port! If using Wireless, the configuration options such as IP Address 04/04/2014 This window summarizes the connection status of the EASE Scan Tool Software to the EASE Vehicle Interface, and the vehicle’s computer. There may be times when the correct connections are configured, but the Scan Tool software needs to be reset. To reset connections to the vehicle, Click Here. and Port Settings are found here. If the Scan Tool should lose connection with the vehicle, the ‘Save’ button becomes enabled. This allows the option to save any previously scanned vehicle data, instead of losing all of the information. When the Scan Tool has connected to the vehicle computer system, and gathered enough information, the “OK” button becomes enabled. Click here to proceed to the DataGrid. 10 The connection status of the Scan Tool software is provided right here. Be certain to observe the ‘Cable Status’ field. If the Status is ‘Disconnected ‘ then doublecheck all of the configurations in the Scan Tool software. This indicates that the software cannot detect the EASE Vehicle Interface Hardware. Connection Help is always close by then you need it. Click here if having trouble connecting to a vehicle’s computer system. MenuBar Description This button opens the ‘Main Task’ Menu. Think of this as the ‘HOME’ button. This button displays the DataGrid, which shows the framework of information from the vehicle. This button opens the ‘Communication Link Status’ window. Click here to check connection. This button opens the METERS display. This displays data larger, and also shows MIN/MAX/AVG values, and bar graphs. Click here to view the test results of Specific Monitored Systems. (Mode $06) Click here to view Mode 9 data 04/04/2014 Click here to open the line graphs for the information on the DataGrid. Click here to Read and Clear Trouble Codes. Click here to view snapshot and Freeze Frame information. (Mode $02) Click here to start making a recording of vehicle scan data. Click here to compare vehicle data to reference values. Click here to open a saved file / archive of recorded vehicle data. 11 Click here to view the results of the Oxygen Sensor Monitor Test (Mode Click here to view the statuses of the Inspection / Maintenance Monitors. (Mode $07) Click here to download information from or configure an EASE Data Logger. Click here to create, view and print Professional Diagnostic reports. Click here to open any of the extensive reference libraries. Sub-MenuBar Description Click here when using Manufacturer-Specific Scan Tools to use BiDirectional Controls. Click here to view the green or ‘Unlocked’ parameters. Green parameters are only sampled when they are in view on the grid. This button shrinks the “DataGrid” to allow for less viewing of parameters. Click here to remove parameters from the Grid. This button doubles the size of the DataGrid by adding another column. Click here to put the DataGrid into “Double Column” mode. 04/04/2014 Click here to login to the Scan Tool. This provides access to many user-defined features! Click here to view the red or ‘Unsupported’ parameters. Not every vehicle provides information for every parameter available. The Scan Tool removes the ‘Unsupported’ parameters from the Green group, and places them here, so that they are not sampled again. Click here to view the yellow or ‘Locked’ parameters. Green parameters can become yellow, by double-clicking on them. Locked parameters are ALWAYS sampled, whether in view on the grid or not. This button expands the “DataGrid” to allow viewing of more parameters. Click here to add another parameter to the Grid. Use these buttons to find a specific PID. Click here to set sample intervals for Generic parameters. (Available ONLY in the GENERIC Scan Tool). This button locks and unlocks parameters, depending on which group is selected. If green are selected, this button will lock parameters, making them part of the yellow group. If they are yellow, this button will unlock parameters, making them a part of the green group. 12 This button saves changes to the existing user-defined parameter group if any changes have been made. This button is UserSpecific, and is only active when a User is logged in. This button allows for saving the current active parameters as a User Defined Parameter set. - Technician Login Button Click on this button to Login to the Scan Tool. Establishing and using the Login feature provides access to the many custom features of the Scan Tool. After clicking on the ‘Login’ button, a user listing will appear. Click on the “New…” button found in the upper-right of this window to create a new User login name. Type your preferred User Name in this field, and click ‘OK’ If you’re anxious to get started, simply click on the ‘Login’ button after selecting the User Name created. Working under this login saves user-specific preferences in the Scan Tool. After creating a User login, protect it with a password! 04/04/2014 13 - DataGrid Button After communication is established between the vehicle and the software, the software opens to the Real Time Data Grid Screen. This screen contains a data grid for vehicle data parameters to be viewed while updating in real time. The order in which the Scan Tool asks the vehicle for information is listed here, in the left column. Want to sample parameter #12 BEFORE parameter #7? 04/04/2014 Then, simply select the parameter, and click on the ‘Reorder’ buttons, to shift the parameter to a new position. It will then sample before or after other parameters, based on what position it is relocated to. 14 This button, ‘Setup’ provides display setup options, and a unit conversion feature. (English to Metric) - DTC Button A Diagnostic Trouble Code or DTC is detected and set when one of the monitored devices is not functioning properly. On OBD-II vehicles there are two different types of DTCs: Stored and Pending. Need a LARGE DTC view? Click Here! Make Make sure sure to to scan scan all all modules on vehicle the vehicle odules on the for for Trouble Codes! Click here to start scanning! DTC’s are listed here. Pending DTC’s have not yet matured to ‘Stored’ status. If they do, they will illuminate the ‘Check Engine’ light! Want to Clear the DTC’s? Click here. Click Here to jump right to Freeze Frame Data! Instantly place all DTC’s on the Custom Diagnostic Report for archiving or printing! Click here! The ‘MIL’ Status box displays the ‘MIL Commanded Status’. If this says ‘MIL ON’ and the light on the dashboard is off, check to see if the bulb has burned out. 04/04/2014 15 - DTC Button for Ford EEC-IV (OBD-1) FORD EEC-IV (OBD-1) vehicles have a different method of displaying DTC’s. Running one of two tests must first capture the DTC’s. These tests are the KOEO (Key-On Engine Off) or KOER (Key-On Engine Running) tests. After the tests complete, the DTC’s are displayed. After capturing EEC-IV trouble codes, clear them by clicking here! After selecting which Trouble Code test to perform here, click the ‘RUN’ button to start checking for Codes! After clearing the EEC-IV Codes, they will still be displayed in this window, should you wish to save them to a report. If not, click here to erase 04/04/2014 16 When done on this screen, click here to close. - Inspection and Maintenance (I/M) Button This screen displays the statuses of the Inspection and Maintenance Monitors. These monitors determine vehicle readiness when scanning for emissions-related issues on an OBD-II vehicle. It is important to know that clearing DTC’s also resets the readiness statuses of these monitors. This will require that the vehicle be driven to complete these monitors. The procedure to restore these individual monitors is called a Drive Cycle. Drive Cycles are manufacturer-specific, and require unique vehicle conditions in order to run correctly. The individual monitor results are displayed by an icon in the left column, and a status message in the right column. If a ‘Not Completed’ message is displayed, then the monitor must be run through it’s Drive Cycle. Vehicle-Specific OBD-II Information is displayed in these windows. The OBD Support level helps determine which version of OBD-II software the vehicle uses. The ‘Fuel System Statuses’ windows show whether or not the fuel system is using the Oxygen Sensors as feedback for fuel control. (Closed or Open Loop) 04/04/2014 17 - Mode $06 Button Mode $06 provides access to the specific test results of continuously-run and noncontinuously run OBD-II monitors, not just the monitor’s test statuses. Mode $06 information requests are often most useful for tracking the misfire patterns on certain manufacturer vehicles. By definition, Mode $06 data is for tracking ‘Specific Monitored Systems’, such as the misfire monitor, and component monitor. These tests are broken down into 2 parts. They are TID (Test ID) and CID (Component ID) Each manufacturer-specific TID will be composed of several specific CID’s. To run a Mode $06 test, simply click on the ‘Mode $06’ button on the toolbar. This will start a Generic scan for Mode $06 data. To access manufacturer-specific Mode $06 information, click on the manufacturer of the vehicle under test, and click on the ‘Rescan’ button to scan the vehicle again. Scroll through the pages of Mode $06 data by clicking on the page scroll buttons found here. As many as 24 pages can be displayed per vehicle, so be sure to check! 04/04/2014 18 - Snapshot Button The ‘Snapshot’ button provides access to DTC Freeze Frame data as well as customizable, user-defined Freeze Frame data ‘Snapshots’. Each time a DTC is set, there is specific data that is also stored to help diagnose when and why the DTC occurred. EASE has taken this concept one step further by allowing the Scan Tool user to create their own data ‘Snapshot’ groups, and capture them as often as necessary. If snapshots have been taken, view the individual information corresponding to each snapshot by choosing the buttons found here. Choose which groups of parameters can be used to take snapshots by clicking here, on the ‘Setup’ button. 04/04/2014 19 - Meter Button The Meter button provides a larger display of captured vehicle data. This is useful for viewing the scan data from a significant distance from the display device. Other features built in to the meters include parameter MIN, MAX and AVERAGE values, and configurable Bar Graphs! Click on any one of the tabs on the top of the Meters view(s) to display the layouts seen here. 04/04/2014 20 - Graph Button The graphing capabilities of the EASE Scan Tool provide in-depth plotting of any captured vehicle parameter. Using this feature is a must-have when diagnosing vehicles. You’ll soon wonder how you lived without it! Print the graph that is in view by clicking here, on the ‘Print’ button. The controls found on the bottom of the graph provide easy manipulation of the graph data during playback, including playback scrolling, zoom, and pause/play. Scale the displayed graph data to fit its graph by clicking here. 04/04/2014 Choose to display the graph by frame, or by time! Clicking on the clock shows time. The filmstrip, by frame. 21 Add or remove graphs by clicking on the ‘Plus’ or ‘Minus’ buttons, found here. Use the playback cursor to scroll through the progress of the recording or scan to precisely pinpoint and compare various parameter data from the vehicle. Click and drag to move the cursor left or right. - Record Button The record button provides a means to allow live vehicle scan information to be captured and then reviewed at a later time. The amount of record time is limited only by the size of the Hard Drive on the computer being used. When the ‘Record’ button is clicked, the window below is displayed, showing the available amount of record time, based on available free hard drive space. Click here to instruct the software what to do if a recording is lengthy enough to consume the amount of available drive space. ‘Stop when Full’ will stop the recording, and ‘Loop’ will record over the beginning frames of the recording. 04/04/2014 22 Click the ‘OK’ button to start recording! - Playback Recordings Button Clicking on the Playback Recordings Button opens the screen seen below. This screen lists the available recordings for the vehicles that have been scanned by the Scan Tool. There are 2 options for displaying the available recordings: by vehicle, or by displaying a master list of all available recordings. Simply click on the tabs! This section lists the vehicles that have been scanned by the Scan Tool program. This aids in searching for specific recordings. This section lists all of the available recordings for the vehicle selected from the list above. Share vehicle recordings with your friends and other Technicians. E-mail scan information and exchange data. Collect known good recordings to compare to problem vehicles. Build a vehicle recording library. All this can be done by Importing and Exporting vehicle recordings. Export a recording to share. Import a shared vehicle recording, and play it back as if the car had been scanned on your very own computer! 04/04/2014 23 - Data Logger Button Clicking on the Data Logger button opens this window. One of two choices is now available. Data Logger configuration, or Data Logger download. Clicking on either of these opens new windows with even more choices! Clicking on the ‘Retrieve Recorded Data’ button opens the window below. Skip to page # 25 for more information on this window. Clicking on the ‘Configure Data Logger’ button opens the window below. Skip to page # 24 for more information on this window. Vehicle Unit. OBD 1 and OBD 2 Compatible! Ask the vehicle owner to push the yellow, green and blue buttons when intermittent problems occur. This will make marks in the vehicle recording for fast searching! 04/04/2014 24 Data Logger Configure Window Each color button on the Data Logger can have a specific purpose. Either makes a mark in the vehicle Recording (Marker), or capture a certain set of vehicle parameters while recording (Snapshot). Turn on this feature by clicking in the checkbox. This captures specific parameters when DTC’s are detected! Keep track of multiple Data Logger recordings. Name each Recording Session here. View status information of the Data Logger while it is connected to the computer, such as remaining free memory, remaining record time, Data Logger version, and more! Choose to have the vehicle owner capture multiple groups of parameters with the press of a button! Select the parameter groups here. If the Data Logger is not responding in the status window, try selecting another COM port. It is possible that the Data Logger is connected to a different port! 04/04/2014 Utilize the user-rich features of the Scan Tool by selecting user-specific parameter groups in the Data Logger. First, you must have a User Name, and be logged in. Click Here Completed configuring the Data Logger? Send the configurations to the Data Logger by clicking here. The Data Logger will only be ready to record once it has been configured properly! 25 Data Logger Retrieve (Download) Window Multiple Vehicle recordings will be listed here. Choose one or several for download, and playback! Playback vehicle recordings from a Data Logger without saving them to the hard drive if your computer. Click Here! 04/04/2014 Save individual vehicle recordings from a Data Logger Click here to save one at a time. Download and save multiple vehicle recordings from a Data Logger at once! Click here! 26 Finished downloading? Erase all vehicle recordings from the Data Logger memory, and get ready to record more! Click here! Close the Data Logger download window by clicking here. - Custom Reports Button Clicking on the ‘Reports’ button opens a report configuration screen. This provides the User with options for items that are to be displayed on a diagnostic report. Select / Deselect all of the checkboxes by clicking on the “Capture All” or “Clear Captures” buttons. Edit other report information here by clicking on these buttons. Select which items to include in the Vehicle Diagnostic Report by clicking on the checkboxes found here. Use these buttons to preview the created Vehicle Diagnostic Report. Once viewed, choose to save or print! 04/04/2014 27 - Libraries Button Clicking on the ‘Libraries’ button opens a library launcher. There are 3 libraries to choose in the EASE Scan Tool. DTC, Acronym, and Parameter. Clicking on any one of these buttons will open their respective libraries. Browse through a DTC library covering 29 Vehicle Manufacturer’s Specific Trouble Codes, straight from the OEM’s! 12,095 (And Growing) code descriptions should keep you busy for a while! The extensive Parameter library lists 138 (And Growing) Generic Parameters Add specific notes to EVERY DTC in the library for later reference!!! 04/04/2014 28 Never wonder what abbreviations and acronyms actually mean again! 2,073 definitions provide a wealth of information! - Periodic Data Rate (WARP: GM OBD-2 Only) Button The button shown above is only available in the GM-OBD2 Program. This feature is only available on OBD-II General Motors Vehicles. What this button does is switch on and off the High-Speed sampling rate of the EASE Scan Tool, on GM vehicles. With this feature enabled, parameter sample speeds of up to 40 samples per second can occur! This is quite respectable, since average response time for normal OBD-II data from a vehicle is approx. 10 samples per second. WARP can also be set to sample at 20 and 10 samples per second. 40 samples per second is very useful when fine-tuning performance vehicles. Also, it is important to know that not all 1996 General Motors vehicles can utilize this feature. 04/04/2014 29 - Mode $09 Button Mode $09 is used to retrieve vehicle information. Among others, the following information is available: • VIN (Vehicle Identification Number): Vehicle ID • CALID (Calibration Identification): ID for the software installed on the ECU • CVN (Calibration Verification Number): Number used to verify the integrity of the vehicle software. The manufacturer is responsible for determining the method of calculating CVN(s), e.g. using checksum. • In-use performance counters o Gasoline engine : Catalyst, Primary oxygen sensor, Evaporating system, EGR system, VVT system, Secondary air system, and Secondary oxygen sensor o Diesel engine : NMHC catalyst, NOx reduction catalyst, NOx adsborber Particulate matter filter, Exhaust gas sensor, EGR system, VVT system, Boost pressure control, Fuel system. 04/04/2014 30 - Comparative Data Button This screen will gather data from the connected vehicle and compare that data to reference values. 04/04/2014 31