ACCREDITATION CRITERIA FOR CONSTITUENT
PROVIDERS FALLING WITHIN THE PRIMARY FOCUS OF
THE LGSETA
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PREAMBLE
This criteria document has been developed in line with the SAQA policy for the
Accreditation of Providers by ETQAs. It should be read in conjunction with the
SAQA publication: “Criteria and Guidelines for Providers”. It is in no way
attempting to deviate from the current SAQA policy requirements in respect to
the Accreditation of Providers.
The criteria document attempts to provide a common understanding and
application of the Criteria for the Accreditation of Providers by the LGSETA. It
includes further evidence requirements that would ensure compliance to policy
requirements in the accreditation of providers.
ETD providers who comply with the policy requirements and meet the criteria
requirements as stipulated will be accorded a status of
Full Accreditation for a period not exceeding 3 years. This status will
be awarded to an ETD provider who meets all the requirements as
stipulated in this document.
Provisional Accreditation for a period not exceeding 1 year. This
status will be awarded to an ETD provider who meets the minimum
requirements as stipulated in this document.
The LGSETA assumes a developmental approach in its accreditation process to
assist providers to address non-compliances to the requirements and work
towards the attainment of an accreditation status.
It is therefore envisaged that this document would assist in ensuring effective,
efficient and economic maintenance of ETD quality standards within local
government.
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** = Minimum requirements for Provisional Accreditation
1. **PROVIDER DETAILS
Name of Provider
Type of Provider e.g. Private, Public (DoE registration/centre no. required if FET,
HET, etc.), Workplace, etc. Where applicable, registration with a recognized
professional Body will be required (e.g. RTMC, CPE, etc.)
LGSETA Reference Number
Type of Application (e.g. accreditation, extension of scope, etc.)
Primary Focus SETA ETQA
Provider Accreditation Status (if applicable)
Provider Accreditation Number (if applicable)
Provider Accreditation Period (if applicable)
Province, City, Town, Suburb, Municipality
Business Premises e.g. Owned, Leased, other
Training Premises e.g. Owned, Leased, other
Location of Business/Training Premises e.g. Residential Area, Business
Complex, Industrial or Other
Contact Details e.g. Physical Address, Postal Address, Telephone No. ,
Fax Number, E-mail
Contact Person(s)
o Position in Organisation
o Telephone Number
o Fax Number
o Cell Number
o E-mail
2. **LEGAL AND FINANCIAL STATUS
Registration Name of Provider
Trading Name of Provider
Registration Number of Provider
Core Business as per legal registration
Period in Current Business
Nature of Provider (Proof to be attached), e.g.
o Private Company (Pty Ltd)
o Government/Public Entity
o Closed Corporation (cc)
o Sole Proprietor
o Other
SARS Registration Number (Proof to be attached)
Tax clearance certificate (Proof to be attached)
Tax Exemption Certificate (Proof to be attached)
If an Established Provider (Proof to be attached)
o Audited Financial Statements
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o Cash Flow
o Balance Sheet
Emerging Providers (Proof to be attached)
o Financial Statements
o Projected Cash Flow
Proof of Solvency (Proof to be attached) – e.g Letter from an accounting
firm
Occupational Health and Safety (OHS) Compliance (Proof to be attached)
e.g. Certificate, Letter, etc.
3. **HUMAN RESOURCES
**Company Profile with Organogram reflecting all positions and the names
of employees (temporary/permanent)
Number of permanent employees - Management, Administration, Support
staff or other
Pro-forma contract for permanent employees (Copy to be attached) –
Management, Administration, Support staff or other
Number of contract and/or temporary employees (Copy to be attached)Management, Administration, Support staff or other
Pro-forma contract for contract/ temporary employees (Copy to be
attached) - Management, Administration, Support staff or other
4. **QUALITY MANAGEMENT SYSTEM
Vision
Mission
Values
Quality Objectives
Core Business Functions and Processes
Business Plan
Quality Management Policy Statement
Quality Management Review Mechanisms
Quality Management Representative(s)
4.1 **ORGANISATIONAL POLICIES AND PROCEDURES
(Emerging Providers should at least provide policy and procedure statements,
and process flows)
**Human Resource Management Policy and Procedures
**Financial Management Policy and Procedures
**Administration Policy and Procedures
Occupational Health and Safety Policy and Procedures
Marketing, Communication & Customer Service Policy and Procedures
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4.2 LEARNING DEVELOPMENT AND DELIVERY POLICES AND
PROCEDURES
(Emerging Providers should at least provide policy and procedure statements,
and process flows)
**Learning Programme Design and Development Policy and Procedures
**Assessment Policy and Procedures
**Moderation Policy and Procedures
**Learner Appeals Policy and Procedures
**Learner Support Policy and Procedures
Recognition of Prior Learning Policy and Procedures
Certification Policy and Procedures
5. **LEARNING PROGRAMME EVALUATION
5.1 **LEARNING PROGRAMME ALIGNMENT TO QUALIFICATION(S)
AND/OR UNIT STANDARD(S)
**Title of Learning Programme(s) Evaluated
**Overall Outline of the Outcomes of Training
**Purpose and Focus Area of the Learning Programme against the
Purpose of the Qualification and/or Unit Standards
**Alignment of the Learning Programme to Critical Cross Field Outcomes
and Exit Level Outcomes
**Alignment of the Learning Programme Outcomes to the Unit Standard(s)
Specific Outcomes, Assessment Criteria
5.2 **LEARNER ENTRY, GUIDANCE AND SUPPORT
**Identified Target Group for the Programme
**Learner Admission and Entry Requirements
Learner Registration Process
**Fee Structure for the programme
General Communication Channels
Programme Orientation/Induction Process
Career Orientation/Guidance
**Pre-assessment of Learners
**Identification and Provision of Support to Learners with Special Needs
(e.g. learning and physical disabilities, etc.)
**Remedial Intervention (e.g. re-assessments, re-training, etc.)
Provision of Counseling Services
Learner Satisfaction/Feedback Survey
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5.3 MANAGEMENT OF EXPERIENTIAL LEARNING
(Compulsory for workplace providers)
Induction of learners towards on the job learning
Support of Learners during Practical Learning
Structure of on the job Experiential learning
Liaison between Theoretical and Practical learning sites
Provision and management of logbook/PoE system
Provision and process of Coaching and Mentoring on the job
Structure and process of Work place assessments and moderations
Management of Work place assessments and moderations
Availability of trained work place Coaches and Mentors
5.4 **LEARNING PROGRAMME DESIGN AND DEVELOPMENT
Needs Analysis for the Learning programme
**Learning Programme developed in-house or outsourced (Proof of
agreement if outsourced)
**Methodology for the Design and Development of Learning Programme
**Learning programme implementation strategy and plan
Learning Programme design approach (e.g. Modules, Units, Sections,
Chapters, etc.)
Learning Programme Outcomes achieved through Modules, Units,
Sections, Chapters
**Sequence of learning delivery and duration
**Integration of theory and practice in the Learning Programme
**Methodology and approach in the Design and Development of Learning
Material
Process in the Design and Development of Learning materials
**Link of Learning Outcomes in the Learning Material to the Learning
Programme Outcomes
**Learning delivery methods used to achieve the outcomes (esp. should
link to the facilitator and learner guides)
**Relevance and Validity of Content in the Learning Material (e.g.
activities, exercises, etc)
**Demonstration of integration of theory and practice in the Learning
Material (e.g. use of case studies, practical assignments)
**Learning material developed in-house or outsourced (Proof of
agreement if outsourced)
Use of language and value diversity in the learning material promotes
learning
Resources to be used in the delivery of the Learning Programme
**Review mechanisms for the learning programme and material
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**Availability and link of Facilitator and Learner Guides to the learning
programme and material outcomes
**Provision and process to develop and manage the logbook/PoE system
available
6 **ASSESSMENT AND MODERATION
**Learning Programme captures the principles of assessment and
moderation
**Assessment and moderation methodology and strategy clearly outlined
**Assessment and moderation instruments, tools and methods developed
to relate to unit standards’ assessment criteria and linked to the learning
programme
**Assessment and moderation implementation process and plan clearly
outlined
**Process of conducting and monitoring assessments and moderations
clearly outlined
**Process for Learner Preparation and Support for assessments (incl.
Learner readiness, planning, preparation, etc.) clearly outlined
**Assessment and Moderation reports compiled
**Planning, Preparation and Support for moderations (incl. Learner
readiness, planning, preparation) specified
**Assessment records and scoring procedures outlined and kept
**Liaison with External Moderator on the verification of moderated
assessments specified
**Assessment guides available and linked to the assessment criteria of the
unit standards, learning programme and material
**Feedback provided to learners on assessments
**Appeals process for assessments clearly outlined
7 **ETDP PRACTITIONERS
**Facilitators, Assessors and Moderators demonstrate the ability to train,
assess and moderate against qualification/unit standards
**CVs, qualifications and employment contracts of administrative
personnel relevant to the programme available
**CVs, qualifications and employment contracts of Facilitators relevant to
the programme available
Facilitator Code of Conduct developed
Facilitator/Learner ratio(s) specified
**ETDPSETA Endorsement, LGSETA Registration, CVs, qualifications
and employment contracts of Assessors relevant to the programme
available
Assessor Code of Conduct developed
Assessor/Learner ratio(s) clearly specified
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**ETDPSETA Endorsement, LGSETA Registration, CVs, qualifications
and employment contracts of Moderators relevant to the programme
available
Moderator Code of Conduct developed
Moderator/Assessment quota clearly specified
8 **RECOGNITION OF PRIOR LEARNING
**Strategy and Methodology for RPL against qualification/unit standards
clearly outlined
Methods, tools, and instruments for conducting RPL against
qualification/unit standards developed
Guides and support to gather RPL evidence available
Trained and/or registered RPL advisors identified
9 **PHYSICAL RESOURCES AND OCCUPATIONAL HEALTH AND SAFETY
**Availability of appropriate facilities, equipment and tools for delivery of
the Learning Programme(s)
**Signed contractual agreements available (where facilities and equipment
are leased/rented)
Maintenance procedures and financial provisioning for
improvements/Schedules specified (if applicable)
**OHS Procedures and appropriate emergency signs & evacuation plans
specified
Reports on OHS Compliance available
Trained safety representative identified and appointed (Proof of training
attached)
10 **ADMINISTRATION AND MANAGEMENT OF DOCUMENTS AND
SYSTEMS
**Capturing of learner information and data
**Maintenance of document and learner information system
**Updating of Management information system
**Access control (security) to learner information and records
**Verification processes to validate accuracy of information
**Identification, storage, protection, retrieval, retention periods and
disposition/disposal procedure of information
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