Informer-IP™ Wall Mount
*Strobe is optional.
Installation and
Maintenance Manual
25500093A
Rev. A1 114
Printed in U.S.A.
© Copyright 2014 Federal Signal Corporation
Limited Warranty
The Alerting and Notification Systems Division of Federal Signal Corporation (Federal)
warrants each new product to be free from defects in material and workmanship, under normal use
and service, for a period of two years on parts replacement and factory-performed labor (one year
for Informer, EAS, and Federal software products) from the date of delivery to the first userpurchaser. Federal warrants every 2001, Eclipse and 508 Siren (Top of pole only) to be free from
defects in material, per our standard warranty, under normal use and service for a period of five
years on parts replacement.
During this warranty period, the obligation of Federal is limited to repairing or replacing, as
Federal may elect, any part or parts of such product which after examination by Federal, are
determined to be defective in material and/or workmanship.
Federal will provide warranty for any unit, which is delivered, transported prepaid, to the Federal
factory or designated authorized warranty service center for examination and such examination
reveals a defect in material and/or workmanship.
This warranty does not cover travel expenses, the cost of specialized equipment for gaining access
to the product, or labor charges for removal and re-installation of the product. The Federal Signal
Corporation warranty shall not apply to components or accessories that have a separate warranty
by the original manufacturer, such as, but not limited to batteries.
Federal will provide on-site warranty service during the first 60-days after the completion of the
installation, when Federal has provided a turn-key installation including optimization and/or
commissioning services.
This warranty does not extend to any unit which has been subjected to abuse, misuse, improper
installation or which has been inadequately maintained, nor to units which have problems related
to service or modification at any facility other than the Federal factory or authorized warranty
service centers. Moreover, Federal shall have no liability with respect to defects arising in
Products through any cause other than ordinary use (such as, for example, accident, fire, lightning,
water damage, or other remaining acts of God).
THERE ARE NO OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT
NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL FEDERAL BE LIABLE FOR ANY
LOSS OF PROFITS OR ANY INDIRECT OR CONSEQUENTIAL DAMAGES ARISING OUT
OF ANY SUCH DEFECT IN MATERIAL WORKMANSHIP.
2645 Federal Signal Drive, University Park, IL 60484-3167
Phone: 800-524-3021
E-mail: techsupport-ans@federalsignal.com
Website: http://www.alertnotification.com
Contents
SAFETY MESSAGE
GENERAL DESCRIPTION
INTRODUCTION TO THE INFORMER-IP WALL MOUNT ............................................................................................................3
FEATURES .....................................................................................................................................................................3
OPTIONAL FEATURES ......................................................................................................................................................4
INFORMER-IP WALL MOUNT MAIN COMPONENTS...............................................................................................................5
OPTIONAL WIRELESS REMOTE FOB ....................................................................................................................................5
INPUT/OUTPUT DEFINITIONS............................................................................................................................................6
SPECIFICATIONS
AUDIO/RELAY OUTPUT ...................................................................................................................................................8
ELECTROMAGNETIC INTERFERENCE ....................................................................................................................................8
FCC PART 15 CLASS B ....................................................................................................................................................8
AGENCY COMPLIANCE .....................................................................................................................................................9
CONNECTORS AND JACKS .................................................................................................................................................9
RSO (2005062) INPUT/OUTPUT CONNECTIONS...............................................................................................................10
ENVIRONMENTAL AND PHYSICAL .....................................................................................................................................10
INSTALLATION INSTRUCTIONS
DETERMINE A SUITABLE LOCATION ..................................................................................................................................11
WALL MOUNTING ........................................................................................................................................................11
RECESSED MOUNTING...................................................................................................................................................12
AUDIO/RELAY OUTPUT – INPUT/OUTPUT CONNECTIONS ....................................................................................................13
ALERT CONTACT INPUT..................................................................................................................................................14
RS232 PORT ..............................................................................................................................................................14
ETHERNET PORT...........................................................................................................................................................14
WIRING THE DEVICE .....................................................................................................................................................15
CONFIGURING THE INFORMER-IP
OVERVIEW ..................................................................................................................................................................18
INFORMER-IP NETWORK CONFIGURATION FORM FOR THE WIRED UNITS................................................................................20
RECOMMENDED ID LABEL..............................................................................................................................................21
RECOMMENDED NETWORK DEVICE RECORD .....................................................................................................................21
CONFIGURING WITH THE COMMAND LINE INTERFACE..........................................................................................................21
Telnet Login .........................................................................................................................................................21
Configuring the Parent Server, Site ID and Location ...........................................................................................22
Changing Config User Password .........................................................................................................................22
Configuring the IP Address ..................................................................................................................................23
End Telnet Session ...............................................................................................................................................23
CONFIGURING WITH THE WEB BROWSER ..........................................................................................................................23
Login....................................................................................................................................................................23
Assigning System Server and Unit ID ..................................................................................................................25
Changing the User Password ..............................................................................................................................26
Informer-IP Wall Mount
Changing the Static IP Address, Site ID, and Location Assignment .....................................................................27
Advanced Configuration .....................................................................................................................................28
Backupand RestoreConfiguration .......................................................................................................................29
CONFIGURING USING THE INFORMER-IP SETUP WIZARD (MODEL INFORMER-IP-SW) ..............................................................29
Uploading Configuration Settings .......................................................................................................................32
RESTORING FACTORY DEFAULTS ......................................................................................................................................34
RESTORING CONFIGURATION TO FACTORY DEFAULTS ..........................................................................................................34
ADDRESSING THE FOB ..................................................................................................................................................34
Assigning the FOB Address ..................................................................................................................................35
Configuring the Informer-IP’s FOB Address.........................................................................................................36
OPERATING INSTRUCTIONS
GENERAL INFORMATION ................................................................................................................................................38
LED INDICATORS..........................................................................................................................................................38
Network LEDs ......................................................................................................................................................39
KEYPAD ......................................................................................................................................................................39
Adjusting the Volume ..........................................................................................................................................39
RECEIVING AN ALERT ....................................................................................................................................................40
RECEIVING A TEST MESSAGE ..........................................................................................................................................41
DUAL RELAY AND 600 OHM AUDIO OUTPUT .....................................................................................................................41
Relay Outputs ......................................................................................................................................................41
600 Ohm Audio Output .......................................................................................................................................42
GENERATING ALERTS ....................................................................................................................................................42
Configuring Alerts ...............................................................................................................................................43
USING THE INTERCOM ...................................................................................................................................................44
Selecting an Informer-IP Device ..........................................................................................................................46
Listen/Recording Configuration Options .............................................................................................................48
TESTING AND TRAINING
OBTAINING SERVICE
INFORMER-IP WALL MOUNT SERVICE ..............................................................................................................................50
REPLACING THE KEY FOB BATTERY .................................................................................................................................50
INDEX .................................................................................................................................................................. 53
Figures
Figure 1 Rear View – Hole Measurements.................................................................................................. 12
Figure 2 Side View – Hole Measurements .................................................................................................. 13
Figure 3 Internal Wiring for the Informer-IP Wall Mount........................................................................... 17
Tables
Table 1 Electrical ........................................................................................................................................... 7
Table 2 Audible Indications ........................................................................................................................... 7
Table 3 Wireless Key FOB Alert Buttons ....................................................................................................... 7
Informer-IP Wall Mount
Table 4 Serial and Ethernet Ports ................................................................................................................. 7
Table 5 Visual Indications.............................................................................................................................. 7
Table 6 Controls ............................................................................................................................................ 8
Table 7 Connectors and Jacks ....................................................................................................................... 9
Table 8 RSO (2005062) Input/Output Connections .................................................................................... 10
Table 9 Environmental and Physical ........................................................................................................... 10
Table 10 Audio/Relay Output – Input/Output Connections ....................................................................... 14
Table 11 FS232 Connector Pin-out ............................................................................................................. 14
Table 12 Informer-IP Network Configuration Form .................................................................................... 20
Table 13 Recommended ID Label ............................................................................................................... 21
Table 14 Recommended Network Device Record ...................................................................................... 21
Table 15 LED Indicators ............................................................................................................................... 38
Table 16 Informer-IP Buttons...................................................................................................................... 40
Table 17 Example Alert Configuration ........................................................................................................ 43
Table 18 Commander Intercom Dialog Box Options .................................................................................. 47
Informer-IP Wall Mount
Safety Message
Safety Message
It is important to follow all instructions shipped with this product. This device is to be
installed by trained personnel who are thoroughly familiar with the country electric
codes and will follow these guidelines as well as local codes.
Listed below are important safety instructions and precautions you should follow:
Read and Understand
 Read and understand all instructions before installing or operating this product.

Adhere to all warnings and operating instructions.

Proper installation, placement, and testing are required to ensure the unit is able
to perform as intended. Perform installation, placement, and testing after the
installer has read and understood this manual.
Installation Considerations
 Do not use near water; for example, near a bathtub, washbowl, kitchen sink,
laundry tub, in a wet basement, or near a swimming pool, rain, or similar
environments.

Mount to a wall only as specified in this manual.

Place away from heat sources; such as, radiators, heat registers, stoves, or other
accessories that produce heat.

Do not exceed maximum accessory relay output rating of 30 VDC, 5 Amps.
Ethernet Wiring
 Ethernet wiring must be at least six feet from bare power wiring or lightning rods
and associated wires, and at least six inches from other wire (antenna wires,
doorbell wires, wires from transformers to neon signs), steam or hot water pipes,
and heating ducts.

Do not place Ethernet wiring or connections in any conduit, outlet or junction box
containing high voltage electrical wiring.

Take care so that objects do not fall and liquids are not spilled into the enclosure
through openings.

Keep the Informer-IP at least six inches away from a listener’s ears whenever the
Informer-IP Power LED is on or blinking. The sound output of the Informer-IP
may cause hearing damage if the Informer-IP is activated too close to the user.
Notices
Informer-IP Wall Mount
1
Safety Message
 Configuring
Clean withthe
a non-abrasive
cleaner and a damp cloth. Do not apply solvents
MERGEFORMAT
Informeronto the Informer-IP.
IPFORMAT Generaldirectly
Descriptionations

Retain instructions for future reference.

Service the Informer-IP by qualified service personnel when the following has
occurred to the Informer-IP:

Objects haven fallen onto, or liquid has been spilled into

Does not appear to operate normally

Exhibits a marked change in performance

Exposed to rain

Has been dropped

Enclosure is damaged
Servicing
To reduce the risk of electric shock, do not perform any servicing other than what is
contained in the operating instructions unless you are qualified to do so. Refer all
servicing to qualified service personnel. Always test the Informer-IP before using
after repairs have been made.
Symbol Definition
Indicates to reduce the risk of fire, replace fuse as marked.
2
Informer-IP Wall Mount
General Description
General Description
Introduction to the Informer-IP Wall Mount
The Informer-IP Wall Mount is an intercom, a warning device, and an alarm
initiation point that connects to your Ethernet network. An internal speaker and a
microphone provide clear two-way voice communications between control and
monitoring points and distributed locations. Remotely, you can trigger five different
alerts using a combination of remote input, a local ALERT push button, and an
optional wireless key FOB transmitter to initiate local or mass alerting events.
The Informer-IP has an audio output for connecting to existing PA systems and two
relay outputs to control strobes or other devices. An RS232 port is available for
driving an optional scrolling message display. The Informer-IP provides four
standard alert tones and up to eight minutes of Voice/Tone recordings to be played.
You can wall mount or recess the unit. You can power it through Power over
Ethernet (PoE) from your network (requires part number 2005704B), or through local
AC power (use of strobe requires AC powering or external powering of strobe).
Using existing network infrastructure significantly lowers installation costs and
simplifies wide-scale deployments.
The Informer-IP provides an unmatched value for two-way indoor alert and
notification for schools, hospitals, police and fire stations, government facilities and
industrial plants.
Features

Tone and Voice Alert and Notification compatible with Federal Signal
Controllers

Two-Way Intercom with Remote audio monitoring, recording and playback

Up to eight minutes of local digital audio storage

Small size, rugged construction and wide operating temperature range

High output speaker with adjustable volume control and exceptional sound
quality

LED status indicators for Power, Alert, Test and Talk

Optional Wireless Remote FOB Input triggers four Remote Alerts up to 75’ away

Ability to remote activate

REPLAY Button allows Alert messages to be replayed when the red Alert LED is
flashing

RESET Button Silences Alerts
Informer-IP Wall Mount
3
General Description
 Configuring
Local andthe
remote
volume level controls
MERGEFORMAT
InformerIPFORMAT General
Descriptionations
 Alerts
are IP addressable Individually, in Groups or All

Requires minimal network bandwidth and uses TCP/IP protocol for security and
reliability

Remote supervision of Communications, Audio Output, Alert Function Execution

Remote management via web page browser and Telnet with password protection

Supports remote monitoring via SNMP

Supports fixed IP, DHCP and Auto-IP

Wired Ethernet

Works with redundant SmartMsg and Commander network servers for reliable
failsafe operation with full two-way control, status monitoring and configuration
of the Informer-IP.
Optional Features
4

4-button wireless remote FOB (Model: I-KEYFOB) Triggers Remote Alerts up to
75’ away

Scrolling message displays (ordered separately)

Ability to mount Model LP1-012 12 V mini-strobe when used in Wall Mount
configuration (requires AC powering).
Informer-IP Wall Mount
General Description
Informer-IP Wall Mount Main Components
Speaker
Keypad
Optional wireless remote FOB
Informer-IP Wall Mount
5
General Description
Input/Output
Definitions
MERGEFORMAT Configuring
the InformerIPFORMAT General Descriptionations
600 Ohm Audio and Relay Outputs
(Wired for LP1 Strobe)
Audio Output Level Adjustment
Alert Contact Input
RS232 Port
Ethernet
6
Informer-IP Wall Mount
Specifications
Specifications
Table 1 Electrical
Input
Operating current
Audio Data Playback Storage
Audio Frequency response
Audio Output
Audio Distortion
115 to 230 VAC
350 mA maximum
8 minutes non-volatile FLASH memory
300 Hz to 3000 Hz, +1 to -3 dB per octave
0.5 watts into 8 ohms
< 5% @ 80 dB output, with 700 Hz tone
Table 2 Audible Indications
Warning Siren Audio
Internal Failure Alarm
Seven user-configurable tones
Unit will sound a short, low-level beep once
every 30 seconds if network connectivity is
lost.
Table 3 Wireless Key FOB Alert Buttons
Range
Frequency
Modulation
Unique Addresses
Button Quantity
Up to 75 feet without obstructions
433 MHz
ASK/OOK
1024
4
Complies with FCC Part 15 and Industry Canada RSP-100 compliance
Tested for CE compliance for use in the European Union
Table 4 Serial and Ethernet Ports
Serial Port
Ethernet Port
RS232C, N, 8, 1 Baud rate configurable
IEEE 802.3, 10 BASE-T connection
Table 5 Visual Indications
POWER
The green Power LED turns on when power is connected and the device is
connected to a Federal Signal enabled network server. The Power LED flashes on
for 100 ms when the unit is disconnected from the server.
ALERT
The red Alert LED Flashes on and off at a ½ second interval when an alert is
received. The LED is reset when the RESET button is pressed or a reset command
is sent from a control station.
TEST
The yellow Test LED turns on Steady when a Quiet Test function is executed. The
LED is reset when RESET button is pressed or a reset command is received from a
control station. The LED flashes on and off at a 1/10 second rate indicating the unit
has been reset to factory defaults and requires configuration. The unit does not
attempt to connect to a parent server when this LED is flashing.
TALK
The blue Talk LED flashes at a 1/10 second interval when a Live PA, Intercom Talk
session, or Text-To-Speech message is in progress. The Talk LED turns on steady
when the intercom monitor function is active. During an Intercom chat session, the
local operator must listen while the blue LED is blinking and may talk when the LED
is on steady. Audible turn-around beeps also indicate the transitions from Talk and
Listen modes. The Intercom chat session ends when the control point Ends the Call
or Resets the device.
Informer-IP Wall Mount
7
Specifications
Table 6 Controls
MERGEFORMAT Configuring the InformerVolume
Increases volume and beeps at the current volume level.
IPFORMAT General Descriptionations
Up
Button
Volume
Decreases volume and beeps at the current volume level.
Down
Button
ALERT
The ALERT button sends Alert # 6 to the control points and changes the status icon
to Red. You can also configure alerts as a Call Request to alert emergency
operations personnel that an intercom chat session is being requested. You can
configure each of the six alert inputs with application specific names.
RESET
REPLAY
A Call Request is a request for an Intercom Chat Session with the Emergency
Operations personnel at the control point(s). The Call Request pops up the
Commander Intercom window and turns on the red Call Request status icon next to
the Unit ID and Unit Name of the Informer-IP that issued the request.
Push to reset the following:
 Alert Signals
 Alert, Test and Talk LEDs
 Scrolling Message Display
 Relay Outputs
The REPLAY button replays last voice message received if the Red Alert light is
blinking. If the Alert light is not blinking, the event has ended or reset which removes
the message from memory.
Audio/Relay Output
Two Relay Outputs, 5 amps @ 30VDC.
You can program relay output to cycle on and off, or come on continuously with
programmable on time, off time, and total-time.
Once activated, you can program the relay outputs to be reset manually, or reset after
a programmable number of seconds. Relay 2 has been pre-wired for use with an LP1
24 VDC strobe.
The 600-Ohm audio output responds as the speaker does. Audio comes on with the
speaker and is reset or shut off when the speaker audio shuts off. The output level is
adjustable from 0 to 2.5 Vp-p into 600 Ohms with 1 kHz tone.
Electromagnetic Interference
Complies with FCC Title 47, Part 15
FCC Part 15 Class B
Radio Frequency Interference (RFI) (FCC 15.105)
The Informer-IP Wall Mount was tested and found to comply with the limits for
Class B digital devices pursuant to Part 15 Subpart B, of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference in a
8
Informer-IP Wall Mount
Specifications
residential environment. This equipment generates, uses, and can radiate radio
frequency energy, and if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. However, there is
no guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try and
correct the interference by one or more of the following measures:

Increase the separation between the equipment and the receiver.

Connect the equipment to a different circuit than the receiver that it is connected
to.
Agency Compliance
Complies with UL 60065
Connectors and Jacks
Table 7 Connectors and Jacks
J1
J2
J3
JP1
JP3
JP7
ALERT Button Alarm Input (Dry contact across pins activates input)
2 – Active low input (Pulled to 4.5 VDC internally through 4.75 K ohms)
1 – Ground
Power connector
Center – (8.0 to 30 VDC)
Outside – GND
Line Out
Center – Line Level Audio Output, 1.4 Vpp, 0.500 VRMS max
Outside – GND
Serial / FLASH Port
1 – Serial / FLASH! Select
2 – (TXD)
3 – (RXD)
4 – (GND)
4 – (GND)
5 – CTS / SCK (Serial Clock) Input
6 – RTS / Reset Input
Microphone Enable Jumper
Jumper to enable Microphone
Speaker Audio
Non-polarized
Informer-IP Wall Mount
9
Specifications
RSO
(2005062)
Input/Output
MERGEFORMAT
Configuring
the Informer-Connections
IPFORMAT General Descriptionations
Table 8 RSO (2005062) Input/Output Connections
JP3
(Field Wiring)
1 – Normally closed, relay #2 (Right hand side of connector)
2 – Common, relay #2 (Pre-wired to 24 VDC)
3 – Normally open, relay 2 (Pre-wired to Strobe)
4 – Normally closed, relay #1
5 – Common, relay #1
6 – Normally open, relay 1
7 – 600 Ohm audio output
8 – 600 Ohm audio output
Environmental and Physical
Table 9 Environmental and Physical
Operating temp range
Humidity range
Size
Weight
10
-22F + 140F / -30C + 60C
0-95%, non-condensing
8.3” x 7.0”x 3.3” (H x W x D)
3.2 lbs.
Informer-IP Wall Mount
Installation Instructions
Installation Instructions
Read and adhere to all safety warnings of this manual before installing
the Informer-IP.
To prevent injury, this apparatus must be securely attached to the wall
in accordance with the installation instructions.
Determine a Suitable Location
When choosing a location for the Informer-IP, consider the following criteria:
1. Place as far as possible from electrically noisy electronic devices to avoid
interference. Examples of noisy devices may include the following: microwave
ovens, motor driven devices, light ballasts, and electrical switching devices.
2. Requires a connection to a wired Ethernet network. Ethernet wire runs must be
less than 328’ from the nearest network switch.
3. Place in an area where you can hear the speaker when the Informer-IP is
activated. You can check the warning tone level by holding the VOLUME up and
down buttons until the desired level is reached. If the coverage area is large,
multiple Informer-IP or external amplifiers and speakers may be required to
provide adequate warning.
4. Position to keep the unit at least six inches away from the listener’s ears to avoid
potential hearing damage.
5. Do not use near water; for example, near a bathtub, washbowl, kitchen sink,
laundry tub, in a wet basement, near a swimming pool, rain or similar
environments.
6. Place where it will not be inadvertently covered or moved. A permanent wall
mounting is recommended after you have found a suitable location.
Wall Mounting
Wall mounting is the preferred mounting method for the Informer-IP. Before
mounting, determine a suitable location considering the criteria listed above. The
Informer-IP has eight holes, two sets of four, located on the back of the unit that
accepts #8 screws. Mounting location determines which set of four holes are used.
Exterior wiring can enter the Informer-IP through any of the unit’s five knockouts:
two on the back, one on the bottom, and one located on each side of the unit. Place
the mounting screws horizontally level, approximately 6 inches above eye level and
4 inches apart on center. Ensure the screws are placed into material that can
adequately support the weight of the Informer-IP. Use #8 wall anchors when
Informer-IP Wall Mount
11
Installation Instructions
mounting
to drywall.
Ensure that the screws are tightened sufficiently to securely
MERGEFORMAT
Configuring
the Informerfasten
the Informer-IP against the wall.
IPFORMAT General
Descriptionations
Figure 1 Rear View – Hole Measurements
Connect the Informer-IP to the LAN using CAT5 cable. If the Wired Ethernet has
PoE, no other power connection is required. [Early versions of the Informer-IP
require a PoE Adapter (2005704A) and additional cable (1751407A) to supply
correct PoE wiring.]
Recessed Mounting
Before putting the Informer-IP in place, determine a suitable location considering the
criteria listed above. The Informer-IP has four holes for recessed mounting, two sets
of two, located on the sides of the unit which accept #10 screws. Mounting location
determines which set of holes are used or both. Exterior wiring can enter the
Informer-IP through any of the unit’s knockouts: located on the back, bottom, and
each side of the unit. Place the mounting screws horizontally level. Ensure the screws
are placed into material that can adequately support the weight of the Informer-IP.
12
Informer-IP Wall Mount
Installation Instructions
Figure 2 Side View – Hole Measurements
1. Cut a hole that is 8.25" x 7.25" x 3" (H x W x D), which is slightly larger than the
Informer-IP base and next to a wall stud.
2. Attach the face bracket to the sides of the unit using the four 10-32 screws
included.
3. Slide the Informer-IP into the wall and from the inside of the unit mark the side
hole locations on the wall stud.
4. Remove the unit and drill the two holes for #10 screws.
5. Place the mounting screws horizontally level.
Note: Ensure the screws are placed into material that can adequately support the
weight of the Informer-IP and that the screws are tightened sufficiently to
securely fasten the unit to the stud.
Audio/Relay Output – Input/Output Connections
Do not exceed the electrical ratings defined in the specifications for the
Input/Output option.
A 600 Ohm balanced audio output and two SPDT relay outputs are available with the
Informer-IP. A removable eight position connector is located on the inside of the
Informer-IP for making electrical connections. The connector accepts 5 mm (3/16”)
stripped wire, 18 – 26 AWG.
Informer-IP Wall Mount
13
Installation Instructions
Make
electrical
MERGEFORMAT
Configuring
theconnections
Informer- to the Input/Output connector as follows:
IPFORMAT General
Descriptionations
Table
10 Audio/Relay Output – Input/Output Connections
PIN
1
2
3
4
5
6
7
8
DESCRIPTION
Audio Output
Audio Output
Relay 1 N.O. Contact
Relay 1 Common
Relay 1 N.C. Contact
Relay 2 N.O. Contact (used by Strobe)
Relay 2 Common (used by Strobe)
Relay 2 N.C. Contact
Alert Contact Input
Located on the inside of the Informer-IP Wall Mount housing is a two-position Alert
contact input (parallel to ALERT Push button). The removable connector accepts
5 mm (3/16”) stripped wire, 18 – 26 AWG.
RS232 Port
The RS232 Port uses a 6 pin modular connector. Federal Signal can provide
pre-terminated cables when scrolling message displays are purchased.
Table 11 FS232 Connector Pin-out
PIN
1
2
3
4
5
6
DESCRIPTION
Serial / Flash Select
TXD
RXD
GND
CTS / Serial Clock In
RTS
Ethernet Port
The Informer-IP has an 8 pin Ethernet port for connecting to the Communications
network. The port accepts 42 to 57 VDC PoE per IEEE 802.3af (early versions of the
Informer-IP may require PoE Adapter 2005704A for proper PoE operation). Ethernet
wire runs must be less than 328’ from the nearest network switch. The wired Ethernet
port auto-negotiates a 10/100, full or half duplex connection.
14
Informer-IP Wall Mount
Installation Instructions
Wiring the Device
SHOCK HAZARD – To reduce the risk of electric shock, disconnect AC
power before connecting or removing AC power wires. Failure to heed
this warning may cause serious injury or death.
1. Install this device by a qualified electrician in accordance with local and national
electrical codes (NEC/CEC).
2. Make the supply connections directly to the terminal 3-postion terminal block
located internally on the back wall of the housing. The Informer-IP has a
universal input that can be connected to a 115 V line and neutral or two 115 V
lines.
3. Route the supply wires (10 AWG to 16 AWG) into the housing.
4. Strip a maximum of 0.28 inch (7 mm) of insulation from the ends of the power
leads. Coil any excess wire and secure under the terminal block to avoid contact
with other wiring and components.
5. Connect the wires to the terminal block by inserting the stripped ends of the wires
into the connectors as far as they can travel.

Connect the earth ground to the terminal block position G.

Connect the line (hot, L1) wire to position L.

Connect the neutral or the L2 wire to position N.
6. Tighten the clamping screw. The maximum tightening torque is 7.0 in-lb
(0.8 N • m).
7. Connect the earth ground to the terminal block.
8. Route the Ethernet cable into the housing using the supplied rubber grommet.
9. Optional: If installing an LP1 strobe, do the following:

Find the loose wires for the LP1 strobe.

Attach the stripped black wire to the LP1 strobe negative (-) terminal.

Tighten the clamping screw. The maximum tightening torque is 7.0 in-lb (0.8
N • m).

Attach the red wire to the positive (+) terminal.

Run the wires thru the rubber gasket and thru the top of the Wall Informer-IP.
Informer-IP Wall Mount
15
Installation Instructions
 Attachthe
theInformerLP1 strobe to the top if the Wall Informer-IP using the LP1
MERGEFORMAT Configuring
supplied hardware.
IPFORMAT General Descriptionations

16
Attach the red and black wires to the connectors inside the Wall Informer-IP.
Informer-IP Wall Mount
Installation Instructions
Figure 3 Internal Wiring for the Informer-IP Wall Mount
The Informer-IP Wall Mount is internally wired.
Informer-IP Wall Mount
17
Configuring the Informer-IP
Configuring
the Informer-IP
MERGEFORMAT Configuring
the InformerIPFORMAT General Descriptionations
Overview
Before using the Informer-IP Wall Mount on your network, configuration must be
performed by a System Administrator. The Administrator must be familiar with IP
network equipment, this manual and the Commander Software Reference Manual.
Proper configuration settings are required for the network to be able to reliably
communicate with the device and create a redundant, fail-safe network architecture
for your system.
The minimum configuration requires the following before placing the Informer-IP
into service:

IP address

Parent Server IP Address

Port Number

Informer-IP Site number assignment
You can statically address the Informer-IP or configure it for DHCP and Auto-IP. For
permanent installations and good network management, it is recommended to reserve
static IP addresses for all Informer-IP devices on the network. The factory default
setting places the Informer-IP on a static IP address of 10.10.10.1 with a subnet mask
of 255.255.255.0 on port 16887. You can restore the unit to this factory default
setting with a hardware reset if the configuration information is lost.
You must reserve a static IP addresses on your network for each Federal Signal
network server and are recommended to be reserved for each Informer-IP and any
other Federal Signal network equipment; such as, Sirens, SIU, or RIU devices. You
must reserve numeric site ID numbers for use by the Commander software to identify
each Commander Control Station, Informer-IP, and Siren device on a map display
using numbered icons. Do not duplicate IP addresses and site ID numbers on the
network at any time or network errors occurs. Do not use Server Site, RIU and SIU
numeric site ID numbers. Informer-IP and Siren site ID numbers start at number 001
and are numbered sequentially. Commander Control Station Site ID numbers start at
number 900.
Three configuration methods are available:

Command line Telnet session

Web browser interface

Informer-IP Setup Wizard
All methods require a username and password for security.
18
Informer-IP Wall Mount
Configuring the Informer-IP
The default username is the following:
config
The default password is the following:
Informer-IP
The config user has security rights to change the config user password.
Note: Usernames and passwords are case sensitive.
Please fill in the applicable sections of the following forms to assist with
configuration and future maintenance.
Informer-IP Wall Mount
19
Configuring the Informer-IP
Informer-IP
Configuration
Form for the Wired Units
MERGEFORMATNetwork
Configuring the
InformerIPFORMAT General Descriptionations
Table 12 Informer-IP Network Configuration Form
Domain Name
IP Range
Subnet Mask
Gateway
Primary DNS Server
Alternate DNS Server
SMTP Server Name
SMTP Server Address
SmartMsg Parent Server Name
SmartMsg Parent Server Address
Failover Server 1 Name / Address
Failover Server 2 Name / Address
Failover Server 3 Name / Address
Failover Server 4 Name / Address
Informer-IP Config Username
Informer-IP Config Password
20
Informer-IP Wall Mount
Configuring the Informer-IP
Recommended ID Label
Table 13 Recommended ID Label
Location
Lobby
IP Address x.x.x.x
Site ID# xxx
MAC xx:xx:xx:xx:xx:xx
Recommended Network Device Record
Table 14 Recommended Network Device Record
Name/Location
IP Address x.x.x.x
Site ID# xxx
Control Station 1
900
Control Station 2
901
Control Station 3
903
Device Name
001
MAC xx:xx:xx:xx:xx:xx
002
003
004
005
Configuring with the Command Line Interface
Telnet Login
The factory default IP address for wired versions of Informer-IP is 10.10.10.1 and the
default port for Telnet is 23.
To establish a Telnet session with the Informer-IP, do the following from the
Windows Start menu:
1. Type cmd.exe in the Search programs and files text box or select Run… and type
cmd
The Command Line Interface window appears.
2. Enter telnet and the default IP address:
telnet 10.10.10.1
Note: You can also enter the static IP address that has been reserved for the
Informer-IP Wall Mount in the following format:
telnet <ip address> <port> (omit the port if you are using the default
port)
Informer-IP Wall Mount
21
Configuring the Informer-IP
MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations
The device responds with the following:
login:
3. Enter the username :
config (config is the default user)
The device responds with:
password:
4. Enter the password:
Informer-IP (Informer-IP is the default password)
The device responds with #> indicating the Telnet session is active.
Configuring the Parent Server, Site ID and Location
Enter the Parent Server address, port number, Site ID and physical location as
follows:
#> set system description=10.50.50.5:16887 contact=005 location=Lobby
Where:
10.50.50.5 = Parent Server Address (system description)
16887 = Port number
005 = Site ID (contact)
Lobby = location
Changing Config User Password
Change the default password for security. You can restore the default password and
original configuration by executing a Factory Default function.
The Telnet command to change the password is as follows:
#> newpass name=config (User receives prompts to change password)
22
Informer-IP Wall Mount
Configuring the Informer-IP
Configuring the IP Address
Configure the Informer-IP to use the static IP that has been reserved for it as shown
in the following example:
#> set network ip=10.50.50.12 gateway=10.50.50.1 submask=255.255.255.0
dhcp=off static=on
The changes take effect immediately and the device attempts to reconnect to the
network.
Once the IP address is changed, you can place the Informer-IP on the live network
that it will be used on. If the domain changes, you have to place the configuration PC
in the same IP address range as the Informer-IP and restart the Telnet session to
communicate with it again.
End Telnet Session
To end the Telnet session, enter the quit command ore reboot the device:
#> quit (Quits the telnet session)
#> boot action=reset (Reboots the device)
Configuring with the Web Browser
Login
To configure using the web browser, do the following:
1. Enter the default 10.10.10.1 IP address or the pre-configured static address for the
Informer-IP into your web browser to view the web page of the device.
Informer-IP Wall Mount
23
Configuring the Informer-IP
The
Login window
appears.
MERGEFORMAT
Configuring
the InformerIPFORMAT General Descriptionations
2. Enter the Username:
config (or pre-configured Username)
3. Enter the Password:
Informer-IP (or pre-configured Password)
Note: The password is case sensitive.
4. Click on the Login button.
The Home page appears.
24
Informer-IP Wall Mount
Configuring the Informer-IP
Assigning System Server and Unit ID
To assign the system server and unit ID do the following:
1. Select System from the Configuration menu on the left.
2. Enter the static IP address for the primary server the Informer-IP will connect to
in the server Description field. The format is as follows:
address:port
Do not change the port address unless required by your Network Administrator.
The port address must match the Server’s port address.
3. Enter the Informer-IP site number that will be used by the Federal Commander to
identify the device in the Contact field.
4. Enter the Location for the device, for example: Lobby.
Note: Do not change the information in the Device ID field.
5. Click on the Apply button.
Informer-IP Wall Mount
25
Configuring the Informer-IP
Changing
the User
Password
MERGEFORMAT
Configuring
the InformerIPFORMAT General
Descriptionations
Change
the config user default password for security and store the new password and
the network configuration settings in a secure location. You can restore the default
password and original configuration by executing a Factory Default function.
To change the config user default password, do the following:
1. Select Users from the Configuration menu.
2. Select the username under User Name you want to change.
This example uses the username config.
26
Informer-IP Wall Mount
Configuring the Informer-IP
The User Configuration – config dialog box appears.
3. Enter the New Password and Confirm Password.
4. Click on the Apply button.
Changing the Static IP Address, Site ID, and Location Assignment
To change the Address, Subnet Mask, and Default Gateway of the Informer-IP, do
the following:
1. Click on the Network menu from the Configuration menu.
2. Select the Use the following IP address: radio button.
3. Enter the static IP Address, Subnet Mask, and Default Gateway for the
Informer-IP
4. Click on the Apply button.
Informer-IP Wall Mount
27
Configuring the Informer-IP
You
must Reboot
the device for the IP address change to take effect.
MERGEFORMAT
Configuring
the InformerIPFORMAT General
OnceDescriptionations
the IP address is changed, configuration is only possible when the Informer-IP
and the configuration computer are placed on the live network together. Reconfigure
the configuration computer’s IP settings before returning to the live network. You
now need to login to the web page with the new IP address after the address is
changed.
Advanced Configuration
The Informer-IP is a very versatile network appliance that has many other advanced
network configuration parameters that you can fine tuned to enhance the
performance, security, and maintenance of the Informer-IP on your network.
Although users do not have to take advantage of these advanced features to begin
using the Informer-IP on their network, help screens are available on each of the web
pages to assist users to navigate the advanced settings.
To view Advanced Network Settings, do the following:
1. Select Network under Configuration.
2. Select Advanced Network Settings.
The following dialog appears.
28
Informer-IP Wall Mount
Configuring the Informer-IP
Backup and Restore Configuration
Once all configuration settings are complete, you can backup and restore
configuration settings using the Backup/Restore menu selection.
To backup configuration settings, do the following:
1. Select Backup/Restore under the Administration menu.
2. Click on the Backup button.
3. The system prompts you for where to save the backup file.
Configuring Using the Informer-IP Setup Wizard (Model Informer-IPSW)
The Informer-IP Setup Wizard is a standalone Windows XP or later software
application that is used to configure the basic network settings of the Informer-IP
over the device’s RS232 port. Use a 9-pin serial to 6-pin modular adaptor cable to
connect the PC to the Informer-IP. Advanced network configuration settings require
the Telnet or Web page interface. The Informer-IP Setup Wizard dialog box contains
all the basic configuration settings for wired units.
Informer-IP Wall Mount
29
Configuring the Informer-IP
ToConfiguring
configure using
the Informer-IP Setup Wizard, do the following:
MERGEFORMAT
the InformerIPFORMAT General
Descriptionations
1. Install
the Setup Wizard.
2. Run the Informer-IP, select from the Windows Start menu:
StartAll ProgramsFederal Signal CorporationInformer-IP Setup
Wizard
The Informer-IP Setup Wizard dialog box appears.
30
Informer-IP Wall Mount
Configuring the Informer-IP
3. Select Unit TypeWired
4. Select the Use the following IP address: option.
5. Enter the IP Address, Subnet Mask, and Default Gateway or select the Obtain an
IP address automatically using DHCP option.
6. Enter the static IP address of the SmartMsg Server, the SmartMsg TCP Port
(default is 16887) the unique Unit Number for the Informer-IP, and the location
of the Informer-IP.
7. Select FileSave to save the configuration settings.
8. Select FileUpload to Informer-IP to upload to the Informer-IP.
You can also open configuration file settings previously saved from the File
menu. The file is stored in an XML format. Store the file in a secure location,
because the file contains security information.
Informer-IP Wall Mount
31
Configuring the Informer-IP
Uploading
Configuration
Settings
MERGEFORMAT
Configuring the
InformerIPFORMAT General
Descriptionations
To upload
the configuration settings, do the following:
1. Insert the serial port adaptor board into the serial port of the computer.
2. Connect the modular cable to the Informer-IP’s serial port and connect the other
end to the serial port connector labeled Serial on the adaptor board.
To computer
To Informer-IP
3. Select FileSet Comm Port to select the computer’s serial communications port
number that is used to connect to the Informer-IP.
The Select Comm Port dialog box appears.
4. Select FileUpload to Informer-IP to upload to the configuration.
32
Informer-IP Wall Mount
Configuring the Informer-IP
The Warning dialog box appears.
5. Click on the OK button.
The Password dialog box appears. The Informer-IP’s configuration is protected
with a username and password
6. Enter a Username and Password with configuration rights before the
configuration file is uploaded to the Informer-IP.
Enter the default username and password as follows:
Username: config (or pre-configured username)
Password: Informer-IP (or pre-configured password)
The configuration upload begins after the correct username and password are
entered. A success message is displayed after the configuration has been
uploaded successfully.
Informer-IP Wall Mount
33
Configuring the Informer-IP
Restoring
Factory
Defaults
MERGEFORMAT
Configuring
the InformerIPFORMAT General Descriptionations
To restore the factory default setting, do the following:
1. Select FileSet Factory Defaults to restore the factory default settings.
The Warning dialog box appears.
2. Click on the OK button.
Restoring Configuration to Factory Defaults
If the configuration details are lost or changed incorrectly and it becomes necessary
to restore the Informer-IP to factory default settings, perform a Power-On Factory
Default procedure.
To restore configuration to factory defaults, do the following:
1. Remove power from the Informer-IP.
2. Press and hold down the RESET button.
3. Apply power while holding down the RESET button until the Power and Test
LED begin to blink confirming that the default configuration has been loaded.
You need to re-enter all local configuration settings before placing the Informer-IP
into service.
Addressing the FOB
You can uniquely address the optional wireless FOB remote keypad to one of 1,024
unique addresses so that the FOB is only able to communicate with an Informer-IP
containing a matching address. By default, all FOBs and Informer-IPs are set to the
same address.
34
Informer-IP Wall Mount
Configuring the Informer-IP
If all FOB holders should be able to remotely control any Informer-IP they are near,
you can use the default setting and no address changes are required. If the
implementation plan requires unique pairing of FOBs and Informer-IPs, the FOBs
and Informer-IPs must be configured with matching addresses.
Assigning the FOB Address
To assign the FOB address, do the following:
1. You can access the address configuration by gently prying apart the two halves of
the key FOB at the seam (you may use your fingernails).
2. Once the unit is open, the configuration traces is visible under the rear plastic
cover as shown below. The traces are labeled 0-9.
3. A unique address is assigned by selectively cutting the traces with a small razor
knife.
4. If the trace is intact, the address line is connected to ground, otherwise it is
floating. The Informer-IP’s address must match exactly in order for the FOB to
communicate with the Informer-IP.
Address Configuration Traces
Informer-IP Wall Mount
35
Configuring the Informer-IP
Configuring
theConfiguring
Informer-IP’s
FOB Address
MERGEFORMAT
the InformerIPFORMAT General
Descriptionations
To configure
the Informer-IP’s FOB address, do the following in Commander:
1. Click on the Intercom option from either the menu bar or the icon.
The Commander Intercom dialog box appears.
2. Select the Informer-IP.
3. Select ConfigureFOB Address
36
Informer-IP Wall Mount
Configuring the Informer-IP
The Configure FOB Address dialog box appears.
4. Configure the address. You must configure each Informer-IP’s FOB address
setting to match the FOB that is used with the Informer-IP. You must send these
settings to the Informer-IP to take effect.
5. Click on the Save button.
6. Select FileUpload to Informer-IP from the Informer-IP Setup Wizard dialog
box to upload to the configuration. Refer to the “Uploading Configuration
Settings” on page 32 for detailed information.
Informer-IP Wall Mount
37
Operating Instructions
Operating
MERGEFORMAT Instructions
Configuring the InformerIPFORMAT General Descriptionations
General Information
You must configure the Informer-IP correctly and test before placing into service.
Refer to the “Configuring the Informer-IP” section of this manual and the
Commander Software Reference Manual for configuration instructions.
If you are experiencing any difficulties with the Informer-IP, contact Federal Signal
Customer Care at: 800-548-7229 or Technical Support at: 800-524-3021
Website: http://www.alertnotification.com/
E-mail: techsupport-ans@federalsignal.com
The following sections describe the various features and functions of the Informer-IP.
Refer to the Commander Software Reference Manual for additional information
about configuration, control and status monitoring of the Informer-IP.
LED Indicators
Table 15 LED Indicators
POWER
The green Power LED turns on when power is connected and the device is
connected to a Federal Signal enabled network server. The Power LED flashes on
for 100 ms when the unit is disconnected from the server.
ALERT
The red Alert LED Flashes on and off at a ½ second interval when the Informer-IP
receives an alert. The LED is reset when the RESET button is pressed or a reset
command is sent from a control station.
TEST
The yellow Test LED turns on Steady when a Quiet Test function is executed. The
LED is reset when RESET button is pressed or a reset command is received from a
control station. The LED flashes on and off at a 1/10 second rate indicating the unit
has been reset to factory defaults and requires configuration. The unit does not
attempt to connect to a parent server when this LED is flashing.
TALK
The blue Talk LED flashes at a 1/10 second interval when a Live PA, Intercom Talk
session, or Text-To-Speech message is in progress. The Talk LED turns on steady
when the intercom monitor function is active. During an Intercom chat session, the
local operator must listen while the blue LED is blinking and may talk when the LED
is on steady. Audible turn-around beeps also indicate the transitions from Talk and
Listen modes. The Intercom chat session ends when the control point Ends the Call
or Resets the device.
38
Informer-IP Wall Mount
Operating Instructions
Network LEDs
The Ethernet port has two diagnostic LEDs.
Yellow – Link Status
Off – no link has been detected.
On – a link has been detected
Green – Port Activity
Off – the channel is idle.
Blinking – data is transmitted or received.
Keypad
The Informer-IP includes a five-button membrane keypad with a tactile feel and four
diagnostic LEDs.
Adjusting the Volume
The Informer-IP provides the ability to control the sound volume of tone and voice
messages heard over the speaker.
To adjust the volume, press the VOLUME  (up arrow) button to increase the sound
volume. Press the VOLUME  (down arrow) button to decrease the volume.
Informer-IP Wall Mount
39
Operating Instructions
A Configuring
beep is heard
MERGEFORMAT
theindicating
Informer- the current volume level each time the volume buttons are
pressed.
Holding down either arrow allows you to “scroll” to the highest or lowest
IPFORMAT General
Descriptionations
volume levels.
The control points can over-ride the local volume controls with remote volume
control commands. If no volume control commands are issued from the control
points, the local volume level is heard. Control points should always issue
Emergency Alerts using a High Power command to ensure all users hear the alert.
The user can lower the volume while a tone or voice message is in progress.
Table 16 Informer-IP Buttons
ALERT
The ALERT button sends Alert # 6 to the control points and changes the status icon
to Red. You can also configure alerts as a Call Request to alert emergency
operations personnel that an intercom chat session is being requested. You can
configure each of the six alert inputs with application specific names.
RESET
REPLAY
A Call Request is a request for an Intercom Chat Session with the Emergency
Operations personnel at the control point(s). The Call Request pops up the
Commander Intercom window and turns on the red Call Request status icon next to
the Unit ID and Unit Name of the Informer-IP that issued the request.
Push to reset the following:
 Alert Signals
 Alert, Test and Talk LEDs
 Scrolling Message Display
 Relay Outputs
The REPLAY button replays last voice message received if the Red Alert light is
blinking. If the Alert light is not blinking, the event has ended or reset which removes
the message from memory.
Receiving an Alert
When the Informer-IP receives an alert message or an alert tone, the red Alert LED
begins to flash and audio is heard over the speaker. Also, the audio is sent out the
optional 600-ohm audio output and the output relays close as programmed. An
optional scrolling message display may be driven by the alert or the display may be
driven separately without sounding the Informer-IP.
The alert messages and wave files are recorded and stored in memory until the alert is
reset. Alert Tones are not recorded. You can play back the message by pressing the
REPLAY button anytime the red LED is blinking.
The Informer-IP automatically resets and returns to standby mode when the local
RESET button is pressed or the Control Point sends a reset command. The red Alert
and yellow Test LED is also reset.
40
Informer-IP Wall Mount
Operating Instructions
If the Control Point cancels the alert or the alert message is complete, the alert stops,
but the Alert LED continues to flash indicating that an alert was issued. Avoid the use
the RESET button until the emergency has ended. During an emergency, pressing the
RESET button while the alert is sounding, stops the alert.
The user may acknowledge receipt of an alert if one of the remote alert inputs is
configured as an acknowledgement. New activation commands over-ride all previous
functions in progress.
Receiving a Test Message
The yellow Test LED lights steady when a Quiet Test message has been received.
This light remains on until you press the RESET button. The Alert LED does not
light for the Quiet Test function that is programmed to light the Test LED.
Dual Relay and 600 ohm Audio Output
With the Informer-IP Wall Mount, two independently programmable relay outputs
and a 600-ohm output are available. The relay timing is configured and programmed
into the Informer-IP from the Federal Commander user interface.
Relay Outputs
The Informer-IP comes with a pair of relay outputs capable of controlling external
devices. The outputs are located at pins 3 - 8 of the removable output connector.
Refer to the “Input/Output Definitions” section for parts locations.
Do not exceed the voltage and current ratings listed in the specifications section of
this manual. When using this option, the relay outputs turn on when the following
occurs:

Until the programmed default timeout occurs

RESET button is pressed

CANCEL or RESET command is received
You can individually configure the relay outputs to open, close, and cycle based on a
pre-programmed sequence. Refer to the Commander Software Reference Manual for
additional information.
Note: The relay outputs close for 5-10 ms. during initial power-up.
Relay two has been pre-wired to allow 12 VDC to power an optional LP1
strobe. Power is supplied from the internal power supply to COM2. The
strobe is connected to NO2 and to ground. Federal Signal provides cables to
wire the LP1 strobe.
Informer-IP Wall Mount
41
Operating Instructions
600
Ohm AudioConfiguring
Output the InformerMERGEFORMAT
IPFORMAT General
Descriptionations
The 600-ohm
audio output is useful for tying the Informer-IP into existing public
address (PA) systems or other externally amplified speaker systems. An adjustable
balanced audio output is available at pins 1 & 2 of the output connector. The output
level is adjustable via a potentiometer located near the output connector on the inside
of the unit. Refer to the “Input/Output Definitions” section for parts locations. Use of
Selectone speakers with E-300CK can extend the range of an Informer-IP speaker.
Generating Alerts
The Informer-IP can generate up to six different Alerts to alert Emergency Operations
Center (EOC) personnel at the Federal Commander control point. The Commander
provides the EOC with visual and audible indicators for the Alert.
You can generate alerts in three ways:
1. The ALERT Button on the Informer-IP keypad (ALERT)
2. The Rear Input – (terminal block on the inside of the unit)
3. The four button wireless Key FOB option (FOB #1, 2, 3, and 4)
42
Informer-IP Wall Mount
Operating Instructions
Configuring Alerts
You can configure the Alerts to indicate specific user predefined events, such as:
Medical Alert, Local Disturbance Alert, Weapon Alert, Weather Alert, Fire Alert, or
you can use the inputs to request an Intercom Chat session or act as an
acknowledgement of an Alert or Test.
Table 17 Example Alert Configuration
Alert Input
FOB #1
FOB #2
FOB #3
FOB #4
Rear Input
Alert Button
Function
Medical Alert
Local Disturbance Alert
Weapon Alert
Intercom Request
Alert Acknowledgment
Intercom Request
You can also configure alerts to automatically send email and SmartMsg alerts.
You can configure the alert names within the control system software. You can name
and configure each input to play an audible alarm wavefile. These settings pertain to
all Informer-IPs in the system.
To configure the alert names, do the following from Commander:
1. Click on the Intercom option from either the menu bar or the icon.
The Commander Intercom dialog box appears.
2. Select the Informer-IP.
3. Select ConfigurationInput Options
Informer-IP Wall Mount
43
Operating Instructions
The Informer-IP
Input Options dialog box appears.
MERGEFORMAT Configuring
the InformerIPFORMAT General Descriptionations
4. Enter you alert names and choose your Audible Alarm by using the Browse
button.
5. Choose your SmartMsg Template to assign to the Informer-IP inputs.
The Copy to All Sites button copies the configuration settings from the selected
site to all Informer sites.
6. Click on the Save button to save your configurations.
Using the Intercom
You use the Intercom function to provide bi-directional voice communications
between the Informer-IP and the EOC control point. The EOC can talk to one or
many units at the same time, but you can only listen to or record to one device at a
time. The Federal Commander GUI runs the Intercom session. Use of a headset with
earphones and microphone is recommended to reduce background noise for EOC
operators.
Informer-IPs may initiate Intercom Call Requests. A Call Request launches the
Intercom window in the GUI, if not already open. The EOC can view all devices that
are requesting a call. Requests are indicated by a red bell Icon on the Intercom screen
at the EOC. EOC operators select which Informer-IP they want to start an Intercom
Session/Call with by highlighting the device on the Intercom screen.
Note: Make sure the Informer-IP is not near the microphone at the control point or
an audio feedback loop is created.
44
Informer-IP Wall Mount
Operating Instructions
The following is the Federal Signal Commander Intercom dialog box.
Informer-IP Wall Mount
45
Operating Instructions
MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations
Selecting an Informer-IP Device
To begin a call, configure, or view the current status of the device, do the following:
1. Select an Informer-IP within the ALL Devices list box. Select the device by
clicking on it or by clicking the Select All button. If the row is double clicked, the
Status Detail screen for the device appears.
2. Select the devices that show in the list box by the All Devices button and the Call
Requests button located at the top of the list box. You can sort the devices with
the list box by clicking the buttons at the top of each column to sort by Status,
Unit ID, or Unit Name.
46
Informer-IP Wall Mount
Operating Instructions
Table 18 Commander Intercom Dialog Box Options
Intercom Status
Displays the current operating state of the Intercom. There are three
window
possible states: Standby, Talking and Listening.
Intercom Log
Displays all Intercom communication activity including which device is being
window
communicated with. The user can scroll through the entries.
Command Log
Appears automatically on the bottom center of the screen when another
display
control point sends an activation command or starts an intercom chat
session. This popup is intended to notify other operators so that they do not
interfere with each other. The popup includes the time, date, control point
ID, and function executed.
TALK Button
Initiates an Intercom Chat session and allows the EOC operator to send live
voice announcements using a PC microphone. You must select one or
more Informer-IPs to talk to by clicking on the row in the list box containing
the desired Informer-IP. The Talk button changes to a Listen button that you
can press to allow the EOC operator to listen to the local microphone in the
Informer-IP. Since you can only listen to one Informer-IP at a time, listening
is not possible when multiple Informer-IPs are selected. The dual purpose
button allows the operator to switch between talking and listening by clicking
the mouse.
LISTEN Button
END CALL Button
Select All Button
Clear All Button
Reset Requests
Button
The Talk session remains active until you select the LISTEN or END CALL
button.
Initiates an Intercom chat session and allows the EOC operator to listen to
the local microphone inside the Informer-IP that has been selected to listen
to. You can only listen to one Informer-IP at a time. The Listen session
remains active until you select the TALK or END CALL button.
Terminates an Intercom session and stops the recording process.
Allows all devices to be selected at once for an Intercom Talk
Clears all device selections at once.
Stop Alert
Wavefile Button
Resets all current Call Requests indicated by the bell icon. The bell icon
changes to the Alert icon until the device is Reset with a Master Reset from
the control point. You can re-initiate a Call Requests as soon as they are
Reset.
Stops playing an active Alert wavefile. This is useful if an operator has
acknowledged the alert and wants to silence the audio.
Playback Audio
Button
Allows the control point operator to view all recorded calls and select any
recorded call for playback.
RECORD Check
box
When the EOC is talking, the Informer-IP can listen, but not talk. The
Informer-IP’s blue LED lights steady when the EOC is talking. When the
EOC is listening to the Informer-IP, the Informer-IP’s blue LED flashes on
and off to indicate that the EOC is listening to the Informer-IP. The EOC is
in control of which Informer-IP is included in the call and when the
Informer-IP can talk or listen.
If checked, the Intercom Talk and Listen Chat session is recorded until the
Intercom session is ended by clicking on the End Call button. The
Informer-IP individual configuration settings determine if and when the
Intercom Chat session can be recorded. Recordings are stored in a wavefile
in the AudioCapture subdirectory within the Commander program directory.
Informer-IP Wall Mount
47
Operating Instructions
MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations
Listen/Recording Configuration Options
You can configure each Informer-IP with unique settings for listen and recording
options. The configuration settings are available from the Intercom window in the
control system software as shown below.
To configure an Informer-IP with unique settings for listening and recording, do the
following:
1. Select the Informer-IP you want to configure from the Commander Intercom
dialog box.
2. Select ConfigurationListen/Record Options
The Informer-IP Listen/Record Options dialog box appears.
3. Select one of the options.
4. Click on the Save button.
48
Informer-IP Wall Mount
Testing and Training
Testing and Training
After the installation is complete, do the following:

Test the Informer-IP and all accessories from the control point(s) to ensure it is
operating properly.

Ensure all users are properly trained to use the system before putting the
Informer-IP into service.

Verify all tone, voice, and text messages contain the correct content per the
emergency operating plan. Alerts should exceed the ambient sound levels by at
least 10 dB to ensure they can be heard.

Conduct testing on a regular basis per facility safety plans to ensure the
equipment remains in working order and operators remain familiar with the use
of the equipment.
Informer-IP Wall Mount
49
Obtaining Service
Obtaining
MERGEFORMATService
Configuring the InformerIPFORMAT General Descriptionations
Informer-IP Wall Mount Service
There are no user serviceable parts inside the Informer-IP Wall Mount.
If you are experiencing any difficulties with the Informer-IP, contact Federal Signal
Customer Care at: 800-548-7229 or Technical Support at: 800-524-3021
Website: http://www.alertnotification.com/
E-mail: techsupport-ans@federalsignal.com
Replacing the KEY FOB Battery
Use ESD protection when replacing the key FOB battery to avoid
damaging electronic components.
The optional FOB contains a standard CR2032 lithium button cell that
has a typical life of one-to-two years.
To replace the battery, do the following:
1. Gently pry apart the two halves of the key FOB at the seam (you may use your
fingernails).
2. Remove the battery by sliding it out from beneath the retainer. There may be the
risk of explosion if the battery is replaced by the wrong type.
3. Replace it with the same type of battery while observing the polarity shown.
50
Informer-IP Wall Mount
Obtaining Service
Lithium Battery
Negative side faces PCB
Informer-IP Wall Mount
51
Obtaining Service
MERGEFORMAT Configuring the InformerIPFORMAT General Descriptionations
52
Informer-IP Wall Mount
Index
Index
Customer Care.................................................................. 50
A
Addressing the FOB........................................................... 34
Adjusting the Volume ....................................................... 39
Advanced Configuration ................................................... 28
Agency Compliance............................................................. 9
ALERT Button ................................................................ 8, 40
Alert Configuration ........................................................... 43
Alert Contact Input ........................................................... 14
ALERT LED ..................................................................... 7, 38
Alerts
Generating ................................................................... 42
Receiving ...................................................................... 40
Assigning System Server and Unit ID ................................ 25
Assigning the FOB Address ............................................... 35
Audible Indications
Specifications .................................................................7
Audio/Relay Output ...................................................... 8, 13
D
Dialog boxes
Backup/Restore ........................................................... 29
Commander Intercom ........................................... 36, 45
FOB Address ................................................................ 37
Home page .................................................................. 24
Informer-IP Input Options ........................................... 44
Informer-IP Listen/Record Options ............................. 48
Informer-IP Setup Wizard ............................................ 30
Login window .............................................................. 24
Network Configuration ................................................ 27
Select Comm Port ........................................................ 32
System Configuration .................................................. 25
Users Configuration ..................................................... 26
Dual Relay and 600 ohm Audio Output ............................ 41
E
B
Backup Configuration Settings .......................................... 29
C
Changing
Config User Password .................................................. 22
Location Assignment .................................................... 27
Site ID ........................................................................... 27
Static IP Address........................................................... 27
User Password ............................................................. 26
Clear All Button ................................................................. 47
Command Log display ....................................................... 47
Configuration Settings
Upload.......................................................................... 32
Configuring
Alerts ............................................................................ 43
the Command Line Interface ....................................... 21
the Informer-IP ............................................................ 18
the Informer-IP’s FOB Address ..................................... 36
the IP Address .............................................................. 23
the Parent Server, Site ID and Location ....................... 22
Using the Informer-IP Setup Wizard ............................ 29
with the Web Browser ................................................. 23
Connectors and Jacks .......................................................... 9
Controls
Specifications .................................................................8
Electrical
Specifications................................................................. 7
Electromagnetic Interference ............................................ 8
END CALL Button .............................................................. 47
Environmental and Physical ............................................. 10
Ethernet Port .................................................................... 14
F
Factory Defaults
Restore ........................................................................ 34
FCC Part 15 Class B ............................................................. 8
FOB
Picture ........................................................................... 5
FOB Addressing ................................................................ 34
G
Generating Alerts ............................................................. 42
I
Informer-IP Device
Selecting ...................................................................... 46
Informer-IP Network Configuration Form ........................ 20
Informer-IP Wall Mount
Features ......................................................................... 3
Introduction................................................................... 3
Main Components ......................................................... 5
Informer-IP Wall Mount
53
Index
Picture ............................................................................ 5
MERGEFORMAT Configuring the InformerService .......................................................................... 50
IPFORMAT General Descriptionations
Informer-IP’s FOB Address
Configuring................................................................... 36
Input/Output Connections ................................................ 13
Input/Output Definitions .................................................... 6
Installation
Determine a Suitable Location ..................................... 11
Instructions .................................................................. 11
Wall Mounting ............................................................. 11
Intercom
Log window .................................................................. 47
Status window ............................................................. 47
Using ............................................................................ 44
Introduction to the Informer-IP Wall Mount ...................... 3
IP Address
Changing ...................................................................... 27
Configuration ............................................................... 23
K
KEY FOB Battery Replacement .......................................... 50
Keypad .............................................................................. 39
L
LED Indicators ................................................................... 38
LISTEN Button ................................................................... 47
Listen/Recording Configuration Options .......................... 48
Location Assignment
Changing ...................................................................... 27
N
Recessed Mounting .......................................................... 12
Recommended ID Label ................................................... 21
Recommended Network Device Record........................... 21
RECORD Check box ........................................................... 47
Relay Outputs ................................................................... 41
Replacing the KEY FOB Battery ......................................... 50
REPLAY Button.............................................................. 8, 40
RESET Button ................................................................ 8, 40
Reset Requests Button ..................................................... 47
Restoring
Configuration Settings ................................................. 29
Factory Defaults .......................................................... 34
RS232 Port ........................................................................ 14
RSO (2005062) Input/Output Connections ...................... 10
S
Safety Message .................................................................. 1
Select All Button ............................................................... 47
Selecting an Informer-IP Device ....................................... 46
Serial and Ethernet Ports
Specifications................................................................. 7
Site ID
Changing ...................................................................... 27
Specifications ..................................................................... 7
Audible Indications ........................................................ 7
Controls ......................................................................... 8
Electrical ........................................................................ 7
Serial and Ethernet Ports ............................................... 7
Visual Indications........................................................... 7
Wireless Key FOB Alert Buttons .................................... 7
Stop Alert Wavefile Button .............................................. 47
System Server and Unit ID
Assigning...................................................................... 25
Network LEDs.................................................................... 39
T
O
Obtaining Service .............................................................. 50
Operating Instructions ...................................................... 38
P
Parent Server, Site ID and Location Configuration............ 22
Playback Audio Button ...................................................... 47
POWER LED ................................................................... 7, 38
R
Receiving
a Test Message............................................................. 41
an Alert ........................................................................ 40
54
TALK Button...................................................................... 47
TALK LED....................................................................... 7, 38
Technical Support ............................................................. 50
TEST LED ....................................................................... 7, 38
Test Message
Receiving ..................................................................... 41
Testing and Training ......................................................... 49
U
Uploading Configuration Settings .................................... 32
User Password
Changing ...................................................................... 26
Informer-IP Wall Mount
Index
Using the Intercom ........................................................... 44
Volume Adjustment ......................................................... 39
V
W
Visual Indications
Specifications .................................................................7
Wall Mounting.................................................................. 11
Warranty, Limited .............................................................. 2
Wireless Key FOB Alert Buttons
Specifications................................................................. 7
Wireless remote FOB ......................................................... 5
Wiring the Device ............................................................. 15
Informer-IP Wall Mount
55
2645 Federal Signal Drive, University Park, IL 60484-3167
Phone: 800-524-3021
E-mail: techsupport-ans@federalsignal.com
Website: http://www.alertnotification.com