Regional Coverage
Cummins NPower has 12 customer support centers
along with residential technicians throughout the
upper Midwest to provide prompt and efficient
deployment of personnel, tools and equipment for
planned maintenance or emergency support.
800-642-0085
Planned
Maintenance
&
Chicago, IL
Hodgkins, IL
improves system reliability
maximizes system uptime.
Bemidji, MN
Duluth, MN
Marquette, MN
Rochester, MN
St. Cloud, MN
St. Paul, MN
Fargo, ND
Grand Forks, ND
Minot, ND
Eau Claire, WI
Green Bay, WI
Madison, WI
Milwaukee, WI
800 642 0085
npowerpm@cummins.com
Wausau, WI
Menu of Planned Maintenance Services Offered
Planned maintenance improves system
reliability & maximizes system uptime.
Your emergency power system is designed to
protect your business from interruption and costly
downtime. A planned maintenance program from
Cummins NPower helps keep your power generation
equipment up and running, providing your business
with an extra measure of protection.
About planned maintenance
Planned Maintenance is a site specific program of
scheduled maintenance, equipment inspections, and
performance tests. Our program is not only designed
to keep the equipment in proper working condition,
but also to gain early knowledge of items that may
require unscheduled maintenance and repair, further
improving system reliability.
Truly comprehensive maintenance
Our complete knowledge of power generation
equipment and applications enables us to offer the
most comprehensive system maintenance programs
to meet your needs. We provide customized
packages for each unique application and overall
performance goals of the system.
Cummins NPower offers the best value
for your planned maintenance needs
Certified Technicians – Cummins NPower has
trained and certified power generation technicians
that have the experience and knowledge to meet
planned and unplanned service support. Our field
technicians use reliable support vehicles to provide
service where you need it.
Flexibility – Cummins NPower is capable of meeting
your unique scheduling needs 24 hours a day.
Quality – Cummins NPower has adopted best
in class processes and procedures for each
maintenance event to ensure that work is done
systemically to uncover problems and correct them
before they affect system reliability.
Price – Our fixed price guarantee allows you to know
the cost of your maintenance plan up front with no
surprise fees.
Oil / Performance Testing
Load
Fluid Bank
Sampling
2Coolant
hour
Oil
4Fuel
hour
Coolant
Fuel
Load
Bank
/ Performance Testing
56
Point
Inspection
2 hour
Monthly
Load Bank / Performance Testing
4 hour
Quarterly
2 hour
Semi-annual
4 hour
56 Point
Inspection
Semi-annual (with fluid filter change, no oil)
Monthly
56 Point
Inspection
Load
Management Inspection (no open test)
Quarterly
Monthly
Load
Management Inspection (with run test)
Semi-annual
Quarterly
(with fluid filter change, no oil)
EngineSemi-annual
Service
Semi-annual
Load Management
Inspection
(no open56
test)
Replace
oil and all fluid
filters (includes
point check)
Semi-annual (with fluid filter change, no oil)
Load Management
Inspection
(with run56
test)
Replace
all fluid filters,
no oil (includes
point check)
Load Management Inspection (no open test)
Load
Management Inspection (with run test)
Engine
Service
Battery
Replacement
Replaceengine
oil andstarting
all fluid batteries
filters (includes
56years)
point check)
Replace
(every 2
Engine Service
Replacesystem
all fluidstation
filters, batteries
no oil (includes
56years)
point check)
Replace
(every 2
Replace oil and all fluid filters (includes 56 point check)
Replace
allMaintenance
fluid filters, no oil (includes 56 point check)
Battery
Replacement
Cooling
System
Replacereplacement
engine starting
(every 2 years)
Coolant
withbatteries
flush
Battery Replacement
Replacereplacement
system station
batteries
Coolant
without
flush(every 2 years)
Replace engine starting batteries (every 2 years)
Replace coolant and hoses
Replace
system
station batteries (every 2 years)
Cooling
System
Maintenance
Full cooling system maintenance
Coolant replacement with flush
– coolant,
and belts
Cooling
Systemhoses
Maintenance
Coolant replacement without flush
Coolant replacement with flush
Replace
coolant
and hoses
Remote
Monitoring
Coolant
replacement without flush
Full
cooling
system
maintenance
Equipment
installand
with
full monitoring capabilitiesReplace coolant
hoses
–provided
coolant, hoses
and belts
by
Cummins
NPower
Full cooling system maintenance
–
coolant,
hoses
and
belts
Equipment
install
–
customer
monitors
Remote Monitoring
Equipment
install with full monitoring capabilitiesGenerator
Warranty
Remote Monitoring
provided5 by
Cummins
NPower warranty
Extended
year
comprehensive
Equipment
install
with full monitoring
capabilitiesEquipment
install
–
customer
monitors
provided
by
Cummins
NPower
Fuel System
Generator
Warranty
Fuel tank
cleaning
conditioning
Equipment
install –/customer
monitors
Extended
5 year comprehensive warranty
Biocide
or winterizer
Generator Warranty
Fuel tank replacement
Extended 5 year comprehensive warranty
Fuel System
– includes day tank filter if applicable
Fuel tank cleaning / conditioning
Fuel
System
PI / Megohmeter
Biocide or Test
winterizer
Fuel tank cleaning / conditioning
Validate
integrity of the insulation
Fuel tankthe
replacement
Biocide
or winterizer
– includes
tank filter
if applicable
coating
the day
electrical
windings
within generator
Fuel tank replacement
PI
/
Megohmeter
Test
–
includes
day
tank
filter
if
applicable
Tune-up Gas Engines
Validatespark
the
integrity
of the
insulation
Replace
plugs and
wires
PI / Megohmeter
Test
coating
the
electrical
windings
within generator
Replace
distributor
cap
and
rotor
Validate the integrity of the insulation
coating
the
electrical
windings
within
generator
Tune-up
Gas Engines
Valve
/ injector
set with flush
Replace
spark
plugs
and
wires
Valve
injector adjust and flush
Tune-up
Gasand
Engines
Replace distributor cap and rotor
Replace spark plugs and wires
cap and rotor
Valve Replace
/ injectordistributor
set with flush
and
injector
adjust and flush
Valve / Valve
injector
set
with flush
Valve and injector adjust and flush
Menu of Services • Cooling System Maintenance
Experience – Cummins has been a worldwide
leader in the power generation industry for over
75 years. Cummins NPower, a premier engine and
power generation systems distributor serving the
upper Midwest, is committed to delivering fast,
proven solutions to its customers. Cummins NPower
has adopted best in class processes and procedures
for each maintenance event to ensure that work is
done systemically to uncover problems and correct
them before they affect system reliability.
Fluid Sampling
Menu ofOilPlanned Maintenance Services Offered
Coolant
Menu
ofFuel
Planned Maintenance Services Offered
Fluid
Sampling
Engine Full Service
Recommended every 5 years for reliability:
Recommended Annually
•
Engine Service
Drain and refill cooling system with Fleetguard
hybrid extended life coolant.
•
Replace all coolant hoses including engine block
heater hoses.
•
Replace engine thermostats and test for
proper operation.
•
Replace all drive belts.
Note: Cummins NPower disposes of all waste per
Environmental Protection Agency (EPA) regulations.
•
Replace engine oil and filters (oil, fuel,
water) and dispose per Environmental
Protection Agency (EPA) specifications.
•
Recycle batteries per Environmental
Protection Agency (EPA) specifications.
Semi-Annual Inspection
•
Inspect engine, transfer switch, and
generator components including:
battery(ies) and battery charger, engine
cooling system (coolant testing optional),
controls and accessories, main alternator,
fuel system (fuel testing optional), intake
and exhaust systems, and the engine
and lubrication system (oil sampling when
recommended).
•
Perform system operational tests with
and without load.
•
Provide data analysis of service
event along with a quote for any
recommendations or repairs needed
on equipment.
Additional Services
Record Retention – Each service event is
documented and a copy of each report is presented
to the customer. We also maintain records for
performance analysis and to meet record retention
requirements for local authorities.
Extended Warranty Coverage – Didn’t buy
extended warranty coverage at the time of purchase?
We can research the availability of 2, 5 or 10 year
extended warranty coverage for Cummins products.
Fluid Sampling
•
Test oil, coolant, and fuel for
contaminants that may affect the
operation of equipment.
•
Proactive approach to respond to early
warning signs of wear, contamination,
and fluid breakdown.
Engine Full Service • Inspection • Fluid Sampling
Cooling System Maintenance
Load Banking
Performance Testing
Battery Program
Recommended yearly for
standby applications
Recommended every 24 months
•
Test rated output capacity of the generator
to the manufacturer’s specifications.
Verify sub-systems overall reliability to
perform in an emergency power situation
(during a 2 or 4 hour durability test).
•
System is monitored during the course of
the load test producing a detailed report of
its output and operating parameters noting
any abnormal conditions that may exist.
•
Provide follow up quote for any
recommendations or repairs needed
on equipment.
Remove and replace the engine-starting
battery/batteries and the transfer switch
batteries.
•
Recycle batteries per Environmental
Protection Agency (EPA) specifications.
Battery Program • Load Bank Performance Testing
•
•