C OMMERCIAL L ITIGATION G ROUP B ULLETIN S EPT EMB ER 20 09 WEBSITE OWNERS MAY FACE LIABILITY FOR HYPERLINKS TO DEFAMATORY MATERIAL By David Crerar and Michael Skene Borden Ladner Gervais LLP, Vancouver The British Columbia Court of Appeal has just issued an important judgment on the increasingly important issue of Internet defamation: Crookes v. Newton 2009 BCCA 392. The decision is vital to every person and business that publishes material on the Internet or that operates a website. The judgment provides more good news than bad to persons participating on the internet, confirming that hyperlinks will not in themselves implicate a website owner in publishing defamatory material found on the hyperlinked website. But, if a Court finds that the hyperlinking website endorses or adopts the defamatory content, or explicitly encourages the reader to link to the offending material, then the hyperlinking website owner may be deemed to have participated in a republication of the offending material, and face liability and damages. The Crookes facts The plaintiff in Crookes is a Vancouver-based businessman and sometime member of the Green Party of Canada. His Green Party ties were the subject of various articles he claimed to be defamatory. In an earlier lawsuit, he sued the supposed author of those articles. This case arises from a second lawsuit commenced by Mr. Crookes. In the facts leading to the present decision, the defendant Jon Newton runs a website, www.p2p.net. On his website Mr. Newton published an article entitled, “Free Speech in Canada”. The Newton article referred to the earlier Green Party article, and provided a hyperlink to that article. Newton did not quote the earlier article, or comment on its content. Publication It is not widely known, but almost everyone who plays a role in the writing, publication, or distribution of a defamatory article can be sued and can be found liable in defamation. It is not generally a defence that one is only repeating what another person originally said. BORDEN LADNER GERVAIS LLP WEBSITE OWNERS MAY FACE LIABILITY FOR HYPERLINKS TO DEFAMATORY MATERIAL A plaintiff in a defamation lawsuit must prove, among other matters, that the defendant published the defamatory words. The primary question is whether that person played a role in writing, publishing, or distributing those words. The issue of publication looks to both the giver and receiver of the offending material. On one hand, did the defendant participate in disseminating the offending material? On the other, did anyone actually receive and read the offending material? Crookes considers both sides of the question of publication. Publication via hyperlink In order to be liable for defamation, it must be proved that the defendant published the offending words. When the offending words appear in a newspaper or magazine, or are directly placed or quoted on a website, publication seems obvious. But what if the website does not directly publish the offending words on its own website, but instead provides for its readers a hyperlink to another website where the offending words are found? The British Columbia Court of Appeal concluded that providing a hyperlink, in itself, does not establish that publication has occurred. If the website simply provides a hyperlink, or describes the hyperlinked contents in a neutral manner, then the hyperlink is serving as no more than a footnote or a card in a library catalogue. The website is not adopting the offending words as its own, and is not indirectly publishing them. If, however, the linking website endorses the content of the hyperlinked material or encourages the reader to click to the hyperlinked material, the website defendant may be seen to be participating in the dissemination of the offending material, and publication may be found. To provide hypothetical examples, the first may well lead to a finding of publication, while the second would probably be safe: • “Click here to learn the truth about Mr. Smith’s history of fraud and corruption.” • “As shown here, Mr. Smith’s business practices have been the subject of some (unproven) criticism and litigation.” The Court also confirmed that providing a website address (as opposed to providing a clickable hyperlink), without more, does not constitute publication. BORDEN LADNER GERVAIS LLP WEBSITE OWNERS MAY FACE LIABILITY FOR HYPERLINKS TO DEFAMATORY MATERIAL Presumption that the material was read within the jurisdiction The plaintiff must also prove the other aspect of publication: that the offending material was received and read by someone. This proof is fundamental to a claim in defamation. It is also fundamental to the issue of whether it is appropriate to sue in a given jurisdiction. A plaintiff suing in British Columbia must prove that at least one person in British Columbia read the offending material. In Crookes, the Newton article providing the hyperlinks had been accessed a total of 1,788 times. It was not clear whether anyone accessing the Newton article had actually clicked on the hyperlinks to the offending material. Nor was it clear what number of these hits came from independent or repeat visits. Nor was it clear how many hits came from humans or from information-gathering Internet “robot” software. Nor was it clear whether any of the readers were located in British Columbia. In the circumstances, the Court found that the bald fact that there was a certain number of hits on the website article could not prove that anyone had clicked the hyperlink to read the Green Party article via the Newton article. Accordingly, the plaintiff had also failed to prove that anyone in British Columbia had read the article, and thus could not show that British Columbia courts had jurisdiction to hear the matter. In contrast, the one dissenting justice on the Court of Appeal would have found that 1,788 hits on an article on the topic of free speech provided ample evidence from which a court could infer that at least one person had read the article, and clicked on the hyperlink to the offending article, which then establishes publication. Liability for refusing to remove defamatory material Mr. Crookes also argued that publication should be established because Mr. Newton refused to remove the hyperlinks to the offending material after Mr. Crookes had asked that he do so. Mr. Crookes argued that this refusal showed that Mr. Newton exercised control over the hyperlinks, and that he had participated in their dissemination. The Court declined to address this issue, which had not been argued on a full evidentiary record in the Court below. As the lower Court had found that it could not be inferred that anyone had clicked on the hyperlinks, it was unnecessary to address this issue. This issue remains unsettled, but cases both in British Columbia and England suggest that a defendant website host that fails to remove defamatory postings after having received notice of their potentially defamatory content may be liable for republication of those materials: Godfrey v. Demon Internet Ltd. [2001] Q.B. 201 and Carter v. B.C. Federation of Foster Parents Assn., 2005 BCCA 398. BORDEN LADNER GERVAIS LLP WEBSITE OWNERS MAY FACE LIABILITY FOR HYPERLINKS TO DEFAMATORY MATERIAL Recommendations The Court of Appeal decision provides useful guidance for internet participants, and rules out the possibility that publication flows from the simple act of hyperlinking. But Crookes confirms that each case will turn on its own specific facts, including the wording, tone, and placement of the introduction to the hyperlink. A website owner or manager would be wise to seek legal advice before hyperlinking to a potentially defamatory website, or else risk a finding of publication and liability just as if it were the author of the offending material. For further information on these or other trade-mark matters please feel free to contact: National Leaders Toronto Guy J. Pratte Ira Nishisato 613-787-3521 416-367-6349 gpratte@blgcanada.com inishisato@blgcanada.com Calgary Montréal Ottawa Josef G. A. Kruger Jacques S. Darche Gerry Stobo 403-232-9563 514-954-3156 613-787-3555 jkruger@blgcanada.com jdarche@blgcanada.com gstobo@blgcanada.com Vancouver David Di Paolo Brad W. Dixon 416-367-6108 604-640-4111 ddipaolo@blgcanada.com bdixon@blgcanada.com Montréal 1000 de La Gauchetière Street West Suite 900, Montréal, Québec, Canada H3B 5H4 tel: 514 879-1212 fax: 514 954-1905 Ottawa World Exchange Plaza 100 Queen St., Suite 1100 Ottawa, Ontario, Canada K1P 1J9 tel: 613 237-5160 1-800-661-4237 legal fax: 613 230-8842 IP fax: 613 787-3558 Regional Leaders Toronto Calgary 1000 Canterra Tower 400 Third Avenue S.W. Calgary, Alberta, Canada T2P 4H2 tel: 403 232-9500 fax: 403 266-1395 This newsletter is prepared as a service for our clients and other persons dealing with commercial litigation issues. It is not intended to be a complete statement of the law or an opinion on any subject. 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