Southwest Washington SHRM Newsletter 2014 October – November – December PRESIDENT’S MESSAGE On October 14th, we are expecting more than 100 human resource professionals and business people to attend the annual 2014 Southwest Washington SHRM Conference at the Vancouver Convention Center at The Hilton. The annual conference is the Chapter’s primary opportunity to offer members and friends an unsurpassed opportunity to learn and grow in the human resources profession. The keynote address, “The Future of Human Resources: A Look Ten Years Out,” will be presented by Rick Howell, Principal at Howell Management Consulting in Portland, Oregon. Howell, sought after for his engaging and informative speeches, has over 20 Amy Robinson JD, SPHR years of human resources experience in various industries including hospitality, 2014 President manufacturing, and education. Eleven human resources experts round out the conference Southwest Washington agenda theme, “The Future of HR” and which is built upon three tracks: Business Management and Strategy, General SHRM HR, and Diversity and Inclusion. Registration is open to everyone. For further information, visit the Southwest Washington SHRM’s Conference at http://bit.ly/1umFrxh I look forward to seeing you at the conference or one of the Chapter’s other upcoming events. Amy Robinson Southwest Washington SHRM, President 2014 Page 1 of 6 Early Bird Special Register on or before October 3, 2014 $189 Members $239 Non-members Q4 SPEAKER SERIES – LABOR AND EMPLOYEE RELATIONS October: Annual Conference, no monthly luncheon. November: Labor Relations Update Attorney Mark Crabtree will discuss how to ensure that your organization’s Labor Relations activities are compliant with applicable federal and state laws. He will also share contemporary strategies for facilitating positive employee and labor relations within your organization. Crabtree is a Shareholder in the Portland office of Jackson Lewis. His practice focuses on counseling and litigation in both Oregon and Washington. He earned his law degree from University of Oregon School of Law. Buy tickets for November 11th Vancouver Program - 2014 Buy tickets for November 12th Longview Program - 2014 December: Shifting From Reactive to Proactive Employee Relations Mark Crabtree Do you sometimes feel like you're always fighting fires when it comes to employee-relations? Are you tired of responding to alarms and scrambling to manage the risk around sticky circumstances? Join us in December to learn how to make the shift from reactive to proactive employee-relations. Find out what you can do on the front-end to position yourself in a more proactive stance, and plan to address potential barriers such as lack of time or buy-in from others that may be holding you back or getting in your way. Presenter Linda Frischmeyer is an Attorney at Law at Landerholm. She assists with strategies that address employment situations, often working to resolve especially difficult or long-standing situations, and represents clients before federal and state agencies (EEOC, Human Rights Commission, Labor and Industries, etc.). As an advisor and advocate, she offers solutions to achieve her clients' goals that manage legal risk, with an eye toward avoiding litigation. Buy tickets for December 9th Vancouver Program - 2014 Linda Freschmeyer MEMBER NEWS Matthew Warner Honored Matthew Warner, past President of Southwest Washington SHRM, past President Matthew Warner received the 2014 NHRMA Distinguished Member Award at the 2014 NHRMA Conference in Spokane, Washington. The award is given annually to members who have made significant contributions to the human resource profession, the community and/or the Association. Matthew Warner Warner was instrumental in bringing new board members to Southwest Washington SHRM, providing training and encouragement, and spearheading Southwest Washington SHRM chapter goals such as streamlining financial recordkeeping, consolidating member data, increasing membership, Page 2 of 6 GUEST ARTICLE Use Performance Management to Create a Culture of Excellence By Sean Conrad A culture of excellence is something to which most organizations aspire, but which can look different depending on the priorities and strategy of the individual organization. Whether excellence is defined by corporate profits, service orientation, teamwork, quality or something else, you must first determine what a culture of excellence looks like for your organization then turn to methods to create and sustain it. An organizational culture is built by the shared experiences of its participants based on and reinforced as time goes on by a variety of factors. One of the most powerful factors impacting culture is the Performance Management Process. No matter how a culture of excellence is defined, the way performance is actually managed - or not managed - sets the tone for the behavior that is really valued, expected and reinforced. So, if the culture is less than excellent, take a look at the norms of behavior that are being established and reinforced by your performance management process. Do individual performance goals support a culture of excellence? Examine the impact and potential unintended consequences that may be affected by departmental and individual goals. Are expectations for performance clear? Discussions between managers and employees can help to clarify the standards of behavior and performance that will lead toward a culture of excellence. Are rewards and recognition awarded in a consistent and intentional way, based on the previously defined standards? Are managers providing feedback and coaching to help employees develop and demonstrate the skills and behaviors that lead to a culture of excellence? And, most critically, are leaders walking the talk by themselves modeling the behaviors that build a culture of excellence? Inconsistency, especially at the leadership level will undermine the very culture you are trying to build. Sean Conrad is a Certified Human Capital Strategist and senior product analyst at Halogen Software, He has spoken at numerous industry events and is a frequent contributor to industry publications and blogs, including Halogen’s Exploring Talent Management Blog. Page 3 of 6 WSU-V STUDENT CHAPTER NEWS Page 4 of 6 DISCOUNTS OFFERED FOR SHRM SEMINARS SHRM is offering a special discounted registration fee to attend a Seminar in Alexandria VA, Chicago IL, New Orleans LA, New York NY, Phoenix AZ, San Diego CA, Seattle WA - or a virtual seminar – this Fall! Program topics include: Strategic Human Resources: Delivering Business Results Business Management for HR: Understanding Business Operations Essentials of HR Management And much more! As a local SHRM-affiliated chapter, we’ve partnered with SHRM to offer you the following chapter member discounts off our advertised member/non-member registration rates: Chapter Member Discounts: Use Promo code: 14SEM1DAY - $100 off 1 day seminars Use Promo code: 14SEM2DAY - $200 off 2 day seminars Use Promo code: 14SEM3DAY - $300 off 3 day seminars Use Promo code: 14SEMVCHPT – $200 off any Virtual seminars Click here to find a program that meets your needs For more information, contact: Carlos Marroquin, SPHR Manager, Educational Programs Carlos.Marroquin@shrm.org 703.535.6033 SAVE THE DATE! Page 5 of 6 Disclaimer This offer only applies to 2014 SHRM Seminars and does not apply to Seminars outside the U.S., SHRM Emerging Leader programs or any SHRM Conferences or Seminars held at conferences. Offer applies to online and phone orders only. It does not apply to mailed-in orders, faxed orders or purchase orders. Offer is not valid on previous orders and cannot be combined with other promotions. Discount expires at 11:59 p.m., Pacific Standard Time, December 31, 2014. 2015 CALL FOR BOARD MEMBERS Three positions remain open on the 2015 slate of Board Members for Southwest Washington SHRM. Programs Director - responsible for setting the agenda for monthly luncheons and coordinating guest speakers Communications Director - Compose and distribute press releases, newsletters, emails, website posts and other Chapter communications Programs Coordinator for Longview – ensures that program information is published in the Longview area and that facilities are arranged for bi-monthly Southwest Washington SHRM meetings in that city. For further information about any of these positions, please send an email to info@swshrm.org SOUTHWEST WASHINGTON SHRM CHAPTER MEMBERSHIP IS FREE! Membership in Southwest Washington SHRM is a free benefit of your national Society for Human Resource Management membership. With national SHRM membership comes discounted participation in our chapter programs and events and member pricing at our affiliates (Columbia-Willamette Compensation Group, American Society for Training and Development – Cascadia Chapter, and Portland HRMA). Because we are a 100% chapter, all Southwest Washington SHRM members must also be members of the Society for Human Resource Management. To Join the Society for Human Resources Management, go to: http://bit.ly/MT75Ax If you are already a member of the Society for Human Resource Management but have not designated Southwest Washington SHRM as your local chapter, please complete the registration page at this link: http://bit.ly/MT7xyG DID YOU KNOW? If your organization is facing a temporary decline in business, Washington Employment Security’s Shared Work program offers you an alternative to laying off workers. Instead, you can reduce the work hours of your regular employees and the workers can collect partial unemployment benefits to replace a portion of their lost wages. This translates into immediate payroll savings and prevents the loss of your skilled employees. For further information, visit http://www.esd.wa.gov/uibenefits/faq/shared-work.php Page 6 of 6