Curriculum Vitae
Rhonda Raye Savage, DDS
3519 56th Street NW, Suite 240
Gig Harbor, WA 98335
877-343-0909
Rhonda@MilesGlobal.net
www.MilesGlobal.net
Birthdate: June 25, 1958
Education:
University of Alaska
1979-1982
University of Portland
1981-1982
Seattle University
1982-1985
Bachelor of Science in Biology, Cum Laude June, 1985
University of Washington School of Dentistry 1985-1989
Doctor of Dental Surgery, with Honors 1989
University of Phoenix Online Masters Program in Business 2004-2005
Dental School Honors:
WDS Foundation, 3rd year student
Guthrie Award, 3rd year student
Operative Dentistry Award, 4th year student
Pediatric Dentistry Award, 4th year student
Women in Dentistry Award, 4th year student
Governance and Service Award, 4th year student
Honorary Degrees:
Pierre Fauchard Academy
Fellow, International College of Dentists
American College of Dentistry
United States Navy Dental Corp:
Active Duty 1989-1992
Reserves 1992-1997
Rank: Lt. Commander, USNR
United States Navy Awards:
Navy Achievement Medal
National Defense Medal
Expert Pistol Medal
Private Practice, General Dentistry:
Tacoma, WA
1992-2003
Gig Harbor, WA
Dec. 2003-2007
Gig Harbor, WA
Feb. 2014-Present
CEO: Linda L. Miles and Associates/Miles Global, July 2007 to present
Principal Owner: Savage Dental Marketing
Research:
Executive Committee, PRECEDENT project, NIH, University of Washington
2006-2007
Professional Memberships and Positions:
Pierce County Dental Society Board of Trustees 1993-1995
Pierce County Dental Society Executive Council Secretary, Treasurer and Vice
President 1995-2000
President, PCDS 2000-2001
Toastmasters International, VP of membership, 1999-2000
Toastmasters International, Club President, 2000-2001
Washington State Dental Association: Chair, Peer Review and Ethics
Committee Member, Task Force for Reorganization
American Dental Association member
ADA Delegate 2000-2007
Academy of General Dentistry
Board of Directors, WSDA 2000-2001
Secretary/Treasurer, Washington State Dental Association 2001-2004
Vice President, WSDA 2004-2005
President Elect, WSDA 2005-2006
President Washington State Dental Association, 2006-2007
University of Washington School of Dentistry Admissions Committee 2007 to
2009
American Academy of Cosmetic Dentistry member
Institute of Management Consultants
National Speakers Association
Gig Harbor Chamber of Commerce member
Alliance of Women Owned Business member
Dental License:
State of Washington, 1989 to present
Publications:
Dentistry with a Bite, Concepts Magazine, Spring 2000
Zoo Dentistry, Mouth Magazine, JASDA, Fall 2000
President’s Remarks, PCDS, May 2000-May 2001
New Smile, New Life, Love is the Best Medicine, Sept. 2000
Anterior Root Resorption, Journal American Dental Association, Jan. 2002
Battling Bulimia: Orthodontic and restorative dental treatment for a patient
with severe bulimia, Women’s Dental Journal, October 2005
Restorative Treatment Options for Patients with Severe Orthodontic
Resorption, Compendium, May 2006
Editorial Board for WSDA News
Obesity and Bulimia, Women’s Dental Journal, November, 2007
Dental Teams Make or Break the Practice, WSDA, February, 2008
Risk and Leadership; AAWD, March, 2008
Women in Leadership: The Secret of Your Success; WDJ, April, 2008
Why Some Practices Struggle and Others Succeed, Dental Economics, July
2008
How to Turn “Fee Questions” into “Fee and Treatment Acceptance.” Ins.
Solutions
Planning for Growth: Don’t Have A Business Plan? Insurance Solutions
The High Cost of Broken Appointment: Insurance Solutions, 2009
Trust Me! I’m a Doctor. Dental Economics, Nov 2009
Book Yourself Solid: Ten Ways to Win Patient Acceptance: TDA Journal
Collecting Your Due: Dental Town Oct 2009
The New Patient Exam: Dental Assisting Digest Oct 2009
Women Who Launched: Female Dentists as the CEO; Women’s Dental Journal
Success in Private Practice. Dental Economics special edition for new
graduates
Tough Times Call for Tough Strategies, Dentistry IQ
The New Job Market, Pink Tooth
The Foundation of a Practice: Does Your Office Have a Strong Periodontal
Program? Pink Tooth
Daily Coaching for Success, Pink Tooth
Leading the Way Through Difficult Times, Pink Tooth
True Teamwork: How to Bring the Doctor(s) and Staff Together, Pink Tooth
Get There Early! Developing a Preventive Periodontal Protocol, Insurance
Solutions
Are You Stuck in the Middle? How Today’s Busy Dental Office Manager can
Avoid Stress and Burnout! AADOM
Five Powerful Reasons to Document, Dental Town
Goal Setting and Accountability, Dental Town
Patient Centric Marketing, Dental Town
Is your Website a “Best Seller?” Dentistry IQ
Daily Coaching for Success, Dentistry IQ
X-ray Prescriptive Protocol, Insurance Solutions.
Implants: Innovative, Efficient and Hassle Free. “Change from selling a
service to selling a solution”.
The 10 Things I hate about My Staff! Dental Town
The 10 Things Your Staff Hates About You! Dental Town
Facebook: The Good, the Bad and the Ugly Dental Assisting Digest
Your Practice: What Keeps You Awake at Night? Dental Town
Staff or Staph: Asset or Infection? Dental Assisting Digest
Office staffing: Getting it Right and keeping it Right! Dental Economics
Motivational Performance Reviews and Tough Times DentalEd
Your Phones: A Joy or an Ouch!? Dental Town
The Guerrilla Practice Sale: Dealing with Practice Transitions
Presentations:
Restoring the Maxillary Lateral Incisor, Pierce County Dental Society, Oct.
1999
“Esthetic Considerations: Managing the Gingival Papilla” U.W. 3rd year
students, April, 2001
“Yes, It Can Be A Zoo Out There” presentation to the Genesis Hygienist Group,
2001
“Creating the Vision: The Hygienist’s Role in the Dental Office”, Pierce College
of Hygiene, 2001
Long-Term Retention of Severely Resorbed Anterior Teeth, Academy of
Esthetic
Dentistry, Aug. 2004
Breakfast with The Experts, WSDA/PNDC, 2003, 2004
Long-Term Retention of Severely Resorbed Anterior Teeth, American
Association of Women Dentists, January 5, 2005
Academy of Restorative Dentistry, Retention and Restoration of Severely
Resorbed Laterals, February 2006
An Update on Women’s Oral Health, March 2006
Component Dental Societies visitations 2005-2007
Marketing Your Dental Practice: An Update on Women’s Health, April 2007
Alaska Dental Society Keynote Address, May 2007
Leadership: Gig Harbor High School, June 2007
Speaking and Consulting Network: Spotlight on Speaking June 2007
American Dental Assoc. Young Dentist’s Conference, July 2007
LDS Academy of Dentists, Provo, Utah, August 2007:
1. The Key Essentials of Success in a Dental Practice
2. Leadership is a Team Effort
Dental Business Conference (2 days workshop) November, 2007
Practice Administrator Workshop (2 days) January, 2008
University of Washington School of Dentistry,
“Hiring and Retaining a Great Dental Team” January, 2008
Oregon Dental Association, ADPAC meeting, February, 2008
“Leadership is a Team Effort” and
“The Key Essentials of Success in a Dental Practice”
University of Washington School of Dentistry, March, 2008
“The Numbers of the Dental Practice”
Speaking and Consulting Network, March 2008
“The Secrets of a Successful Proposal”
Professional Dental Assistants, Virginia, April, 2008:
“The Joys and Challenges of Clinical and Business Assisting”.
Inland NW Dental Conference, May, 2008:
“The Joys and Challenges of Clinical and Business Assisting”
“Teamwork and Communication”
University of Washington School of Dentistry, May 2008
“The Seven Stages of Comprehensive Dentistry”
Dental Business Conference (2 day workshop), Myrtle Beach, SC June 2008
Idaho State Dental Association June 2008:
“Marketing Your Dental Practice”
“An Update on Women’s Health Issues”
American Association of Women Dentists, June 2008
“Taking Your Leadership to the Next Level”
Alaska State Dental Association, July 2008:
“Dentistry Dedicated to Excellence: Taking a Stand Against
Periodontal Disease”
American Association of Dental Office Managers, Sept 2008:
“The Joys and Challenges of Dental Office Management”
Dental Team Conference, (2 day workshop), October 2008 Branson, Missouri
Dental Team Conference, (2 day workshop), Nov 2008 Seattle, WA
Tri Cities Canyon Lakes Dental Society, Nov 2008
“Communication and Marketing: Two Keys to a Successful Practice”
Pierce County Dental Society Jan 23, 2009 Marketing to the Female Patient
Yankee Dental Congress, Jan 29-31
Communication and Teamwork
Leadership: A total Team Effort
The Key Essentials to a Successful Dental Practice
Clinical and Business Assisting
AADPA Mar 7 Leadership
Hinman Mar 19-21
Communication and Teamwork
The Key Essentials to a Successful Dental Practice
Leadership: A Total Team Effort
AAWD Portland, Oregon March 2009:
Leadership Development: A Life-Long Practice
Maximizing Practice Success Through Communication and Marketing,
Portland, Oregon March 2009
Maximizing Practice Success Through Communication and Marketing,
Gig Harbor, WA April, 2009
Walla Walla Dental Society Apr 17
Dental Business Conference Apr 24-25
Practice Administrator Workshop May 15-16
Montana Dental Association May 21
Dental Business Conference June 5-6
Pacific NW Dental Conference July 23-24
ADA Oct 2-3
Santa Clara Dental Society, Oct 16
Dental Team Conference, Atlantic City, Oct 23-24
Dental Team Conference, San Diego, Nov 6, 7
Gig Harbor, WA: Key Essentials for a Successful Dental Practice Nov 13
AAWD: Key Essentials, Nov 20
Morris Seminars, NJ: Key Essentials, Dec 10
West Virginia Dental Association, Jan 2010
Seattle King County Dental Society, Jan 2010
Dental Team Conference New Jersey Mar 2010
ACD, IDC, Pierre Fauchard Tri-College presentation Apr 2010
Spring Break Sun Fun Seminar, Las Vegas April 2010
Star of the North Apr 2010
Tunica Extravaganza Apr 2010
Texas Dental Association May 2010
New Mexico Dental Association June 2010
Pacific NW Dental Conference June 2010
Academy of General Dentistry July 2010
The Key Essentials of a Successful Dental Practice, Rapid City, South Dakota
District Society August 2010
Banishing the Broken Appointment..3 webinars, Practice Works, July-Sept
2010
Rethink Your Potential: Alliance of the American Dental Association, WA
State, Sept 2010
Marketing and Customer Service, Mastership Program, AGD, Washington
State Sept 2010
Office Administrator Workshop Nashville, TN Sept 2010
Winnipeg Dental Society Oct 2010
Dental Team Conference Palm Springs, Ca Nov 2010
Key Essentials, Half Moon Bay Feb 18, 2010
Key Essentials, Las Vegas, March 18, 2010
Nebraska State Association meeting, April 1, 2010
American Endodontic Association, April 15-16, 2010
2011 Presentations:
San Jose, Dr. Bui, Feb 11
Office Administrator Workshop, Orlando, FL, Feb 25-26
Key Essentials to a Successful Practice, Las Vegas, NV, March 18
Nebraska State Dental Association, April 1
Pierce County Dental Society, Tacoma, WA April 29
Dental Townie Meeting, Las Vegas, NV May 5-7
California Dental Association, Anaheim, CA, May 12-15
Dental Team Conference, Myrtle Beach, June 3-4
Mississippi Dental Association, Destin, Florida June 10
Dental Team Conference, Adec Facility, July 29-30
Office Administrator Workshop, Gig Harbor, WA August 12-13
Key Essentials to a Successful Practice, Dallas, TX Sept. 9
Central New York Dental Conference Sept 15
Key Essentials to a Successful Practice, Madison, WI Sept 16
Oregon Dental Executives Association Fall Forum, Wilsonville, OR, Oct. 7
Dr. Swett Farmington Country Club, Charlottesville, VA Oct. 14
Key Essentials Houston, TX Oct 21
AADPA Tucson, AZ, Nov. 3
Wyson Financial Planning, St. George, UT, Nov. 4
AGD “Practiceology” Las Vegas, NV, Nov 10-13
East Tenn. Academy of Dental Practice Administrators, Gatlinburg, TN, Dec. 2
2012 Presentations:
Kitsap County Dental Society, Jan 10
Southwest District of the Georgia Dental Association, Jan 13
Delaware State Dental Society, Jan 20
Yankee Dental Congress, January 26-27
Utah Dental Convention, Salt Lake City, UT, Feb 16-17
Chicago MidWinter Meeting, Feb 23-25
AADPA, Phoenix, AZ, March 7-10
Miles Global Sun Fun Cruise, March 22-26
Savage Front Desk, Gig Harbor, WA, April 13
Inland Northwest Dental Conference, Spokane, WA April19-20
Ontario Dental Association, Ontario Canada May 10-12
Office Administrator Workshop, Boston, MA May 17-19
World Dental Forum, Hong Kong, China May 31- June 3
Florida National Dental Association, Orlando June 14-16
Office Administrator Workshop Napa Valley July 19-21
Study Club, Raleigh, NC, July 26
Hands On New Patient Experience, Chesapeake, VA August 3-4
Dental Team Conference, Gig Harbor, WA, September 14-15
AADPA, Seattle, WA, Sept 21
Raleigh Perio Study Club, Raleigh, NC, September 28
Office Administrator Workshop, Las Vegas, October 4-6
University of Washington, Seattle, WA, October 8
University of Washington, Seattle, WA, October 26
Orlando Tech, Orlando, FL, November 1
Dental Team Conference, Orlando, FL, November 1-3
Study Club, Bowling Green, KY, November 9
American General Dentistry, Atlanta, GA, November 10
Study Club, McAllen, TX, November 16
Practice Management Conference, Ontario, Canada Nov 30- Dec 1
Hands On New Patient Experience, Chesapeake, VA December 7-8
UW 2nd Pediatric Residents, Seattle, WA December 14
2013 Presentations:
West Michigan Dental Society Jan 11
Hawaii Dental Association Jan 24-25
Savage Sesame Summit, Seattle February 8
Keeping the Schedule Full and Productive, Live Webinar Feb 19
Chicago MidWinter Meeting, February 21-23
AZDA Scottsdale, AZ, March 7-8
AADPA, Las Vegas, NV March 9
Big Apple Dental Meeting, NJ March 14
Communication and Teamwork, Live Webinar March 19
Premier Study Club, Seattle April 2
Kitsap County Dental Society April 19
Dealing with Difficult People, Live Webinar April 23
Office Administrator Workshop, Chicago April 26-27
Music City Dental Conference May 9-11
Marketing 1-Day Course, Raleigh NC, May 24
Montreal Dental Convention, Montreal, Quebec May 24-29
West Portland ITI Study Club, Beaverton, OR May 31
Pacific Northwest Dental Conference, Bellevue, WA June 13
The Savage Front Desk at Care Credit HQ, Costa Mesa CA, June 21
Exceptional Practices Make Change Stick!, Webinar June 25
Banishing the Broken Appointment, Webinar July 16th
Office Administrator Workshop ADEC Facility, Newberg, OR, Jul 19-20
Results Driven Dental Marketing, Gig Harbor, WA, August 16
Ontario Dental Assoc. - Women’s Meeting, Ontario, CA Sept 19th
University of Minnesota St. Paul, MN Oct 4
Kitsap Dental Society Oct. 8
Excellent new Patient Guidelines, Webinar Nov. 8th
Leadership on a Shoestring, Webinar Nov. 22nd
ADA Annual Meeting / AAWD New Orleans LA Oct 31–Nov. 3
Keeping the Schedule Full and Productive, Webinar Nov. 5th
Domacan, Montreal, Canada Nov. 14-15
Greater NY Dental Meeting, NY Nov. 29-Dec. 4
2014 Presentations:
Rocky Mountain Dental Convention, Denver, CO Jan 23-24
Yankee Dental Congress, Boston, MA Jan. 29-Feb. 2
Pacific Dental Conference, Vancouver, Canada Mar. 6-8
Santa Clara Dental Society, CA Mar. 13-14
King County Dental Society, WA Mar. 19
Office Manager Workshop, Canada Mar. 28-29
Star of the North, MN Apr. 24-26
Texas Dental Association, San Antonio, TX May 1-3
Ontario ASM, Ontario, CA May 8-10
PNDC, Bellevue, WA June 12-13
AGD Annual Meeting, Detroit, MI June 26-28
ADA Notre Dame Online Practice Management Program July 25
Texas Academy of General Dentistry Sept. 12
Washington State Dental Association, Seattle, WA Sept. 5
Texas AGD, Texas Sept. 12
Washington AGD Sept. 18
Monterey Bay Dental Society, CA Sept 19
Palladium Orthodontics, Ottawa Canada, Oct. 3
2014 Upcoming Presentations:
Washington AGD Sept. 18
Monterey Bay Dental Society, CA Sept 19
Palladium Orthodontics, Ottawa Canada, Oct. 3
Washington State Dental Association, Vancouver, WA Oct. 17
Thompson Okanagan Dental Meeting, British Colombia, Oct. 25
Office Administrator Workshop, Nashville, TN, Nov. 7-8
Wisconsin Dental Conference Nov. 14-15
Greater New York Dental Meeting, New York, Dec. 1-2
2015 Upcoming Presentations:
West Seattle Study Club, WA Jan 13
Michigan Dental Association, MI Feb 6
Valley Forge Dental Conference, March 5
Western Regional Dental Conference, Scottsdale, AZ Mar.20
21st Century Study Club, MN Apr 10
Texas Dental Association & 360 Program, May 8-9
North Carolina Dental Society, May 15-18
JDIQ Quebec, Canada May 25-26
Indiana Dental Association, Indianapolis, IN June 11
Pacific Northwest Dental Conference, Bellevue WA June 12
Virginia Dental Association, Virginia Sept. 16-20
FDI, Bangkok, Thailand- Sept. 22-25
University of Washington- Practice Management, Oct 20
Periodontal Specialists Meeting, Rochester, MN Oct 29
Study Clubs:
Implant Study Club, Dr. David Mathews, 1995-2007
Restorative Study Club, Dr. Brad McPhee, 1997-1999
Teaching Responsibilities:
Microbiology laboratory course instructor for nursing students, Seattle
University, 1993-1995
Clinical Affiliate Instructor, University of Washington School of Dentistry,
1999-present.
University of Washington School of Dentistry Admissions Committee, 2007 to
2009
Community Service:
Volunteer for various dental society functions
Volunteer for zoo dentistry at the Point Defiance Zoo
Sponsor for Gig Harbor Little League
Board of Directors, Point Defiance Zoo
Board of Directors, Washington Oral Health Foundation
Steering committee chair, Puyallup Partnership for Improved Dental Health
Editorial Board for WSDA News
Activities and Sports:
Scuba diving
English horseback riding
Gardening
Reading
Soccer Mom
Boating
Husband:
James O’Neal Stephens, a wonderful electrical engineer
Daughter:
Kaitlyn M. Savage, an excellent professional soccer goalkeeper