Total Care Program Purchase Agreement
Please read and complete the following information to validate your participation.
I, ________________________________________________, as the owner of
(name of purchaser)
___________________________________________________________________,
(address, city, state & zip)
Please check:
† have received a copy of the manufacturer’s warranty
† understand that cleaning and refinishing are not included in the program
† understand that the program is non-refundable
The Total Care Program includes:
• 5 years of full coverage*
• Parts**
• Labor**
• 6 scheduled visits
o 2 Quality Assurance inspections
o 4 maintenance visits
• Plus any incidental service required**
X_________________________________________ Date ____________________
(program purchaser’s signature)
Homeowner/Contractor’s phone number ___________________________________
Dealer ____________________________ Phone Number _______________________
Sales Associate___________________________
Dealer! Please mail this completed form to:
Super Enterprises
126 Spagnoli Road
Melville, NY 11747
Attn: Service Department/Total Care Program
*Program coverage totals five years, beginning with the first Quality Assurance visit, regardless of when subsequent visits occur.
** Manufacturer’s warranty conditions and exclusions apply.
Thank you for selecting Marvin products. Marvin follows a unique made--to--order manufacturing philosophy. Your
windows and/or doors are built according to your specifications, with careful craftsmanship and attention to detail.
We are committed to bringing you products of the highest quality and value. We are just as committed to standing
behind our products, with quick responsive service and a comprehensive warranty. The terms and conditions of our
warranty are set forth below.
The Marvin Windows and Doors Ten--Year Limited Warranty.
YOUR WARRANTY.
This limited warranty is extended to all end users of Marvin Windows and Doors. Your Marvin product is warranted
to be free from defects in manufacturing, materials and workmanship. If such a defect appears during the term of this
warranty, Marvin will, at its option (1) repair the defective product, (2) replace the defective materials or (3) refund
your purchase price. If replacement is elected, Marvin will not be responsible for installation or refinishing of
replacement parts.
This limited warranty is valid for ten (10) years from the date your Marvin product was originally purchased and is
subject to the further conditions and exclusions set forth below. The warranty of replacement products (including
upgrades thereto) furnished pursuant to this warranty will be limited to the remainder of the warranty period of the
original product.
Twenty (20) Year Insulating Glass Limited Warranty
The insulating glass in your Marvin products is warranted against visible obstruction through the glass caused by
a failure of the insulating glass air seal for a period of twenty (20) years from the date of original purchase. In the event
visible obstruction occurs within the twenty (20) years, Marvin will, at its option, provide replacement insulating glass
with or without associated sash. Marvin will not be responsible for installation or refinishing of these replacement
parts.*
*Stress cracks are warranted against manufacturing defects for 10 years from original purchase date.
CLAIMS UNDER THESE WARRANTIES MUST BE MADE WITHIN 60 DAYS OF THE APPEARANCE OF A
DEFECT.
CONDITIONS AND EXCLUSIONS.
Marvin builds its windows and doors to be durable and long lasting. There are certain conditions or applications,
however, over which Marvin has no control. Defects or problems as a result of such conditions or applications are
not the responsibility of Marvin. They include:
S THIS LIMITED WARRANTY DOES NOT APPLY TO MARVIN WINDOWS AND DOORS INSTALLED IN
STRUCTURES THAT DO NOT ALLOW FOR PROPER MANAGEMENT/DRAINAGE OF MOISTURE. FOR
EXAMPLE, EXTERIOR INSULATION AND FINISH SYSTEMS (“EIFS”), ALSO KNOWN AS “SYNTHETIC
STUCCO”, WITHOUT AN ENGINEERED DRAINAGE SYSTEM
S
S
Improper installation, field finishing or maintenance
S
Corrosion, wear, or failure of standard hardware in seacoast applications (See your local Marvin dealer for
corrosion resistant hardware options.)
S
S
S
S
S
Normal wear or discoloration of finishes, including the tarnishing of brass
Finish failures or corrosion of aluminum cladding or other components due to environmental conditions such
as air pollutants, acid rain or other corrosive substances, except as specified in the “Marvin Windows and
Doors Special Limited Warranty for Marvin Clad Products in Coastal Salt Water Environments.”
Any misuse, modification or alteration
Variations in the color and grain of natural wood parts
Environmental conditions or use exceeding design standards
Special glass or glazings
S
S
Electric operators (Please see separate warranty for electric operators.)
S
Minor glass imperfections that do not affect normal vision or product performance, including curvature of
glass due to atmospheric conditions
S
Condensation or frost on exposed surfaces of your Marvin windows or doors. Condensation or frost is not a
defect in the product, but a result of excessive humidity. For more information about condensation and what
you can do to keep it to a minimum, write to Marvin Windows and Doors, P.O. Box 100, Warroad, Minnesota
56763
S
Commercial Door (Please see separate warranty for commercial door hardware components, sills, and steel
frames.)
S
Marvin SillGuardt (Please see separate warranty for Marvin SillGuard.)
Warpage of 1/4” or less of door stiles and rails
YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE
WHATSOEVER SHALL BE AS SPECIFIED ABOVE. WE SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES OF ANY KIND, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR OTHERWISE. SOME
STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS
LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU
MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY MARVIN AND SUPERSEDES ANY PRIOR,
CONTRARY, ADDITIONAL, OR SUBSEQUENT REPRESENTATIONS, WHETHER ORAL OR WRITTEN. MARVIN DISCLAIMS
AND EXCLUDES TO THE GREATEST EXTENT ALLOWED BY LAW ALL OTHER WARRANTIES, WHETHER EXPRESS,
IMPLIED, OR STATUTORY, INCLUDING ANY WARRANY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE
AND ANY IMPLIED WARRANTIES OTHERWISE ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR
USAGE OF TRADE. NO PERSON (INCLUDING ANY EMPLOYEE, AGENT, DEALER, OR REPRESENTATIVE) IS
AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY CONCERNING THIS PRODUCT, EXCEPT TO REFER
YOU TO THIS LIMITED WARRANTY. THIS WARRANTY IS NOT A WARRANTY OF FUTURE PERFORMANCE BUT ONLY A
WARRANTY TO REPAIR/REPLACE OR REFUND.
IF YOU HAVE A WARRANTY CLAIM.
Your local Marvin distributors and dealers are equipped to handle your warranty claim in a timely and efficient
manner. Because they are located near you and are familiar with your purchase and/or project, your local Marvin
dealer or distributor can best expedite a response to your claim.
If you have a warranty claim with your Marvin window or door, call the dealer or distributor from whom the
products were purchased.
If you do not know the name of the dealer or distributor, or if you feel that the timeliness of the response was
not adequate, please contact Marvin Windows and Doors to initiate the service request resolution. You may
contact Marvin at 1--800--346--5128 or visit us at our website at www.marvin.com and select “Contact Marvin” on
the home page. You will receive a response from Marvin within 48 hours of submitting your request.
When contacting your distributor, dealer, or Marvin Windows and Doors, having the following information
available at the time of your contact would be helpful:
S Special glass or glazings
S Date product was purchased
S Dealer or distributor from whom the product was purchased
S Description of the product
S Specific definition of the problem or situation
S Your name, address and telephone number and/or email address
If written correspondence is more convenient for you, please send the above information to:
Attn: Service Department
Marvin Windows and Doors
P.O. Box 100
Warroad, MN 56763
EFFECTIVE February 13, 2007
19913555
MARVIN WINDOWS AND DOORS
SPECIAL LIMITED WARRANTY FOR MARVIN CLAD PRODUCTS
IN COASTAL SALT WATER ENVIRONMENTS
YOUR WARRANTY.
This limited warranty is extended to end users of Marvin Clad Products that are installed within one mile of a sea
coast (salt water). Your Marvin product is warranted to be free of manufacturing defects that may result in abnormal1
deterioration of the exterior finish for a period of 10 years, with the conditions and limitations contained herein.
If such a defect occurs within five years from the date of original purchase, Marvin will, at its option (1) repair the
defective product, (2) replace the defective materials or (3) refund your purchase price. If replacement is elected, Marvin
will not be responsible for installation or refinishing of replacement parts.
If such a defect occurs from six to ten years from the date of original purchase, Marvin will, at its option (1) reimburse
50% of the cost to repair the defective product, (2) provide replacement materials for the defective materials at a 50%
discount from Marvin’s list price or (3) refund 50% of your purchase price. If replacement is elected, Marvin will not be
responsible for installation or refinishing of replacement parts.
CONDITIONS AND EXCLUSIONS.
THIS LIMITED WARRANTY IS SUBJECT TO THE CONDITIONS AND EXCLUSIONS SET FORTH IN THE MARVIN
WINDOWS AND DOORS TEN YEAR LIMITED WARRANTY (available from your Marvin dealer, at
http://www.marvin.com/ownersman/warranty.asp or by calling 1--800--346--5128).
IN ADDITION TO THE CONDITIONS AND EXCLUSIONS SET FORTH IN THE MARVIN WINDOWS AND DOORS TEN
YEAR LIMITED WARRANTY, THE FOLLOWING CONDITIONS AND EXCLUSIONS APPLY:
1.
SALT AND OTHER CORROSIVE OR ABRASIVE MATERIALS MUST NOT BE ALLOWED TO BUILD UP ON THE
EXTERIOR SURFACES. EXTERIOR SURFACES MUST BE CLEANED WITH A MILD DETERGENT SOAP AND
WATER AT LEAST EVERY THREE MONTHS AND MORE FREQUENTLY IF NECESSARY TO PREVENT THIS
BUILD UP.
2.
ANY BREACHES IN THE EXTERIOR PAINT COATING, SUCH AS SCRATCHES, CHIPS OR AREAS OF
ABRASION, MUST BE REPAIRED IMMEDIATELY. UNDER NO CIRCUMSTANCES CAN THE METAL SUBSTRATE
BE LEFT EXPOSED.
3.
CLAIMS UNDER THIS WARRANTY MUST BE MADE WITHIN 60 DAYS OF THE APPEARANCE OF A DEFECT.
YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY
CAUSE WHATSOEVER SHALL BE AS SPECIFIED ABOVE. MARVIN SHALL IN NO EVENT BE LIABLE FOR ANY
CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, HOWEVER OCCASIONED, WHETHER BY
NEGLIGENCE OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH MAY VARY
FROM STATE TO STATE.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY MARVIN AND SUPERSEDES ANY PRIOR,
CONTRARY, ADDITIONAL, OR SUBSEQUENT REPRESENTATIONS, WHETHER ORAL OR WRITTEN. MARVIN
DISCLAIMS AND EXCLUDES TO THE GREATEST EXTENT ALLOWED BY LAW ALL OTHER WARRANTIES,
WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANY OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES OTHERWISE ARISING FROM COURSE OF
DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. NO PERSON (INCLUDING ANY EMPLOYEE,
AGENT, DEALER, OR REPRESENTATIVE) IS AUTHORIZED TO MAKE ANY REPRESENTATION OR WARRANTY
CONCERNING THIS PRODUCT, EXCEPT TO REFER YOU TO THIS LIMITED WARRANTY. THIS WARRANTY IS NOT
A WARRANTY OF FUTURE PERFORMANCE BUT ONLY A WARRANTY TO REPAIR/REPLACE OR REFUND.
1The environment within one mile of a sea coast can be extremely corrosive. Even with the appropriate maintenance, products
installed in this environment will typically deteriorate more than products installed in a less severe environment. Some
corrosion and/or deterioration is considered “normal wear” in this environment.
19913551
February 13, 2007
Your Warranty
Thank you for selecting Marvin Entry Door products. This limited warranty is extended to the end user of Marvin Entry Doors. During the term
of this limited warranty, your Marvin products are warranted to be free from defects in manufacturing, materials and workmanship. If such a defect
appears during the term of this warranty, Marvin will, at its option (1) repair the defective product, (2) replace the defective materials or (3) refund
your purchase price. If repair or replacement is elected, Marvin will not be responsible for installation or refinishing of replacement parts.
This limited warranty is valid for one (1) year from the date your Marvin Entry Door product was originally purchased and is subject to the further
Conditions and Exclusions set forth below. The replacement products (including upgrades thereto) furnished pursuant to this warranty will be covered for the remainder of the warranty period of the original product.
Insulating Glass Warranty
The insulating glass in your Marvin Products is warranted against visible obstruction thru the glass caused by a failure of the insulating glass air
seal for a period of five (5) years from the date of original purchase. In the event visible obstruction occurs within the five (5) years; Marvin will,
at its option, provide replacement insulating glass with or without associated sash. Marvin will not be responsible for installation or refinishing of
these replacement parts.
* Special glass and glazing are warranted against manufacturing defects for one (1) year from the original purchase date.
CONDITIONS AND EXCLUSIONS.
Marvin Entry Doors are built to be durable and long lasting. There are certain conditions or applications, however, over which Marvin has no control.
Defects or problems as a result of such conditions or applications are not the responsibility of Marvin and are NOT covered under this warranty.
They include:
S
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S
S
S
S
S
S
S
S
S
S
S
S
S
THIS LIMITED WARRANTY DOES NOT APPLY TO MARVIN ENTRY DOORS INSTALLED IN STRUCTURES THAT DO NOT ALLOW FOR
PROPER MANAGEMENT/ DRAINAGE OF MOISTURE. FOR EXAMPLE, EXTERIOR INSULATION AND FINISH SYSTEMS (”EIFS”), ALSO KNOWN
AS ”SYNTHETIC STUCCO”, WITHOUT AN ENGINEERED DRAINAGE SYSTEM.
THIS LIMITED WARRANTY DOES NOT COVER, IN ANY WAY, PROBLEMS OR DAMAGES ASSOCIATED WITH, CAUSED BY, CONTRIBUTED TO
OR AGGRAVATED BY MOLD, MILDEW, FUNGUS OR ANY SIMILAR ORGANISMS.
Wood doors are susceptible to expansion and contraction caused by temperature and humidity variation. The natural characteristics of wood movement
cannot be warranted against, as slight shrinking and expansion may occur under certain conditions. These deviations from perfection are not
considered flaws. Marvin’s ”Handling, Site Finishing and Installation Instructions” must be followed to minimize problems.
Warp shall not be considered a defect unless it exceeds 1/4″ in the plane of the door. Doors wider than 3′6″ or higher than 8′ (1--3/4″ and 2--1/4″
thickness) and doors wider than 3′ or higher than 7′ (1--3/8″ thicknesses) are not warranted against bow or twist. Warp is any distortion in the door itself
and does not refer to the relationship of the door to the frame or jamb in which it is hung. Action on claim for warp may be deferred at Marvin’s option for
a period not to exceed (12) months after installation to permit the door in question to acclimate to temperature and humidity conditions.
Exterior doors not protected by substantial overhang and exposed to extreme weather conditions.
Natural variations in the colors of the wood or in the texture and grain of wood.
Doors that are not finished according to Marvin’s “Handling, Site Finishing and Installation Instructions.”
Improper installation, field finishing or maintenance.
Any misuse, modification or alteration, including cutting into mortise and tenon joints.
Application of paint to any factory prefinish other than factory priming.
Corrosion, wear or failure of hardware in seacoast applications.
Normal wear or discoloration of finishes, including the tarnishing of brass.
Environmental conditions or use exceeding design standards.
Minor glass imperfections that do not materially affect normal vision or product performance, including curvature of glass due to atmospheric conditions.
Defects or damages arising in or as a result of shipment by common carriers, private transportation and/or other means of transportation are not
covered by warranty.
YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER SHALL BE AS
SPECIFIED ABOVE. WE SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES OF ANY KIND, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY MARVIN AND SUPERSEDES ANY PRIOR, CONTRARY, ADDITIONAL, OR SUBSEQUENT REPRESENTATIONS, WHETHER ORAL OR WRITTEN. MARVIN DISCLAIMS AND EXCLUDES TO THE GREATEST EXTENT ALLOWED BY LAW ALL
OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING ANY WARRANY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES OTHERWISE ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF
TRADE. NO PERSON (INCLUDING ANY EMPLOYEE, AGENT, DEALER, OR REPRESENTATIVE) IS AUTHORIZED TO MAKE ANY REPRESENTATION OR
WARRANTY CONCERNING THIS PRODUCT, EXCEPT TO REFER YOU TO THIS LIMITED WARRANTY. THIS WARRANTY IS NOT A WARRANTY OF FUTURE
PERFORMANCE BUT ONLY A WARRANTY TO REPAIR/REPLACE OR REFUND.
IF YOU HAVE A WARRANTY CLAIM.
Your local Marvin Entry Door distributors and dealers are equipped to handle your warranty claim quickly and efficiently. Because they are located
near you, and familiar with your purchase and/or project, your local Marvin Entry Door distributors or dealers can best expedite the solution to your
claim.
If you have a warranty claim with your Marvin Entry Door, call the dealer or distributor from whom the products were purchased. If you don’t know
the name of the dealer or distributor, call 1--877--414--7400 to locate the one nearest you.
If, after 5 days, your dealer or distributor has not responded to your request, send a written request to Marvin Entry Doors, PO Box 100, Warroad,
Minnesota 56763, Attn.: Warranty Department. Include the following information in your letter: date you purchased your product; the dealer or distributor from whom your product was purchased; description of product; order number; specific definition of problem or defect; action that you’ve
taken or contacts you’ve made with your local dealer or distributor; and your name, address and phone number. Once we’ve received your letter,
we’ll respond to your claim within 2 working days.
19914013
2/13/2007
Your Warranty
Ten Year Limited Warranty
This limited warranty is extended to all end users of Integrity Windows and Doors. Your Integrity products are warranted to be free from defects
in manufacturing, materials and workmanship. If such a defect appears during the term of this warranty, Integrity will, at its option (1) repair
the defective product, (2) replace the defective materials or (3) refund your purchase price. If replacement is elected, Integrity will not be
responsible for installation or refinishing of replacement parts.
This limited warranty is valid for ten (10) years from the date your Integrity product was originally purchased and is subject to the further
Conditions and Exclusions set forth below. The warranty of replacement products (including upgrades thereto) furnished pursuant to this
warranty will be limited to the remainder of the warranty period of the original product.
Twenty (20) Year Insulating Glass Limited Warranty
The insulating glass in your Integrity products is warranted against visible obstruction thru the glass caused by a failure of the insulating glass
air seal for a period of twenty (20) years from the date of original purchase. In the event visible obstruction occurs within the twenty (20) years,
Integrity will, at its option, provide replacement insulating glass with or without associated sash. Integrity will not be responsible for installation
or refinishing of these replacement parts.*
*Stress cracks are warranted against manufacturing defects for 10 years from original purchase date.
CLAIMS UNDER THESE WARRANTIES MUST BE MADE WITHIN 60 DAYS OF THE APPEARANCE OF A DEFECT.
CONDITIONS AND EXCLUSIONS
Integrity builds its windows and doors to be durable and long lasting. There are certain conditions or applications, however, over which
Integrity has no control. Defects or problems as a result of such conditions or applications are not the responsibility of Integrity and are not
covered by this warranty. They include:
S
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S
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THIS LIMITED WARRANTY DOES NOT APPLY TO INTEGRITY WINDOWS AND DOORS INSTALLED IN STRUCTURES THAT
DO NOT ALLOW FOR PROPER MANAGEMENT/ DRAINAGE OF MOISTURE. FOR EXAMPLE, EXTERIOR INSULATION AND
FINISH SYSTEMS (“EIFS”), ALSO KNOWN AS “SYNTHETIC STUCCO”, WITHOUT AN ENGINEERED DRAINAGE SYSTEM.
Improper installation, field finishing or maintenance.
Any misuse, modification or alteration.
The quality or durability of any paint or other finish to or over any Integrity factory finish.
Corrosion, wear or failure of hardware in seacoast applications.
Normal wear or discoloration of finishes, including the tarnishing of brass.
Variations in the color and grain of natural wood parts.
Environmental conditions or use exceeding design standards.
Warpage of 1/4″ (6) or less of door stiles and rails.
Minor glass imperfections that do not affect normal vision or product performance, including curvature of glass due to atmospheric
conditions.
Condensation or frost on exposed surfaces of your Integrity windows or doors. Condensation or frost is not a defect in the product,
but a result of excessive humidity. For more information about condensation and what you can do to keep it to a minimum, write to
Marvin Windows and Doors, PO Box 100, Warroad, Minnesota 56763.
YOUR EXCLUSIVE REMEDY WITH RESPECT TO ANY AND ALL LOSSES OR DAMAGES RESULTING FROM ANY CAUSE
WHATSOEVER SHALL BE AS SPECIFIED ABOVE. WE SHALL IN NO EVENT BE LIABLE FOR ANY CONSEQUENTIAL OR
INCIDENTAL DAMAGES OF ANY KIND, HOWEVER OCCASIONED, WHETHER BY NEGLIGENCE OR OTHERWISE. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE
OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
THIS LIMITED WARRANTY IS THE EXCLUSIVE WARRANTY GIVEN BY MARVIN AND SUPERSEDES ANY PRIOR, CONTRARY,
ADDITIONAL, OR SUBSEQUENT REPRESENTATIONS, WHETHER ORAL OR WRITTEN. MARVIN DISCLAIMS AND EXCLUDES TO
THE GREATEST EXTENT ALLOWED BY LAW ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY,
INCLUDING ANY WARRANY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND ANY IMPLIED WARRANTIES
OTHERWISE ARISING FROM COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. NO PERSON
(INCLUDING ANY EMPLOYEE, AGENT, DEALER, OR REPRESENTATIVE) IS AUTHORIZED TO MAKE ANY REPRESENTATION OR
WARRANTY CONCERNING THIS PRODUCT, EXCEPT TO REFER YOU TO THIS LIMITED WARRANTY. THIS WARRANTY IS NOT A
WARRANTY OF FUTURE PERFORMANCE BUT ONLY A WARRANTY TO REPAIR/REPLACE OR REFUND.
IF YOU HAVE A WARRANTY CLAIM
Your local Integrity distributor and dealer are equipped to handle your warranty claim quickly and efficiently. Because they are located near
you, and familiar with your purchase and/or project, your local Integrity dealer or distributor can best expedite the solution to your claim.
If you have a warranty claim with your Integrity window or door, call the dealer or distributor from whom the products were purchased. If you
don’t know the name of the dealer or distributor, call 1--800--346--5128 to locate the one nearest you.
If, after 5 days, your local Integrity dealer or distributor has not responded to your complaint, send a written complaint to Marvin Windows
and Doors, P.O. Box 100 Warroad, Minnesota 56763, Attn: Warranty Department. Include the following information in your letter: date you
purchased your product; the dealer or distributor from whom your product was purchased; description of product; specific definition of
problem or defect; action that you’ve taken or contacts you’ve made with your local dealer or distributor; and your name, address and phone
number. Once we’ve received your letter, we’ll respond to your claim within 2 working days.
2/13/2007
19912467