RESNA Certification Policies and Procedures Handbook 1 ATP and SMS Certification Assistive Technology Professional Certification 2014 CERTIFICATION POLICIES AND PROCEDURES HANDBOOK This handbook contains complete information about the Assistive Technology Professional (ATP ®) exam. It explains eligibility requirements, describes the general content of the exams, provides test specifications and explains what happens after the exam. Strict adherence to all procedures and deadlines in this handbook is critical. If you still have questions about the application process after having read the handbook, please contact RESNA. QUICK REFERENCE RESNA: 1700 N. Moore Street, Arlington, VA 22209-1903 USA 1+703-524-6686 www.resna.org For application or test site questions: certification@resna.org For refunds: certification@resna.org For login: certification@resna.org For all other general information: certification@resna.org Prometric: 1501 South Clinton Street, Baltimore, MD 21224, USA www.prometric.com To schedule, reschedule, or cancel an appointment, call 800-467-9582 Monday-Friday, 8:00 a.m. to 8:00 p.m. Eastern Time (closed holidays) To report any problems encountered during your testing experience, call 800-853-6769. For test site closure information: http://www.prometric.com/sitestatus/default.htm For general information: http://www.prometric.com/TestTakers/ContactUs/email.htm For test site issue: http://www.prometric.com/TestTakers/ContactUs/complaintform.htm EXAM PERIODS AND APPLICATION DEADLINES Testing Dates Applications Accepted Without Late Fee Applications Accepted With Late Fee ATP Jan. 1 - March 31 Sept. 1-November 30 Dec. 1-December 15 SMS Jan. 1 - March 31 Sept. 1-November 30 Dec. 1-December 15 ATP April 1 - June 30 Dec. 1- February 28 March 1-March 15 SMS April 1 - June 30 Dec. 1- February 28 March 1-March 15 ATP July 1 - September 30 April 1 - May 31 June 1-June 15 SMS July 1 - September 30 April 1 - May 31 June 1-June 15 ATP October 1 - December 31 June 1 - August 31 Sept. 1-September 15 SMS October 1 - December 31 June 1 - August 31 Sept. 1-September 15 Exam WINTER SPRING SUMMER FALL 2 ASSISTIVE TECHNOLOGY PROFESSIONAL CERTIFICATION POLICIES AND PROCEDURES HANDBOOK PROGRAM INFORMATION Certification Overview ………………………………………………………………...4 Certification vs. Certificate Programs ………………………………………………....4 What is Certification? ………………………………………………………………….4 Why is Certification Desirable?.……………………………………………………….4 Purpose and use of Certification ……………………………………………………….5 How do the Exams Differ? …………………………………………………………….5 Candidate Profile ………………………………………………………………………5 Procedures for Test Construction ……………………………………………………...6 Passing Score …………………………………………………………………………..6 APPLYING FOR THE EXAM Application …………………………………………………………………………….7 Eligibility Requirements ……………………………………………………………….7 Exam Periods, Application Deadlines and Fees ……………………………………….8 Procedures for ADA Compliance ……………………………………………………...8 Optional Service Fees ………………………………………………………………….8 Exam Fee ……………………………………………………………………………….8 Payment Methods ……………………………………………………………………...8 POST APPLICATION SUBMISSION Checking Application Status …………………………………………………………...9 Application Audits ……………………………………………………………………..9 Appeal Process …………………………………………………………………………9 Updating Contact Information ………………………………………………………..10 Exam Test Centers and Appointment Scheduling …………………………………….10 Exam Reschedules, Reschedule Fee, Cancellation and Refunds ……………………...11 Exam Refund …………………………………………………………………………..11 Refunds for Medical or Personal Emergencies ………………………………………..11 EXAM CONTENT OUTLINE ……………………………………………………………………………………….12 3 Introduction CERTIFICATION OVERVIEW A curriculum-based certificate is issued after an individual completes a course or series of courses and passes an assessment instrument. The content of the assessment is limited to the course content and therefore may not be completely representative of professional practice (and therefore it is not as defensible to use this or the knowledge-based type of certificate for regulatory purposes as compared to a professional certification). RESNA administers two exams: The ATP certification recognizes demonstrated competence in analyzing the needs of consumers with disabilities, assisting in the selection of appropriate assistive technology for the consumer’s needs, and providing training in the use of the selected device(s). A certificate of attendance or participation is issued after an individual attends or participates in a particular meeting or course. Usually, there is no knowledge assessed prior to issuing this type of certificate. The Assistive Technology Professional (ATP) examination is a 200 item multiple choice exam that tests competency in the broad field of assistive technology practice. The SMS certification is a specialty certification for profes- A certificate of attendance or participation is not a credential, because the r ecipients ar e not r equir ed to demonstrate competence according to professional or trade standards. (These aforementioned certificate programs should not be confused with high level, post-master’s degree programs offered within some nursing specialties.) sionals working in seating and mobility. While the ATP is a broad-based exam covering all major areas of assistive technology, the SMS exam is focused specifically on seating, positioning, and mobility. The program is intended for clinicians, suppliers, engineers and others involved in seating and mobility service provision. An active ATP certification is a prerequisite for the SMS. WHAT IS CERTIFICATION? CERTIFICATION VS. CERTIFICATE PROGRAMS Certification of a service provider, in any field, is the process by which a non-governmental agency or association validates an individual’s qualifications and knowledge in a defined functional or clinical area. Candidates for certification typically must meet specific requirements to be eligible for certification, and those declared eligible must pass an examination. The successful candidate that passes the certification then receives a credential. A certificate program is a training program on a topic for which participants receive a certificate after attendance and/or completion of the coursework. Some programs also require successful demonstration of attainment of the course objectives. One who completes a professional certificate program is known as a certificate holder. A credential is usually NOT granted at the completion of a certificate program. There are three types of certificate programs: knowledgebased certificate, curriculum-based certificate, and certificate of attendance or participation. WHY IS CERTIFICATION DESIRABLE? Technology is dramatically changing how practitioners assess, design, and implement solutions that meet the most complex needs of people with disabilities. Employers, funding agencies, and consumers want to know that you are both knowledgeable and keeping up with the times. Certification is a vehicle for professionals to validate their skills and re- A knowledge-based certificate r ecognizes a r elatively nar row scope of specialized knowledge used in performing duties or tasks required by a certain profession or occupation. This certificate is issued after the individual passes an assessment instrument. 4 in analyzing the needs of consumers with disabilities, assisting in the selection of appropriate assistive technology for the consumer’s needs, and providing training in the use of the selected device(s). ceive industry recognition by proving that they meet a bench mark level of training, experience, and continuing education. PURPOSE AND USE OF CERTIFICATION The SMS certification is a specialty certification for professionals working in seating and mobility. While the ATP is a broad-based exam covering all major areas of assistive technology, the SMS exam is focused specifically on seating, positioning, and mobility. The program is intended for clinicians, suppliers, engineers and others involved in seating and mobility service provision. Credentialing programs serve many purposes including, but not limited to: Protecting the public Assuring consumers that professionals have met standards of practice Meeting the requirements of governmental regulators Helping members of an association or organization work with governmental agencies to regulate the profession Developing a customized credential to meet unique needs in the marketplace, because: such a credential does not currently exist; a credential exists, but the organization wishes to differentiate itself from its competition; or because new technologies or procedures have developed into a new scope of practice or body of knowledge Meeting the needs of employers, practitioners, and the public to identify individuals with certain knowledge and skills Furthering a company’s overall business goals – that is, to ensure that consumers have access to skilled professionals knowledgeable about the company’s products and services Establishing standards for professional knowledge, skills, and practice CANDIDATE PROFILE The Assistive Technology Professional certification is designed for professionals who demonstrate competence in analyzing the needs of consumers with disabilities, assisting in the selection of appropriate assistive technology for the consumer’s needs, and providing training in the use of the selected device(s). An ATP candidate is one who: Assists the consumer in clarifying and prioritizing their goals Accounts for the consumer’s possible future needs Interprets the results of various evaluations to determine how abilities relate to the use of assistive technology Assesses the environmental impact, both physical and social as related to the potential use of the assistive technology Evaluates the tasks, functional demands and resources within the environments Refers to and works with other professionals when appropriate The Team Process is a critical element, since no one individual can meet all of the needs in assistive technology service delivery. Each role of the service provider requires extensive collaboration with other professionals, family members, and consumers. Advancing the profession Reflecting an individual’s attainment of knowledge of a specifically defined course of study or of technical skills recognized by a manufacturer or service provider ATP candidates may come from a broad range of assistive technology areas. The assistive technology specialty areas addressed by this certification include: Providing the individual certificant with a sense of pride and professional accomplishment Demonstrating an individual's commitment to a profession (and to life-long learning, if the credential is a professional certification, requiring recertification by continuing education, examination, selfassessment, etc.) HOW DO THE EXAMS DIFFER? The ATP certification recognizes demonstrated competence 5 Seating and Mobility Augmentative and Alternative Communication (AAC) Cognitive aids Computer access Electronic Aids to Daily Living (EADL) Sensory Recreation Environmental modification Accessible transportation (public and private) Technology for learning disabilities PROCEDURES FOR TEST CONSTRUCTION their international network of testing centers. PASSING SCORE RESNA TEST DEVELOPMENT PROCESS The RESNA certification process was initially started in 1994 using professional expertise and widely recognized and accepted protocols. Work groups made up of stakeholders in the service delivery process developed a knowledge and skills document to reflect entry level knowledge. ATP Requir ed Passing Scor e: 69% SMS Requir ed Passing Scor e: 64.5% The document was updated with comments from practicing AT professionals and then was used by RESNA's certification consultant to develop the National Survey of Assistive Technology Providers. This survey, known as the "practice survey" was distributed to approximately 4,000 individuals representing the range of disciplines involved in direct service delivery in the field of assistive technology. An expert job validation committee, assigned by the PSB, along with RESNA's test development consultants analyzed the results of this survey to develop the "test blueprint" or examination outline. Item writing committees were formed from expert practitioners to write examination items to represent the content areas outlined on the test blueprint. These items were then exercised through an exhaustive review and revision process to create a final exam instrument. Validation did not end there. Following initial creation and substantive revision of the exam, a "passing score study" was conducted. Each test item was subjected to analysis by a different expert panel and, if determined to be invalid, was eliminated from scoring, thus assuring the fairness of the exam. Periodic updates to the knowledge and skills document and the test blueprint, have been conducted in accordance with the requirements of the certification program and outside agencies. RESNA retained Knapp & Associates International, Inc., of Princeton, NJ to provide psychometric consultation and expertise in development and exam maintenance. RESNA also acknowledges thousands of collective hours from volunteers who are recognized experts from the diverse fields within assistive technology practice who have provided content, review, and guidance. Throughout the process, individuals who provide direct service have been key participants and decisionmakers. In February 2009 RESNA partnered with Prometric Inc. to administer our exams, via computer-based testing, through 6 Applying for the exam ATP ELIGIBILITY REQUIREMENTS APPLICATION All applicants are asked to document and provide an employer verification the work they perform in providing assistive technology services. Candidates must also document proof of their earned degree and submit a signed Good Moral Character affirmation. Degree In order to become certified as an Assistive Technology Professional (ATP), a candidate must meet the eligibility requirements and must pass a 200 item multiple choice exam to evaluate competency in the broad field of assistive technology practice (see exam content outline, eligibility requirements, and application below). The following steps are needed: 1. Completion of ATP application and submission with payment to RESNA. The application may be downloaded at www.resna.org/certifications/becomingcertified-atp-sms-ret; 2. Review by RESNA office to verify eligibility. Potential candidates will be notified if their application is incomplete or they are ineligible; 3. Upon approval, the candidate will receive a confirmation email with their test ID# and instructions on scheduling their exam at a convenient testing center. RESNA has contracted with Prometric, Inc. to administer the RESNA exams on an asneeded basis exclusively via computer based testing centers (there are over 600 in North America and over 600 around the world). To search for a list of centers visit www.prometric.com/resna; and Experience 1000 hours in Special Education 6 years Master’s Degree or Higher in 1000 hours in Rehab Science 6 years Bachelor’s Degree in Special 1500 hours in Education 6 years Bachelor’s Degree in Rehab 1500 hours in Science 6 years Rehab Science 10 hours* 2000 hours in 6 years Associate Degree Rehab 3000 hours in Science 6 years Associate Degree NonRehab Science HS diploma or GED 7 Work & Education Master’s Degree or Higher in Bachelor’s Degree in Non- 4. Preliminary results are provided immediately following completion of the exam. A certification package to successful candidates will follow in approximately 7 - 10 days. AT Training 20 hours* 30 hours* 4000 hours in 6 years 6000 hours in 10 years knowledge the assessment program is intended to test. The applicant must provide documented evidence of their disability, signed by a qualified healthcare professional and submitted along with the application. EXAM PERIODS , APPLICATION DEADLINES AND FEES Authorization to Test Upon eligibility approval, RESNA will send you an Authorization-to-Test (ATT) via email, which will give you the information you need to schedule your appointment to test. If you do not receive your ATT within 14 business days after submitting your application materials, please contact RESNA. EXAM FEES ATP Exam Fee - $500 ATP Retest - $ 250 * Late Registration Fee - $50 The computer based examination is available for approximately 90 days for each calendar quarter. This 90 day period is called the “testing window.” Testing windows are JanuaryMarch, April-June, July-September, and October -December. * $250 for retest within 1 calendar year since last exam. Once registered, the candidate must either schedule an appointment to take the exam or request that the registration be transferred or deferred to the next testing window. RESNA Cancellation fee $50 (For withdrawals after application is processed) Prometric Cancellation Fee - $25 Candidates can cancel their appointment 30 days before their scheduled test date. RESNA Rescheduling fee $100 ADDITIONAL FEES Failure to schedule an appointment during your approved testing window will result in forfeiting your exam fee. In order to take the exam in another window, you will be required to complete a re-examination registration form and pay the $100 re-exam fee. PAYMENT METHODS PROCEDURES FOR ADA COMPLIANCE Special Accommodations for Persons with Disabilities Applicants with special needs which comply with the Americans with Disabilities Act (in the United States) may request test accommodations, such as auxiliary aids and services, additional testing time, screen magnification, or alternative formats not fundamentally altering the measurement of the Check Money Order Master Card Visa American Express Eligible applications Deadline for Scheduling exam Testing September 1-November 30 December 15 Jan 1- March 31 December 1- February 28 March 15 April 1 - June 30 March 1 - May 31 June 15 July 1 - September 30 June 1 - August 31 September 15 October 1 - December 31 8 Post application submission CHECKING APPLICATION STATUS Applications are not processed until they are complete, and required documents (if needed) and payment are received. Candidates deemed eligible will receive an e-mail with their authorization to test information. Ineligible candidates will receive an e-mail explaining the reason that the application is ineligible. See “Ineligible Candidates” below for reasons why an application may be deemed ineligible. Candidates must provide an e-mail address to receive all confirmations, including confirmation of the paid and complete application. ward in the application process while in this status. All “under review” applications will be canceled and the appropriate amount refunded back to the original method of payment at the end of the registration period. ELIGIBLE APPLICATION Applications that have been approved to take the exam will be in “eligible” status. Candidates who do not have to submit documentation and have paid in full will receive notification of their authorization to test via e-mail. Candidates should review the information on the authorization to test letter to ensure accuracy (for example, ensure that your name matches the valid, unexpired government issued ID that you’ll present on exam day). If any information is incorrect, please notify the RESNA immediately before scheduling your exam appointment. INCOMPLETE APPLICATION INELIGIBLE APPLICATION Applications with missing information including but not limited to payment will be placed in “incomplete” status. All “incomplete” applications at the end of a testing period will be removed before the next registration period opens. Applications that are not approved to take the exam will be in “ineligible” status. Candidates found ineligible will be notified in writing and will automatically have the applicable refund amount processed to the original method of payment. Application and late fees are nonrefundable. WAITING FOR DOCUMENTS APPLICATION APPLICATION AUDITS Applications that require the submission of additional documentation will be placed in “waiting for docs” status. A candidate must email the necessary documentation to the RESNA. A candidate will not be able to move forward in the application process while in this status. All “waiting for docs” applications will be canceled and the appropriate amount refunded back to the original method of payment at the end of the registration period. The RESNA Professional Standards Board randomly audits a percentage of exam applications to ensure the integrity of the application process. APPEAL PROCESS 1. Who may appeal: Any individual who is denied the opportunity to write an examination may appeal. UNDER REVIEW APPLICATION Once a candidate submits all necessary documentation, the application status will be “under review.” In addition, if a candidate is pulled for the audit, the application may change to “under review.” A candidate will not be able to move for- 2. Appeal deadline: All appeals must be received by RESNA at least ten (10) 9 working days before the examination date. An appeal after that time will not be processed. 3. Individuals seeking an appeal should: a. b. Prepare a detailed written explanation of the nature of the problem; of the Appeals Task Force cannot review the appeal prior to the time frame delineated, the Chair of the Professional Standards Board shall appoint additional members of the Professional Standards Board to review the appeal so that a minimum of three PSB members review the appeal; 3.The Appeals Task Force shall review the appeal or complaint via fax, mail, or a conference call meeting; Include evidence or documentation to support appeal. The burden of proof is borne by the applicant; c. Include the applicable fee to cover the cost of processing. If the appeal is decided in favor of the appellant, a full refund of the appeal fee will be honored; and d. Within 10 working days of the date of the certified notice of denial, submit the appeal and supporting documents via overnight mail or delivery service to: RESNA Attn: Professional Standards Board, Appeals Task Force 1700 N. Moore Street Suite 1540 Arlington, Virginia 22209-1903 4.An adverse decision by the Appeals Task Force can be appealed by the candidate to the full PSB following the same procedure as the initial appeal. This appeal must be submitted within ten (10) days of the candidate's receipt of the PSB Appeals Task Force decision. The PSB will review the appeal within ten (10) days of the request for reconsideration of the appeal. At least four members of the PSB who are not on the Appeals Task Force must review the appeal, and a three-fourths vote is necessary to reverse a decision of the Appeals Task Force. The Professional Standards Board shall review the appeal or complaint via fax, mail, or a conference call meeting. The applicant will be notified by overnight mail/delivery services, within 3 working days of the decision; and 5.In the event the appeal is unresolved five days prior to administration of the examination, the candidate shall be allowed to sit for the exam, with the understanding that the candidate’s examination scores may be invalidated should an adverse decision on the appeal be reached after the examination. (Note: the postmarked date of the appeal will be used to determine if the appeal was submitted within the allowable time frame.) APPEAL REVIEW PROCESS UPDATING CONTACT INFORMATION The process for review of the appeal is as follows: 1.Upon receipt of the request, the RESNA Manager of Certification will review the appeal and attempt to validate the candidate’s eligibility to take the exam. If the Director of Certification deems the candidate eligible, the candidate will receive notification via certified mail within 5 days of RESNA receiving the appeal; 2.If the issue cannot be resolved within that time frame or eligibility to take the exam can not be determined by the Director of Certification, the PSB Appeals Task Force will review the appeal. The Appeals Task Force members shall make a decision by a two-thirds vote and notify the applicant of their findings by overnight mail/delivery service, within ten (10) working days of the request. All three members of the Appeals Task Force must review the appeal. In the event all members 10 Official certificates are mailed to the candidate’s mailing address. Please notify RESNA immediately if there are changes to your home or work mailing addresses. Addresses can also be changed online by logging into RESNA member portal. EXAM TEST CENTERS AND EXAM SCHEDULING Prometric currently has more than 600 professional test center locations throughout the world. Before scheduling an exam, be sure to visit the Prometric web site at www.prometric.com/resna to find the latest test center information (including hours of operation). Most Prometric test centers are open Monday through Saturday. Prometric reserves the right to change test center locations as necessary. • No-show candidates may reapply for a future exam period. All applicable policies, procedures and fees will apply. EXAM RESCHEDULES, RESCHEDULE FEE, CANCELLATION AND REFUNDS REFUNDS FOR MEDICAL OR PERSONAL EMERGENCIES A candidate may reschedule an exam appointment for a Prometric fee of $25 if it is done before the opening of the testing period. Once the testing period is open, an US$100 reschedule fee will be required each time an appointment is rescheduled. Exam appointments are based on availability and payment of the reschedule fee does not guarantee availability. The fee is due at the time you reschedule and is nonrefundable. Please contact Prometric with any questions regarding the reschedule fee. RESNA recognizes medical or personal emergencies may arise that prevent candidates from rescheduling or withdrawing from an exam appointment. In such cases, candidates may request a refund of their exam fees by submitting the Exam Refund Request Form to RESNA and include supporting documentation as to the nature of the medical or personal emergency. Application, late and optional fees are nonrefundable. Exams cannot be rescheduled to a future testing period. EXAM REFUND Medical or personal emergency refund requests must be made in writing and submitted to the RESNA 30 days after the end of the exam period (see “Submitting Exam Refund Request Forms” for address information). Requests received after that time and/or without documentation will not be reviewed. Requests for refunds because of medical or personal emergencies that involve a missed appointment are reviewed on a case-by-case basis. Candidates will be notified by e-mail of the outcome of the request. An Exam Refund Request Form (see Appendix D) must be completed, signed and submitted to RESNA within 30 days of the end of the exam period in order to receive a refund for that the exam period. Refunds received after this timeframe will not be processed. • Candidates must cancel their exam appointment with Prometric before submitting an Exam Refund Request Form to RESNA. • Candidates who withdraw from the exam on or before the exam scheduling deadline will receive a full refund of their exam fee. • Candidates who withdraw from the exam after the exam scheduling deadline but at least three business days before their exam appointment will receive a 50-percent refund of their exam fee. • Candidates who do not appear for their scheduled exam appointment, who arrive more than 15 minutes late for their appointment, who appear with improper ID or who cancel their appointment later than at least three business days before the scheduled exam (without a documented personal or medical emergency) will be considered a “no-show” candidate and will forfeit all fees. • Candidates who do not schedule an exam appointment with Prometric and who do not request a refund on or before the last day of the testing period are considered a “no-show candidate” and forfeit all fees. • Candidates who miss their exam appointment because of a medical or personal emergency should refer to “Refunds for Medical or Personal Emergencies” below. 11 WHAT IS CONSIDERED A MEDICAL OR PERSONAL EMERGENCY? RESNA considers a medical emergency to be an unplanned medical event that arises within 72 hours of the scheduled exam and prevents candidates from taking the exam. A medical or personal emergency may apply to candidates themselves or to one of the candidate’s immediate family members as defined by the Family Medical Leave Act (FMLA). Medical events and personal emergencies that can be anticipated as occurring on or near the exam date in which candidates can schedule, reschedule or cancel the exam are not considered medical emergencies. All exam refund requests should be directed to: RESNA 1700 N. Moore Street, Arlington, VA 22209 Attn: RESNA Certification Exam Refund Requests also can be e-mailed to certification@resna.org Exam content outline products or features are appropriate) I. ASSESSMENTS OF NEED (27%) 1. Seating and Mobility 2. Augmentative and Alternative Communication (AAC) 3. Cognitive aids 4. Computer access 5. Electronic Aids to Daily Living (EADL) 6. Sensory 7. Recreation 8. Environmental modification 9. Accessible transportation (public and private) 10. Technology for learning disabilities C. Identify training and support needs A. Interview the consumer, family, and caregivers to determine needs and expectations B. Review relevant records and plans (e.g., medical, educational, and vocational) C. Assess environmental factors (e.g., physical, social, personal assistance and support in the environment) pertaining to the use of the assistive technology D. Assess consumer's functional abilities and limitations E. Relate abilities and functional limitations to the use of specific assistive technology D. Identify issues of integration within the environment G. Assist the consumer in clarifying and prioritizing goals/needs E. Seek and integrate consumer feedback throughout process and use observation as feedback (Take into account using non-verbal cues from consumers who have difficulty communicating.) H. Assess the effectiveness of prior and existing technology F. Identify measurable outcomes to monitor progress toward achieving stated goals I. Refer consumer to other professionals, as needed G. Assist consumers in making final selections by explaining pros and cons of different solutions, including issues such as the life-expectancy of the technology and availability of funding sources (Trade offs) F. Assess consumer's possible future needs J. Present findings to consumer in an accessible and appropriate format H. Participate in the alignment of services for an individual (coordination of care across environments) II. DEVELOPMENT OF INTERVENTION STRATEGIES - ACTION PLAN (34%) A. Define potential intervention strategies/services (technology vs. non-technology) (MACRO, e.g. what general type of technology is appropriate or what features are appropriate) I. Document and justify recommended intervention K. Document implementation process and progress III. IMPLEMENTATION OF INTERVENTION (ONCE FUNDED) (26%) B. Identify, simulate, and try product(s) that matches technology features given goals, functional abilities, personal preferences, environmental factors, and applicable standards and determine the appropriateness of commercial vs. custom solutions (MICRO, e.g., what specific A. Review and confirm the implementation plan with consumer and team members B. Initiate and monitor the order process 12 C. Check out product for safety implications and verify function, performance and quality D. Prepare, install, fit and adjust the technology to enduser requirements E. Provide information on device care, warranty and scheduled maintenance F. Train consumer and others (e.g., family, care providers, educators) in device operation and set up (proper positioning) G. Train consumer and others (e.g., family, care providers, educators) in adjustment (programming) H. Train consumer and others (e.g., family, care providers, educators) in troubleshooting I. Train consumer and others in functional use in typical environments J. Make adjustments or modifications in technology, as needed K. Document implementation process and progress IV. EVALUATION OF INTERVENTION (FOLLOWUP) (10%) A. Measure and document outcomes (both qualitative and quantitative) and reassess as necessary B. Address repair issues as needed as part of the follow up process V. PROFESSIONAL CONDUCT (3%) A. Operate within RESNA's Code of Ethics and Standards of Practice 13 After the Exam EXAMINATION SCORING AND REPORTING support appeal. The burden of proof is borne by the Preliminary score reports will be given to all candidates applicant. (excepting those participating in a passing score study) c. following completion of their exam at the respective Within 14 days after the examina- tion date, submit the appeal to: testing center. The score report will also give a profi- RESNA ciency rating in each of the five domains listed in the 1700 North Moore Street exam outline. However, official notification of success Suite 1540 or failure will be sent from the RESNA office approxi- Rosslyn, VA 22209 mately one week after your exam completion date. Attn: Certification (Note: the postmarked date of the There is not a limit on the number of times that candi- appeal will be used to determine if the appeal was dates may apply for and take the examination. However, submitted within the allowable time frame) a 90 day waiting period is required prior to a retake. Correspondence postmarked beyond the 14 days fol- Updated application information and all applicable fees lowing the examination date will not be accepted. must be submitted each time re-examination is request- Within 45 days of receipt of the appeal letter, RESNA ed. Retake of the ATP exam must be completed within will provide a response to the candidate regarding the one year of the last sitting to receive a reduced price of outcome of the appeal. $250, after which the cost will be $500. Appeal of Exam Pass/Fail Status Any individual may appeal their examination pass/fail status. The appeal must be submitted in writing to RESNA and must specifically state the reason(s) for the appeal, and why the appeal should be granted. Failing the examination alone is not sufficient grounds for an appeal. Appeal letters should be sent to RESNA by traceable mail. 2. Individuals seeking an appeal should: a. Prepare a detailed written explanation of the nature of the problem. b. Include evidence or documentation to 14 Recertification RECERTIFICATION Initial certification, earned through the application and exam process is valid for two years. During the second year, when a certified ATP desires to renew his or her certification, documentation supporting the following requirements must be submitted to the Professional Standards Board at the RESNA national office. Re-certification requires documentation of two requirements: Relevant work experience, Demonstration of ongoing professional development through: a.) re-take of the examination or b.) earning continuing education units c.) earning academic credit from an academic (higher education) institution Both the wor k exper ience and the pr ofessional development requirements must be satisfied in order to be re-certified. Any currently certified service provider who re-takes, and successfully passing the basic examination, will satisfy 100% of the professional development requirement. A complete application must be submitted and no discount in cost for the exam will be offered. Professional Development through Education Several different types of educational experiences will be recognized by the PSB to demonstrate ongoing professional development. Certified service providers can earn CEU (continuing education units) by attending Assistive Technology conferences and workshops, which award qualified CEU to participants. Additionally, professional development may also be demonstrated by earning Academic Credit through an academic institution. I. Relevant Work Experience A certified service provider needs to document the following to meet the requirements for relevant work experience during the five years since certification. A. 0.25 FTE* in assistive technology direct consumer-related services during certification period (*Full time work is defined as 36-40 hours per week) II. Professional Development Demonstration of ongoing professional development may be satisfied by either of the following activities: Re-take Basic Level Exam 15 Continuing Education Unit (CEU) Credit CEU will be accepted as part of the recertification process providing the course material is related to provision of assistive technology to persons with disabilities and the CEU are awarded from a recognized CEU provider, for example International Association for Continuing Education and Training (IACET) "certified" or professional associations (i.e. RESNA, APTA, ASHA, AOTA) or an academic institution (i.e. University of Pittsburgh) or a state licensing board (which previews a course for CEU approval). The recertification application should be received by the RESNA office by your certification term date (a grace period of 30 days following the term date will be extended to complete missing documentation and allow review and approval by RESNA). Applications not received and approved within the grace period must follow the Reinstatement Policy (see section V below). Certification can also be put on Inactive Status (see policy below) prior to the term date to allow for family or medical leave, employment changes.etc. and can be reinstated without penalty. (60) day period prior to expiration of the current certificate. The re-certification form and instructions are available on the RESNA web page, located at http://www.resna.org/ certification. Certified service providers will be given notice 60-90 days prior to the term date to submit forms to verify satisfactory compliance with re-certification requirements. If documentation is not received, or activities do not fulfill the requirements, certification will be terminated and must be reinstated (se reinstatement policy below). It is the certificant’s responsibility to submit these documents and have them approved with the grace period allotted, and lack of receipt of notification via e-mail or regular mail is not sufficient excuse for late or no submission of complete renewal application, as the ATP certificate and the public directory both list the effective dates for certification. You will need to submit a total of 20 hours of AT related training, of which a minimum of 1 CEU from an approved CEU provider is needed. Half of the requirement, or up to 10 contact hours are allowed for other AT-related training as indicated on the application that doesn't have approved IACET or University approved CEUs. Please read the full details in the renewal application and instructions. IV. Fee for Re-certification Academic Credit Documentation of earning two academic credit hours ear ned over the two year r ecertification period will satisfy 100% of the professional development requirement. Course work/academic credit must be relevant to AT and acquired from a recognized academic institution of higher education. CEU and academic credits may also be combined to satisfy the professional development requirement. Course work for professional development plans for educators will be accepted from state authorized institutions. III. Documentation Applications are available from RESNA to use in documenting re-certification activities. These forms should be submitted within a sixty 16 A re-certification fee of one hundred fifty dollars ($150 USD) is charged for two-year renewal and is due at the time of application. V. Inactive Status ATP Certification may be placed on inactive status while the certification is still current and in good standing. Inactive status may be desirable to allowing certification to lapse due to extended medical or family leave, change of employment status or type of work, advanced studies, and more. A written request to the RESNA office or to certification@resna.org, along with a $25 payment is needed prior to current certification term date. Inactive status may be maintained indefinitely, but the ATP designation may not be used in any form of communication during this period. To reinstate an inactive certi- fication, the standard renewal policy must be followed, with the same experience and continuing education requirement needed to renew certification for all ATPs nearing their term date. Reinstatement of Certification ATP certification has a two year renewal cycle. If a certification renewal application is not submitted or approved within 30 days of the term date, it is considered lapsed, and the ATP designation can no longer be used until the certification is reinstated by either retaking the certification exam or filing a reinstatement application, which involves a payment and penalty of 0.25 CEUs for each 3 month period following the term date. The first three month period begins immediately after the term date, so a 0.25 CEU penalty is assessed from the first day certification has lapsed. The ATP designation may not be used in any communication until you have received official notification that your certification is satisfactorily reinstated. For details, please visit http://resna.org/ certifications/certification-maintainingcertification for current application and policy. 17 ATP Application Materials Checklist 1st page: Contact and demographic info, credit card info (if paying the fee by credit card), indication of special accommodations needed. 2nd page: Education and experience information and attestation signature. 3rd page: Work Verification Form which must indicate: A complete description of your AT direct consumer service related work responsibilities and duties; The time spent in AT direct consumer service in a typical work week; and Supervisor’s signature and contact information. 4th page: Good Moral Character Affirmation Form 5th page: For supervisors/owners only to verify work experience (in addition to filling out page 3 (self-reported) Copy(ies) of your educational degree(s). If you do not have a copy of your degree, you may submit a copy of your college transcript as long as it specifies program completion and degree earned. A license or registration may not be substituted. If you are attempting to qualify for certification with a high school diploma, you must submit your diploma or GED, and documentation demonstrating you have completed at least 30 contact hours of training in assistive technology in the past. Examples of AT training include continuing education courses, seminars, manufacturers’ training sessions. Documentation must specify the number of contact hours earned and be signed by the training administrator. Application Fee $500 for 1st time or re-test more than 1 year since last exam attempt; or $250 for retest within 1 calendar year since last exam. A $50 processing fee is kept for cancellations Mail all pages of the completed application with supporting documentation to: RESNA 1700 North Moore Street Suite 1540 Arlington, VA 22209-1903 Phone: 703-524-6686, Fax: 703-524-6630, Email: credentials@resna.org A confirmation e-mail will be sent to the e-mail address provided on page 1 with instructions on setting up the exam. 18 QUICK REFERENCE RESNA: 1700 N. Moore Street, Arlington, VA 22209-1903 USA 1+703-524-6686 www.resna.org For application or test site questions: certification@resna.org For refunds: certification@resna.org For login: certification@resna.org For all other general information: certification@resna.org Prometric: 1501 South Clinton Street, Baltimore, MD 21224, USA www.prometric.com To schedule, reschedule, or cancel an appointment, call 800-467-9582 Monday-Friday, 8:00 a.m. to 8:00 p.m. Eastern Time (closed holidays) To report any problems encountered during your testing experience, call 800-853-6769. For test site closure information: http://www.prometric.com/sitestatus/default.htm For general information: http://www.prometric.com/TestTakers/ContactUs/email.htm For test site issue: http://www.prometric.com/TestTakers/ContactUs/complaintform.htm EXAM PERIODS AND APPLICATION DEADLINES Testing Dates Applications Accepted Without Late Fee Applications Accepted With Late Fee ATP Jan. 1 - March 31 Sept. 1-November 30 Dec. 1-December 15 SMS Jan. 1 - March 31 Sept. 1-November 30 Dec. 1-December 15 ATP April 1 - June 30 Dec. 1- February 28 March 1-March 15 SMS April 1 - June 30 Dec. 1- February 28 March 1-March15 ATP July 1 - September 30 April 1 - May 31 June 1-June 15 SMS July 1 - September 30 April1 - May 31 June 1-June 15 ATP October 1 - December 31 June 1 - August 31 Sept. 1-September 15 SMS October 1 - December 31 June 1 - August 31 Sept. 1-September 15 Exam WINTER SPRING SUMMER FALL 19 Exam Period Contact Information NAME □ Winter □ Summer □ Spring □ Fall EMAIL ADDRESS CITY STATE ZIP PHONE Organization ORGANIZATION TITLE/POSITION ADDRESS CITY STATE Payment □ Check □ Money Order ZIP □ Master Card □ Visa NAME ON CARD CARD NUMBER BILLING ADDRESS EXPIRATION DATE CITY STATE ZIP PHONE Do you require special accommodations? 3-DIGIT SECURITY CODE □ Yes □ No Primary Professional Setting □ Academic institution (post-secondary education) □ Industry/Manufacturer □ Academic institution (primary or secondary education) □ Inpatient rehabilitation facility □ Acute care hospital □ Government funded agency □ Community-based center, i.e. independent living center, AT specialty center, etc. □ Patient's home/home care □ Complex Rehabilitation Technology (CRT) supplier/provider □ Private outpatient office or private practice □ Durable Medical Equipment (DME) supplier/provider □ Research center □ Health system or hospital-based outpatient facility or clinic □ Skilled nursing facility/long term care facility Signature SIGNATURE 20 □ Other AT Practice Area □ Architectural Accessibility & Universal Design □ Personal Robotics □ Cognition & Learning □ Prosthetics □ Communication □ Recreation, Leisure & Sports □ Computer Access & Applications □ Seating, Positioning & Mobility □ Employment & Workplace Modifications □ Tele-rehab & Tele-monitoring □ Environmental & Personal Aids for Daily Living □ Transportation & Driving □ Hearing □ Vision □ Orthotics □ No AT practice specialty □ Other, specify Education ORGANIZATION DATES ATTENDED ADDRESS CITY STATE Degree ZIP AT Training & Education Work Experience Requirement □ Master’s Degree or Higher in Special Education 1000 hours in 6 years □ Master’s Degree or Higher in Rehab Science 1000 hours in 6 years □ Bachelor’s Degree in Special Education 1500 hours in 6 years □ Bachelor’s Degree in Rehab Science 1500 hours in 6 years □ Bachelor’s Degree in Non-Rehab Science □ Associate Degree Rehab Science □ Associate Degree Non-Rehab Science 20 hours* 4000 hours in 6 years □ HS diploma or GED 30 hours* 6000 hours in 10 years 10 hours* 2000 hours in 6 years 3000 hours in 6 years 21 PHONE * You will need to submit a total of 10, 20 or 30 hours of AT related training, depending upon your educational background. Half of the requirement must be met by IACET or University approved Continuing Education Units (CEUs) and up to half (5, 10 or 15) may be fulfilled by other educational Continuing Education Credits (CECs) or documented education contact hours. Verification of Work Experience in Assistive Technology SECTION I: To be completed by applicant. APPLICANT’S NAME SUPERVISOR ORGANIZATION PHONE ADDRESS DATES OF EMPLOYMENT DATES OF EMPLOYMENT START END SECTION II: To be filled out and signed by Applicant: Direct consumer related services in Assistive Technology is defined as those services that are provided in-person to consumers and others related to or working with consumers. It may include, but is not limited to, the following*: 1. Evaluations, assessments, and other direct-to-consumer/student services (needs assessment, physical/functional/sensory assessments, educational assessments, site assessments, simulations and product trials) 2. Fitting, adjustment and readjustment services (fine tuning of equipment to meet the consumer/student’s needs and reflect changes in the consumer/student’s status) 3. Implementation and training for consumers/caregivers or students/support personnel (training in use of AT or strategies to maximize function and interface with the environment (s) of use, instruction in use and/or maintenance) 4. Product development that involves direct consumer participation 40 hours / week x ___ weeks / year _____ hours / year 32 hours / week x ___ weeks / year _____ hours / year 30 hours / week x ___ weeks / year _____ hours / year 24 hours / week x ___ weeks / year _____ hours / year 20 hours / week x ___ weeks / year _____ hours / year Any combination of services in the broad spectrum of Assistive Technology service delivery that total the required number of work experience hours based upon your educational background. Describe your weekly job responsibilities in direct AT service work or attach your job description and validation of your time performing the job responsibilities. Applicant Signature Date 22 Average hrs/week # of weeks worked Good Moral Character Affirmation Questions Please answer the following questions in order to address any issues that may be harmful to the public or inappropriate to the profession. A "yes" answer will not necessarily result in a denial of certification. However, please fully disclose any relevant information so that the RESNA Professional Standards Board can make an informed evaluation and decision. Have you ever been convicted of, pled guilty or no contest to, been acquitted by reason of mental disease or defect, entered into a diversion in lieu of prosecution, or had adjudication withheld on a felony charge in any legal jurisdiction? Yes No Have you ever been convicted of, pled guilty or no contest to, been acquitted by reason of mental disease or defect, entered into a diversion in lieu of prosecution, or had adjudication withheld on a misdemeanor involving theft, fraud, bribery, corruption, perjury, embezzlement, solicitation, dishonesty, physical harm or threat of physical harm to the person or property of another or substance abuse in any legal jurisdiction? Yes No Have you ever been subject to an adverse civil or administrative judgment for theft, fraud, corruption, embezzlement, solicitation, dishonesty, substance abuse, or other acts of moral turpitude (any offense that calls into questions the integrity or judgment of your actions)? Yes No Are you currently or ever been subject to disciplinary action (i.e. sanctioned, reprimanded, suspended, or restricted) by any professional body, association, licensing authority, board or certifying association of which you were or are a member? Yes No Have you ever been discharged from employment for theft, fraud, corruption, embezzlement, solicitation, dishonesty, substance abuse, or other acts of moral turpitude (any offense that calls into questions the integrity or judgment of your actions)? Yes No Note: No applicant will be denied solely on the grounds of conviction of a criminal offense. The nature of the offense, the date of the offense, the surrounding circumstances and the relevance of the offense will be considered. I, the undersigned, certify the above and accompanying eligibility information is correct. I also acknowledge and accept the regulations of the RESNA Professional Standards Board and recognize this Board as the sole and only judge of my qualifications to receive and retain a certification issued on behalf of the Board and to have my name published in any list or directory in which certified, or de-certified, individuals are listed. I pledge to follow the RESNA Code of Ethics and RESNA Standards of Practice in my work with assistive technology. I declare and affirm that the statements made in this certification application are complete and correct, understand that I may be subject to a random audit and a background check and that any false or misleading information may be cause for denial or disciplinary action. To the best of my knowledge and belief I am in compliance with the RESNA Code of Ethics and Standards of Practice. Signature Date 23 Employer Verification of Work Experience in Assistive Technology Service Delivery If multiple employers during the period used for eligibility, photocopy and submit one form for each employer. SECTION I: To be completed by applicant. APPLICANT’S NAME SUPERVISOR ORGANIZATION PHONE ADDRESS DATES OF EMPLOYMENT DATES OF EMPLOYMENT START END SECTION II: To be filled out and signed by Supervisor or Employer: Please answer the following questions to verify the applicant's work experience and return to the applicant for submission with the completed application. NOTE: If you are an owner or supervisor and do not have other management to verify your experience, please fill out the description below and attach three references using the next page as needed to validate your eligibility. PLEASE WRITE A DESCRIPTION OF THE APPLICANT’S JOB RESPONSIBILITIES RELATED TO DIRECT ASSISTIVE TECHNOLOGY SERVICES TO THE CONSUMER: TOTAL NUMBER OF HOURS IN A TYPICAL WEEK DEDICATED TO THE FOLLOWING RESPONSIBILITIES: SUPERVISOR SIGNATURE TITLE DATES OF EMPLOYMENT DATES OF EMPLOYMENT START END My current area(s) assistive technology practice is/are (check all that apply): Augmentative/Alternate Communication Technology for Cognitive Disabilities Computer Applications Dysphagia/Eating, Swallowing or Saliva Control Electrical Stimulation Seating or Wheeled Mobility Other: 24 Job / Workplace Accommodations Personal Transportation Technology for Sensory Loss Special Education Telerehabilitation Universal Design / Accessibility Owner/Supervisor Verification of Work Experience in Assistive Technology Service Delivery (For owners/supervisors who do not have other management staff at work who are able to verify work experience.) Please make THREE copies of this form to provide references if you do not have other management staff at your work place able to verify your work experience over the time needed to meet eligibility requirements. SECTION I: To be completed by applicant. APPLICANT’S NAME SUPERVISOR ORGANIZATION PHONE ADDRESS DATES OF EMPLOYMENT DATES OF EMPLOYMENT START END SECTION II: To be filled out and signed by Supervisor or Employer: I attest that I have worked with the applicant,____________________________, and have known them in a (candidate name) professional capacity, working in AT direct consumer related services for the period from _______________ to (beginning date) ________________. They have worked with me to provide the following services: SIGNATURE OF REFERENCE TITLE DATES OF EMPLOYMENT DATES OF EMPLOYMENT START END 25 Certificant Directory Profile Information SELF DESRIPTION (Voluntary) a. American Indian b. Asian American c. African American d. Caucasian e. Chicano/Mexican American f. Puerto Rican/Puerto Rican American g. Spanish American h. Other ______________________________ Female GENDER Male Highest Education Level Achieved HS Diploma or GED Associate - AA, AS Bachelor - MA, MS Masters -- MA, MS Doctorate -- MD, PhD, EdD, ScD, DO, PTD, OTD, JD, etc Other, specify Are you a student presently? Yes No Most Relevant Academic/Professional Training (Check all that apply) Audiologist Assistive Technologist Attorney Biomedical Engineer Building Trades Computer Science Counseling Electrical Engineer Ergonomist Educator, General Ed Educator, Special Ed Industrial Engineer Mechanical Engineer Mechanical Maintenance Nurse Occupational Therapist OT Assistant Orthotist Physician Physical Therapist PT Assistant Prosthetist Psychologist Rehabilitation Engineer Social Worker Speech & Language Pathologist Technician Other, specify 26 Professional Credentials/Licenses Held (Check all that apply) ATP * CO CP CPE CRC CRTS LCSW MD/DO OT OTA PA PE PT PTA RET * RRTS RN SLP SMS * None Other Years worked in your professional area? 2 years or less 3 to 6 years 7 to 10 years 11 years or more AT Practice Specialty (Check all that apply) Cognition & Learning Hearing Vision Communication Seating, Positioning & Mobility Transportation & Driving Orthotics Prosthetics Computer Access & Applications Environmental & Personal Aids for Daily Living Architectural Accessibility & Universal Design Employment & Workplace Modifications Recreation, Leisure & Sports Personal Robotics Tele-rehab & Tele-monitoring Other, specify No AT practice specialty 27 What is your primary role in the AT field? (Check only one) Service provider (e.g., evaluates users' abilities and needs; identifies and specifies AT and environmental solutions, manages service delivery processes, trains in the use of technology) Technology Supplier (e.g., assesses user and devices; selects, orders, configures, customizes, designs, fabricates and sells commercial and non-commercial AT devices) Manufacturer (e.g., designs, develops, tests, packages, distributes, resells, and markets commercial AT devices and software) Educator of AT Professionals Educator, e.g. pre-school, K-12, university, trade, etc. Researcher Resource Provider, e.g. information & referral, demonstration/loan/reuse programs, advocacy, funder, etc. Other, specify What other roles do you perform in the AT field? (Check all that apply) Service provider (e.g., evaluates users' abilities and needs; identifies and specifies AT and environmental solutions, manages service delivery processes, trains in the use of technology) Technology Supplier (e.g., assesses user and devices; selects, orders, configures, customizes, designs, fabricates and sells commercial and non-commercial AT devices) Manufacturer (e.g., designs, develops, tests, packages, distributes, resells, and markets commercial AT devices and software) Educator of AT Professionals Educator, e.g. pre-school, K-12, university, trade, etc. Researcher Resource Provider, e.g. information & referral, demonstration/loan/reuse programs, advocacy, funder, etc. Other, specify What is your primary employment facility/setting (Check only one) Academic institution (post-secondary education) Acute care hospital Health system or hospital-based outpatient facility or clinic Industry/Manufacturer Inpatient rehab facility Patient's home/home care Private outpatient office or private practice Research center School system Skilled nursing facility/long term care facility Municipal, state or federal government agency Retail AT supplier Community-based center, i.e. independent living center, Easter Seal center, ATA, etc. Other, specify 28 Member Organizations Other than RESNA (Check all that apply) AAA ACM AOTA APTA ASHA ASME ATA BMES HFES IEEE NRRTS TASH Other, specify None 29