DISCONTINUED ADSL2+ with Home Phone Bundle
The ADSL2+ with Home Phone Bundle plans below have been DISCONTINUED as of 23 June 2015. Existing ADSL2+ with Home Phone customers who are currently subscribed to these plans are not affected.
$39.99
20GB
Data
Peak/Off Peak
$49.99
Per Month
ADSL2+ with Home Phone
ADSL2+ with Home Phone
1
Speed
100GB
Data
10GB/10GB
Peak/Off Peak
1
50GB/50GB
Speed
Up to 20Mbps#
Per Month
Up to 20Mbps#
$59.99
ADSL2+ with Home Phone
Data
Peak/Off Peak
Speed
$59.99
Per Month
500GB
ADSL2+ with Home Phone
2
Data
250GB/250GB
Speed
Up to 20Mbps#
Per Month
Unlimited ~
Up to 20Mbps#
Contract Term: 6 or 18 months
Optional Add-ons
Contract Term & Minimum Total Cost
Plan
Massive Talk Saver $20 Per Month
• UNLIMITED Local Calls – Incl. 13/1300 Numbers
• UNLIMITED Standard National Calls to Landlines
• UNLIMITED Calls to Standard Australian Mobiles
• 500 Call Minutes to India Per Month
• UNLIMITED International Calls to
U.S.A
Canada
China
Hong Kong Malaysia
Taiwan
ADSL2+ 20GB
Singapore
U.K
Germany
France
18 Month Contract
Setup $79.95
$359.89
$819.77
($369.89 with Big Talk)
($379.89 with Massive Talk Saver)
($829.77 with Big Talk)
($839.77 with Massive Talk Saver)
$419.89
$999.77
ADSL2+ 100GB
($429.89 with Big Talk)
($439.89 with Massive Talk Saver)
($1,009.77 with Big Talk)
($1,019.77 with Massive Talk Saver)
$479.89
$1,179.77
ADSL2+ 500GB
($489.89 with Big Talk)
($499.89 with Massive Talk Saver)
($1,189.77 with Big Talk)
($1,199.77 with Massive Talk Saver)
$479.89
$1,179.77
($489.89 with Big Talk)
($499.89 with Massive Talk Saver)
($1,189.77 with Big Talk)
($1,199.77 with Massive Talk Saver)
Greece
Big Talk $10 Per Month
• UNLIMITED Local Calls - Incl. 13/1300 Numbers
• UNLIMITED Standard National Calls to Landlines
• 100 International Minutes Per Month ^^
6 Month Contract
Setup $99.95
ADSL2+ Unlimited
A $10 delivery fee applies if equipment is not collected from TPG’s Head Office.
Monthly access charges are billed monthly in advance. 1GB (Gigabyte) = 1000 MB (Megabyte). Unused usage quota forfeited each month.
1
Consists of peak (9am-1am) and off peak (1am-9am) monthly usage quota. Speed will be shaped to 256K/256K for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Uploads not counted. 2 Consists of peak (9am-1am)
and off peak (1am-9am) monthly usage quota. Speed will be shaped to 1Mbps/1Mbps for the period in which the monthly usage quota has been exceeded (peak and/or off peak). Uploads not counted.
~
ADSL2+ with Home Phone plans are only available at selected TPG ADSL2+ exchange areas. Limited coverage availability at selected ADSL2+ with Home Phone enabled exchange areas.
^^ 100 International Minutes per month Included in Big Talk can be used to call International Landline & Mobile destinations (calls to satellite phones are excluded) listed on our International Call Rates page. Standard per minute rates listed on our International
Call Rates page apply after the first 100 minutes of International Calls and for calls to satellite phones. Unused included minutes for international calls expire at the end of each month.
#
ADSL2+ Speeds: Optimal ADSL2+ speeds require compatible ADSL2+ modem and filters. More than 50% of TPG’s ADSL2+ customers obtain connection speeds exceeding 10Mbps. Actual speeds will vary due to many factors including distance from the local
telephone exchange, the quality of the customer’s copper phone line, cabling and equipment.
TPG Home Phone Call Rates & Features
TPG Home Phone Call Rates
Services
Rate
Local Calls
25¢ per call
National Calls
25¢ per minute^ (plus 39¢ call connection)
National Cap
Capped at $2 up to 20 minutes per call, per minute National Call rates thereafter^
Mobile Calls
39¢ per minute^ (plus 39¢ call connection)
Mobile Cap
Capped at $2.48 up to 20 minutes per call, per minute Mobile Call rates thereafter^
Check website http://www.tpg.com.au/homephone/international-callrates (39¢ call connection applies)
International Calls
Call connection not charged for the first 100 minutes (Big Talk) each month and for all calls to specific international destinations including the first 500 minutes to India
each month (Massive Talk Saver).
13/1300 Calls
30¢ per call
18/1800 Calls
Free
19/1900 Calls
Not Supported
Directory Assistance - 1223
$1.10 per call
Speaking Clock - 1194
40¢ per call
TPG 13 14 23
Free
^ Charged per 30 second block or part thereof.
TPG Home Phone Features
Features & Services
Call Barring
Number Display / Number Block
Call Waiting
Call Forwarding
Caller ID
Description
Rate
Allows you to restrict certain call types that can be dialled from your home phone
Free
Select whether you would like your caller identity blocked or displayed when calling other parties
Free
Notifies you of an incoming call on your home phone while you are already on a call. You can place your call on hold to answer the incoming call
Free
Allows you to divert calls from your home phone number to a different number
Allows you to see the phone number of the person calling you on your home phone service (only applicable on phones that supports caller ID)
Standard call
rates apply to
forwarded calls
Free
DISCONTINUED ADSL2+ with Home Phone Bundle
Important Things You Need to Know
Home Phone Line Rental Monthly & Setup pricing on page 1 is discounted based on new customers agreeing to waive the Customer Service Guarantee (CSG). TPG Home Phone does not support Fax, EFTPOS, Back to Base
alarms, Foxtel program purchase via your landline, analogue modems, calls to 19/1900, 0500 numbers and Universal International Freephone Numbers (UIFN).
Once an ADSL2+ with TPG Home Phone plan is purchased:
- Change of plan option is restricted to ADSL2+ with TPG Home Phone bundles only.
- You cannot cancel either component (ADSL2+ or Home Phone). Cancellation will cease both services.
- No min call spend is required.
Massive Talk Saver: Massive Talk Saver is an optional add-on feature available on a rolling month-to-month basis. Massive Talk Saver gives you the right to make unlimited calls to the nominated destinations for the fixed
monthly charge. Unlimited Local Calls includes 13/1300 numbers. Massive Talk Saver also includes 500 Call Minutes to India per month. Unused included minutes for calls to India expire at the end of each month. Calls to
Directory Services and satellite phones are not included. Charges for calls made that are not part of the Massive Talk Saver inclusions will be deducted from your Home Phone Prepayment Outside Included Value. Calls to
19/1900 numbers are not supported. The service is for residential consumers and may not be used for commercial purposes. Massive Talk Saver is not available for existing Super Chat and Unlimited Bundle customers.
Unlimited Bundle and Massive Talk Saver includes Unlimited International Calls to Landline & Mobile numbers in Canada, China, France, Germany, Greece, Hong Kong, Malaysia, Singapore, Taiwan, United Kingdom, and the
United States of America. Standard per minute rates listed on our International Call Rates page apply for International Calls to other countries and for calls to satellite phones.
Big Talk: Big Talk is an optional add-on feature available on a month-to-month contract independent to your ADSL2+ with Home Phone Bundle. Calls to Australian Mobiles and Directory Services are not included. Charges
for calls made that are not included in Big Talk will be deducted from your Home Phone Prepayment Outside Included Value. Calls to 19/1900 numbers are not supported. 100 International Minutes included per month can be
used to call International Landline & Mobile destinations (calls to satellite phones are excluded). Standard per minute rates listed on our International Call Rates page apply after the first 100 minutes of International Calls and for
calls to satellite phones.
TPG Home Phone Number: At the time of registration, you can choose to port your existing number to TPG or have TPG supply a Direct Inward Dial Number (DID) for use with the TPG Home Phone service. This number
will be allocated to you based on the address which you provide us at the time of registration. TPG will make use of your number as a reference point to charge for local calls. TPG will use its best endeavours to supply the
Integrated Public Number Database (IPND) with your address details for purpose of emergency services (000) calling.
Home Phone Prepayment Outside Included Value: All TPG services are prepaid. You must pay the monthly recurring charges in advance. In addition, you must make a prepayment for usage that is not within the included
value (if any) for the plan that you have acquired. Your initial prepayment will be $20. After registration, you may nominate how much you wish to prepay but the minimum prepayment is $20. The prepayment will be debited
from your nominated bank account or credit card. By acquiring and continuing to use the service, you agree to an automatic top up of your prepayment. The top up will occur when the amount of prepayment falls to below
$10. When that happens, TPG will debit a sufficient amount from your bank account/credit card to restore your nominated prepayment amount. If your usage is high, this can occur more than once per month. You authorise
TPG to make such debits to your account/credit card. If you do not exceed the Included Value and do not incur any charges that are excluded from your plan, there will be no automatic top-ups. We will send you messages
about your usage and the debits during the month. Your service will become inactive if our attempts to debit credit card/bank account to top up your prepayment are unsuccessful. If you do not use the prepayment, it will be
forfeited to us when you cancel the service. You agree that no bill will be provided for this service and that direct debiting of your account or charge to your credit card may occur notwithstanding that no bill is provided and that
it may occur even though you may not have had the opportunity to check charges at least 10 working days before the debit.
Additional Pricing:
Visit TPG website www.tpg.com.au/products_services/homephone_additionalprices for ADSL2+ with Home Phone Additional Pricing (Moving Home, Change of Plan etc).
Collection Notice:
During your application for a TPG service, you provided personal information to TPG Internet Pty Ltd. We collect your personal information to enable us to supply, support, bill and otherwise manage services that you (or a
person/company with whom you are associated) acquire or wish to acquire. Without your personal information we will not be able to supply those services. The personal information you provide by completing these fields will
not usually be disclosed to anyone else. Our privacy policy contains information about how we may use your personal information, how you may access your personal information and seek correction of such information as well
as how to complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint. www.tpg.com.au/about/privacy.
Terms and Conditions
Standard Terms & Conditions: http://www.tpg.com.au/terms_conditions/standard
Service Description and Terms – ADSL2+ with TPG Home Phone bundle, ADSL2+ with Landline Rental bundle & Naked ADSL2+: http://www.tpg.com.au/terms_conditions/ull_no_voip
Service Description and Terms – TPG Voice: http://www.tpg.com.au/terms_conditions/tpg_voice.php
WHY PAY MORE?
Pricing information is correct as at June 2015. TPG Internet Pty Ltd ABN 15 068 383 737.