F2 ServiceMaster Cleaning Solutions 874 N. Ridge Avenue Lombard, IL 60148 Phone: 630/363-3498 Fax: 630/268-9764 We are the #1 Green Sealed (GS-42) Certified Cleaning Business www.svmcleaningsolutions.com July 10, 2013 City of Warrenville Jennifer McMahon 28W701 Stafford Place Warrenville, IL 60555 Dear Jennifer, Thank you for the opportunity to submit this ServiceMaster Clean proposal for custodial services at City of Warrenville and Warrenville Public Library. The following pages contain detailed exhibits for each segment of this proposal: Exhibit A B C Description Task Schedules Pricing Analysis Agreement We at ServiceMaster Cleaning Solutions appreciate this opportunity to serve you. I will be in contact with you shortly, regarding our proposal. Meanwhile, should you have any questions, please contact me at (630) 363-3498. Sincerely, Richard Saalfeld President ServiceMASTER Cleaning Solutions rs Enclosures Exhibit A Minimum Specifications for Cleaning/Janitorial Services Daily/routine janitorial services for the City Hall, Police Station, Public Works Facility, Albright Studio (Museum), and Cerny Park Restrooms. The general areas to be serviced include the following: Lobbies & Entrances General Office Areas Stairwells Lockup Facility Restrooms/Locker Rooms Private Offices Hallways Downed Squad Cars City Council Chambers Conference Rooms Kitchen Areas A. General Cleaning Three Times a Week ("Daily") 1. Empty wastebaskets/shredder, replace liner, and recycle material in proper receptacles. 2. Dust furniture, including desktops, computers equipment, tables, and chairs with treated cloth. 3. Remove coffee and soda rings/smudges from accessible desk, table and counter tops. 4. Vacuum carpeting and runners. 5. Dust mop tile floors with treated mop, spot damp mop as necessary. 6. Clean and sanitize plumbing fixtures, refill dispensers, remove splash marks from areas around sinks, counters, and towel cabinets. 7. Clean and sanitize drinking fountains. 8. Damp mop hard surface floors with germicidal disinfectant in restroom/locker room areas. 9.Clean and remove fingerprints from door glass. 10. Remove trash to outside dumpster. B. Monthly 1. Wash elevators' interior and exterior surfaces. 2. Spot clean and dust all walls. 3. Damp wipe fire extinguisher cabinets and clean glass doors. 4. Scrub and recoat floors with approved floor finish. 5. Damp wipe waste containers. 6. Vacuum upholstered furniture. 7. Damp wipe air distribution units and radiators. 8. Dust Venetian blinds. 9. Damp wipe frames and trim of doors. 10.Polish wood furniture and wood wall surfaces. C. Semi-Annually 1. Wash exterior office windows in and out. 2. Vacuum window sills between interior and exterior windows. D. Quarterly I. Wash and scrub the inside and outside of garbage cans. 2. Dust air return vents. E. Annually 1. Shampoo carpeted areas. 2. Strip and wax tile floors. 3. Clean bugs from light fixtures. F. As Requested I. Sanitize and disinfect, with proper and approved chemicals, biohazards such as blood, saliva, vomit, urine, etc. SPECIFICATION FOR CITY HALL CLEANING (Square Footage: 22,000) A. Office Area and Private Offices 1. All cleaning as specified under general cleaning A, B, C, D and E. 2. Clean and polish telephones monthly 3. Inspect area; secure doors and lights (doors found locked shall be re-locked). 4. Spot clean walls, partitions, drawers and file cabinets weekly. B. Restrooms/Locker Rooms 1. Clean daily with sanitary spray and polish to a shine all dispensers, mirrors, sinks and faucets. Wipe clean and polish all splash areas. 2. Hand scrub toilet and urinal interiors with a liquid abrasive and flush afterwards on a daily basis. 3. Clean and sanitize shower facilities daily. 4. Fill paper towel dispensers and add toilet paper to holders. Leave one extra roll of toilet paper in each stall. Fill all soap and feminine hygiene product dispensers. All on daily basis. 5. Sweep floor, apply solution, clean around wall, under toilets and urinals. Wet mop entire floor surface on a daily basis. Use "wet floor" signs. 6. Spray drain gooseneck, and wipe clean; polish to a shine all under-counter chrome on a weekly basis. 7. Weekly spot clean, wash and sanitize partitions and lockers. 8. Ceramic tile will be cleaned with grout cleaner and resealed four times a year (every three months). Contractor must inform the City when this is performed. C. Kitchen Area 1. All cleaning as specified under general cleaning A, B, C, D and E. D. Conference Rooms/Lobbies & Entrances 2. All cleaning as specified under general cleaning A, B, C, D and E. SPECIFICATIONS FOR POLICE DEPARTMENT (Square Footage: 16,000) A. Office Area and Private Offices 1. All cleaning as specified under general cleaning A, B, C, D and E. 2. Clean offices whenever doors are left open. 3. Clean and polish telephones monthly. 4. Inspect area; secure doors and lights (doors found locked shall be re-locked). 5. Spot clean walls, partitions, drawers and file cabinets weekly. B. Restrooms/Locker Rooms 1. Clean daily with sanitary spray and polish to a shine all dispensers, mirrors, sinks and faucets. Wipe clean and polish all splash areas. 2. Hand scrub toilet and urinal interiors with a liquid abrasive and flush afterwards on a daily basis. 3. Clean and sanitize shower facilities daily. 4. Fill paper towel dispensers and add toilet paper to holders. Leave one extra roll of toilet paper in each stall. Fill all soap and feminine hygiene product dispensers. All on daily basis. 5. Sweep floor, apply solution, clean around wall, under toilets and urinals. Wet mop entire floor surface on a daily basis. Use "wet floor" signs. 6. Spray drain gooseneck, and wipe clean; polish to a shine all under-counter chrome on a weekly basis. 7. Weekly spot clean, wash and sanitize partitions and lockers. 8. Ceramic tile will be cleaned with grout cleaner and resealed four times a year (every three months). Contractor must inform the City when this is performed. C. Kitchen Area 1. All cleaning as specified under general cleaning A, B, C, D and E. D. Conference Rooms/ Lobbies & Entrances 1. All cleaning as specified under general cleaning A, B, C, D and E. E. Records Room and Surrounding Area 1. Sanitize and clean the counter top. 2. Sweep the entire floor area. 3. Clean all tables and chairs. F. Lockup Facility 1. All cleaning as specified under general cleaning A, B, and F. G. Downed Squad Cars 1. All cleaning as specified under general cleaning F. Page 4 SPECIFICATIONS FOR PUBLIC WORKS FACILITY (Square Footage: 4,910, office, lunchroom and restroom/locker room only) A. Office Area and Private Offices 1. All cleaning as specified under general cleaning A, B, C, D and E. 2. Clean and polish telephones monthly 3. Inspect area and secure doors and lights (doors found locked shall be relocked). 4. Spot clean walls, partitions, drawers and file cabinets weekly. B. Restrooms/Locker Rooms 1. Clean daily with sanitary spray and polish to a shine all dispensers, mirrors, sinks and faucets. Wipe clean and polish all splash areas. 2. Hand scrub toilet and urinal interiors with a liquid abrasive and flush afterwards on a daily basis. 3. Clean and sanitize shower facilities daily. 4. Fill paper towel dispensers and add toilet paper to holders. Leave one extra roll of toilet paper in each stall. Fill all soap and feminine hygiene product dispensers. All on daily basis. 5. Sweep floor, apply solution, clean around wall, under toilets and urinals. Wet mop entire floor surface on a daily basis. Use "wet floor" signs. 6. Spray drain gooseneck, and wipe clean; polish to a shine all under-counter chrome on a weekly basis. 7. Weekly spot clean, wash and sanitize partitions and lockers. 8. Ceramic tile will be cleaned with grout cleaner and resealed four times a year (every three months). Contractor must inform the City when this is performed. C. Kitchen Area 1. All cleaning as specified under general cleaning A, B, C, D and E. D. Conference Room/Lobbies & Entrances 1. All cleaning as specified under general cleaning A, B, C, D and E. Page 5 SPECIFICATIONS FOR CERNY PARK (Square Footage: 500) A. Restrooms/Locker Rooms 1. Clean daily with sanitary spray and polish to a shine all dispensers, mirrors, sinks and faucets. Wipe clean and polish all splash areas. 2. Hand scrub toilet and urinal interiors with a liquid abrasive and flush afterwards on a daily basis. 3. Clean and sanitize shower facilities daily. 4. Fill paper towel dispensers and add toilet paper to holders. Leave one extra roll of toilet paper in each stall. Fill all soap and feminine hygiene product dispensers. All on daily basis. 5. Sweep floor, apply solution, clean around wall, under toilets and urinals. Wet mop entire floor surface on a daily basis. Use "wet floor" signs. 6. Spray drain gooseneck, and wipe clean; polish to a shine all under-counter chrome on a weekly basis. 7. Weekly spot clean, wash and sanitize partitions and lockers. 8. Ceramic tile will be cleaned with grout cleaner and resealed four times a year (every three months). Contractor must inform the City when this is performed. 9. Provide cleaning services after major events including the Independence Day (July 4th), Annual Baseball Tournament (July 19, 20 & 21), and other events as requested. Provide emergency cleaning services as needed. Notification of emergencies will be given 48 hours in advance. Page 6 Page 7 Page 8 Exhibit B Pricing Analysis Thorough contract cleaning as per, Each Facilities Task Schedule. Services provided @ City Hall (3 x per week) $1,106.00 per month. Services provided @ Police Department $1,061.00 per month. (3 full cleanings per week/ half on Saturdays) Services provided @ Public Works $358.00 per month. (3 x per week) Services provided @ Albright Building $145.00 per month. (1 x week) Services provided @ Cerny Park $266.00 per month. (3 x per week) (April –October) Or Services provided @ Cerny Park $394.00 per month. (5 x per week) (April –October) Spot light floor care maintenance program $148.00 per month. (Police Department) Trash liners $84.00 per month. ___________________ $3,168.00 per month. Warrenville Public Library $1,580.00 per month. (6 x per week) Totals = __________________ $4,748.00 per month Notes: 1. Included in this cost ServiceMaster provides all cleaning equipment, Green Sealed cleaning supplies and all trash liners (Expect for Warrenville Library will supply trash liners). 2. A Certificate of Insurance will be provided upon request. 3. Our price is based on our Task Schedule, as written. Services and /or frequencies can be changed to suit your budgetary considerations. Our proposal is a starting point for customizing our service to meet your needs. Page 9 Exhibit C SERVICEMASTER CONTRACT CLEANING SERVICES AGREEMENT THIS AGREEMENT made this ____ day of _________ 2013, by and between ServiceMaster and City of Warrenville & Warrenville Public Library. Whereas, ServiceMaster conducts a janitorial service rendered on an individual contract basis in commercial facilities, office buildings, schools, stores and other locations, as an independent business licensed by ServiceMaster Residential/Commercial Services L.P. (“Franchisor”) and not as an agent or partner of its Franchisor. Whereas, Client desires ServiceMaster to supply contract-cleaning services to the property commonly known as City of Warrenville located at 28 W 701, Stafford Place, Warrenville, IL 60555. NOW THEREFORE, the Parties agree as follows: 1. Task Schedule. Beginning on October 1, 2013 ServiceMaster will provide contract cleaning services for the area to be serviced described in the ”Task Schedules,” a true and accurate copy of which is attached as Exhibit A to this Agreement. ServiceMaster agrees that the janitorial services to be provided shall be conducted according to the guidelines agreed upon between the Client and ServiceMaster. 2. Personnel. All personnel furnished by ServiceMaster are employees of ServiceMaster, and ServiceMaster will pay all salaries and expenses of, and all applicable federal and state taxes relating to such personnel. For all purposes of this contract, ServiceMaster will be considered and independent contractor of the Client, and will not act as an agent, servant, or employee of the Client, or make any commitments or incur any obligations on behalf of the Client without its express written consent. Client may request the removal of any ServiceMaster employee whose conduct is unsatisfactory to Client. 3. Covenants. During the term of this Agreement and for one (1) year thereafter, the Client shall not directly or indirectly hire any person employed by ServiceMaster. Client shall not, at any time, disclose to a competitor any pricing or bid information designated as confidential by ServiceMaster. 4. Terms. The terms of the Task Schedule or of the price stated in paragraph 5, may be modified at any time by the mutual execution of written change orders by the parties. All executed change orders shall become part of this Agreement. ServiceMaster will give the Client thirty (30) days prior notice of any price change for services rendered pursuant to the Task Schedule. Client will notify ServiceMaster of any changes in service times, any alterations to the furnishings, floor, wall or ceiling surfaces at the Client’s premises, or any other change which affects the Task Schedule and consequently the contract price. This Agreement shall continue in effect from the date services are to begin, for a period of three (3) years, and shall automatically renew for one (1) year periods unless terminated. Year (1) $56,976.00 at $4,748.00 per month. Year (2) $58,115.12. at $4,842.96 per month. 2 % increase in year 2 Year (3) $59,277.83 at $4,939.81 per month. 2% increase in year 3 Page 10 5. Payment. The Client shall make payment to ServiceMaster for services rendered at the rate of $4,748.00.00 per month. The first billing will be made on the first day services are rendered and shall be payable in fourteen (14) days. Subsequent billings and due dates will be monthly. Client’s failure to pay the full amount due within thirty (30) days of any invoice shall, at the election of ServiceMaster, be deemed to be a default and termination without notice by Client. A late charge calculated at 1 ½% per month will be charged to Client on any overdue unpaid balance. Client shall pay ServiceMaster its costs and expenses, including reasonable attorneys fees paid or incurred in enforcing the terms of this Agreement. 6. ServiceMaster will perform all services required under this Agreement, except when prevented by strike, lockout, act of God, accident or other circumstances beyond its control. 7. Insurance. ServiceMaster shall provide the insurance coverage set forth below, and deliver to Client certificates of insurance upon request. a. Comprehensive Liability: Bodily Injury Liability: $500,000.00 per person and $1,000,000.00 per occurrence. Property Damage Liability: $500,000.00 per occurrence and $1,000,000.00 aggregates. b. Worker’s Compensation Coverage. $100,000.00, or as required by law. 8. Termination. This Agreement may be terminated by either party by giving ninety (90) days written notice by certified mail, return receipt requested, addressed to the other party at the address indicated below. In the event ninety (90) day notice is not given, or if Client is deemed to have terminated by default by failing to tender payment when due, or by Client’s conduct, which makes ServiceMaster’s performance impossible (including a demand for the return of all Client’s keys) then ServiceMaster shall have no obligation to continue its performance, and Client shall pay ServiceMaster an amount equal to an additional thirty (30) days of billing as liquidated damages. This additional thirty (30) days of billing shall be calculated from a) the date upon which Contract Service are last performed; or b) the last date of the billing period during which any default or unproper termination occurs, whichever is later. 9. This Agreement contains all of the covenants and agreements between the parties, and may not be modified except in writing, signed by both parties. CLIENT SERVICEMASTER By ________________________________ ________________________________ Authorized Agent By Address: 874 N. Ridge Avenue Lombard, IL 60148 Page 11