Substance Misuse Alert Cascade Protocol Approved Version 10/06/2011 Version 2 Date of First Issue Review Date Date of Issue EQIA Author / Contact 15 / 06 / 2011 Annually 18 / 04 /2012 Yes Dr Henry Prempeh Carol Crawford Area Prevention & Control of Infection Committee Group / Committee - Final Approval Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 1 of 16 Management of Policies Procedure control sheet (Non clinical documents only) Name of document to be loaded Substance Misuse Alert Cascade Protocol Area to be added to * see areas available on the policy web-page Policy Type of document Guidance Protocol Other (specify) 2 days 7 days 30 days No No Internal only Specific Area / service CSP LA ADP SPS Immediate Priority Questions Yes Understanding Required Yes Archive file Options External and Internal Where to be published Target audience NHSFV wide Consultation and Change Record – for ALL documents Contributing Authors: Dr Peter Bramley; Carol Crawford; Kevin Chase & Allyson Blair; Dr Henry Prempeh; Elaine Lawlor; Jean Logan Consultation Process: Forth Valley Alcohol & Drug Partnerships; FVADP Health Reference Group; FV Drug Related Critical Incident Group; Public Health Consultants; BBV MCN Steering Group; Substance Misuse Clinical Governance Prescribing Sub Group; Medical Director, NHS Forth Valley; Care Groups, Mental Health Specialties Distribution: Partnership agencies as listed in Appendix A Change Record Date Author Change Version April 2012 Carol Crawford Page 4 Final Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 2 of 16 1. Introduction Over the last few years there have been an increasing number of incidents associated with the use and misuse of drugs. These incidents range from new legal or illegal drugs with unknown properties, to the misuse of prescription drugs, as well as the risk associated with contaminated drugs. Often, when information surfaces on these new harmful effects it is cascaded between agencies with no clearly defined pathway. This protocol will define what the cascade pathway should look like between the partner agencies within Forth Valley. 2. Scope This process provides a pathway for communicating a response to messages and alerts relating to substance misuse which may have a significant health risk e.g. Infectious risk Other health risks, e.g. mental health issues Adulterated substances Purity issues This protocol applies to all partner agencies as listed in Appendix A. Each partner has a responsibility to support this process by sharing information with Forth Valley Blood Borne Virus Managed Care Network (BBV MCN) in addition to receiving and cascading information. Responsibility for overseeing the effective implementation of this protocol and its evaluation sits with Forth Valley BBV MCN 3. Aim The aim of this protocol is to protect the health of drug users and those who support them within Forth Valley by providing a coherent and co-ordinated timely response related to emerging drug issues. The context of this protocol relates to the provision of information regarding health risk associated with illicit drug use to users, drug workers, and other sources. 4. Definitions It is expected that information related to health risk associated with illicit drug use: Will be shared with the Public Health Department of NHS Forth Valley as soon as it is received by any partner agency. Will be screened by the Public Health Department of NHS Forth Valley in collaboration with cascade advisor (appendix A) where appropriate for reliability based on content, source, and corroboration with relevant partner agencies. Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 3 of 16 Will be cascaded in a timely fashion to relevant partners (appendix A) Will be placed in a standardised format (appendix C) Will meet the needs of all local agencies and service providers, as well as those of clients/service users/general public. 5. Processing of Messages/Alerts: (IN) Messages/Alerts may be generated by a variety of agencies, or they may arise from anecdotal statements made by workers or users. 5.1 All messages received by any partner agency staff should be forwarded to their manager. 5.2 The local agency manager (nominated person/service manager/key person) should verify the information where possible before sending an e-mail to the Substance Misuse Alert mailbox: FV-UHB.SubstanceMisuseAlerts@nhs.net. The e-mail should contain in the Subject title: ‘Substance misuse alert’ + key message, and acknowledge the information has been received. 5.3 Once a message is received by NHS Forth Valley Public Health it will be examined against the following criteria: Content of the message and its relevance. The original source of the information and their reliability. Corroborating information from other sources in particular Central Scotland Police. 5.4 Each relevant message will be given a High, Medium, Low or Information Sharing coding and an initial cascade profile by Public Health before initiating the cascade A High Alert message is of the highest importance due to demonstrated health risk and originates from a reliable or corroborated source. A Medium Alert message may be of limited importance based on potential health risk but originates from a reasonably reliable source. A medium message requires discussion and confirmation by key partner agencies. A Low Alert may be of limited importance based on potential health risk and originates from an unreliable source that is not corroborated. An Information Sharing Alert is of limited importance based on potential health risk, the message will be cascaded for information dissemination from or to the substance alert mailbox. The purpose of this alert is to have a robust two way system where local intelligence can be shared / corroborated. In circumstances, where relevant, an information sharing alert will be sent to appropriate contacts as determined by the Cascade Lead or Deputy. 5.5 Sources which have been afforded an automatic High Alert status will include: Scottish Crime & Drug Enforcement Agency (SCDEA) Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 4 of 16 Health Protection Scotland (HPS) Scottish Drug Forum (SDF) Scottish Government (SG) 5.6 Sources which have been afforded an automatic Medium Alert status include: Treatment services Pharmacies All other recognised sources e.g. media, recognised websites and other health boards. 5.7 The detailed list of sources is provided in Appendix B, this will be used in the decision making process for Medium Alerts and stored in the database. 6. Cascading of Messages/Alerts: (OUT) 6.1 A High Alert message will be cascaded immediately 6.2 A Medium Alert message, when confirmed by corroboration, will then be cascaded. 6.3 A Low Alert message will not be cascaded, however the information will be logged on the Substance Misuse Alert database. 6.4 An Information Sharing Alert will be cascaded to or from the substance alert mailbox, this alert will act as a two way information sharing system 6.5 The BBV MCN Manager within Public Health will maintain the Substance Misuse Alert Database. 6.6 FVADP support team will maintain the Communication cascade list. This will be reviewed and updated quarterly. 7. Public Information/Communications The Public Health Department of NHSFV, FVADP and Central Scotland Police will work jointly with their respective Communication Leads to provide accurate information in a timely fashion to allow alerts to be disseminated to the relevant agencies and the general public quickly and efficiently. Where appropriate, this would include a joint media statement which would be drafted by the Communication Leads following discussion with the appropriate service lead from Central Scotland Police, NHSFV and FVADP. While this may include information on sources of support and advice along with relevant telephone numbers, it is important to remember that there is no guarantee that all of the information will be used by the local media. Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 5 of 16 Lead agencies would therefore also ensure that statements are publicised online via the web and use social media to raise awareness of specific issues. A nominated spokesperson would also be identified to respond to requests for further information or interviews. 8. Cascade Lead BBV MCN Manager 9. Cascade Deputies BBV Project Manager (contact details appendix A) Health Protection Nurse Specialist (contact details appendix A) Consultant in Public Health Medicine (contact details appendix A) 10. Advisors Refer to appendix A 11. Cascade Service Leads Identified service leads are named in appendix A. It is the responsibility of cascade service leads to disseminate the information to all relevant staff in a timely manner, and also their responsibility to ensure that any alert received when they are not on duty will be forwarded and actioned by a nominated deputy. 12. Agreement Signatures Contact details appendix A Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 6 of 16 Appendix A Cascade list for Substance Misuse Alerts Cascade Officers Job Title Organisation Tel Number Mobile Email address Carol Crawford BBV MCN Manager Public Health 01786457235 07767494982 carol.crawford2@nhs.net Ann McGregor BBV Project Manager Public Health 01786457278 07919110322 ann.mcgregor@nhs.net Maureen Cornforth Health Protection Nurse Public Health 01786457240 07786197535 maureen.cornforth@nhs.net Dr Henry Prempeh CPHM Public Health 01786457283 07710100033 henry.prempeh@nhs.net Advisors Job Title Organisation Tel Number Mobile Email address Jean Logan Lead Pharmacist NHSFV 01786434762 07920711033 jean.logan@nhs.net Elaine Lawlor Forth Valley ADP Coordinator FVADP 01786434761 07810630618 elaine.lawlor@nhs.net Dr Peter Bramley Gastroenterologist NHSFV 01786434079 07554439374 peter.bramley@nhs.net Dr Claire McIntosh CADs Psychiatrist NHSFV 01786483111 07881846278 claire.mcintosh@nhs.net P.C. Matthew Riddell Central Scotland Police Central Scot Police 01786456000/452207 N/A informationandinterventions@centralscotland.pnn.police.uk Drug & Alcohol Services Managers Organisation Tel Number Mobile Email address CADS Eddie Sutherland NHSFV 01786 483131 01786 483148 edwardsutherland@nhs.net Addiction Recovery Services Graham Nisbet Graham Nisbet 01259 729687 07770816140 grahamnisbet@nhs.net Criminal Justice Drug Treatment Service Dot Mackie Stirling Council 01786 443900 07717544759 mackied@stirling.gov.uk Signpost Recovery Norrie Moane Norrie Moane 08456 731774 07848457485 norrie.moane@signpostrecovery.org.uk Addiction Support Counselling Paul Mooney ASC 01324874969 TBC chiefexec@asc.me.uk Substance Misuse Child Care Janice McCallum Clacks Council 01259 225197 TBC jmccallum@clacks.gov.uk AXIS Young People Substance Service George Mann Barnardos AXIS 01324 718277 07584344574 george.mann@barnardos.org.uk Barnardos Plan B (Prison Project) Helen Jones Barnardos AXIS 01324 722624 07990567557 helen.jones@barnardos.org.uk Falkirk Council 01324 501060 Outreach Service, Clacks Connect-Young People Service mary.boyd@barnardos.org.uk Barnardos Mary Boyd FVADP Contact Organisation Tel Number Mobile Email address FVADP Anita Dufton FVADP 01786 434763 N/A anita.dufton@nhs.net ADP - Falkirk Caird Forsyth Falkirk Council 01324 506045 07999840154 caird.forsyth@falkirk.gov.uk ADP - Clacks Valerie Corbett Clacks Council 01259 452446 07837951751 vcorbett@clacks.gov.uk ADP - Stirling Elaine Brown Stirling Council 01786 443427 07717545434 browne@stirling.gov.uk Version 2 18th April 2012 Page 7 of 16 UNCONTROLLED WHEN PRINTED Version 2 18th April 2012 Page 8 of 16 UNCONTROLLED WHEN PRINTED NHS (Corporate, Primary Care & Acute) Managers Organisation Tel Number Mobile Clackmannanshire CHP Kathy O'Neil Clacks CHP 01259 290220 07900136853 k.oneill@nhs.net Stirling CHP Kathy O'Neil Stirling CHP 01786 434780 07768145638 A/A Falkirk CHP Sue Dow Falkirk CHP 01324 614656 07748111849 sue.dow@nhs.net Local Intelligence Network Gail Caldwell Pharmacy 01786431210 07825843190 gail.caldwell@nhs.net Communications dept NHSFV Elsbeth Campbell NHSFV 01786457264 Out of Hours Karen Maclure Stirling 01324566000 07920502617 karen.maclure@nhs.net Out of Hours Pam Calder Clacks 01324566000 07766570976 pamelacalder@nhs.net Out of Hours Lynda Clayton Chapman Falkirk 01324566000 07899650415 Lclayton-chapman@nhs.net Acute Physicians Via Sara Jamdar NHSFV 01324 566679 Emergency Department Karen Maclure HNSFV Medical Director Iain Wallace Hepatology Team Dr Bramley Communications-Kate Fawcett Elsbeth Campbell Email address elsbeth.campbell@nhs.net sarajamdar@nhs.net 07920502617 karen.maclure@nhs.net Red cascade 01786 457 292 FV-UHB.hepatology@nhs.net NHS Forth Valley kate.fawcett@nhs.net 01786457264 GPs Clacks NHS Forth Valley FV-UHB.FVPC-GPsClackmannanCHP@nhs.net GPs Falkirk NHS Forth Valley FV-UHB.FVPC-GPsFalkirkCHP@nhs.net GPs Stirling NHS Forth Valley FV-UHB.FVPC-GPsStirlingCHP@nhs.net Dr Oliver Harding Public Health 01786 457265 oliver.harding@nhs.net Dr Graham Foster Public Health 01786 457 281 graham.foster@nhs.net Dr Jennifer Champion Public Health 01786 457 262 jennifer.champion@nhs.net Dr AnneMaree Wallace Public Health 01786 457 271 annemaree.wallace@nhs.net Jonathan Horwood Public Health 01786 457 257 jonthan.horwood@nhs.net National Contact Organisation Tel Number Mobile Email address Scottish Prison Service Ruth Parker SPS 0131 2248635 N/A ruth.parker@sps.pnn.gov.uk Scottish Ambulance Service Jim Dickie SAS 07810180817 08456023999 j.dickie@nhs.net Version 2 18th April 2012 Page 9 of 16 UNCONTROLLED WHEN PRINTED Drug Message/Alert Assessment Table Appendix B Status Key. A High alert message is of the highest importance due to a demonstrated health risk and originates from either a reliable or corroborated source. A Medium alert message is of limited importance based on potential health risk but originates from a reasonably reliable source but with no corroboration. A Low alert message is of no significant health risk and is from an unreliable source that is not corroborated. Message No: Message Status: HIGH - MEDIUM - LOW Format Sources Version 2 √ Verbal=V; Letter=L; E-mail=E-m Reliability of originating source Reliable: Unsure: Not reliable: Corroborating Source 1 2 3 √ Health Protection Scotland (HPS) HPS Scottish Government (SG) Scottish Crime Drug Enforcement Agency (SCDEA) SG Scottish Drugs Forum (SDF) SDF CADS CADS Out of hours Out of hours GPs GPs Signpost Signpost Acute Clinicians Acute Clinicians Pharmacists Pharmacists Neighbouring Boards Neighbouring Boards SPS SPS Criminal Justice Criminal Justice Mental Health Mental Health Liaison psychiatrist Liaison psychiatrist Police Police A&E A&E Other Other 18th April 2012 Distribution list SCDEA Page 10 of 16 UNCONTROLLED WHEN PRINTED √ ALERT e-mail No LOW ALERT Scope This process is a pathway to communicate alerts relating to substance misuse which may have a significant health risk A Low Alert message is of no significant health risk and may be from an unreliable source that is not corroborated Subject Title Sent to Substance Misuse Alert FV-UHB.SubstanceMisuseAlerts@nhs.net Sent by Blood Borne Virus Managed Care Network Date Action(s) Please cascade to relevant staff. required Alert ends Carol Crawford BBV MCN Manager carol.crawford2@nhs.net Final version 29/08/2012 11 of 16 ALERT e-mail No MEDIUM ALERT Scope This process is a pathway to communicate alerts relating to substance misuse which may have a significant health risk. A Medium Alert message is of limited importance based on potential health risk but originates from a reasonably reliable source. This alert may only be relevant to certain agencies for information and awareness raising locally. Subject Title Sent to Substance Misuse Alert FV-UHB.SubstanceMisuseAlerts@nhs.net Sent by Blood Borne Virus Managed Care Network Date Action(s) required Alert ends Carol Crawford BBV MCN Manager carol.crawford2@nhs.net Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 12 of 16 ALERT e-mail No HIGH ALERT Scope This process is a pathway to communicate alerts relating to substance misuse which may have a significant health risk. A High Alert message is of the highest importance due to a corroborated, demonstrated health risk Subject Title Sent to Substance Misuse Alert Sent by Date Action(s) required Blood Borne Virus Managed Care Network FV-UHB.SubstanceMisuseAlerts@nhs.net Alert ends Carol Crawford BBV MCN Manager carol.crawford2@nhs.net Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 13 of 16 ALERT e-mail No INFORMATION SHARING ALERT Scope This process is a pathway to communicate alerts relating to substance misuse which may have a significant health risk The Information Sharing Alert is a two way information sharing system of any relevant information between local services and the substance alert mailbox. Subject Title Sent to Substance Misuse Alert Sent by Date Action(s) required Blood Borne Virus Managed Care Network FV-UHB.SubstanceMisuseAlerts@nhs.net Alert ends Carol Crawford BBV MCN Manager carol.crawford2@nhs.net Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 14 of 16 I agree to participate in the Substance Misuse Alert Cascade Protocol and disseminate the information to all relevant staff members. Organisation NHSFV Manager Dr AnneMaree Wallace Elaine Lawlor Date Signature 29/07/2011 Central Scotland Police David Flynn 18/08/2011 Medical Director Dr Iain Wallace 25/08/2011 ADP 02/08/2011 . Final version 29/08/2012 15 of 16 Publications in Alternative Formats NHS Forth Valley is happy to consider requests for publications in other language or formats such as large print. To request another language for a patient, please contact 01786 434784. For other formats contact 01324 590886, text 07990 690605, fax 01324 590867 or e-mail - fv-uhb.nhsfv-alternativeformats@nhs.net Version 2 18th April 2012 UNCONTROLLED WHEN PRINTED Page 16 of 16