Comprehensive Crime Insurance XL Group Insurance Financial Institutions Financial institutions are changing. They are relying more on technology for their infrastructure, distribution and services, while global regulation increases the pressure on management. Financial institutions’ risks are becoming more complex. Add in the effects of uncertainty in the financial and investment markets, and having the appropriate quality of insurance coverage is an essential part of the risk management tools for any financial institution. We have developed a suite of products aimed specifically at financial institutions operating in today’s complex world. We’ve taken a completely fresh look at how we provide crime cover for financial institutions. Our policy provides comprehensive cover using clear, concise and plain language. We provide modern, broad cover around the multitude of perils faced by different types of financial institutions because we recognise that not all organisations are the same, and there is a demand for innovative insurance solutions to the crime risks they face. Our commitment to you • We commit to provide our policyholders with excellent service standards, including in relation to claims handling and responsiveness • We commit to treat our policyholders’ information as confidential, where appropriate • We will treat our policyholders with fairness, integrity and respect. Insuring clauses • Infidelity of Employees: • Broad cover for dishonest, fraudulent and malicious acts; • Restricted only to limit cover in respect of rogue lending and trading • Third Party Fraud: • Broad documentary fraud cover for physical instruments, including when other financial organisations are acting on behalf of the company; • Relevant cyber fraud cover for the electronic dishonest, fraudulent and malicious acts of third parties against the company (or where appropriate another financial organisation acting on their behalf), including computer virus/criminal code • Physical Loss or Damage: • All risks cover basis, plus cover for customers’ valuable property, electronic media and physical records whilst on the company premises; • Offices and contents cover extended to personal property of employees and customers • Extortion: • Threats to premises and property of the company; • Threats to sell/disclose confidential security codes etc.; • Threats to destroy, corrupt, alter or divulge electronic data or programs; • Threats to deny access to computer or communications or payments systems • Fees and Expenses: • Verification, reconstitution or removal of electronic data or programs, or removal of software codes (no sub-limit) • Sub-limit for audit expense cover • Legal expenses (no sub-limit) • Corporate identity fraud (subject to a sub-limit) • Sub-limit for data breach costs: including the hiring of experts, notification costs, lawyers’ fees, credit monitoring services, call centre services, restoration or recreation of electronic data. Automatic extensions of cover • Legal Liability for Incomplete Transactions: pursuant to rules of any regulated stock exchange • Stop Payment Order Liability • Cancelled Items: physical loss of items, plus the incurring of additional employee expenses • Erroneous Transfers (and subsequent theft by a third party) • Loss of Subscription Rights: whether through loss of or damage to physical securities or electronic data • Interest Receivable: sub-limit available for interest which would have been receivable by a customer but for a covered loss. Clarity with respect to changes in risk • New Subsidiaries: automatic coverage from acquisition date for ongoing acts. Where acquired entity exceeds the assets or employees threshold or has had a loss in the past three years, then held covered for 60 days to allow for review • Automatic run-off cover for sold subsidiaries until expiry of the policy period. Other coverage features & conditions • • • • • • • • • • • • • Cover written on a losses discovered basis No basis of contract clause Cover applies on a world-wide basis Broad aggregation language (same originating cause, source or event shall be considered to be a single loss) Automatic 60 day discovery period following expiry, with option to purchase longer period Cover for any premium required to be paid to purchase lost instrument bonds or payments required due to any relevant indemnifying agreement for the reissuing of duplicate securities No requirement for the excess amount to remain uninsured Broad non-disclosure and misrepresentation provision limited to fraudulent conduct or intent to deceive Mediation and arbitration provisions Use of definitions in policy only where relevant and necessary Broad definitions of employee, financial organisation and valuable property Automatic inclusion of raised discovery to Responsible Persons Confidentiality agreement built into the contract. Limited exclusions • Some standard exclusions remain but with broad carve backs to clarify intent of cover • Absence of historical restrictions (such as authorised access exclusion) where no longer relevant • Exclusions specific to particular coverages clearly identified. Please see policy document for full terms, conditions and restrictions. Capacity We can offer up to HK$200m / USD$25m. Target industries All types of financial institutions. Claims handling Our Claims team has a wealth of experience of handling financial institutions claims fairly and professionally. XL XL Contacts Contacts FinanCial FINANCIAL insTiTuTions INSTITUTIONS Team TEAM international International Professional Professional XL Insurance Company SE SE XL Insurance Company 1808 1808 Dah Dah Sing Sing Financial Financial Centre Centre 108 Wanchai 108 Gloucester Gloucester Road Road Wanchai Hong Hong Kong Kong Office: Office: +852 +852 2820 2820 5888 5888 Fax: +852 2877 2877 8138 8138 Fax: +852 xlgroup.com/asiafi xlgroup.com/asiafi This general general product product description description is is informational informational only. only. It This It is is neither neither an an offer offer to to sell sell nor nor aa solicitation solicitation to purchase purchase any any particular particular insurance insurance product. product. Coverages Coverages may may not not be be available available in to in all all jurisdictions. jurisdictions. Products subject to legal and underwriting requirements. 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