Duracell Question Tracker – August Service #3234
1
1a
Did you complete the assigned work?
Yes
No
Yes with Modifications
If No select why.
Manager refusal
Equipment issue
Planogram not available
Planogram not correct
Product not available
Tags not available
POS not available
1b
2
3
3a
Other
If Yes with Modifications, select why.
Store Manager directed
Acosta directed
First and Last Name of On Duty STORE MANAGER approving work?
Did you go over the scheduled time to complete the assigned work?
If Yes select why; use main reason.
Delayed start time (Store not ready, tags, shelving, POG, etc)
Store / Team Lead requested modifications
Extra back stock handled / filled
Shelf Movements took additional time
POG not correct, modifications made
Heavy store traffic
4
5
HOW MANY MAJOR CELL ITEMS WERE COMPLETELY OOS ON THE PRIMARY BATTERY
FIXTURE FOR YOUR STORE?
NA - all skus on fixture
01
02
03
04
05
06
07
08
09
10
11
12
HOW MANY OF THESE OUT OF STOCKS WERE YOU ABLE TO CORRECT ON THE PRIMARY
BATTERY FIXTURE?
N/A - none to correct
01
02
03
04
05
06
07
08
09
10
11
12
6
DOES THE STORE USE THE BACK ROOM PROCESSING INITIATIVE (IMS)?
NO
YES, BUT NOT FOR BATTERIES
YES, BATTERIES INCLUDED
Store #
Store #
Store #
Store #
Store #
Duracell Question Tracker – August – Service #3234
7
0
HOW MANY CASES OF DURACELL PRODUCT DID YOU WORK OUT TO
THE SALES FLOOR TODAY?
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
More than 20
8
WHEN YOU LEFT THE STORE, HOW MANY DURACELL CLIPSTRIPS WERE ON DISPLAY?
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
Store #
Store #
Store #
Store #
Store #
20
21
22
23
24
25 or more
9
WHEN YOU LEFT THE STORE, WERE THERE DURACELL PDQs ON DISPLAY?
YES
NO
10
WHEN YOU LEFT THE STORE, WERE THERE COMPETITIVE BATTERY CLIPSTRIPS ON DISPLAY?
NO
ENERGIZER ONLY
RAYOVAC ONLY
BOTH ENG & ROV
11
WHEN YOU LEFT THE STORE, WERE THERE COMPETITIVE BATTERY PDQs ON DISPLAY?
NO
ENERGIZER ONLY
RAYOVAC ONLY
BOTH ENG & ROV
12
PLEASE OFFER ADDITIONAL COMMENTS HERE.
Walmart Terminology &Types of Displays and Fixtures:
 4’x4’ Stack Base – display area in the middle of the main traffic aisle. It is 4’x4’ and about 6” tall, similar to a pallet. Products are
normally stocked from the bottom to the top and have a common retail price point.
 Bunker/Coffin = waist high refrigerated fixture open on top; used in grocery
 Cart rail = the display shelf running parallel or adjacent to the shopping cars. Generally used for displaying Rollback items or COMP
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items but may vary store to store or district to district. Some stores may use this for DSD items or special events.
Clipstrip/tubes = temporary “strip” usually containing 10 items – ideal for cross merchandising
Dump bins a.k.a. Managers Tables = waist high wire fixture (“bin”) open at top, most have an adjustable bottom
Endcap = fixture located at one or both ends of a gondola
Knee boards = area around the deli counter to hold bread
PDQ – acronym coined by one of Wal-Mart ’s executives pertaining to how quickly merchandising can be placed onto the shelves with
the least amount of touches required: “Pretty Darn Quick”.
Saddlebag = fixture on the side of freezer endcaps
Side Counter / Gondola = primary merchandising fixture/ the every day shelf in an aisle
Sidekick = a display rack which hangs on the side of an endcap
Stack base = a short riser (6-8”) used to display boxed/bulk merchandise
Home Store = The section is where WM sells items for the home – ie, linens, curtains, furniture
IMS BACK ROOM PROCESSING INITIATIVE = “Inventory Management System”. This is the “binning” process that Walmart is using to
manage their inventory (although some stores aren’t following it very strictly and sometimes not for batteries).
 Inventory is shipped to the store, checked into the system and binned to a specific location in the back room. The only way to get
inventory out of the back room using IMS is to add the needed items to a pick list and have them un-binned prior to moving them to
the floor. (gone are the days when we could just waltz into the back rooms and get what we needed to stock the fixtures).
 Many stores have started getting around IMS for batteries by checking them in and immediately unbinning them to an area of the
backroom or into the tobacco bullpen so that battery suppliers can just take what they need for fixtures instead of going through the
process of adding to the pick list.
Action Alley/ Speed Aisle – refers to the two main traffic aisles that are in the Wal-Mart stores. The sales area of a store located
immediately after entering.
4 way = a display fixture with 4 sides that can be configured to hold merchandise on shelves or pegs
Action Alley/ Speed Aisle – refers to the two main traffic aisles that are in the Wal-Mart stores. The sales area of a store located
immediately after entering.
Back Alley – main walk way parallel to the outside wall in the back of the store – refer to Store Layout section
Store Layout
There are many variations of store layouts based on size, date built or remodeled and if the store is participating in any corporate “test”. This section is to
provide a basic introduction to departments, locations, and terminology
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Soft lines – Clothing/Fabric-type departments
Grocery – Food Departments – i.e. Dry, Frozen, Dairy, Produce etc.
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Pantry – limited Food Departments in non-Supercenter stores – i.e. Dry, Frozen, Dairy
Hardlines (General Merchandise)– All other departments not covered by Softlines or Grocery/Pantry – i.e. Toys, Electronics, Sporting Goods, Automotive
etc.
Cart Rail or Dare to Compare – the display shelf running parallel or adjacent to the shopping cars. Generally used for displaying Rollback items or
COMP items but may vary store to store or district to district. Some stores may use this for DSD items or special events.
 First premium location for displays due to high traffic impact
Action Alley/ Speed Aisle – refers to the two main traffic aisles that are in the Wal-Mart stores. The sales area of a store located immediately after
entering.
 Closer to the front of the store the higher the impact.
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Example of a Supercenter Store Layout
WAREHOUSE – COOLERS and FREEZERS - OFFICES
LAYAWAY
SHOES
DAIRY
DEPT. DEPT.
21
22
14
DOMESTICS/ CURTAINS/ BEDDING
DEPT. 9
DEPT. 10
SPORTING
GOODS
AUTOMOTIVE
12
DEPT. 6
DEPT. DEPT. DEPT.
24
33
26
INFANTS/ BOYS
TODDLERS
GIRLS
11
PETS
DEPTS. 4/ 13
10
PAPER GOODS/
CHEMICALS
9
PAINT
GARDEN CENTER
DEPT. 17
Hardlines Alley
HARDWARE
DEPTS. 5/6
DEPTS. 27/28
HOME
HOSIERY
DEPTS. 14/ 15
ENTERTAINMENT
HOUSEWARES
DEPTS. DRESSING DEPT.
23
29/30
ROOMS
MENS
LINGERIE
1 HR.
PHOTO
DEPT. 31
DEPT. 7
GENERAL
SEASONAL
ACCESSORIES
DEPT. 32
JEWELRY
DEPT.
34-36
MENS
LADIES &
WOMANS
7
6
DEPT. 3
5
4
DEPT. 3
DEPT. 23
8
CARDS/
STATIONARY
FURNITURE
TOY/ POOL
CHEMICAL
Grocery Alley
DEPT. 11
HOME OFFICE
DEPT. 1
CHIPS/SNACKS
DEPT. 1
MEATS
AUTOMOTIVE CENTER
Back Alley
DEPT. 12
3
2
1
CANDY
Action Alley
DEPT. 16
LAWN &
GARDEN
KEY:
13
Back Grocery Alley
DEPT. 25
FABRIC/ CRAFTS
DEPT.
20
DELI
PRODUCE
DEPTS. 19/44
DEPT. 40
DEPTS. 46/50
PHARMACY
COSMETICS
Indicates Alleys
Samples of Red Line Areas
DEPT.
2
HEALTH
BEAUTY
AIDS
CHECK OUTS/frontend
DELI CAFÉ
VISION
CENTER
PUBLIC
RESTROOMS
CUSTOMER
SERVICES
PORTRAIT
STUDIO
BAKERY