Report No: Meeting Date: 15-013 February 11, 2015 Alameda-Contra Costa Transit District STAFF REPORT TO: Operations Committee AC Transit Board of Directors FROM: David J. Armijo, General Manager SUBJECT: 2014 Federal Transit Administration (FTA) Triennial Review Report BRIEFING ITEM RECOMMENDED ACTION(S): Consider receiving a report regarding the fiscal year 2014 FTA Triennial Review Report. EXECUTIVE SUMMARY: The FTA Triennial Review, covering the period of July 1, 2011 to June 30, 2014, is complete. The review covered 17 topical areas. There were no deficiencies identified by the FTA in 13 ofthese areas. Triennial Review findings were in 4 areas and are summarized below: • Technical - Untimely closeout and inactivity of some grants. contained milestone dates that had slipped and not been updated. Also, some grants • Americans with Disabilities Act- Certain elements of the District' s no-show policy were found to be unreasonable. • Procurement- A procurement of bus fareboxes did not contain all of the required FTA clauses. Also, contract files did not contain documentation of a responsibility of determination . • Drug and Alcohol - The District's Drug and Alcohol policy needed to be updated to reflect all current FTA required elements. BUDGETARY/FISCAL IMPACT: There is no budgetary or fiscal impact associated with this report. BACKGROUND/RATIONALE: The FTA conducts Triennial Reviews of all U.S. transit properties receiving federal funds. The Triennial Review is a comprehensive evaluation of District compliance with FTA requirements governing the use of federal funds. The review covers three fiscal years of activity and is also an assessment of AC Transit grant management practices and program implementation . Once the review is completed, FTA produces a final report identifying areas of deficiency; recommendations for improvement; and required District actions and timelines for 206 Report No. 15-013 Page 2 of 2 implementation. The District has taken the following actions to address findings made in the report: Technical- The Grants Department worked with FTA on a plan to close out the inactive grants identified. Also, a recovery plan for delayed projects along with a procedure showing quarterly progress was provided to FTA. These deficiencies are now closed. Americans with Disabilities Act - A written response was sent to the FTA describing the reason(s) for the current District no-show policy. It is under consideration for acceptance by the regional office. Procurement - Purchasing revised procedures so that all FTA-required third party clauses are included in future procurements and contractor responsibility determinations are conducted prior to contract award. These deficiencies are now closed. Drug and Alcohol - The District policy was modified to include all current FTA required elements and this deficiency has now been satisfactorily closed. ADVANTAGES/DISADVANTAGES: This report does not recommend a course of action with notable advantages disadvantages. ALTERNATIVE ACTIONS: This report does not recommend an action. PRIOR RELEVANT BOARD ACTIONS/POLICIES: There are no prior relevant Board actions/policies associated with this report. ATTACHMENTS: 1: FTA Triennial 2014 Final Report Department Head Approval: Alan Parella, Manager of Internal Audit Reviewed by: James Pachan, Interim Chief Financial Officer Prepared by: Alan Parella, Manager of Internal Audit 207 or SR 15-013 Attachment 1 U.S. Department of Transportation Federal Transit Administration REGION IX Arizona, California, Hawaii, Nevada, Guam American Samoa, Northern Mariana Islands Honorable Greg Harper President ofthe Board of Directors Alameda-Contra Costa Transit District 1600 Franklin Street Oakland, California 94612 201 Mission Street Suile 1650 San Francisco, CA 94105·1839 415-744-3133 415-744-2726 (fax) NOV 0 5 2014 Re: FY 2014 Final Triennial Review Report Dear Mr. Harper: The enclosed final report documents the Federal Transit Administration's (FTA) Triennial Review of the Alameda-Contra Costa Transit District (AC Transit), in Oakland, CA. This review is required by Chapter 53 ofTitle 49, United States Code, Section 5307. Although not an audit, the Triellllial Review is the FTA's assessment of AC Transit's compliance with Federal requirements, determined by examining a sample of gmnt management and program implementation practices. As such, the Triennial Review is not intended as, nor does it constitute a comprehensive and final review of compliance with grant requirements. The Triellllial Review focused on AC Transit's compliance in 17 areas. No deficiencies were fuund with the FTA requirements inl3 areas. Deficiencies were found in four areas: Technical Capacity, Americans with Disabilities Act, Procurement, and Drug and Alcohol Testing Program. AC Transit had no repeat deficiencies fi·om the 2011 Triellllial Review. As part of this year's Trietmial Review of AC Transit, FTA incorporated an Enhanced Review Module (ERM) in the Technical Capacity area. The pmpose of an ERMis to conduct a more comprehensive review of underlying or contributing issues identified during the pre-assessment stage of the Tl'ietmial Review. Deficiencies resulting from this ERM are contained within the Technical Capacity section of the report that follows. Subsequent to the site visit, AC Transit submitted sufficient documentation to address the deficiencies in the Technical Capacity and Procurement areas. These deficiencies are now closed. We greatly appreciate your continued commitment to making public transportation America's mode of choice. Thank you for your personal contribution, cooperation, and assistance during this Triennial Review since we realize that the review has involved effort, time and platming. If you need any technical assistance or have any questions, please do not hesitate to contact Roxana Hernandez at (415) 744-2658 or by email at roxana.hemandez@dot.gov. Sincerely, Enclosure cc: David Armijo, AC Transit d!it[~ 208 FINAL REPORT FY2014 TRIENNIAL REVIEW of the Alameda-Contra Costa Transit District (AC Transit) Oakland, CA Recipient ID: 1632 Performed for U.S. DEPARTMENT OF TRANSPORTATION FEDERAL TRANSIT ADMINISTRATION REGION IX Prepared by: Milligan & Company, LLC Scoping Meeting Date: May 14,2014 Site Visit Dates: September 15-16, 2014 Final Report Date: November 20, 2014 209 Table of Contents I. Executive Summary ................................................................................................................. 1 II. Review Background and Process .............................................................................: ............... 2 1. Background ........................................................................................................................... 2 2. Process ................................................................................................................................. 2 3. Metrics ................................................................................................................................. 2 Ill. Grantee Description ................................................................................................................ 4 IV. Results of the Review ..............................................................................................:............... 7 1. Financial Management and Financial Capacity ......................................................................... 7 2. Tech nica I Capacity ................................................................................................................. 7 Enhanced Review Module ...................................................................................................... 7 3. M ainte na nee ......................................................................................................................... 8 4. Americans with Disabilities Act ...............................................................................:............... 9 5. Title VI .................................................................................................................................. 9 6. Procure men! ....................................................................................................................... 10 7. Disadvantaged Business Enterprise ....................................................................................... 10 8. Leg aI ................................................................................................................................... 10 9. Satisfactory Continuing Control ..............................................................................:............. 11 10. Planning/Program of Projects ............................................................................................... 11 11. Public Comment on Fare Increases and Major Service Reductions .......................................... 11 12. Half Fare ............................................................................................................................. 11 13. Charter Bus ......................................................................................................................... 12 14. School Bus .......................................................................................................................... 12 15. Safety and Security .............................................................................................................. 12 16. Drug Free Workplace and Drug and Alcohol Program ............................................................. 12 17. Equal Employment Opportunity ........................................................................................... 13 V. Summary of Findings ............................................................................................................. 14 I. Attendees ................................................................................................................:............. 16 II. Appendices ............................................................................................................................ 17 210 I. Executive Summary This report documents the Federal Transit Administration's (FTA) Triennial Review of Alameda-Contra Costa Transit District (AC Transit) of Oakland, CA. The review was performed by Milligan & Company, LLC. During the site visit, administrative and statutory requirements were discussed and documents were reviewed. AC Transit's facilities were toured to provide an overview of activities related to FTA-funded projects. The Triennial Review focused on AC Transit's compliance in 17 areas. Deticiencies were found in the areas listed below. Review Area Technical Capacity Code 79 98 Deficiencies Description Inactive grants Excessive delays in project implementation Americans with Disabilities Act (ADA) 316 Insufficient no-show policy Procurement 129 344 Drug-Free Workplace/ Drug and Alcohol Program 28 No FTA clauses Responsibility Determination Deficiencies Drug and alcohol policy lacking required elements As part of this year's Triennial Review of AC Transit, FTA incorporated an Enhanced Review Module (ERM) in the Technical Capacity area. The purpose of an ERM is to conduct a more comprehensive· review of underlying or contributing issues identified during the pre-assessment stage of ,the Triennial Review. Deficiencies resulting from this ERM are contained within the Technical Capacity section of the report that follows. Subsequent to the site visit, AC Transit submitted sufficient documentation to address the deficiencies in the Technical Capacity and Procurement areas. These deficiencies are now closed. 2014 Triennial Review- AC Transit liPage 211 II. Review Background and Process 1. Background The United States Code, Chapter 53 of Title 49, requires the FTA of the United States Department of Transportation (USDOT) to perform reviews and evaluations of Urbanized Area Formula Grant activities at least every three years. This requirement is contained in 49 U.S.C. 5307(1)(2). This review was performed in accordance with FTA procedures (published in FTA Order 9010.1B, April 5, 1993). At least once every three years, the Secretary shall review and evaluate completely the performance of a grantee in carrying out its program, specifically referring to compliance with statutory and administrative requirements. The Triennial Review includes a review of the grantee's compliance in 17 areas. The basic requirements for each of these areas are summarized in Section IV. This report presents the findings from the Triennial Review of AC Transit. The review concentrated on procedures and practices employed during the past three years; however, coverage was extended to earlier periods as needed to assess the policies in place and the management of grants. The specific documents reviewed are referenced in this report and are available at FTA's Regional Office or at the grantee's office. 2. Process The Triennial Review process includes a pre-review assessment, a review scoping meeting with the FTA regional office, and an on-site visit to the grantee's location. The review scoping meeting was conducted with the Region IX Office on May 14, 2014. Necessary files retained by the regional office were sent to the reviewer electronically. A review package was sent to AC Transit advising it of the site visit and indicating information that would be needed and issues that would be discussed. The site visit to AC Transit occurred on September 15-16,2014. The onsite portion of the review began with an entrance conference, at which the purpose of the Triennial Review and the review process were discussed. The remaining time was spent discussing administrative and statutory requirements and reviewing documents. A tour of AC Transit's facilities was conducted to provide an overview of activities related to FTA-funded projects. A sample of maintenance records for FTA-funded vehicles and equipment was also examined during the site visit. Upon completion of the review, a summary of preliminary findings was provided to AC Transit at an exit conference. The individuals participating in the review are listed in Section VI of this report. 3. Metrics The metrics used to evaluate whether a grantee is meeting the requirements for each of the areas reviewed are: • Not Deficient: An area is considered not deficient if, during the review, no findings were noted with the grantee's implementation of the requirements. 2014 Triennial Review- AC Transit 2IPage 212 • Deficient: An area is considered deficient if any of the requirements within the area reviewed were not met. • Not Avolicable: An area can be deemed not applicable if, after an initial assessment, the grantee does not conduct activities for which the requirements of the respective area would be applicable. 2014 Triennial Review- AC Transit 3IPage 213 III. Grantee Description Organization Transit service in Oakland, California and the western portions of Alameda and Contra Costa Counties is provided by AC Transit, a special purpose district created by the California State Legislature. AC Transit directly operates and maintains portions of its fixed-route service and contracts with MY Transportation to provide Dumbarton Express service. ADA complementary paratransit service is provided cooperatively with the Bay Area Rapid Transit District (BART) under a Joint Powers Agreement through East Bay Paratransit (EBP), which contracts for service with area providers. AC Transit serves most of the East Bay west of East Bay hills and offers service to the Transbay Terminal in San Francisco, Foster City, San Mateo, Menlo Park, Palo Alto, and Milpitas. The service area encompasses two districts: District I includes portions of western Contra Costa and Alameda counties, including the cities of Alameda, Albany, Berkeley, El Cerrito, Emeryville, Hayward, Oakland, Piedmont, Richmond, San Leandro, San Pablo and the other major unincorporated areas of Ashland, Castro Valley, El Sobrante, Kensington, North Richmond and San Lorenzo. District 2 includes the cities of Fremont and Newark. The population of AC Transit's service area is approximately I ,425,000 persons. Services AC Transit operates two main types of service: East Bay service and Transbay/Express service. East Bay service is provided with 79 local routes including several commuter routes and destination-based community routes. Transbay service consists of 30 routes that connect various points in the East Bay to San Francisco and the San Mateo peninsula. Service is provided seven days per week. Six local routes operate 24 hours per day. East Bay ADA complementary paratransit is available in the same service area and with the same operating hours as AC Transit and BART. Effective July I, 2014, the basic adult fare for bus service is $2.10 for local service and $4.20 for Transbay service. A reduced fare of$1.05 (local) and $2.10 (Transbay) is offered at all times to elderly (65 years or older), persons with disabilities, and persons with a Medicare card. AC Transit's bus fleet consists of 576 vehicles, including 354 standard 40-foot models, 86 60foot articulated models, 46 45-foot commuter coaches and 90 30-foot feeder buses. AC Transit operates from three divisions: Emeryville, East Oakland, and Hayward; as well as its central maintenance facility in East Oakland. AC Transit's administrative offices are at 1600 Franklin Street in downtown Oakland. Other facilities include the Training and Education Center in Hayward and five Transit Centers at Richmond Parkway, Eastmont Mall, Uptown, Contra Costa College and Ardenwood. 2014 Triennial Review- AC Transit 4JPage 214 Grant Activity Below is a list of AC Transit's open grants at the time of the review. Grant Number Grant Amount Year Executed Description CA-03-0684-02 $970,874 2011 Bus & Bus-Related Equipment CA-03-0798-03 $22,410,000 20Jl Bus Rapid Transit (BRT) Corridor Project CA-04-0023-03 $1,442,100 2010 BRT & Emeryville Transit Center CA-04-0 189-0 I $6,677,074 2012 Fiscal Year (FY) 2010/1 I State of Good Repair (SGR) CA-04-0263-00 $7,500,000 2014 SGR Farebox Replacement CA-37-XJ87-00 $8,361 2014 Lifeline Job Access Reverse Commute (JAR) Funds- FY12 CA-57-0079-00 $200,000 2012 Intra-Vehicle Text Message Signs CA-57-0111-00 $240,000 2014 Mobility Management Marketing CA-58-0005-00 $4,000,000 2010 Demonstration- Hydrogen Refueling Stat.ion CA-77-0003-00 $6,400,000 2010 Photovoltaic Installation CA-88-000 1-00 $6,000,000 2011 FY2010 Transit Investments in Greenhouse Gas and Energy Reduction (TJGGER) Grant CA-90-Y410-00 $20,378,168 2006 FY2006 Formula Grant Application CA-90-Y526-00 $39,023,504 2007 FY2007 Formula Grant Application CA-90-Y613-00 $19,913,211 2008 FY2008 Formula Grant Application CA-90-Y690-00 $34,141,647 2009 FY2009 Formula Grant Application CA-90-2058-00 $16,863,872 2014 FY20 13 Formula Grant Application CA-90-2153-00 $55,290,594 2014 FY20 14 Formula Grant Application CA-95-X021-00 $10,515,624 2014 Line 51 Corridor Project CA-95-X253-00 $1,802,676 2014 Spectrum Ridership CA-95-X335-00 $1,225,539 2014 San Leandro BART Transit Center & East Bay BRT Completed Projects Since the last Triennial Review, AC Transit has completed the following projects: o Replacement of the General Office Building heating ventilation and air conditioning system; o Construction of the Emeryville hydrogen fuel cell bus fueling station; o A computer aided dispatch/automated vehicle location (CAD/AVL) system replacement study; o Replacement of the Division 2 fire alarm panel; and o Installation ofthe Phase I solar panel at the Central Maintenance Facility. 51 Page 2014 Triennial Review- AC Transit 215 Projects Underway The following projects are underway: • East Bay Bus Rapid Transit; • Seminary Division hydrogen fuel cell bus fueling station construction; • Phase II solar panel installation at Division 2; • State of good repair farebox system replacement; • State of good repair elevator rehabilitation district-wide; • State of good repair general office building fayade rehab; • State of good repair Asset Management System; • Line 51 Corridor Delay Reduction Project; • CADI AVL!Radio system replacement; and • Purchase of l 06 buses. Future Projects AC Transit is planning to implement ihe following projects: • Bus purchases (up to 223 buses); • Reopening and rehabilitation of Division 3 facility; and • Various smaller facility rehabilitation projects. 2014 Triennial Review- AC Transit 6JPage 216 IV. Results ofthe Review 1. Financial Management and Financial Capacity Basic Requirement: The grantee must demonstrate the ability to match and manage FTA grant funds, cover cost increases and operating deficits, cover maintenance and operational costs for FTA funded facilities and equipment, as well as conduct and respond to applicable audits. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Financial Management and Financial Capacity. 2. Technical Capacity Basic Requirement: The grantee must be able to implement FTA funded projects in accordance with the grant application, Master Agreement, and all applicable laws and regulations, using sound management practices. Finding: During this Triennial Review of AC Transit, deficiencies resulting from the ERM conducted were found with the FTA requirements for Technical Capacity. Enhanced Review Module Inactive grants/untimely closeouts (79) During the initial assessment of AC Transit's FTA-funded grants, five grants had been inactive for one year or longer. At the time of the site visit, two grants remained inactive. No funds had been drawn on grant CA-03-0684 since August 2012. The funds in this grant were to be used for construction-related activities for AC Transit's BRT project. The BRT project is ongoing and funds drawn from more recent grants have been used to support it. It is recommended that AC Transit spend the balance of funds remaining in this grant before spending funds from newer grants. No funds had been drawn on grant CA-90-Y526 since September 2011. The funds in this grant were to be used for roof replacement on one of AC Transit's facilities. The roof replacement has been completed, but nearly $300,000 remains unspent. It is recommended that AC Transit submit a budget revision to the FTA, which will allow it to spend the balance of funds and close the grant. Excessive delays in project implementation (98) During the site visit, four grants (CA-57-0079, CA-77-0003, CA-90-Y613, and CA-90-Y690) were identified as having milestone dates that had slipped, but had not been updated. Each of these grants had milestone dates that indicated that the grant would be closed prior to the site visit. However, each grant remained open at the time of the site visit and not all funds had been expended. ?I Page 2014 Triennial Review- AC Transit 217 Grant CA-57-0079 funded New Freedom projects. According to AC Transit staff, the grant budget was larger than the scope of the project warranted. The unspent funds will be deobligated and the grant will be closed by December 31, 2014. Grant CA-77-0003 funded the installation of solar panels at two AC Transit facilities. One facility is complete; the second site will be completed within the next month. It is estimated that $150,000 originally designated for force account work will not be spent. These funds will be deobligated and the grant will be closed. Grant CA-90-Y613 funds a hydrogen fueling facility, which is nearly complete. Punch list items are being completed by the contractor and testing of the fueling facility is underway. The balance of funds in this grant will cover retention payments to the contractor during the various stages of testing and acceptance of the facility by AC Transit. The grant will be closed by December 31, 2014. Grant CA-90-Y690 funds the installation of mobile data terminal units on AC Transit buses and the construction of the hydrogen fueling facility also funded by CA-90-Y613. The balance of funds in this grant will cover retention payments to the contractor during the various stages of testing and acceptance of the facility by AC Transit. The grant will be closed by December 31, 2014. Subsequent to the site visit and in response to the deficiency inactive grants/untimely closeouts (79), AC Transit worked with the FTA regional oftice to revise grant budgets so that funds can be expended and drawn down or deobligated and the grants closed. In response to the deficiency excessive delays in project implementation (98), AC Transit also submitted to the FTA regional office a recovery plan for the delayed projects, along with procedures for reporting on progress against the schedule quarterly in the MPRs. The recovery plan provided the FTA with such information as: the current status of each activity line item (ALI) within the grant; a narrative description of problems encountered in project implementation; a detailed discussion of budget and schedule changes; revised estimated completion dates for original estimated completion dates not met; and a detailed explanation of why scheduled milestones or completion dates were not met. Based upon the submitted corrective actions, these deficiencies are now closed. 3. Maintenance Basic Requirement: Grantees and subrecipients must keep federally funded vehicles, equipment and facilities in good operating condition. Grantees and subrecipients must keep ADA accessibility features on all vehicles, equipment and facilities in good operating order. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Maintenance. 2014 Triennial Review- AC Transit BIPage 218 4. Americans with Disabilities Act Basic Requirement: Titles II and III of the Americans with Disabilities Act of 1990 (ADA) provide that no entity shall discriminate against an individual with a disability in connection with the provision of transportation service. The law sets forth specific requirements for vehicle and facility accessibility and the provision of service, including complementary paratransit service. Finding: During this Triennial Review of AC Transit, a deficiency was found with the USDOT requirements for ADA. Insufficient no-show policy (3 I 6) AC Transit's written no-show policy does not take into account frequency of travel prior to suspension. Further, the policy has a basic penalty for no-shows and late cancellations of a 30day suspension of service after six no-shows or late cancellations in a calendar quarter. The policy goes on to state that a continued pattern of no-shows or late cancellations after an original suspension has ended could result in suspension for longer periods. This policy does not meet the reasonableness requirement of 49 CFR 37.125(h). Corrective Actions and Schedules: • For the deficiency, insufficient no-show policy (3I6) perform the following: o By December 19, 2014, submit to the FTA Region IX Civil Rights Officer documentation that AC Transit has immediately ceased all suspensions of paratransit service under the current no-show and late cancellation suspension policy and reinstated service to persons for whom service have been suspended under this policy. o 5. By January 23, 2015, submit to the FTA Region IX Civil Rights Officer revised policies and public information materials for no-shows and suspensions, including templates for no-show notification, suspension and appeal letters relating to noshows, late cancellations, and suspensions. Title VI Basic Requirement: The grantee must ensure that no person shall, on the grounds of race, color, or national origin, be excluded from participating in, or be denied the benefits of, or be subject to discrimination under any program or activity receiving federal financial assistance without regard to whether specific projects or services are federally funded. The grantee must ensure that federally supported transit services and related benefits are distributed in an equitable manner. Note: The 2014 Triennial Review covers a three-year period in which the FTA issued a revised circular for Title VI, which provided more information on how to comply and changed requirements for some grantees with populations over 200,000 persons. As of October I, 2012, grantees must comply with the requirements ofFTA C 4702.1B. The Triennial Review will look at compliance with the requirement ofFTA C 4702.1A for the period prior to October I, 2012, and compliance with the revised circular for activities after this date. 2014 Triennial Review- AC Transit 91Page 219 Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Title VI. 6. Procurement Basic Requirement: Grantees use their own procurement procedures that reflect applicable state and local laws and regulations, provided that the process ensures competitive procurement and the procedures conform to applicable federal law, including 49 CFR Part 18 (specifically Section 18.36) and FTA Circular 4220.1F, "Third Party Contracting Guidance." Finding: During this Triennial Review of AC Transit, deficiencies were found with the FTA requirements for Procurement. No FTA clauses (129) AC Transit's procurement contract for the purchase of bus fareboxes did not include all required FTA clauses. Responsibility determination deficiencies (344) AC Transit contract files did not contain documentation of a responsibility determination. Subsequent to the site visit, AC Transit submitted to the FTA regional office revised procurement procedures that address the inclusion of all FTA required third party contract clauses and a detailed procedure for conducting and documenting contractor responsibility determinations prior to award of a contract. These deficiencies are now closed. 7. Disadvantaged Business Enterprise Basic Requirement: The grantee must comply with 49 CFR Part 26 to ensure nondiscrimination in the award and administration of DOT-assisted contracts. Grantees also must create a level playing field on which DBEs can compete fairly for DOT-assisted contracts. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the USDOT requirements for DBE. 8. Legal Basic Requirement: The grantee must be eligible and authorized under state and local law to request, receive, and dispense FTA funds and to execute and administer FTA funded projects. The authority to take actions and responsibility on behalf of the grantee must be properly delegated and executed. Grantees must comply with Restrictions on Lobbying requirements. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Legal. 10 I Page 2014 Triennial Review- AC Transit 220 9. Satisfactory Continuing Control Basic Requirement: The grantee must ensure that FTA-funded property will remain available to be used for its originally authorized purpose throughout its useful life until disposition. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Satisfactory Continuing Control. 10. Planning/Program of Projects Basic Requirement: The grantee must participate in the transportation planning process in accordance with FTA requirements, MAP-21, and the metropolitan and statewide planning regulations. Grantees must participate in a coordinated public transit-human services transportation planning process that identifies the transportation needs of individuals with disabilities, older adults, and people with low incomes; provides strategies for meeting those local needs; and prioritizes transportation services for funding and implementation. Each recipient of a Section 5307 grant shall develop, publish, afford an opportunity for a public hearing on, and submit for approval, a POP. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Planning/POP. 11. Public Comment on Fare Increases ami. Major Service Reductions Basic Requirement: Section 5307 grantees are expected to have a written, locally developed process for soliciting and considering public comment before raising a fare or carrying out a major transportation service reduction. · Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Public Comment on Fare Increases and Major Service Reductions. 12. Half Fare Basic Requirement: For service supported with Section 5307 assistance, fares charged elderly persons, persons with disabilities or an individual presenting a Medicare card during off peak hours will not be more than one half the peak hour fares. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Half Fare. 2014 Triennial Review- AC Transit 111Page 221 13. Charter Bus Basic Requirement: Grantees are prohibited from using federally funded equipment and facilities to provide charter service if a registered private chatter operator expresses interest in providing the service. Grantees are allowed to operate community based charter services excepted under the regulations. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Charter Bus. 14. School Bus Basic Requirement: Grantees are prohibited from providing exclusive school bus service unless the service qualifies and is approved by the FTA Administrator under an allowable exemption. Federally funded equipment or facilities cannot be used to provide exclusive school bus service. School tripper service that operates and looks like all other regular service is allowed. Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for School Bus. 15. Safety and Security Basic Requirement: As recipients of Section 5307 funds, grantees must annually certify that they are spending at least one percent of such funds for transit security projects or that such expenditures for security systems are not necessary. Finding: During this Trien_nial Review of AC Transit, no deficiencies were found with the FTA requirements for Safety and Security. 16. Drug Free Workplace and Drug and Alcohol Program Basic Requirement: All grantees are required to maintain a drug-free workplace for all employees and to have an ongoing drug-free awareness program. Grantees receiving Section 5307, 5309 or 5311 funds that have safety-sensitive employees must have a drug and alcohol testing program in place for such employees. Finding: During this Triennial Review of AC Transit, a deficiency was found with the FTA requirements for Drug-Free Workplace and Drug and Alcohol Program. Drug and alcohol policy lacking required elements (28) AC Transit's Drug and Alcohol policy has not been updated since 2005 and does not contain all required elements. 2014 Triennial Review- AC Transit 121 Page 222 Corrective Action and Schedule: • For the deficiency, drug and alcohol policy lacking required elements (28) perform the following: o By January 23, 2015, submit to the FTA regional office an amended policy that has been adopted by the governing board and re-communicated to all affected employees. 17. Equal Employment Opportunity Basic Requirement: The grantee must ensure that no person in the United States shall on the grounds of race, color, religion, national origin, sex, age, or disability be excluded from participating in, or denied the benefits of, or be subject to discrimination in employment under any project, program, or activity receiving federal financial assistance under the federal transit laws. (Note: EEOC's regulation only identifies/recognizes religion and not creed as one of the protected groups.) Finding: During this Triennial Review of AC Transit, no deficiencies were found with the FTA requirements for Equal Employment Opportunity (EEO). 2014 Triennial Review- AC Transit 13IPage 223 V. Summary of Findings Review Area 1. Financial Management and Financial Capacity 2. Technical Capacity Deficiency Finding Corrective Action Response Date Date Closed ND D 79: Inactive grants/untimely closeouts Work with the FTA regional office to revise grant budgets so that funds can be expended and drawn down or deobligated and the grants January 23, 2015 October 10,2014 January 23,2015 October 10, 2014 closed. 98: Excessive delay in project implementation Submit to the FTA regional office a recovery plan for the delayed projects and report on progress against the schedule quarterly in the MPRs. The recovery plan shall provide the FTA with such information as the current status of each activity line item (ALI) within the grant, a narrative description of problems encountered in project implementation, a detailed discussion of budget and schedule changes, revised estimated completion dates when original estimated completion dates are not met, and a detailed explanation of why scheduled milestones or completion dates were not met. 3. Maintenance 4. ADA ND D 316: Insufficient no-show policy . 5. Tit1eV1 6. Procurement Submit to the FfA Region IX Civil Rights Officer documentation that AC Transit has immediately ceased all suspensions ofparatransit service under the current no-show and late cancellation suspension policy and reinstated service to persons for whom service have been suspended under this policy. December 19,2014 Submit to the FTA Region IX Civil Rights Officer revised policies and public information materials for noshows and suspensions, including templates for no-show notification, suspension and appeal letters relating to no-shows, late cancellations, and suspensions . January 23, 2015 Submit to the FTA regional office revised procurement procedures that address the inclusion of all FTA required third party contract clauses. January 23, 2015 ND D 129: No FTA clauses 2014 Triennial Review- AC Transit September 29,2014 141 Page 224 Review Area Deficiency Finding 7. DBE ND 8. Legal ND 9. Satisfactory Continuing Control ND 10. Planning! POP ND II. Public Comment on ND Corrective Action Respons.e Date Date Closed September 29,2014 344: Responsibility determination deficiencies Submit to the FTA regional office a detailed procedure for conducting and documenting contractor responsibility determinations prior to award of a contract. January 23,2015 28: Drug and alcohol policy lacking required elements Submit to the FTA regional office an amended policy that has been adopted by the governing board and re-communicated to all affected employees. January 23, 2015 Fare Increase and Major Service Reductions 12. Half Fare ND 13. Charter Bus ND 14. School Bus ND 15. Safety and Security ND 16. Drug-Free Workplace/ Drug and Alcohol Program 17. EEO D ND 2014 Triennial Review- AC Transit lSI Page 225 I. Attendees Name Phone Number Title/Organization E-mail Address ACTransit Alan Parella Chio Saechao Ralph Martini Chris Andrichak Jon Medwin Ben Stupka Claudia White James Pachan Fred Walls Kerry Jackson Salvador Llamas Dave Miller Rick Wrzesinski Lita Jamerson Sherri A. Stokes Internal Audit Manager Internal Auditor Controller Grants Management Procurement & Materials Grants Management Grants Interim CFO I AC Transit Interim Materials Superintendent Protective Services Manager Director of Maintenance Maintenance Superintendent Facilities Maintenance Manager Substance Abuse Program Administrator GM- EEO Compliance Office 510-891-7203 SI0-891-7136 510-891-7144 510-891-4855 SI0-891-5474 5I0-89I-5471 SI0-891-4836 510-891-72I5 510-577-8835 aparello@actransit.org csaechao@actransit.org nnartini@actransit.org candrichak@actransit.org jmedwin@actransit.org bstupka@actransit.org cwhite@actransit.org jpachan@actransit.org fwalls@actransit.org SI0-891-4797 SI0-577-8803 510-577-8887 SI0-577-8810 kjackson@actransit.org sllamas@actransit.org dmiller@actransit.org rwrzesin@actransit.org 5 I 0-89I -4808 Lljamerso@actransit.org 5I0-89I-4848 Sstokes@actransit.org 4I5-744-31I3 bernardo.bustamante@dot.gov 4I5-744-0I 19 Matthew.Butner@dot.dov 415-744-2658 Roxana.hernandez@dot.gov 4 I 5-744-2740 Phiioki.baros@dot.gov 4 I0-404-7443 215-496-9100 585-738-I912 jbuckley@milligancpa.com kszwajkowski@milligancpa.com cwalker@milligancpa.com FTA Region IX Bernardo Bustamante Matthew Butner ~------------- Roxana Hernandez Philoki Baros Reviewers Jim Buckley Kristen Szwajkowski Charles Walker Director, Office of Program Management and Oversight Transportation Program ~~~ialist Transportation Program Specialist Transportation Program Specialist Milligan & Company, LLC Milligan & Company, LLC Milligan & Company, LLC 2014 Triennial Review- AC Transit ---- 161 Page 226 II. Appendices No appendices included in this report. 17[Page 2014 Triennial Review- AC Transit 227