BALLARD POWER SYSTEMS ENGINEERING SERVICES CAPABILITIES JANUARY 2014 WWW.BALLARD.COM You can benefit from Ballard’s expertise and know-how, gained over 25 years of proton exchange membrane fuel cell product development experience. Ballard’s Engineering Services provide a high-value way to accelerate your PEM fuel cell development efforts. Leverage Ballard’s competencies in fuel cell design optimization at every stage of the development process, from “Phase 0” to commercial launch, to address your most pressing fuel cell product challenges. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES COMPREHENSIVE ENGINEERING SERVICES Fuel cell product developers can capitalize on Ballard’s high level of competency in a range of specialized fuel cell activities, with the Ballard team providing tools and technologies for development, optimization, integration and validation of fuel cell components, stacks and systems. Flexible fully-tailored programs, ranging from short term analysis to extensive, multi-year product development projects, provide our customers with exactly the tools required to meet internal targets. A range of Engineering Services (ES) programs are currently underway supporting clients’ efforts in a number of market areas. Global automakers are accessing Ballard’s expertise in the design and manufacture of fuel cells to power next generation vehicles. ES projects are also enabling products for a number of other emerging markets, including aerospace, railway, residential and military applications. Ballard’s fuel cell science, engineering and manufacturing skill sets are unsurpassed in the marketplace. Projects are focused across a range of specialized fuel cell activities. Read on to learn more about each of these offerings… STAGES OF DEVELOPMENT TECHNOLOGY EXPLORATION Reference Systems Applications Engineering Predictive Simulation & Modeling ADVANCED DEVELOPMENT Fuel Cell Testing Services and Test Stations Product Development Failure Diagnosis and Analysis Manufacturing WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES ENGINEERING REFERENCE SYSTEMS Ballard has developed Engineering Reference Systems to help customers get a quick start with system design and system integration activities. These brass board prototype systems are built around Ballard’s air-cooled and liquid-cooled fuel cell stack technologies, and are designed to give customers a starting point for their own system design. Engineering Reference Systems provide a baseline for technology evaluation, and can act as a test platform for ongoing system development, as a customer leverages the system design to begin customization to meet specific application requirements. The systems include a Ballard fuel cell stack, balance of plant components, and controls. Humidification, coolant temperature and flow control, cathode air supply and hydrogen recirculation are included within the system, and are all coordinated by a pre-programmed central controller. These components are assembled and packaged into a frame for ease of use and are arranged to be easily accessible. Along with an operational system, the customer receives significant design information, including an integration manual and operation guide, a P&ID, drawings, and a detailed BOM with manufacturer information. Ballard also provides information and access to the control software, allowing customers to modify the control code as they make changes to the system. Reference systems significantly reduce engineering cycle times by starting with a baseline system that is already operational and can be easily modified. Ballard currently offers two standard reference systems, or can design and build custom systems to meet specific customer requirements. PRODUCT SPECIFICATIONS Fuel cell stack FC velocity 9SSL ™ FC gen 1020ACS ™ Cooling Liquid Air Output voltage 60–110 VDC 42–55 VDC (48 VDC Nominal) Output current 0–300 A 0–70 A Rated net power 15kW 2.8kW Dimensions 1065mm x 660mm x 360mm 610mm x 480mm x 800mm Mass 153kg 105kg Hydrogen consumption 150 slpm at rated power 40 slpm at rated power WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES APPLICATIONS ENGINEERING Ballard’s Applications Engineering team offers a unique knowledge of proton exchange membrane fuel cells to support customers in their system design and integration activities. The team has helped customers successfully integrate fuel cell stacks into thousands of telecom backup systems, forklift trucks and other applications operating around the world. We have also supported the integration of 180 fuel cell buses, and numerous demonstration fuel cell cars. Early in the sales cycle, Applications Engineers provide guidance to customers in determining the best Ballard product to meet specific requirements. After purchase, Applications Engineers support customers through their system design and integration process, offering expertise in the following areas: t &WBMVBUJPOPGUSBEFPGGTBUUIFGVFMDFMMTUBDL and system level t 6OEFSTUBOEJOHPGGVFMDFMMTUBDLBOETZTUFN interfaces and interactions t 5SPVCMFTIPPUJOHJEFOUJGZJOHBOEEJBHOPTJOH problems during the design process t "EWJTJOHPONBUFSJBMTFMFDUJPOBOE compatibility t 4FMFDUJOHBOETPVSDJOHTZTUFNDPNQPOFOUT t *EFOUJGZJOHBQQMJDBCMFDPEFTBOETUBOEBSET and assisting with certification Ballard’s team strives to provide world-class technical support and guidance to ensure satisfaction with our products. Relying on many combined years of fuel cell experience, our Applications Engineering team is available to ensure customer success through the entire integration process. Engineering Services clients leverage a high level of competency at Ballard, across a wide range of specialized fuel cell activities. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES 13&%*$5*7&4*.6-"5*0/"/%.0%&-*/( Ballard has developed a sophisticated in-house modeling capability that can be put to work as an input to the fuel cell product design cycle. The models allow for a much larger range of scenarios to be investigated than possible through in-situ tests, and avoid the need to build and test design iterations, significantly reducing development time. In addition, modeling facilitates better understanding of localized effects that cannot be measured in the context of a full fuel cell stack or system. The use of simulation tools and modeling is core to Ballard fuel cell stack design and system integration activities. Key areas of focus include: t 4UBDL-FWFM.PEFMJOH Stack-level models define the high-level stack design and the stack-tosystem interface requirements to ensure intended functionality. t 1FSGPSNBODF.PEFMJOH Fuel cell performance models are typically used to optimize cell components and geometries, but also offer simulations in various operating scenarios for systems development. Simulation tools and modeling. t 4USVDUVSBM.PEFMJOH 3D finite element analysis (FEA) models are used extensively during the stack design stage to identify potential failure modes that can affect both the performance and durability of the stack. t $PNQVUBUJPOBM'MVJE%ZOBNJDT.PEFMJOH CFD models are used to understand the complex fluid flow mechanisms of the fuel cell stack and provide designers with valuable insights into the behavior of the fluid domains. Data from testing and in-field operation is fed back to Ballard’s simulation models to provide validation and ensure confidence in the modeled results. Through this repetitive feedback, Ballard’s models are refined, and the accuracy and effective range of the models are constantly improved. CASE STUDY: AEROSPACE SITUATION SOLUTION RESULT A leading aircraft manufacturer required an in-depth understanding of the performance of fuel cells across a wide range of aerospace functions, where reliable performance and safety are of the utmost concern. Ballard conducted a comprehensive testing program on our FCvelocity™-9SSL fuel cell stack, utilizing specific and specialized operating conditions outside Ballard’s standard operating protocol. Ballard delivered the test results, along with a mathematical model for future simulations, to the aircraft manufacturer within three months. This allowed the company to successfully pass its technology readiness gate. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES '6&-$&--5&45*/(4&37*$&4"/%5&4545"5*0/4 Ballard’s state-of-the-art test lab sets the industry standard for proton exchange membrane fuel cell development and testing. Access to our world-class test capability and infrastructure translates into lower investment costs for our customers, allowing for the evaluation of a variety of design options in a short amount of time. Tests can be carried out on Ballard products, or test articles provided by the customer. TEST STATIONS Ballard builds many of our own test stations, and we have an internal team dedicated to building and customizing test stations for installation and operation at customer sites. Ballard’s test lab contains more than 60 automated test stations and ten environmental chambers, generating 400,000+ hours of test data annually. Testing capabilities range from components, single cell, and small stack testing, to 180kW test stations for fuel cell module testing. Test stands are capable of simulating duty cycles and pushing the operational boundaries for a range of product applications, through tests including dynamic durability, freeze start, ambient start and system representative testing. Custom advanced diagnostic tests for systems, stacks and components have also been developed. A broad range of tests are available, including: t t t t t t t t t t "DDFMFSBUFETUSFTTUFTUJOHNFBTVSJOHQFSGPSNBODFEFHSBEBUJPOPWFSUJNF "DDFMFSBUFETUBSUVQBOETIVUEPXOUFTUJOH %ZOBNJDMPBEDZDMJOH 1FSGPSNBODFUFTUJOHVOEFSWBSZJOHUFNQFSBUVSFTQSFTTVSFTIVNJEJUZMFWFMT 5FNQFSBUVSFBOEDVSSFOUNBQQJOHBDSPTTBOPQFSBUJOHVOJUDFMM -JRVJEXBUFSEJTUSJCVUJPOJOnPXmFMEEVSJOHGVFMDFMMPQFSBUJPO 3FBMUJNFBOPEFBOEDBUIPEFIBMGDFMMQPUFOUJBMNFBTVSFNFOUT 3BQJEQFSGPSNBODFBOEEVSBCJMJUZFWBMVBUJPOPGDPNQPOFOUT $FMMSFWFSTBMUPMFSBODFCFODINBSLJOH $BUBMZTUCFODINBSLJOHXJUISPUBUJOHEJTLFMFDUSPEF Results are benchmarked against published protocols or evaluated using Ballard’s own internal testing protocols developed over many years of testing experience. Failure analysis is completed on tested components, with raw data and evaluation reports made available to the customer to support future design work. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES 130%6$5%&7&-01.&/5 As the leader in proton exchange membrane fuel cell products, Ballard’s ES group can streamline your product development efforts to help you deliver solutions quickly and efficiently. Assisting customers at every stage of the fuel cell product development process, Ballard offers unparalleled engineering expertise and solutions that work across a broad range of applications. Our world-class design services, test equipment and manufacturing processes accelerate your time to market. Product Development services at Ballard cover a diverse number of activities ranging from the design and manufacture of individual fuel cell components to full stack and system development programs. Our experience with many different catalysts and ink formulations has created in-depth knowledge essential for designing custom electrodes, while our history in developing stack products for a wide variety of applications has granted expertise in executing development programs. Customers can choose to work with Ballard’s existing technologies, from membrane electrode assemblies built to your specifications to stacks configured for your applications, or we can collaborate on the development of a unique concept design. Our design capability and efficiency is enhanced by using proprietary models and unique testing protocols to evaluate and verify designs, shortening the entire product design cycle. During the initial design phases, our knowledgeable engineers partner with your engineering team to provide innovative solutions that best meet your application requirements. As the product moves to production, Ballard can provide manufacturing solutions and access to our international supply chain network. Ballard has the people, products, facilities and technical expertise to serve a broad and diverse customer base, from small design firms to large, global manufacturers. From concept until delivery of the final product to your end customer, Ballard can help you make informed decisions and streamline your product development processes. CASE STUDY: VOLKSWAGEN AG SITUATION Volkswagen approached Ballard for expertise and resources in support of advancing the automaker’s fuel cell automotive research program. SOLUTION In March 2013, the companies signed a 4-year Engineering Services contract (with two 1-year optional extensions) to support the current fleet of Volkswagen HyMotion demonstration cars, as well as design and manufacture next generation fuel cell technology. Ballard engineers are supporting critical areas of fuel cell product design – including the membrane electrode assembly, plate and stack components – along with testing and system integration work. RESULT A collaborative working relationship has quickly developed between the Ballard and Volkswagen teams, permitting rapid progress in support of key program deliverables. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES '"*-63&%*"(/04*4"/%"/"-:4*4 The same robust engineering design principals and analysis tools used by Ballard to identify and resolve failures in our fuel cell stack and system development activities are available to our ES customers. Ballard’s technical expertise allows for a very structured approach to assess the performance of fuel cell stack products. Through the use of problem solving processes, simulation models, diagnostic tools, and accelerated stress tests, significant information can be provided to: t 6OEFSTUBOEUIFGVFMDFMMTUBDL t *EFOUJGZNBKPSQSPCMFNTBOE t 3FDPNNFOEDIBOHFTUIBUNBZDPSSFDUQSPCMFNT These processes focus on the most important aspects of the design to prevent failures and at a basic level involve organizing requirements, reviewing past component failures, brainstorming new failures and assessing what actions can be taken to prevent these failures. With significant experience in developing fuel cell product specifications, Ballard maintains an extensive list of documented failure modes through the use of Failure Modes and Effects Analysis (FMEA) methods and fault trees. These tools have guided the development of many modeling and experimentation techniques, and are aligned with Ballard’s ability to conduct high value experiments to ensure that the engineering effort be focused on solving the correct problems efficiently. Our approach is based on Ford Motor Company’s well-established design process and focuses on early concept risk assessments, parameter-diagrams (p-diagram), FMEA methods and design verification against the FMEA. In addition, Ballard has refined this approach and added various design tools for robustness, improved reliability measures and design verification techniques, including: t 4&.BOEPQUJDBMNJDSPTDPQFJOWFTUJHBUJPO t $BUBMZTUEFHSBEBUJPOBOEDPOUFOUBOBMZTJT t $IFNJDBMBOBMZTJTBOEDPOUBNJOBOU identification t $IBSBDUFSJ[BUJPOPGNBUFSJBMEFHSBEBUJPO Ballard’s world class fuel cell testing lab offers integrated data collection and reporting. Failure analysis results can be provided as raw data, or can be delivered as a full report with detailed analysis. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES ."/6'"$563*/( Delivering thousands of fuel cell products to the marketplace has helped Ballard develop an extensive range of manufacturing technology and experience. At 110,000 square feet, Ballard’s facility in Burnaby, Canada is widely considered to be the world’s largest manufacturing facility in the proton exchange membrane fuel cell industry. Ballard has performed contract manufacturing on behalf of Daimler AG, Ford Motor Company and the Automotive Fuel Cell Cooperation, delivering to the automotive industry’s exceptionally high standards. Ballard can leverage from its existing designs for catalyst coated films, catalyst coated membranes, membrane electrode assemblies, bipolar plates and fuel cell stacks or customize parts according to customer specifications. Quality management systems support advanced automated manufacturing techniques. Ballard maintains a quality management system that integrates environment, health, safety and quality considerations. We have been registered to ISO/TS16949 since 2004, and complies with ISO14001 (environment), and OHSAS IFBMUIBOETBGFUZ TUBOEBSET#BMMBSEJOUFHSBUFT4JY4JHNBBOE-&"/NBOVGBDUVSJOHUPPMTUP achieve systematic improvements in cost, quality, and throughput. Manufacturing systems trace the materials used in the making of our products from supplier to customer. Whether you require Ballard to deliver low quantities of a fuel cell component prototype or mass produce fuel cell stacks, Ballard has the scale to reduce costs and speed your time to market. Fuel cell stacks are assembled at Ballard’s manufacturing facility. WWW.BALLARD.COM PUTTING FUEL CELLS TO WORK ENGINEERING SERVICES #"--"3%4$0.1&5*5*7&"%7"/5"(& Ballard is a recognized leader in proton exchange membrane (PEM) fuel cells. From our headquarters in Burnaby, Canada, we handle the entire engineering cycle for fuel cells. Our stacks are fully designed in-house, including catalyst layer and bipolar plate design. With a long history of fuel cell research and development, Ballard has a strong intellectual property portfolio covering all aspects of design, materials, processes and operating strategies. In addition to the 200 patents and applications that Ballard owns, we also license the rights to over 1,000 other patents and applications owned by companies we have worked with in the past. Aside from registered patents, Ballard has a wealth of fundamental understanding covering all aspects of stack operation, testing protocols, system integration, component design and fuel processing. 130%6$5&/(*/&&3*/( r#VSOBCZ#$$BOBEB r#FOE0364" r$PMMFHF1BSL.%64" r)PCSP%FONBSL ."/6'"$563*/( r#VSOBCZ#$$BOBEB r5JKVBOB.FYJDP Our history of automotive technology development has provided a means for significant improvement in a number of areas of fuel cell performance. During automotive development, Ballard has achieved reduced cost, enhanced reliability, and improved manufacturability. The know-how gained in automotive projects can be seen in the fuel cell stack and system products that Ballard sells commercially today. The quality standards put in place for automotive customers have become a part of Ballard culture, and are applied across all products and processes. Through engagement with Ballard’s Engineering Services, this wealth of knowledge is made available to customers. WWW.BALLARD.COM CONTACT INFORMATION Sales Inquiries &NBJMNBSLFUJOH!CBMMBSEDPN 1IPOF Supply Chain &NBJMTVQQMZDIBJO!CBMMBSEDPN Media Relations &NBJMNFEJB!CBMMBSEDPN Investor Relations &NBJMJOWFTUPST!CBMMBSEDPN 1IPOF WWW.BALLARD.COM