GROUND TRANSPORTATION REGULATIONS
FOR
DETROIT METROPOLITAN WAYNE COUNTY AIRPORT
Effective April 4, 2016
TABLE OF CONTENTS
1. PURPOSE ........................................................................................................................................ 1 2. AUTHORITY TO ESTABLISH THESE REGULATIONS ................................................................. 1 3. AUTHORITY TO ENFORCE THESE REGULATIONS.................................................................... 2 4. CATEGORIES OF GROUND TRANSPORTATION SERVICES ..................................................... 2 5. ADMINISTRATION .......................................................................................................................... 3 6. GENERAL RULES APPLICABLE TO ALL GROUND TRANSPORATION OPERATORS ............. 3 7. RESERVED / PRE-ARRANGED OPERATORS ............................................................................. 4 8. BUS OPERATORS .......................................................................................................................... 7 9. PUBLIC OPERATORS..................................................................................................................... 9 10. CONCESSIONAIRES AND OTHER CONTRACTED OPERATORS ............................................ 11 11. COURTESY SHUTTLE OPERATORS .......................................................................................... 11 12. SPECIAL EVENT SERVICES ........................................................................................................ 11 13. ACCOMMODATION FOR PERSONS WITH DISABILITIES ......................................................... 12 14. COMPLIANCE WITH LAWS, RULES AND REGULATIONS ........................................................ 15 15. AIRPORT CONCESSION DISADVANTAGED BUSINESS ENTERPRISE .................................. 15 16. MISCELLANEOUS......................................................................................................................... 15 17. ISSUANCE OF THESE REGULATIONS ....................................................................................... 16 ATTACHMENTS
ATTACHMENT 1
ATTACHMENT 2
ATTACHMENT 3
ATTACHMENT 4
ATTACHMENT 5
ATTACHMENT 6
ATTACHMENT 7
ATTACHMENT 8
ATTACHMENT 9
ATTACHMENT 10
ATTACHMENT 11
ATTACHMENT 12
RESERVED/PRE-ARRANGED OPERATOR ACCESS COUPON/PERMIT
(EXAMPLE)
BUS OPERATOR ACCESS COUPON/PERMIT (EXAMPLE)
TERMINAL ACCESS BADGE (EXAMPLE)
MCNAMARA TERMINAL GROUND TRANSPORTATION CENTER LAYOUT
MCNAMARA TERMINAL DOMESTIC ARRIVALS DRIVER QUEUING AREA
MCNAMARA TERMINAL INTERNATIONAL ARRIVALS DRIVER QUEUING AREA
NORTH TERMINAL GROUND TRANSPORTATION CENTER LAYOUT
NORTH TERMINAL DOMESTIC/INTERNATIONAL ARRIVALS DRIVER QUEUING
AREAS
STAGING AREAS FOR BUS OPERATORS
MCNAMARA TERMINAL GROUND TRANSPORTATION CENTER LOCATIONS
MCNAMARA TERMINAL DEPARTURES LEVEL CURB LOCATIONS
NORTH TERMINAL GROUND TRANSPORTATION CENTER LOCATIONS
1.
PURPOSE
To establish a set of regulations for individuals and entities providing ground transportation
services (“Ground Transportation Operators”) at Detroit Metropolitan Wayne County Airport (the
“Airport”), under, and as an extension of, those set forth in the Wayne County Airport Authority
Airport Ordinance (the “Airport Ordinance”).
2.
AUTHORITY TO ESTABLISH THESE REGULATIONS
The authority for the Wayne County Airport Authority (the “Airport Authority”) Chief Executive
Officer (“CEO”) to issue these Regulations derives from and is guided by a combination of federal,
state, and local sources of law and regulation. The following statements provide a non-exhaustive
list of statutes and regulations that the CEO has considered in setting forth these regulations.
A. The Michigan Public Airport Authority Act, Public Act 90 – The Michigan Public Airport
Authority Act, Public Act 90 of 2002 (“PA 90”), created the Airport Authority and generally
vested the Airport Authority with exclusive operational jurisdiction of the Airport, and the
authority to lease premises and facilities at the Airport and grant rights and privileges with
respect thereto. Additionally, PA 90 specifically provides the Airport Authority certain
enumerated duties and powers, including the following:
i. “[T]he power and duty of planning, promoting, extending, maintaining, acquiring,
purchasing, constructing, improving, repairing, enlarging, and operating all airports and
airport facilities under the operational jurisdiction of or owned by the authority.” MCL
259.116(1)(c); and
ii. The development of all aspects of the airport facilities, including, (i) “[t]he location of
terminals, hangars, aids to air aviation, parking lots and structures, cargo facilities, and
all other facilities and services necessary to serve passengers and other customers at
the airport; (ii) [s]treet and highway access and egress with the objective of minimizing,
to the extent practicable, traffic congestion on access routes in the vicinity of the
airport.” MCL 259.116(1)(i).
And in order to meet these and other obligations, PA 90 provides the Airport Authority the
authority to adopt and enforce rules, regulations, and ordinances as follows:
i. An authority may adopt and enforce in a court of competent jurisdiction of this state
reasonable rules, regulations, and ordinances for the orderly, safe, efficient, and
sanitary operation and use of airport facilities…under its operational jurisdiction. The
authority may establish civil and criminal penalties for the violation of rules, regulations
and ordinances authorized under this subdivision to the same extent as the local
government that owns the airport.” MCL 259.116(1)(m).
ii. [A]n authority may appoint and vest with police powers airport law enforcement officers,
guards, or police officers under this chapter. The law enforcement officers, guards, or
police officers of the authority shall have the full police powers and the authority of
peace officers within the areas over which the authority has operational jurisdiction,
including, but not limited to, the prevention and detection of crime, the power to
investigate and enforce the laws of this state, rules, regulations, and ordinances issued
by the authority, and, to the extent permitted or required by federal law and regulations,
requirements of federal law and regulations governing airport security. The officers
1
may issue summons, make arrests, and initiate criminal proceedings.”
259.116(1)(p).
MCL
B. The Airport Ordinance – Under Section 6.1 of the Airport Ordinance, “[t]he CEO is
authorized to formulate, propose, and enforce by administrative action, rules and
regulations which are consistent with this Ordinance and which are necessary or useful
for the following purposes …To provide for the safe, orderly, and equitable governance of
Taxicab, Luxury Sedan, Limousine and Ground Transportation services.”
3.
AUTHORITY TO ENFORCE THESE REGULATIONS
Airport Authority employees are hereby authorized to enforce these Regulations, which represent
rules and regulations authorized by Section 6.1 of the Airport Ordinance. Because these
Regulations represent “a rule, order or directive issued pursuant to [the Airport] Ordinance,” any
violation of these Regulations constitutes a misdemeanor offense (Airport Ordinance Section
21.5). This authority is non-exclusive in nature and supplemental to all other enforcement and
regulatory authority vested in the Airport Authority, its CEO, and its employees and agents.
4.
CATEGORIES OF GROUND TRANSPORTATION SERVICES
For purposes of regulating operators that provide ground transportation services at the Airport,
the Airport Authority defines the categories of Ground Transportation Operators as follows:
A.
Reserved/Pre-Arranged Operator – “Reserved/Pre-Arranged Operator” means
any operator using a self-propelled motor vehicle to carry passengers for hire with
a seating capacity of 15 passengers or fewer, including the driver. “Reserved/PreArranged Operator” includes, but is not limited to, the following: limousines, luxury
sedans, taxicabs, and vans. This category is exclusive from Concessionaires or
Other Contracted Operators, which are governed by the contract signed by the
operator and the Airport Authority with respect to the transportation services
B.
Bus Operator – “Bus Operator” means any operator utilizing a self-propelled motor
vehicle used in the carrying of passengers for hire with a seating capacity of 16
passengers or more, including the driver, unless that operator is a Public Operator.
“Bus Operator” includes, but is not limited to, buses operated by public-private
partnerships and buses operated by private entities. Bus Operators can provide
“Charter Service” or “Regularly Scheduled Service:”
a. A bus is providing Charter Service if it is not operating on a regular/fixed or
published schedule. Typically, though not always, trip sales are limited to an
exclusive group or organization, rather than any prospective passenger who
wishes to purchase a trip.
b. A bus is providing Regularly Scheduled Service if it is operating on a
regular/fixed or published schedule. This includes a bus that is providing
additional capacity based on the operator’s regular/fixed or published
schedule. Typically, though not always, any prospective passenger can
purchase a trip on such a bus, and sales are not limited to an exclusive group
or organization.
2
5.
6.
C.
Public Operator – “Public Operator” means either a “municipal corporation” or
“public transportation corporation,” as defined in Intergovernmental Contracts
Between Municipal Corporations, MCL 124.1.
D.
Concessionaire or Other Contracted Operator – “Concessionaire or Other
Contracted Operator” means any concessionaire or other person or entity
operating transportation services with whom or with which the Airport Authority has
a relationship pursuant to a contract signed by the operator and the Airport
Authority with respect to the transportation services.
E.
Courtesy Shuttle Operator – A “Courtesy Shuttle Operator” means the operator of
a transportation service between the Airport and a hotel, parking lot, or other
off-Airport location that does not charge a fee for transportation services.
ADMINISTRATION
A.
The Airport Authority will designate pick-up and drop-off locations for Ground
Transportation Operators at the Airport.
B.
However, and notwithstanding anything in these Regulations to the contrary, when
the Airport Authority and its ground transportation professionals determine that
because of safety, efficiency, or congestion concerns a Ground Transportation
Operator must pick up or drop off at any location because other than the one to
which it most recently has been assigned, the Airport Authority and its
representatives shall have the right, without prior notice, to direct the Ground
Transportation Operator to drop off or pick up passengers at any location or
locations at the Airport which the Airport Authority deems necessary or appropriate
at that time.
C.
Through these Regulations, the CEO hereby delegates to the Airport Authority’s
Landside Department staff operational authority to manage ground transportation
operations and enforce these rules and regulations, supplemental to all authority
already vested in the Landside Department and all other Airport Authority
employees and agents.
GENERAL RULES APPLICABLE TO ALL GROUND TRANSPORATION OPERATORS
A.
Drivers, employees, and agents of a Ground Transportation Operator shall at all
times comply with every lawful direction or order from a police officer or Airport
Authority representative when that officer or representative is guiding, directing,
controlling or regulating traffic on the Airport roads, ramps, service drives, parking
areas, public and private driveways, or other areas of the Airport. Violation of this
provision is a violation of Section 18.3 of the Airport Ordinance and is a
misdemeanor pursuant to Section 22.3 of the Airport Ordinance.
B.
Drivers, employees, and agents of a Ground Transportation Operator shall at all
times comply with every lawful direction or order from a police officer or Airport
Authority representative, regardless of whether this direction or order pertains to
vehicular movement.
C.
Drivers, employees, and agents of a Ground Transportation Operator shall not fail
or refuse to comply with any traffic light, sign, mechanical or electrical signal, or
3
pavement marking unless directed otherwise by a police officer or Airport Authority
representative. Violation of this provision is a violation of Section 18.4 of the Airport
Ordinance and is a misdemeanor pursuant to Section 22.3 of the Airport
Ordinance.
7.
D.
Ground Transportation Operators shall provide professional, competent, and
courteous personnel to perform all transportation services – and activities related
to transportation services – that occur at the Airport, and drivers shall be
experienced, trained, and licensed such that they properly and safely maneuver
into, around, and out of the Airport and the pick-up and drop off locations
designated for such transportation services.
E.
Every Ground Transportation Operator shall maintain insurance in amounts
required by the State of Michigan that covers all operations or activities conducted
by it, its employees, and its agents while at the Airport. It is the sole responsibility
of a Ground Transportation Operator to ensure that it and its drivers and other
agents and employees maintain insurance in required types and amounts.
F.
Each driver must maintain the type of license mandated by the State of Michigan
for the type or types of operations the driver will conduct at the Airport. It is the sole
responsibility of a Ground Transportation Operator to ensure that its drivers and
other agents and employees maintain licenses and certifications as required.
G.
All Ground Transportation Operators must maintain the organizational and
administrative capacity to carry out all their duties and responsibilities under these
Regulations, and all other applicable laws and regulations.
H.
A Ground Transportation Operator may not erect or display any signs, posters or
advertising devices at the Airport without the prior written approval of the CEO, or
his or her designee. Violation of this provision is a violation of Section 6.8 of the
Airport Ordinance and is a misdemeanor.
I.
In accordance with the Airport Ordinance, a Ground Transportation Operator, or
any employee, agent, or representative thereof, may not take still, motion or sound
pictures of or at the Airport for commercial purposes without a permit to do so from
the CEO or his or her designee.
J.
Any driver, manager, owner, or employee of a Ground Transportation Operator
that performs services for the Ground Transportation Operator or the Ground
Transportation Operator’s customers on the Airport at an “on-airport facility” as
defined in 49 CFR 23.3 must possess and display a current and valid airport
identification badge issued by the Airport Authority. If the driver, manager, owner,
or employee does not have a current and valid airport identification badge issued
by the Airport Authority, the Airport Authority may deem such individual as
trespassing or otherwise in violation of any applicable Airport Ordinance provision.
RESERVED / PRE-ARRANGED OPERATORS
A.
Locations – The Airport Authority manages two landside locations for
Reserved/Pre-Arranged Operators – the McNamara Terminal Ground
Transportation
Center
(“GTC”)
and
the
North
Terminal
GTC.
Reserved/Pre-Arranged Operators must pick-up their passengers in a GTC and
4
not at the curb directly outside of a terminal building at the Airport, unless otherwise
provided permission to do so by the CEO.
B.
Operating Fees –
a. Coupons/Permits for operating at the Airport can be purchased by credit/debit
card (Visa, MasterCard, Discover, and American Express only) or company
check/money order. Cash will not be accepted.
b. The vehicle-for-hire access fee is $10.00 per trip. A book of 10 coupons can
be purchased for $100.00.
C.
Hours of Operation for Coupon/Permit Sales – Seven days a week, from 8:00 A.M.
through 10:00 P.M., except for 2:30 through 3:00 P.M.
D.
General Operating Procedures
a. Each driver for a Reserved/Pre-Arranged Operator is required to have a
completed Airport Authority Commercial Vehicle Access Coupon/Permit (See
Attachment 1) for admittance into the vehicle staging lot of a GTC.
b. For flights due to arrive in more than 15 minutes, a representative of the Airport
Authority’s Landside Department will advise the driver when the flight is due to
arrive, and direct the driver to leave the GTC and return not more than 15
minutes before that time. If the flight is due to arrive within 15 minutes, a $10.00
Coupon/Permit fee will be collected if the Reserved/Pre-Arranged Operator
has not pre-purchased a Coupon/Permit and is not cashing in that prepurchased Coupon/Permit.
c. An representative of the Airport Authority’s Landside Department will review
the driver’s completed Coupon/Permit.
d. After review and approval of the driver’s Coupon/Permit, the representative of
the Airport Authority’s Landside Department will include the date and GTC
entry time on the Coupon/Permit, along with badge number.
e. Drivers with an incomplete, invalid, or missing Coupon/Permit are deemed to
be trespassing and will be asked to leave the Airport immediately.
f. All Permits/Coupons must contain the Reserved/Pre-Arranged passenger’s
flight number. The Airport Authority may verify the status of the passenger’s
flight.
g. Drivers requesting terminal access to meet their passenger will be supplied a
terminal access identification pass (see Attachment 3), which must be worn by
the driver at all times. The driver may then proceed to baggage claim or
international arrivals and wait in the appropriate waiting area. The driver will
hold a sign displaying the name of the passenger and/or the passenger’s
company, and assist their passenger(s) upon arrival. If the driver does not need
terminal access, the driver will be directed to wait for their customer the in
vehicle staging lot of the GTC.
h. Drivers in the terminal without a terminal access identification pass are
considered to be soliciting. Airport police may be notified for removal and
potential prosecution of unauthorized drivers.
i. Drivers for Reserved/Pre-Arranged Operators are prohibited from parking in
vehicle chutes designated for concessionaire luxury sedan or metered taxi
services.
5
E.
McNamara Terminal GTC Procedures and Locations
a. To meet a passenger at the McNamara Terminal GTC, the driver must first
check in with a representative of the Airport Authority’s Landside Department
at the booth located in the vehicle staging lot (See Attachment 4).
b. The vehicle staging lot for the McNamara Terminal is located on the fourth level
of the McNamara Terminal parking structure (See Attachment 4).
c. A Reserved/Pre-Arranged Operator’s vehicle is allowed to remain in the
vehicle staging lot for a maximum of 30 minutes.
d. Within the McNamara Terminal baggage claim area, the Airport Authority will
provide a roped off area with a sign designating it as only for drivers for
Reserved/Pre-Arranged Operators, also known as the queuing area.
e. For domestic arrivals, the queuing area will be near Doorway #3 at the baggage
claim level (See Attachment 5).
f. For international arrivals, the queuing area will be located directly outside of
the security door on the international arrivals level (See Attachment 6).
g. The Airport Authority’s Landside Department reserves the right to manage the
size or location of a queuing area based upon expected passenger/customer
arrivals and to accommodate the needs of the traveling public.
h. The Airport Authority may display signs directing the traveling public to the
queuing area, including an overhead sign inside the security area.
i. The Airport Authority may display signs in the GTC on Level 6 and at the
bottom of the escalator on Level 4 directing the traveling public to the vehicle
staging lot.
j. If a Reserved/Pre-Arranged Operator is using a high-top van with a passenger
capacity of 15 or fewer, including the driver, that cannot fit into the vehicle
staging lot due to height constraints, the vehicle may instead pick up its
passengers in the area of the GTC designated for Bus Operator pick-ups, as
shown on Attachment 10. In doing so, Reserved, Pre-Arranged Operators
using high-top vans may check in and redeem Coupons/Permits at the Airport
Authority Landside Department booth next to the Bus Operator pick-up location
when conducting their pick-ups, as shown on Attachment 10. However, if a
Reserved, Pre-Arranged Operator using a high-top van opts to use this
alternate location, it may not dwell and can only occupy the location for as long
as it takes to check in, redeem its coupon, and actively load its passengers.
F.
North Terminal GTC Procedures and Locations
a. To meet a passenger at the North Terminal GTC or in the North Terminal, the
driver must first check in at the Airport Authority Landside Department CheckIn Booth located on Level 1 in the North Terminal GTC’s Reserved/ PreArranged Area (See Attachment 7).
b. The vehicle staging lot for the North Terminal is located on Level 1 of the Big
Blue Parking Structure (See Attachment 7).
c. A Reserved/Pre-Arranged Operator’s vehicle is allowed to remain in the
vehicle staging lot for a maximum of 30 minutes.
d. Within the North Terminal Baggage claim area(s), the Airport Authority
currently provides three 3 roped off area(s) – known as the International
Arrivals, South, and North Queuing areas – with signage designating them as
only for drivers meeting “pre-arranged commercial transportation” (See
Attachment 8).
6
e. The Airport Authority Landside Department reserves the right to manage the
size or location of a queuing area based upon expected passenger/customer
arrivals and to accommodate the needs of the traveling public.
f. The Airport Authority may display signs directing the traveling public to the
queuing area, including an overhead sign inside the security area.
g. To access the Baggage Claim Area(s) from the GTC, drivers must utilize the
pedestrian bridge on Level 4 of the GTC. Drivers are not allowed to cross the
street on Level 1.
G.
On-Site Hotel Procedures and Locations
a. A driver may pick up a passenger outside of the on-site hotel at the McNamara
terminal (identified as the Westin on the effective date of these Regulations)
only if the passenger is a guest of the on-site hotel.
b. To pick up a passenger at the on-site hotel, the driver must first check in with
a representative of the Airport Authority’s Landside Department at the booth
located in the McNamara Terminal GTC vehicle staging lot (See Attachment 4).
c. Drivers must present a completed Airport Authority Coupon/Permit to the
representative of the Airport Authority’s Landside Department prior to the
on-site hotel pick-up. A representative of the Airport Authority’s Landside
Department will time stamp the coupon and return it to the driver. The driver
will then proceed to the on-site hotel.
d. There is no dedicated pick up zone at the Westin entrance. Drivers must stop
at an open curb-side area and may only actively load their vehicle.
e. Drivers must stay with their vehicle at all times with company/customer sign,
assist the passenger with their baggage, and then exit the Airport.
8.
BUS OPERATORS
A.
Locations – The Airport Authority provides three landside locations for Bus
Operators based on the type of operator and the service being performed:
McNamara Terminal GTC, North Terminal GTC, and McNamara Terminal
Departures Level curb.
B.
Operating Fees –
a. Coupons/Permits for operating at the Airport must be purchased by credit/debit
card (Visa, MasterCard, Discover, and American Express only) or company
check/money order. Cash will not be accepted.
b. The vehicle-for-hire access fee is $30.00 per trip for a single coupon, or Bus
Operators can establish a pre-pay account, which allows the operator to add
money to the account at any time, and through which its drivers can purchase
Coupons/Permits. A Permit fee of $30.00 will then be deducted from this
account for each Coupon/Permit purchased by a driver.
C.
Hours of Operation for Coupon/Permit Sales – Seven days a week, from 8:00 A.M.
through 10:00 P.M., except for 2:30 through 3:00 P.M.
7
D.
General Operating Procedures
a. By its voluntary provision of services at the Airport, a Bus Operator is deemed
to acknowledge that the Airport is a bus stop, like at a bus route sign on a post
on the side of the road, and not a bus depot, like Detroit’s Rosa Parks Transit
Center or Ann Arbor’s Blake Transit Center. Consequently, a bus driver may
not take his or her break when the bus stops at the Airport, buses may not
dwell and wait for passengers, and bus drivers shall not take any other actions
that are more typical of those one would take at a bus depot rather than a bus
stop.
b. Drivers are required to have a valid Coupon/Permit for admittance into a GTC.
A representative of the Airport Authority’s Landside Department will review the
driver’s Coupon/Permit for validity and record the Coupon/Permit number.
c. Drivers must place their valid Coupon/Permit in the lower right hand corner of
the windshield on their motor coach. Drivers with an incomplete, invalid, or
missing Coupon/Permit are deemed to be trespassing and will be asked to
leave the Airport immediately.
d. Buses must actively load or unload only. No dwelling or waiting for passengers
will be allowed at a bus pick-up or drop-off location.
e. The Airport Authority (i) desires to avoid scenarios in which a Bus Operator
does not have at least one space available to it at a landside location; (ii) has
determined, in its professional judgment, that a circumstance under which
buses under shared management or ownership occupy two or more spots at a
landside location could result in no spots remaining for other Bus Operators;
(iii) finds that when Bus Operators comply with the Airport Authority’s active
loading and unloading policy the existing landside locations provide sufficient
availability for existing and expected bus services; and (iv) finds that entities
with shared management or ownership are able to stagger bus times, slow
down buses on their way to the Airport, and use other dispatch, operations,
and communications techniques and technologies to keep from having two or
more buses in a GTC or at the McNamara Terminal Departures Level curb at
a time. Consequently, a Bus Operator, and any entity with which it has shared
management or ownership, may not have more than one bus in the McNamara
Terminal GTC, the North Terminal GTC, or the McNamara Terminal
Departures Level curb at any time, without the express written consent of the
Airport Authority, and any bus beyond the one currently occupying the facility
must either circle around or wait at the staging area or areas designated by the
Airport Authority until the first occupying bus departs.
f. The North and South Staging Lots may be used for staging until passengers
are ready for pick up (See Attachment 9).
g. Buses will be asked to relocate to one of the North or South Staging Lots, and
subsequently return, if passengers are not ready to be picked up at a bus
pick-up location.
h. Drivers are not to leave their vehicles to pick up passengers in the terminal or
for any other reason, except to use the direct dial telephone to passenger
assistance services located near the bus pick-up location or to assist with the
active loading or unloading of the vehicle.
8
E.
McNamara Terminal Procedures and Locations
a. After gaining admittance to the GTC, drivers will stop at the Airport Authority
Landside Department booth shown on Attachment 10 upon entering the
McNamara GTC to check-in with the representative of the Airport Authority’s
Landside Department.
b. Passenger Pick-Up Location
i. Regularly Scheduled Service – A bus engaged in Regularly Scheduled
Service shall pick up passengers at either of the two Bus Operator
spots in the GTC, as shown on Attachment 10.
ii. Charter Service – A bus engaged in Charter Service shall pick up
passengers at either of the two Bus Operator spots in the GTC, as
shown on Attachment 10. If a bus engaged in Charter Service is picking
up a group in which every single passenger is a guest of the on-site
hotel, the bus may pick up its passengers on the curb outside of the onsite hotel.
c. Passenger Drop-Off Location
i. Regularly Scheduled Service – A bus engaged in Regularly Scheduled
Service shall drop off passengers at either of the two Bus Operator
spots in the GTC, as shown on Attachment 10.
ii. Charter Service – A bus engaged in Charter Service shall drop off
passengers at either of the two McNamara Terminal Departures Level
curb spots, as shown on Attachment 11.
F.
North Terminal Procedures and Locations
a. Passenger Pick-Up Location
i. Regularly Scheduled Service – A bus engaged in Regularly Scheduled
Service shall pick up passengers at Stall 1 or 2 of the West access drive
of the North Terminal GTC, except for the Suburban Mobility Authority
for Regional Transportation (“SMART”), all as shown on Attachment 12.
ii. Charter Service – A bus engaged in Charter Service shall pick up
passengers at one of the numbered Stalls 2, 3, 8, or 9, of the West
access drive of the North Terminal GTC, as shown on Attachment 12.
b. Passenger Drop-Off Location
i. Regularly Scheduled Service – A bus engaged in Regularly Scheduled
Service shall drop off passengers at Stall 1 or 2 of the West access
drive of the North Terminal GTC, except for SMART, all as shown on
Attachment 12.
ii. Charter Service – A bus engaged in Charter Service shall drop off
passengers at one of the numbered Stalls 2, 3, 8, or 9, of the West
access drive of the North Terminal GTC, as shown on Attachment 12.
9.
PUBLIC OPERATORS
A.
Introduction – The Airport Authority recognizes that Public Operators of ground
transportation are governmental or nonprofit entities that do not derive a profit from
the operation of their ground transportation services, but instead are entities
created or enabled under State law to provide a service of public, rather than
private, benefit. The Airport Authority determines it to be in its best interests to
9
provide favorable treatment to these operators, including a waiver of the industry
standard access fees that it charges to other operators and operations more
private in nature.
The Airport Authority considers its grant of access to a Public Operator to be an
intergovernmental contract under Intergovernmental Contracts Between Municipal
Corporations (MCL 124.1., et seq.). Among other consideration for this
intergovernmental contract, the Public Operator obtains access to the Airport for
its operations and the Airport Authority obtains, through the Public Operator,
another ground transportation operation for its customers.
B.
Eligibility – The Airport Authority will consider a Ground Transportation Operator a
“Public Operator” if it is either a “municipal corporation” or “public transportation
corporation,” as defined in Intergovernmental Contracts Between Municipal
Corporations, MCL 124.1. Under this statute:
a. A “municipal corporation” means a county, charter county, county road
commission, township, charter township, city, village, school district,
intermediate school district, community college district, metropolitan district,
court district, public authority, or drainage district as defined in the drain code
of 1956, Act No. 40 of the Public Acts of 1956, being sections 280.1 to 280.630
of the Michigan Compiled Laws, or any other local governmental authority or
local agency with power to enter into contractual undertakings; and
b. A “public transportation corporation” means a nonprofit corporation organized
pursuant to the nonprofit corporation act, Act No. 162 of the Public Acts of
1982, being sections 450.2101 to 450.3192 of the Michigan Compiled Laws, to
which 1 of the following applies:
i. The primary purpose of the nonprofit corporation is providing public
transportation services.
ii. The nonprofit corporation receives funding from the specialized
services assistance program under section 10e of Act No. 51 of the
Public Acts of 1951, being section 247.660e of the Michigan Compiled
Laws.
C.
Access Fee Waiver – If a Ground Transportation Operator is a Public Operator and
is directly providing services to its passengers with a vehicle that it owns or leases
– and not through a private, for-profit contractor – then it shall be exempt from
paying the standard airport access fee for the type of service it provides.
D.
Paratransit Operations – If the Public Operator is providing paratransit services as
required by the Americans with Disabilities Act of 1990 (the “ADA”), the paratransit
vehicle may pick up or drop off the paratransit eligible passenger(s) and passenger
caregiver(s) at the same locations as privately-owned non-commercial vehicles.
E.
Compliance with Other Regulations – If a Public Operator is providing services
with a vehicle with a seating capacity of 15 passengers or fewer, including the
driver, then it shall follow all regulations relating to Reserved/Pre-Arranged
transportation set forth in Section 7 above. If a Public Operator is providing
services with a vehicle with a seating capacity of 16 passengers or greater,
including the driver, then it shall follow all regulations relating to Bus Operators set
forth in Section 8 above.
10
10.
CONCESSIONAIRES OR OTHER CONTRACTED OPERATORS
The operations of concessionaires and other Ground Transportation Operators with which the
Airport Authority has a contractual relationship pursuant to an agreement signed by the service
operator and the Airport Authority with respect to the transportation services will be governed by
that contract or those contracts, as the case may be, in addition to the Airport Ordinance and all
other applicable federal, state, and local rules, regulations, and statutes.
11.
COURTESY SHUTTLE OPERATORS
Transportation services operating between the Airport and a hotel, parking lot, or other off-Airport
location that do not charge a fee for transportation services shall be subject to the general
requirements set forth in Section 6 of these Regulations, as well as the Airport Ordinance and all
other applicable federal, state, and local rules, regulations, and statutes. A Courtesy Shuttle
Operator may not dwell and shall only actively load and unload. Courtesy Shuttle Operators may
use the spaces shown in Attachments 4 and 7. A Courtesy Shuttle Operator may not operate at
the Airport unless it has paid and is current on the per month, per vehicle access fee.
12.
SPECIAL EVENT SERVICES
A.
At the request of persons or entities that have contracted with a Ground
Transportation Operator to transport a large passenger volume within a defined
period of time, the Airport Authority, may on a case by case basis with these
persons or entities, put a transportation plan in place in order to reduce or eliminate
the congestion which the Airport Authority expects would or could result from such
a service. In exercising its sole and absolute discretion to grant or deny Special
Event Service status, the Airport Authority may consider, among other factors, the
time of year, expected passenger volume for other services, the frequency of and
any gaps in the proposed service, and duration of the event giving rise to the
request.
B.
Eligibility: In order to be granted status as a Special Event Service, the person or
entity seeking such status must provide the following, to the satisfaction of the
Airport Authority’s Landside Department, at least 14 days prior to the service
commencing:
a. Written confirmation that person or entity is contracting directly with a Ground
Transportation Operator to provide the service and that the vehicles will be
used exclusively for the event’s attendees, chaperones, etc. Specifically within
this confirmation, the person or entity must confirm that members of the general
public will not be sharing the vehicles with the attendees, chaperones, etc.
b. A copy of the entire contract – including addenda, work or task orders, and any
other documents created for or under the contract – between the person or
entity seeking Special Event Service status and the Ground Transportation
11
Operator that sets forth the trip times and number of trips contracted for. As
the Airport Authority has in the past granted special event status to persons or
entities which operated fewer actual vehicle trips than represented to the
Airport Authority in seeking Special Event Service status, the contract and
resultant firm times and number of trips is necessary for Airport Authority
ground transportation staff to plan ahead from an operational perspective.
c. Written confirmation that the vehicles will have a placard in the window, along
with a Coupon/Permit in the lower right area of the windshield for pick-ups,
identifying each vehicle as affiliated with the special event.
C.
13.
The Airport Authority reserves the right to deny or revoke Special Event Service
status if: (i) the person or entity seeking, or which sought, such status is not
complying with these Regulations, (ii) a Ground Transportation Operator hired by
the person or entity is not complying with these Regulations, or (iii) the actual
nature of the service does not match what the person or entity seeking Special
Event Service status represented when it sought that treatment.
ACCOMMODATION FOR PERSONS WITH DISABILITIES
A.
All Ground Transportation Operators must at all times operate their services at the
Airport in compliance with the ADA, the Rehabilitation Act of 1973, and any other
statutes or regulations relating to persons with disabilities.
B.
These accommodations are not intended to and do not segregate people with
disabilities, but instead serve to offer additional options for persons with disabilities
upon request beyond the standard, accessible spaces used by Ground
Transportation Operators that are available to all ground transportation
passengers.
C.
These accommodations do not require persons with disabilities to use them. They
represent additional accommodations available for persons who may request
them, just like any other service or auxiliary aid. And just as persons with
disabilities may choose to utilize or not utilize the services providing wheelchair
and mobility assistance available at the Airport, so too can persons with disabilities
choose to utilize or not utilize these ground transportation accommodations.
D.
As a general matter, the Airport ensures that its facilities are accessible for
passengers of all Ground Transportation Operators. The Airport Authority
recognizes, however, that it and Ground Transportation Operators should develop
procedures to accommodate requests from individuals with disabilities that may
necessitate a reasonable modification to the pick-up and drop-off policy for the
standard locations set by the Airport Authority above. Consequently, all Ground
Transportation Operators must, upon request for accommodation from an
individual with a disability, modify its service to provide an additional pick-up or
drop-off option as follows:
a. McNamara Terminal Drop-offs – When the vehicle enters the Airport, the driver
should announce the following to his or her passengers: “Passengers with a
disability or needing extra time or assistance may remain onboard with their
12
travel companions and be dropped off closer to the terminal.” Then, the Ground
Transportation Operator must first complete its passenger drop-off at its
standard location for all passengers other than the individual with a disability
who has requested this accommodation, after which the Ground
Transportation Operator must drop off the individual with a disability who has
made such a request (and any of his/her traveling companions and caregivers)
at the McNamara Terminal Departures Level curb, as shown on Attachment
11. If the Ground Transportation Operator has passengers remaining in its
vehicle to be dropped off at the North Terminal, the person(s) requesting the
accommodation should be dropped off at the McNamara Terminal Departures
Level curb before the Ground Transportation Operator proceeds to the North
Terminal. Note: if a Ground Transportation Operator is already authorized to
drop off on the McNamara Terminal curb – as is the case with taxi cabs, luxury
sedans, and paratransit vehicles, among others – the Ground Transportation
Operator may also drop off anywhere at which it is already authorized.
b. McNamara Terminal Pick-ups - The Ground Transportation Operator must pick
up an individual with a disability who makes a request for accommodatin as to
his or her pick-up location (and any of his/her traveling companions and
caregivers) outside of Door 402 of the McNamara Terminal GTC, as shown on
Attachment 10.
i. If the location outside of Door 402 is South of the Ground
Transportation Operator’s standard pick-up location, the Ground
Transportation Operator must first complete its passenger pick-up at its
standard location for all passengers other than the individual with a
disability who has requested a reasonable accommodation, and then
proceed to the Door 402 location only to pick up the individual with a
disability who has requested such accommodation (and any traveling
companions and caregivers).
ii. If the location outside of Door 402 is North of the Ground Transportation
Operator’s standard pick-up location, the Ground Transportation
Operator must only pick up the individual with a disability who has
requested such accommodation (and any traveling companion(s) and
caregiver(s)) at this location, and then proceed to the Ground
Transportation Operator’s standard pick-up location.
c. North Terminal Drop-offs - When the vehicle enters the Airport, the driver
should announce the following to his or her passengers: “Passengers with a
disability or needing extra time or assistance may remain onboard with their
travel companions and be dropped off closer to the terminal.” Then, the Ground
Transportation Operator must first complete its passenger drop-off at its
standard location for any and all passengers other than the individual with a
disability who has requested this accommodation, after which the Ground
Transportation Operator must drop off the individual with a disability who has
made such a request (and any of his/her traveling companions and caregivers)
at North Terminal GTC Stall 5, as shown on Attachment 12. However, if the
Ground Transportation Operator is utilizing North Terminal GTC Stall 6, 7, 8,
or 9 for its standard drop-off location during this trip, then it should conduct the
drop-off at North Terminal GTC Stall 5 first, if a passenger has so requested.
If the Ground Transportation Operator has passengers remaining in its vehicle
to be dropped off at the McNamara Terminal, the person(s) requesting the
accommodation should be dropped off at the North Terminal GTC Stall 5
before the Ground Transportation Operator proceeds to the McNamara
13
Terminal. Note: if a Ground Transportation Operator is already authorized to
drop off on the North Terminal curb – as is the case with taxi cabs, luxury
sedans, and paratransit vehicles, among others – the Ground Transportation
Operator may also drop off anywhere at which it is already authorized.
d. North Terminal Pick-ups – The Ground Transportation Operator must first
complete its passenger pick-up at its standard location for any and all
passengers other than the individual with a disability who has requested a
reasonable accommodation, after which the Ground Transportation Operator
must pick up the individual with a disability who has made such a request (and
any of his/her traveling companions and caregivers) at North Terminal GTC
Stall 5, as shown on Attachment 12. However, if the Ground Transportation
Operator is utilizing North Terminal GTC Stall 6, 7, 8, or 9 for its standard
pick-up location during this trip, then it should conduct the drop-off at North
Terminal GTC Stall 5 first, if a passenger has so requested.
Under no circumstance may a Ground Transportation Operator, its employees, or
its agents inquire about or require any person to disclose any medical condition or
disability in connection with the use of these accommodations by an individual with
a disability. If an individual requests accommodation, a Ground Transportation
Operator should presume the individual has a disability and provide the
accommodation.
Any Ground Transportation Operator that does not follow the above
accommodation procedure – by, among other things, failing to provide the
accommodation to an individual with a disability who has requested an
accommodation (or any of his/her traveling companions and caregivers); or by
providing the accommodation to an individual who has not requested an
accommodation – will be in violation of these Regulations and this Section 13.
E.
The Airport Authority takes its obligations to persons with disabilities seriously, and
expects the Ground Transportation Operators to which it grants Airport access to
do the same. Failure to comply with this Section 13 is a serious offense and may
result in a misdemeanor citation or revocation of Airport access privileges.
F.
Upon receiving a request for accommodation from an individual with a disability:
a. The Ground Transportation Operator must inform its customer of the
wheelchair and mobility assistance service provided by the airlines and inquire
whether the customer has already arranged for wheelchair or other mobility
assistance services with his or her airline.
b. If the customer has not already arranged for such assistance and wants to
utilize this service, the Ground Transportation Operator must either (i) provide
the customer with the appropriate airline accessibility contact information in
order for the customer to make a request for wheelchair or other mobility
assistance service or (ii) contact the mobility assistance service provider on
the customer’s behalf to arrange for such service.
Ground Transportation Operators are responsible for actively maintaining current
wheelchair or other mobility assistance contact lists for all airlines operating out of
the
Airport.
These
contact
lists
can
be
accessed
at
http://www.metroairport.com/accessibility.aspx.
14
14.
COMPLIANCE WITH LAWS, RULES AND REGULATIONS
All Ground Transportation Operators will comply with any and all rules and regulations adopted
by the Airport Authority with respect to use of the Airport. It will also comply with all applicable
federal and state laws and regulations.
15.
AIRPORT CONCESSION DISADVANTAGED BUSINESS ENTERPRISE
If a Ground Transportation Operator is a for-profit business and uses a booth or a counter or other
“on-airport facility” that renders it “located on the airport” under 49 CFR 23.3, then the Ground
Transportation Operator is providing a “concession” under 49 CFR 23.3 and shall not provide
ground transportation services at the Airport unless it either (i) no longer uses the on-airport facility
that renders it a concessionaire or (ii) enters into a separate concession agreement with the
Airport Authority which complies with 49 CFR 23’s Airport Concession Disadvantaged Business
Enterprise requirements.
16.
MISCELLANEOUS
A.
The Airport Authority reserves its sole and absolute right, based on its professional
judgment, to make adjustments to these Regulations, at any given time, and
without any requirement to give notice to any party, including Ground
Transportation Operators.
B.
Unless otherwise explicitly provided for in these Regulations, the CEO or his or her
designee may take all actions under these Regulations on behalf of the Airport
Authority.
C.
As a condition of access to the Airport, Ground Transportation Operators shall not
be or become in arrears to the Airport Authority upon any contract, debt, or any
other financial obligation to the Airport Authority.
D.
If any Affiliate of a Ground Transportation Operator takes any action, which, if done
by the Ground Transportation Operator itself, would constitute a violation of these
Regulations, the action may likewise be deemed a violation by that Ground
Transportation Operator. "Affiliate" is a parent, subsidiary or other company
controlling, controlled by or in common control with the Ground Transportation
Operator.
E.
The Airport Authority may amend or revise these Regulations at any time, with or
without advance notice to Ground Transportation Operators.
F.
If any part of these Regulations is declared unenforceable or invalid, the remainder
will continue to be valid and enforceable.
15
17.
ISSUANCE OF THESE REGULATIONS
These regulations are hereby issued April 4, 2016, as rules and regulations authorized by Section
6.1 of the Airport Ordinance, and as “a rule, order or directive issued pursuant to [the Airport]
Ordinance” for purposes of Section 21.5 of the Airport Ordinance.
THOMAS J. NAUGHTION
CHIEF EXECUTIVE OFFICER
WAYNE COUNTY AIRPORT AUTHORITY
16
ATTACHMENT 1
RESERVED/PRE-ARRANGED OPERATOR ACCESS COUPON/PERMIT (EXAMPLE)
ATTACHMENT 2
BUS OPERATOR ACCESS COUPON/PERMIT (EXAMPLE)
ATTACHMENT 3
TERMINAL ACCESS BADGE (EXAMPLE)
(Front)
(Rear)
ATTACHMENT 4
MCNAMARA TERMINAL GROUND TRANSPORTATION CENTER LAYOUT
ATTACHMENT 5
MCNAMARA TERMINAL DOMESTIC ARRIVALS DRIVER QUEUING AREA
ATTACHMENT 6
MCNAMARA TERMINAL INTERNATIONAL ARRIVALS DRIVER QUEUING AREA
ATTACHMENT 7
NORTH TERMINAL GROUND TRANSPORTATION CENTER LAYOUT
ATTACHMENT 8
NORTH TERMINAL DOMESTIC/INTERNATIONAL ARRIVALS DRIVER QUEUING AREAS
ATTACHMENT 9
STAGING AREAS FOR BUS OPERATORS
ATTACHMENT 10
MCNAMARA TERMINAL GROUND TRANSPORTATION CENTER LOCATIONS
ATTACHMENT 11
MCNAMARA TERMINAL DEPARTURES LEVEL CURB LOCATIONS
ATTACHMENT 12
NORTH TERMINAL GROUND TRANSPORTATION CENTER LOCATIONS