PATIENT
information
CONTENTS
CARK PARK FACILITIES 13
DATA PROTECTION ACT 3
parking rates
13
SMOKE FREE HOSPITAL POLICY 3
other parking rates
13
HAND HYGIENE POLICY 4
voluntary service
13
WAITING LIST DETAILS 4
TAXI SERVICE 13
ADMISSION DETAILS 5
BUS SERVICE 14
ADMISSION AS A NON-MALTESE CITIZEN 6
CATERING SERVICE 14
OUT-PATIENT SERVICE 7
MEALTIMES 14
ATTENDING FOR ADMISSION 8
CHAPLAINCY SERVICE 14
WHAT TO BRING 9
mass times 15
IMPORTANT NOTE
9
MULTIMEDIA SERVICE 15
DURING ADMISSION 10
EMERGENCY DEPARTMENT 16
PLANNING YOUR DISCHARGE 11
GENERAL GUIDELINES
17
PERSONAL PROPERTY
12
CONTACT NUMBERS AND VISITING HOURS
19
CONCOURSE FACILITIES 12
MAP 28
DATA PROTECTION ACT
HAND HYGIENE POLICY
Mater Dei Hospital embraces its obligation to protect
The Hospital emphasises the importance of hand
individual rights to privacy and confidentiality by adopt-
washing amongst both health care providers, patients
ing best practices in relation to effective handling of
and visitors. The reason being that thorough washing
personal information by applying the principles of the
of hands with soap and water or with alcohol hand rub
Data Protection Act to all personal data held.
helps a great deal in reducing cross-infections. Alco-
Mater Dei Hospital works under the principle of im-
hol rubs are found through the hospital and especially
plied consent for the fair processing and sharing of
in patient areas such as wards and out-patient clinics.
data for the purpose of your treatment and efficient
You are advised to abide by this policy and to encour-
running of Hospital services.
age all the people you meet, to do the same.
SMOKE FREE HOSPITAL POLICY
Smoking inside all hospital buildings and at entrances
WAITING LIST DETAILS
is prohibited. Patients and visitors alike are required
to comply with the No Smoking Policy and it will be
Following assessment by the Clinical Team, patients
strictly enforced by law. Visitors are asked to use the
may be placed on the elective in-patient waiting list
sites dedicated for smoking which are found outside
and prioritized by the team according to their medi-
the building, and to dispose of smoking wastes in the
cal need. If any changes in your details e.g. address,
litter bins provided for this purpose.
telephone / mobile number, occur while you are on the
waiting list, please contact Customer Care on :
Tel. No: 2545 4184
E-mail: customercare.mdh@gov.mt
stating your Identity Number and all any other relevant
information.
3
4
ADMISSION DETAILS
All admissions are arranged by the hospital. You
If you are unable to attend on this date (e.g. due
will receive the admission letter detailing your date
to cold/flu, or personal reasons) please contact the
of admission, ward and consultant. In case of short
ward where you are due to attend as soon as possible
notice appointment, you shall be contacted by
to reschedule. It may be some time before another
telephone.
admission date becomes available.
ADMISSION AS A NON-MALTESE CITIZEN
5
As a non-Maltese citizen you are to present your pass-
If you are an EU Member and reside in Malta you are to
port or any identification document at registration point
produce a valid Certificate of Entitlement issued by the
such as ward, reception or clinic, giving your personal
Entitlement Unit in Malta (E111).
details i.e. temporary address in Malta, permanent ad-
As a Non-Maltese resident you may be eligible for free
dress abroad and name and address of your next of kin.
treatment, in compliance with paragraph 2.1 (a) - (g) of
If you are insured you are to produce your insurance
Legal Notice 201/04 currently in force, subject to pres-
policy and contact your insurance to initialise the claim.
entation of the supporting documentation. However, in
If you are an EU Member you are to produce a valid
the absence of this documentation, you are subject to
European Health Insurance Card (EHIC) issued by your
full payment for services rendered, leaving a deposit
respective country to be eligible for free treatment.
of €100 at registration level.
6
ATTENDING FOR ADMISSION
The main entrance is for drop off and/or pick up only.
This means that the driver will then have to find parking
and meet you in the Main Concourse. Please refer to
hospital map (on page 17) for details.
The receptionist at the main entrance will give you directions to the ward. Once at the ward, please report
to the Nurses’ Station, which is located at the centre
of each ward.
Usually a bed is available for you on arrival, however,
OUTPATIENTS SERVICE
there may be instances where you have to wait for a
bed. There are also very rare occasions where opera-
Consultants and Specialists see patients at the
choose to send it via email to customercare.mdh@gov.mt.
tions are postponed to a later date due to unforeseen
Outpatients Department by appointment. For a new case
The referral letter will then be vetted by the Consultant /
circumstances.
appointment, a referral letter from your family doctor or
Specialist and an appointment is given based on the medical
your local health centre is mandatory. You may bring
need. You will then receive the appointment by post.
or send the referral letter to the Main Reception, Mater
Dei Hospital, Tal-Qroqq, Msida MSD 2090, or you may
7
Remember to follow any pre-admission instructions
you may have been given by your doctor or nurse,
Follow-up appointments are given as required.
such as fasting or medication.
8
WHAT TO BRING
• Admission letter (if any) & ID card
• Any health-related documents (e.g. previous discharge
/ case summary letters, other appointment letters, yellow
/ pink / white medicine cards, private medical notes including x-rays, if any etc.)
• Health Insurance Card (if applicable)
• Nightdresses / pyjamas, toiletries, dressing gown,
slippers, towels, face cloths (if you wish)
• All medication / tablets you are currently taking (you
may be asked to send these home after they have
DURING ADMISSION
been checked)
Accommodation
name badge, with their photograph and title on it. If
• Contact numbers of 2 different next of kin who can be
You will be accommodated in a 6, 4, 2 or 1 bedded
there is ever any doubt, please ask the staff member
available 24 hours a day
room, depending on the availability, and more impor-
to either show you their badge, or explain their role.
tantly on your medical condition.
IMPORTANT NOTE
Please note that you may be transferred to another
Complaints Policy
bed or ward if your medical condition changes, or to
The Hospital operates a complaints policy. In the first
• You are strongly advised to leave jewellery and valu-
accommodate other patients’ medical needs, during
instance please speak to the Doctor or the Nursing Of-
ables at home
your hospitalization. This may happen also during the
ficer responsible for your care if you have any concern
night. Your cooperation is appreciated.
during your hospital stay.
If you feel your complaint has not been resolved,
• You are also advised not to bring large amounts of
money with you and other personal belongings
9
Staff Identity
please contact the Customer Care Office on tele-
As well as the Doctors and Nurses, there will be sev-
phone numbers 2545 4184 or 2545 4286 seven days a
The hospital authorities are not responsible for any
eral other members of staff in your care team. Mater
week between 7.45 am and 7.45 pm or sende-mail on:
valuables, money or other articles you bring with you.
Dei’s Hospital staff members are required to wear a
customercare.mdh@gov.mt
10
Personal Property
Please send home as much personal property as possible in advance.
CONCOURSE FACILITIES
The main Concourse at the Hospital has a number of
facilities for your convenience
Ground Floor
• Customer Care
• Main Reception
• Cafeteria Shop selling newspapers, magazines, toiletries, gifts etc.
• Help Desk for Service Providers
• Public toilets
PLANNING YOUR DISCHARGE
• ATM machines
• Payphones
It is advisable to plan arrangements for discharge in
transferred to the Day Room while your discharge
• Security
advance, for example, arrangements for being col-
arrangements are completed.
• Porters
lected or if required, appropriate care and support for
Once discharged you will receive a Case Summary
• Loans Entrances to wards and out-patients department
convalescence following inpatient admission.
Letter for your family doctor and if required, a prescription, and/or an out-patient appointment.
First Floor
We may ask you to vacate your bed by 10.00am,
Furthermore, at your request you may be issued a sick
• Revenue Section
or earlier, on the date of discharge. You may be
leave certificate.
• Voluntary Services
11
12
CAR PARK FACILITIES
Parking Rates
Patients and visitors should use the underground
First 30 mins
car park (right turn), which provides several parking
From 31 mins to 1 hr
spaces. This car park provides internal access, by lift
or stairs, to the south corridor (i.e. near Outpatients
Department).
Additional surface parking is also located at the back
BUS SERVICE
No charge
It is available to and from the hospital at different times dur-
€ 0.80
ing the day to various destinations. The bus terminus is
From 61 mins to 2 hrs
€ 1.65
located near the University side of the hospital, however
From 121 mins to 3 hrs
€ 2.45
buses also stop at the main entrance of the hospital, near
From 181 mins to 4 hrs
€ 3.25
the Institute of Health Care & Medical School, and Day Care
From 4 hrs to 24 hrs
€ 4.10
Unit. For more information you may call on 2125 0007 / 8 / 9.
From 10 pm to 6 am
€ 0.80
CATERING SERVICE
of the hospital (the University side), but this is restricted to day care patients. Refer to hospital Map (page
OTHER Parking Rates
17) for details.
There are several parking spaces for the disabled in
the underground car park, as well as the surface car
Menus are given out at 8.30 am to order meals for the
Parking for 3 days
€ 7.50
Parking for 30 days
€ 55
Parking for Day Care Unit - 4 hrs
ments, e.g. coeliac, diabetic, low fat, etc.
€2
park in front of the Outpatients Department, Emergency
Department and Day Care Unit.
next day. Please inform staff of special dietary require-
For further information, visit the Pay Station or Phone:
Mealtimes: (approximate)
25456814 / 27001000
Breakfast You must display a disabled driver sticker to park
in these spaces.
VOLUNTARY SERVICE
While in hospital you may meet dedicated volunteers
A private contractor manages car parking on site. Vehicles parked in unauthorized places throughout the
Hospital grounds will be clamped and a release fee of
€35 applies.
Lunch 7.30 am - 8.30 am
11.00 am - 12:00 pm
Supper 5.00 pm - 6.00 pm
Tea / Coffee 8.00 pm - 8.30 pm
who, through their experience gained from different
facets of life, and through their charismatic approach,
add value to the good service delivered by hospital
CHAPLAINCY SERVICE
staff. For further information contact: 2545 4150
A Chaplaincy Service is available to all patients. Please
A towing fee of €105 may apply in certain circum-
TAXI SERVICE
stances. As you can appreciate, this is in the in-
inform a member of staff as to which denomination you
require. A member of the Chaplaincy and Pastoral Care
terest of safety and to improve the flow of traffic
If you require a taxi service, you can ask the reception-
service visits the wards daily to administer confession
around the site.
ists of the main entrance to guide you.
and communion services.
13
14
MULTIMEDIA SERVICE
Both coin and card telephones are available next to
each ward. A television is available in each ward. For
those patients unable to get out of bed, they can use
the bedside services which are provided and managed by a private company. Television, internet and
telephone services are available upon request and
against payment. Head phones must be used at all
MASS TIMES
a low nominal charge.
Day EMERGENCY DEPARTMENT
times and are provided by the service provider against
Time
On arrival in Emergency, patients are registered on
this happens a member of the staff will inform you of
computer. They are then seen by a triage Nurse, who
any increase in waiting times.
Mon - Fri
6.30am, 7.00 am, 12.00 pm
Saturday
6.30am, 7.00 am, 7.00 pm
Package A
€4.00 per day
means that patients are put into categories of urgency
Sundays & Public Holidays 6.30am, 7.15 am, 12.00 pm
Package B
€7.00 per day
and the most seriously ill people are treated first.
Package C
€8.00 per day
Charge Rates
will assess the medical condition of each patient. This
The Hospital Chapel and a Multi-Faith Room are centrally located. Refer to hospital map (page 15) for details.
15
Please understand that on occasions some injuries
For more information you may call on 2770 0000.
Please remember the Emergency Department is for Emergency only!
Do not use it instead of visiting the
health centre or your family doctor .
require more immediate attention than others. When
16
General Guidelines
Mater Dei Hospital endorses zero tolerance policies
Visitors are to consult with the ward staff before bring-
to violence (whether verbal or physical abuse) and to
ing any foods or drinks to the patients.
sexual harassment
Visitors are encouraged not to stay too long near paMater Dei Hospital endorses zero tolerance policies to
tients, and no more than 2 visitors should stay near each
effacement or vandalism to the building or its contents.
patient at any one time. Specialised wards might have
additional restrictions.
Visitors are reminded that the hospital is a non-smoking
area and smoking is only allowed in specially desig-
Patients are encouraged to make use of the day-room
nated places.
to meet their visitors unless this is contraindicated. Too
many visitors at any one time may exhaust the patient
Visitors must be decently dressed and must show re-
being visited and disturb other patients close by.
spect at all times to staff, other patients and their relatives.
Visitors are encouraged to participate in the care of
their relative under the direction of the ward staff.
The official visiting hours of specific wards are as shown
in the accompanying table. Some restrictions may apply
Visitors must not tamper with any patients’ medical
in certain wards or in certain circumstances. It is best to
notes, charts or equipment.
contact the nurse or midwife in charge for further details.
In special circumstances, special arrangements may be
made for visiting outside the stipulated times with the agree-
Visitors should not come if they have any infectious ill-
ment of the nurse or midwife in charge of the ward (e.g. for
ness like colds, flu like symptoms, diarrhoea and / or
terminally ill patients or for patients who depend heavily on
vomiting and / or other “community” illness like chicken-
a relative because of a physical or mental disability).
pox.
Children below the age of 16 are allowed to participate
Children will not be permitted to visit patients in the
Relatives may be asked to leave the ward if the patient
in the daily visiting hours as long as they are accom-
Infectious Diseases Unit or in the Isolation Rooms of
Visitors are encouraged to wash their hands upon
being visited or another patient in the same room re-
panied by an adult. It is not advisable for pre-school
General Wards. They may also not be permitted to visit
arrival near the patients and to wash them again before leaving.
quires medical or nursing intervention or examination.
children to visit hospital due to risk of infections.
critically ill patients.
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18
CONTACT NUMBERS AND VISITING HOURS
General Wards
Cardiac Medical Ward
Observation Ward 1
Medical Ward 1
Contact Numbers: 25454600, 25454601
Contact Numbers: 25453942, 25453945
Contact Numbers: 25456010, 25456011
Medical Assessment Unit 1 (MAU1)
Monday - Sunday
Monday - Sunday
Monday - Sunday
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Charge Nurse.
Cardiac Surgical Ward
Observation Ward 2
Medical Ward 2
Medical Assessment Unit 2 (MAU2)
Contact Numbers: 25455480, 25455481, 25455482
Contact Numbers: 25454036, 25454029, 25454065
Contact Numbers: 25456020, 25456021
Monday - Sunday
Monday - Sunday
Monday - Sunday
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Charge Nurse.
Charge Nurse.
Medical Assessment Unit 3 (MAU3)
Gynae Ward
Medical Investigation and Treatment Unit (MITU)
Medical Ward 3
Contact Numbers: 25454017, 25454020
Contact Numbers: 25455110, 25455111
Contact Numbers: 25456000, 25456002
Contact Numbers: 25456030, 25456031
Monday - Sunday
Monday - Sunday
Monday - Sunday
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Charge Nurse.
Charge Nurse.
Charge Nurse.
19
20
Neuro Medical Ward
Orthopaedic Ward 1
Contact Numbers: 25456040, 25456041
Medical Ward 7
Contact Numbers: 25456220, 25456221
Contact Numbers: 25455230, 25455237
Monday - Sunday
Contact Numbers: 25454019, 25454024, 25454025
Monday - Sunday
Monday - Sunday
11:30 - 13:00
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Neuro Surgical Ward
Orthopaedic Ward 2
Medical Ward 4
Charge Nurse.
Medical Ward 5
Contact Numbers: 25456050, 25456051
Medical Ward 8
Contact Numbers: 25456210, 25456211
Contact Numbers: 25455220, 25455227
Monday - Sunday
Monday - Sunday
Monday - Sunday
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Charge Nurse.
Charge Nurse.
Medical Ward 6
Medical Ward 9
Ophthalmic Ward
Orthopaedic Ward 3
Contact Numbers: 25456060, 25456061
Contact Numbers: 25453956, 25453957, 25453958
Contact Numbers: 25455020, 25455021
Contact Numbers: 25455210, 25455217
Monday - Sunday
Monday - Sunday
Monday - Sunday
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Charge Nurse.
Charge Nurse.
21
22
Surgical Assessment Unit (SAU)
Urology Ward 2
Contact Numbers: 25454011, 25454012, 25454013
Contact Numbers: 25457090, 25457091, 25457092
Monday - Sunday
Surgical Ward 1
Surgical Ward 4
Monday - Sunday
11:30 - 13:00
Contact Numbers: 25457010, 25457011
Contact Numbers: 25457040, 25457041
11:30 - 13:00
15:00 - 20:00
Monday - Sunday
Monday - Sunday
15:00 - 20:00
Two visitors are allowed to visit the patient at any
11:30 - 13:00
11:30 - 13:00
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
15:00 - 20:00
15:00 - 20:00
one time unless special permission is granted by the
Charge Nurse.
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
Charge Nurse.
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Surgical Ward 2
Surgical Ward 5
Monday - Sunday
Ear, Nose & Throat (ENT)
Contact Numbers: 25457020, 25457021
Contact Numbers: 25457050, 25457051
11:30 - 13:00
Contact Numbers: 25455010, 25455011
Monday - Sunday
Monday - Sunday
15:00 - 20:00
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
15:00 - 20:00
15:00 - 20:00
Two visitors are allowed to visit the patient at any
15:00 - 20:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
Charge Nurse.
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
Surgical Ward 3
Urology Ward 1
Unit. Pregnant women who choose to enter the unit
Cardiac Critical Care Unit (CCU)
Contact Numbers: 25457030, 25457031
Contact Numbers: 25457080, 25457081
would be solely responsible.
Contact Numbers: 25454690, 25454691
Monday - Sunday
Monday - Sunday
11:30 - 13:00
11:30 - 13:00
Children under the age of 16 are not allowed in the
11:30 - 12:30
15:00 - 20:00
15:00 - 20:00
patients’ rooms unless special permission is granted
16:30 - 18:00
Two visitors are allowed to visit the patient at any
Two visitors are allowed to visit the patient at any
by the Charge Nurse. If patient does not impose any
Two visitors are allowed to visit the patient at any
one time unless special permission is granted by the
one time unless special permission is granted by the
risks on children, children can visit their relatives in the
one time unless special permission is granted by the
Charge Nurse.
Charge Nurse.
waiting room of IDU.
Charge Nurse.
Infectious Diseases Unit (IDU)
Specialized Wards
Contact Numbers: 25456056, 25456059
11:30 - 13:00
Charge Nurse.
Pregnant women are advised not to visit patients in this
23
Monday - Sunday
24
Intensive Therapy Unit (ITU)
13:00 - 18:30
Contact Numbers: 25455421, 25455422
19:30 - 06:30
16:00 - 20:00
Monday - Sunday
Both parents/guardians are allowed to stay with the
Another
11:30 - 12:00
patient.
guardians of patient) are allowed to visit the patient at
17:00 - 18:00
Wednesday & Sunday
any one time unless special permission is granted by
Two visitors are allowed to visit the patient at any
16:30 - 17:00
the Charge Nurse.
one time unless special permission is granted by the
Another
Charge Nurse.
patient) are allowed to visit the patient at any one time
Obstetric Ward 3
Monday - Sunday
unless special permission is granted by the Charge Nurse.
Contact Numbers: 25455100, 25455101
08:00 - 20:00
Monday - Sunday
Both parents/guardians are allowed to stay with the
two
unless special permission is granted by the Charge Nurse.
visitors
(excluding
husband/partner/
ONE parent/guardian is allowed to sleep with the patient.
Wonderland
two visitors (excluding the parents/guardians of
Cardiac Intensive Care Unit (CICU)
20:00 - 08:00
Contact Numbers: 25454911, 25454916, 25454917
Contact Numbers: 25454620, 25454621
Obstetric Ward 1
10:00 - 20:00
patient.
Monday - Sunday
Contact Numbers: 25455140, 25455141
Husbands/Partners/Guardians of patient ONLY allowed
16:00 - 17:30
10:30 - 11:00
Monday - Sunday
to stay with the patient.
Another two visitors (excluding parents/guardians of
17:00 - 18:00
10:00 - 20:00
16:00 - 20:00
patient) are allowed to visit the patient at any one time
Two visitors are allowed to visit the patient at any
Husbands/Partners/Guardians of patient ONLY allowed
Another two visitors
one time unless special permission is granted by the
to stay with the patient.
guardians of patient) are allowed to visit the patient
20:00 - 08:00
Charge Nurse.
16:00 - 20:00
at any one time unless special permission is granted
ONE parent/guardian is allowed to sleep with the patient.
Another two visitors
(excluding husband/partner/
unless special permission is granted by the Charge Nurse.
(excluding husband/partner/
by the Charge Nurse. Partners, husbands or guardians
Plastic Surgery / Burn Unit (PSBU)
guardians of patient) are allowed to visit the patient
ONLY can stay during the night if permission is granted
Disneyland
Contact Numbers: 25457070, 25457071
at any one time unless special permission is granted
by the Midwifery Officer or her deputy.
Contact Numbers: 25454920, 25454921
Monday - Sunday
by the Charge Nurse. Partners, husbands or guardians
11:30 - 12:30
ONLY can stay during the night if permission is granted
Fairyland
08:00 - 20:00
17:00 - 18:00
by the Midwifery Officer or her deputy.
Contact Numbers: 25454930, 25454931
Both parents/guardians are allowed to stay with the
Monday - Sunday
Monday - Sunday
patient.
one time unless special permission is granted by the
Obstetric Ward 2
08:00 - 20:00
16:00 - 17:30
Charge Nurse.
Contact Numbers: 25455153 / 24455162
Both parents/guardians are allowed to stay with the
Another two visitors (excluding parents/guardians of
Monday - Sunday
patient.
patient) are allowed to visit the patient at any one time
Neonatal & Paediatrics Intensive Care Unit (NPICU)
10:00 - 20:00
16:00 - 17:30
unless special permission is granted by the Charge Nurse.
Contact Numbers: 25455450, 25455451
Husbands/Partner/Guardians of patient ONLY allowed
Another two visitors (excluding parents/guardians of
20:00 - 08:00
Monday, Tuesday, Thursday, Friday and Saturday
to stay with the patient.
patient) are allowed to visit the patient at any one time
ONE parent/guardian is allowed to sleep with the patient.
Two visitors are allowed to visit the patient at any
25
26
MAP
BROWN BLOCKS
RED BLOCKS
LEVEL -1
Intensive Therapy Unit
LEVEL -2
Observation Ward 2
LEVEL -1
LEVEL 0
Cardiac Critical Care Unit
Cardiac Intensive Care Unit
LEVEL 0 Cardiac Medical Ward
LEVEL 1 M.A.U. Ward 3
Medical Ward 1
Medical Ward 7
Medical Ward 3
YELLOW BLOCKS
Psychiatric Unit
LEVEL -1
Cardiac Catheterisation Lab
Medical Admission Unit 4
LEVEL 0
Medical Ward 6
LEVEL 2
Infectious Diseases Unit
LEVEL 1
Surgical Ward 1
Medical Ward 2
LEVEL 2
Neuro - Surgical Ward
LEVEL 3 Medical Investigations & Treatment Unit
Neuro - Medical Ward
Surgical Ward 2
LEVEL 3 BLUE BLOCKS
LEVEL -1
LEVEL 0
LEVEL 1
Obstetrics Ward 3
Plastic Surgery and Burns Unit
GREEN BLOCKS
LEVEL 0
Obstetrics Ward 1
Paediatrics Day Care
Obstetrics Ward 2
Disneyland
Medical Ward 8
LEVEL 2
LEVEL 1
ENT Ward
LEVEL 2
Gynae Ward
Fairyland
Urology Ward 2
ADMINISTRATION
CAR PARK
STAFF ON CALL
UNIVERSITY
Mortuary
Laboratory
UTILITY
ONCOLOGY
27
Orthopaedics Ward 3
Urology Ward 1
LEVEL 3
Urology Outreach
Sleep Lab
LEVEL 3
Surgical Ward 5
Surgical Ward 3
Surgical Ward 4
Pre-Admission Urology Unit
department
Delivery Suite
Neonatal & Paediatrics Intensive Care Unit
Wonderland
Outpatient
Orthopaedics Ward 1
Orthopaedics Ward 2
Day Care Unit
Endoscopy
EDUCATIONAL
S.A.U.
Cardiac Surgical Ward
Medical Ward 5
Chapel
A&E Department
Observation Ward 1
Disch. Lounge
Medical Ward 4
Main ENTRANCE
Hyperbaric Unit
ORANGE BLOCKS
LEVEL 0
Medical Assessment Unit 1
Medical Assessment Unit 2
Ophthalmology Ward
28
31
32
33