Applying Lean in a Military Environment Major Pat Burns REME MSc CEng MIET SO2 Engineering Standards (Plans) HQ Director Electrical and Mechanical Engineering (Army) Agenda • • • • • • Background Lean in REME Examples Achievements Challenges Next steps HQ DEME(A) Supporting Equipment Capability in the Army REME’s Mission “To Keep Operationally Fit Equipment in the hands of the User” “Keeping the punch in the Army’s Fist” FM The Viscount Montgomery of Alamein On Operations In Barracks REME Deployed (As at 1 Feb 08) Germany Balkans Georgia NI Afghanistan Nepal Gibraltar Cyprus Iraq Kuwait Oman Brunei SierraLeone Congo Falklands Garrisons Military Assistance Operations Background - E2E Lean Pilots DMB Jul 03: “The tools and techniques of lean process design are to be applied to the End-to-End logistics support chain” • • • • • Rotary Depth Pilot Study – Lynx Depth Lean depth support for Rotary Wing on-aircraft support at 7 Bn REME Effect Demonstrated potential to reduce manhours required by 21-39% 16 aircraft liberated for front line • • • • • • Land Depth Pilot Study - Warrior Lean Warrior Depth Maintenance at ABRO Effect 45 Warriors returned to the Field Army £1.5m saved on Materiel 15-20% savings on labour demonstrated Land Rebalancing Objective • Reconfigure logistic support to meet better the needs of expeditionary operations Activities • Introduction of PEPs • Rebalance unit and formation ES and supply assets • Apply Lean techniques to 1st/ 2nd Line ES processes Areas Where Lean can be Applied to Equipment Support Lean Characteristics LONG TERM SUSTAINMENT 10 – 15 Years (4 – 6 months) (1 – 4 months) Modification & Upgrade Programmes √ MEDIUM TERM SUSTAINMENT BATUS Winter Refurb Programme √ Operational Roulemont 2 – 3 days Highly Unpredictable – one off repair 6 – 8 Hours (2 Hours) INTER-MISSION EFFECT Pause Between Tactical Engagements √ IN-MISSION EFFECT During Tactical Engagements √ Military (12 – 24 Hrs) Civ/Mil Annual Base Overhaul √ Civilian Input, Output & Processes Predictable & Standardised Freq/(Depth) Why Implement Lean? • DEME(A) Development Agenda • Force Multiplier – Proven Effectiveness – Applicable at all levels • Training – Focused Training Opportunities – Known work content linked to competence – Real engineering opportunities for problem solving • Efficiency – – – – – Improved processes = Increased Productivity Reduced throughput time Improved quality Spares (less usage, better forecasting, link to PEPS) Reduced inventory levels (eventually) } Lean Implementation in REME End state: Lean thinking is used routinely throughout REME to maximise operational effect and improve the performance and quality of life of REME people • • • • • Year 1 - Experimentation Year 2 - Implementation Year 3 - Consolidation Year 4 - Adjust Year 5 - Sustainment Current Position Lean Implementation Plan HQ DEME(A)’s Implementation Plan enables a small team to deliver lean against 4 key lines of development. Lean Implementation Team Policy HQ DEME(A): SO2 Eng Stds - Maj Pat Burns (94251 2622) Training REME Arms School: SO2 Lean - Maj Dave Burgess WO Lean – WO2 (AQMS) Proctor (94251 2519) Lean Activities Information Implementation …. The Challenge L E A N Lean Principles Lean Techniques: • Flow Lines • Pit-stop Lean Tools: • Waste Awareness Tools • Workplace Organisation • Visual Management Flow Lines From this (spec repair): •Inspection intensive •Unknown resource bill •Inefficient •Frustrating 3 Stores 2 Demand 4 1 Inspection Repair Work Element 2 Repair 5 To this (continuous flow): Work Element 1 Inspect Work Element 3 •Demand driven •More efficient •Known repair depth •Training •Known resource requirements •No in inspection Dispatch Men & Stores Men & Stores Men & Stores Example 1 - BATUS Wksp CRARRV Refurb VSA Visible Senior Commitment - brief to Command Team SO1 G1/G4 QM Tech OC Wksp OC 105 Sqn RLC Example 2 - Preparing DROPS for WFM Storage Task: Prepare 101 Log Bde’s DROPS vehicles (91) for storage in TFSU Ashchurch by 4 Aug 06 and the remainder of 3 Div’s DROPS by 24 Sep 06. Solution: 4 Bays x 4hr Takt = 16 hrs TRT 2 lines, 14 men per line, 8 hrs prod per day = 4 vehs per day Preparing DROPS for WFM Storage …. Automatic replen of lineside spares buffer Lineside spares buffer & STTE Example 3 - WR Inter-Mission Rehab Using Pit Stop • • • • • Think World Rally Car Highly trained people Specified tasks Right tools Right spares ALL IN ONE PLACE …. CONCURRENT ACTIVITY Analysis Trade Task •Rarden Armourer •Gunners seat 1 30 •Commanders seat 1 30 •Hatches 1 30 •Turret external 1 30 •Firing circuit 1 15 45 2 15 •Commanders Raven sight 1 •Turret periscope No. 30 1 •Drivers ay Peri AV No.44 1 15 •Drivers Night Peri II L7AI 1 15 •Gunners Raven sight 1 •Drivers hatch 1 •Section periscope No. 30 1 •Rear door vision block 1 30 30 15 30 15 60 2 •Front of vehicle VM 45 2 •Traverse Tech Elec Estimated repair time (mins) Manpower requirement •Sides of vehicle 75 3 •Rear of vehicles internal 45 2 45 •Drivers compartment 1 •Top of vehicles 1 30 •Front of vehicle •Rear of vehicle external 1 30 1 30 Work Balancing – Bay 1 Ser Time mins (a) (b) 1 CREW 2 VM 3 4 VM VM 1515 (c) 30 (d) 45 (e) Running Gear / Towing Bollards/ Track Guards Check Comd Emergency Stop Operation then Remove Pack / SG Check/Hull Compartment check Running Gear incl Top Rollers/ Towing Bollards 60 (f) 75 (g) 90 (h) Remove Drivers seat Top up eng/fan/trans oil Drain Eng / Trans Oil Change Oil / Fuel / Trans Filters Check Mortar Hatch Seal and hold open device Renew in line fuel filter 105 (i) 120 (j) 135 (k) 150 (l) 165 (m) Clean / renew fuel sock / Battery tray lanyards & pins Service driveline 180 (n) Repla ce Driver s Seat Run up pack to working temp & check for leaks and gear operation Change Fan Filter Clean all quick releas e/ recon nect pack Check & Adj Brakes Top up all damper reservoirs Rear door seal, rear bins Check Mirror arms Rear light board brushes, Rear door wading catches & hinges Clean & Service Seat Belts Chec k rear door ram Refit pack & Check emergen cy Brake Service Drivers Seat & Refit Pack Work Balancing – Bay 2 Se r Time mins (a) (b) 1 ARMR 2 3 15 (c) 30 45 (d) (e) Traverse ARMR Buffer Check TECH Electric al Functio n Checks 60 75 90 (f) (g) (h) Gnrs Seat Turret Interior Gnrs Raven Sight Hatches Cmdr s Raven Sight Cmdr s Seat 105 (i) Tasks as identified by electrical checks / sights. 120 (j) 135 (k) 150 (l) 165 (m) 180 (n) Rarden + Chain Gun Turret Ext Rarden + Chain Gun Turret Peris copes No 30 & 40 Dvrs Hatch Rear Comp (RVB) Peris copes L7IIA & No 44 Ex UHLAN EAGLE Oct 05 Two vehicles at a time, 3 hour Takt time, 2 x takts. Crews swap over after 3 hrs to other vehicle = 2 Warriors serviced every 6 hours. In this case 4 vehicles complete every 6 hours. Examples of Lean Activities • REME Battalion completed wheeled vehicle winter repair in Canada 2 weeks early in 2007 using flow lines • BATUS Workshop reduced CRARRV refurbishment from 20 to 8 days 2007 • REME Battalion fitted Urgent Operational Requirements (modifications) to vehicles in Iraq using flow lines 2006 • 1 Kings REME – increased combat effectiveness of a of an armoured infantry unit (inter mission rehabilitation) by 16 -18% in 48 hours using pit stop Canada 2007 Examples of Lean Activities • REME Battalion used VSA to reduce average armoured vehicle power pack regeneration time from 35.7 to 29 hours and freeing up manpower by 20% • Centralised repair facility in Iraq increased throughput, reduced Equipment Support footprint, which allowed soldiers to be released from theatre • Forward repair teams using pit stop in Afghanistan to maximise equipment availability in hostile and isolated locations Lessons Learned • Role of leaders in planning and problem resolution • Training is critical • Detailed planning is a crucial enabler – must invest time up front and remember needs of soldiers • Timely provision of spares is critical - data capture • Facts are key - output standard • Challenge everything – not natural • Enthusiasm can lead to wrong outcomes • Lean is a long-term campaign – must maintain momentum and monitor buy-in and competence • Must stay focussed on ‘Continuous Improvement’ Challenges • Change management • Buy in: – Top level – Middle – Shop floor • Maintaining competence • Mission Command versus Continuous Improvement • Operational environments • Sustainment The Next Steps …. • Develop capability: – Improve buy-in through focal group – Exploit Lean trained personnel that are embedded in core business across the Corps – Continually review and develop training • Continue to develop ES Materiel procedures • Collate, validate and mandate best practice • Maintain BATUS as an exemplar ES organisation • Broaden the use of lean by identifying further opportunities …. Closing thought Rehabilitation Using Pit Stop • • • • • Think World Rally Car Highly trained people Specified tasks Right tools Right spares ALL IN ONE PLACE …. CONCURRENT ACTIVITY Pit Stop Kajaki Pit Stop Kajaki Plan/Rehearse Deploy Execute Lean in REME Arte et Marte - By Skill and by Fighting Questions Major Pat Burns - 0118 9763622 Pat_burns13@hotmail.com